Hostess Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the hostess job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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L Schamberger

Lilla

Schamberger

77446 Johnston Vista

Chicago

+1 (555) 820 3288

77446 Johnston Vista

Chicago

Phone

p +1 (555) 820 3288

Experience Experience

New York, NY

Hostess

New York, NY

Jacobi and Sons

New York, NY

Hostess

Creates an organized, cooperative, and well run work environment by completing daily side work
Establish and follow personal development plan
Manages all functions of the Stewarding operation to achieve the optimum quality level of sanitation
Take guests orders for first drinks, provides menus and passes orders to Outlet Supervisor or team member
Flexibility to respond to a range of different work situations
Perform related services as requested by guests or supervisors
Assist guests regarding food and beverage menu items in an informative and helpful way

Phoenix, AZ

Hostess / Host

Phoenix, AZ

McCullough-Kutch

Phoenix, AZ

Hostess / Host

Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in Restaurant
Reports to work on time and in complete uniform
As assigned works all shifts and holidays
Effectively manages the waitlist
Manages the dining front entrance with the efficient and timely seating of the guests
Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
To assist guests regarding food and beverage menu items in an informative and helpful way

present

Philadelphia, PA

Food & Beverage Hostess

Philadelphia, PA

Schamberger Inc

present

Philadelphia, PA

Food & Beverage Hostess

present

Assist the Outlet or Assistant Manager with the administration of the restaurant
Informs Outlet or Assistant Manager/Team Leaders about reservations
Performs side works according to the necessities of the restaurant
Perform any duties and special projects as requested by management whether in your own department or any other department in the resort
Identify potential problems and ask for assistance before breakdown occurs
In your working area ensure that all guests are greeted courteously and attentively
Strong personality who fosters good team working relations

Education Education

Bachelor’s Degree in Guest Satisfaction

West Virginia University

Bachelor’s Degree in Guest Satisfaction

Skills Skills

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Ability to work on your own or in teams
Accountable and resilient
Excellent grooming standards
Excellent communication skills
Ability to work under pressure
A warm personality, attentive and smartly presentable
Able to read and write English
Knowledge of Food Hygiene Regulations
Good communication skills

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Merchandise Hostess Bibbidi Bobbidi Boutique Resume Examples & Samples

Serve as a Fairy Godmother-in-training/Coachman or veteran Pirate and magically transform guests into a princess, knight and/or pirate within the onboard Bibbidi Bobbidi Boutique / Pirate’s League; based on package purchase, transformations can include lustrous hairstyles, shimmering makeup, fanciful nails, beard, scar, tattoo, and/or face gem application, themed costumes, earrings, and eye patches
Complete transformations to the highest possible standard through use of correct techniques for hair styling, nail painting and make-up application
Support other onboard retail locations and proactively sell ship/island merchandise in fixed and mobile retail locations; product focus could include but is not limited to DCL specialty merchandise, onboard art program, duty free products, liquor, tobacco, perfumes, jewelry, and princess, knight, pirate and/or glitter/glow makeover experiences
Maintain daily cleanliness of shop floor, display tables and windows, and stockrooms
Maintain fully stocked shelves in merchandise locations; restock when needed
Ensure a clean, efficient, neatly organized stock room
Perform accurate inventory counts (mark up, mark down, etc.)
Receive, log, and unload all merchandise that boards the vessel in preparation for each cruise
Assist in the ordering of merchandise through Simba (Disney inventory management system)
Support daily promotions such as purchase with purchase and special events and themed activities
Assist with price adjustments, floor moves, and receiving merchandise stock
Consistently ensure sales targets are met and/or exceeded
Minimum two years recent experience in retail or sales
Experience and knowledge of hair, make-up and/or nail application strongly desired; cosmetology experience a plus
Strong Disney knowledge
Interest and ability to create a “wow” guest experience
Demonstrate enthusiasm and passion for the Disney product, characters and story telling
Able to story tell and portray the role of Fairy Godmother-in-training/Coachman or a veteran Pirate for several hours at a time
Ability to lift 40 pounds
Be at least 21 years of age
Be able to speak, read and write fluent English
Willingness to live and work onboard one of our vessels for a certain length of time (based on position)
Agree to share a cabin with other crew members
Be flexible with your work schedule, job duties and work locations
Knowledge in duty free and VAT strongly desired
Experience and knowledge of managing inventory
Experience and knowledge in fine and costume jewelry, watches, perfume, cosmetics, liquor, and/or tobacco strongly desired
Experience and knowledge of art and silent auctions desired
Experience in a cashless sales system strongly desired
Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
Obtain a criminal background check
Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination

Restaurant Host / Hostess, 59th & Lex Cafe Resume Examples & Samples

Commitment to building customer relationships and loyalty through personal interaction
Communicates customer requests or concerns and service flow issues with servers and manager on duty
Demonstrate knowledge of store products and services and use this knowledge to build sales
Effectively manages customers and seats guest at clean tables
Knowledgeable of servers' duties and responsibilities, table numbers and station assignments
Answers phone and records reservations
Follows Food Safety standards and maintains work area and equipment in accordance with Health Department standards
Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area
Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
A team player who possesses the ability to work in a learning environment
Ability to communicate effectively with customers, peers and management
Experience in the Restaurant industry preferred

Host / Hostess 59th St / Lex Restaurant Resume Examples & Samples

Commitment to building customer relationships and loyalty through personal interaction
Communicates customer requests or concerns and service flow issues with servers and manager on duty
Demonstrate knowledge of store products and services and use this knowledge to build sales
Effectively manages customers and seats guest at clean tables
Knowledgeable of servers' duties and responsibilities, table numbers and station assignments
Answers phone and records reservations
Follows Food Safety standards and maintains work area and equipment in accordance with Health Department standards
Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area
Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
A team player who possesses the ability to work in a learning environment
Ability to communicate effectively with customers, peers and management
Experience in the Restaurant industry preferred

Hostess / Receptionist Resume Examples & Samples

Answers telephone(s). Screens and forwards calls. Responds to questions about department operations, as appropriate. May discern appropriate information through computer or hard copy files, university or department publications and guidelines and/or personal knowledge. Routes calls for employees, as appropriate. Accurately takes and delivers messages. Maintains log of all calls requiring further action
Confirms daily reservations via phone and using online reservations system
Assists banquet and catering sales team by creating POS tickets from Banquet Event Orders daily

Lex Restaurant Host / Hostess Resume Examples & Samples

Commitment to building customer relationships and loyalty through personal interaction
Communicates customer requests or concerns and service flow issues with servers and manager on duty
Demonstrate knowledge of store products and services and use this knowledge to build sales
Effectively manages customers and seats guest at clean tables
Knowledgeable of servers' duties and responsibilities, table numbers and station assignments
Answers phone and records reservations
Follows Food Safety standards and maintains work area and equipment in accordance with Health Department standards
Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area
Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
A team player who possesses the ability to work in a learning environment
Ability to communicate effectively with customers, peers and management
Experience in the Restaurant industry preferred

Restaurant Hostess / Host-& Summerseasonal Resume Examples & Samples

It is most important to be at the hostess station and only leave when you are seating a guest
Always check menus before opening and replace any that are dirty or torn
One to three months related experience and/or training; or equivalent combination of education and experience

Hostess, th & Lex Cafe Resume Examples & Samples

Communicates customer requests or concerns and service flow issues with servers and manager on duty
Answers phone and records reservations
Experience in the Restaurant industry preferred

Head Hostess / Host-fine Dining Resume Examples & Samples

O Report to manager 5 minutes prior to scheduled shift fully groomed according to Fairmont Standards with all personal service supplies on hand
College/University Diploma in Hotel Management
At least 1-2 years experience as Senior Hostess/Host for a fine dining restaurant
Excellent English communications skills (verbal & written)
Outstanding guest services skills and professional presentation
Proficient in Microsoft Office Suite Applications
Highly organized and engaging personality
Excellent eye for detail and ability to multi- task
Must be effective at handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Hostess Food & Beverage Resume Examples & Samples

Maintain a complete knowledge of
Daily house count
Hotel extension numbers, beeper numbers carried by hotel personnel
Hours of operation of each outlet, ambiance, menu selections, price range
Features and services provided by the hotel
Maintain complete knowledge of all specials, 86’d items, liquor brands, beers and non-alcoholic selections available in the restaurant
Prepare station chart and assign stations to staff following departmental procedures, to be reviewed by manager
Set up Hostess station with necessary supplies; maintain cleanliness at all times
Inspect condition and cleanliness of all menus
Inspect the restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; maintain cleanliness at all times
Place newspapers, magazines in designated areas for meal periods as specified by departmental procedures
Answer the telephone courteously and efficiently as specified in departmental standards
Take, record and confirm restaurant reservations/cancellations as specified in departmental standards
Greet and acknowledge all arriving guests, however busy and whatever time of day
Escort guests to tables and assist in seating at tables and extend congenialities in accordance to department guidelines
Anticipate guest needs and respond promptly
Communicate VIP arrivals and special requests to designated personnel for follow up
Handle guest complaints by following the instant guest pacification procedures and ensuring guest satisfaction
Extend courteous departures as guests leave the restaurant

Talavera Hostess Resume Examples & Samples

Previous Food & Beverage experience, hotel/resort experience preferred, not required
Must be able to be on feet for entire shift and communicate with guests appropriately and effectively
Above and beyond attitude is required as well as a flexible schedule with ability to work weekends/holidays/evenings
Valid Maricopa County Food Handlers Card

Hostess Resume Examples & Samples

Welcome guests in a polite and friendly manner
Coordinate seating for customers
Up-sell with latest departmental incentives
Manage table set-ups
Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Ensure compliance of brand standards
Strive to achieve departmental targets
Ensure cleanliness of work areas
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
Positive attitude
Good communication skills
Commitment to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
Previous Food and Beverage and/or industry experience
Experience with cash handling
Knowledge of Food Hygiene Regulations

Casual Cloud Door Hostess Resume Examples & Samples

Use every possible opportunity to gain knowledge in all areas of bar supervision
Ensure all tables receive their drinks and food as requested
Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
Ability to listen and respond to demanding Guest needs
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Previous experience in similar role
Passion for delivering exceptional levels of guest service

Italian Restaurant Hostess Resume Examples & Samples

Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction
Seat guests promptly at a table pre-set for the number in the party and according to guest preference
Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards
Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service
Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently
Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials
Collect guests’ information (i.e. business cards, special occasion dates, preferences) and log according to policy and procedure
Complete special projects (menu changes, signage, etc) as instructed
Ensure proper table set-up and make minor adjustments as needed
Arabic language is mandatory
Can work efficiently and effectively in a fast paced demanding environment
Six to twelve months of restaurant, food and beverage, or equivalent experience is required
Requires knowledge or the ability to operate computer equipment and the reservations system
Italian Restaurant experience is essential

Hostess / Host, Equinox Resume Examples & Samples

To greet and escourt guests to tables and assist them in seating, ensuring the highest standards, whilst striving to exceed the guests expectations
To maintain and co-ordinate outlet reservation and Respak system and ensure all guests requests are well arranged and delivered by the service and kitchen team
To assist in monitoring the guests needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables requests and promotional offers
To answer the telephone, make and confirm guest reservations, ensuring a professional attitude and pleasant manner whilst paying attention to the need to maximise table allocations and revenue
To allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
To assist the restaurant manager and dining concierge manager with any other reasonable job requests
Excellent communication and organizational skills

Hostess / Host Resume Examples & Samples

To consistently offer a professional, friendly greeting and engaging service
To understand the server’s tasks in the outlet
To understand shift end reports in the outlet and the servers tasks in the POS system
To assist guests regarding food and beverage menu items in an informative and helpful way
To have knowledge of all menu items, garnishes, contents and preparation methods
To follow outlet policies, procedures and service standards
To follow all safety and sanitation policies when handling food and beverage
To report on duty punctually, in full uniform according to appearance and grooming standards
To promote and maintain a positive working relationship at all times with all the Colleagues in Swissôtel Makkah
To consistently offer professional, friendly and warm service
To demonstrate a complete understanding of Swissôtel’s Policies & Procedures and Service Standards as outlined in the Swissôtel Hotels & Resorts
To have full knowledge of the Menu, Beverage lists in your outlet and all other special promotions taking place in the hotel. Knowledge of all menu items, garnishes, contents and preparation methods. To be able to answer any Guest questions about menu items in an informative and helpful way
To always take corrective action if service errors occur, ensuring all solutions exceed the Guests expectation
Attend pre-meal briefing, weekly and monthly meetings to continually improve the Guests experience
To follow all of safety and sanitation policies when handling food and beverage
Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in Restaurant
Previous point of sale system experience an asset

Hostess Resume Examples & Samples

Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
Take and deliver customer orders, consistently demonstrating high levels of customer service
Prepare set ups for tables and/or rooms
Previous Food & Beverage and/or industry experience
More than 500 locations and nearly 200,000 rooms across six continentsInnovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest roomsFlagship brand of Hilton Worldwide with properties in more than 77 countriesMore than 70 world-class resorts and more nearly 200 full-service spasHarris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011Number one C3global brand awareness in the hospitality industry

Hostess / Host-la Cuisine Resume Examples & Samples

Follows outlet policies, procedures and service standards
Adheres to hygiene and sanitation standards of the hotel
Focused on guest needs, attention to details, calm and courteous

Executive Lounge Hostess Resume Examples & Samples

Stay current with all hotel services as well as VIP requests and special events
Execute tasks as instructed by the Front Office (Assistant) Manager or Front Office supervisors
Speak/write/read Dutch & English fluently

Hostess Resume Examples & Samples

Welcome and seats guests promptly in the restaurant
Promote all menu items and special promotions
Ensure guests are thanked on leaving the restaurant after dining
Allocate tables according to group sizes in order to achieve highest possible occupancy of seats and comes back at the restaurant entrance as fast as possible to welcome other guests
Ensure that all menu items are sold at the correct selling price ensuring that the planned profitability is secured
Take guests orders for first drinks, provides menus and passes orders to Outlet Supervisor or team member
Ensure that effective communication is carried out with all employees, while keeping an effective communication with your superior
Ensure that all vital communication is recorded in written form
Report any guest complaints to the supervisor on duty
Ensure that the monthly one to one meeting with the Outlet Manager is kept and that all documentation is up to date
Ensure the quality and cleanliness of food signage, a la carte menus, beverage lists and tent cards are maintained in good condition at all times
Take guests reservations as per the hotel's standards
Keep records of all reservations, number of covers per day and regular guests’ preferences, e.g. certain seating areas etc
Keep a record of regular guests with their contacts so as to up-date them on new happenings in the hotel
Ensure that tables have clean beverage lists, table numbers, healthy options and other table materials as required by the hotel standard
Maintain an attentive posture and abstains from unnecessary discussions with other members of colleagues
Establish and follow personal development plan
Perform any other duties as may be assigned by your superior from time to time
Confirm restaurant functions with banquet sales and also any other internal/external bookings
Perform all tasks as directed by the Manager in pursuit of the achievement of business goals

Business Lounge Hostess Resume Examples & Samples

Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
Previous experience in Business Lounge Hostess in a hotel environment
Multi-lingual

FNS Cafe Hostess Resume Examples & Samples

Reports to work on time and is ready to start work
Utilizes appropriate resources to complete assignments within allocated time period
Performs accurately and in a timely manner in periods of increased work-loads and high stress
Follows through with assignments and informs supervisor if unable to complete tasks
Employee adheres to Meal/Break policy and time clock procedures, punching in and out appropriately
Adapts to changes in volume/acuity demands
When work is complete, seeks additional tasks
Supports responsible staffing decisions ( low volume, stand-by, on-call)
Maintains and organizes supplies appropriately
Demonstrates efforts to eliminate waste
Demonstrates ability to set priorities
Demonstrates problem solving ability using appropriate resources

Hostess Resume Examples & Samples

Welcoming guests as soon as they walk through the door
Provide guests with accurate wait time estimates during busy periods
Maintain a neat, organized front-of-house environment
Seat guests and take initial drink orders as needed to ensure ideal speed of service
Assist with opening/closing tasks and side work as needed
Learn food and beverage menu
Rotate seating between different stations to ensure even workloads for wait staff
Answer phones and schedule reservations with large parties

Hostess / Cashier Buffet Resume Examples & Samples

Claim tips received according to laws governing wage reporting
Answer the phone answering inquiries and taking messages
Seat guests, greet and show them to seats
Maintain service in dining area. Check on customers periodically to ensure customer satisfaction with the food, service, etc
Operate cash register, take money, make change, and account for cash and credit receipts
High school education or general education degree (GED); one to three months related experience and or training
The Cast Member must be able to lift and/or move up to 25 lbs

Hostess / Cashier Resume Examples & Samples

Manage guest queries in a friendly, timely, and efficient manner
Ensure knowledge of menu and all products
Follow correct reporting procedures if faced with issues
Practise Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
Has a good knowledge of the restaurant's sitting arrangements
Comply with hotel security, fire regulations and all health and safety legislation
Good communication skills (oral and Written)
Committed to delivering high levels of customer service
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
Degree in relevant area
Experience in Food & Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

Hostess / Host-all Day Dining Resume Examples & Samples

Consistently offers professional, friendly and engaging service
Assists guests regarding menu items in an informative and helpful way
Has full knowledge of beverage lists and promotions, menu items, garnishes, contents and preparation methods

Lead Hostess Execuitve Producer s Lounge Resume Examples & Samples

Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant
Seats guests in restaurant as per specified rotation requirements
Maintains proper seating and reservation documentation
Monitors restaurant for table availability
Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
Complete all assigned closing duties at end of shift
Knows and promotes current casino events and programs and can give guests directions to all casino areas
Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
Previous customer service experience in a high volume operation preferred
Read, write, speak and understand English
Excellent customer service/communication skills
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping menus and table tops
Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
Able to tolerate second-hand smoke, noise, bright lights
Able to work at a fast pace in an often crowded/noisy environment
Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards
Must maintain good posture and poise throughout shift
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Retail Sales Clerk / Hostess Buffet Resume Examples & Samples

This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members
Maintain a professional appearance at all times, clean and well groomed as per standard
Know and adhere to all pertinent company and department policies and procedures
Store and maintain all equipment in proper fashion
Greet guests as per standard
Answer phone calls and use proper etiquette per standards
Enter all POS transaction accordingly
Set up and maintain work area per standard
Exhibit a good attitude toward guests and fellow cast members
Answer all guest questions
Organize all paperwork
Explain menu to guests
Assist others in the buffet when needed or directed
Must maintain ongoing awareness of safety and needs to respond to emergencies accordingly
Required standing and walking for extended periods of time
Assist in the display and placement of all merchandising items within the retail shop while cheerfully assisting shoppers and processing purchases
Using proper sales techniques to achieve sales goals and contribute to the profitability of retail outlet
Knowing features and benefits of merchandise in the retail shop and are familiar with merchandise offerings in all outlets
Maintaining product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services

Hostess / Cashier Resume Examples & Samples

Work is performed in an area which may be unusually noisy, crowded and hot or cold
Courteously greet each and every guest and welcome them to the restaurant
Ensure an excellent customer service atmosphere for all guests
Thorough knowledge of menu items, prices and the ability to describe all specials, service and style of the restaurant
Thorough knowledge of the restaurant station and seating chart
Thorough understanding of seating rotation
Entering all food orders in Infogenesis system
Settle all customer checks in the Infogenesis system accurately
Properly complete all cash or credit transactions as necessary
Understand sequence of service
Assist other staff as necessary to insure pleasant guest experience
Provide all guests with a copy of their receipt
Perform necessary side work and maintain a clean and orderly work space
Follow departmental rules to ensure safety, cleanliness and customer satisfaction
Always thank guests for their patronage and invite them back
Maintain proper uniform attire which includes proper name tags, Circus Circus ID, and Infogenesis card
Perform any additional duty which the management deems necessary to ensure smooth operation of the restaurant and maximize good customer experience
Performs other job related duties as assigned
Thank guests as they depart from restaurant and invite them to return
Answer restaurant phones as necessary and have excellent phone etiquette
Be able to give directions to guest on and off property

Diamond Club Hostess Resume Examples & Samples

Hostesses greet guests as they arrive and depart in a timely manner – always delivering exemplary customer service
Ensure any special services for diners are accommodated and arranged
Plan out the seating chart and organize the reservations
Accommodate guests in an organized manner – ensuring optimum use of tables
Ensure all menus are clean and in immaculate condition
Escort guests to tables and present menus
Ensure servers are notified immediately when their tables are sat
Ensure a clean and pleasant atmosphere of the restaurant at all times
May be required to perform busser and cashier duties
Work closely with the kitchen staff and servers optimizing communication to ensure efficient operations
Go the extra mile and follow through to ensure guest satisfaction
Must be able to work with diverse populations in a supportive and positive manner
Say goodbye to all guests – ask how their experience was – ensure they leave with a good impression
Diplomatically handle guest complaints – always be polite and maintain a professional manner
May be required to train other employees on the role
Must be flexible and willing to work a varied schedule
Will occasionally be required to work special functions
Report to work on time and in complete and proper uniform
Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
Other duties as assigned
High School Degree or GED preferred. Current student considered
Previous experience in food service or related field is preferred
Must be able to read and write to facilitate proper communication with others
Mathematical ability required. Must be able to perform simple mathematical calculations

Hostess Resume Examples & Samples

Oversees the preparation of kitchen equipment for use
Manage the receiving and storage of kitchen goods
Oversees the cleaning and storage of kitchen equipment
Oversee the cleaning of the premises
Oversee the removal of waste
Oversee the handling of kitchen linen
Maintains a hygienic kitchen
Cleans the kitchen and equipment
Maintains high levels of personal hygiene for self and enforces hygiene standards for team
Manages all functions of the Stewarding operation to achieve the optimum departmental costs
Manages all functions of the Stewarding operation to achieve the optimum quality level of sanitation
Controls and analyzes, on an on-going basis, the level of the following
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Food service permit or valid health/food handler card as required by local government agency
Problem solving, reasoning, motivating, organizational and training abilities
Diploma or Vocational Certificate in Culinary Skills or related field
2 years related experience including at least 1 year in supervisory capacity or an equivalent combination of education and experience
Department Budget
Breakage Cost

Executive Lounge Hostess Resume Examples & Samples

Taking care of the buffets
Answering questions from guests
Identifying our guest needs
Offer our guest a friendly, pro-active and efficient service
Handling of basic problems and complaints
Carrying out of administrative tasks

Food & Beverage Hostess Roberto s Restaurant Resume Examples & Samples

Being the first contact person for guests who visit restaurant Roberto's
Provide an excellent service according to the Hilton standards and ensure guest satisfaction
Active promotion of in-house sales by optimal knowledge of the hotel’s facilities and services
Serving and placing guest within the restaurant
Full knowledge of regular menu, promotional menus, wine lists and any other promotion in place
Commercial way of thinking
Representative
Fluent in Dutch and English
Is available both during the week as the weekend for eveningshifts mainly

Dining Room Hostess Resume Examples & Samples

Wait tables
Food Preparations
Dining facilities clean-up
Pleasant, professional demeanor
Available to work 10:30 a.m. – 2:00 p.m., 2-4 days per week
Basic experience working with the public

Spa Hostess Resume Examples & Samples

Assist management in any way possible to assure the cleanliness, orderliness, and service success of the Hualalai Sports Club & Hualalai Spa and its programs
Responsible for completing and ensuring compliance of all daily opening and closing procedures and assigned maintenance of the following areas
Spa experience is preferred

Server / Hostess / Food Runner / Busperson Resume Examples & Samples

Delivers food to guests in a timely manner
Primary role is to run food to the guests in a timely fashion depending on specific assignment for that shift (e.g. food runner station or bar/drink runner station)
Assist servers in their duties as required
Side work - as needed
Declare tips through time and attendance system at the end of each shift
High school diploma or equivalent; 0-6 months of experience or equivalent
Will provide all necessary training for this position
Must have the ability to respond to common inquiries or complaints from guests
Walking 50% of the time
Sitting 2% of the time
Standing 48% of the time
Bending and lifting 70% of the time
Climbing up heights in excess of 10 feet
Lifting/moving maximum of 50 lbs
This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment
Must be able to work in various weather conditions
Moderate Noise Level

Lobby Hostess / Arabic Speaker Resume Examples & Samples

To consistently offer professional, friendly and engaging service
To greet all guest as they enter and exit the hotel while ensuring service standards are followed
To engage in conversation with first time visitors, showing them the lobby and offering directions as required
To assist guests regarding hotel facilities and promotions in an informative and helpful way
To follow department policies, procedures and service standards
To follow all safety policies
Previous service experience required
Strong written & verbal communication skills in Arabic & English
Must possess a professional presentation
Must possess outstanding guest services skills and sophisticated verbal communication skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team

Hostess Resume Examples & Samples

Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following
N.A
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
Able to read and write English
High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field
1 years related experience or an equivalent combination of education and experience

Market Kitchen Hostess Resume Examples & Samples

The Host/ess is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests
By nature of the position, the host/ess is the guest’s first impression of the restaurant
This Host/ess greets guests promptly, courteously, graciously with eye contact, and a smile
Utilizing Open Table, the Host/ess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations
The Host/ess has a complete working knowledge of the menus, menu ingredients and what is unavailable for that day
A principle role within the restaurant, the Host/ess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity
The Host/ess is also familiar with frequent guests and knows their names and preferences
We are looking for individuals with excellent personal presentation and interpersonal skills. Fluency in reading, writing, and spoken English is also required. The Host/ess position requires continuous standing for up to 8 hours a day. The ideal candidate will have a confident outgoing personality and a can-do approach to any request. The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays

Training Center Hostess Resume Examples & Samples

Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
Faithfully upholds BGEA in prayer
Consistently participates in daily BGEA staff devotions
Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
Effectively represents Jesus Christ to those within both personal and professional spheres of influence
Responsible for making certain that each guest/visitor is welcomed and assisted as needed
Responsible for the gracious hospitality of all groups and participants throughout their stay
Responsible for assisting in preparation of services to each meeting location including setup of water service and minor cleaning
Responsible for keeping rest rooms clean and stocked
Assisting other Guest Services staff as needed
Other duties as assigned by Guest Services Coordinator-Hospitality

Hostess Resume Examples & Samples

High school diploma or equivalent
One-year restaurant experience
Good customer service skills
Pleasant personality

Casual Cloud Door Hostess Resume Examples & Samples

Manage guest queries in a friendly, timely, and efficient manner
Ensure knowledge of menu and all products
Follow correct reporting procedures if faced with issues
Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
Has a good knowledge of the restaurant's sitting arrangements
Good communication skills (oral and Written)
Degree in relevant area
Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

Hostess Diet Clerk Resume Examples & Samples

Answers telephone promptly and courteously, and maintains free flowing accurate communication
Assists patients in selecting their menu choices. Calls Isolation patients for menu selections. Enters food choices to Vision System via iPad at patient bedside and enters food choices to Vision System from paper menus received from ICUs and Mental Health's units
Carries out other related activities as requested by supervisor or Clinical Dietitians to ensure quality patient care
Delivers patient supplies to floor kitchens and gets form signed. Completes Patient Floor Stock Check Sheet and reports to supervisor any discrepancies
Greets patients with a smile. Addresses patients professionally (by name) and respects privacy
Inspects patient trays for accuracy and completeness
Maintains an adequate inventory of diet office supplies
Pages supervisors and clinical dietitians when necessary to ensure timely relay of messages
Picks up trays after patient completes meal. Empties all fluid containers before placing tray in cart for return. Makes sure cart is empty of clean trays prior to placing any dirty trays
Prior to meal delivery, prints new ADT listing for their area of responsibility
Pulls old care plans using Vision new admission printout. Files care plans of patients that have been discharged. Takes ADT notices off of printer and takes appropriate action with care plan
Receives and records on the attendance form information from Nutrition Services' personnel regarding sickness or lateness. Reports information to employee's supervisor on duty
Records I&Os as appropriate. Records foods eaten for calorie count or calorie count worksheet
Responsible for delivering trays at meal times on assigned areas. Verifies prior to delivery two patient identifiers. Hands isolation trays to nursing for delivery
Takes inventory of tube feeding products on each nursing floor, sends appropriate amounts, and returns products that are not being used
Visits patients after tray delivery to ensure patients are satisfied with meals. Obtains any missing items and makes item substitutes as needed following diet restrictions

Hostess / Cook / Housekeeper Resume Examples & Samples

Greet visitors, volunteers and staff upon their arrival and assist during their stay
Work with the SP Staff in Port Alsworth and Soldotna to assist in the coordination of the guest’s arrival and departure. Maintain a clear line of contact with the SP Staff to address issues of delayed flights and bad weather delays for the guests
Assist as needed with hosting guests and crews to include but not limited to scheduling, welcoming, and assigning housing
Coordinate and prepare meals using weekly menu plan
Maintain and report food/supply order/inventory to SP Staff
Maintain the kitchen and equipment in a clean manner
Clean kitchen, buildings, offices, and restrooms by sweeping, dusting, mopping, scrubbing, waxing, and daily laundry
Clean furniture, carpets, windows, blinds, doors, jambs, refrigerators, sinks, toilets, urinals, and countertops
Remove trash from all buildings
Maintain the stock of water, drinks, snacks and housing supplies; order food and supplies as needed
Report any maintenance or safety items that are encountered during the course of scheduled work
Water plants and flowers
Refill soap and tissue dispensers and Restock Supplies
Follow policies and procedures of Samaritan’s Purse as set forth in the Policy Manual
Participate in daily devotions and participates in prayer support for the ministry, its donors and volunteers
Maintain a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public

Hostess Resume Examples & Samples

Consistently offer a professional, friendly greeting and engaging service
Understand the Server’s tasks in the outlet
Understand shift end reports in the outlet and the POS system
Assist guests regarding food and beverage menu items in an informative and helpful way
Have knowledge of all menu items, garnishes, contents and preparation methods
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Previous service experience an asset
Previous Point of Sale System experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Chinese Restaurant Hostess Resume Examples & Samples

Welcomes the clients upon their arrival in a friendly and caring manner according to the standards. If appropriate, offers to take care of client's coat and hangs them in the cloakroom
Escorts clients to a table, balancing the customer flow among the service sections, taking into account requests for a particular table or section, depending on availability
Provides menus to the clients once seated and lets them know a waiter will soon be helping them. Informs waiter on the arrival of new clients in their section and verifies that the waiter has acknowledged the clients
Answers phone calls from the Host / Hostess desk according to the Kempinski standards
Keeps abreast of items on outlet menu, special promotions and hotel product knowledge

Bistro Host / Hostess Seasonal Resume Examples & Samples

Follow telephone procedures while maintaining 4 Key Service Standards at all times
Maintain the reservation log and ensure all notes are entered and as detailed as possible throughout your shift
Assign wait and bus staff stations
Seat guests, ladies first. Advise the server of any special requests. Tell the server the name and seat number of the party
Experience in a front line position directly dealing with people. Must be well groomed and have a friendly and outgoing personality

Edge Host / Hostess Resume Examples & Samples

Bid the guest a friendly farewell. Remember to use their name whenever possible
Be aware of menu items, specials of the evening and how they're prepared. General knowledge of our available wines
Assist Manager with revisions and typing of wine list
Create flower order weekly based on private party and function requests
Experience in a front line position directly dealing with people
Must be able to work all weekends and all holidays

Full Service Restaurant Host / Hostess Resume Examples & Samples

Greet and welcome guests promptly and warmly; provide menus and seat the party, using good judgment to ensure tables are distributed evenly among service stations
Guide the party to their tables, carrying drinks if needed, and seat guests courteously
Answer immediate questions about the menu, beverages etc., and alert the servers of any special needs
Able to guide guests to create a balanced flavored meal, and has thorough menu knowledge (Taste profiling , ingredients, sauce)
Suggestive selling and maximize sales opportunities
Accommodate special seating needs, such as extra chairs, booster seats and high chairs for children
Perform any cleaning tasks as required to assist the servers in maintaining clean and safe dining room
Perform side jobs or miscellaneous administrative tasks as needed & assigned by General Manager or Assistant Manager

Bob s Steak & Chop House Host / Hostess Resume Examples & Samples

Telephone etiquette. Be polite, confident and able to help the guest with any request or know where to direct them
Take reservations using good judgement and precise timing
Seat guests, ladies first. Advise the server of any special requests. Tell the server the name and seat number of the host
Check the restaurant for cleanliness. Report maintenance problems to the maintenance department and poor table appearance to servers and/or bussers
Fax menus to guests from inquiries. Process special guest requests, i.e. birthday cakes, dietary needs, and anniversaries
Must be well groomed and have a friendly and outgoing personality
Must have a valid San Diego Food Handlers card

Food & Beverage Hostess Resume Examples & Samples

In your working area ensure that all guests are greeted courteously and attentively
Attend regular meetings and briefings to keep informed of policies and procedures, special events, further improvement plans and guest comments
Be familiar with food menus and wine menu offered in outlets
To ensure the prompt and efficient service required by the resorts standards
To be present throughout service
To have knowledge of guests likes and dislikes throughout their stay
To ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service
To have a good knowledge of all outlet F&B day to day activities
To escort guest to the table and assist in seating and present the menu
To have a thorough knowledge of all facilities and services offered by the resort
Completed Secondary School
Minimum two years of experience,
Full knowledge of the operations of bar and restaurant procedures, set up and service
Any courses relating to further knowledge of restaurant service
Excellent English and Chinese communication skills both written and oral
Knowledge and abilities in other languages would be beneficial
Start date: May 1st, 2017

Golf Hostess Supervisor Resume Examples & Samples

Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position
Have a thorough knowledge of menus and current specials in applicable outlets
Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner
Pre-bus all tables removing soiled dishes after each course
Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade)
Breakdown trays of soiled dishes and linen in the dishroom according to established standards
Consistently upsell food, beverage and promotional items to guests
Ensure overall guest satisfaction
Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Must be able to maneuver throughout the dining area while carrying full trays of food & beverages
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Perform other duties as requested by management
Maintain a friendly and warm demeanor at all times

Hostess / Host Resume Examples & Samples

Variable hours and shifts
Prior experience working in Food & Beverage or similar customer service role is highly preferred
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language, and answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards

Hostess Restaurant Resume Examples & Samples

Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following
Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
Ensure restaurant operating equipment is clean and in working order
Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
Welcoming guests to the Restaurant, by using the Restaurant name
Inquiring if they have a reservation and noting it in the reservation book if they do
Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
Being attentive to guest requests
Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
Take telephone bookings and document in the Reservation book according to restaurant standards
Train wait staff and bus staff in hostess standards
Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
Maintain responsibility of cleanliness of hostess stations
Maintain responsibility of cleanliness of all menus and drink menus
Assist with beverage service
Assist with food service
Maintain detailed knowledge of menu, including daily specials
Ensure tables are cleared quietly and efficiently
Carry food and beverage trays in a safe manner to minimize breakages
Complete dockets accurately and clearly
Maintain current information on all general activities of the hotel
Hotel Management background/ HM degree holder/similar qualification
Ability to communicate with the guests and anticipate their needs when it comes to serving them
Well-groomed, neat and tidy at all times when dealing with guests directly
Maintain the Standard, Quality of Service during the tenure with the hotel
Responsible, Dedicated, Attain a Sense of Ownership towards serving guests and giving a great experience to the guests coming to the hotel
Arabic speaker and non-native native speakers are welcome to apply

Marketplace Buffet Host / Hostess Resume Examples & Samples

Maximize serving floor space by seating guests at appropriate tables
Assist Maitre'd with weekly plannings and everyday operations
Assign and verify all opening and closing procedures for wait staff
Organize daily seating chart

Pooside Host / Hostess Resume Examples & Samples

Greet guests with a pleasant smile and superior customer service
Control high volume outside of the area
Monitor space for seating availability, service, safety and well being of guests

Host / Hostess La Terrasse Resume Examples & Samples

Ensure all servers are distributed equal numbers of guests
Take and coordinate guest reservations
Ensure guest satisfaction and compliance to Fairmont Hotels and Resorts Food & Beverage standards
Other projects as assigned by the outlets manager on duty
Previous experience in a similar environment
Good knowledge of Window-based programs (word, excel, etc)
Comfortable with Microsoft Outlook and Internet based software
Knowledge of Property Manager computer system an asset
Good food & beverage knowledge
Excellent communication skills in both official languages required
Friendly and courteous
Able to work in a high paced environment. Knowledge of Ottawa area

Host / Hostess, Outdoor Vending Resume Examples & Samples

Vending involves greeting the Guests in a friendly manner and taking their order, preparing and delivering the product, and ending each transaction in a positive and friendly manner
Position requires individual to be able to effectively work independently (with or without a wagon) and with others as part of a team
Position requires individual to possess strong cash-handling capabilities, working with or without a register; individual should be able to add quick calculations and count back change
Position requires individual to stand for entire shift on a variety of firm and sometimes wet surfaces due to rain (surfaces include fatigue mats, cobblestone, concrete, asphalt, and tile floors)
Walking, bending, stooping, lifting, and standing are all required to complete tasks
Pushing/pulling heavy items as required completing tasks (e.g., large carts, dollies, and wagons)
Equipment operation, including working near equipment that generates heat (e.g., ovens, popcorn poppers, and cotton candy machines) is required to complete tasks
Cleaning and maintaining overall cleanliness of the wagon, which includes sanitizing and assembling machines (e.g., food carts, chiller carts, cotton candy, popcorn wagons, and beverage dispensers)
Interaction with Guests and Cast Members including answering questions, providing directions, event information, and other services to help create magical experiences for our Guests and Cast Members
Able to make independent decisions for our Guests
Flexible/adaptable (may work a variety of areas, conditions, and/or have changing start/end times)

Kitchen Notes Host / Hostess Resume Examples & Samples

Attend to and anticipate guests’ needs
Minimum 1 year experience hosting in a high volume restaurant. Combinations of experience in customer service and food/beverage may be considered
Ability to work cohesively with co-workers both within and outside of your department
Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
Must be TABC certified
Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting
Stand or walk for an extended period or for an entire work shift

Hostess Resume Examples & Samples

Follow the phone standards as per standard operating procedures (SOP) and respond to bookings and all enquiries
Greet all guests to the correct standard and escort them to their allocated tables with menus and wine list
Present the waiter in the station according to the SOP
Ensure that the log book is completed after each service period
Keep tidy the host/ess desk
Answer all telephone calls to the correct standards and deal with all guest enquiries and reservations
Ensure the reservation diary is kept up to date with all guest names, telephone numbers, guest information and special requests
Allocate daily bookings to the table plan
Ensure that all the menus and memos are ready at the desk prior each service
Demonstrate knowledge of the menus and wine list and readiness to answer any enquiries from the guests
Comply with hotel licensing regulations as well as health and safety and fire regulations
Ensure an adequate supply of checks, printer rolls and neat storage of each
Customer service experience
A warm personality, attentive and smartly presentable
Ability to listen and respond to demanding guest needs
Excellent communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Previous experience in similar role
Passion for delivering exceptional levels of guest service
Numerous landmark hotels around the world
More hotels in construction
Offering world-class spas
Gorgeous golfing destinations

Botanist Host / Hostess Resume Examples & Samples

Offer genuine sense of hospitality at each point of guest contact
Provide a warm, fun and approachable first impression to all of our guests by maintaining a strong knowledge of menus, menu ingredients and guest preferences
Offer a genuine greeting, determine number in party and seat guests onto the most appropriate table based on guests needs
Arrange tables, chairs and settings to organize seating for meal periods
Perform daily maintenance on restaurant menus making sure they are always current, clean, and visually appealing
Provide daily reservation reports and manage reservation pace within perimeters set
Consistently offer a professional, friendly and engaging service adhered to FORBES 5 Star Dining Standards
Follow standards of conduct, safety, sanitation policies when handling food and beverage
A passion for all things hospitality is required
The ability to be happy and welcoming, responsive and solution oriented is a must
Previous experience in similar role is an asset
Previous experience in fast pace dynamic restaurant is an asset

Admissions Host / Hostess Resume Examples & Samples

All ticket sales
Ticket taking
Guest Relations will proactively deal with guest concerns and assist as needed

Landscape Host / Hostess Resume Examples & Samples

General garding in the park flower beds
Replace and replant flowers in the park as needed
Weeding and watering of the park grounds
Mow grass inside the park and outer permiters of park property
Valid Missouri Driver's License
Able to work a flexible schedule that includes early mornings, weekends and holidays

Careers Day-hostess Resume Examples & Samples

Follow the phone standards as per standard operating procedures (SOP) and respond to bookings and all enquiries
Greet all guests to the correct standard and escort them to their allocated tables with menus and wine list
Present the waiter in the station according to the SOP
Ensure that the log book is completed after each service period
Keep tidy the host/ess desk
Answer all telephone calls to the correct standards and deal with all guest enquiries and reservations
Ensure the reservation diary is kept up to date with all guest names, telephone numbers, guest information and special requests
Allocate daily bookings to the table plan
Ensure that all the menus and memos are ready at the desk prior each service
Demonstrate knowledge of the menus and wine list and readiness to answer any enquiries from the guests
Comply with hotel licensing regulations as well as health and safety and fire regulations
Ensure an adequate supply of checks, printer rolls and neat storage of each
Customer service experience
A warm personality, attentive and smartly presentable
Ability to listen and respond to demanding guest needs
Excellent communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Previous experience in similar role
Passion for delivering exceptional levels of guest service
Numerous landmark hotels around the world
More hotels in construction
Offering world-class spas
Gorgeous golfing destinations

On Call Model Hostess Resume Examples & Samples

Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operations, menus, price range and dress code of assigned outlet
Comply with Payment Card Industry requirements (PCI Compliance)
Be aware of the Company’s leadership team and know their extension numbers, locations and positions
Work as a team, assisting all guests’ and employees’ needs and inquiries
Be knowledgeable about opening and closing times for all our outlets at FS Orlando, as well as last order times
Be aware of the timing for the daily lighting of all Disney firework shows
Be aware of Four Seasons Orlando’s signature dishes and be able to make basic food and cocktail recommendations to guests
Be aware of all reservations policies and be able to make reservations
Be aware of all cancellation fees, cake fees, corkage fees, etc
Opening and closing duties
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
High volume operations
Ability to perform basic mathematical equations
Ability to demonstrate a positive attitude at all times
Ability to keep an open and objective view
Ability to listen effectively, empathetically and be respectful at all times
Ability to communicate assertively
Ability to maintain composure and stay focused
Ability to maintain personal integrity
Ability to work as a team, stay organized, multi-task, and prioritize
Ability to use strong judgment
Must portray an outgoing personality that is warm and friendly while demonstrating enthusiasm and professionalism
Must be fluent in both written and spoken English and able to print legibly for Guests and fellow team members to read
Work in an environment that is subject to varying levels of noise and crowds
Restaurant/Lounge environment
Involves constant public contact
Fast paced, high volume, high energy
Schedule may include overtime when approved by management
Must be able to work varied shifts including days, weekends, and holidays

Market Kitchen Hostess Resume Examples & Samples

We are looking for individuals with excellent personal presentation and interpersonal skills
Fluency in reading, writing, and spoken English & Korean are also required
The Host/ess position requires continuous standing for up to 8 hours a day
The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays

Bob s Steak & Chop House Host / Hostess Resume Examples & Samples

Greet guests when entering the restaurant with a pleasant smile and superior customer service
Answer phone and record reservations for large parties
Previous cash handling experience
Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items
Professional appearance, high energy and the ability to naturally engage with guests
Ability to handle stressful situations, while maintaining a calm and welcoming demeanor

Barlines Host / Hostess Resume Examples & Samples

Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience
Open Table knowledge preferred
Stong verbal and written communication skills, with ability to handle sensitive guest situations
Developed customer service skills with refined phone etiquette
Professional appearance, high energy and strong organizational skills
Works well with others, pro-active team player
Must have current TABC certification
Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance
Must be able to work a variety of shifts, including nights, weekends and holidays

Coors Clubhouse Host / Hostess Resume Examples & Samples

Know table numbers and seat numbers
Know Aramark and Health Code standards and ensure that they are being followed
Must be fluent in the English language
Hosts/Hostesses required to drive a golf cart to deliver room service must become Cart Safety certified prior to first driving the golf cart and they must also be willing to participate in the random drug/alcohol testing pool

Cash Control Host / Hostess Resume Examples & Samples

Ensures the accurate and timely reporting of daily financial receipts
Audit currency, coins, and media
Prepare, collect and issue cash bags
Issue change as needed
Perform cash and ticket pickups from in park locations
Follow all security policies relating to computer and POS usage
Must be able to work indoors in a windowless environment for up to 8 hours a day
Must be able to work a flexible schedule -- nights (late, including early AM hours) and weekends required
Computer proficiency with various Windows-based applications
Must be able to lift up to 50lbs with or without assistance
Must be able to stand, kneel, walk, stoop, and bend with or without reasonable accommodation

Host / Hostess, Concierge Resume Examples & Samples

Greet and approach Guests to offer assistance
Provide excellent and magic guest experience every day by interacting with guests, sharing information, answering questions, and helping guests
Always keeping safety as a primary focus
Cleaning and maintaining the hotel property’s on stage and back stage locations
Deliver high quality services to guests in an efficient manner and help the hotel run smoothly and efficiently
Meet attendance and scheduling availability guidelines, adhere to leave application procedures
Share Resort information & promote synergy
Help multiple Guests
Flexible/adaptable (be able to work at variable time, including early morning, late evening, weekends and holidays)
Be familiar with computer skills
Service sense to proactively fix problems for guests
Strong ability to converse in Mandarin & English. Be willing and able to learn skills and knowledge, including some communication skills with non-Chinese speaking Guests
Good communication skills and service sense
Ability to reflect a professional image while maintaining guest privacy
You will need to successfully complete and pass all job related training after onboard
Accept the position change or other work responsibility assigned by the leaders
Must hold the required certificates of the position, including but not limited to health certificate, and other career certificates
Observe the Company’s occupational health management policies and operation procedures, properly use and maintain occupational hazard prevention facilities and personal protective equipment, actively participate in occupational health training and take pre-work, during-work and exit occupational medical check as required

Host / Hostess, Desire Restaurant Resume Examples & Samples

Greets guests, escorts them to tables, and provides menus in a timely fashion
Follows guidelines for guest recovery, as necessary
Responsible for the cleanliness and maintenance of service area and tools
Follow all opening and closing checklists and sidework
Spousal & Domestic Partner Leave

Blu Bar Barista / Hostess Resume Examples & Samples

Serves restaurant customers in a prompt and efficient manner
Greet customers and take order; provide information about products and look for opportunity to “up-sell” products
Prepare all drink orders according to standard
Follows all hotel procedures and policies, including those for safety and security, to ensure safety of all associates during each shift
Maintain a calm demeanor during periods of high volume to keep area operating to standard and to set a positive example for the team
Responds to customer requests and complaints
Adheres to legal and/or Radisson Blu policies and standards
Understands and follows the laws and guidelines for beverage service
Operate a cash register and receive payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follow all guest service and cash handling policies and procedures
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Catering Host / Hostess Resume Examples & Samples

Positively interact will all guests and provide exceptional guest service
Prepare large quantities of food for multiple picnics at a time
Use of industrial size smoaker, ovens, stoves, walk in freezer/refrigerator, fryers, and grills to prepare food
Set up for events by preparing the buffet line, drink stations, dessert stations, and may be needed to set up table cloths and/or grove decorations for events
Ensure the buffet line is stocked during events including the back-up stock for ease of transfer
Ensure that Guests are being provided with food & beverage items of the highest quality
Follow proper food preparation and handling procedures, in compliance with all Health Department and Food Service Department policies regarding sanitation per department training
Continually monitor the cleanliness within the assigned area/unit
Must follow Six Flags policies and procedures at all times
Other duties as assigned by Unit or Fulltime Management
Must be willing to work weekends, Holidays, days/evenings, and weekdays when needed for operation
Must be able to lift up to 25lbs without assistance and 50lbs with assistance
Must be willing and able to clean using chemicals after training and with proper personal protective equipment
Must be able to stand, kneel, and squat for extended periods up to 8 hours
Must successfully obtain a state required Food Handler's card
Must be able to read, write, and communicate in English
Must be able and willing to meet all Six Flags Discovery Kingdom Grooming Standards daily

Hostess Resume Examples & Samples

Manage guest queries in a friendly, timely, and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all products
Ensure mis-en-place is well stocked at all floor stations
Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Experience in Food and Beverage department and/or industry
Previous experience of cash handling

Building Hostess Resume Examples & Samples

Greet and open the doors (when applicable) for residents and guests
Respond to all requests in a courteous, professional manner at all times
Answer the Fitness desk phone
Exhibit a positive and professional attitude. Be kind and helpful to everyone
Take resident requests for maintenance services and forward to management
Prevent unauthorized written and verbal solicitations throughout the building
Maintain a clean and pleasant environment
Secure all packages, deliveries, and other appropriate items at a designated area
Log in all contractors. Notify Public Works Director of any contractors or repairmen in the building

Host / Hostess U Resume Examples & Samples

Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers
Call nursing stations, patients, and other employees to clarify diet orders
Organize paper work and files of room service meal orders
Observe patient's current diet on meal ticket
Set up patient trays to be delivered
Visits patients to introduce the services of the Food and Nutrition Services Department
Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor
Maintains temperature logs for unit refrigerators and freezers
Ensures prompt response to requests for service and follows up if delays or product availability problems are identified
Follows Food Production Standards in regards to handling techniques, food storage, and proper food temperatures and is responsible for completion of production sheets and temperature logs
As assigned, mentors/trains new host/hostesses effectively
Contributes to the Customer Service/Customer Satisfaction Imitative by identifying customers service issues that need corrections or adjustments and either corrects the issue or reports these issues to the supervisor/manager staff
Must be able to fluently speak, read, and write English. Bilingual abilities preferred, but not required
Demonstrates proficiency in using CBORD computer system

Host Hostess U Resume Examples & Samples

Answer phone line for room service patients' calls and requests
Delivers patient trays during meal service
May obtain food preferences/dislikes from patient and/or family members
Ensures that all new admits receive a menu to select lunch and dinner
Maintains and adheres to all sanitation standards by following assigned cleaning schedules
Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s)
Maintains compliance with Cleveland Clinic's standards of operation
Ensures timeliness of meal delivery
Reviews therapeutic diets using established patterns as a guide

Host, Hostess Resume Examples & Samples

Strong written and verbal English communication skills
Must have current, or be willing to obtain before start, ABC and ServeSafe Certifications
Must be able and willing to stand for 8-10 hours each shift
Must be able to lift and carry up to 10lbs
Must be able to work a flexible schedule, with shifts including weekends, holidays and evenings
Previous guest / customer service experience
Knowledge of appropriate verbiage for fine dining setting (preferred)
Previous experience working as a host / hostess (preferred)

Hostess Resume Examples & Samples

Interacts and cooperates with headwaiter, captain, waiters, cooks and stewards
Interacts with hotel guests as appropriate
Interacts and cooperates with other departments as required
Greet and receive guests at the entrance courteously and in a friendly manner
Asks the guests for their preference whether they would like to be seated in the smoking area or non-smoking area
Makes sure that the table is set for the correct number of persons in the party before seating them and pulls out the chair for the ladies
Answers telephones courteously following telephone-answering procedure of the hotel
Takes reservations according to the instructions of the Standard Operating Procedures
Maintains reservation book and business card cardex system
Fullfils job as designated and any other assignments and responsibilities as deemed reasonable and necessary by the Outlet manager
Minimum one year experience in an all-day dining restaurant / Beer Cafe / Bar in a 5* luxury hotel
High level of passion, enthusiasm and drive for results
Excellent communication skills in English
Team player and ability to work under pressure
Ambitious and eager to learn and grow

Hostess / Host Resume Examples & Samples

Manages the dining front entrance with the efficient and timely seating of the guests
Effectively handles guest complaints in a positive and professional manner
As assigned works all shifts and holidays
Maintains front of house and kitchen sanitation requirements
Use hands to finger, handle, or feel; or reach with hands and arms
Ability to work in extreme temperatures including hot kitchen to refrigerators and freezers

Cindy s Point Host / Hostess Resume Examples & Samples

Perform all functions associated with Host/Hostess position, including welcoming and assisting all guests with reservation check-in, seating and general menu orientation
Coordinate staff positions to ensure appropriate coverage on Ground Floor entrance as well as Floor position in order to best service guests with reservations as well as those waiting in line for entry
Answer telephone inquiries including reservation requests, location directions and general restaurant information
Assist Lead Host/Hostess and Operations Manager(s) with table planning and seating assignments according to restaurant flow, staffing and under guidance of shift manager
Assist other team members with food and beverage service to ensure all guests’ expectations are met and exceeded
Ensure safe, secure, and healthy facility environment by following all sanitation standards and procedures; complying with health and legal regulations
High school diploma or equivalent required. Bachelor’s Degree in Restaurant Management helpful
Minimum 1 years Restaurant Host/Hostess operations experience in an upscale, high volume restaurant or bar/lounge required; experience within a full-service boutique or luxury hotel environment preferred
Prior experience using Microsoft Office required. Experience with web-based Outlook 365 helpful
Must display ability to work with general computer operations, including reservations software (Reserve) and Point-of-Sales (MICROS)
Experience with web-based communication programs helpful
Must be able to communicate professionally in English, both written and verbal
Prior experience demonstrating abilities to communicate with discretion, tact and diplomacy required
Conversational abilities in other languages helpful
Must be able to lift up to 25 lbs. and be able to move throughout crowded restaurant and bar areas
Must be able to multi-task and display ability to recognize that the guests’ interests and needs are always primary
Must be available to work flexible schedule, primarily late-afternoon, evening and late-night hours as well as weekends and holidays as business dictates

Suite Host / Hostess Resume Examples & Samples

Enhance the tournament experience for guests from the world of tennis as well as industry partners by providing exceptional customer service from arrival until departure
Greet guests upon arrival, check guests’ tickets against provided attendee lists and ensure the appropriate guests are in the suite at all times
Maintain confidentiality of suite guests, interactions or issues
Work in conjunction with food and beverage attendant to verify orders are correct
Adhere to maximum capacity requirements
Previous experience hosting/interacting with VIP guests in an entertainment/sports/event environment is required
Knowledge of tennis and important individuals/organizations involved in tennis preferred
Professional demeanor, excellent verbal communication skills, the ability to remain calm in a fast paced and sometimes stressful environment and the confidence to enforce rules when necessary
Ability to handle sensitive matters/guests with great discretion and courtesy
Proficient in MS Office
Typical hours are 10 a.m. – 10 p.m. daily, plus ability to work overtime as needed

Food & Beverage Hostess Resume Examples & Samples

Makes sure that the guests always feels ease and find everything to their taste
Provides guests with a friendly, competent and top quality service
Is honest and reliable
Assists the assist Outlet/Asst. Manager in optimizing the guest experience of the outlet by greeting, seating and bidding farewell to the guests
Assist the Outlet or Assistant Manager with the administration of the restaurant
Attends restaurant meetings and handles the minutes
Update staff notice board and staff communication board
Learns the name, faces and individual preference of all regular customers and passes information onto other colleagues
Greets all guests in a hospitable manner and by name whenever possible
Meets all guests at the door and seats them properly whilst taking required details such as suite number / beverage order
Maintains as much guest contact as possible without being intrusive
Remains alert to possible guest dissatisfaction and handles any resolved guest complaint
Performs side works according to the necessities of the restaurant
Informs Outlet or Assistant Manager/Team Leaders about reservations
Checks reserved tables and table set up
Reports on time to duty
Attend all necessary briefings & training sessions as instructed by superiors
Handle cash and credit card procedures according to the directives of the Finance department
Identify potential problems and ask for assistance before breakdown occurs
Perform any duties and special projects as requested by management whether in your own department or any other department in the resort
Report any possible theft or misuse of Resort property immediately
To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned
Has had Food & Beverage and guest services experience
Previous experience in a five-star hotel or upmarket cocktail bar, at least two (2) years
Excellent guest service skill
Good problem solving skills
The ability to multitask & work well under pressure
Additional language skill an advantage

Hostess / Cashier Final Cut Resume Examples & Samples

Providing fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant
Seating guests in restaurant as per specified rotation requirements
Monitoring restaurant for table availability
Completing all assigned closing duties at end of shift
Knowing and promoting current casino events and programs and can give guests directions to all casino areas
Thanking customers, inviting them back, wishing them luck and making it easy for them to get back in play
Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Sportsbar Hostess / Cashier Resume Examples & Samples

Maintaining proper seating and reservation documentation
Keeping designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
Assisting wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
Previous customer service experience in a high volume operation preferred
Read, write, speak and understand English
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping menus and table tops
Able to tolerate noise and bright lights
Must maintain good posture and poise throughout shift

Brix & Vine Host / Hostess a Wine Bar Resume Examples & Samples

Oversees the delivery and servicing of food and beverages
Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/company standards
Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)

Hostess / Host Resume Examples & Samples

Maintains the Erickson Living philosophy and Vision statement
Ensures the residents and guests have an enjoyable meal with high quality service
Ensures the residents are seated in friendly, orderly manner, according to set policy
Ensures proper handling of Resident Charge Tickets
Communicates appropriately with supervisors and dining room staff and listens effectively

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