Hospital Manager Resume Samples

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H White

Hershel

White

3841 Lakin Land

Boston

+1 (555) 407 1934

3841 Lakin Land

Boston

Phone

p +1 (555) 407 1934

Experience Experience

Phoenix, AZ

Manager, Hospital Associate

Phoenix, AZ

Lynch Group

Phoenix, AZ

Manager, Hospital Associate

Work with Collection Managers and department staff on specific units issues, where established registration and billing guidelines are not being followed
Perform periodic and yearly evaluations for departmental staff with the assistance from the Regional Supervisor
Utilizes Microsoft Word and Excel programs to create spreadsheets and work on assigned projects
Perform necessary Managerial tasks
Work with each Supervisor to ensure all month-end numbers and deadlines are met according to deadlines
Presents a positive, professional appearance and conveys a professional demeanor in the performance of assigned duties
Reads and complies with established policies and procedures

Chicago, IL

General Manager St Davids Hospital Cardiff

Chicago, IL

Rippin, King and Towne

Chicago, IL

General Manager St Davids Hospital Cardiff

To work with the operational team in planning, implementing and monitoring the standards of all works relating delivering a TFM service to our customers
To monitor and develop direct reports through training and regular reviews
To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
To set, monitor and control SLAs for key contracts seeking opportunities to provide added value across the delivery stakeholders
To deliver training and corporate briefings
To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the service
To develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors to improve operational performance

present

New York, NY

Senior Manager Hospital & Patient Services

New York, NY

Quigley, Thiel and Kassulke

present

New York, NY

Senior Manager Hospital & Patient Services

present

Focuses on decreasing the hospital length of stay by intervening early in the discharge process to impact timely discharge, discharge to vs. after dialysis
Escalates admissions issues and problems according to the established procedures to ensure timely resolution
Providing superior customer service and admission support to referral sources and patients
Consistently meets sales & marketing call objectives as established by management
Facilitates and coordinates timely admission process for all patients being referred for Dialysis Services
Develops and maintains an extensive knowledge of the dialysis business and the support services provided by FMS and within the community
Through frequent and regular visits, builds, establishes and maintains customer relationships

Education Education

Bachelor’s Degree in Independence

East Carolina University

Bachelor’s Degree in Independence

Skills Skills

2 to 3 years of experience in managing teams
2 to 3 years of financial budget management and customer service experience
Knowledge of sales and marketing techniques
Excellent verbal and written communication skills, especially to a diverse range of audiences and settings
The ability to make decisions, delegate responsibility and achieve results with hospital team members
Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude
Respect for and willingness to work with clients and their pets
Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations
Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team
Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team

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Case Manager PRN UW Health Rehab Hospital Resume Examples & Samples

Current BS in Social Work, Psychology, Sociology or Registered/Licensed Nurse licensure in Wisconsin
Minimum of 2 years social work or case management experience; acute/rehabilitation hospital experience preferred
Effective oral and written communication skills in English, additional languages preferred
Must have good organizational skills and analytical ability in order to interpret information and carry out duties independently
Must recognize and observe confidentiality principles

Hospital Territory Manager Cambridge Resume Examples & Samples

Building strong business relationships
Developing and maintaining an up-to-date and in-depth knowledge of the relevant territory to cover customer information, business potential, purchasing protocols, competitor activity and market trends
Coordinate, negotiate & develop commercial pricing proposals and tender submissions for territory accounts

Manager, Hospital Budget & Financial Analysis Resume Examples & Samples

Sound knowledge of budgeting, managerial accounting, financial accounting, and operational analysis
Must have a thorough knowledge of a multi-entity integrated health care delivery system. Must have a thorough understanding of hospital financial statements in a health care environment. In-depth working knowledge of healthcare departments emphasizing an understanding of finance, planning, physician relations, and a strong working knowledge of patient care and human resources
Thorough understanding of the hospital patient revenue cycle
Excellent communication skills – verbal, written, and interpersonal required
Sound knowledge of personal computer spreadsheets and databases as well as word processing and presentation software is required
Ability to understand and navigate budgeting and accounting software is necessary
This position serves a leadership role in the operations of the Valley Area and, as such, requires that the incumbent engender feelings of trust, credibility, and confidence among superiors, peers and staff from all areas of the operation
This position requires strong analytical, leadership, interpersonal, communication and presentation skills. The incumbent must be innovative and creative in designing, developing, and monitoring financial systems and programs. Requires strong microcomputer modeling skills, ability to query, download, and manipulate financial and statistical information from computer systems
This position requires an incumbent who employs tact and discretion and is motivated, self-directed, confident and a self-starter

Hospital Manager Resume Examples & Samples

2 to 3 years of experience in managing teams
2 to 3 years of financial budget management and customer service experience
The ability to make decisions, delegate responsibility and achieve results with hospital team members
Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude
Respect for and willingness to work with clients and their pets
Must be able to handle multiple tasks and deal with an environment of changing priorities
Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team
Model an “owner” mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital
Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis
Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient
Positively represent the hospital and VCA in the professional community and to the general public

Hospital Manager Resume Examples & Samples

2 to 3 years of customer service or veterinary management experience
Work in a hands-on capacity in either the Admin or Technical departments in order to serve as a role model for the staff
Oversee the hiring, reviewing, disciplining and terminating of support staff, in accordance with and with the approval of the Regional Management team
Work with our Support office to perform and oversee necessary business and legal functions to ensure that payroll is correct, invoices are processed and paid, and all necessary laws, guidelines, and policies are followed and understood for all
Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses

Assistant Hospital Manager Resume Examples & Samples

2 to 3 years of customer service and financial budget management experience
Veterinary Emergency and Specialty Medicine skills are preferable
Knowledge of sales and marketing techniques
Excellent verbal and written communication skills, especially to a diverse range of audiences and settings
Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations on a daily basis
Identify, organize and participate in Promotional Events, Continuing Education Seminars, Staff Training Opportunities and Referring Veterinarian Luncheons and Dinners
Complete weekly and monthly reports, review the P&L monthly report, team with the Hospital Manager and Medical Director to devise methods to increase revenue and limit expenses
Assist with the hiring, reviewing, disciplining and terminating of staff, in accordance with and with the approval of the Regional Management team and Human Resources division
Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols

Hospital Affairs & Reimbursement Manager Resume Examples & Samples

Develop and manage HCP-facing educational materials (e.g., scientific response letters, slide decks), in collaboration with MSL team
Support the development, implementation, and management of Cerus’ MSL training program (e.g., materials creation, training sessions) in collaboration with the Director, MSL Operations
Provide scientific input into and help plan and execute on Cerus educational activities, including Key Opinion Leader (KOL) roundtable/advisory board meetings, workshops, webinars, and symposia
Identify appropriate clinician-focused publication and presentation opportunities for Cerus data
Manage medical congress calendar and related activities for HAR team, in collaboration with Marketing team
Propose, write, edit publications (e.g., manuscripts, congress abstracts, case studies) in support of Cerus publication plan strategy and deadlines in collaboration with internal and external stakeholders
Conduct literature searches and interpret relevant scientific literature; provide assessments to HAR team; manage HAR team library
Manage incoming KOL/HCP requests for educational funding; support internal review process for allocation of funding for medical education and investigator-initiated studies, in collaboration with relevant Cerus stakeholders
Support the development and management of hospital implementation tools in collaboration with the Director, Hospital Education and Implementation
Support the development and management of the CE program in collaboration with the Director, Hospital Education and Implementation
Support market research, activities, and advocacy related to payer reimbursement for Cerus products
Provide guidance upon request to Marketing team for development HCP-facing materials (e.g., marketing collateral, advertisements, website)
Develop relationships and liaise with key internal contacts (i.e., Sales, Marketing, Scientific Affairs, Development, Clinical, Regulatory, Quality, Legal)
Understand and adhere to all relevant company compliance policies and industry/government regulations
Bachelor’s degree required; advanced degree preferred (e.g., PhD, PharmD, MD, Masters)
Scientific/clinical background/expertise required
Minimum of 2 years’ relevant experience in industry, academic, or clinical setting
Ability to interact with external KOLs and HCPs in a professional and appropriate manner
Ability to analyze and interpret clinical/scientific data
Ability to communicate effectively (verbal, written, oral, interpersonal, listening), including medical writing/editing/publication experience
Understanding of the drug/product development process
Ability to communicate across multiple disciplines (internally and externally)
Ability to work independently and multi-task, while meeting deadlines and staying within budget
Collaborative spirit
Ability to travel in the US: up to 20%

Engineering Manager St Pancras Hospital Resume Examples & Samples

Experience of Line Management of Supervisors and engineer’s essential
Whilst not a budget holder this post requires financial control to ensure budget is adhered to
Thorough understanding of building services compliance requirements
An in depth knowledge of Healthcare Technical Memorandum an advantage
To contribute to the health and safety of the site including staff, patients and visitors ensuring that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
To ensure compliance with company procedures for the effective planning, organisation, control, monitor and review of the services by analysis of the relevant data and where necessary carrying out audits to demonstrate compliance
Management of Projects from Inception to completion to a value of £150K essential

Partial Hospital Program Manager Resume Examples & Samples

Assists Directors with recruitment and hiring
Ensures compliance with related federal, state and hospital regulations as well as departmental policies and procedures
Participates in the establishment or revision of department policies, procedures, guidelines, goals and objectives
Works with hospital Leadership Staff to develop patient-sensitive policies and procedures supporting the delivery of services while ensuring quality patient care and improving the patient experience as necessary
Assists the Directors with program planning, implementation and evaluation activities
Participates in community outreach and public relations activities to maintain current and foster new relationships with community referral sources
Responsible for FTE management within budget as well as producing revenue goals
Coordinate trainings and professional development activities for Clinicians
Collaborates with Finance Department to track reimbursable by payors including analysis of peer review, denials and assist with tracking to Business Development staff for response
Coordinate and track inpatient admission process and census numbers

Key Account Manager Non-hospital Resume Examples & Samples

In line with LT policy, you will take up contract negotiations concerning volume, price tactics and preferential collaboration packs with leading customers
Active contribution to the Roche Diabetes Care Strategy; Design and implement of account plans, including financial planning which includes sales and margin calculations
Determining a tactical approach / cooperation models with customers in order to achieve commercial objectives Roche Diabetes Care
Determine and propose commercial and (innovative) solutions to build a long term relationship with the customer
Operational execution of established contracts in close collaboration with the team of Account Managers BGM and Sales Team Axone Pharma
Building awareness, developing and actively managing a long-term relationship with key accounts with the aim of generating long term sustainable cooperation based on customer needs in line with the strategy
Identifying the customer and prospect potential, develop an overview of the sector (network connections) regarding the market penetration for each product line in the assigned product portfolio
Proactively organize and provide ongoing input on the development of key accounts
Reporting of all activities relating to the customer in the CRM system

Group Manager, Hospital Channel Marketing Resume Examples & Samples

Physician and hospital marketing experience in a therapeutic medical device company. Surgical and/or OR experience desired
Familiarity with health economic / hospital finance fundamental
Experience working with C-suite hospital administrators and decision support functions within hospitals and health systems is also desired
Proven ability to effectively position and message products/procedures and develop strong sales support to drive product/procedure adoption
Demonstrated ability to work creatively amidst competing priorities to deliver high-impact marketing programs on-time and within budget to support overall marketing strategy and business objectives
Superior verbal/written communication, teamwork, and interpersonal skills to work across multiple constituents
Disciplined self-starter with ability to lead in unstructured environment. Handles ambiguity well and guides others positively and effectively in fast paced environment
Bachelor’s degree in life science or business discipline. MBA or advanced degree is desirable
Able to prioritize and smoothly manage multiple tasks
Must be well versed in MS Office Suite
Ability to travel 35%
Bachelor’s degree in life science or business discipline. MBA desired

General Manager St Davids Hospital Cardiff Resume Examples & Samples

To manage the client service delivery across the 3 locations, ensuring all available resources work in a collaborative manner
To be accountable for the financial performance of the contract
To develop meaningful and sustainable relationships with the Client and related Client organisation and facilitate business growth as a consequence
To liaise with Business Development to produce proposals for any bids and opportunities that exist within the Client organisation
To ensure Service stream and operational personnel manage their contracts to the Service Level Agreements
To agree targets for the operational teams to improve service delivery standards and efficiency
To monitor and develop direct reports through training and regular reviews
To deliver training and corporate briefings
To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
To review the monthly audit checks demonstrating legislative compliance within scope of Service Delivery streams with the operational personnel and escalate to the Regional Account Manager
To work with the operational team in planning, implementing and monitoring the standards of all works relating delivering a TFM service to our customers
To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company’s asset management system
To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the service
To review the interface with third party suppliers and sub-contractors
To drive successful contract negotiations and business improvement initiatives
To manage any support functions as required to deliver a coherent service
To maintain commercial understanding of the client contractual deliverables across all services
To maintain and agree a clear business plan for the appointed contract
To work with Operational Management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
To review account performance monthly with Regional Account Manager and agree future plans
To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
To minimise both work in progress and debt levels and drive a positive cash contribution from the account
To ensure compliance with all statutory and company procedures across the stakeholder group
To set, monitor and control SLAs for key contracts seeking opportunities to provide added value across the delivery stakeholders
To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery
To regularly meet with clients to further understand their organisation and requirements
To develop further understanding of the market ENGIE operates within to assist with service expansion and new business wins
To develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors to improve operational performance
Healthcare PFI and FM experience
Preferably a technical background or experience of managing technical services contracts
Strong administration and organisational skills
The ability to work accurately, with attention to detail
Awareness and understanding of confidentiality
Capable of prioritising a complex and demanding workload
Excellent interpersonal skills and customer focussed values
Flexibility and willingness to learn
Enjoys working with people
Demonstrates tact and diplomacy

Technical Services Manager Royal Blackburn Hospital Resume Examples & Samples

Management of a mechanical bias workforce and also assist in the management of other disciplines as necessary
To work with the relevant operational leads to ensure the service delivery across the full range of services is continually improving
Assist the Technical Services Supervisor in the management of the operational staff
To contribute to the financial performance of the contract particularly around operational efficiency and subcontract procurement
To ensure compliance with company procedures for the effective planning, organisation, control, monitor and review of the services by analysis of the relevant data
Update record drawings and Operations and Maintenance manuals
Ensure compliance with statutory and company procedures, maintaining up to date knowledge at all times
Expected to undertake up to 3 AP duties alongside other AP’s such as Pressure Systems, Medical Gases and Natural Gas. Full training will be provided
Understand and meet on going customer requirements, develop effective working relationships with business partners, suppliers and sub-contractors
Clear and effective communicator with professional personal presentation
Organisational skills and ability to prioritise workloads to ensure deadlines are met
Expected to work such hours as are necessary to fulfil the role
Carry out any other reasonable management request
Degree or equivalent experience in appropriate field (Mechanical Systems)
Experience particularly in the healthcare environment
Proficient with the use of Microsoft Office software
Experience of healthcare project management
Understanding of HR related items
Experience of managing contractors within healthcare environments
Sound awareness of risk assessment and working safely
Experience with Building Services and experience in Mechanical and Electrical systems
Strong customer focus with experience of delivering high standards of Customer Service, previous FM experience within a hospital and/or PFI environment would be an advantage

Manager Emergency Services Days-st Elizabeth Hospital Resume Examples & Samples

Knowledge of the principles, practices, standards, techniques, protocols and tools/equipment of the nursing profession in general, and of the assigned departments
Knowledge of CHI-FH policies/and procedures, professional standards and legal regulatory requirements applicable to defined scope of responsibility
Knowledge of the proper use and operation of modern materials/equipment used in the practice of Emergency, Cardiopulmonary and Trauma departments
Knowledge of risk management, safety and security procedures applicable to matters within designed scope of responsibility
Knowledge of the practices and requirements relating to employee supervision, evaluation and performance management
Knowledge of cardiac monitoring identifies dysrhythmias and treats appropriately
Knowledge of the practices, requirements and tools applicable to employee supervision and performance management
Ability to understand and interpret physicians’ orders and to adapt treatment programs to individual circumstances/needs
Ability to keep abreast of current and changing laws and regulatory standards and their impact on assigned departments and activities
Ability to effectively manage and evaluate daily operations
Ability to define problems, collect data, establishes facts and draw valid conclusions
Ability to schedule and prioritize daily activities to assure efficient operation of patient flow
Ability to demonstrate effective supervisory skills, including developing clear performance expectations, hiring, coaching, conflict management, evaluating, resolving performance problems, and group facilitation
Ability to evaluate patient response/progress, to present evaluative reports, and to maintain appropriate documentation of work activities
Ability to perform a head-to-toe assessment on all patients and reassessment as per policy
Ability to express ideas and convey information effectively in verbal and written communication
Ability to apply concepts such as fractions, parentages, ratios and proportions to practical situations
Ability to monitor hemodynamic status of patients and correctly interpret the results

Cafm Manager Queen Elizabeth Hospital Birmingham Resume Examples & Samples

Management of Asset data collection and verification, liaising with senior estates team with reference to resources within time based targets
Management for establishing the criteria for the Maximo asset & location hierarchy, development of the plan and implementation of program to install data improvements
Responsible for liaising with senior estate team and to manage the process for scheduling of Planned Preventative Maintenance to ensure compliance with contract SLA’s using the resources available with consideration to seasonal restrictions in an effective and efficient manner
Communicate with the Estates Team and other Operational Managers on PPM and asset management
Control of PM work order generation sufficiently in advance of the task start date to allow for resource planning
Control of workflow with respect to ensuring completion of all Planned Maintenance Work Orders within the agreed time frames as set out within the SLA
Monitoring and analysis of PM work flow as carried out by engineering staff to ensure PPM tasks are satisfactorily completed in accordance with H&S and job plans, and to ensure effective and efficient use of resources
Management of the PPM prayers process
Responsible for the production and delivery to on and off site senior management team analysis of information determined form the Maximo system on a monthly basis. These reports will form the basis of the annual report
To attend and participate in training courses as required and to undertake any training in the future as may be required to ensure the duties of the post are effectively carried out
Managing and directing staff in a safe and efficient manner and conducting personal performance evaluations of staff in accordance with Engie policies and procedures
To actively identify continuing professional development requirements, and demonstrate progress towards enhancing knowledge and training
Responsible for the management of the annual condition survey process ensuring milestone targets and goals are achieved, reporting to the senior management team on progress and presenting to internal and external Management as required
Responsible for the development and management of the annual and 5 year PPM plan process ensuring milestone targets and goals are achieved, reporting to the senior management team on progress and presenting to internal and external Management as required
Assist with the production of the annual lifecycle reporting process ensuring milestone targets and goals set are achieved, reporting as required to the senior management team on progress and presenting to internal and external Management
Assisting management with development and the implementation of relevant approved new works, inclusive of financial control
Deliver training to staff on relevant subjects as appropriate to experience is gained (e.g. tool box talks & trade specific subject matter)
When required by Senior Management team you will be responsible for the management of specific sub-contractors this may occur on an adhoc basis or for extended periods of time
Communication links to be established as necessary between engineers, managers, and subcontractors, such links may require formalising for specific projects or functions, and made available to the Estate Senior Management Team for review
Computer skills, including Excel, Maximo and Info view
Excellent report writing skills
Manage the planning, prioritisation and allocation of work
Knowledge and experience of HTMs, SFG20, British Standards and Statutory and Mandatory compliance

Technical Services Manager Victoria Hospital Glasgow Resume Examples & Samples

To lead, direct and motivate the Engie site team to enable contribution to the best of their ability and maximize their potential
Responsible for the management of the service delivery which meets / exceeds the needs of internal and external customers of the contract
Ensuring maintenance (planned & reactive) is carried out in line with budgetary and quality constraints and in line with agreed service levels and all relevant legislation
Ensuring effective working relationships are enhanced with key stakeholders by regularly exceeding the standard of work delivered and coordinating the services activities across the site
To fully support the Account Manager in all aspects of contract delivery and future growth, inclusive of any other duty that may be required
To represent Engie in all Technical matters through sound decision making
To celebrate success and drive continuous improvement with the team, ensuring local interface between other FM Service Teams, with NHS staff, Project Co and Customers at all levels to deliver as one team
To develop staff and ensure all have been provided with the mandatory and best practice training required to enable them to have the capability to carry out their roles
Drive improvements in relation to KPI and performance levels
Ensure appropriate competent persons are trained and in place within the contract
Actively monitor and control the safe working practices of internal staff, sub contractors and suppliers
Ensure adherence to all Statutory Standards and Regulations and Department of Health requirements (eg HTMs and SHTMs)
Involvement in the process of tendering contracts and the selection of new sub-contractors and suppliers through liaison with the Account Manager
Assist with Lifecycle Planning Survey and delivers lifecycle asset changes as required
Shares and seeks best practice solutions
Positions self as leader and models desired behaviours to suit
Shows resilience to work pressures communicates constantly and repeatedly and ensures that messages understood using various mediums
Develop relationships with key stakeholders, Suppliers, Sub-Contractors, staff and staff representatives
Assist with Additional Works and associated revenue streams
Oversee and control the raising of building defect issues to a satisfactory conclusion in conjunction with Project Co
Demonstrate a technical background within an electrical, mechanical or building services bias,
Preferably having had significant exposure to a Healthcare environment
Qualified to HNC/HND level in an engineering discipline, with a proven managerial track record
Holds (or has held) an AP appointment within Medical Gas Pipeline Systems and/or Electrical, Mechanical or Water bias

Engineer Manager St Pancras Hospital Resume Examples & Samples

A methodical approach and a keen eye for detail
To be able to contribute to excellent client relationships by providing a service which is trusted and respected
Healthcare experience is desirable but not essential with electrical or mechanical trade qualifications as a minimum
The post holder will preferably be qualified to HNC level in an appropriate technical discipline. Experience of being an Authorised Person in various disciplines would be an advantage
Excellent communication skills both written and verbal with the ability to evaluate complex data and produce technical reports to a high standard
Prior experience as an Authorised Person, preferably in more than one discipline
Enhanced DBS clearance essential (ability to obtain)
Full clean driving licence required

Clinical Manager Hospital Hour Days Resume Examples & Samples

5 years experience in managing clinical operations in a healthcare setting
2+ years experience in acute or ambulatory setting preferred
Experience managing a multi-specialty clinic preferred
Excellent people management skills; ability to motivate and challenge staff; good decision making skills; high frustration and ambiguity tolerance; ability to bridge the gap between administrative demands and clinical needs; high skill and experience in process improvement

Fresh Cow / Hospital Manager Resume Examples & Samples

Large Herd experience
Have good cow sense
Herd Health experience
Calf experience
Management and Leadership skills
Drug Inventory experience

Hospital Services Administrator / Manager Resume Examples & Samples

RN/AAS degree preferred; Bachelor’s degree in related area strongly preferred; must meet state education requirements
Minimum of 2 years’ experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD
O If FA is a Redwoods participant in the FA Practicum, the two years’ management experience is not required; Redwoods FA operates under the supervision and mentoring of a Facility Administrator, Group Facility Administrator, or Regional Operations Director who meets the Facility Administrator requirements
Minimum of two (2) years’ experience in dialysis or health care preferred
Current license to practice as a Registered Nurse if required by state of employment
Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)
Intermediate computer skills in Microsoft Office applications, including Word, Excel, and Outlook, and capability to gain proficiency in DaVita Hospital Services clinical and reporting software systems

Hospital Manager Cost Accounting Resume Examples & Samples

Oversee and direct the costing process within the Financial Decision Support system for the CHOP Enterprise: specifically the Hospital and Physician Practices
Ensure continual improvements and enhancements are made to align Hospital, Specialty Care Center, Urgent Care and Physician volumes, revenues and expenses in the General Ledger in coordination with Corporate and Field Finance Teams and Practice Plan Leaders
Create and maintain a formal process for RVU development that is inclusive of Operational and Practice Plan leaders. This includes hospital departments building RVUs and for those departments using an external data sources such as CMS for accurate Labor, Supplies and Capital costing data
Create and maintain a formal process for accurate cost accounting methodologies for indirect expense allocations, re-class and other cost accounting drivers with support from Corporate and Field Finance Teams and Practice Plan Leaders
Provide analytical support for interdisciplinary teams in the evaluation of new businesses and other opportunities related to the strategic planning process
Provide support to operational leaders on data interpretation, variance analysis of the data, trends and issues related to costing data
Provide guidance and recommendations to Finance and Operational Leaders on process changes and enhancements to optimize and standardize business practices for improved costing processes and results
Monitor and report on costing relationships that require additional review and investigation; coordinate all phases of the review and resolution of issues identified
Provide cost data to support value based contracting and price transparency in support of Enterprise efforts to effectively set prices and rates to achieve desired margins
Participate in the annual budgeting process by preparing detailed analysis and historical trends of data to support assumptions and ensure accurate projections
Participate in the annual Medicare Cost Reporting process by preparing detailed analysis, organizing statistical information required to support schedules required for reporting submission
Collaborate with CDM Manager to clarify service code descriptions/abbreviations to proactively manage new, updated and deleted codes to support the RVU development process
Share expertise, best practices and experience about effective cost processes with Finance, Operations and Practice leaders
Train and educate users in system navigation, costing process, report access, report review as appropriate
Facilitate education for Physician and Program leaders on cost and margin analysis to support value and quality care efforts led by the Quality and Improvement teams
Support the development and analysis of operating and capital budgets, as assigned
Conduct research and provides analysis for external business intelligence, as assigned
Bachelor’s Degree in Accounting or Finance required
8-10 years of experience with accounting concepts, budget processes, analytics and planning, service line profitability, forecasting concepts
Knowledge of ERP Payroll, Accounts Payable, General Ledger and Supply Chain modules, Workforce Analytics, EPIC, Microsoft products, Business Objects, Strata Jazz, Databases, Allscripts or other Budget and Financial Decision Support platforms, Qlikview applications
CPA or CMA preferred

Manager of Hospital Operations Resume Examples & Samples

Develop and oversees the compilation of statistical information to be used for monitoring and improving operations and future planning
Develop and implement strategic plans for the establishment of a local and regional (if necessary) growth strategy for the services, which integrate the goals of Presence Health’s philosophy and strategic plans
Coordinate the programmatic activities and services in collaboration with clinical units and other service lines, including nursing, surgery, medicine, rehabilitation, imaging, and pediatrics and ambulatory. Considers systems impact and opportunities
Lead strategic planning, marketing and new program development efforts in collaboration with functional facility to implement new services and emerging treatment options
Ensure that the program operates within the established policies, procedures, and strategic objectives of Presence Health, and in compliance with all local, state and federal regulations and guidelines
Develop and implement business plan for clinical programs that comprise the program. Analyze and prioritize the financial feasibility of new or expanded business opportunities appropriate for increasing volume and services including reimbursement potential, program profitability, availability of services, and operational costs. Develop revenue, patient volumes and projections consistent with strategic plans and services of the program. Monitor cost management in alignment with patient volumes and revenue generation. Recommend sufficient funds and personnel to accomplish departmental objectives within approved financial guidelines
Analyze results of ad hoc request as determined by Leadership, including financial, market, industry, and clinical data
Provide various financial information and data to Senior Management, as requested
Demonstrate an understanding of and models the mission and core values of Presence Health through behavior and attitude
Prior program development experience required, 3+ years in strategic planning, program or business development preferred
Bachelor’s Degree with a MSN or MBA required
Required: Excel, PowerPoint, Work, Outlook
Preferred: Epic, Horizon Performance Manager

Hospital Engineering Manager Resume Examples & Samples

Experience in budget administration and proficient with a wide range of personal computer hardware and software, including desktop publishing, and spreadsheets
Experience with high-level decision-making in operational management capacity
Proven verbal and written communication skills and success in dealing with high-level administration
Proven knowledge of broad based management methods and implementation techniques
Proven ability in providing leadership, counsel, motivation and commitment to the departments and organizations goals
Skilled in responding and developing plan of actions quickly when urgent needs arise
Proven ability in developing and maintaining relationships with higher management, peers and subordinates and skilled in resolving conflicts and gaining cooperation with others
Proven experience in planning, organizing, administering, coordinating, reviewing, evaluating and personally participating effectively in the management of facilities
Skilled developing and directing the implementation of goals, objectives, policies, procedures, management systems, work standards, and program evaluation
Ability to develop teams--mentoring, succession planning, etc

Hospital Engagement Senior Manager Resume Examples & Samples

40% Drive Hospital Client Implementation Project Management
Assess/evaluate client requirements against existing methodologies, scope of project, project plan and schedule
Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication
Responsible for managing client expectations and advocating their needs
Ability to command a group of individuals in a room quickly and be assertive in a public environment
Strong internal communication skills including ability to work with all levels of the organization (development, sales, marketing, operations and account management)
Understand what customers need and to develop solutions to meet those needs
Proactively address client concerns to prevent escalations; identify solutions to escalations prior to sharing with others for approval or feedback
Oversee customer implementations, ensuring strong customer results and compliance with the athenahealth service model
Lead and manage project team (consists of members within and outside the department) to ensure timely and effective completion of project assignment and other tasks
Serve as the escalation point for Project Managers and clients for problem resolution, custom solutions, and implementation timeline adherence
Ensure a clear understanding of client’s key metrics prior to an athenahealth implementation and determine clear quantifiable expectations for the customer once fully implemented on athenaNet
Ensure training sessions meet the standards and quality established by the department
Provide onsite support during the “go live” period, if required
30% Drive Process/Tool Improvement and Innovations
Work to prioritize customer needs with product development teams, setting deadlines, and often leading cross-functionally by orchestrating the efforts of other functions that will drive awareness for customer success
Be accountable for other athenahealth departments to ensure coordination and completion of all additional implementation related tasks
Liaise with athenahealth and client leaders to build a strong foundation upon which the customer’s relationship with athenahealth will grow
Develop subject matter expertise in athenahealth’s core products and services, including deep expertise in the following areas Hospital operations, Financials, Revenue Cycle, Clinical and Ancillary workflows
Work with the Director of Continuum to maintain an accurate forecast of projected and actual client engagement kick-off dates and client engagement go-live dates
20% Support Efforts to Close new Prospective Clients
Work with the Sales and Solution Design departments to assist with the closing of prospective customers – activities include, but are not limited to
Bachelor’s Degree required and relevant Advanced Degree strongly preferred
7+ years of project management experience, including management of projects with significant scope and cross-functional interdependencies
9+ years of experience in a healthcare related field
Minimum 2 years leading a team through complex projects
Consulting experience with a focus on change management preferred
Healthcare, hospital operations and/or medical billing experience or knowledge preferred
Demonstrated project management skills including the ability to navigate complex politics, project plans, and appropriately manage to plan and within budget
Content/Systems/Applications Mastery
Strong computer literacy and the comfort, ability and desire to advance technically
Work efficiently, sometimes without complete information to close gaps and meet the needs of internal stakeholders and clients alike
The EM must be a strong tactical leader, instilling confidence in his/her team, colleagues, and clients
Develop and maintain a deep understanding of best practices and athenahealth’s own unique point of view to use in coaching our clients to manage change during the implementation process
Travel required, predicting ~20-30%

Manager, Hospital Associate Resume Examples & Samples

Oversee daily work submitted to the Corporate Billing Office by the Regional Supervisor, Hospital Associates and Hearing Screen Billers
Responsible for staffing within the region by handling new hires, acquisitions and terminations of departmental staff
Perform periodic and yearly evaluations for departmental staff with the assistance from the Regional Supervisor
Complete all PTO request and submission of Unitime approvals to the Corporate Payroll department as required
Holds monthly or at least quarterly telephone conference meetings with all of the Hospital Associates to allow best practice and other techniques to be shared
Obtains feedback from the Collection Department on registration errors and works with the individual Hospital Associates to correct future errors
Promote morale and team building activities amongst the H/A team
Coordination of off-site travel and coverage
Travel off-site to each unit, a required minimum of once a year to visit with employees and Medical Directors
Travel to appropriate units to handle hiring and termination of employees
Assist with unit coverage, related to PTO requests and units without proper staffing
Coordinate travel and unit coverage efforts of Regional Trainer to ensure all acquisitions and PTO requests are handled appropriately
Participate in weekly Acquisition calls
Act as Liasion between new acquisitions and other departments within the company
Travel to all newly acquired units to assist in staffing, office set-up, meet new employees, Medical Directors and promote employee relations with various hospital departments
Monitor CPT Frequency Report to compare volume of current billing against Practice historical data to validate capture of all charges for new acquisitions
Weekly Account Registration and Billing procedures
Review OBR Weekly reports to ensure all accounts registration and billing guidelines are being followed by each unit
Work with Collection Managers and department staff on specific units issues, where established registration and billing guidelines are not being followed
Ensure that any changes to the account registration and billing processes is relayed to the necessary staff and that each employee is properly trained on the new procedures
Ensures that all billing (NICU and Hearing Screens) are billed within an appropriate timeframe from when services are performed
Perform necessary Managerial tasks
Responsible for coordination of annual HA Conference. Attend annual Corporate Training Conference
Review and approve quarterly bonuses for all employees within the department
Create and revise forms, policies and procedures with the department
Submit Monthly Objectives and achievements of the department to the Regional Director
Work with each Supervisor to ensure all month-end numbers and deadlines are met according to deadlines
Continually look for ways to improve the registration process to ensure 100% accurate information is obtained up-front
Attend monthly Trainer conference calls held by the Sr. Corporate Manager on OBR system updates and changes
Attend monthly Manager calls with VP of Patient Accounts
Understands GPMS computer system and is able to review account data and history
Completely utilizes and understands all facets of the OBR system
Utilizes Microsoft Word and Excel programs to create spreadsheets and work on assigned projects
Presents a positive, professional appearance and conveys a professional demeanor in the performance of assigned duties
Performs other job related duties within the job scope as requested by the Director of Patient Accounts
Represents the corporation in a positive fashion and makes all individuals feel as comfortable as possible
Reads and complies with established policies and procedures
Associate's degree (A. A.) or equivalent from two-year college or technical school; or three or more years related experience and/or training; or equivalent combination of education and experience
Ability to read, analyze, and interpret common and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conforms to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Considerate amount of travel to various locations requiring overnight stays

Manager Hospital Operations Resume Examples & Samples

Required - 5 years related health care experience, including two years of supervision or management experience
Preferred - Perioperative Experience
Self-directed with excellent leadership skills
Remains knowledgeable of current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards

Hospital Manager, Finance Operations Resume Examples & Samples

Assists in evaluation hospital operating plans, which may include service demand analysis, resource availability analysis and cost-benefit analysis on all service lines
Assists in the development of department budgets
Functions as a one stop source for all operational and financial analytics related to the hospital by working with corporate accounting and decision support to provide information to hospital management team. At times, the manager will coordinate the gathering of data and analytics. At other times, the Manager will perform his/her own analytical work to ensure information is provided timely and accurately
Works with corporate finance and decision support team to ensure al routine reports are produced and distributed in a timely and accurate manner
Provides analytical support to hospital management
Provides analytical support to finance operations labor team
Provides ROI analysis and/or pro formas when introducing new equipment of replacing old ones
Assists training leaders in administrative functions. Monthly budgets, and documenting variance explanations
Provide support to analysis and projections for new business opportunities

Angma Medicine Clinic Operations & Abbott Northwestern Hospital Neuroscience Program Manager Resume Examples & Samples

Day to day management for sustaining and improving the operations of the ANGMA Medicine Clinic
Advocating for and maximizing the use of available resources to ensure the delivery of efficient, safe, and compassionate patient care based on current standards of practice
Providing leadership to promote shared decision making and professional autonomy of physicians, staff, and other leaders both within the departments and across the hospital
Building and maintaining relationships with key stakeholders to ensure that the needs of the clinic, hospital, and providers are met in an effective manner
Participate in cross-functional teams or special committees
Serves as a link between physicians and the other healthcare disciplines and staff throughout the hospital
Works in partnership with the lead Physicians and Operations Director to deliver clinic care and employee care goals
Manage multiple Neuroscience programs with the medical directors, and collaborate with both the Operations Director and the Clinical Director as appropriate
Coordinate and co-facilitate committees
Build and maintain local and regional relationships with external community partners related to Neuroscience care
Stay current on national trends and use market data to improve and grow current program and services
Develop and grow inpatient and outpatient care models through enhanced cross-discipline collaboration physicians, other hospital stakeholders, and across the continuum

Hospital & Patient Services Manager Resume Examples & Samples

Grows clinic patient census/treatment volume and to improve commercial mix by providing superior customer service and admission support to referral sources and patients
Builds, establishes and maintains referral source relationships. Develops and maintains strong relationships with new and existing partners to build the referral base
Conducts one on one contacts with patients identified for admission to facilities in order to market our services and facilitate the admission
Facilitates and coordinates the admission process for all patients being referred for Dialysis Services and provides outreach to hospitals and physician offices in the defined market to facilitate a timely admission
Excellent oral and written communication skills with ability to communicate to all levels of personnel
Detail oriented with excellent customer service, organizational and interpersonal skills. Professional appearance required
Good computer skills with proficiency in Microsoft Office applications

Manager Emergency Room-sharp Grossmont Hospital Resume Examples & Samples

Associates of Science Degree in Nursing
BSN degree or current enrollment in a BSN program
Five years recent ED or equivalent RN experience
Two to three years recent related management or leadership experience
Ability to exhibit critical thinking, manage time and stress well in a high profile environment
Capability to provide vision and inspire others
Master’s Degree in Nursing

Manager, Hospital Accounting Resume Examples & Samples

Manage staff accountants, establish performance goals and objectives and monitor progress
Oversee general ledger payroll and commission expense accounting, and partnership accounting
Responsible for month-end closing processes, including review and approval of department’s monthly journal entries, roll-forwards, bank reconciliations and schedules
Research and analyze general ledger account variances
Preparation of ad hoc reports for senior management
Oversee multiple complex engagements simultaneously
Manage and prioritize job tasks in order to meet strict deadlines for various financial deadlines
Assist in the development and implementation of new procedures to enhance the workflow of the department
Bachelor’s degree in Accounting/Finances
Minimum of 5 years of professional experience with prior supervisory experience
Strong knowledge and understanding of generally accepted accounting principles and practices
Strong verbal and communication skills and ability to communicate effectively with staff, other departments and senior management
Strong initiative skills with a demonstrated ability to multi-task and prioritize deadlines
Ability to take ownership of tasks and see them through to completion

Hospital Solutions Program Manager Resume Examples & Samples

We are looking for someone based out of the East Coast. Boston, NY, Washington DC, or Baltimore would be ideal
Core member of select Healthcare Partnership customer account teams
Participate as needed in the commercial process for targeted key accounts; support the commercial process for Solutions engagement opportunities in those accounts; shape opportunities along with the Director Corporate Accounts and bring Solutions expertise in pre-sales client facing activities
Integrate all engagement components that are required to obtain the best possible solution for fulfilling the client’s expectations and desired outcomes
Establish a project charter and plan for each engagement component with clearly stated and agreed upon goals & objectives. Determine the appropriate project teams, including both customer, 3rd party and Boston Scientific personnel
Collaborate with colleagues within the Solutions Delivery Team to define, plan and execute implementation of projects and service programs for Healthcare Solutions customers. Drive the resource allocation of Solutions Delivery Consultants, in cooperation with the HS&P Cluster Business Director
Coordinate with relevant stakeholders, internally and externally, to ensure the project proceeds according to the plan. Making adjustments to the plan as necessary, aligned with the project's goals & objectives, ensuring that the end result meets the expectations of the Customer and Boston Scientific
Manage project delivery at multiple customer locations in collaboration with internal resources and external vendors
Work with US Project Management Office, to share learnings and define best practices
Track and report on key metrics to the Corporate Accounts organization and the US Project Management Office, aligned with overall goals & objectives. Ensure that gains and savings are accurately tracked for both the customer and Boston Scientific
Work collaboratively and build relationships with colleagues within team and with contacts across divisions, functions and geographies ; is an active ambassador of Solutions and Cross-Divisional approach

Hospital Markets Manager M/W Resume Examples & Samples

4 years in Administrative/Commercial Direction
Knowledge of public markets's tenders / knowledge of hospital market is a plus
WANAO - EURYDICE - SAP - Siebel - Excel
Rigor (high level required) - well organized

Market Access Manager Hospital Economics Resume Examples & Samples

Support the Sales teams through patient, hospital and physician provider healthcare economic insights
Partner with Sales, Marketing, Market Access Reimbursement, HEOR, Clinical Affairs and Government Affairs teams to strengthen the consultative perspective on the impact of health economic market changes
Develop economic solutions to demonstrate hospital stakeholders as well as HTA groups the value of the da Vinci® Surgery programs
Create, in collaboration with the HEOR and the other regional market access teams, evidence on da Vinci® Surgery
Lead German efforts to disseminate clinical/economic evidence and insights by quantifying the impact on the “total economic and clinical value” of the da Vinci® Surgery programs to current and potential customers
Perform evidence (clinical & economic) based on QTI (Quantify The Impact), customer alignment meetings, customer analytical assessment with German hospitals, IDN systems, surgeons and health technology assessment (HTA) organizations
Work collaboratively with Global Market Access & HEOR teams on the evidence development, education and direct customer dissemination of the impact of da Vinci® Surgery programs to external decision makers. This will involve
University degree with 10+ years’ experience in health economics, hospital economics, marketing or medical affairs in the medical device, pharmaceutical industry or hospital/health system/IDN sectors in Germany
Excellent knowledge and understanding of the German healthcare systems and hospital providers, technology assessment agencies, reimbursement and trends impacting technology and adoption
Extensive experience in presenting and defending evidence to key clinical and economic decision makers
Strong communication, analytical and project management skills
Able to work autonomously and as strong team player performing in a fast-paced, results-oriented, matrix environment
Advanced computer skills, including: Microsoft Office (Excel & PowerPoint) and Tableau
Native German speaking and fluent in English
This position is based in Germany and includes 50% of travel

Manager Hospital Accounts Resume Examples & Samples

Domestic Travel required (90 -100%)
Must have excellent negotiation and presentation skills, effective verbal and written communication skills, and strong organizational, analytical and business planning skills
Must possess a strong ophthalmic knowledge base and understand the competitive landscape in depth
The incumbent must creatively and effectively develop, implement, and execute on strategic and tactical plans to successfully partner with the most influential Doctors and Institutions in a highly competitive environment
The successful applicant will be proficient in organizing educational seminars and meetings, bringing together key expert panels and speakers to further the presence of Bausch + Lomb as the ophthalmic partner-of-choice
Successful performance in a pharma or medical sales role with 5+ years’ experience
Experience in Eye care is preferred
Account Management experience is preferred
The experience and ability to collaborate with multiple internal customers to represent B+L portfolio of products

Hospital Care Sales Account Manager Resume Examples & Samples

Call on Pharmacists, Hospital Administrators, Materials Managers, Nurses and any other individuals who are decision makers in the sales process
Work through third parties for product promotion and delivery when required
Maintain relationships with internal B.Braun departments, i.e., Marketing, Technical Services, Customer Service, Region office, ASC support
Prepare and deliver effective presentations providing solutions to potential customers
Compare competitive proposals and offer creative solutions to customers
Coordinate product trials and implementations for clinical staff
Assist peers with product trials and conversions
Retrieve and return damaged pumps or defective products from customers
Develop and maintain a sales pipeline of new business opportunities sufficient to meet Sales , GP, and Unit Quotas
Participate in ride-along’s for employment candidates and new hires
Communicate comprehensive and efficient hospital reports to management as directed
Maintain weekly expense reports
Prepare territory forecasts to goal attainment
Maintain accurate customer records, call documentation, and written correspondence
Proficient computer aptitude and knowledge of Microsoft applications (Word, Powerpoint, Excel)
Thorough knowledge of B.Braun’s IV Systems products and services
Thorough understanding of hospital structure and role of personnel
Thorough understanding of Hospital Group Purchasing Organizations
Excellent written and verbal communication and interpersonal skills
Ability to initiate projects and tasks with little or no direction
Professional image
Business travel (domestic)
Previous medical or pharmaceutical sales experience

Hospital Incentive Program Manager Resume Examples & Samples

Bachelor’s Degree, or 5+ relevant work experience in hospital contracting, provider development, hospital quality programs, or market operations
Experience leading special projects and producing metrics, measurements and trend reports
Proficiency in Microsoft Office Word, Excel, PowerPoint
Demonstrated collaboration with internal and external stakeholders
Six Sigma and/or PMP certification
Demonstrated experience with process documentation

Manager Day Hospital Program Resume Examples & Samples

Direct supervision of Day Treatment staff
Communicates with patient, family, treatment team, physician and payors
Manages the utilization of services through concurrent reviews with payors and/or through internal reviews
Coordinates discharge planning activities
Meets with new patients to complete the psychosocial assessment
Develops a treatment plan and update with specific goals delineating clinical intervention unique to the patient
Facilitates processes and psychoeducational groups for clients and family members of clients at Green Oaks
Facilitates family discharge meetings
Communicate and document all relevant information to treatment team
Accurately maintains files, logs and reports as requested or required (add)
May collect insurance and referral information
May triage patients to determine level of care (Licensed Staff Only)
May coordinate, implement and complete admission process (Licensed Staff Only)
May provide crisis assessments in med/surg hospitals (Licensed Staff Only)
Demonstrate an understanding of and adherence to the Code of Conduct
Conduct reflect the Company’s values and a commitment to the Code of Conduct
Requires a Masters Degree in Psychology, Social Work, Counseling, Education or related field
Prefer LMSW, LCSW, LMFT, LPC or LPCi)
Current CPR and SAMA certification or attainment during the orientation period
Prefer two years psychiatric and/or chemical dependency experience and Activity Therapist accreditation

Hospital Key Account Manager National Resume Examples & Samples

The H-KAM will be positioned to manage major account relationships, calling on Integrated Delivery Networks (IDN), GPOs, major & individual hospital Plasma Exchange Centers, and hematologists to expand revenue, generate opportunities and pull-though sales within the assigned accounts & geography
The H-KAM will also be expected to identify, contract with, or educate targeted local Integrated Delivery Networks (IDN), individual hospitals, hematologists, hospital pharmacists and other appropriate customers
The H-KAM will establish lines of communication with GPO, IDN, group & individual hospital, and “stake holders” including Chief of Hematology, Director of Pharmacy, Head of Purchasing/Sourcing, Administration & Department Heads, and other key departmental personnel as required
The H-KAM will identify and interact with IDN Client Management to achieve formulary access, specifically P&T Committee product approval to achieve favorable formulary status position. The ability to leverage existing, institutional relationships is a critical requirement
The H-KAM will be responsible for driving new business into the assigned Regional Targeted Customers; primarily IDNs, group & individual Hospitals structures
The H-KAM will be responsible for the establishment of GPO tiered agreements, specifically based on volume pricing structures into the IDNs, Major & Individual Hospitals initiations
The H-KAM will be responsible for geographical coverage that is Regional in nature and may be comprised of several US states. This assignment will require significant (>50%) travel
The H-KAM will be responsible on occasion to complete other tasks, duties, and responsibilities as assigned by their Manager in a timely and thorough manner. The H-KAM may on occasion be asked to assist other internal Quintiles reimbursement divisions (Commercial, Medicare, Medicaid, VA/DoD) with similar projects
The H-KAM is expected to be compliant with all company Medical, Safety, Regulatory and Quintiles policies & protocols, and complete all necessary training courses prior to deployment. Follows all Medicare, Medicaid and Private Insurance regulations and requirements, actively participates in Quality Improvement programs as mandated by the GPO, IDN or individual hospitals
Demonstrates thoroughness with all work related activities. Strives to continually improve quality and productivity results on an ongoing basis
Maintains scheduling flexibility to ensure availability to meet the needs of the department during all normal hours of operation and maintains regular and consistent attendance
Abides by all policies, procedures and protocols set forth in the Quintiles Departmental, Medical Personnel and Administrative Policy Manuals
4 year Bachelor’s degree from an accredited university is required, advanced degree a plus
Five plus years of experience in Pharmaceutical, Medical Device marketing or operations with demonstrated success is required
3 years of Account Management experience with key IDNs is required
Hematology experience is a strong plus
Extensive experience in the hospital system marketplace and working with Executive Management in hospital systems
Demonstrated knowledge, experience and understanding of the strategy of contract negotiation is a must
Established relationships with the key stakeholders in the major IDNs within the geography is required. At least one reference will need to be from one of these stakeholders

Hospital System Manager Resume Examples & Samples

Minimum of 4+ Specialty Pharma Sales Experience
Current Kaiser experience
Rheumatology dermatology experience in the biologic space
Experience in the oncology and nephrology biologic space
Experience as a Specialty Pharmaceutical Sales rep

Senior Manager Hospital & Patient Services Resume Examples & Samples

Providing superior customer service and admission support to referral sources and patients
In addition to growth results in the assigned HPSM territory, may be assigned 1 – 3 Hospital & Patient Services Managers (HPSM) to provide guidance, advice and support, acting as a subject matter expert and resource. Provides expertise regarding procedures and issues ensuring appropriate resolution
Responsibilities may include direct supervision and/or training of HPSMs during their first 1 – 3 years of employment, reporting directly to the Vice President, Market Development
Monitors and evaluates assigned HPS Manager activities to include
Provides written feedback throughout the year through scheduled field contact visits
Evaluates HPSM performance based on goals, standards and benchmarks set up in coordination with the Director, Hospital & Patient Services (HPS)
Assists Senior Director, Performance Training with new hire HPSM training classes and in on-going training and development of newly hired HPSMs during their first year of employment
Through frequent and regular visits, builds, establishes and maintains customer relationships
Conducts one on one contacts with patients identified for admission to FMS facilities in order to market our services and facilitate the admission
Facilitates and coordinates timely admission process for all patients being referred for Dialysis Services
Collaborates with appropriate physicians and hospital staff to obtain information necessary for outpatient placement
Escalates admissions issues and problems according to the established procedures to ensure timely resolution
Works with the applicable clinical manager(s) to accommodate shift requests as appropriate
Develops and maintains an extensive knowledge of the dialysis business and the support services provided by FMS and within the community
Maintains knowledge of the local market as well as industry trends in order to monitor and quickly react to changes which may impact the company and the patient services provided
Consistently meets sales & marketing call objectives as established by management
Maintains accurate and timely account data and completes call reports as required
Conducts professional sales presentations to all customers
In FMCNA-affiliated Acute Programs within the geographically assigned area, may be represented as a "Clinical Liaison", "Hospital Services Specialist" and/or as a contracted employee of that hospital, conducting the following additional responsibilities and services
Develops and maintains an In-depth knowledge of the admissions processes for the focal dialysis market to include all area dialysis providers
Facilitates the placement of all in-patient dialysis patients (FMCNA-affiliated AND non-affiliated patients) into the out-patient setting, coordinating with the patient and discharge planners to identify appropriate placement for outpatient dialysis services according to the patient preferences, physician orders, and capacity of outpatient dialysis facilities within the market
Collaborates with outpatient dialysis staff and hospital staff/partners to resolve Issues relating to the placement of patients into the outpatient setting. Assesses related customer service issues reported by the referral source
Focuses on decreasing the hospital length of stay by intervening early in the discharge process to impact timely discharge, discharge to vs. after dialysis
Facilitates and coordinates the provision of renal services for pre-ESRD and ESRD patients by collaborating with the appropriate clinicians to provide services such as renal education; treatment option education; insurance and financial education, etc
Ensures all tasks and activities are executed in compliance with company standard operating procedures and all applicable regulatory requirements
3 - 5 years’ related experience in healthcare operations, sales, sales support, B2B, etc
2 - 3 years of Business to Business or Customer Service experience
Excellent communication skills - written and oral- with ability to communicate to all levels of personnel
Good computer skills required with knowledge of Microsoft Office applications- Word, Excel, PowerPoint, and Lotus Notes
Completion of and compliance with the Marketing and Business Development Functional Compliance Program

Hospital Account Manager Medical Device Division Resume Examples & Samples

Achieves the assigned sales objective for the territory
Effectively manages the necessary process to ensure product acceptance to assigned hospital accounts by establishing credibility with key hospital stakeholders, performing timely product review, expediting laboratory acceptance of product, implementing Effective plan for product pull-through, and organizing in-services to communicate appropriate approved product information to appropriate hospital personnel and cover all shifts
Coordinates appropriately and effectively with Hospital Account Executives to ensure successful pull through of greater corporate initiatives
Collaborates with managed markets team as appropriate with support of RSM and HAE
Operates the territory within the assigned expense budget
Completes all required training courses and continually updates product knowledge
Completes all expense report activities within timelines and company guidelines
Assists Regional Sales Manager in training new hospital specialists
Knowledge of relationship between institutions, IDNs, and satellite offices
Ability to Link solutions to patient customer needs, deliver a Compelling Presentation, displays personal conviction, and establishes credibility and trust
Experience selling in the Nevada area
Travel (approximately 30%)

Hospital Account Manager Medical Device Division Resume Examples & Samples

Effectively manages the necessary process to ensure product acceptance to assigned hospital accounts by establishing credibility with key hospital stakeholders, performing timely product review, expediting laboratory acceptance of product, implementing
Effective plan for product pull-through, and organizing in-services to communicate appropriate approved product information to appropriate hospital personnel and cover all shifts
Complies with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare
Professionals as well as complying with all OAPI standards and policies relating to all job activities
Experience selling in the Philadelphia area

Hospital Manager Resume Examples & Samples

Must have the ability to multi-task, have good communication skills, organization skills, and problem solving skills
Computer skills and mathematical ability required
Bachelor’s degree or the equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities
Three years related experience required (health care, veterinary profession, service industry, etc.) including a minimum of one year direct supervisory experience (includes hiring, staff development, etc.)
Certified Veterinary Practice Manager (CVPM) or Veterinary Management Institute (CVPA) certification preferred
Experience working in high volume spay/neuter clinic preferred

Customer Manager, Hospital Accute Care Resume Examples & Samples

Building relationships within the therapeutical areas, successfully running priority issues and initiating and carrying out cooperation on the most complex Customer accounts by region / nationally
Developing relationships within each account to ensure an understanding of each account’s objectives, goals, and challenges in order to find collaborative opportunities to improve patient health outcomes
Building the account strategy and execution across the account and stakeholders, ensuring effective implementation and follow up for both launch planning and current business
Proactively identifying business opportunities and supporting appropriate pull-through, understanding current state and evolving landscape of integrated payers in the country
Minimum: Healthcare education, Bachelor or University degree from accredited university
Minimum: 5 years commercial experience in a Key Account Manager role within Pharmaceutical industry, preferable within hospital & acute care products/ antibiotics
Analytical & well-structured mindset
Customer engagement skills and confident to interact with persons with authority and try new opportunities internally and externally
High level of scientific/clinical knowledge is required in order to provide approved disease & therapeutic solutions (e.g. approved product information and patient education) to key decision makers and stakeholders
Ability to work in a very complex setting and across many functions and levels and across different customer types
Ethics and integrity
High drive for results and accountable for optimizing deals
Focus on Customers and patients
Self-motivated with the ability to perform with a high level of independence
Project Management and administrative skills
Productive Communication skills
Problem Solving skills
Fluent in conversational and written Swedish and English

Health Systems Manager, Hospital Systems Resume Examples & Samples

Able to manage and motivate diverse groups and individuals, and work successfully as a leader in a team environment
Proven ability to collaborate within staff account teams in order to develop appropriate plans for hospital constituents
Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures
Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments

Manager Hospital Based Resume Examples & Samples

Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment and payroll
Handles and resolves issues that jeopardize the success of the assigned area
Monitors and adheres to the budget to ensure compliance

Territory Manager, Hospital Resume Examples & Samples

Achieve sales hardware and disposable sales quotas as assigned
Responsible for maintaining short range and long term plans for developing sales within the assigned territory
These plans include: annual business plan and strategic selling analysis (Blue Sheets)
Responsible for developing an adequate pipeline of potential sales to meet territory sales expectations
Responsible for providing the required in-service education to customers
Responsible for maintaining organized account records, including account profiles
Responsible for providing various reports as required by management. These shall include: Expense and Call Activity reports on a weekly basis. Forecast monthly and quarterly. Maintain an accurate SOS
Responsible for implementing and maintaining company provided selling tools such as defibrillator needs analysis, flip charts and ZOLL “War Book”
Responsible for maintaining and tracking demo and evaluation inventory. In addition, equipment must be maintained and presented in good working manner. Each Territory Manager is financially responsible for the equipment as assigned to them
Other projects as assigned
Knowledge of ZOLL and competitive products
Strategic and customer oriented selling skills
Professional and ethical
Organizational/Territory Time Management skills
Must be able to lift 25 lbs unassisted

Manager, Hospital Emergency Room Resume Examples & Samples

Supervises nursing staff and assures staff competency
Coordinates and maintains communication with medical staff, nursing units, Administration, visitors, patients and their families for emergency services throughout the hospital. Ability to work and function in an interdisciplinary team
Develops and implements policies and procedures that support the provision of services, achievement of outcomes, and guide regulatory compliance
Conducts ongoing assessment and improvement of the department’s performance. Promotes the quality management through various hospital clinical initiatives by maintaining appropriate quality control programs
Assumes leadership role in developing and executing strategy of new services and programs to support the Emergency Department and Hospital
Demonstrates knowledge and understanding of the requirements of regulatory and accrediting agencies
Oversees and directs department orientation, in-service training, and continuing education for the department
Fosters an environment of professionalism, collegiality and collaboration and ethical practice
Excellent verbal and written communication skills
Possess the ability to prioritize responsibilities and handle multiple projects simultaneously
Demonstrates clinical competence to practice within the Emergency Department’s Scope of Care
THOSE SPECIFIC FUNCTIONS WITH AN (*) ARE ESSENTIAL FUNCTIONS CONSIDERED NECESSARY TO ACCOMPLISH THIS JOB

Pediatric GI Hospital Territory Manager Resume Examples & Samples

Provide analytic insight to territory data, issues, and opportunities, utilizing all available company resources
Participate in team meetings as required to report on overall territory status and provide feedback
Manage annual budget for territory activities and programs
Share new product ideas/suggestions, market trends and competition
Develop and deliver quarterly/bi-annually, or at frequency directed by the Regional Sales Manager, business reviews with key strategic business partners
Serve as main point of contact for their assigned accounts
Use company tools/resources appropriately to move towards achievement of set goal(s) for their assigned accounts
Coordinate with Regional Sales Manager to manage field ride along objective and expectations
Identification of and effective communication of all company products/benefits to appropriate health care professionals and clients using accurate product information and persuasive sales presentation techniques
Attend and participate in corporate meetings and national/regional sales meetings
Accurate reporting and resolution of client problems, escalating as appropriate
Advanced selling skills. Polished, presentation style to provide service to customers and key centers
Ability to deliver results, set priorities and engage into energetic and focused action
Ability to differentiate our products against our competitors clinically
Ability to speak clinically to the target audience in all channels by presenting the appropriate abstracts, studies, white papers, etc. that speak specifically in support of our products
Ability to develop effective rapport and working relationships with customers and the sales team
Able to interpret market research, sales, volume and consumption data and make sound judgment and recommendations
Ability to convey concepts and information, orally and in writing; effective conducting persuasive presentations
Ability to set priorities, and efficiently perform responsibilities
Ability to manage a large territory through effective routing and planning
Ability to demonstrate sound judgment and recommendations with an entrepreneurial style
Ability to connect to external industry organizations. Develops an effective network of industry, scientific, and key opinion leader relationships in the U.S
Ability to navigate provided technology business resources
Possesses well-developed thought processes and ability to support decisions
Excellent listening skills; seeks input and feedback
Skilled team player who sees the big picture and is willing to help others in the organization
5+ years of sales experience in the pharmaceutical, nutrition and/or medical equipment industry, with at least three full annual fiscal cycles
2+ years of hospital and/or account based selling
Nutrition and/or clinical experience preferred
Medical Nutrition Sales experience and industry knowledge preferred
Registered Dietitian (RD), Licensed Dietitian (LD) or Registered Nurse (RN) preferred
Must reside in the assigned territory

Hospital Account Manager Medical Device Resume Examples & Samples

Attains the designated goals for calls on appropriate accounts and healthcare professionals to communicate balanced, accurate, and complete information on OAPI products
Executes calls on lab directors in order to provide product information and to ensure the availability of OAPI products in assigned accounts of territory
Manages the territory in an efficient and orderly manner through effective business planning and implementation, ascribing to principles of key account prioritization/physicians
Demonstrates ability to pull through hospital lab placement of assigned product(s) in associated community physician practices that utilize assigned account lab services
Demonstrates a consistent completion of administrative requirements including reporting in a timely manner, budget management, log-ins, etc
Complies with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities
Understands and consistently applies OAPI’s corporate values and policies to everyday activities
Ability to gather customer specific information, analyze quantitative data, and interpret information
Ability to clarify customer interests, address customer issues, and manages customer expectations
Strong time-management, organizational and planning skills
Ability to apply newly learnt knowledge and skills
Ability to write routine reports and correspondence
Ability to meet appropriate healthcare facility credentialing guidelines
Valid drivers license and good driving record (no more than three moving violation convictions with the past three years)
B.S. or B.A. degree + 4 years experience as a Sales Representative within OAPI or in another pharmaceutical company
Experience selling in the D.C./Baltimore/Virginia area

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