Lead-training Resume Samples

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S Skiles

Spencer

Skiles

2725 Obie Track

Philadelphia

+1 (555) 379 0192

2725 Obie Track

Philadelphia

Phone

p +1 (555) 379 0192

Experience Experience

Detroit, MI

Lead-training

Detroit, MI

Schaefer, Hoeger and Boyer

Detroit, MI

Lead-training

Managing retention during training
Maintaining Data as per training Processes
No leave in the pipeline for the next 60 days
Responsible for defined training conversion
Set the path to success: Participate and lead the ongoing development of each team
Influence the lives of others: Develop, train, and manage program trainers; Mentor, coach and monitor the performance of Trainers; Develop non-classroom communication and training materials; Coordinate New Hire, Progression & Enhancement Training activity
Production hours to be given weekly in the absence of NH training

Philadelphia, PA

Lead An-training

Philadelphia, PA

Hettinger Group

Philadelphia, PA

Lead An-training

To define, standardize and monitor training parameters and thereafter make recommendations for ongoing improvements
Work as a Single point of contact for all non ops departments and identify, evaluate & coordinate operational, Admin, IT and HR issues
Ensure feedback for the process/Continuous Process improvement
Quality and Process improvement Initiatives
Work closely with Ops and Quality team design action plans to plug areas of opportunity
Enabling Performance & Growth
To ensure continuous improvement in the training metrics of the process

present

Boston, MA

Training Specialist Lead

Boston, MA

Bogisich-Wiegand

present

Boston, MA

Training Specialist Lead

present

Analyze, evaluate and initiate improvements in program services
Develop and implement program evaluation tools
Provide Supervision for the development and modification of instructional materials
Assign and evaluate the work of Cadence Credentialed Trainers
Analyze, design, develop, implement and evaluate educational material for new and existing Cadence classes
Identify and measure key performance indicators (KPIs), Critical Success Factors (CSFs) and will develop and track metrics to assess the effectiveness and efficacy of the designed training programs
Train and credential additional Cadence trainers to assist with end-user training

Education Education

Bachelor’s Degree in Instructional Design

University of Virginia

Bachelor’s Degree in Instructional Design

Skills Skills

Good in communication and Analytical skills
Good Presentation and content delivery skills
Good inter personal skills
Good Knowledge of basic company policies
Set the path to success: Participate and lead the ongoing development of each team
Empower the workforce: Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge
Define Sutherland’s reputation: Drive the partnerships of our clients - both internal and external - to ensure consistent and effective development of all levels of leadership and coaching
Impact the bottom line: Focus on consistency and quality of all coaching interactions, developing individual and collective development plans and ensuring ongoing accountability of key influencers and stakeholders
Keep management updated: Relay important information in the form of timely and accurate reports
Set the path to success: Provide language expertise, guidance, and coaching on customer service delivery; Provide Coaching & Feedback and supervision during OJT/Nesting/TQ/Evolution

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Cmhp Training IPT Lead Resume Examples & Samples

Responsible for large scale projects or multiple tasks within functional discipline
Makes significant contribution to their team by applying their knowledge of the discipline
Interfacing with all aspects of program management team and customer representatives to ensure effective communications as well as development and delivery of training deliverables within schedule and budget objectives
Works with requisite guidance on projects with short-term focus
Possesses a mastery training and business process fundamentals of the discipline and role
Ensure all training related development groups and/or suppliers are well coordinated throughout the development process
Work with training related development and suppliers to develop and maintain project plans for every training element/requirement in a release
Identify and manage training related risks through all phases of the release
Monitor progress and ensure training product schedules are met
Work with individual engineering and supportability group managers to ensure optimum resource allocation
Keep the team motivated and focused throughout the program
Ensure that the release meets our stringent quality goals
Work with marketing to define scope of release and projects
Conduct executive review meetings
Conduct supplier review meetings
Conduct training deliverable design reviews with supplier and customer personnel
Produce draft contract correspondence
Manage lessons learned to ensure continuous improvement
Lead training integrated product team to meet contractual requirements, including delivery schedules, cost parameters, technical specifications, and overall project objectives
Lead preparation and maintenance of UPI, OE, and platform metrics
Be a recognized leader in managing risk and establishing associated contingencies
Assist with the development and support negotiations of new contracts and any amendments to current agreements
Manage training related export agreements and license issues, trust agreements for foreign customers
Legal

Combat Rescue Helicopter Training Device Lead Resume Examples & Samples

Manage several suppliers on the design, develop, delivery and validation of customer training devices
Establish and maintain training deliverable configuration status accounting data base as well as monitoring data input, track configuration of engineering documentation, and amend configuration baseline documentation as required to remain in configuration
Maintain engineering Bill of Materials
Ensure configuration identification by reviewing design release drawings and documents
Manages and coordinates engineering data releases and revisions with internal and external suppliers and customers
Participate in creating processes and continuous process improvement
Responsible for the communication and flow of design releases and implementation
Analyst
Environment, Health & Safety

Lead Business Analyst Change & Training Resume Examples & Samples

Represent BTA ACT on project Ascend, delivering best practices on Adoption, Change Management, and Training to the Project Leadership
Understand all adult learning training methodologies and when they are best utilized including ILT, WBT (synchronous and asynchronous) mobile delivery, QRGs, gamification etc
Become system and process expert in all aspects of SAP and expand that knowledge as usage of the platform grows
Build, scale and motivate a team of training resources
Deliver training in-person and virtually to a global audience
Interview Key Project Stakeholders and Project Management to determine Adoption metrics and measurements, Training timeline and deliverables, and to plan the Change Management timeline and deliverables, including approval mechanisms
Maintain Project Plan for ACT Team deliverables on project, updating Project Team and management as appropriate
Develop, create, and maintain training documents - including Cheat Sheets, presentations, and training scripts – interviewing appropriate project members to determine process inputs for training materials in English. Participate in CRP and UATs to better understand deployment deliverables and create training materials. Provide UAT Training as a testing ground for end user training. Deliver End User training, managing all Training logistics, including facilities scheduling, requesting and tracking Super User / Project Team participation, execution, and follow up surveys in English
Work with appropriate development teams on Adoption metrics creation and determine documentation process, roles and responsibilities within project team on metric delivery, and delivery communication methods for pre and post launch
Develop and create timelines and written Communications to project stakeholders, end users, and other project participants in English
Effectively own Super User and End User engagement and communication strategies promoting collaboration, ensuring input received is delivered to appropriate teams
Provide advanced, on-going, new hire, and ad hoc training as requested on supported applications. Maintain and update all documentation – such as cheat sheets, training scripts, and training presentations in English
Work to constantly improve offerings of Adoption, Change Management, and Training teams, reaching out to End Users to provide bridge to BTA
Build strong relationships with business and IT counterparts to drive user adoption and deliver effective business solutions

Human Trafficking Field Liaison & Training & Technical Assistance Lead Resume Examples & Samples

Recruiting, engaging, and facilitating meetings of technical working group members
Recruiting, hiring, and supervising field based training consultants
Working with technical team members to develop a training protocol for field based training consultants and developing 508 compliant training materials
Training field based training consultants, using in person and virtual formats
Developing marketing and recruitment materials
Recruiting trafficking organizations to participate in the data collection project
Overseeing training for trafficking organizations on data entry and reporting
Responding to training and technical assistance needs of trafficking organizations
Effectively interacting and providing responsive information to representatives from the U.S. Department of Human Services and other Federal bureaus and offices, state government offices, as well as trafficking organizations and survivors
Supporting data analysis and report writing, including helping identify the victim related data requirements
At least 5 years of professional work experience
1-2 years previous work experience, preferably related to human trafficking and/or in a TTA capacity
Experience working with other vulnerable populations
Ability to create and manage timelines and tasks in a fast paced environment, and collaborate with other teams to complete project deliverables
Ability to perform effectively in a client-service oriented environment and familiarity with government structure and government agencies
Proficiency with MS Office and Adobe Connect
Experince working with HT survivors
Experience in development of training materials and coordination and provision of training and technical assistance
Ability to communicate well, both orally and in writing
Strong writing and proofreading skills with careful attention to detail
Excellent verbal and interpersonal skills
Ability to work with various levels of internal staff, as well as clients, grantees, and vendors required

Assistant VP & Lead-training Resume Examples & Samples

Lead a team comprising of National Training Manager, Zonal Training Managers and Trainers to facilitate and execute training programs across India
Work closely with Sales Functional Heads, Channel Heads and National Sales Manager across channels to identify training needs and trends within business
Conceptualize and develop learning and development initiatives for improving productivity, building capability and quality enhancement for the Sales FTE’s. Preparation and development of metrics. Create and deploy a mechanism to gather feedback and measuring the performance impact of the learning solution. Develop and deploy a strong model to measure and improve training needs
Designing Classroom training, one-to-one sessions, action learning and e-learning
Design tests and other certifying mechanisms to periodically monitor and upgrade the skill and knowledge levels of the Sales FTE’s and NFTE’s
Set up the culture of “Train the Trainer” to have a multiplier effect and speedier implementation of the training programs
Work closely with Human Resource Department to identify training needs of the Sales FTE’s and design advanced training modules for the sales FTE’s
Will own and be responsible for executing key training/learning projects already identified by the business as a pilot with his/her team
Minimum 8-10 years of work experience in Sales & Training with exposure to handling large teams at Zonal / National level comprising of full time employees and outsourced agencies. Experience in Sales management will be desirable
Knowledge of Credit Card & Financial services products (insurance, mutual funds etc.)
Good understanding of key and relevant business metrics and dynamics of credit card sales
Ability to motivate, impart learning and work with all levels in the organization
Proven ability to increase productivity & continuously improve methods, approaches and departmental contribution while being cost sensitive. Committed to continuous learning
MBA from recognized & reputed business school/institution
Willing and able to travel extensively within India
Eye for detail and task oriented
Solution-centric and the ability to think out of the box
Aptitude to respond to challenging and ambiguous environment

Training & Compliance Lead Nordics Resume Examples & Samples

Responsible for the successful roll-out of International Learning and Development requirements and initiatives within the LOC
Work with International Learning and Development to identify and deliver appropriate and necessary training
Identify training needs within the LOC to increase/develop Sales Force knowledge and skills, co-ordinate and measure the effectiveness of training delivery, and share the results with International Learning and Development
Develop roll-out and implementation plans of final approved training material for the LOC
Identify qualified trainers within the LOC to deliver training, as appropriate
Work with others to localize and implement Shire’s compliance policies and procedures
Conduct or arrange for local compliance training
Answer questions about Shire’s compliance program, policies and procedures
Help monitor key compliance activities
Provide feedback and suggestions to GCRM (Global Compliance and Risk Management)
Monitors and maintains compliance with International Learning and Development requirements through (1) coordinating with International Learning and Development on requirements, timelines and standards (2) managing logistics for rolling-out and implementing training modules/requirements and (3) tracking and monitoring effectiveness of LOC training
Utilize appropriate systems for measuring the delivery and effectiveness of training, and incorporate key learnings into future events and training
Utilize learning principles and leverage the latest technology to provide training
Manage Training content updates (localization of content and final approval) for LOC projects to ensure they are approved within the agreed-upon schedule. Share final materials with International Learning and Development

Lead Security Training & Integration Analyst Resume Examples & Samples

Exhibit an understanding of the training development process
Provide TSA subject matter input to our team of instructional designers
Provide input into the design of instructional approaches and/or strategies
Helps to update course documentation on a regular basis to ensure timeliness and relevance
Review and provide feedback on training materials
Support research; development; operations; and process improvement
Apply unique skills; knowledge; insight and capability to solve complex problems
Take direction from Project Managers as required
Maintain high levels of self-motivation; demonstrating reliability in a consistent level of job performance; and working within established project budgets and schedules
May provide work leadership for lower level employees; including evaluating the content of their training presentations and programs
Exhibit versatile interpersonal and communication skills that enable successful internal and external interaction in a variety of modes including face-to-face meetings; phone calls; phone conferences; virtual meetings; and written communication
Participate in special projects as required
Expertise in Checkpoint Screening Training including all associated policies and procedures
Expertise in Checked Baggage Screening Training including all associated policies and procedures
Expertise in Technology/Equipment and Technology/Equipment Training including all associated policies; procedures; and OEM Training
Collaborative and Tactical Communications; Critical Thinking Skills; Conflict Resolution; Leadership; Teambuilding and Command Presence

Dcgs-a Dcgs-a Training Coordination Lead for Test Agencies Resume Examples & Samples

Experience in the development, planning, execution, and management of complex All Source DCGS-A training events occurring simultaneously at diverse locations worldwide
Fulfill the role of DCGS-A Training Coordination Lead for Test Agencies
Lead a team of training staff at Field Office Fort Hood
Maintain and modify training packages and programs of instruction (POI) for updated systems or special exercises
Have expert knowledge of training procedures employed by the Army and FOFH

Training Specialist Lead Resume Examples & Samples

Design and deliver standard training courses designed to further the knowledge of F-35 users in the various tools used to achieve mission objectives
Identify and measure key performance indicators (KPIs), Critical Success Factors (CSFs) and will develop and track metrics to assess the effectiveness and efficacy of the designed training programs
Conduct training classes for custom software applications, and for specialized technical software used for the design of the F-35 aircraft
Oversee the design, build, and delivery of computer or web-based training programs for F-35 users
Develop surveys or other means to track user satisfaction with the training material presented
Design and delivery of standard training material necessary to advance user’s knowledge of F-35 software tools
Prioritize and oversee activities of Training Specialists
Design and delivery of training in-person training classes
Collaborate with Government personnel to understand upcoming training needs not currently covered
Ensure training material (manuals, presentations, etc.) are accurate and up-to-date
Identifying KPIs and CSFs for F-35 training requirements
Evaluating effectiveness and efficacy of training materials by conducting periodic user surveys
Other duties and responsibilities as may be required
Experience in producing class and computer and web-based training materials
Experience with Microsoft Office suite of tools, including SharePoint, Project, Visio, and Access

Mobile Training Team Task Lead Resume Examples & Samples

Mobile training team leadership and managing training delivery
Coordinating directly with government POCs for requirements and approvals of course curriculum and product deliverables
Overseeing and coordinating mobile training team logistics and scheduling
Administrative and program support tasks as required
Training analysis, design, development, integration, documentation, implementation, and post-training evaluation
DoD 8570.01 IAT Level II certification, one of the following: GSEC, Security+ CE, SSCP, or CCNA-Security
3+ years of experience in networks, systems, and devices within USSOCOM’s SIE
5+ years of experience in a training leadership role developing and delivering training
Demonstrated implementation of instructional design methodologies and adult learning theory in developing course and related materials
High levels of proficiency in Microsoft Office products (Word, Excel, and PowerPoint) needed to produce effective presentations and reference materials
Experience in creating training resources, including Word documents, PowerPoint presentations, quick guides, checklists, computer-based training, etc
Experience in classroom training
Ability to adapt to new and changing technologies and concepts
Strong problem-solving, multitasking, time management and organizational skills

Patriot Training & Technical Publications Lead Resume Examples & Samples

6 + (Six) years’ experience leading large projects, building strong cross-functional organizational effectiveness, and managing geographically dispersed organizations
Experience in a leadership capacity
Prior technical leadership experience and leading other team members during problem resolution
Experience with presentations and data analysis skills
Project budgetary management experience
R6s Specialist (or other similar certification)
Currently hold or have the ability to obtain a SECRET security clearance
Prior Experience developing Statement of Works
Knowledge of Raytheon IPDS Gates
Extensive experience in plans, operations, intelligence, and training operations
Demonstrated ability to exercise cultural sensitivity
Existing Secret Security Clearance
Experience rolling out training in a variety of forms (online and face-to-face) and to a large audience
Expertise in managing academic feedback, evaluation and enforcement of course goals/standards
Knowledge of export control regulations (ITAR/EAR)

Training System IV&V Lead Resume Examples & Samples

Previous experience performing as a Systems Engineer on major/complex development airborne/ground ISR/MPA contracts
A proactive team-builder who can motivate and lead by example
Technical knowledge of existing ISRS product line
Technical Background/Knowledge: Background in ISR/MPA mission sensor suites including Radar, EO/IR, Data Link, COMINT, ELINT, Tactical Radios, Mission System Software integration, and integration of all systems onto an airborne platform
Experience supporting integration & test efforts on large execution programs
Experienced in FAA Certification of missionized platforms including work with FSDO/MIDO, and ACO
Highly skilled in anticipating problems and planning to mitigate them
Excellent executive-level written and verbal communication skills
Ability to present analytic results to executives in clear language about the implications of the results to the organization
A demonstrated understanding of business and strategy
Able to develop, manage and work within agreed budgets
Deep understanding of the Systems Engineering lifecycles and demonstrable application of relevant methodologies and toolsets
Requires Active Secret Clearance or the ability to obtain
Experience with SMA capture pursuits
Able to get a TS clearance if deemed required

Integrated Project Lead Training Coordination Resume Examples & Samples

Serve as the primary training coordinator with the Saudi customer and end user
Work with and across project to ensure successful program execution, including technical quality of the product, and on schedule/on budget performance
Support/Mentor the customer IPT leads and ensure consistency in cross project execution and critical hand-offs
Work directly with the Program Manager (PM) and external customer to understand expectations, address technical and programmatic issues, and make recommendations related to program performance
Provide technical coordination and integration (schedule, handoffs) across adjacent concurrent programs via liaison within the project and with Raytheon support
Support as required Customer Reviews and meetings, informal and formal
Support Monthly Program Performance Reviews (PPRs) with Project PM
At least 10 years’ experience leading training large programs, building strong cross-functional organizational effectiveness, and managing geographically dispersed organizations
US Military officer, O-3 or higher or Senior Non-Commissioned Officer E7 or higher with an operational background at Battalion level or higher
Instructor at a TRADOC institutional training experience or Federal law enforcement officer experienced in training law enforcement officers at one of the federal training institutions (FBI Academy or FLETC) providing instruction in a university setting within the law enforcement domain
Must qualify for a Saudi work visa (Iqama) and qualify for local driving license in Saudi Arabia
Ability to relocate to Saudi Arabia for a minimum of 2 years on an unaccompanied tour
Excellent written and oral communications skills at the executive level
Excellent presentation and data analysis skills
Experience working in a firm fixed price contract environment
Must be certified at a Raytheon PM level 5 or able to obtain within one year of start date
Prior experience working in the middle-east region preferred or other international experience considered
Understanding of Arabic

Team Lead, Training Resume Examples & Samples

· Lead and develop Trainers across BU locations to ensure that the employees are right skilled at all times
· Monitors, evaluates and reports on the training team's productivity and effectiveness
· Coordinates with BU Managers to ensure team goals and objectives are met, identifying strategic and tactical training needs including new hire training, cross-training, up-skilling, monthly re-training, ad hoc trainings, certification programs and compliance training for BU
· Prepares training implementation plans within budgets to meet the BU training objectives
· Create and administer controls across all BU lines to measure and improve quality
· Ensure that staff and company intranet remain up-to-date with training materials
· Apply adult learning principles to help design and develop training that best fits the needs of the audience and content (online, classroom, or blended learning methods)
Bachelor’s degree; excellent oral and written communication skills to develop and deliver content; strong analytical, organizational and interpersonal skills; basic knowledge of training design and delivery; High level of proficiency with Excel, PowerPoint, Word, Access, Visio and Intranet/Internet
Advanced level of proficiency in training design and delivery
Basic to advanced level of proficiency with consulting skills, project management skills, and process improvement skills
Minimum of 4 years’ experience in US mortgage originations operations/production including a minimum of 2 years underwriting experience
Must have the ability to research, write and proof-read training materials

Team Lead, Training Specialist Resume Examples & Samples

Supervising, on-boarding, coaching, and mentoring of Training Specialists
Conducting on-site audits and evaluation of Training Specialists
Resolve scheduling conflicts with PTS Sales Representatives and store owners
Deliver on-site, via webinar, by phone or in classroom training sessions to new and existing PharmaClik Rx and PharmaClik POS users on basic and advanced modules
Conducting on-site training sessions for new customers for approx. 15-20/year
Develop curriculum and deliver seminars for new versions of PharmaClik Rx and PharmaClik POS software, programs and legislative changes to achieve team milestones
Train new and existing Software Developers, Customer Care agents and Retail Operations Managers
Develop and update training curriculum, guides, job aids and other written materials
Analyze Customer Care calls to identify improvements for the Training Specialists and updates required for the training curriculum
Develop and deliver seminars for Retail Banner store tradeshows
Participate on cross-functional teams on the development of pharmacy and in-store programs
Lead and contribute to projects and discussions that touch on all aspects of the department's overall responsibilities
Participate in meetings/conference calls as required
Requires 50% travel to various pharmacy locations across Canada to perform training
Perform other duties as assigned to support McKesson Canada
May lead a working group or project team consisting of technical and support staff
Coach and mentor others on project management issues that are supported by supervisor
Ensure to sustain job performance standards and objectives set through the progress and appraisal guidelines

Training & Capacity Building Lead / Colombia Resume Examples & Samples

Experience in providing small and large group training
Demonstrated flexibility to adapt to changing project dynamics and to use data to drive training priorities
Technical expertise in climate change, renewable energy, policy, economic growth, environment, and working with vulnerable populations are advantages
Exceptional communications, interpersonal, as well as facilitation and coaching/mentoring skills applied within multi-cultural contexts
Familiarity with key institutions and actors responsible for developing and implementing climate change-related policies
Familiarity with the political, economic, social, and cultural context of working in Colombia and Latin America
Leads the execution of program priorities; aligns communication, accountabilities, and resources to ensure that program priorities yield measurable and sustainable results
Builds a logical approach to solving problems based on information from multiple perspectives
Prioritizes and balances the need for client satisfaction, successful execution, cost control and profitability

Lead Training & Manuals Engineer Resume Examples & Samples

Lead development of the manuals and training work within budget and schedule constraints as required for various customers
Coordinate resource assignments for all manuals and training deliverables and review with Customer Services Manager
Prepare technical documentation for operating and maintenance manuals
Develop and deliver training plans, schedules, instruction and examination materials for training of customer operating and maintenance personnel
Perform reviews of RFQ’s for compliance to specification and impact to budgets and schedules
Create technical documents and drawings, e.g. schematics, hardware drawings, BOM’s, test documents, and design documents
Review and approve the release of technical documents
Support the bid and proposal process within the customer care functions
Establish good working relationships with technical teams participating in the project and foster good relationships with external customers
As part of Chorus 2.0 implementation, develop, implement, and deliver either face-to-face or remote customer training sessions according to specification standards and requirements
Provide an excellent level of customer service through direct and indirect customer contact
Strong technical writing skills and excellent verbal/written communication skills
Excellent organizational and communications skills, both verbal and written, and strong interpersonal skills
Detail oriented, highly organized, ability to multitask, and have a logical approach to problem solving
Exercise solid judgment and perform as a team player when executing duties
Must be proficient in MS Suites including Outlook, Word, Visio, Excel, and PowerPoint
Ability and willingness to travel to US customer locations for meetings, training sessions, field support, etc. (10% - 20% depending on project phase)
BS Degree in Electrical or Mechanical Engineering or Technology, or Computer Science required
Five plus years of experience with electrical or mechanical design engineering
Computer Science or Networking experience a plus
Rail transit industry and/or railway signaling experience preferred
Experience in an international and/or complex matrix type business environment is desirable
Experience using AutoCAD a plus

Lead Training Specialist Resume Examples & Samples

Analyses training needs to develop comprehensive quality training programs; including need to or modify and improve existing programs in a timely manner
Develops a training needs assessment procedure and creates a process with appropriate delivery methods and post-training evaluations
Reviews and evaluates training programs and ensures compliance to applicable internal and external standards and regulations globally
Plans, develops and delivers QS and RA trainings and educational forums, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the job training, meetings, conferences and or workshops, such as cGMP, on-boarding, product training etc
Investigates, develops and implements corrections and corrective actions for issues related to training materials or effectiveness
Responsible for the overall design, assessment, evaluation, implementation and effectiveness of the global QS and RA training initiatives; including regular reporting of training metrics and KPIs
Acts as a global consultant for the business and human resources to identify training needs through job description analysis and regular consultation with business managers and the Human Resources department
Designs content and exercises for training employees, including the development and implementation of train the trainer sessions globally
Aligns and partners with Global IS team to optimize global learning technology and is accountable to develop training content, including the development of a training scorecard (such as metrics) and reports to measure training program completion, as well as effectiveness
Responsible to monitor and track external commitments or observations related to training programs. Ensures these are appropriately addressed to prevent recurrence
Manage training development activities to ensure they fall within the budget
Works directly with IS to ensure systems, such as OLM or alternative Learning Management Systems, are configured to handle the business needs
Keeps informed on regulatory requirements impacting the organization’s training obligations
Responsible to identify and implement process improvements projects to ensure harmonization and integration of the training process and system globally, in accordance with the established quality goals and objectives
Works closely with key stakeholders to ensure that policies, training programs and procedures are developed, implemented, communicated and consistently administered, in compliance with organizational objectives and with relevant internal and external standards and regulations
Selects and manages third party vendors, as required
Bachelors’ degree in instructional design, training, adult learning, business or other technical field or a minimum of seven (7) years’ experience in direct global regulatory experience, preferably in the medical device industry
Proven track record of experience with designing compliance training programs in a regulated environment
Certified Train the Trainer preferred
Ability to represent the company with external constituents

Training System IV&V Lead Resume Examples & Samples

Minimum of 10 years of experience in System integration, verification, and validation
Systems Engineering experience with aviation related products
Technical experience in overall system engineering processing with emphasis on systems IV&V
Very strong organization, coordination, planning, and team building skills
EVMS certification
Cost Account Manager experience
Integrated Product Team Lead (IPTL) or Program Management experience

Mid-atlantic Training Environments Lead Resume Examples & Samples

Manages components of large complex projects and manages small to medium projects; may use budgeting and financial tracking controls
Provides project reporting to project sponsor. Manages/advises on planning and direction of corporate information systems resources to support strategic plans
Allocates and assigns work, and tracks tasks
May lead or assign staff in the development, specification, and communication of KP's information systems architecture plan and the infrastructure components required to support it
Plans, monitors, and reviews information systems evaluations
Recommends alternative uses of technologies that will enhance current or anticipated information systems and that support overall corporate and business goals
Compares and evaluates the design and capabilities of multiple systems (e.g., architecture, network, operations and communications)
Participates in the strategic planning process
Coordinates and consults in the development of tactical and strategic information systems plan and directions
Continually reviews performance of current methods and technologies within KP and within the marketplace
Promotes and may plan the introduction of new technology in support of business initiatives
Makes recommendations to external groups and organizations
May produce white papers
Presents and communicates potential scenarios, strategies and approaches internally and externally
Coordinates the development and presentation of new technology directions
Reviews and edits technological deliverables
Develops reports and presentations on technology. Develops management reports
Plans, directs, and provides technical support and training externally and internally on new/emerging standards, procedures, tools, methodologies, and technologies
Mentors staff toward advanced levels of technical competencies
Leads the development, review, and operation of the Standards Management Program
May lead or conduct evaluations of new and existing systems life cycle frameworks, methodologies and tools to permit development of integrated systems
Ensures consistent development approaches to business application systems with KP systems architecture
Acquires, tests, creates and integrates new technologies until usable
Synthesizes and implements new solutions from those technologies to satisfy current and/or future business needs
Analyzes, designs, and develops specifications of advanced technologies
Creates implementation plans
Performs/facilitates integration with other systems and processes
Researches, analyzes, and develops the design of human-computer interfaces
Bachelor's degree in a related field and/or 4 years of equivalent experience
A minimum of 8 years of experience in technology consulting including research, synthesis, development, monitoring of technologies and consulting with management regarding recommended technology directions, maintenance and dissemination of standards
Familiarity with Mid-Atlantic HealthConnect training environments
Familiarity with tools and processes used to allocate HealthConnect training environments and maintain training data

Training Logistics Administrative Lead Analyst Resume Examples & Samples

Performs workflow analyses and documentation as necessary
Creates, coordinates and leads credentialed training team
Develops and manages logistics and administrative aspects of project and task management, routinely updating project plan
Gets customer and ISD sign-off at each appropriate milestone and approval to proceed
Evaluates, recommends logistics aspects of training project, working with other ISD Team members and vendors as necessary
Anticipates problems and formulates contingency plans or solutions as a project team member
Understands when and how to escalate project issues to Project Director
Interfaces effectively with customers, vendors, peer organizations (benchmarking)
Reviews, finalizes, and ensures the documentation is complete for ISD procedures and systems summaries, downtime procedures for departmental operations and associated downstream systems
Monitors the operational impact of information technology solutions; may recommend and assist with changes in operational processes related to training programs, learning management systems
Maintains an in-depth knowledge of the LMS and related procedures and processes. Monitors training logistics, room and program utilization and performance and researches any inconsistencies in outcomes
Defines tasks, determines scope of modifications, and communicates requirements for upgrades and/or modifications to software application and interfaces
Establishes effective working relationships with technical personnel within vendors and other internal groups involved in LMS systems analysis, planning, and implementation
Works closely with the Project Director to coordinate the activities of the training team, including assigning and monitoring project tasks. Gives input on performance evaluations of project personnel, assists in preparation and monitoring of staff development plans
Serves as the focal point of training coordination in an environment characterized by complex operational impact. Uses well-developed service, administrative and logistical skills and experience to seek solutions for improving training programs and practices
Provides on-call support of training logistics and administration as scheduled. Troubleshoots problems received from customer base and responds within established timeframe based on level of criticality
Organizes and conducts training meetings with users, trainers and the project team. Monitors progress and provides updates and reports to the Project Training Director and eRecord Director and teams

Lead An-training Resume Examples & Samples

Train agents on product and process, as and when there are NHT batches
Monitor contacts and find out areas of opportunity
Work closely with Ops and Quality team design action plans to plug areas of opportunity
Responsible for defined training conversion
Managing retention during training
Consistent alignment with operations by auditing calls, emails, chats, understanding needs, conducting refreshers
Demonstrating innovation in training by carrying floor requirement into classroom training
Drive C-Sat & E-sat initiatives to add value to the Process and customer
Must have excellent presentation and communication skills
Must have the ability to work under pressure & in an unstructured environment
Must be flexible to being up-skilled on VASS & quality

Maintenance Training Site-lead Resume Examples & Samples

Serves as subject matter expert in the development and revision of training publications and materials and keep same up-to-date and current; assist in completing and revising syllabi
Adhere to all aircraft maintenance and shop safety procedures and requirements at all times
Provide day-to-day supervision over instructors teaching a scheduled class
Report to the training manager (CONUS) any student training problems (poor performance, Customer/Instructor conflicts, excessive tardiness, etc.) that raise concerns over student’s ability to successfully complete the course
Accurately complete all required reports in a timely manner
Plan and execute multiple projects according to established milestones and schedule to meet contractual obligations
Lead, direct, and control the activities of the maintenance instructors
Control project cost versus budget and be accountable for project profit/loss
Provide direct customer service to enable continued growth opportunities
Prepare and present project briefings to customers and senior management
Produce deliverables as required by the contract
Resolves maintenance and logistics issues as identified both through the internal quality system and customer feedback.
Schedule weekly maintenance instructor meetings
Two (2) years managing formal classroom instructors experience and public speaking experience required
Act as the face of the company daily with the customer and report customer concerns and issues back to the home office
With relative ease and quickness, move between the instructor station, projection
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
While performing the duties of this job, the employee frequently must supervise others while working near moving mechanical parts, in high, precarious places, outside weather conditions, occasional wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, risk of radiation, and vibration
While performing the duties of this job, the employee frequently must supervise others while working in high tempo flight operations environment with high noise levels

Lead An-training Resume Examples & Samples

1-3yrs
To ensure continuous improvement in the training metrics of the process
To define, standardize and monitor training parameters and thereafter make recommendations for ongoing improvements
Conduct Product, Soft skills, Sales training for NHT batches and on floor agents
Perform monitoring coaching sessions to identify training needs, conduct re fresher’s and develop improvement action plan
Identifying and analyzing training needs
Ensuring attendance and successful graduation of training batches
Regular reporting of scores for batches released to floor and up-trainings conducted
Qualitative and quantitative analytical skills
Work as a Single point of contact for all non ops departments and identify, evaluate & coordinate operational, Admin, IT and HR issues
Timely closure of all processes and other requirements for self and Team
To lead a team’s available resources in order to deliver a quality service to customers in line with agreed service standards
Quality and Process improvement Initiatives
Ensure feedback for the process/Continuous Process improvement
Deliver new Hire training to all new hire support agents and refresher training to existing agents on the floor
Publish weekly and monthly Training report at an agent, team and program level
Maintains and verifies that review exercises are relevant; measures retention of new and tenured agents
Demonstrates a strong customer service orientation and takes task ownership
Embracing Challenge
Enabling Performance & Growth

Lead-training Resume Examples & Samples

Maintaining Data as per training Processes
Should be able to drive key performance metrics related to training
Must be flexible to work in 24X7 environment (night shifts and weekend’s basis scope)
Production hours to be given weekly in the absence of NH training
Good in communication and Analytical skills
Good Presentation and content delivery skills
Good inter personal skills
Good Knowledge of basic company policies

Customer Care Training Team Lead Resume Examples & Samples

Develop, maintain and implement a training program/curriculum for the Customer Care organization in several key areas, including: Communication Skills, Workload Management, Business Process, Professional Development and SAP System Training
Design training materials and support documentation using sound instructional design principles; maintain and update training materials as processes change. Deliver change management communications as necessary. Support organization through process changes. Maintain training materials on CCC Website
Conduct and/or facilitate classroom, virtual and one-on-one training sessions within Customer Care based on continual needs assessments and feedback from Customer Care Team Leads & Hub Managers
Develop and maintain Customer Care New Hire Training Curriculum; Work with Team Leads and support Knowledge Experts to ensure New Hire training is conducted and completed. Design and deliver assessment tools as necessary to ensure knowledge transfer
Establishes objectives and conducts regular performance reviews for his/her team, conducting quality monitoring of Training Specialists performance, delegating and distributing work to the team. Provides employee feedback, coaching, and development
Analyze NCM data to identify training opportunities and execute action plan
Design, implement, and analyze Skillset Assessment Activities
Bachelor’s degree with 4+ years customer service/professional business experience or 10+ years customer service/professional business experience in lieu of degree
Previous training experience or demonstrated proficiency in training, program development and coaching
Advanced presentation skills including utilizing data analysis to compile and present precise conclusions. Ability to identify opportunities in which information needs to be compiled and presented to respective audiences
Must have a thorough understanding of the functionality of the Order to Cash processes
Must have demonstrated leadership skills
Must be familiar with process improvement programs and methodology
Able to communicate and negotiate with global teams
Strong PC skills including Microsoft Word, Excel and PowerPoint

Training, Process & Tools Lead Resume Examples & Samples

Conducts the due diligence process during transition
Plans the overall training strategy, topics and activities in preparation for day 1 of insourced mode of operation
Helps in putting together a standardized set of video recorded training topics
Responsible for planning and prioritization of the ongoing training needs of Service Desk staff
Helps with the assessment of technical capability during the interview process
Works with the IT Service Desk Senior Director to review the current Service Desk processes and toolset and put together recommendations for improvement
Manages the implementation of new and changed processes to the Service Desk
Manages the implementation of Service Desk tool changes
Identifies left shift activities that can be transition from other resolver groups to the Service Desk
Identifies transformation and automation opportunities with current Service Desk processes and tools
Works with relevant teams for the implementation of the identified automation and transformation initiatives post review with senior leadership
Position may be required to work various time zones, in support of 24x7x365 support requirements

Lead-training Resume Examples & Samples

Set the path to success: Participate and lead the ongoing development of each team
Define Sutherland’s reputation: Drive the partnerships of our clients - both internal and external - to ensure consistent and effective development of all levels of leadership and coaching
Impact the bottom line: Focus on consistency and quality of all coaching interactions, developing individual and collective development plans and ensuring ongoing accountability of key influencers and stakeholders

Training Management Information System Lead Resume Examples & Samples

System Admin — Responsible for installation, configuration, operation, and maintenance of systems hardware, software and related infrastructure. Manage user accounts scheduling, and curriculum content for eLearning solutions
Helpdesk — Provide helpdesk support for local and remote users. Provide troubleshooting support and user training as needed. When necessary coordinate support with OEM by reporting issues, tracking resolution, and validating solution. Maintain database of all support issues and resolutions
Configuration Management — Test and evaluate software patches and updates for compatibility. Maintain hardware, software, and end-user configuration database for all TMS assets
Project Support — Provide support for design and development of future TMS enhancements and custom solutions to include: product research, defining specifications, and product evaluation
Additional Responsibilities — Implement and maintain Plans, Processes, and Procedures for operations, maintenance, and sustainment of the TMS. Must be able to travel to remote sites to support systems as necessary
BS degree or technical certification in relevant field or other relevant combination of training and related experience
3+ years of related experience
Knowledge of operating system, application, network, and hardware installation and maintenance procedures and techniques
Strong diagnostic and troubleshooting skills
Knowledge of Office applications, including, but not limited to setup and usage
Knowledge of current Microsoft operating systems
Experience in user application and operating system support
Knowledge of software installation processes
Knowledge of PC hardware maintenance
Knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc)
Understanding of military protocols and customs
Must exhibit high performance and capability to work in a team environment
Must be proficient in Microsoft Excel, PowerPoint, Project, and Word
Ability to effectively deliver oral presentations to management and customers
Ability to work independently and with matrix organization
Ability to work overtime as required
Must be willing to work any shift or day of the week as required
Previous experience as a Database Administrator or similar
Extensive knowledge in UNIX, MS Access, SQL, ORACLE, MS Front Page, VB 5.0, and HTML
Thorough understanding of large scale storage technology (SAN, NAS, Fiber channel, Tiered storage, zoning, LUNs, security, replication, backup)
Must be willing to work flexible schedule with overtime
Able to lift and carry a minimum of 25 pounds
Able to negotiate stairs
Able to support rack mounted equipment (up to 7 feet off the ground)

Bwhc Training Specialist & Team Lead Resume Examples & Samples

Work with subject matter experts, department leadership, CT’s and clinical business analysts to identify ongoing training needs of varied staff
Establish instructional goals and ensure content matches goals
Conduct instructional research and analysis on learners and contexts
Provide exercises and activities that enhance the learning process and utilize tested instructional design theories, practices and methods
Develop evaluation tools for assessing effectiveness of learning experiences for staff
Work with CT’s and PeC to create learning materials (print, eLearnings, demonstrations, etc.) and maintain project documentation and course folders
Work with Training Coordinator to develop and manage training class schedules
Where appropriate, oversee vendor/contractor management of CT resources
Keep abreast of technology innovations, education and industry trends, and instructional design research
Supervises the day-to-day work of 8-10 credentialed trainers; participate in the interviewing, hiring, evaluating, counseling, coaching, and disciplining employees; making recommendations for promotions, transfers, and/or dismissal of employees
Minimum of Bachelor’s Degree in education, instructional design, curriculum, education technology or related degree is required
Minimum of three or more years of experience in instructional design and/or curriculum development required. Knowledge of educational technology, eLearning programs, adult learning principles and learner-centered activities is required
Previous supervisory and management experience is required. Previous experience in a similar role preferred
Healthcare experience preferred but not required
Must have proven ability to maintain sensitive and confidential information
Promote and maintain a professional demeanor both personally and for the hospital
Consult with PHS IS Corporate Manager when unclear about appropriate course of action on any item related to principal duties and responsibilities
The above is intended to describe the general content and requirements of work being performed by people assigned to this classification. It is not intended to be an exhaustive statement of all duties and responsibilities, or skills required of personnel so classified

AM / Dm-training & Quality Lead Resume Examples & Samples

Training Experience of 5 years in Shared Service Environment, Project Management & SOP Governance, Effective utilization Knowledge Transfer Tools. Digitization
Six Sigma, Lean Operations & Quality Assurance exposure
Post Graduate
SIX SIGMA, Lean Operations

Team Lead-tech Transfer & Training Resume Examples & Samples

Responsible for project cost base for production lines
Responsible for Training materials, Lesson plans & Training development records
Control & monitor company assets in various locations
Monitor lifecycle and movement information on all assets
Track & report shipments for projects
Design layout of equipment and workspace
Cycle time study of equipment and define capacity
Reporting & continuous improvements
Coach & Train team members to meet objectives
Degree in Engineering, preferably Mechanical
At least 10 to 15 year experience in manufacturing industry
Experience in handling teams & project management activities

Lead-training Resume Examples & Samples

Keep management updated: Relay important information in the form of timely and accurate reports
Set the path to success: Provide language expertise, guidance, and coaching on customer service delivery; Provide Coaching & Feedback and supervision during OJT/Nesting/TQ/Evolution
Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; Support Nesting/OJT/TQ/Evolution by observing, measuring and monitoring learners as needed
Influence the lives of others: Develop, train, and manage program trainers; Mentor, coach and monitor the performance of Trainers; Develop non-classroom communication and training materials; Coordinate New Hire, Progression & Enhancement Training activity

Training & Design Project Lead Resume Examples & Samples

Independently identifies training needs, develops appropriate training solution, validates and deploys training to achieve business objectives, drives operational excellence and ‘makes it stick&#8217
Ideal candidate will have experience with common authoring applications ex. Articulate Storyline and Adobe Creative Cloud
Experience with LMS platforms
Restaurant experience preferred
Excellent project management, time management and organizational skills, and ability to adapt in a fast-paced, changing environment
Self-motivated, able to work independently and navigate through ambiguity to provide simple solutions
Strong interpersonal and written/verbal communication skills
Ability to work effectively and interact with team members and stakeholders at all levels of the organization
High proficiency with English language and grammar with in-depth editing skills
A strong commitment to excellence and attention to detail
Microsoft Office 365 products, such as Publisher, Word, PowerPoint

Vocational Training Project Lead Resume Examples & Samples

Manage and monitor the Vocational Training initiative in Siemens Saudi Arabia
Liaises with training providers and relevant institutions such as awarding bodies and government agencies
Assess training providers and provide recommendation on providers that meet our requirements
Monitor quality of delivery and service provided by the partner colleges/training providers
Keep track of all training interventions
Tailor training programs (Course Outline) provided by Siemens global or training providers to match the local needs
Develops rotational program for the BA program
Carry out regular learner progress reviews for all learners
Provide feedback and project progress to the steering committee

Training & Administration Team Lead Resume Examples & Samples

Coordinate and schedule training for GFO personnel with the Systems Contractor. Track and report course completions and progress toward certification
Coordinate and prioritize activities of other support contractor admin staff. Assist with GFO staff and visitor in-processing, mail and package receipt, processing Government forms, filing, and support with common office computer software (e.g., support in Word, Excel, Outlook, PowerPoint), and other common office administrative requirements as required
Facilitate site meetings, prepare/maintain action item lists, prepare/maintain documentation logs, prepare/circulate for review/distribute correspondence, provide status updates/reports, and ensure that project documentation is coordinated with appropriate organizations
Assist with issuing keys for Government vehicles assigned to the GFO

Shorad Training Team Lead Resume Examples & Samples

At least 20 Years Military Service
At least 6 years MANPADS / STINGER Experience
BS degree, additional experience in lieu of degree may be used
Ability to quickly learn and adapt to new systems and processes
SECRET Clearance, or ability to obtain
At least 10 years MANPADS / STINGER Experience
Air Defense Artillery (ADA) Advanced Non-Commissioned Officers Course (ANCOC), or ADA Captains Career Course (CCC)
BS / BA Degree

Training Project Lead Resume Examples & Samples

Preparing Estimates to Completion (ETCs)
Provide forecast dates for accomplishing activities and milestones in the schedule
Inform management of significant problems concerning performance
Ensure the scheduled activities have a realistic duration and performance logic
Define the tasks and the sequencing of the schedule for optimizing the accomplishment of the work scope
Proactively manage the training personnel

APJ Freedom Training & UAT Lead Resume Examples & Samples

Communicates project status, process standards and changes, and issues and workarounds, clearly and succinctly to business and operations support team
Owns the research and data analysis for complex projects; may lead low complexity projects
Represents the needs of the business or function during moderately complex process improvement projects
Collaborates with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of moderate complexity, and understand business/customer impact
Utilizes standard project management and quality improvement methodologies in process improvement approaches
Drives projects and implements process changes in order to meet ongoing business objectives
First-level university degree or equivalent experience; may have advanced university degree
Typically 4-6 years of related experience in IT/business operations
Typically 3-5 years of project management experience
Quality improvement training required
Thorough knowledge of HP operational processes, industry trends, and customer/partner requirements
Broad understanding of core HP businesses and the revenue cycle
Strong communication skills (i.e. written, verbal, presentation). Mastery in English and local language as well as other languages as required
Strong knowledge of process area, experience with process improvement projects and ability to provide suggestions for process improvements
Demonstrated project management, problem solving, and analytical skills
Basic financial and business acumen

Lead Analyst, Training Data Resume Examples & Samples

Initially, produce all existing reports following the current SOPs and distribute
Utilize Lean processes to 5S each report
Identify what actions should be taken as a result of the reports and monitor adherence
Analyze wing to wing training delivery process, identify visibility gaps, and create new reports/metrics to eliminate gaps
Bachelor’s degree or 5 years equivalent experience in process improvement or data analysis. (Thinking we change this to Bachelors degree or equivalent, defined as high school diploma or GED and 5 years’ equivalent experience in process improvement or data analysis)
3 years’ experience in an analyst role, operations, finance, or relevant function
Previous experience extracting data from Cognos, OBIEE, and CRM
Strong Excel, Access, and SQL skills
Demonstrated problem solving skills and relentless desire to improve processes
Motivated team player and self-starter; results oriented
Able to stay organized and multi-task in a fast paced environment with attention to rapid
Strong business acumen, familiarity with OTR, Project Management, and financial processes
Experience leading people or teams
Experience working in TFS, eOM, GLProd, CRM, and PMIS
Experience creating visual management for transactional processes
Ability to identify opportunities for continuous improvement and drive change
5+ Years in an analyst role, operations, finance, or relevant function

Team Lead CS Training & Quality Resume Examples & Samples

1-3 years relevant experience in a Team Manager position within an inbound contact center
Proven experience in training and quality-related tasks is a must
Proven experience in quality, performance management, call monitoring, and agent development
Ability to train and excellent presentation skills
Experience in a tourism environment
Fluent in English, both written and spoken plus another EU language is an advantage
Solid understanding of change control processes as defined by Customer Support Services
Capacity to lead and motivate with excellent communication skills
Ability to understand statistical information
Planning and Project Management skills
Proactivity, flexibility, capability to work under pressure

Training / OCM Lead Resume Examples & Samples

3+ years of relevant consulting or industry experience
Experience working independently with minimal supervision and guidance
Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience
Proven experience with Change Management
Experience with design of training and evaluation materials
Experience with communications
TS SCI with Polygraph Required

Lead Training SME Resume Examples & Samples

Mentor, advise and assist the PA General Military Training Commission (GMTC) and other related PA institutions to develop and implement the comprehensive strategies, policies and procedures to establish and maintain comprehensive training programs that serve all PA security services
Advise and assist the PA to develop the leadership, staff and management capabilities necessary to develop and implement such a training system
Advise and assist the PASF to develop and implement policies and standard operating procedures necessary to manage a comprehensive training program, to include curriculum development and delivery
Assist with assessments, plans and implementation of plans to migrate training from Jordan to the West Bank
Will assist with coordinating efforts with GMTC and the PAN PASF efforts
Advise and assist the PASF in the selection of instructors
Mentor, advise and assist the PA in the planning, directing, and coordinating assessments and needs requirements, development of trainers and training necessary to determine the needs for curriculum development, acquisition and management of training facilities, and development of an integrated training management system that can serve all PA security services
Identify sources of research and development that will assist the PA in developing new concepts, content, processes, and materials that support initiatives in joint training capability, planning, team effectiveness, and leadership learning and development

Lead Training Coordinator Resume Examples & Samples

Knowledge of LMS functionality, training, Operator Qualification, safety and compliance requirements
Five years experience in Distribution Operations or equivalent work experience
Demonstrated understanding of planning, scheduling and budgeting activities which support Distribution Operations
Demonstrated Project Management skills (analytical and organizational)
Demonstrated knowledge and ability to quickly assess and make sound decisions
Experience in collaborating with multiple stakeholder groups to achieve results
Demonstrated proficient computer skills, including Microsoft Excel, Word amp; PowerPoint and Lotus Notes
Excellent communication skills, oral and written
Valid Driver#39;s License
Responsible for coordinating the planning and prioritization of all gas distribution technical training
Training department liaison to Planning, Scheduling and Operations to provide requirements necessary to meet customer expectations and the business plan
Review of the annual and monthly Operation Plans, and the translation of the operations plans into operating budgets in regards to training
Keep abreast of business and training needs that may affect Distribution Operations
Promote the necessary environment for effective internal customer satisfaction and collaboration
Ensure ongoing collaborative relationships with key internal operations partners, i.e. PSamp;C, IC, Planning, HSE and Customer Operations training
Manage employee data base related to PA enhanced OQ contracted Learning Management System
Partner with Operating Centers to track employee movement related to job changes and new hires impacted by OQ assignments
Support LMS Training Support Specialist with assignment of compliance related NOCs and GSRs to targeted assignment profiles; assign CBT offerings to all NiSource end users based on business needs
Assist PSamp;C Skill Assessment team with scheduling Enhanced OQ Skill evaluations for all impacted company and contractor employees
Assist Leader of Technical Training Center to ensure optimization and full utilization of training center resources
Alignment of Training work plan with Operations work plan
Develop and assign Scheduled Offerings to NiSource business units based on needs
Develop, implement, track and analyze reports and communicate to all levels of management on program compliance and learning needs

Project Lead, Store Training Resume Examples & Samples

3-5 years previous training experience with an emphasis on curriculum design
Previous retail experience or retail training experience preferred
Excellent reading and written language skills (English), basic arithmetic, interpersonal skills
Excellent communication and facilitation skills
Action-oriented
Ability to work independently and collaboratively, with flexibility to move between projects in a fast-paced environment
Proficient with Microsoft Office Suite, Google platform (Email, Drive, Groups, etc.)
Ability to move and/or lift up to 50 lbs; heavier product with team assist

Lead Training Resume Examples & Samples

Impact the bottom line: Coach and give feedback to trainees to help them fulfill performance metrics
Empower the workforce: Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge
Set the path to success: Oversee new hire, progression, and enhancement training; provide feedback and implement appropriate solutions; Participate and lead the ongoing development of each team

Consultant, Lead Training Resume Examples & Samples

Remains current in profession and industry trends
Makes a positive contribution as demonstrated by: - Making suggestions for improvement- Learning new skills, procedures and processes
4 Year/Bachelor’s Degree (Degree in Training Development or Instructional Design preferred) or equivalent work experience (5-7 years of experience in lieu of Bachelor’s Degree)
3-5 years’ experience in insurance or financial services industry preferred
5-7 years’ training, instructional design, adult learning, and/or performance experience that directly aligns with the specific responsibilities for this position
Strong written and verbal communication skills are essential, including the ability to interact with general partners and other leaders of the firm
Broad understanding of LFG’s business model, philosophies and values
Demonstrates organization and time management skills to meet deadlines

National Wraparound Lead Training Specialist Resume Examples & Samples

Responsible for leading the development and execution of training programs using generally accepted methods appropriate to the training field. Identifies future training needs and strategizes development of training through implementation and evaluation
Leads the development and delivery of curricula based on implementation science and adult learning principles
Leads the development, design, and delivery of training aids such as handouts/workbooks, PowerPoint presentations, online training, and evaluation/self-test using adult learning principles. Responsible for continuously evaluating effectiveness of training materials and revising as needed
Compiles, analyzes, and interprets training data. Assists and plans complex needs assessments to ensure curricula is aligned with department and organization needs. Present and facilitate training programs which apply adult learning concepts, effectively engage participants of varying learning needs and foster learning and implementation of best practice in the field
Prepares evaluation plans, evaluates individual training modules, prepares written reports of findings, and devises quality improvement plans
Establishes relationships/partnerships and collaborates with external and internal stakeholders to assess and develop long –term implementation and training plans to ensure needs are effectively met
Develops, recommends, modifies and implements policies and procedures and/or methods of technical assistance to meet changing needs and requirements and enforces standards
Provides input on the acquisition and implementation of services offered by outside vendors for use in effective training
Performs day-to-day operational duties such as: training and guiding interns and/or other less experienced training staff; develops policies, procedures, and/or methods for implementation of training; participating in field visits, and responding to requests and questions from internal and external stakeholders
Possesses a knowledge of position requirements and able to perform position in compliance with all requirements/regulations/laws. Ability to maintain high standards with the work being performed and maintain awareness with trends and influences. Ability to learn new information and apply it to development programs to ensure that training schemes are up to date and useful. Capacity to exercise initiative, resourcefulness, and sound judgment with an ability to solve problems and make informed decisions
Assumes personal responsibility for all outcomes; makes effective and timely decisions; and learns how to effectively use technology. Maintains productivity and uses knowledge strategies to increase knowledge base. Ability to prioritize and meet deadlines. Strong critical thinking skills aid in assessing the strengths and weaknesses of approaches to problems and the viability of various solutions, and in helping trainees develop these skills themselves to get the most out of their experience. Skill in analyzing complex topics, policies, and procedures in order to prepare detailed summaries
Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Writes and presents information in a clear and concise way. Interprets and understands written information and is able to listen attentively to verbal and non-verbal cues that lead to a deeper understanding. Possess excellent training and group facilitation skills
Ability to work cooperatively with others and demonstrates professional, ethical, respectful, and courteous behavior when interacting with others. Capable of interacting pleasantly and positively with other to meet customer expectations, and provide follow up with customers
Proficiency with personal computers, Word, Excel, and PowerPoint

Training Specialist Lead Resume Examples & Samples

Analyze, design, develop, implement and evaluate educational material for new and existing Cadence classes
Maintain the Cadence training program that is offered to all Ambulatory Care Services employees and support area staff
Train and credential additional Cadence trainers to assist with end-user training
Analyze, evaluate and initiate improvements in program services
Develop and implement program evaluation tools
Assign and evaluate the work of Cadence Credentialed Trainers
Coordinate and develop training for new software releases and updates
Oversee the creation and maintenance of all training materials including lesson plans, tip sheets and job aids
Provide Supervision for the development and modification of instructional materials
Consistently meet the organizations expectations for customer service with interactions with internal and external customers
Effectively communicate to ACS employees the understanding of operational workflows
Assist in supporting training and go live activities as part of implementations and ongoing including handling support tickets and other customer requests
Master the application functionality, technology or service and the associated workflows including obtaining/maintaining any required certifications
Bachelor Degree in Organization /Adult Learning, Instructional Design, Education, Business Administration, Communication, Health Administration or related field or equivalent work experience
Five years’ experience in healthcare, preferably in an ambulatory care setting
Ability to evaluate various courses of action and make independent decisions on matters of significance, free from immediate direction, within the scope responsibility
Knowledge of adult learning/training concepts
Experience in classroom training or presenting to groups
Strong interpersonal communication and organizational skills
Proficiency in being able to mentor others, resolve conflicts, manage diversity and evaluate employee performance
Excellent time-management and self-directed work style including the ability to meet tight fixed deadlines
Eight years of professional experience
Credentialed Trainer, Instructional Designer or Principal Trainer for EpicCare-Cadence
Experience leading Epic application implementations for Cadence and EpicCare Ambulatory
Certification at PT/ID Epic Cadence
Experience leading Epic application training through at least one go-live
Instructional design experience
Knowledge of Instructional Systems Design and curriculum development
Knowledge of Michigan Medicine policies, procedures, practices and current systems

Team Lead, Training Resume Examples & Samples

High school diploma or equivalent required; Associate’s degree preferred
5+ years of relevant experience and/or training; or equivalent combination of education. Experience in manufacturing, preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to handle multiple tasks and react appropriately to changing priorities and impending deadlines
Ability to listen to, follow and relay written and verbal instructions in English
Proven ability to build effective relationships in a matrix environment
Ability to communicate verbally in a clear, concise manner
Ability to collaborate effectively with various levels and functions within the organization
Ability to wear Personal Protective Equipment as required
Knowledge of GMP, FDA, ISO Regulations for diagnostics manufacturing
Knowledge of handling hazardous materials, OSHA safety compliance

Lead-training Resume Examples & Samples

Set the path to success: Participate and lead the ongoing development of each team; Oversee new hire, progression, and enhancement training
Empower the workforce: Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge using the Blended Mentoring and Wave Training models
Impact the bottom line: Coach and give feedback to trainees to help them fulfill performance metrics; focus on consistency and quality of all coaching interactions, developing individual and collective development plans and ensuring ongoing accountability of key influencers and stakeholders

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