Maintenance Support Resume Samples

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L Barton

Levi

Barton

40993 Block Key

San Francisco

+1 (555) 884 8958

40993 Block Key

San Francisco

Phone

p +1 (555) 884 8958

Experience Experience

San Francisco, CA

Maintenance Support Engineer

San Francisco, CA

Pfannerstill, Bayer and Kuhn

San Francisco, CA

Maintenance Support Engineer

Analyze ADC and operational performance and support team improvement actions
Motivate and improve production-maintenance-engineering relationships and interface
Collect and report any relevant support issues and ensure that all queries are properly answered within and through the CAMO (continuing airworthiness maintenance organisation) support structure
Maintains strong network and contact with other GM press shops and ME HQ (Die and Press, MAAC & Execution) for best practice, lessons learned and support sharing
Manage contractor and supplier support
Assist in training team members in tasks and repairs as necessary
Keeps abreast of current product, procedure and technical developments and trends in areas of manufacturing expertise (stamping)

New York, NY

Maintenance Support Technician

New York, NY

Swift, Swift and McLaughlin

New York, NY

Maintenance Support Technician

Assist the Facilities Manager on monitoring or adjusting the Energy Management, Fire Protection and Security Systems
Maintains clean, safe, and orderly work sites and individual working spaces
Develop/modify standard work instructions for new modified equipment that reflect best practices
Perform routine cleaning of work area
Perform preventative and corrective maintenance procedures on mechanical equipment including PdM activities
Determine lubricants and maintenance schedules and follow through on performance
Assist with the authorized moving of office furniture, equipment, and other property

present

Houston, TX

Maintenance Support Coordinator

Houston, TX

Bogan Inc

present

Houston, TX

Maintenance Support Coordinator

present

Oversees the job responsibilities of the Sr Maintenance Support Coordinator in their absence
Acts as a liaison between retail stores and maintenance field staff/service vendors on facility-related service and maintenance issues. Processes phone, email and computer-entered requests for service in a timely manner to ensure that stores are safe, compliant and fully operational to serve customers
Processes and follows up on 22,000(+) work orders annually
Maintains 98% ratio of suspense to open work orders
Processes requests for service at corporate facilities to keep the facilities safe, compliant and in working order
Reviews, negotiates, and approves maintenance and repair invoices up to $3,000
Follows proper accounting procedures including such things as account numbers, location numbers and whether or not to capitalize expenses. This will improve business efficiency and help in maintaining expenses at or under budget

Education Education

Bachelor’s Degree in Computer Science

Seton Hall University

Bachelor’s Degree in Computer Science

Skills Skills

Basic knowledge of rotating equipment and knowledge of general maintenance activities and procedures
Knowledge of, and ability to work on underground Steam Transmission Line and Vaults
Knowledgeable of environmental rules and regulations and effectively apply them to all work situations
Basic computer skills including ability to use common software – MS Office, Outlook
Ability to operate oxygen and acetylene torches
Ability to follow, interpret and act on written and verbal job instructions and reports, technical manuals and data
Advanced mechanical ability regarding rotating machinery to include pump/motor alignments
Ability to use such hand tools as wrenches, screwdrivers, sledge hammers, etc
Ability to operate Company vehicles and equipment (e.g. forklift, man-lift, crane, etc.) and maintain operating licenses and certifications
Ability to operate machine shop equipment such as drill presses, hydraulic presses, etc

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Senior Business Analyst Maintenance Support Resume Examples & Samples

Effectively champion all maintenance support related system interfaces to provide seamless support to customers, branches and operating units for credit card functions. This includes implementing technical parameter changes in the First Data Credit Card Platform systems as well as providing recommendations for technical parameter changes within Visa/MasterCard, ScotiaGlobe and other Bank related systems/applications. This accountability requires knowledge, in-depth research, extensive planning and careful execution to mitigate operational risks
Effectively review/process credit card maintenance support items for customer accounts, First Data card platform parameter configuration, or various system interfaces to ensure maintenance support responsibilities are discharged in a manner, which promotes professional service consistent with Scotia Service Standards and Procedures. Quickly analyze and determine the most critical items that need to be considered for effective decision making, synthesize complex problems and connect, what may appear to be unrelated issues or trends to resolve obstacles. Make judgement calls with manager’s support and take action inclusive of making appropriate resources available to effect timely restore of service levels. Ensure investigations commence immediately and fixes are developed, thoroughly tested and implemented within the shortest time frame possible
Effectively champion designated credit card maintenance issues through all end-to-end stages by developing maintenance supporting issue proposals, understanding scope and stakeholder resource requirements, and timelines for assigned tasks
Effectively contribute to the preparation of System Service Requests (SSR) or Card Platform maintenance enhancements/deliverables, by documenting requirements, understanding resources, establishing priorities and ensuring commitments are met in line with agreed to schedules. Work closely and effectively with International Banking Systems or vendors, appropriate user groups and development staff, to secure consensus and co-operation in a timely manner. Liaise with appropriate country and product groups to identify policy, legislative and strategic changes which may affect system and operational changes.Continually acquire and enhance knowledge of polices, methodologies, product offerings, financial markets, Association Rules, regulatory requirements, back office processes and rapidly changing technology to provide effective business solutions and services to end users
Effectively process credit card maintenance items to ensure assigned workloads and procedural documentation are completed in line with agreed to schedules and maximum productivity is achieved. Assist in the requirements and documentation of approved maintenance releases to ensure high quality products are delivered on time to meet or exceed customer satisfaction. Assist in the implementation of critical maintenance applications ensuring user needs are fully understood, met or exceeded through system functionality, integrity and operating documentation. Anticipate how new changes may impact the Branch & Operating Units environment and link tasks across functions to minimize down time
The ability to pro-actively coordinate and manage many high priority items concurrently. This requires the incumbent be adept at organizing personal efforts to cope with unscheduled demands, including travel outside Canada
Advanced computer skills are essential to the effective management of the workload of this position. Specifically, the incumbent must be conversant with Microsoft Office (Word, Excel, PowerPoint and Project) software packages

Maintenance Support Renewals Coordinator Resume Examples & Samples

Manual data entry or support agreement creation (full or partial) depending on business needs and data migration accuracy
Actively participate in support agreement modification to match Salesforce destination format, which may include partial data correction as per then appropriate situation
Execute Insight (Siebel) tasks listed in this section in the new CRM after implementation
Renewal Sales duties
Providing pre-sales and post-sales support to internal and external customers / partners in specified country or region
Maximizing services revenue while growing customer satisfaction
Supporting internal and external customers by providing relevant information about HDS service options, providing guidance and consultancy to enable the usage of full support potential
Follow up with customers / partners on the resolution of proposed maintenance renewals, keep renewal sales forecast up-to-date and follow closed loop process (renewal or termination of support agreement)
Development and maintenance of existing relationships with customers and partners
Enable / support cooperation and business development activities
Regular reporting to management on gap to goal, market potential and target achievability
Assist in wider team duties
Assist colleagues in completing similar tasks (e.g. holiday cover, training new colleagues) if required
Identify and help implement initiatives to optimize customer record maintenance and Insight update processes , supported by technology where available
Ensure that HDS’ core values (Customer Focus, Community, Openness, Ownership and Leadership) are adhered to
Perform Other Duties as Required
Actively supports company change programs and acts as a role model for solution selling
Completes all job functions as per department and organization policies and procedures
Maintains current knowledge in present areas of responsibility (e.g. attends ongoing educational programs)
Demonstrates responsibility for scope of position/own standard of practice
Demonstrates full knowledge of current position’s and department’s relationship to flow of Services
Demonstrates understanding of knowledge of organizational strategy and objectives

Operations & Maintenance Support Technician Resume Examples & Samples

Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques
Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware)
Provides software and system troubleshooting and support
Provides technical support and training to end-users
May provide guidance and work leadership to less-experienced technicians
3-5 years of directly related experience supporting information systems operations
Associates of Science degree in Computer Science or related field
DoD 8570 Level 1 or higher
Microsoft Certified Solution Associate (MCSA)

Maintenance Support Resume Examples & Samples

Candidate must be able to support rotating 12 hour shifts (days, evenings, nights) on regular days, weekends and holidays
LINUX or UNIX administration/maintenance experience
Some knowledge of SIGINT systems useful
Some knowledge of SIGINT dataflows useful
Ability to perform in a team environment
Knowledge of SIGINT systems and SIGINT dataflows
Self- motivated, creative, willing to work as a member of a team, organized and able to manage individual schedule
Ability to work in a dynamic environment and non-standard hours when needed

Maintenance & Support Renewals Administrator Resume Examples & Samples

Calculate and process orders/renewals for Maintenance and Support Service Fees for customers within their zone
Utilize information related to contracts to establish new contracts in CLM, ERP and other business systems as applicable
Prepare, process and review invoices for service related fees
Identify, review and act on site specific data (such as buyer identity, contingencies, extra-contractual company obligations) related to service agreements
Monitor KPI’s (including expired contracts, upcoming renewals, blocked accounts) for assigned zone
Gather and process customer order data for management review and approval as required
Where appropriate, escalate requested variations to policies related to pricing, terms and offer structure for service renewals
Maintain customer files and records as related to maintenance and support service contract activities
Associate’s Degree in Business Administration, Accounting, Marketing and/or Management preferred (can be substituted for five (5) years of relevant experience
Minimum three (3) years related experience
Strong organizational and communication skills
Focus on the needs of internal and external customers
Critical thinking capabilities
Coordination of multiple high-priority tasks simultaneously
Understanding of basic finance and accounting concepts and terminology
Strong PC skills required in Word and Excel
Candidate must pass pre-employment tests, such as Language Use, Mathematics, Typing Proficiency, as required
Position requires overnight travel less than 5% of the time

Maintenance Support Technician Resume Examples & Samples

General maintenance support including small maintenance tasks, equipment alarm response, coordination of contracted services as necessary
Receiving and processing samples
Supporting product development groups in preparation, packaging and shipping of samples
Develop and coordinate standard packaging methods and materials to ensure reliable delivery and protection of samples
Performing or assisting with basic testing procedures as needed by various research groups
Diagnosing facility issues
Ensuring items shipped and received comply with regulatory and safety requirements
Support coordination of storage areas, stored materials and offsite warehousing of equipment and materials
Hands on basic mechanical and maintenance experience
Experience in basic logistics and packaging
Exposure to an R&D support environment
Glass handling and simple hand processing experience

Maintenance Support Technician Resume Examples & Samples

Trouble shoots and performs necessary maintenance on production and tool room equipment
Plan procedures, install and repair all production and building equipment
Diagnose problems, rebuild and recondition damaged parts
Determine extent of needed repairs and estimate labor time
Reorder machine parts, install and stock frequently used parts
Operate machine tools and perform necessary welding operations and sheet metal operations required in repairing equipment, making guards, brackets and supplies
Determine lubricants and maintenance schedules and follow through on performance
Establish machine breakdown contingency program and preventive maintenance program
Instruct and direct helpers and perform necessary cleanup and organization
Strong mechanical/electrical skills
Comprehension of schematics/blueprints
Experience with programmable controllers and CNC equipment
Experience with Turrets and Press Brakes preferred
2 to 5 years experience in Production Machinery Maintenance
Ability to work all shifts/flexible working hours

Maintenance Support Person Resume Examples & Samples

High School diploma or GED
Twenty-four (24) months or more of credible and verifiable experience as a Mechanic's Helper or performing semi-skilled to moderately complex industrial/commercial work activities
Applicable valid driver's license as required by local authorities
Possess the applicable state or city licenses
Ability to work rotating shifts including weekends, holidays and days-off
Must be willing to work outdoors in any weather conditions in accordance to AA Safety Guidelines
Must be willing to work extra hours when there are operational needs, such as weather delays
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate

Maintenance Support Technician Resume Examples & Samples

Recognizes safety hazards and follows safety guidelines for personal protection, protection of fellow workers and the protection of the public
Install, maintain, test, inspect and repair generating station equipment such as, boilers, turbines, pumps, valves, heat exchangers, vessels and a variety of ancillary equipment
Determine causes for major mechanical troubles of equipment and make- or recommend- repairs and corrections
Perform preventative and corrective maintenance procedures on mechanical equipment including PdM activities
Make welds on vessels, valves, turbines, piping, chutes, etc
Replace packing in pumps and valves, bearings, shaft seals, sleeves, seats and other miscellaneous parts used in plant equipment
Uses gas and/or arc welding equipment to perform mechanical repairs and fabricate plant equipment
Perform basic machining operations
Clean pipes and perform other plumbing and pipe fitting tasks
Sets up rigging for installing/removing equipment
Specify and/or order proper materials for job completion
Complete required records for work performed
Perform routine cleaning of work area
Remove and replace insulation materials on pumps, heaters, tanks, turbines, lines, valves, etc
Assist in providing skill enhancement training to other personnel
Five (5) to Ten (10) years of industrial mechanical maintenance experience in the repair, inspection, and/or maintenance of related power plant or machine shop equipment including inspection and preventative maintenance, troubleshooting, fabricating and diagnostics
Successful candidates must have received a rating of Recommended on the NRG Pre-employment assessment test
Knowledgeable of environmental rules and regulations and effectively apply them to all work situations
Basic knowledge of rotating equipment and knowledge of general maintenance activities and procedures
Knowledge of, and ability to work on underground Steam Transmission Line and Vaults
Knowledge of handling and disposal of waste material generated by maintenance activities
Communicate effectively verbally and in writing with management and other employees
Ability to perform basic mathematics to calculate measurements and computations needed for repair and maintenance of power plant equipment
Ability to follow, interpret and act on written and verbal job instructions and reports, technical manuals and data
Advanced mechanical ability regarding rotating machinery to include pump/motor alignments
Ability to use such hand tools as wrenches, screwdrivers, sledge hammers, etc
Ability to operate Company vehicles and equipment (e.g. forklift, man-lift, crane, etc.) and maintain operating licenses and certifications
Ability to operate machine shop equipment such as drill presses, hydraulic presses, etc
Ability to use measuring devices such as micrometers, calipers, torque wrenches, and other precision devices
Ability to operate oxygen and acetylene torches
Ability to certify as a pressure welder
Ability to work in mentally stressful environments: must be able to react to crises where immediate action is required to correct or curtail potentially damaging or hazardous situations
Sound interpersonal skills, able to work harmoniously in a team environment
Basic computer skills including ability to use common software – MS Office, Outlook

Manager Maintenance Support Resume Examples & Samples

Effectively manage assigned staff (e. g. Hiring, Development, Compensation, Performance Evaluation, assist in ensuring Training Certification compliance, etc. ) to ensure that all maintenance activities are performed safely and effectively by trained workers in accordance with plant procedures, NRC regulations, and the site schedule
Responsible for the planning and execution of all assigned maintenance activities during on-line, forced outages, refuel outages and unplanned power reductions for both internal and external personnel, which includes administration and oversight of all maintenance contract personnel, including strong budget management and integration. Manage and monitor divisional resources and expenditures for all assigned work, including refuel outages, within the approved budget
Responsible for the planning and execution of all activities required to maintain the plant structures and facilities in a safe and proper condition through effective use of both internal and external personnel, which includes administration and oversight of all maintenance contracts
Manage maintenance programs such as CAP, M&TE, Training Coordination, Self - Assessments, Performance Indicators, Welding Program, Lifting and Rigging and Special Projects to assure corporate and departmental effectiveness and regulatory compliance
Participates in all aspects of Maintenance Department management to support safe and efficient operation of the plant, including the development, implementation and performance monitoring of all corporate, site and divisional business goals and objectives
Effectively communicating significant plant and personnel issues to Maintenance Director and all applicable levels of station management. Fostering open communications and collaboration between all organization internal and external to the plant including INPO and regulatory agencies
Effectively manage departmental training program to maximize plant performance while complying with all site, corporate, local, state, and federal regulations
Interface with on-site Engineering to support development and implementation of plant modifications

Application Maintenance & Support Resume Examples & Samples

Monitor, maintain, and resolve issues for our client’s portfolio of applications on Markit EDM platform
Execute problem management processes when required and lead root cause analysis
Perform Incident/Change/Problem management
Participate in RCA/MIM calls
Assign problem troubleshooting for issues

Maintenance Support Technician Resume Examples & Samples

Troubleshoot in electrical, mechanical, and pneumatic failures of ancillary machines and repair in a timely manner
Perform set ups and changeovers for manufacturing operations in an effective manner
Preventive maintenance work on ancillary equipment (case sealer, conveyors, baggers, printers, etc)
Ensure compliance to the current CMP’s throughout the manufacturing process
Enter work performed into AMMS
Suggest and make modifications to equipment to increase productivity and reduce overall costs
Complete work projects assigned by the Production Technician Lead in a timely manner
Works in a safe manner and insures that production equipment is in a safe, working condition after repairs are completed
Work with department lead persons, engineers and other departments to improve shift effectiveness, increase productivity, reduce costs and maintain regulatory compliance
Uphold duties and responsibilities of a working team
Receives assignments directly from Production Technician Lead with support from Production Technician
Basic office skills

Building & Lab Maintenance Support Resume Examples & Samples

Performs routine and scheduled general maintenance activities including but not limited to light bulb replacement, ceiling tile replacement, office installs (white boards, pictures, etc.)
Performs routine MINOR HVAC, electrical and plumbing repairs
2+ years’ experience in Mechanical, Electrical or Plumbing trade. Certification or related trade experience
Current driver’s license in state of employment, insurable driving record, and reliable transportation required
Minimum of 2+ years’ experience in building/facility maintenance required
Basic computer skills in MS Word, Excel, and Outlook required including general working knowledge of Microsoft Windows for DaVita specific productivity and educational programs

Maintenance Support Technician Resume Examples & Samples

High School Diploma or GED Equivalent from an accredited institution is required
Minimum of one (1) year of machine repair experience in a manufacturing environment
No relocation provided. Candidate must reside within the 50 miles of Waukesha, WI in order to be considered
Industrial maintenance related degree, certificate or diploma

Maintenance Support Engineer Resume Examples & Samples

Plan, develop, monitor and ensure regulatory compliance is maintained of the Maintenance Programme
Analysis and interpretation of information relating to Maintenance feedback and Operational feedback and recommendation of any changes to the programme
Collect and report any relevant support issues and ensure that all queries are properly answered within and through the CAMO (continuing airworthiness maintenance organisation) support structure
Support the customer through the CAMO with EIS (Entry Into Service) of the A400M and transition to the day to day support of the aircraft beyond EIS and throughout the aircraft service life
Compile a work pack for the required maintenance work to include a bill of materials and bill of tools at Job card level for all maintenance tasks
Maintain proper communication with all Part 145 contracted Maintenance organizations and sub-contracting organizations as required
Ensuring that all necessary routable components and replacements for life limited parts are ordered and available at the correct location
Relevant Degree and/or Equivalent Experience
Understanding of Part 145 maintenance
Long term practical experience in aeronautical field (eg. maintenance, design, EASA pt 21)
Familiarity with Part M
EASA Part 66 B1/B2 or C license desirable
Experience of developing, controlling and monitoring a maintenance programme
Ability to take the initiative in sustaining customer satisfaction under pressure necessary, including the willingness to take ownership of problems and provide authoritative answers
Effective communication skills and ability to influence important relationships at a wide range of levels (e.g. working level and management)

UI Maintenance Support Specialist Resume Examples & Samples

Provides assistance in interpreting governmental regulations and Laboratory policies impacting the maintenance program to ensure compliance
Assists in developing, and monitoring auditing performance data, reports, and other statistical information to ensure compliance with safety, quality, budget and schedule
Assists in maintaining database and other programs as required for use in development of performance measurements and other status reports
Helps evaluate processes, programs, and procedures for potential improvements
Provides issues management support, reviews and compiles data, and assists in the development of final management assessments and/or recommendations
May assist in conducting training for facility maintenance personnel on maintenance program and evaluate and critique performance
Assist in implementing related documentation systems and ensures compliance with all applicable document control and records management activities and security/compliance
May provide formal and informal training in the use of various maintenance program processes and evaluate and critique performance
Assists in performing periodic reviews and assessments to ensure maintenance programs are implemented
Understands and adheres to all Laboratory and industry regulatory guidance and governance specific to maintenance and quality assurance programs
Fosters a mutually respectful work environment that is free from discrimination and harassment

Technical Data Maintenance Support Resume Examples & Samples

Aircraft or support equipment maintenance
Ability to read and interpret engineering drawings, technical orders and electronic maintenance instructions
Understanding of aviation industry standards concerning FOD, Safety and Tool Control
Highly proficient in the use of core Microsoft Office applications (Word, Excel, PowerPoint)
PDF Document conversions to other file formats
Outstanding interpersonal and problem solving skills with the ability to handle multiple tasks simultaneously
Enterprise-Level Information Technology (IT) systems
Logistics Support and Reliability/Maintainability analysis tools
One or more of the following: ALIS CRM, DOORS, ATLAS, PDM, MS Visio and Project
Must be able to obtain a US Government security
F-35 support equipment sustainment experience
Ability to work jointly with the customer and teammates to identify solutions that meet both Government’s and industry’s needs
SE data management experience
Understanding of aviation maintenance quality assurance processes
Background in unit (“O”) level aircraft maintenance, troubleshooting, and support
Familiarity with product sustainment Concept of Operations and Plans
Experience using legacy Technical Publications including Illustrated Parts Breakdowns
Ability to conducted and participated in Trade Studies
Must be able to multitask
Must be able to work effectively in stressful environment
Ability to collaborate with and integrate multi-functional teams

Maintenance Support Technician Resume Examples & Samples

Drive continuous improvement by developing and implementing systems that optimize all phases of the manufacturing process and support key business objectives (waste, TRS, labour, reliability, line capacity, etc.)
Support site safety and security in design and implementation of project and equipment modifications
Lead problem solving activities and implement corrective actions on issues involving efficiency, product/packaging defects, downtime and slow time
Develop/modify standard work instructions for new modified equipment that reflect best practices
Troubleshoot routine and non-routine issues and be a resource towards achieving safe, timely, cost-effective solutions
Co-ordination and management of outside contractors in focus area to support routine maintenance service and minor overhauls
Manage minor Maintenance projects from start to finish
Licensed applicable trade accreditation (Journeyman) or certified engineering technician (CET)
Experience in controls is preferred
3+ years of manufacturing experience in technical capacity in maintenance controls or electrical BS in engineering or sciences could be substituted for work experience. Manufacturing Engineering experience would be considered an asset
Broad understanding of manufacturing processes and systems

Application & Data Maintenance Support Engineer Resume Examples & Samples

Bachelor Degree/Master in Computer Science or Information Technology
3-5 years application support working experience
Strong analytical, problem solving, good troubleshooting and debugging skills
Good verbal and written communication skills as well as receptive listening skills in English
Knowledge in support work concept - issue categorization & prioritization level of escalation, SLA, metrics, incident management, change management, problem management (eg. ITIL framework)
Able to write database query for application monitoring purpose
Excellent team player to work with internal teams, virtual and global cross-functional teams and interact with stakeholders

Senior Manager Applications Maintenance & Support Resume Examples & Samples

Ensure high availability & performance of mission-critical applications and drive Problem/Incident Management Process to ensure to ensure all reported production issues are resolved as per SLAs with business & minimal escalations
Drive continual support service quality improvements evidenced through reduce frequency and duration of service disruptions. Drive quality by ensuring ‘First-Time-Right’ fixes
Drive knowledge management so that all fixes are validated & required documentation is available for future references
Plan and maximize the service delivery resource plans, utilization and cost. Perform ongoing budgets monitoring to ensure proactive and timely action to contain any overruns
Establish metrics, key performance indicators, and service level agreements to continually improve the performance of IT operations
Get engaged early in the project lifecycle & be the approver for key milestones
Keep the team fully updated and engaged with the business & IT strategy
Effectively engage the senior executives, peers, Business Process Owners (BPOs), super users, consultants and other team members in an ongoing manner to ensure operations continues to remain aligned with its objectives
Manage IT Risk & compliance objectives and Implement Non-Disclosure Agreements (NDA) with all Vendors / partners
Ensure that all documents, communications, training materials, manuals, user guides, systems specifications, product manuals etc. are maintained in a secured environment and are easily available on demand only to authorised persons
Lead, inspire and develop a talented workforce that supports the strategic and future needs of the business and drives efficiencies and improves effectiveness
Engage with, business, customers, strategic service-partners and technology counterparts to ensure support services and service agreements are clearly defined and met. Drive smooth execution of business events and flex service models to support those goals
Establish and maintain strong, strategic partnerships with vendors and service suppliers
ITIL & PMP certification is preferred
Exposure to Lean / Six Sigma preferred
10 years of demonstrated experience in a large organization in a leadership position in IT segment with focus on IT solutions or support
Strong technical skills in the area of leading ERP and other application systems
Results focused with strong leadership skills
Should have strong hands-on technical background in the areas of IT service Management
Sound knowledge and experience on Service Level Agreement development & management
Should have the ability to gather data, compile information, and prepare reports
Should have the ability to make administrative/procedural decisions and judgments
Must be a champion for pushing IT standards, procedures, policies, and best practices to the infrastructure team

Substations Maintenance Support Engineer Resume Examples & Samples

Total commitment to the safety of the public, APC employees, and to self
Coordinate with the Transmission Maintenance Centers (TMC’s) to improve work practices for improvements in safety, HP and regulatory compliance
Subject Matter Expert for mobile substation procurement, procedures, maintenance and use
Manage switch house roof replacement program of $500k annually
Purchase all Sulfur Hexafluoride (SF6) gas state wide and ensure proper tracking for EPA reporting
Support TMC’s with technical questions about equipment, work practices, and compliance
Monitor TMC compliance with NERC requirements
Prepare maintenance estimates for contracted substation maintenance
Maintain Generation Switchyard Maintenance Agreements
Provide support to the APC Transmission Maintenance Centers on special projects
Develop and maintain strong working relationships with TMCs, Substation Construction, Substation Design, Planning, Project Management, and Operations
Assist with implementation of asset monitoring programs
Assist with emergency action plans, threat plans and storm response
Assist/lead outage restoration to minimize customer impact
Manage contractor work forces
Substation experience preferred
Field experience in Transmission preferred
Experience with TEAMS, STOMP, TransMap, DID preferred
Experience with Maximo is a plus
Familiarity with APC and/or Southern Company Maintenance processes preferred
Experience and knowledge of the Transmission and Distribution system electric operating practices, design practices, construction practices, maintenance practices, substation equipment, and emergency restoration
Excellent organizational and time management skills and the ability to prioritize and handle multiple tasks simultaneously with a high degree of efficiency is a must
Communicate through clear and concise reports, well-organized presentations and one-on-one discussions
Must possess analytical skills and knowledge to manage risk in a strained budget environment to apply Capital dollars in the most efficient manner
Working knowledge of NESC rules and their application
Proficient in the use of MS Word, Excel and PowerPoint

Test Measurement & Diagnostic Equipment Maintenance Support Specialist Resume Examples & Samples

Calibration and repair of precision-measuring instruments
Use of blueprints and schematics
Interest in mathematics, science, electronics and shop mechanics
Ability to solve mechanical problems and work with tools
Interest in machines and how they work

Maintenance Support Engineer Resume Examples & Samples

Provide Electrical and Mechanical technical support as required to achieve unit’s BPD
Develop, implement, maintain and improve equipment maintenance, repair and engineering projects/strategies to achieve the unit’s BPD plan (PMP, PM, FMEA & PFMEA, R&M, etc)
Assist in training team members in tasks and repairs as necessary
Support problem solving and troubleshooting activity (RED X, 5 Phase)
Follow up of major breakdowns for timely repair and future prevention
Analyze ADC and operational performance and support team improvement actions
Link to Central ME engineers and CCRW
Support suggestion/BuGM evaluation & implementation planning
Development & execution of Preventive Maintenance systems
Motivate and improve production-maintenance-engineering relationships and interface
Develop and maintain spare part selection, stock levels and system
Manage contractor and supplier support
Technical training and team member capability development
Insure Safety Standards and Procedures as well as OSHA & ANSI stamping requirements are implemented and maintained
Maintains strong network and contact with other GM press shops and ME HQ (Die and Press, MAAC & Execution) for best practice, lessons learned and support sharing
Keeps abreast of current product, procedure and technical developments and trends in areas of manufacturing expertise (stamping)
Covers Technical and Production Group Leader vacations as required
Extensive travel will be required during establishment of facility/equipment
Will be required to work all 3 shifts in addition to supporting project activity as required
Extensive technical stamping experience. Strong knowledge and understanding of electrical and mechanical press systems including: Electricity and Electronics, Controls and Instrumentation, Programmable Logic Control (PLC), Electrical Servo and Drives, Robotics, Mechanical Drives and Power Transmission Systems, Fluid Power and Pneumatics
Working knowledge of process equipment operations, sequence, error proofing and diagnostic capabilities required. General knowledge of Preventative Maintenance and Predictive Maintenance principles, blueprint reading/schematics, machining and welding
Ability to grasp complex systems easily
Detailed planner achieving objectives through active listening and customer focus
Ability to multitask in a highly flexible environment
Familiarity with stamping press and automation mechanics and controls as well as tool & die activity
Very high level of interpersonal skills to work effectively with others, motivate employees and elicit work output
Knowledge of quality control procedures, manufacturing processes and management systems as they relate to production operations
Highly developed oral and written communications skills
Extensive knowledge of computer software including ACAD & UG

Electronic Maintenance Support CNC & PLC Systems nd Shift Resume Examples & Samples

Responsible for the maintenance and repair of all equipment and computer numerical control systems including axis/spindle drive systems
Performs tests and repair of CNC and PLC systems
Repairs and calibrates instrumentation/ process controls in compliance with API and ISO quality specifications and/or safety systems requirements
May be responsible for training other team members and facilitating team activities and any special projects as needed
4+ years of maintenance experience
Knowledge of CNC/NC machines
Knowledge of manufacturing processes
Experience troubleshooting and repairing electronic systems
Expertise with troubleshooting electronic/electrical needs for manufacturing equipment
Procedural oriented
Good communication and interpersonal skills
Knowledge of principles, concepts, theories and practices of specialized field
Safety conscious
This role will be working a 2nd Shift – Monday through Friday 2pm to 10pm
Ability to weekends if needed
Must be able to work with minimal supervision and be self starter in work requirements
Successful candidate will be authorized to work in the US without sponsorship
Associates or Bachelor’s degree preferred in Electrical/Electronics
Previous supervisory experience a plus
Previous experience troubleshoots hydraulic systems is preferred
Experience diagnosing mechanical issues is preferred

Maintenance Support Coordinator Resume Examples & Samples

Oversees the job responsibilities of the Sr Maintenance Support Coordinator in their absence
Acts as a liaison between retail stores and maintenance field staff/service vendors on facility-related service and maintenance issues. Processes phone, email and computer-entered requests for service in a timely manner to ensure that stores are safe, compliant and fully operational to serve customers
Processes and follows up on 22,000(+) work orders annually
Assists as needed with additional 154,000(+) work orders received annually
Maintains 98% ratio of suspense to open work orders
Processes requests for service at corporate facilities to keep the facilities safe, compliant and in working order
Based on an assessment of the situation, determines whether a service technician/contractor is required, and dispatches the appropriate service technician/contractor as needed
Ensures work orders are keyed properly and flagged for accounting procedures including such things as account numbers, location numbers and whether or not to capitalize expenses. This will improve business efficiency and help in maintaining expenses at or under budget
Works closely with government officials to avoid fines and penalties that would have a negative impact on our company
Ensures safety procedures and standard operating procedures are followed. Complies with all Auditing Procedure reports identified in the Facilities Services Overview of Systems Procedures
Effectively communicates the sequence of activities that will resolve the issue and provide status updates as appropriate
Maintains technical expertise in several trade/equipment categories (e.g., electrical, refrigeration, balers, ovens, etc.)
Investigates refrigeration alarms on the Building Automation System and addresses as needed
Informs maintenance supervisors of any changes needed as a result of vendor changes
Ensures vendors and contractors are properly insured and SOX procedures for all new vendors are implemented
Constantly reviews the department’s tracking systems to identify, prioritize and troubleshoot cost effective ways to address service needs and achieve repair expense budgets
Coordinates the efforts of Design Services, Purchasing, and service vendors with concerns of retail to ensure timely, safe and effective preventative maintenance and repairs
Maintains payroll for in-house maintenance staff (appx $126,000.00 for 130 maintenance technicians - weekly)
Updates and maintains the maintenance software system with the appropriate supervisor, technician and vendor by repair for each operating and closed location (5,500 outside vendors & 150 in-house field maintenance staff)
Maintains the warranty records through the equipment file saved on the maintenance software system
Manages all workflow invoices related to special projects, specific work orders and potential work orders for bill backs
Manages special projects through Purchasing and Operations
Fills in for all areas of the department as needed
General PC skills
Typing (CRT) is a MUST
2-4 years general office experience
Must be able to work in a fast pace environment
Customer service or call center experience
Proficient in Excel and Word applications
General accounting knowledge
Excellent problem solving/decision making skills
Must be able to prioritize and effectively handle multiple tasks and projects to meet deadlines
Must be able to interact with associates and management at all levels of the company
Maintenance dispatch experience
General payroll experience
General maintenance experience
2 year technical or vocational education
Requires highly developed organizational and analytical skills with ability to manage multiple tasks simultaneously with excellent follow-up and attention to detail
Solid working knowledge of interior maintenance issues, repairs, contract bidding and negotiations relative to areas of responsibility
Knowledge of financial impact of activities on company and ability to communicate same
Proficient in Microsoft (word, excel, power point and MS mail)
Versatile and able to learn new processes and technical subject matter
Must be able to work independently in a team environment and adapt to changing priorities
Must be able to prioritize daily work related functions, projects, and repair needs for their categories, while maintaining effective communication to all teams involved

Director, Technical Maintenance Support Resume Examples & Samples

CMMS Management:Directly oversees day-to-day operation and effective functioning of the CMMS System in direct support of Safety and Compliance with Universal and Industry Standards. Monitor systems to provide necessary changes to the system to promote safety, reliability, and quality for the guests and Team Members
Computer/Technical: Ability to efficiently use Microsoft Office Tools as well as specific CMMS and MRO applications
Knowledge: Knowledge of administration and management methods; familiarity with theme park regulatory requirements and strategies
Business Understanding: Management of standard policies and procedures within a major function and may interface with work processes in other divisions
Communication & Collaboration: Ability to effectively navigate a high degree of personal interaction with internal colleagues, department executive leaders, project development teams, industry organizations and design consultants
10 + years’ experience in Industrial Engineering with a minimum 5 years’ of that experience serving as a Manager and/or Senior Leader
Experience shall include design and implementation of effective work flow processes for CMMS including MRO operations (purchasing and inventory control)
Ability to speak Mandarin is preferred

Manager, Credit Card Maintenance Support Resume Examples & Samples

Effectively manage all maintenance support related system interfaces to provide seamless support to customers, branches and operating units for credit card functions. This includes implementing technical parameter changes in the First Data Credit Card Platform systems as well as providing recommendations for technical parameter changes within Visa/MasterCard, Distributed Data Systems, ScotiaGlobe and other Bank related systems/applications. This accountability requires knowledge, in-depth research, extensive planning and careful execution to mitigate operational risks. For example validating and approving changes to credit card & Scotialine pricing/fees, monetary and reward points credited to cardholder accounts etc
Effectively manage credit card maintenance support items for customer accounts, First Data card platform parameter configuration or various system interfaces to ensure maintenance support responsibilities are discharged in a manner, which promotes professional service consistent with Scotia Service Standards and Procedures. Quickly analyse and determine the most critical items that need to be considered for effective decision making, synthesize complex problems and connect, what may appear to be unrelated issues or trends to resolve obstacles. Make judgement calls and take action inclusive of making appropriate resources available to effect timely restore of service levels. Ensure investigations commence immediately and fixes are developed, thoroughly tested and implemented within the shortest time frame possible
Effectively manage designated credit card maintenance issues through all end to end stages by developing maintenance supporting issue proposals, determining scope and stakeholder resource requirements and timelines for assigned tasks
Effectively manage preparation of System Service Requests (SSR) or First Data Card Platform maintenance enhancements/deliverables, by documenting requirements, managing resources, establishing priorities and ensuring commitments are met in line with agreed to schedules. Work closely and effectively with International Banking Systems or vendors, appropriate user groups and development staff, to secure consensus and co-operation in a timely manner. Liaise with appropriate country and product groups to identify policy, legislative and strategic changes which may affect system and operational changes
Effectively manage Credit Card maintenance resources to ensure assigned workloads and procedural documentation are completed in line with agreed to schedules and maximum productivity is achieved. Lead the requirements strategy and documentation of approved maintenance releases to ensure high quality products are delivered on time to meet or exceed customer satisfaction. Lead the implementation of critical maintenance applications ensuring user needs are fully understood, met or exceeded through system functionality, integrity and operating documentation. Anticipate how new changes may impact the Branch & Operating Units environment and link tasks across functions to minimize down time
Strong communication and interpersonal skills are necessary. The various functions of the position also require a high degree of analytical and problem solving skills

Application Maintenance & Support Analyst Resume Examples & Samples

The platform analyst will work closely with the Filenet platform specialist working on Technical tasks that include working on production bug fixes, production support, reading/analyzing server logs, creating Unix/Shell scripts, spinning of Cloud servers to name a few
Works in close partnership with business stakeholders and technology teams to provide critical services to the shared services groups
Participate in establishing and delivering system administration processes to manage and maintain all database, code & configurations
Participate in the creation, delivery and maintenance of required documentation and deliverables for a shared services platform
“Protect" the environments, platforms and infrastructure from all security, cyber and coding threats
5+ years of hands on experience with Java
Expertise on AIX , Linux, J2EE
Expertise on scripting languages such as Java Script/Python/Shell Script/PL SQL
Exposure to Databases such as Oracle
Expert knowledge of software development life cycle and project management life cycles
Ability to understand complex information, summarize and present in a clear, concise fashion to all levels of technology and business contacts
Proven ability in developing good relationships with business partners; ability to interact appropriately and effectively with all levels within the organization
Demonstrated ability to work effectively individually, with minimal supervision, with teams and remain flexible with shifting priorities
Excellent analytical, facilitation, influencing, negotiation, problem-resolution skills and consensus building skills
Hands on working experience on Filenet would be a bonus
Prior ECM Platform Management experience would be a bonus
Prior Production support experience would be a bonus
Knowledge of DEVOPS and ITIL would be an asset
FileNet

Application Maintenance & Support Analyst Resume Examples & Samples

The Kofax platform analyst will work closely with the Kofax platform specialist working on Technical tasks that include working on production bug fixes, production support, reading/analyzing server logs, creating Unix/Shell scripts, spinning of Cloud servers to name a few
Work closely with vendors to align with their roadmaps to maintain N-1 or 2 platform currency and N-2 patch management currency based on platform need
5+ years of hands on experience with .NET Technologies
Expertise on scripting languages such as Java Script/Python/Shell Script/PL SQL & querying languages like SQL
Strong customer service orientation and a professional approach; well-developed negotiation and influencing skills with the ability to manage conflicting points of view; Proven ability in developing good relationships with business partners; ability to interact appropriately and effectively with all levels within the organization
At ease with senior management and able to facilitate meetings in a professional and efficient manner
Hands on working experience on Kofax would be a bonus
Prior Production Support experience would be a bonus
.NET
Kofax

Maintenance Support Manager Resume Examples & Samples

Varied experience in front line operational roles within the oil and gas industry
Experience with industry standard Computerised Maintenance Management Programs (CMMS) and reliability improvement programs
Strong communication skills, articulate and able to develop philosophies, procedures, practices and strategies from first principles
Good coaching skills and a willingness to train and develop less experienced team members
Excellent interpersonal skills with the ability to work in a multinational team contributing leadership to a diverse group of staff and contractor personnel
Team player with a clear track record of responsibility for execution and delivery of complex problems in a team context
Knowledge of safety management systems
Familiar with all aspects of intrusive and non-intrusive maintenance techniques and time based / risk based, predictive maintenance regimes
Persistence, tact and diplomacy
Ability to take a balanced view in resolving issues
Previous experience with JV environment would be an advantage

Operations Maintenance Support Manager Resume Examples & Samples

Extensive knowledge in production and manufacturing processes
Experience in lean manufacturing techniques
Experience in maintenance regimes and best practice
Sound understanding of overall equipment effectiveness
Knowledge in operational and Statistical process control
Knowledge of Industry 4.0

Maintenance Support Technician Resume Examples & Samples

Keeps track of inventory parts on hand for all repairs and/or replacements. Requests parts to be ordered on as needed basis
Maintains, tracks, and be responsible for tools and equipment for the purpose of ensuring the availability and they are in safe operating condition
Assist with the authorized moving of office furniture, equipment, and other property
Performs inspections and identifies possible safety hazards in or on buildings using correct procedures to correct these hazards
Performs routine inspections of fire safety equipment such as extinguishers, safety lights, and detectors
Positions require incumbent to have complete understanding and working knowledge of all safety procedures and regulations
Adheres to safety awareness policies in the workplace, views safety videos when presented, and attends required safety meetings. Practices lessons learned on a daily basis to avoid accidents
Maintains clean, safe, and orderly work sites and individual working spaces
Record and update completed work orders and other information on daily activity report and site maintenance log books as required
Responsible for the care, maintenance, and inventory of all supplies and equipment owned by the Division of Blind Services

Maintenance Support Technician Resume Examples & Samples

Knowledge of the procedures and methods used in building, mechanical or fire equipment maintenance and/or operation, or in treating diseased or damaged trees
Skill in using appropriate hand and power tools
One year of experience in the maintenance and repair of buildings, plumbing or electrical or mechanical equipment; or vocational/technical training in mechanical repair or one of the building trades can substitute at the rate of 720 classroom hours
Physical Characteristics: This position requires prolonged periods of time walking, standing, bending, lifting and the use of all types of ladders and occasional use of personnel lift
Valid Class E driver’s license

Maintenance Support Technician Resume Examples & Samples

Ensure preventative maintenance lubes and inspections are complete
Ensure all lights are in working order/change light bulbs
Help repair leaks (air, feed, water, dust, etc.) throughout the plant
Ensure leg pits are clean and accessible
Assist in managing bin hangs and bridges
Assist B grade maintenance technicians as necessary
Previous experience in an industrial plant is a plus
Must be able to read/comprehend English
Demonstrated ability to multitask in fast-paced environment

Application Maintenance & Support Resume Examples & Samples

The Web Services platform specialist will act as a Technical Consultant, making Technical decisions on Change Management, Gating & Technical tasks that include spinning of Cloud servers
Participate in the establishment and delivery of an ECM Platform Support Services function that institute ITIL & DevOps principles to build a market leading application support & operational capability that meets all operational service level requirements (Availability, MTTR, etc)
Work closely with vendors to align with their roadmaps to maintain N-1 or 2 platform currency and N-2 patch management currency based on platform needs
Participate in establishing and delivery the Platform Support Services functional capability by creating a repeatable delivery process, establishing and managing re-usable services and ensuring "flawless" operations of services
Participate in the BCM, DR, Back Up and Recovery Exercises for the platforms
Hands on working experience on Web Services (REST), JavaScript is a must
8+ years of hands on experience with Java, J2EE
Prior ECM Platform Management experience
Expertise on scripting languages such as Java Script
Expertise on Node.js
Exposure to Databases such as Oracle, DB2
Experience in knowledge management
Highly proficient in Word, Excel, PowerPoint and MS Project
Strong customer service orientation and a professional approach; well-developed negotiation and influencing skills with the ability to manage conflicting points of view
A self-starter, able to prioritize tasks in mid-flight or start net new immediately
Cloud blue print development experience would be an asset
Content Management
Java
Node.Js

Bid Maintenance Support Engineer Resume Examples & Samples

Preferably previous experience in preparation of successful bids and/or tenders for complex rolling stock projects
Ability to plan and deliver complex outputs against challenging deadlines in both business development and project delivery environments
Proven ability to develop and implement fleet support policies and processes
Demonstrable expertise in maintenance best practice with practical experience gained working on complex railway rolling stock projects
Financially competent and numerically literate. Able to compile, explain and justify cost models in tight timescales
Experience in rolling stock fleet introduction
Sound working knowledge of the application of Maintenance Management Systems, SAP or similar in a maintenance environment
First class teamwork and ability to maximise results in a multicultural environment covering the UK, Europe Japan and other nationalities
Excellent team interworking skills, able to work within a team to meet evolving business requirements
Good working knowledge of standard MS software packages
A strong H&S ethos and a general understanding of H&S principles and constraints within the rolling stock environment

CE VI Maintenance Support Engineer Resume Examples & Samples

Ten years of experience in the practice of civil engineering of which at least six years should be in the specific area of highway engineering, four years of which should include the planning and supervision of highway engineering projects
Comprehensive knowledge of the principles and practices of civil engineering with specialized knowledge of transportation engineering
Ability to develop and maintain cooperative relationships with departmental staff
8:00 a.m. – 4:30 p.m. / Monday – Friday

Maintenance Support Renewals Coordinator Resume Examples & Samples

Interface for Service, Sales, Pre-Sales, Shared Service Center, Consultants
Coordinate Global Service Resources according to business requirements
Support Customer-facing Service Managers by responsibility for all service offers including proper calculations, engaging partners and timely and accurate communication with customer/partner
Administration of Employee Skills
Creation of Service Maintenance Offers
Creation of Service Technicians Offers
Processing of incoming Orders
Creation of Invoices
Monitoring of open offers
Minimum 3 years related job experience
General IT knowledge
Tool affinity
Organisationally very strong
Fluent written and spoken German
Very good knowledge of written and spoken English
Very precise and detail-oriented
Good knowledge in excel and word
Control-oriented
Lots of initiative – “independent” worker

Operations & Maintenance Support Engineer Resume Examples & Samples

Requires 9 years of relevant experience and Bachelor’s degree in systems, mechanical, or electrical engineering or a related field. 4 additional years of experience may be substituted in lieu of degree
Minimum 10 years of experience in requirements development and documentation
Minimum of 10 years of experience engineering activities associated with large-scale networks
Experience in engineering electromechanical systems
Experience in engineering power distribution systems
Experience in operational / system testing and evaluation (planning and execution)
Ability to manage diverse workloads and effectively prioritize multiple competing demands on the individual’s time
Proven experience in producing program documentation with demonstrated application of project management principles
Self-starter with initiative and ability to work independently and in the team environment
Strong interpersonal skills and ability to communicate processes and procedures
Experience with MS Project and Visio
Proficiency with MS Office suite needed to perform day-to-day functions
Experience in using industry standard requirements tracking software tools