Monitoring Engineer Resume Samples

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CT
C Trantow
Claudia
Trantow
66020 Richmond Street
Dallas
TX
+1 (555) 376 5065
66020 Richmond Street
Dallas
TX
Phone
p +1 (555) 376 5065
Experience Experience
Philadelphia, PA
Monitoring Engineer
Philadelphia, PA
Nader LLC
Philadelphia, PA
Monitoring Engineer
  • This role will work in the public cloud team developing secure services and platforms on public cloud providers for consumption by JPMC internal teams
  • Work load management including scoping, estimation, level of effort, prioritization of work
  • Perform system monitoring, capacity, patch and performance management
  • Working closely with and providing consultancy, outreach and training services to the development teams around the business and Operations in
  • Perform product evaluations and make product recommendations
  • Responsible for the health of enterprise monitoring tools and infrastructure such as: HP Business Service Management, HP Business Process Monitor, HP Sitescope, HP Operations Manager Window I, HP Real User Monitor, HP Operations Manager, HP Network Node Manager HP Arcsight, CA Application Performance Manager Suite, Orion Solarwinds, HP Network Node Manager, and any other monitoring solutions
  • Provide a robust service for monitoring products deploying onto the platform. Utilise this service to validate all expected KPIs, events, alerts, action, documentation and trend analysis graphs are fit for purpose for the product and infrastructure. Work with development and operations teams to ensure alert thresholds are fit for purpose and do not generate false positives or spam alerts / events
Philadelphia, PA
Condition Monitoring Engineer
Philadelphia, PA
Becker, Romaguera and Greenholt
Philadelphia, PA
Condition Monitoring Engineer
  • Provide technical assistance and consultation to customer's installation, operations and maintenance personnel
  • Provide Action Requests for Field Service Managers and manufacturing plant field engineering groups
  • You will work closely with turbine components designers, test & measurement engineers and the end users, i.e. specialists from our diagnostic centre
  • Delivery and setting to work of Condition Monitoring system installations offshore and on shore
  • You will have to interact with new wind turbine development projects to ensure system integration of CMS on our turbines
  • Provide technical Condition Monitoring support for all customer queries
  • Provide engineering and technical input to all Condition Monitoring System installations
present
Detroit, MI
Senior Monitoring Engineer
Detroit, MI
Olson, Kuvalis and Torp
present
Detroit, MI
Senior Monitoring Engineer
present
  • Be responsible for the design, support and maintenance of a large monitoring infrastructure
  • Participate in 24x7 on call rotation
  • Relevant knowledge of monitoring industry standards and the use of analytics in an operational setting
  • Design, implement and maintain a comprehensive monitoring solution
  • Collaborate with Engineers, Operations and other teams to ensure application, network and system monitoring best practices
  • Ensure thorough and complete monitoring of all environments and layers
  • Innovate techniques for visualizing large amounts of complex, real-time data in a simple, elegant manner for users
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of Memphis
Bachelor’s Degree in Computer Science
Skills Skills
  • Working knowledge of highly available, secure monitoring infrastructures
  • In depth knowledge of monitoring infrastructures for which he/she is accountable; working knowledge of other system components and how they interact
  • Proficiency in diagnosing complex technical problems and providing detailed analysis and recommending
  • Strong knowledge of Autosys
  • Strong knowledge of UNIX and/or UNIX like operating systems
  • Excellent communication skills - the ability to communicate at a level commensurate with the audience at hand, be they expert or non-expert
  • The ability to write maintainable code in modern interpreted languages (Perl, Python, etc)
  • Experienced with system and product performance, reliability, and availability
  • Assist in implementing scalable monitoring and logging architecture and systems
  • Working knowledge of ITIL process and supporting procedures
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15 Monitoring Engineer resume templates

1

CIB Tech-monitoring Engineer Resume Examples & Samples

  • Recent experience of designing and building large distributed monitoring architectures
  • Knowledge of present state of the art monitoring tools
  • Exposure to ITRS Geneos
  • Knowledge of Open Source Monitoring tools
  • Strong Operating system knowledge in any of Windows/Linux/AIX
  • Experience in XP/Agile/Scrum/Kanban
  • Strong communication and team-working skills
  • Possesses the desire and ability to provide technical leadership
  • Willingness to take ownership
  • The ability to produce quality deliverables under pressure
  • Previous responsibility for defining and describing technical standards
2

CCB Monitoring Engineer Resume Examples & Samples

  • 5 years ITM 6
  • 5 years Tivoli Netcool
  • 5 years Tivoli Framework
  • 5 years Perl and Shell scripting ability
3

CCB Monitoring Engineer Resume Examples & Samples

  • 5 + years ITM 6
  • 5+ years Tivoli Netcool
  • 5 + years Perl and Shell scripting ability
4

Senior Performance Monitoring Engineer Resume Examples & Samples

  • Complete oversight of all MHE monitoring tools
  • Knowledge of leading technologies, market trends and technical solutions
  • Collaborates with senior leaders for executive steering committees
  • Ability to manage third party vendors
  • Ability to adapt to other peoples view
  • Work with vendor to assure alerts are being configured correctly per metrics
  • Provide design input for dashboards
  • Upgrade and maintain tool set
  • Resolve issues with tool set
  • Onboard/Offboard new users to tool set
  • Additional desired skills
  • Experience integrating software and services using common API techniques (SOAP, REST, XML)
  • Experience with network vendor scripting protocols and interfaces (preferably Juniper XML API/SLAX, Cisco Python/POAP, F5 iControl)
  • Bachelor degree in business or information systems
  • Minimum of 5 years' experience with monitoring cloud based environments preferably within AWS
  • Minimum of 5 years' experience with Experience with
  • Monitoring tools in a large enterprise (Dynatrace, Nagios Core, Nagios XI, Topaz, EM7, Zenoss)
  • Metric gathering (Graphite)
  • Metric visualizations (Graphene, Cacti, etc)
  • Centralized logging (Sumologic, Splunk, etc.)
  • Implementing automated event correlation systems
  • Experience developing network software components based on SNMP and NetFlow protocols
  • Proven internal and external influencing skills at senior and executive management levels
  • Previous experience in one or more of network testing, test automation, network monitoring systems, large scale systems configuration management
  • Working level knowledge with one or more of: (Python, Perl, shell scripting, PowerShell, etc.)
  • Scripting/software development for Engineering tasks automation
  • Strong communication skills - both written and verbal
  • Self-motivated and independently minded
5

Senior Attack Monitoring Engineer Resume Examples & Samples

  • Utilise processes and technologies to detect and prevent malicious attacks to Barclays estate
  • Enhance tools and techniques which defend Barclays global estate
  • Respond to security events, from detection, analysis to closure
  • Works with project teams to design, develop and implement Attack Monitoring systems into new, or existing, network infrastructures. Acts as the point of contact and represents Attack Monitoring on project delivery workshops
  • Interacts with project and portfolio managers to analyse requirements for design & developments, communicates solutions back to the business
  • Provides network design and pricing of proposed solutions to the business
  • Establish and deliver internal tools which provide the organization value by reducing risk
  • Deliver technical detection projects leveraging experience in doing so previously
  • Advanced knowledge of correlation tools and SIEM technologies
  • In-depth understanding of sandbox technologies and their limitations,experience of SourceFire, Snort, or similar Intrusion Detection systems
  • Expert knowledge of intrusion detection signature development and knowledge of log analysis tools and techniques,DDoS attack mitigation methods and technics
  • Advanced understanding of and experience with Linux based operating systems and associated development tools
  • Previous experience in working with decentralized logging infrastructures and automated log file analysis
  • Experience responding to information security and privacy incidents
  • Excellent command of English both written and spoken
6

Senior Monitoring Engineer Resume Examples & Samples

  • Participate in 24x7 on call rotation
  • Demonstrated experience in monitoring infrastructure, application performance, and end user experience in a complex enterprise environment
  • Relevant knowledge of monitoring industry standards and the use of analytics in an operational setting
  • Experience working with SCOM in a large enterprise
  • Experience working with Synthetic Transaction tools, i.e., Proactive NET, BPPM, Gomez, etc
7

Monitoring Engineer Resume Examples & Samples

  • Strong unix scripting in Bash and Perl, any skill with Ruby is a big plus
  • Strong linux system administration (Redhat)
  • Solid ability to troubleshoot a variety of performance issues and other problems, from slow disk response to running out of file descriptors
  • Strong understanding of init scripts, creating new filesystems, /proc and other sysadmin essentials
  • Nagios experience is a huge plus, but other major monitoring system will suffice
  • Must know the in and outs of creating monitors, setting thresholds and sending notifications
  • Experience with any metrics application, such as RRDTool, or MRTG
  • Hands on experience with Chef. Building Nagios configs using Chef is a plus
8

Low Latency Regional Lead & Monitoring Engineer Resume Examples & Samples

  • Provide day to day global operational support, performance tuning, disaster recovery, and patch/release management of the monitoring infrastructure
  • Develop scripts to interface with various systems monitoring platforms. These scripts will be used for systems automations, configuration management, and daily reporting as needed
  • Implement and document technical solutions that help ensure the stability and uptime of the environment is maintained for maximum service availability to users
  • Report on systems and network performance and utilization based on requirements leveraging existing tools
  • Provide technical assistance to Operation, Application Developers/Owners in resolving production incidents
  • Interface with vendors for troubleshooting, upgrading and recommending necessary changes to currently implemented software/hardware tools
  • Ensure Bank standards are followed were appropriate and partner with other bank departments to ensure alignment to overall IT strategy
  • Work closely with the business and operations IT partner to define requirements and scopeWrite detailed requirements and documentation before products are released to production; Maintain team knowledge base of known issues, resolution steps, new processes and overall product documentation, and provide on-going general updates to ensure content remains current
  • LI-MK1*
  • Bachelor Degree in Computer information technology or equivalent
  • Team management experience, preferably in a global financial organization
  • Articulate, energetic and mature manager experience with systems and IT operations
  • 5+ years of Systems Administration experience in Windows, Solaris and Linux environments
  • 5+ years of Performance analysis/tuning and troubleshooting
  • 5+ years of coding / scripting (Perl, PowerShell, Python)
  • Ability to manage work efficiently in order to complete multiple assignments in a timely manner
  • Working knowledge of Financial Markets, Market Data Networking, Multicast and TCP/IP
  • Working knowledge of IT Operations: Metrics, Monitoring, Availability, Reliability, Incident Management and Response, Change Management, ITIL/ITSM practices
  • Working knowledge of monitoring tools (Corvil, BMC Patrol, FireScope, Nimsoft, Observium, WireShark, OpenTSDB, smokeping, etc.)
  • Strong understanding of network protocols and technologies
  • Strong documentation ability and project management experience
  • Strong writing and communication skills, adapting to the target and stakeholder audience
  • Strong client skills and experience communicating with client/stakeholders and partners with varying degree of technical knowledge
  • Strong systems analysis and engineering skills (requirement gathering, writing spec documents, user interactions, etc.)
9

Performance & Monitoring Engineer Resume Examples & Samples

  • Experience in application development for high volume, business critical applications
  • Minimum 3 years experience in Java development and analysis
  • Experience on performance from a client and server perspective
  • Experience in real-time monitoring solutions
  • Self-starter with excellent analytical, communication and problem-solving skills
10

GTI So-gnoc Monitoring Engineer Resume Examples & Samples

  • Technical Degree with 3 - 5 years of relevant work experience
  • Cisco CCNA certification or equivalent experience required
  • Knowledge of networking best practices
  • Strong verbal and written communication skills and sense of urgency, accountability, and ownership
  • Experience managing large-scale enterprise network topologies within an operations environment preferred
11

Global Monitoring Engineer Resume Examples & Samples

  • Provide production support & manage technical bridge for P1 incident
  • Work with L3 & L4 Monitoring Engineering Groups & coordinate product/promotion/enhancement rollout
  • Work on action plans from Root Cause Analysis (RCA)
  • Perform CSA Assessment & manage audit/risk related activities
  • Coordinate MEPC events & perform failover test for core monitoring infrastructures
  • Implement projects within monitoring space, and ensure projects are planned & executed using JPMC & industrial
  • Standard project management approach
  • Communicate with users & impact parties for major engineering change & release
12

Monitoring Engineer Resume Examples & Samples

  • Build a Business Analytics monitoring model with integration points between custom business applications and other
  • The ability to design Splunk reports and dashboards using complex data elements
  • A passion for Analytics, for helping users discover and share the stories and meaning in their data
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information
13

Senior Monitoring Engineer Resume Examples & Samples

  • Experience working with Splunk, SCOM, and/or Nagios/Icinga in a large enterprise
  • Experience working with Synthetic Transaction tools, i.e., Proactive NET, TMArt, BPPM, Gomez, etc
  • Experience working with an application performance monitoring tool, i.e DynaTrace
14

Noc / Monitoring Engineer Night Shift Resume Examples & Samples

  • Basic ability to analyze and understand Error Logs, Configuration files, network maps, MIB's, Packet captures event logs, etc
  • Driven and responsible, requiring a minimal amount of supervision
  • Passion for taking care of the customer and resolving the customer's problems
15

AVP Monitoring Engineer Resume Examples & Samples

  • Act as a subject matter expert in supporting, planning, implementing and integrating IT tools such as Solarwinds, Dynatrace, IBM NOI, IBM TPC, SNMP monitoring technologies and other off the shelf and home grown tools
  • Strong understanding of how to monitor various technologies such as network, storage, server and .Net and Java applications
  • Strong scripting ability is a plus
  • Background and experience implementing and supporting the following tools
  • Assist in providing documentation of tool implementations, configurations, uses and policies
  • Provide architecture level input and oversight of the IT monitoring environment
  • Drive the development of IT monitoring strategies
  • Define the monitoring tools necessary to meet the needs of the organization and its’ customers
  • Ensure that issues are documented and transitioned to and from the local team
  • Document daily progress on work items and pass down to the local team
16

Monitoring Engineer Resume Examples & Samples

  • Create, refine, implement, document and maintain fit for purpose Monitoring policies and processes, based on ITIL principles, for successful monitoring of software and infrastructure through a full lifecycle delivery chain
  • Ensure that Monitoring policies tie into the wider Monitoring remit and also work to join as seamlessly as possible the development, operations and usage lifecycles and hence end to end monitoring of the entire product lifecycle chain and service
  • Work with Operations and development teams to understand improvement, new feature and enhancement requirements for the monitoring development teams to implement
  • Champion Monitoring processes and tools. Ensure that Monitoring principles, processes and tools are established and adhered to. Encourage teams to use them by demonstrating best practice as well as training and information dissemination to other stakeholders. This includes giving presentations and running workshops to large groups
  • Provide a robust service for monitoring products deploying onto the platform. Utilise this service to validate all expected KPIs, events, alerts, action, documentation and trend analysis graphs are fit for purpose for the product and infrastructure. Work with development and operations teams to ensure alert thresholds are fit for purpose and do not generate false positives or spam alerts / events
  • Participate in defining and managing quality assurance processes and procedures
  • Analyse technical architecture of systems and applications to understand dependencies, points of failure, impacts, and external and internal interfaces, to provide monitoring recommendations for system and infrastructure and time estimates
  • Provide outreach activities to Development and Operations teams to diagnose and facilitate resolution of monitoring bugs/issues
  • Build good relationships with stakeholders and day to day management
  • Be the main point of contact for all monitoring communication ensuring that all stakeholders are aware of any monitoring developments, releases and issues to ensure expectations are managed. The stakeholders are: Product Groups (POD, N&K, Worldwide, corporate), FM 247 team, OTG and third parties
  • An extremely good technical understanding of working within a connected and distributed environment model of multiple applications and the issues and constants this places on the physical environment
  • Strong knowledge of application, and system software monitoring principles and practice. Some knowledge of infrastructure monitoring principles and practice
  • Evidence of improving monitoring or other processes across a medium to large organisation
  • A track record of on-time, on-budget and to-specification delivery with the ability to manage end-to-end delivery of solutions
  • The ability to communicate and influence different development and operations teams over monitoring priorities and managing competing interests across stakeholders
  • The ability to work effectively with 3rd party and internal service providers who manage the application, system software and production or distribution infrastructure on BBC’s behalf
  • Excellent documentation skills with experience of creating support documentation for users and the Operations Team
  • An understanding of the management of different software version control repositories, specifically CVS and SVN and development frameworks
  • Strong experience in using application, system software and infrastructure internal and external open source and commercial monitoring tools (Nagios, Zenoss, HP Opsmgr, BMC, Tivoli, Opsview) together with setting of KPIs and a good understanding of how the monitoring tools are used by operations
17

Enterprise System Monitoring Engineer Resume Examples & Samples

  • At least 2 years experience in installing, configuring, troubleshooting and supporting software applications deployed on Linux Operating Systems
  • At least 2 years experience in monitoring products - NetCool, Omnibus, Impact, IBM Tivoli Network Manager (ITNM) & IBM Tivoli Netcool Configuration Manager (ITNCM), SolarWinds
  • At least 2 years experience in installing, administering and maintaining IBM Tivoli Network Manager (ITNM)
  • At least 1 year experience in installing, administering and maintaining IBM Tivoli Netcool Configuration Manager (ITNCM)
  • At least 1 year experience in installing, administering and maintaining Tivoli Integrated Portal (TIP)
  • At least 1 year experience in configuring and troubleshooting Omnibus Structured Query Language (SQL) automation
  • English: Basic knowledge
18

Senior Monitoring Engineer Resume Examples & Samples

  • Design, implement and maintain a comprehensive monitoring solution
  • Collaborate with Engineers, Operations and other teams to ensure application, network and system monitoring best practices
  • Ensure thorough and complete monitoring of all environments and layers
  • Innovate techniques for visualizing large amounts of complex, real-time data in a simple, elegant manner for users
  • Evaluate off-the-shelf solutions
  • Create tools covering gaps not covered by off-the-shelf tools
  • Collaborate with Engineering where necessary to enhance application monitoring
  • Establish proper expectations within the organization
  • Serve as a point of escalation for projects and issues
19

Monitoring Engineer Lead Resume Examples & Samples

  • Translation of customer requirements into design and implementation plans that are consistent with the organizations strategic direction
  • Ongoing assessment the existing environment with a relentless focus on continuous improvement
  • The ability to write maintainable code in modern interpreted languages (Perl, Python, etc)
  • Understanding of modern SDLC principles (Test Driven Development, Continuous Integration, etc)
  • SNMP expertese
  • A proven ability to provide technical/thought leadership, influencing and inspiring both more senior and more junior colleagues
  • The view that it is “BAU” to keep abreast with developments both in the Open Source World and with other vendors in order to understand what might be there for the firm to leverage if necessary
  • EMC SMARTS
  • Experience with any other tools across the monitoring ecosystem
  • Experience of building highly automated monitoring systems
  • A demonstrable understanding of what adoption of Agile methodologies actually means
20

NOC Monitoring Engineer Resume Examples & Samples

  • 2+ year’s experience in an IT related role or comparable education
  • VMware administration and troubleshooting knowledge highly desired
  • Basic understanding of network security concepts such as NAT, VPN, IP Sec., and Firewalls
  • Basic understanding of internetworking hardware such as switches, routers, VPN devices, Internet Access Devices, Remote Access Devices, etc
  • Basic understanding of Network Administration, including users, permissions, Client/Server networks, login authentication, SNMP, Network Admin. Software, etc
  • Ability to work in a fast-paced, ever-changing professional office environment
  • Ability to provide detailed case notes according to internal procedures and standards of quality,
  • Spelling/grammar and typing proficiency required
21

Engineer, Enterprise Monitoring Engineer Resume Examples & Samples

  • Be responsible for the design, support and maintenance of a large monitoring infrastructure
  • Experience working with SCORCH in a large enterprise
  • Experience working with an application performance monitoring tool, i.e DynaTrace and log analytic tools, i.e. Splunk
  • Strong experience in scripting skills such as PowerShell, Ruby and C#
22

Senior Monitoring Engineer Resume Examples & Samples

  • Install, configure and support IBM Tivoli monitoring agents across the TIAA-CREF data centers on Windows, AIX, Linux, and Solaris servers
  • Develop, implement, and maintain Probe Rules, triggers, and Impact policy writing for new and existing monitors
  • Architect and support the critical systems monitoring implementation for IBM Tivoli’s multi customer community
  • Generate auto-healing scripts to maintain the integrity of the Tivoli infrastructure
  • Be able to support database that supports the Tivoli Enterprise infrastructure
  • Review current data structures and recommend optimizations and reconfigurations as warranted. Integrates new data with existing warehouse structure and continuously improves system functionality
  • Determine root cause of problems utilizing Tivoli Enterprise Portal and Tivoli Framework. Develop and maintain any custom monitoring / event management solutions utilizing existing toolsets and API's
  • Candidate must have solid experience with Impact policy language
  • Experience interacting with customers to understand requirements and instrument monitoring solutions
  • Able to write scripts in (KSH, BSH, CSH) and Perl
23

Senior Enterprise Monitoring Engineer Resume Examples & Samples

  • Experience in Solarwinds NTA, NPM and SAM
  • Experience in Splunk
  • Experience with building BSM views
  • Experience working with a network. operations center or command center on implementing views and procedures
24

Senior Monitoring Engineer Resume Examples & Samples

  • Demonstrate strong Linux, AIX and Windows System Administration skills
  • Strong understanding of SNMP monitoring technologies
  • Participate in ongoing processes to diagnose the internal and external environments and act accordingly
  • Improve the internal customers’ experiences by ensuring timely support for the tools that they utilize
  • Must work well in a team oriented environment. Be willing to ask questions and also help others when asked
  • 3+ years of experience working in a large data center environment
  • 3+ years of experience in the planning, support, implementation and integration of IT monitoring tools and process
25

Senior APM Monitoring Engineer Resume Examples & Samples

  • Develop / maintain CA APM tools and solutions. Candidate must be able to work comfortably with senior systems engineers, production support teams, crisis management teams and application developers
  • Produce root cause analysis documents, project documentation and status reports for management
  • 5+ years of hands-on experience on CA APM suite of tools (Wily/Introscope, CEM, Executive Insight) including CA Wily Introscope (Installation, administration, configuration of infrastructure, agents and standalone monitors)
  • Working knowledge of CA Agent Technology (j2ee, .Net, Weblogic, Tomcat, WebSphere, etc)
  • Working knowledge J2EE application functionality
  • Experience with WebLogic application and portal servers
26

Senior Monitoring Engineer Resume Examples & Samples

  • Experience in the support and administration of the SolarWinds product for both Network and Server/Application monitoring
  • Experience in Splunk and MS SCOM
  • Experience in TelAlert or other paging tools
  • Experience building or working with BSM views
  • Bachelor’s degree or higher in computer science
  • Banking or financial services industry experience
27

Monitoring Engineer Resume Examples & Samples

  • Technical support of the Production Environment
  • Escalation of critical alerts and issues to Production Management groups within SLAs
  • Develop and maintain effective relationships with application and technology stakeholders
  • Maintain and enhance application resiliency through disciplined production control practices including proactive monitoring and alerting, issue management and process improvement
  • Attain an extensive and practical understanding of all Corporate Investment Bank (CIB) application monitoring platforms used across the PM production environment
  • Identify opportunities to improve service capabilities across the application suite
  • Partners with Production Management teams to grow and maintain the scope of CAPS service
  • Reporting directly to the regional CAPS Manager, provide day-to-day application support within the production environment to a standard that meets or exceeds Operational Level Agreements
  • Assist with the transition of production application support tasks from Business Aligned Teams to the CAPS Team in order to realize increased service optimization through economies of scale
  • Continually analyze service metrics to identify production resiliency improvement opportunities and present findings to technology stakeholders to discuss, agree and implement solutions
  • Fully participate in the support rota to ensure adequate business support coverage
  • Technology related degree. 6+ years practical work experience in time sensitive production administration, ideally with a financial institution
  • Must be able to multi-task in a complex production environment and quickly acquire broad knowledge of tools, platforms and working practices
  • Comfortable learning unfamiliar technologies – CAPS covers many line of businesses that use a wide range of third-party and in-house application
  • Self starter with confidence to drive issues through to completion
  • Investigation and analysis skills in order to recommend value-add solutions in problem focus areas
  • Multi-disciplined technology skills encompassing some or all
  • Enterprise Monitoring and Alerting Platform Administration, e.g. ITRS Geneos, Nagios,
28

Monitoring Engineer Resume Examples & Samples

  • This role will work in the public cloud team developing secure services and platforms on public cloud providers for consumption by JPMC internal teams
  • While the role will be broadly architectural, the role will require a broad working knowledge of infrastructure, security processes and technical implementation and code development
  • Every service delivered by this team will be built with security from the ground up. This role will need an understanding of security guidelines and regulation and be able to map these to both process and technical solutions to deliver end to end security
  • Repeatable processes will be a key part of delivering the standardised and scalable cloud infrastructure we require for this project. Cloud environment are infrastructure delivered from code and this role will deliver a range of template and code based delivery tools to automate every aspect of the environments we wish to deploy
  • The skills spelled out below are general skills / background required
  • The successful candidate must be an experienced technologist with a natural curiosity for new processes and technology and enthusiasm for delivering new services. This must be balanced with a realistic understanding of the requirements of managing sensitive data within a highly regulated environment. Experience of working with public cloud is advantageous but not essential
  • Experience of both Waterfall and Agile project management methodologies
  • Ability to deliver technical talks and presentation and be comfortable speaking to audiences ranging from technical developers to senior stakeholders. Understanding how to deliver these presentation via video conference, WebEx and in person
  • Experience of architecting distributed applications in an Enterprise environment
  • Wide ranging experience of the state of the art in Enterprise Monitoring
  • Awareness of the Open Source monitoring ecosystem
  • Experience with SOA/Microservices
  • Comfortable with “build” as well as “buy”
  • Understanding of Agile and DevOps
  • Solid Software Engineering Fundamentals
  • Python, Perl, Java
  • Knowledge of the Windows Operating system
  • Experience with messaging technologies, especially AMPS
  • Interest in or experience with applying Data Science to monitoring
29

Monitoring Engineer Resume Examples & Samples

  • Designing and building a World Class Hybrid Cloud Monitoring Solution
  • Engineering and architectural development of innovative and robust solutions across GCFS and partners
  • Designing and building monitoring environments on a large scale (10000+ servers)
  • Strong knowledge of UNIX and/or UNIX like operating systems
  • The ability to communicate at a level commensurate with the audience at hand, be it expert or non-expert
  • An understanding of when to build rather than buy and the ability to execute in such scenarios
  • An inherent understanding of how things should be done and a determination to hold ones self and ones peers accountable to such standards
  • The desire to not get siloed and to work outside ones immediate area to build strategic solutions that span the rest of CFS and ultimately GSCS
  • Familiarity with working in a Cloud based environment (eg AWS, Azure)
  • Experience of working with Amazon AWS services (eg EC2, S3, Cloudwatch)
  • Experience with containers (Docker, Swarm, Mesos, Kubernetes)
  • Experience with modern programming languages, eg Java
  • Experience with messaging technologies
  • Interest in or experience with machine learning
  • Knowledge of techniques for dealing with very large datasets
30

Enterprise Systems Monitoring Engineer Resume Examples & Samples

  • Assess, select, and implement and manage a variety of systems in the monitoring, configuration and automation space
  • Provide engineering support and technical expertise regarding integrating new and existing systems management technologies into enterprise IT systems design and architecture
  • Interface with internal customer and third-party teams for configuration, integration and deployment activities
  • Develop and implement best practices for configuration and automation processes in the context of both physical and virtual server computing environment
  • Interface with IT Operations and Engineering staff to adapt ESM tools capabilities to meet operational requirements
  • Assist with analysis using ESM and other available tools to detect and platform abnormalities and provide proactive notification to Tech-Ops and engineering teams
  • Experience profiling optimizing Java based applications
  • Strong communicator. Enjoys working with teams across the enterprise
  • Experience with Puppet/Chef Server Automation
  • Experience deploying and managing updates for AppDynamics, Splunk, Solar Winds
  • Scripting knowledge and experience (Perl, Jython, Powershell)
  • Hardware: Dell rack servers including FX2 and Nutanix Architecture
  • Experience installing, configuring, supporting, and maintaining a variety of server and client/server tools
  • Experience in both physical and virtual environments
  • Designing and leveraging automated server and application installation
  • Experience with large-scale enterprise projects
  • Understanding of Shared Storage, Replication, load balancing, and WAN Technologies
  • Working knowledge of IT Security and Firewall technologies
31

Application Performance Monitoring Engineer Resume Examples & Samples

  • Engineering, Implementation, Installation, Integration, version upgrade and patch installation of APM applications: dynaTrace and CA Wily Introscope
  • Triage of APM: dynaTrace and CA Wily Introscope monitoring environment events
  • Onboarding of applications (App Server, Web Servers) in APM
  • L2/L3 Support of the APM platforms and associated technologies
  • Solution and process documentation across the firm’s Production environments
  • Oversight of all server hygiene, critical patching, disaster recovery and business continuity validation and remediation
  • Contribution to the development and support of the firms APM platforms and all associated technologies
  • Minimum 3+ years of hands-on experience on both Unix (RHEL) and Windows Server Operating Systems engineering. Experience in large, complex environments a benefit
  • Experience on Application Performance Management (APM) tools such as dynaTrace, CA Wily Introscope and appDynamics are essential
  • Experience on Java (Tomcat, Websphere, Weblogic, Webmethod), .NET, Web Server (IHS, Apache, IIS) technologies are essential
  • Unix Shell Scripting: bash, perl are essential
  • Development skills in java and python are highly desirable
  • Working knowledge of Oracle Database and clustering highly desirable
  • Experience working in a support capacity in a time critical environment
  • Independent and good interpersonal skill
  • Strong communication both written and verbal and organization skills
  • Must be able to multi-task in a complex production and non-production environments and quickly acquire broad knowledge of applications
  • Proven methodical approach to problem identification, problem solving and resolution
  • Results driven with the ability to ensure short-term goals are achieved with an appropriate sense of urgency
  • Understanding of ITIL framework
  • Bachelor’s degree in a technology related discipline
  • Technical writing and documentation skills
32

Senior Systems Monitoring Engineer Resume Examples & Samples

  • Maintain and ensure health and stability of IBM Omnibus/NetCool Impact/ITM monitoring infrastructure
  • Provide installation and configuration support for various flavors of the IBM Tivoli monitoring agents across the TIAA data centers on Windows, AIX, Linux, Solaris and VM server platforms
  • Troubleshoot problems/issues/outages of the above environments within operational SLAs in a cross-functional team setting
  • Maintain (applying fixes/patches) and enhancing Omnibus Probe Rules, NetCool Impact policies to accommodate end user requirements; create TEPS navigator views and dashboards based on customer requirements
  • Architect, design and integrates the enterprise monitoring tools with third party products
  • Evaluate and recommend new monitoring methodologies
  • Develop and maintain scripts written in Perl and Korn shell programming language
  • Generate auto-healing scripts to maintain the integrity of the Tivoli Omnibus/Impact/ITM infrastructure
  • Support databases that support the Tivoli infrastructure
  • Integrate new data with existing warehouse structure and continuously improve system functionality
  • Be able to learn and adapt to other monitoring tools and technologies other than listed
  • Seven or more years of administrative experience on IBM Tivoli ITM, Netcool/OMNIbus/Impact
  • Administration of a Clustered/Highly Available multi-site Omnibus/Impact/ITM environment
  • Experience with the data flow involving Readers, Listeners, and Gateways between ITM, Omnibus, Impact and DB repositories
  • Two or more years in DB2 administration; navigating around in backend Oracle/DB2 databases using SQL
  • Integration of Omnibus/Impact with incident management tools such as ServiceNow and/or xMatters
  • Two or more years of expierence navigating through Splunk in creating alerts, dashboards and reports
  • Web services development experience using Python, Perl, PHP, Bash/Korn scripting and JavaScript (required to manage and enrich the internal ESM self-service portals)
  • Bachelor’s degree, preferably in Computer Science or Information Systems
  • Asynchronous JavaScript
  • Cake PHP
  • SOAP & REST
  • XMatters (Alarmpoint)
  • Exposure to build monitoring solutions for Cloud (AWS/Azure) and externally hosted applications
33

Senior Enterprise Monitoring Engineer Resume Examples & Samples

  • Responsible for creation through delivery of projects on the Monitoring Roadmap
  • Maintain and improve the standards within the Monitoring group and to evangelize good practice
  • Collaborates with key stakeholders to assess near- and long-term monitoring capacity needs
  • Creates and maintains documentation as it relates to Monitoring configuration, mapping, processes and service records
  • Drive and manage the delivery of the monitoring systems, standards and training
  • Monitors Systems performance and troubleshoots problem areas as needed
  • Plan, engineer and implement robust and cost-effective monitoring environments, exploiting emerging technologies to provide compelling solutions
  • Responsible for generating, assessing and improving a unified alert dashboard
  • Participate in process development with partners and Service Providers
  • Expertise with application, remote, logging monitoring solutions
  • Expertise monitoring UNIX and Linux environments
  • Proven ability to mentor Jr. Engineers
  • Ability to successfully operate in a highly matrix organizational system where partnership and collaboration are key drivers of success
  • Splunk Certified (Admin or Power User)
  • Hands on experience with AppDynamics, Sitescope and Alertsite
  • Hands on experience to monitoring database technologies like Oracle and MSSQL
  • Good knowledge and understanding of SOX or an alternative Security Compliance including data privacy practices and laws
  • At least 5 years of experience with developing and maintain enterprise monitoring environments
  • At least 3 years' experience with technology evaluation, comparison and selection
  • Proven project planning and management experience
34

Monitoring Engineer Senior Resume Examples & Samples

  • Implementation, management, and maintenance of the following monitoring solutions: CA Technologies' Service Operations Insight (SOI), Application Performance Management (Introscope, APM Cloud and CEM), Insight Database Performance Manager (Insight DPM), Spectrum, eHealth, System Edge agents, NetQoS, Network Systems Management (Unicenter NSM), Virtual Assurance for Infrastructure Manager (VAIM), and HP Sitescope
  • Ability to work with both Windows and Linux operating environments
  • And others
  • Bachelor's Degree in a technology related field
  • Five to eight years of infrastructure and application monitoring solution design
  • Experience in performance, tuning, and capacity planning
  • Familiarity with IBM iSeries, OpenVMS, WebMethods and SOA monitoring solutions
35

Monitoring Engineer Resume Examples & Samples

  • Engineering and architectural development of innovative and robust solutions across GCS and partners
  • Fielding escalations from the support organization and providing solutions in partnership with the vendors when necessary
  • The ability to communicate at a level commensurate with the audience at hand, be they expert or non-expert
  • The desire to not get siloed and to work outside ones immediate area to build strategic solutions that span the rest of CFS and ultimately GCS
36

Monitoring Engineer Resume Examples & Samples

  • 3-5 years ITM 6
  • 3-5 years Tivoli Netcool
  • 3-5 years Tivoli Framework
  • 3-5 years Perl and Shell scripting ability
37

Senior Monitoring Engineer Resume Examples & Samples

  • Experience interacting with customers and appropriate representatives to analyze, validate, specify, verify, document and manage the requirements
  • Experience designing, implementing and managing one or more of the following technologies: Active Directory, Internet Information Server (IIS), System Center Operations Manager (SCOM), System Center Configuration Manager(SCCM), SQL Server, Microsoft Cluster Server, Threat Management Gateway (TMG)
  • Experience implementing hosted and stand-alone .NET solutions
  • Willingness and capability of quickly learning new technologies required for accomplishing project goals
  • Travel less than 20% of the year
38

Senior Monitoring Engineer Resume Examples & Samples

  • Implementation, management, and maintenance of monitoring solutions, specifically from Computer Associates (CA) primarily CA Unified Infrastructure Management (UIM) Technologies (formerly Nimsoft), also including: Spectrum, eHealth, System Edge agents, NetQoS, Application Performance Management (Introscope and CEM), and Virtual Assurance for Infrastructure Manager (VAIM)
  • Ensure the integrity and availability of the data residing on or transmitted to/from/through the Fiserv enterprise networks
  • Implement enterprise grade monitoring solutions to protect and support direct consumer facing solutions
  • Working with the Architectural and ETG Monitoring teams provide input and validation towards the 3 year monitoring vision/roadmap for the Fiserv consumer facing solutions network
  • Implementation, management, and maintenance of Microsoft SCOM
  • Strong skills with network and security infrastructure monitoring
  • Ability to work with Windows, Linux, and Unix operating environments
  • Ability to create and maintain both shell and Perl scripts
  • Ability to apply knowledge of monitoring architecture and sound technology principles to deliver high-quality, cost-effective solutions
  • Ability to work simultaneously across multiple projects, delivering on key project milestones, and communicating effectively with a wide variety of people
  • Definition of service offerings, KPIs and SLAs to support both operational and business requirements. As well as working with Development and Operations organizations to further refine and enhance the monitoring abilities based on actual events and newly defined KPIs
  • Presentation of highly technical solutions for engineering and peer reviews
  • Provisioning and deployment of new systems
  • Certain projects may require limited project management skills that include project planning, providing status reports
  • Work across several teams to restore service rapidly during an incident
  • Collaborate across business and technical disciplines to develop monitoring abilities for internally hosted solutions
  • Providing technical documentation to project and Operations teams as part of project deliverables
  • Performance analysis, and support locating the root cause of major incidents
  • Create in-depth documentation of processes and system configuration
  • Provide and receive cross training to/from immediate support team
  • Drive Continual Service Improvement
  • Toolsets Responsibilities
  • Ability to produce high quality operational documentation, including Visio diagrams, high-level descriptions of the environment, as well as detailed instructions outlining the steps required to repeat the build-out and configuration of the infrastructure
  • Experience administering source control, build automation tools
  • Infrastructure/System Administration experience on Windows, Linux, and Unix platforms
  • Knowledge of other Monitoring platforms is helpful including: Dell Foglight, HP Sitescope, Solarwinds
  • Knowledge of SCCM specifically with Asset Intelligence / Inventoried Software areas
39

Gnoc EMT Operations Monitoring Engineer Resume Examples & Samples

  • Monitor latency, bandwidth utilization, and the general condition of the WAN; reporting on problems to the Trading teams on a real-time basis
  • Utilize run books that foster quicker response, escalation, and resolution targets
  • Utilize tools such as Smarts, NetCool, NASH, SevOne, and Splunk for improved network support
  • Create event tickets affecting the Core network and work within an accelerated SLA time for repair
  • Perform appropriate escalations as needed to Management, SMEs and CORE Tier 2 Network team
  • Identify potential automation opportunities for greater efficiency in operation support
  • Minimum 4+ years experience in IT covering operations functions
  • Experience working in a banking, exchange or technology type environment within a global organization is a plus
  • Experience of networking fundamentals including: network topology, VLANs, routing, global/local load balancing, firewalls, etc
  • Strong experience in capacity management tools (Concord, SevOne)
  • Strong experience in prioritization, process and problem analysis
  • Strong communication skills - written and verbal
  • Strong work ethic in a mission-critical 24x7 diverse environment with multiple vendor/customer relationships
  • Must be flexible, hands on and able to work in a fast paced, high pressure, client-focused and collaborative environment
  • Manage problems and follow up on incidents and write incident reports
  • Exemplary standards of verbal and written communication
  • Knowledgeable in troubleshooting routing and switching issues in a Cisco environment
  • Experience with routing protocols such as BGP, OSPF, EIGRP and other protocols such as VRRP & HSRP is desirable
  • Firewall & Load-Balancer experience such as Checkpoint and F5 very desirable
  • Cisco ONS devices, BlueCoat Proxy devices, Wireless Controllers is a plus
40

Lead Monitoring Engineer Resume Examples & Samples

  • Interviewing a broad variety of stakeholders (e.g. network engineers, systems engineers, storage engineers, DBAs, application engineers, and end users), to ascertain how best to monitor the infrastructure components and the applications which they support
  • Assemble thoughtfully-designed templates for monitoring – both documentation, and technical templates within existing and future tools
  • Automate the creation of incidents directly from monitoring alerts
  • Automate incident resolution (e.g. self-healing and autonomics)
  • Upgrade our monitoring platforms on a regular basis, without service interruption
  • Consolidate old monitoring platforms and/or replace with new platforms
  • Design end-to-end application monitoring solutions, including the use of synthetic transactions
  • Troubleshooting of specific monitoring issues (e.g. trouble monitoring a particular device or service)
  • Troubleshooting of general monitoring issues (e.g. trouble with a monitoring platform)
  • Participating in cross-functional teams to develop design and build documents, work plan timelines, and managing workflows to meet project timeframes
  • Researching, analyzing and recommending new technologies to improve Kellogg’s IT monitoring infrastructure
  • Documenting and completing knowledge transfer to operations prior to closeout of projects
  • Generating reports, and automating their creation
  • Assist in the creation and implementation of global monitoring standards
  • Maintaining system operating procedures and documentation
  • Evaluating vendor solutions to ensure compliance with requirements and cost-effectiveness
  • Working with vendors to resolve problems
  • Previous experience as a Monitoring Engineer with broad knowledge of monitoring fundamentals (e.g. availability, performance, SNMP, ping, ssh, PowerShell , python) OR previous experience as an Infrastructure Automation Engineer (e.g. bash, python, puppet, automated provisioning of VMware, SDN, storage, etc.)
  • In the case of Monitoring Engineer experience, then extensive hands-on experience with at least one large-scale monitoring and/or log-parsing system (e.g. ScienceLogic, SolarWinds, Nagios, BMC, MRTG, Splunk)
  • In the case of Infrastructure Automation Engineer, extensive experience with scripting (e.g. perl, python, bash, PHP), and integrating disparate systems using APIs (e.g. REST, JSON), or other methods
  • Strong results-orientation with proven track record
  • Familiarity with network protocols and concepts (e.g. VPN, SSL, HTTP, HTTPS, RADIUS, public key authentication and encryption)
  • Strong planning and organizing skills with experience managing project resources to ensure quality work is produced in timely manner
41

Condition / Vibration Monitoring Engineer Resume Examples & Samples

  • 3 years of experience in industry with Vibration Analysis, Condition Monitoring
  • Experience on SKF or BKV technologies
  • Good Understanding about working knowledge of Vibration Analysis Softwares, Vibration Data Acquisition systems, Vibration sensors and various Condition Monitoring techniques
  • Expertise on Root Cause Failure Analysis, Basic Fault Diagnosis and Condition Evaluation
  • Experienced on the commercial side, and decidedly “hands-on” and not just theoretical
  • Six Sigma – DMAIC/DFSS, good understanding about application of various statistical tools in data analysis and problem solving
  • Good understanding on gearbox, generator and bearing failure modes and problem solving
  • Exposure to Condition Monitoring of Wind Turbines
  • Knowledge on Matlab and R is a plus
  • Primary duties will be monitoring and diagnosing the health condition of wind turbine gearboxes, main bearings and generators to highlight potential failures and/or damages before they happen
  • Technical reporting of potential reliability conditions
  • Constant interaction with service operations performing a follow up on the alerts detected by the system and the technical actions applied on field
  • Improvement of alert definitions and monitoring templates based on feedback from field
  • Support to service operations on interpreting the predictive models to optimize maintenance
  • M.E/M.Tech/B.E./B.Tech. - Mechanical Engineer
  • Level II Vibration Certification as defined by ISO 10816-2
42

Senior Monitoring Engineer Resume Examples & Samples

  • You have at least 4 years of experience in the monitoring and tools field. Additional experience in systems, network or application administration is preferred
  • You have deep technical knowledge and operational experience in implementing the following applications and services, or functionally equivalent tool sets: DataDog, Splunk, Graphite, New Relic, Gomez, Zenoss, NetQoS and Keynote
  • You have strong hands-on experience in systems management and administration in various Linux distributions (Debian and CentOS preferred), Windows, networking and working directly with Ruby based applications
  • You are experienced in designing and creating custom tools, scripts, and interfaces to build monitoring and alerting capabilities custom fit to the systems in use
  • You have experience in multiple scripting languages such as Python (preferred), Perl, Ruby, and various Linux shells
  • You have experience defining, creating, and supporting monitoring dashboards for various levels of users, and providing reporting and status information clearly and at actionable levels
  • You have obtained your Bachelor’s Degree, preferably in a tech field such a Computer Science or IT
43

Construction Monitoring Engineer Resume Examples & Samples

  • Perform inspection and monitoring of materials, methods, and equipment on an active construction site
  • Review daily construction inspection reports and resolve issues
  • Oversee the activities of local construction inspectors
  • BS degree in Civil Engineering
  • 5 years of engineering and construction oversight experience, preferably involving sanitary and drainage utilities work
  • Demonstrable communication and problem solving skills
44

Data Center Monitoring Engineer Resume Examples & Samples

  • Requires a minimum of 5+ years of operations monitoring experience supporting tools such as; Solar Winds, App Dynamics, CA Technologies, Nimsoft, Wily, Dynatrace, SEC, idera, SMARTBEAR, solarwinds, HP SiteScope, Skynet, NewRelic XPOLOG, Alert Site, Icinga, Nagios, Zabbix, Intel Snap, OEM monitoring in a complex distributed java/cloud based enterprise application/infrastructure environment
  • Implement and administer alerting within the Computer Associates APM toolset
  • Administer the Application Performance Management platforms support retail card payment systems
  • Bachelor’s degree in Computer Science, Mathematics, or related field and 4 years of information systems development experience, or 8 years information systems development experience in lieu of a degree
  • Experience within Microsoft, Linux and Oracle/SQL DB technologies in an enterprise environment a plus
  • Identify, build and support monitoring solutions & tools to measure real-time message performance
  • Understanding of LAN topology, routers, hubs, switches, firewalls and network protocols and services, including WAN/Frame Relay/MPLS, TCP/IP, DNS, WINS, DHCP, SMTP, SNMP, etc. is a plus not mandatory
  • Demonstrated experience in the implementation of information engineering projects; systems analysis, design and programming using standard tools and methods, systems planning, business information planning
  • Demonstrated ability to communicate effectively to all levels of the organization and correctly identify the customer’s needs
45

Senior Monitoring Engineer Resume Examples & Samples

  • Responsible for troubleshooting system, application, database and networking issues
  • Responsible for communicating and supporting incident resolution according to ITIL standard processes
  • Proactively report on current systems, database and application checks to improve its performance and notifications
  • Use monitoring tools such as Shinken, Foglight and SolarWinds to determine performance or system issues
  • Responsible for writing scripts to pull data and help automate task resolution
  • Evaluate and build improvements in monitoring capabilities
  • Responsible for pulling application performance data using Splunk
  • Support releases and maintenances
  • BA/BS degree or relevant technical experience
  • 2 – 4 years operations support experience in a high-availability environment
  • 1 – 2 Years experience working with monitoring tools such as Nagios, Foglight, Shinken, or SolarWinds
  • 1 – 2 Years experience working with databases such as Oracle and/or MSSQL
  • Skillsets in either
  • Experience writing Windows Powershell
  • Experience troubleshooting application issues in .NET
  • Experience managing Windows systems environments
  • Be proactive and willing to look for technical solution with little guidance
  • Experience with PL/SQL
  • Experience with ITIL a plus
  • Experience working with Splunk a plus
  • Experience working with MongoDB, Hadoop a plus
  • Experience working with applications in AWS a plus
46

Enterprise Monitoring Engineer Resume Examples & Samples

  • Responsible for setup, management and tools to automate monitoring of platforms
  • Able to set priorities and deliver on quality
  • Document and automate SLAs and Key Performance Indicators (KPIs) reporting
  • Identify problems and trends and produce reporting to the relevant teams
  • Develop dashboards for the operations team including the NOC
  • Assist with capacity planning and performance forecasting
  • 3 years experience with Tomcat, Apache, Linux (Debian preferred)
  • 3+ years experience Application Performance Monitors (APM) such as Apica/Rigor/Wily/Tivoli
  • 4+ years Experience with Systems monitoring such as ZenOs/Nagios/Sitescope/Newrelic
  • 3+ years Experience with SNMP/Syslog/Sumologic/Splunk
  • Demonstrated knowledge of database and network operations
  • 3+ years experience automation with Puppet/Chef/Ansible
  • 3+ years scripting using Java/Bash/Python
47

Monitoring Engineer Resume Examples & Samples

  • Provide 24x7 Level 1 monitoring
  • Workflows and Sub-Workflows monitoring
  • Job monitoring - Monitoring scheduled jobs that run in different frequencies
  • Monitoring email reports
  • Server monitoring
  • First level Problem determination
  • Known event resolution using Runbooks
  • Inform respective
  • Subject Area Expert (SAE) for Unknown events
  • Impact Notification
  • Perform Job start / stop / hold / release requests
  • Working Knowledge of Excel
48

Monitoring Engineer Resume Examples & Samples

  • Design and implementation of new monitoring solutions
  • Creation and handover of monitoring dashboards
  • Architect, Develop, test, build, package, roll-out and maintain plugins and toolkits related to monitoring
  • Planning and managing the design, implementation and testing of all applications developed
  • Producing documentation and effectively communicating all releases to ensure uptake is as high as possible
  • Provide in-house support with respect to the software
  • Researching new technologies and originating new concepts, ideas and processes
  • Integration of deployed solutions with monitoring tools used within Citi
  • Management of complex monitoring estate
  • Quality orientation with a strong eye for details
  • Ability to work independently locally and within a global team
  • Ability to lead projects with commitment and dedication
  • Structured approach to projects
  • Develops and maintains effective and positive working relationship with peers and management
  • Pro-active, organised, thorough and energetic Excellent communicator, presenting to App leads and senior management level stakeholders
  • Able to manage mission critical projects
  • Able to accommodate on-call and weekend support responsibilities
  • Ownership of project deliverables and ensure successful implementation
  • Strong ITRS Geneos functional and technical skills
  • Build and package monitoring tools
  • Unix knowledge, shell scripting, Perl script, firewall, networking and/or Batch Scripting and windows Scripting
  • Architecture ability across various infra
  • Web UI development experience such as deployment into Apache , installation and configuration, use of JavaScript, HTML/CSS, RSS
  • XML for data formatting and parsing
  • Track record of building and deploying solutions
  • Exposure to various monitoring systems is desirable( Tivoli, Nagios, Geneos, Dynatrace, eG, Wily)
  • Strong knowledge of Autosys
  • Bachelor/Master’s degree in IT/Computer Science/Computer Engineering/Electronics
49

Attack Monitoring Engineer AVP Resume Examples & Samples

  • The latest signatures are deployed in a timely fashion
  • Support the SOC and incident response teams for any detected security events
  • 2 years + understanding of security techniques and technologies including Intrusion Detection, Threat Analysis and Malware & Trojan Research
  • 2 years + understanding of the current and developing Malware & Trojan landscape
  • 1 year + Knowledge of Linux, Databases (e.g. MySQL), scripting languages such as Bash, Perl, PHP, Python
  • 1 year + Advanced knowledge of correlation tools and SIEM technologies
  • 2 years +Expert knowledge of intrusion detection signature development and knowledge of log analysis tools and techniques
  • 2 years knowledge of support of Networks infrastructure
  • 1 years + understanding of and experience with Linux based operating systems and associated development tools
  • 1 years + Experience with event response procedures; strong communication skills and ability to articulate events to both technical and non-technical audiences
  • 2 years + understanding of networking and application protocols
  • Demonstrated ability to write scripts, tools and code to solve automation problems
  • Understanding of anomaly detection techniques and technologies
  • In-depth understanding of risks associated with detected attacks
  • Experience in large enterprise change control & workflow process
  • Can provide subject matter advice to engineers writing and developing code and tools
50

Monitoring Engineer Resume Examples & Samples

  • Be required to do a mix of engineering, project coordination and support
  • Understanding of software development methodologies and practices including agile development and continuous integration (CI)
  • Experience working in a cloud-based environment using ELK, Kibana, Grafana, and similar open source big-data tools
  • Strong experience in scripting skills such as PowerShell, Ruby, Python, or Perl
  • Adaptable and eager to transform the Nordstrom’s technology foundations
51

Application Monitoring Engineer Resume Examples & Samples

  • Team member with responsibility for creating monitors or reports for IT Application Monitoring and Analytics tools (WebTrends, SiteScope, and BSM) as well as tool support and request management
  • Position includes collaborating with cross functional groups in AD, ITO, and BIT with global representation
  • Other objectives include consulting with application teams on their monitoring and analytics requirements and working with tool vendors for support and licensing issues
  • Familiarity with creating reports and analytics data
  • Experience with client technical architecture and understanding of different network zones such as B2B, Presext, Intranet, and MD5
  • Experience with troubleshooting applications including reading log files and determining root cause
  • Exposure with hardware (application servers) and software (tools) upgrades
  • Windows/Linux admin experience
  • Fundamental ability to read HTML
  • ITIL foundations training
  • Effective time management and prioritization skills
  • Ability to interact with business customers from different areas, i.e. Marketing, PD systems, IT systems
  • General knowledge of client financial and security control systems e.g. ITMS, SOWs, ACR, SCRP
  • Exposure to Enterprise Architecture Review, EAA, and lead the effort to update technical artifacts for the tools and systems
  • Information Systems or Computer Science
52

System / Server Monitoring Engineer Resume Examples & Samples

  • Monitoring the performance and throughput or load on a server, server farm, or property
  • Performance analysis of measurement data, including analysis of the impact of new releases on capacity
  • Performance tuning of activities to ensure the most efficient use of existing infrastructure
  • Understanding the demands on the service and future plans for workload growth (or shrinkage)
  • Influences on demand for computing resources
  • Capacity planning of storage, computer hardware, software and connection infrastructure resources forecasting
  • Ability to work independently and as part of a global team
53

Continuous Monitoring Engineer, Senior Resume Examples & Samples

  • Conduct hands-on security testing, analyze test results, document risk, and recommend countermeasures
  • Identify needs for testing equipment and gaps in testing capabilities; conduct research on and evaluation of automated testing tools and provide summaries and reports to sponsor on the tool capabilities, in support of potential procurement by the Sponsor
  • Review and make recommendations on program-level documentation (e.g., requirements specification, system architecture, design documents, test plans and security plans)
  • Develop and document security evaluation test plans and procedures
  • Brief management, as needed, on the status of action items and/or results of activities
  • Develop, assemble, and submit C&A/A&A testing results reports that document testing activity and results to support the creation of risk assessments and approval packages
  • Assist in researching, evaluating, and developing relevant Information Security policies, practices and guidance
  • Assess/calculate risk based on threats, vulnerabilities, and shortfalls uncovered in testing
  • Identify mitigating countermeasures to identified threats, vulnerabilities and shortfalls
  • Coordinate with appropriate project personnel and other program elements conducting security testing
  • Perform network security analysis and risk management for designated corporate networks
54

Real Time Monitoring Engineer Resume Examples & Samples

  • Field experience as: mud logging, DD or LWD/MWD
  • Knowledge of Drilling terminology
  • Ability to use multiple sources of data to formulate, test, and verify failure modes in drilling equipment
  • Basic knowledge of Directional Drilling practices
  • Mastery of Microsoft Office
  • Knowledge of networking and communication protocols
  • Ability to use diplomatic skills in dealing with company and outside customer
  • Conversant in well design terminology and methods, specifically for the region in which operating
  • Proficient verbal and written skills for region
  • Ability to generate concise reports
  • Works well without supervision
55

Monitoring Engineer Resume Examples & Samples

  • Acts as primary tier in alert response and follow up
  • Acts as primary tier in identifying production related incidents and issues. This includes detection of system, application, or performance degradation or unavailability
  • Tracks the resolution of any system or application problems reported through monitoring tools
  • Manages systems, database and application alerts to resolution
  • Ensures effective communication to other operational teams
  • Demonstrated experience working in a cross-functional team environment that includes Technical Support, Developers, SAs, DBAs, Systems administrators, etc
  • 1 – 2 years of experience of Windows/Linux/Unix production environments using command line, networking and security concepts
  • 1 – 2 years of experience of Sybase, Oracle and/or MS SQL experience
  • Be proactive and willing to look for solutions on its own
  • Experience with NetworkOC tools incident including ticket systems- and monitoring systems and strong understanding of SLA’s
  • Experience with ITIL/ITIL Foundation certificate preferred
  • Ideal candidates should be able to write and read small scripts in, but not limited to: perl, bash, and python, SQL, PowerShell
  • Experience with system administration tasks on Linux or Windows environments is preferred
  • Experience and understanding of monitoring tools, such as Nagios, is desired
56

Attack Monitoring Engineer Resume Examples & Samples

  • Provide Support and maintain the Global Attack Monitoring Infrastructure 24x7 to ensure any attacks against Barclays’ and its networks are reported to the appropriate teams in as near real-time as possible
  • All systems are working and available 24x7
  • Support enhancement, improvement and delivery of monitoring and response methods and processes to reduce risk
  • Excellent understanding of security techniques and technologies including Intrusion Detection, Threat Analysis and Malware & Trojan Research
  • Broad understanding of the current and developing Malware & Trojan landscape
  • Good Knowledge of Linux, Databases (e.g. MySQL), scripting languages such as Bash, Perl, PHP, Python
  • Expert knowledge of intrusion detection signature development and knowledge of log analysis tools and techniques
  • Understanding of Web Application Firewall technologies
  • Broad knowledge of support of Networks infrastructure
  • Strong understanding of and experience with Linux based operating systems and associated development tools
  • Experience with event response procedures; strong communication skills and ability to articulate events to both technical and non-technical audiences
  • Excellent understanding of networking and application protocols
  • Actively seeks ways to improve workflow and processes
  • Ability to work concisely when under pressure or with extremely tight timescales
  • Experience of working in international, global teams spread across several time zones
  • Excellent English, written and spoken
57

RAN Performance Monitoring Engineer Resume Examples & Samples

  • To analyze and monitor RAN performance of Java and Bali network
  • Create alerting and tracking for worst performance cells for every technology in each area
  • To support the achievement of corporate strategic objective of network quality
  • Identify problems in the BSS/RAN network that have a major impact on the achievement of KPI and mainly to customer experience
  • Act as an early detection of RAN problem by monitoring the performance
  • Support to review the network performance in order to define the lack withtarget and defining the optimization activity
58

Enterprise Monitoring Engineer Resume Examples & Samples

  • Maintain and troubleshoot a large Solarwinds environment for general performance or configuration issues. Including poller health, website performance, and DB performance
  • Complete requests from infrastructure and application teams for specific monitoring setup and changes, including alert suppression
  • Close incidents related to monitoring issues or research around why an alert did or did not trigger
  • Rotating on-call for major outage where alerting may need suppressed or quickly created to address a short term gap
  • Support of other ESM tools such as IBM Netcool, MIR3 Intelligent Notification, and IBM ILMT as needed
  • Experience with Solarwinds (specifically NPM, SAM, SRM, NTA, and VMAN modules) OR experience with Nagios, Zenoss, or WhatsUpGold
  • 2+ years of experience in enterprise monitoring and alerting
  • Proficiency in SQL queries to facilitate report generation and large data mining tasks
  • Proficiency in scripting with Perl and/or PowerShell
  • Knowledge of Windows or Linux
  • BA/BS degree in Computer Science or related degree or equivalent work experience
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of peers, managers, and subject matter experts
59

Windows Monitoring Engineer Resume Examples & Samples

  • Solution documentation across the firm's Development, QA, and Production spaces
  • Testing, validation and certification of all Windows System management components in compliance with all operational, security and audit requirements
  • Contribution to the assessment of vendor roadmaps and alignment with internal roadmaps
  • Acting as a technical visionary both within the Monitoring space and extending outward into the firm
  • Minimum 5+ years of hands-on experience on Windows Server Operating Systems engineering, including 3+ years of experience in complex, distributed environments
  • Scripting experience desirable (e.g. VB and PowerShell)
  • Ability to influence a cross functional team to obtain desired results
  • Ability to initiate new efforts through requirements gathering and drive the engineering teams to completion
  • Strong negotiation and communication skills
  • Technical writing and documentation skills
  • MCSE, and other relevant certifications or working experience highly desired
60

IT Systems Monitoring Engineer Resume Examples & Samples

  • Ensure that monitoring data is relevant and useful to the enterprise
  • Collaborates closely with all areas of IT in monitor design. This includes a combination of project work and Incident/Problem Management support
  • Create a monitor repository within ServiceNow
  • Implement and/or script the monitor into the appropriate solution per the documentation
  • Provide metrics for SLA/OLA tracking and reporting
  • Assist in incident resolution with on-call staff
  • 6+ years working with Microsoft Server and other Microsoft technologies
  • Knowledgably present performance metrics data through dashboards or reports
  • Experience with monitoring both open and closed sourced software
  • An understanding of RESTful APIs and how to query them
  • Familiarity with SNMP traps
  • Strong object-based scripting skills, preferably in PowerShell
  • Basic knowledge in core enterprise infrastructure
  • Basic technical knowledge of Windows PC's, Networks, and Microsoft Server Operating System
  • Some SQL query knowledge
  • Experience with services built with Windows Communication Foundation
  • Exposure to logging technologies such as Logstash or Splunk
61

Senior Automation & Monitoring Engineer Resume Examples & Samples

  • Extensive experience using monitoring tools (HP is what they utilize, but they would be open to people who have experience with IBM, CA Technologies, etc.)
  • Scripting in Shell to read/run
  • Unix/Linux- comfort from an administrative level. The tools sit on an open source platform
  • Experience using a DataCenter Monitoring tool- Nagios preferred
62

Condition Monitoring Engineer Resume Examples & Samples

  • Provide technical Condition Monitoring support for all customer queries
  • Compilation of vibration analytical reports for long term data analysis contracts
  • Carryout thermographic surveys
  • Compilation of thermographic analytical reports
  • Maintain a good working liaison with ships engineers
  • Attendance at client meetings to assist with technical input
  • Provide Technical input to software development
  • Level 1 Vibration Analysis
  • Level 1 Thermography
  • Detailed knowledge of ship borne rotating machinery
  • Good knowledge of MS Office
  • Clean Full UK driving licence
  • Mod security clearance
63

Enterprise Monitoring Engineer, Mid Resume Examples & Samples

  • Experience with planning, design, implementation, and analysis of network infrastructure and operations monitoring solutions, including the creation of enterprise dashboards, reporting tools, and alerting mechanisms
  • Experience with IT systems administration and operations
  • AA or AS degree and 4+ years of experience in a professional work environment or BA or BS degree and 2+ years of experience in a professional work environment with IT systems administration and operations, including responsibilities related to overseeing operational performance, performing performance trend analysis, and alert generation for failed or failing services
  • BA or BS degree in CS, Computer Engineering, or Network Engineering
64

Performance Monitoring Engineer Resume Examples & Samples

  • Working experience with Splunk, Dynatrace, Wily or other synthetic monitoring tools
  • Strong skills to application transaction analysis
  • The Candidate should have experience working in an Agile Sprint Team environment
  • Have a clear understanding of business technology drivers and their impact on application architecture design and performance
  • Solid understanding of performance and monitoring approaches
  • Well organized and capable of working with minimal supervision
  • Must be able to define, assemble and effectively implement working technology solutions
  • Minimum one year of experience working on application monitoring solutions
65

Monitoring Engineer Resume Examples & Samples

  • Monitoring tools such as Nagios, Sensu, Sumo Logic, SolarWinds4 or Zenoss or Datadog
  • AWS (especially Cloudwatch, EC2 Container Service, IAM Roles)
  • Version control systems (i.e. Git)
  • Programming/scripting languages (Python, Go, Bash, PHP or JavaScript)
  • Configuration management tools such as Puppet, Salt, or Ansible
66

IT Systems Monitoring Engineer Resume Examples & Samples

  • Engineer and design the overall corporate monitoring strategy and implementation
  • Perform ongoing system monitoring, setup and review of alerting for verifying the integrity and availability of all hardware, server resources, systems and key processes
  • Ongoing setup of alerts and processing thresholds
  • Provide education / training to other team members as well as other IT departments of how to use the APM tools in a productive, efficient way to identify potential problem areas
  • Proactive investigation of potential problem areas based on monitoring statistics
  • Creation of monitoring dashboards and key metrics for IT leadership
  • Upgrades of administrative tools and utilities for the monitoring platforms
  • Investigate & resolve issues resulting from major incidents as part of incident management and provide detailed root cause analysis
  • Education: Bachelor’s degree required
  • 3 to 5 years in similar role in similar size organization
67

Monitoring Engineer Resume Examples & Samples

  • Solve technical automation and monitoring problems, implementing solutions that fulfill the customer's
  • Typically requires BA/BS Information Technology, Computer Science or equivalent plus 7 or more years
  • 7+ years Linux & UNIX system administration in a large environment (500+ hosts)
  • Expert level hands-on enterprise application administration experience in HP BSM, HP Operations
68

Monitoring Engineer Resume Examples & Samples

  • Manage, assess, plan, and support Core monitoring platform services
  • Support and manage monitoring tools like Catchpoint, Dynatrace, SiteScope and aggregation tools like BigPanda
  • Responsible for any changes in process (or) implementations related to Monitoring Tools Platform
  • Work with Monitoring tool vendors to fix any platform related enhancements to address business needs
  • Support implementation of automated event collation /correlation layer in monitoring
  • Present reports on monitoring event metrics, correlation metrics to the Enterprise operations team on a periodical basis
  • Implement Self-healing scripts for monitoring multiple monitoring tools and recover them
  • Develop monitoring plugins, scripts for automation and custom dashboards for Operations and Enterprise Operations Center (EOC) teams
  • Adapt existing tools to support the transition of applications to Public or Private Cloud environments
69

Process & Equipment Health Monitoring Engineer Resume Examples & Samples

  • Develop and deploy real-time model-based process and equipment health monitoring applications using design guidelines, current and historical operations data, and process flow diagrams provided by site contacts
  • Conduct model development using simulation platforms with input from sites, subject matter experts, technology specialists, and peers
  • Assume ownership of assigned work and take responsibility for completion
  • Lead technical review of applications and monitor application status (pre-sustainment)
  • Engage in monitoring activities and meetings to provide technical support to operating sites for deployed applications
  • Pro-active sustainment of assigned technologies or applications to deliver value and initiate dialogue with site users where necessary to investigate issues with application performance and results based on endorsed Critical Parameter Lists
  • Train new site users on monitoring technology and assist users with application installation and configuration
  • Identify opportunities to improve application health and leverage synergies with other overlapping technologies
  • Provide inputs to improve effectiveness and utility of existing work processes
  • Improve documentation for both deployment and sustainment/troubleshooting activities
  • Work closely with infrastructure support to promote standardization
  • Bachelor of Science or Engineering or higher degree in Chemical Engineering
  • Knowledge of unit operations, fractionation, distillation towers, heat exchangers, reactors, etc. and how to complete heat and material balances
  • Ability to read a process flow diagram/P&ID
  • Strong analytical (sequential logic-based approach) skills
  • Demonstrate engineering attributes such as attention to details, highly organized, good math/analytical skills, practical use of physics and chemistry principles
  • Demonstrate desire for computer-based work, keen to learn and understand scripting/programming languages
  • Strong communication skills, teamwork and global interactions
  • Interest in a technical career in process modeling and simulation
  • Experience in process simulation tools such as ROMeo, PRO II, Hysys is highly preferred
  • Exposure to petroleum refinery or petrochemical plant operations preferred
70

Manager, Monitoring Engineer Resume Examples & Samples

  • Perform & support administrative tasks from the Microsoft SCOM console, Azure Portal and other monitoring tools used by Global Infrastructure
  • Services to ensure the health of systems
  • Installation, configuration, upgrade, & maintain of monitoring tools, including Microsoft SCOM: Management Server (root & peer), Agent, Database,Data Warehouse, etc
  • Implementation of SCOM Multihome (Multi-Homing)
  • Provide incident resolution & problem analysis for monitoring tools including SCOM components, MP, and related custom scripts
  • Create, maintain and review operational and technical documentation
  • Plan and perform change activity following change management policy and procedures
  • Provide governance & manage the Outsourcing Partner in technical/operational support issues
71

Senior Pattern Test & Monitoring Engineer Resume Examples & Samples

  • Experienced in writing manifests in Puppet
  • Experience middleware deployment and release management tools like XebiaLab and Urban Code Deploy is required
  • Familiarity with the software development life cycle
  • Define non functional test plan, conduct testing of infrastructure patterns designed by the cloud Architect to meet various usage scenarios for the pattern to be made available as a service on the cloud catalog
  • Development of automation to deploy/test the deployment of infrastructure patterns to certify the deployability and operations of the pattern
  • Documentation of usage scenarios and restrictions of patterns made available on the cloud catalog
  • Experience with Bitbucket, Nexus, Artifactory and Jenkins or other continuous integration tools
  • Experience with highly available enterprise environments utilizing scaling solutions, load-balancing and proxy servers
  • Familiarity with web application frameworks
  • Familiarity with relational databases and noSQL databases
  • Experience with automated QA testing, security test tools
  • Deep understanding of the public clouds like Azure, AWS and their deployment and operating models
  • Knowledge of broader network infrastructure components (e.g. TCP/IP, Active Directory, VPN, LB, firewalls) - 4 years
  • Programming/Scripting skills preferred (e.g. PowerShell, Python, Bash, Ruby, Perl, etc) - 5 years
  • Infrastructure management concepts, integration, and practical automation opportunities. - 5 years
  • Network security concepts, approaches, technologies and enforcement methods - 4 Years
  • Server platform concepts, technologies, and implementation methods with an emphasis on converged networking.- 4 years
  • Configuration management tools such as Puppet. - 2 years
  • Communication and writing skills
  • Strong Linux and Windows-based systems administration skills in a Cloud and Virtualized environment. - 5 years
72

Enterprise Systems Management Monitoring Engineer Resume Examples & Samples

  • Provide operational & technical leadership & support, be accountable for important tasks such as: incident management, internal customer consultations, security process & controls, resource management, application recovery & code promotion
  • Co-ordinate / manage of incident escalation to System Support engineering team
  • Manage / coordinate change promotions with System Support engineering team & related parties for change review, resource assignment & schedule
  • Ensure security compliance with JPMC IT control policies applying to core monitoring infrastructure with CSA, RCSA and associated action plans
73

Enterprise Platform Monitoring Engineer Resume Examples & Samples

  • Manage, assess, plan, and support core monitoring platforms
  • Manage monitoring tools like Catchpoint, Dynatrace, SiteScope and aggregation tools like BigPanda
  • Responsible for any changes in process (or) implementations related to monitoring platform
  • Provide escalation support for monitoring configuration and platform issues
  • Develop automation for the support of monitoring tools and enable customer self-service through APIs and other integrations
  • Collaborate with key stakeholders (Service Managers, Product Managers, Application Architects, Business Support and Operations) to gather and develop requirements
  • Work with Monitoring tool vendors to address any platform related enhancements to address business needs
  • Support implementation of automated event collation / correlation layer in monitoring
  • Support and manage the introduction of new monitoring tools and orchestrate the migration to new tools as aging software is retired
  • Support implementation of automated monitoring suppression during maintenance
  • Implement HA infrastructure for all application monitoring tools
  • Implement self-healing scripts for monitoring multiple monitoring tools and recover them
  • Develop monitoring plugins, scripts for automation and custom dashboards for Operations and EOC teams
74

Lead Monitoring Engineer Resume Examples & Samples

  • Refine and enforce platform terms of service
  • Analysis and modification of platform configuration/architecture
  • Capacity projections and budgeting
  • Hardware refresh and growth
  • Onboarding impact analysis
  • Operational process definition and refinement
  • Governance process refinement and custodianship
  • User support for the monitoring platform
  • Incident management and issue triage
  • System automation/development
  • Two or more years of experience with monitoring platforms (NetCool, Spectrum, etc.)
  • Four or more years of experience with systems administration/engineering (UNIX and Windows preferable)
  • Three or more years of experience with scripting (Perl, Shell, etc.)
  • Three or more years of experience with administration/engineering of at least two of the following: server platforms, network, storage subsystems, database, virtualization platforms
  • One or more years of experience with integration/web technologies (SOAP, REST, JSON, XML, etc.) preferred
  • Two or more years of experience designing/supporting platforms with multi-site and/or highly available designs preferred
  • One or more years of experience with Splunk administration, installation, configuration, clustering, monitoring, query design, dashboard design preferred
  • Two or more years of experience with web front-end development (PHP, Javascript, etc.) preferred
  • Experience developing/delivering presentations to management and stakeholders
  • Experience architecting solutions based on customer requirements
75

Dynatrace Monitoring Engineer Resume Examples & Samples

  • 1) Significant experience building out Application Performance Monitoring solutions with Dynatrace (or at least similar products like Riverbed, AppDynamics, New Relic)
  • 2) Expertise in web service monitoring
  • 3) Deep knowledge across infrastructure and applications, including troubleshooting issues (even down to the line of code if needed)
76

Customer Technology Application Monitoring Engineer Resume Examples & Samples

  • Team covers 24x7 (365 days a year – weekends and holidays). Appointed person will work 12 hours on day and night shifts depending on the shift pattern. Shift pattern includes days off in order to not exceed monthly hour norm defined by Polish law
  • Monitor all systems via centralized monitoring toolsets, to resolve or escalate problems in accordance with documented process and procedures, within pre-defined timelines, to prevent any financial impact to the business
  • All errors must be logged within the Business agreed Problem Management System, to the defined standard and in accordance with departmental requirements
  • Coordination of Service restoration activities, which include conference call facilitation, escalation to support organizations, notification to senior TI managers & Customers/Business, using pre-defined problem and incident management standards and toolsets
  • Perform all manual activities to the defined standard, following documented procedures explicitly, to ensure continuity and compliance of process. Any change related activities that require a change to the standard BAU documented process, both in terms of complexity or timing of event, must be performed exactly as stated within the fully approved change record. Escalate any inaccuracies, ambiguity or seek clarification where required, prior to performing non-BAU activities
  • Provide professional first-line support out of core Business Hours when customers report problems directly to the SDMC. SDMC Operatives will ascertain the scale and impact of a reported problem and escalate to the relevant Support Organization where appropriate, notifying their line manager / supervisor accordingly
  • Assess and highlight risks in the environment based upon procedural exposures, current Information Security policies and Risk Assessments
  • Basic monitoring activities and validation
  • Escalation of standard issues and calls hosting
  • Analyze standard issues retrospectively to improve monitoring process
  • Basic Issue timeline preparation
  • Engagement in simple projects
  • Inform Lead for possible severity issues, request assistance from L2 if needed
  • Bachelor degree in Computer Science, Information Technology or equivalent experience is required
  • 3+ years of IT experience in application development or testing
  • XML is highly desired. XML will be used daily
  • Good understanding in database concepts and scripting in Oracle, SQL Server or MySQL
  • Hands on experience UNIX/Linux and Windows shell or batch scripting
  • Understanding of various protocols like ICA, COM/DCOM and 3270
  • IT problem management or error handling basic skills
  • Fundamental knowledge of at least one platform, preferable multiple platforms
  • Usage of a professional Problem Management package, such as VC, ResolveIt, Infoman, VT etc., is desirable
  • Experience of Netcool and / or Tivoli would be advantageous
  • Usage of commercial software, such as MS Word, Excel, Outlook etc., is essential. Additional exposure to other software packages is desirable
  • Strong written and oral communication skills. Technical level English
  • Ability to work in a high volume, pressurized, financial organization. Organized and methodical, ability to multi task, with good time keeping skills
  • Commitment to the concept of Service Delivery and to delivering work within tight deadlines
  • Ability to quickly learn multiple platforms, toolsets and processes
  • Ability to liaise with both technical and non-technical personnel
  • Ability to take ownership for activities under their control
  • Ability to take ownership and accountability for activities under their control
  • Proactive and flexible in terms of workload and providing cover is essential, due to the nature of the environment, shift patterns and workload
  • Able to follow documented processes & procedures and to repeatedly follow instructions consistently
  • Reliable team member, enthusiastic and eager to learn
77

Condition Based Monitoring Engineer Resume Examples & Samples

  • You're interested being part of a team with two exciting rates of pace, were you can contribute to unscheduled repairs and/or improvements
  • You’re comfortable leading investigations, reviewing drawings and producing documentation to support findings and defining scope for works
  • Enjoy contributing to large projects and generating long term plans
  • You’re a relationship builder, enjoy connecting with people and providing technical advice for application or core design amendments
78

Conditional Monitoring Engineer Resume Examples & Samples

  • Delivery and setting to work of Condition Monitoring system installations offshore and on shore
  • Carryout vibration signature analysis surveys
  • Compilation of bespoke vibration analytical reports for root cause analysis
  • Preparation and presentation of Condition Monitoring / Condition Based Maintenance training courses
  • Condition Monitoring database configuration
  • Provide engineering and technical input to all Condition Monitoring System installations
  • Provide Technical inputs to quotations and tenders
  • Attendance at sales exhibitions when required
  • Detailed knowledge of Marine and ship environment
79

Enterprise Monitoring Engineer Resume Examples & Samples

  • Administration, maintenance, and management of the enterprise monitoring infrastructure. Tools used include Science Logic, Compuware ServerVantage, Dynatrace RUM, and Dynatrace Synthetic
  • Work with client stakeholders to determine monitoring thresholds, targets, and filtering criteria
  • Write custom scripts and tools to monitor and automate proprietary processes. Languages used include Powershell, vbscript, C#, and perl
  • Serve in the role of technical subject matter expert, refining existing functional requirements for monitoring and event management tools and participating in the development of an integrated monitoring/event management strategy and architecture
  • Create work aids and documentation for operations staff
  • Participate in the development and documentation of relevant procedures (e.g. operation, administration and support of tools)
80

Alarm Monitoring Engineer Resume Examples & Samples

  • Alarm Monitoring, Fault Localization/Verification
  • Liaises with Customer Care organisations regarding Network outages
  • Supports Major service outage investigations and follow up
81

Event Monitoring Engineer Resume Examples & Samples

  • Plan, lead, and implement monitoring projects
  • Lead, coach and develop I&O operators
  • Leads one or more medium sized and complex projects which entails overseeing internal IT professionals, as well as external IT professionals
  • Prepares project-phase plans and implementation schedules, plans and conducts meeting and workshops relative to these project plans, and communicates project status reporting to all levels of management
  • Maintain and document system configuration as well as all ongoing moves and changes within monitoring environment
  • Evaluate monitoring and performance monitoring systems and implement chosen systems
  • Evaluates interface among hardware, software, operational, and performance requirements
  • Work closely with the NOC and Enterprise Operations Technical team to insure monitoring systems are used effectively and backups are being done appropriately
  • Work with Enterprise Infrastructure teams to help them define appropriate alerts for their environments
  • Work with Operations Manager to implement new requirements for NOC Technicians
  • Work with Application Development and Enterprise Operations Technical team to help them understand and implement monitoring for performance bottlenecks in applications
  • Document processes and changes within the environment
  • Define system scope and objectives based on user defined needs
  • Identify potential performance and process improvements
  • Manage various operational requests and provide some level II support to troubleshoot Enterprise Operations issues
  • Reviews and defines training manuals in the use of new or modified equipment, operating systems and software
  • Confers with customer/users regarding operating system and software maintenance
  • Determines and plans layout of new modified computers and peripheral equipment
  • Designs and implements testing methodology; reviews and defines documentation
  • Develops business relationships and integrates activities with other IT business unit/area to ensure successful implementation and support of project efforts
  • Provides technical leadership and/or business expertise to subordinates and peers on complex projects by evaluating and recommending appropriate development tools
  • This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned
  • Six or more years of direct hands on HP OM, NNM or NNMi monitoring experience
82

Monitoring Engineer Resume Examples & Samples

  • Assist in implementing scalable monitoring and logging architecture and systems
  • Work with teams to use frameworks to engineering teams to design, build, and deploy service checks, metrics collection, and centralized logging
  • Mentor teams on best monitoring practices
  • Develop well-documented code
  • Automate systems from infrastructure to application deployment using tools like Git, Chef, Salt, Ansible, etc
  • Develop playbooks for the repeatable deployment of system components, or for performing routine management/deployment tasks
  • Pro-actively look for ways to enhance the functionality, reliability, operation of the platform
  • Minimum of three (3) years of general work experience and three (1) years of relevant experience in functional responsibility
  • Candidate should have strong analytical and organizational skills
  • Candidate should have concise communication skills
  • Candidate should have Python development experience
  • At Least 1 years of experience and knowledge with some of these disciplines
  • Nagios, Graphite & Grafana, Logstash, Sensu, ELK, Splunk
  • Python and Javascript for web-based and standalone applications
  • Configuration management tools, Chef preferred
  • Linux server administration and configuration
  • Virtualization (KVM), Containerization (Docker), microservices architecture
  • Building highly available, distributed architectures in the cloud (AWS)
  • Django, Flask, Test-Driven development
  • Data analysis, centralized logging, security engineering and operations
83

IT Monitoring Engineer Resume Examples & Samples

  • Partner with Engineers, Administrators, Architects, Developers and Project Managers to plan and implement complex, technical monitoring solutions and architecture
  • Design monitoring solutions that encompass enterprise level services.Train technical staff on monitoring procedures and expectations for monitoring events
  • A successful Monitoring Engineer works well under pressure, is able to take direction, and relies on extensive experience and judgment to proactively implement and configure monitoring solutions
  • Utilize best practices and provide recommendations to improve problem identification and response time in enterprise systems and applications
  • Define, track and maintain the standards of monitoring and the monitoring service catalog
  • Responsible for providing 24/7 on-call coverage on a rotating basis
  • Experience operating monitoring tools (CA Unified Infrastructure Management (UIM) / Nimsoft, Netcool, SiteScope, Nagios, Openview.)
  • 4+ years of experience in an IT related discipline
  • Experience with industry standard scripting languages such as (Java, Perl, Lua, Python…)
84

Condition Monitoring Engineer Resume Examples & Samples

  • Must be a US citizen to work on Government or Military projects
  • High school diploma or equivialent required
  • BSME or related engineering discipline or qualified by experience
  • Ability to travel both domestic and international to fulfill the responsibilities of this position
  • Develop inspection and monitoring plans either remote or on site for each client under contract
  • Review analysis reports and remote monitoring reports generated by analysts prior to delivery to client
  • Ensure that customer operates and maintains Rotating/Reciprocating Equipment under contract in accordance with specifications
  • Provide technical assistance and consultation to customer's installation, operations and maintenance personnel
  • Produce empirical performance curves for compressor and internal combustion engines
  • Maintain comprehensive activity records for customer daily inspection and approval
  • Provide detailed reports, highlighting actions needed by other Dresser-Rand departments
  • Provide Action Requests for Field Service Managers and manufacturing plant field engineering groups
  • Develop equipment installation, maintenance and overhaul schedules with customer input
  • The willingness and ability to travel both domestic and international in order to fulfill the responsibilities of this position the willingness and ability to work on offshore platforms in harsh environments
  • The willingness and ability to be transported by boat or helicopter over open water
85

Monitoring Engineer Resume Examples & Samples

  • Solid XML experience
  • Understanding of basic java and javascript application architecture
  • 2+ Years experience with application monitoring and logging with the following
86

Monitoring Engineer Trainee Resume Examples & Samples

  • Support monitoring activities: Performance Management, creating dashboards and reporting model
  • Participate to Finance Reporting project with QlikView platform: requirements, design and implementation
  • Infrastructure architecture & technologies
  • Web Services,
  • Programming languages (python, C++, java...)
  • WINDOWS, UNIX
  • Open mind to join a team and work within an international context
  • Fluent in English: B1/2
87

Senior Monitoring Engineer Resume Examples & Samples

  • Systems: Analyze/Configure/Install/Maintain/Document application and server monitoring infrastructure. Responsible for reporting and ensuring that Service Level Agreements for performance, availability, and recoverability are maintained. Make recommendations on architecture improvements
  • Application: Provide consulting services application development departments to ensure all applications are monitored for availability and performance
  • Leadership: Provide technical mentoring and light training for other engineers and application development. Provide exceptional technical internal and external customer service. Ability to work independently, as well as lead a team of business and technical peers
  • Support: Provide 7x24 support for assigned system components and provide backup support for other engineers, as needed
  • Vendors: Manage vendor relationships (e.g., Oracle, OpenSource, IBM, Nimsoft, CA)
  • Go-to resource for other monitoring engineers and architecture / change management. Controls work priorities and resourcing for the group
  • Other assigned duties as required
  • Working knowledge of highly available, secure monitoring infrastructures
  • Working knowledge of ITIL process and supporting procedures
  • Experience with virtualization and virtualized environments preferred; exposure to VMWare a plus
  • Strong working knowledge of application and system design and implementations
  • Experience monitoring server and application performance and availability utilizing IBM Tivoli, CA Wily, Nimsoft, EMC Smarts
  • Working knowledge of LDAP and AD
  • Experience installing, configuring, and maintain FTP, SFTP, TLS services
  • Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customers or client audiences or professional peers, and working closely with upper management
  • Ability to solve problems quickly in order to get systems back online for customers; ability to perform root cause analysis and develop solutions to prevent problems from recurring
88

Solarwinds Enterprise Monitoring Engineer Resume Examples & Samples

  • Maintain an enterprise-class suite of monitoring, alerting, and event management tools including Solarwinds, IBM Impact, Netcool/OMNIbus, BMC’s EUEM, and MIR3
  • Maintaining/Creating/Documenting Development standards for monitoring, alerting and event management
  • Applies an understanding of event correlation to assist in logical alerts and root cause analysis efforts
  • On-call, as part of a rotation
  • Engage application and infrastructure teams to establish monitoring baselines
  • Effectively work and deliver on multiple projects at once. Be able to work with project teams to estimate labor and expenses for new projects requiring new or modified monitoring and alerting
  • Mentor offshore members of the technical staff and develop processes, architecture, and tools for improved system availability and operational efficiency
  • Proven experience in enterprise monitoring and alerting
  • Experience with Solarwinds (specifically NPM, SAM, SRM, and VMAN modules)
  • Experience with IBM Impact and Netcool/OMNIbus (7.1 or later)
  • Experience with AWS services and concepts
  • Proficiency in SQL queries to facilitate alert and report generation
  • Proficiency in scripting with Perl and/or PowerShell Ability to understand complex application infrastructure
  • Solid understanding of networking concepts Strong knowledge of multi-platform OS, software, and hardware
89

Condition Monitoring Engineer Resume Examples & Samples

  • You will participate in condition monitoring technology project for a variety of major wind turbine components
  • You will ensure that relevant CMS documentation is up to date, both for internal and external customers
  • You will have a responsibility to manage CMS configurations in production, test-centre and for our prototype turbines
  • You will have a high degree of influence on future CMS solutions
  • You will perform data analysis needed for CMS design
  • You will work closely with turbine components designers, test & measurement engineers and the end users, i.e. specialists from our diagnostic centre
  • You will have to interact with new wind turbine development projects to ensure system integration of CMS on our turbines
90

Netops Monitoring Engineer Resume Examples & Samples

  • Constant monitoring, analysis, and response to network and security events
  • Creation of technically detailed reports based on network events and alerts
  • Must have a current DOD Secret clearance and a DOD 8570 Compliance certification, Security+ CE (Continuing Education)
  • Minimum of 3 years of network operations experience
  • Experience in the following technologies: Network/Server Monitoring, Network/Server Trend Analysis tools, Router/Switch management tools, and Firewall management tools
  • Experience in performing network and service monitoring at an enterprise level
  • Experience in network and security operations
  • People skills, and the ability to communicate effectively with various clients with the ability to explain and elaborate on technical details
  • Cisco Certified Entry Networking Technician (CCENT) Cisco Certified Network Associate (CCNA)
  • Prior Network Operations Center (NOC) experience and Security Operations Center (SOC) experience
  • Prior experience with network monitoring tools such as Solarwinds, CA Spectrum, CA eHealth, or SpiceWorks
  • Prior experience managing network devices such as servers, routers, switches, or firewalls
  • Knowledge of network analysis tools such as NetFlow, TCPDUMP, and Wireshark
91

Senior Unix / Linux Monitoring Engineer Resume Examples & Samples

  • Monitoring system design, development, deployment and end-to-end support in a Linux/Unix enterprise environment
  • Experience in the installation, integration, troubleshooting, administering, and engineering of all above products on UNIX-like servers
  • Support and engineer integration with other enterprise monitoring tools, such as SolarWinds, xMatters, Splunk, etc
  • Provides periodic reports to users and managers of monitoring status
  • Provides action plan for resolution of any/all faults detected
  • Develop growth plans to ensure that the hosting environment is capable of supporting the projected growth
  • Develop and implement procedures that support proactive problem detection and avoidance, including disaster recovery planning and implementation
  • Support future integration of HPE Operations Bridge and other monitoring initiatives including development of monitoring frameworks to support the customer’s ITIL vision
  • MUST have a Bachelors Degree and minimum of 10 years experience
  • Minimum 7+ years experience with UNIX/Linux
  • Must possess solid working knowledge on Windows and Unix Operating systems
  • Experience architecting and engineering software for use within a large organization and enterprise, including automation management like Puppet and Ansible
  • Experience using any (application/hardware/os/network/portal) monitoring tools and responding to system alerts
  • Expert level knowledge in UNIX (Linux, Solaris)
  • Software development experience on UNIX-like systems
  • Hands on experience in developing various integrations using BMC PSL, BMC MRL, Shell/BASH, Perl, Ruby, Python and Groovy
  • Experience in working as a part of a team involved in the implementation of enterprise monitoring solutions
  • Experience with BMC (Patrol/Portal/BEM/SIM) Monitoring application tools
  • Strong knowledge of HP Operations Manager i and HPE Operations Bridge
  • Strong knowledge of monitoring solutions on UNIX-like systems
  • SME of HPE Operations Bridge would be excellent
92

System Monitoring Engineer Resume Examples & Samples

  • Expertise in one or more programming languages, development tools, databases and the System Development Life Cycle
  • 2+ years experience in systems analysis and application program development, or an equivalent combination of education and work experience
  • Bachelor's degree in Computer Science and/or the equivalent work experience in infrastructure technology disciplines
  • Linux RHEL 6+ or 7+ system administration
  • Supporting Java based applications
  • Understanding of Windows WMI
  • ServiceNow or the willingness to learn the platform and work within its operational environment
  • IBM Tivoli Monitoring products
  • Public/Private key authentication is a plus
  • Python scripting is a plus
  • Java programing is a plus
  • Understanding of TCP/IP is a plus
  • Base Operating System Management: (e.g., Linux, AIX, Windows)
  • Network Management (including IP addressing, Firewalls, routers and switches)
  • Systems Management (including monitoring, event processing, inventory)
  • Mainframe Subsystem Management a plus: (e.g., UDB, CICS, Websphere, MQ Series, others)
  • Agile experience is a plus
93

Windows Monitoring Engineer Resume Examples & Samples

  • Be responsible for cradle to grave possession of multiple systems that are critical to ongoing success of Rackspace and Fanatical Support
  • Identify the gap and need for SCOM and other monitoring requirements
  • Implement automation to streamline workflow to minimize manual efforts through Orchestrator and scripting
  • Be responsible for staying aware of business issues as they impact overall project plans
  • Be responsible for the development and implementation of hardware, software and networking systems
  • Analyze systems and market trends to determine business requirements
  • Ensure completeness and compatibility of the technical infrastructure to support system performance
  • Be responsible for keeping informed of the latest, relevant technologies
  • Follow and execute Rackspace change management by evaluating changes using RPN methods and develop MOPs for changes
  • Facilitate Root Cause Analysis sessions
  • 5+ years of experience with Microsoft System Centre & Active Directory
  • High level knowledge of Microsoft Windows Server 2003, 2008/R2 & 2012/R2
  • Hands on technical experience deploying and supporting MSSQL and IIS in a large enterprise. environment
  • T-SQL development and query tuning
  • Troubleshooting of IIS 7.x
  • Custom Management pack authoring
  • Good working knowledge of PowerShell, VB scripting, or .NET
  • AD, TCP/IP & DNS
  • Bachelor's degree, or relevant experience, in business or computer science
  • 2-4 Years project management experience
  • Working knowledge of clustering, SAN, and networking
  • Requires 5-7 years' experience as a System Engineer
  • Knowledge of MIS objectives and strategies
  • Moderate technical knowledge in technology methodologies, design, and implementation
  • General analytical and design skills at multi-product/multi-environment level
  • PC’s, hardware equipment, various database and software applications, and networking systems
  • 3+ years of hosting experience involving IIS and Microsoft SQL environments
  • 3+ years of customer support experience
  • Someone excellent with Windows Server 2008-2012 R2 and 2016 experience beneficial
  • Some excellent with Microsoft SCOM 2007 & 2012 experience
  • Ability to automate and have good understanding of PowerShell
  • Need to embrace what the customers are looking for instead of pushing for more flash to align with Strategic and Custom customer base
  • The ability to document to a high standard
  • A firm understand of PCI requirements and the auditing process
  • This person should be focused and proactive to think outside the box to meet customized requests requiring complex automation
  • A good understanding of XML
  • Strong understanding of Agent Health
94

Monitoring Engineer Resume Examples & Samples

  • Considered fully qualified in one domain. May serve as a mentor to junior team members
  • May be a subject matter expert in one or more specializations within a domain
  • Utilizes troubleshooting techniques to determine problem root cause and apply knowledge of operational infrastructure to determine business impact
  • Perform system monitoring, daily check, diagnostic and corrective action, complex root cause analysis and implement corrective measures to prevent future service interruptions
  • Configures, maintains and monitors systems infrastructure to enhance availability, improve performance, and ensure adequate capacity
95

Senior Enterprise Monitoring Engineer Resume Examples & Samples

  • 10+ years’ experience
  • This position requires a strong technical background in industry standard (SNMP, Agent based, Remote Polling) monitoring technologies, with the proven capability to implement and support complex environments
  • Experience with CA Technologies solutions is required, as is a strong knowledge of both UNIX and Windows operating systems and architecture
  • Strong IT Service Management process skills are required
  • Excellent people and communication skills are required
  • Experience in an e-commerce environment is strongly desired, as is a working knowledge of networking protocols and components
  • Experience with SiteScope, HP Server Automation, HP Operations Orchestration, Microsoft SCOM, is a huge plus
  • Experienced troubleshooting skills are required
  • Implementation, management, and maintenance of Splunk products and technologies
  • Experience in generating alert and service level dashboards
  • Experience with proactive monitoring and automation of reports depicting performance, availability and capacity trends
  • Familiarity with IBM iSeries, OpenVMS, WebMethods and SOA monitoring solutions nice to have
96

Monitoring Engineer Resume Examples & Samples

  • Maintain existing cloud services monitoring environment – patch existing systems, deploy new components
  • Design or provide specifications for hardware/software
  • Analyze, install, acquire, modify and support operating systems, databases, monitoring or utilities software
  • Perform product evaluations and make product recommendations
  • Identify and implement improvements to our monitoring systems (performance, security, etc.). Implement system enhancements (software/hardware updates) that will improve the performance and reliability of the system
  • Perform incident analysis and resolution
  • Participation in the on-call rotation
  • Perform problem analysis following any service issues to prevent recurrence
  • Perform periodic data analysis to measure the quality of service and customer SLA
  • Bachelor’s Degree in Computer Science, Software Engineering, or IT
  • 5+ year experience in IT deployments
  • Strong Linux experience
  • Familiarity with virtualization technologies such as VMware ESXi
  • Experience with monitoring solutions, such as, Nagios, Datadog, Splunk, AppDynamics
  • Sound knowledge of database management systems, such as, MySQL, PostgreSQL, AWS Aurora
  • Excellent oral and written communication, analytical and troubleshooting skills
  • Solid experience with scripting languages, such as Python, Perl, bash, or PowerShell
  • Must be available to travel within the US and internationally, approximately 10%
  • Must have unrestricted work authorization for US
  • Must be available for on call rotation
  • Familiarity with PKIs and related technologies (LDAP directories, HSMs, OCSP) and security practices
  • Working knowledge of Client suite of PKI/SSL/IDG products
  • Working knowledge of RedHat Directory Services
  • Experience delivering enterprise-scale technical service via IaaS-enabled infrastructures
  • Hands-on experience with Safenet or nCipher Hardware Security Modules
  • Knowledge of networking and network devices (Cisco, Juniper)
  • CCNA, RHCE, VCP, CISSP or similar certification
97

Monitoring Engineer Resume Examples & Samples

  • Systems: Analyze/Configure/Install/Maintain/Document application and server monitoring infrastructure. Responsible for reporting and ensuring that Service Level Agreements for performance, availability, and recoverability are maintained
  • Security: Maintain system upgrades and security patches according to WEX policy and system requirements; maintain Disaster Recovery documentation and perform Disaster Recovery drills as required by the Business Continuity Plans across the Enterprise
  • Leadership: Provide exceptional technical internal and external customer service. Ability to work independently
  • Research: Keep abreast of technologies in the marketplace that may be of benefit to the business; make proposals and lead proof-of-concepts; develop recommendations and present to management
  • Degree (Engineering or Computer Science a plus) with 4-7 years systems engineering experience
  • Demonstrated knowledge and experience administering application and infrastructure monitoring
  • In depth knowledge of monitoring infrastructures for which he/she is accountable; working knowledge of other system components and how they interact
  • Ability to program in an administrative language in order to automate manual processes
  • BS/BA degree (Engineering or Computer Science a plus) with 4-7 years systems engineering experience; Masters' degree a plus
  • Experience monitoring server and application
98

Wash Monitoring Engineer Based Resume Examples & Samples

  • Prepare work plans with timeframe for monitoring of the construction of the school latrines and water supply systems for the selected schools in Saravan Province
  • In close collaboration with the UNICEF Supply Officer, WASH Construction Manager and WASH Specialist, provincial Nam Saat and Education Unit, provide guidance in preparation of existing technical specifications for bidding documents, Bill of Quantities and ensure the technical quality of the construction documents
  • Supervise and monitor at different stages the construction of school latrines, water supply systems including boreholes, Gravity Fed Water Systems (GFS) and other water sources in respective selected schools to ensure compliance with the design documents, specifications, bill of quantities, construction standards (using a checklist), and timely completion
  • Provide appropriate and timely technical support to the provincial and district line departments for the implementation of projects, programme adjustments, acceleration, improvement and sustainability. Assists government counterparts and other partners in the planning and management of WASH activities
  • Provide timely and adequate information on progress including recommendations and corrective actions of any constraints identified in the implementation process (weekly reports) and properly support the O&M
  • University degree in one of the disciplines relevant to Civil Engineering, Sanitation Engineering, or a field relevant to WASH related development assistance
  • Ability to do the work immediately
  • Knowledge about WASH and UNICEF working environment and educational system/conditions is an asset
  • Experience in professional reporting
  • Proven excellent communication and networking skills
  • Two years of professional work experience in the UN or other international development organization or private sector and national government and field work experience
  • Fluency in Lao and English is required
99

Monitoring Engineer Resume Examples & Samples

  • Technical Direction
  • Quickly learn and maintain functional knowledge of evolving industry technologies, concepts and trends
  • Provide technical guidance and assistance to internal customers and other ISD staff
  • Recommend, develop, and maintain standard operating procedures for supported systems
  • Create, review and modify diagrams, schematics and other technical documents and templates
  • Establish technical direction, develop and initiate activities and assignments, organize and coordinate plans and efforts
  • Conduct engineering and technical research and make recommendations on proposed solutions; anticipates and adjusts for potential problems
  • Engineering Support
  • Participate in technology research, procurement, deployment, and configuration of new and modified systems
  • Uses rigorous logic and methods to investigate and diagnose system and product defects, and collaborate with internal technical teams and vendors for resolution
  • Recommend design modifications to maximize availability and performance
  • Ensure security and integrity of system and product solutions
  • Complete work according to standard engineering principles and practices
  • Ensure compliance with applicable standards for information security
  • Train, guide and mentor less experienced staff
  • Design Solutions
  • Oversee the design and implementation of system and product solutions in respective area supported
  • Review and interpret system and product requirements. Analyze system requirement documents and other data to evaluate feasibility, cost and maintenance prerequisites
  • Consult with engineers and other ISD staff to implement standard operating procedures and provide technical expertise and direction
  • Document new system components or modifications to existing components to comply with engineering design and performance specifications
  • Apply engineering principles into the design and enhancement of new and existing systems
  • Coordinate with other ISD and business unit staff regarding implementation and modification of system and product solutions
  • Analyzes and make recommendations regarding performance, scalability and availability metrics
  • 4 Analysis and Research
  • Investigate operational or business problems and propose solutions
  • Ensure compliance with Navy Federal Credit Union ISD standards and best practices
  • Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting the findings
  • Present complete and organized documentation of processes, systems, and data
  • Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes
  • Presents consistent, concise, relevant, reliable and timely information to all appropriate internal and external audiences/stakeholders through a variety of media
  • Ensures accuracy of information to enable effective business decisions
  • Frame message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience
  • Seek input from audience; confirms understanding; presents message in different ways to enhance understanding
  • Responsible for the health of enterprise monitoring tools and infrastructure such as: HP Business Service Management, HP Business Process Monitor, HP Sitescope, HP Operations Manager Window I, HP Real User Monitor, HP Operations Manager, HP Network Node Manager HP Arcsight, CA Application Performance Manager Suite, Orion Solarwinds, HP Network Node Manager, and any other monitoring solutions
  • Planning, communicating to users of plans, testing, implementation and upgrade of enterprise monitoring tools
  • Integrating our enterprise monitoring tools from data sources such as the UCMDB and between the enterprise monitoring tools and other applications such as HP Service Manager and HP Operations Orchestration
  • Developing engineering monitoring strategies and solutions for vital business applications and channels
  • Configuring and implementing monitoring solutions across ISD environments (lower and production)
  • Developing of standard operating procedures and guidelines
  • Maintaining dashboards used by Major Incident Management, CCNO, and other ISD areas
  • Integrate Event Management processes and solutions with Availability, Incident and Problem processes
  • Ensuring the communication of Event Management processes, monitoring technologies and infrastructure, and monitoring capabilities, with other departments, application owners, developers, technology and infrastructure support
  • Implementing Event Management processes through the ISD project and software development lifecycle
  • Providing level 1 and II troubleshooting and resolution support when there are enterprise monitoring tool, related outages or issues
  • Training internal employees, project teams, and other ISD stakeholders on the capabilities of our tools and their use once deployed to production
  • Bachelor’s Degree in a related field, or the equivalent combination of education, training, and experience
  • Demonstrated expertise in engineering discipline
  • Designs and formulates plans for new and existing system and product solutions
  • Provides engineering support for large-scale 24x7 operational environment; including off-hours
  • Proven skillset in troubleshooting and resolving complex system and product defects
  • Experienced with system and product performance, reliability, and availability
  • Generates capacity forecasts for system and product solutions
  • Creates and maintains detailed schematics and other documentation for system and product solutions
  • Applies research and analytical techniques to the design and development of new and existing systems and products
  • Capable of managing multiple projects, resolve conflicting requests, and adapt to changing requirements and priorities
  • Experienced in large project efforts from a technical perspective
  • Strong analytical, planning and technical problem solving skills
  • Clearly and concisely present findings and conclusions
  • Ability to exercise initiative, produce desired results and achieve objectives
  • Solid documentation and organizational skills
  • Pursue annual information security training
  • Comfortable working with all levels of employees; including senior management
  • Effective communications skills; written and verbal
  • Proficiently lead, guide, and mentor others
  • 3-5 years hands on HP Business Service Management and OMi configuration and dashboard experience
  • 3-5 years hands on scripting with Vugen to develop Application synthetic user scripts for HP Business Process Monitor
  • Experience with multi-vendor enterprise monitoring tools such as Operations Manager for Windows, Network Node Manager, Orion Solarwinds, CA Application Performance Manager suite
  • Working knowledge on creating monitors in HP Sitescope
  • Ability to multi-task and prioritize high priority tasks and projects
  • General knowledge of the Service Portfolio, Business Services, Configuration Items and Universal Configuration Management Database (UCMDB) and how that works
  • Ability to work through problems in a methodical approach while under pressure and within timelines
  • Profinciey in performing research and analysis within timelines
  • Ability to deliver monitoring solutions within timelines
  • Ability to effectively learn and understand Applications and how they function to effectively monitor them and/or how they impact Event Management
  • Ability to lead efforts and tasks
  • Knowledge and understanding of ISD processes such as PMLC, SDLC, Incident, Problem, Change
  • General knowledge of the network and infrastructure such as the OSI Layer model, routers, switches and protocols (e.g., SNMP), F5 Global and Local traffic managers
  • General knowledge of Oracle, MS SQL, DB2 databases, how to connect to databases, and run queries
  • General knowledge of the following: web services and how they work, XML requests/response, datapower, websphere, and JVMs
  • Capacity to work with all levels of employees
  • Experpertese in effectively handle problems, complaints, provide user support, and deliver solutions
  • Ability to effectively deliver presentations on monitoring processes, technology, dashboards, infrastructure, and proposed solutions
  • Ability to develop and document Event Management processes, guidelines, standard operating procedures and implement them
  • Ability to formalize reports, charts, and action plans
  • Knowledge of Windows server administration and Linux/Unix administration and commands
  • Advanced degree or formal training
  • Certification in appropriate engineering discipline
  • Familiarity with financial industry
  • Understanding of ITIL concepts and/or certification in ITIL
  • Knowledge of NFCU operations, processes and procedures
  • Some experience in Perl, Python, Jython, SQL and Java a plus