Executive Steward Resume Samples

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M Kuhlman

Marjorie

Kuhlman

187 Wiegand Hills

Philadelphia

+1 (555) 751 5135

187 Wiegand Hills

Philadelphia

Phone

p +1 (555) 751 5135

Experience Experience

New York, NY

Asst Executive Steward

New York, NY

Rodriguez Inc

New York, NY

Asst Executive Steward

Assist in overseeing operations in the stewarding department to ensure departmental strategic goals and intent are being met and exceeding expectations
Ensure all employees are properly trained in the Stewarding policies and procedures and use of all equipment
Act as a liaison with contract companies
Implement of F&B policies, operating procedures and training programs, manuals, directives, work schedules, rules and regulations for the stewarding staff and personnel
Coordinate and communicate with all outside vendors and services, and Health Department
Other job related duties as requested
Steward Supervisor

Dallas, TX

Assistant Executive Steward

Dallas, TX

Klein and Sons

Dallas, TX

Assistant Executive Steward

Oversee on the job training & development programs through stewarding managers on a regular basis
Regular inside company contacts with subordinates to assign and review work, requiring tact and discretion
Work with confidential data
Working knowledge of kitchens, dish machines and chemical awareness
Perform all other job related duties as requested
Review projected guest flow and staffing levels, and assign staff to work areas
Work varied shifts, including weekends and holidays

present

Detroit, MI

Executive Steward

Detroit, MI

Nicolas-Bode

present

Detroit, MI

Executive Steward

present

Observe performance and develop detail plans for improvement. Administering recognition for good performance
Determines work procedures and expedites workflow
Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct subordinates in details of work
Management of maintenance and sanitation standards in all food production areas, including ongoing training , development, and follow up
Assist in training all kitchen workers in all aspects of safety
Monitor and assist all assistants with personnel scheduling and discipline
Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs

Education Education

Bachelor’s Degree in Hotel

University of Illinois at Chicago

Bachelor’s Degree in Hotel

Skills Skills

The ability to handle all situations professionally and excellent interpersonal skills to deal effectively with guests, management and employees
Ability to read and speak basic English so as to fully comprehend job requests, caution notices, event orders and similar written materials
Working knowledge of various cleaning chemicals and agents; knowledge of MSDS sheets and procedures
Organizational skills to function effectively with attention to detail while meeting established deadlines
Ability to take a leadership role and work in a fast paced environment
Ability to effectively communicate in English, in both oral and written forms
Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs
Ability to work in a fast-paced, busy, and somewhat stressful environment; maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines
Ability to successfully complete the Serve Safe training class
Excellent customer service skills

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Assistant Executive Steward Resume Examples & Samples

Oversee on the job training & development programs through stewarding managers on a regular basis
Coordinate purchase needs and parts to properly operate Food & Beverage outlet needs and fill outlet requisitions
Ensure all employees are properly trained in the Stewarding policies and procedures and use of all equipment
Steward Supervisor
Associates Degree in Business, Hospitality, related field, or equivalent work experience
At least four (4) years of experience in management or supervisory role
Working knowledge of kitchens, dish machines and chemical awareness

Executive Steward Resume Examples & Samples

401(k) Retirement Plan
Sonesta Hotels & Other Outlets Discounts
Paid Holidays
Employee Recognition Programs
Newborn & Adopted Child Leave
Long term Disability
Employee Referral Program
Credit Union
Employee Activities & Events

Assistant Executive Steward Resume Examples & Samples

At least 2 years of supervisory experience in a similar position
Working knowledge of OSHA and safety regulations
Working knowledge of Microsoft Office and other related computer programs
Ability to effectively communicate in English, in both written and oral forms

Executive Steward Resume Examples & Samples

Lead staff in daily coordination and distribution of big four items: china, glassware, linen and silver
Oversee equipment storage and distribution according to established standards
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Ensure compliance with health, safety, sanitation and alcohol awareness standards and prepare for health inspections

Assistant Executive Steward Resume Examples & Samples

Selects, trains, schedules, supervises and counsels all members of stewarding department in accordance with established standards for safety, productivity and performance. Delegates dish and equipment washing and silver polishing activities
Directs staff in maintaining the cleanliness of the back of the house areas, which include; main kitchen, storage areas, dumpster, loading dock, employees cafeteria, and warewashing areas. Manages general cleaning schedule so that the food service areas meet or exceed the health inspection requirements. Schedules purchases of all stewarding equipment
Controls the equipment storage areas and the issuance of equipment for the Food Service department. This includes maintaining the cleanliness and good operating condition of house kitchen equipment, i.e., stoves, refrigerators, ovens, icemakers, walkins, dish machines, etc. Monitor all inspections; Health, Quality Assurance, Ecosure, etc
Maintains the inventory and coordinates the distribution of all big four items: china, glassware, linen and silver which also includes visual inspection to ensure cleanliness and safe transportation. Oversee Timesaver and payroll. Responsible for frequency of inventories fro all big four items; monthly, quarterly. Responsible for establishing and maintaining par levels for all food & beverage outlets & banquet facilities in addition to establishing re-order points for all big four items. Responsible for minimizing inventory shrinkage
Coordinates services and supplies of stewards department with various departments, to include food distribution, pre-banquet event or other events and food recover post banquet and other events. Participates in all food dish-up for all banquet functions. Replenishing food for all or maintaining all buffet lines in banquet or in the food & beverage outlets. Responsible for deliveries to the various food & beverage outlets. Communicates with other departments through both oral and written communication, distributing daily Event Orders and assignments
Organizes and conducts preshift and departmental meetings to advise staff of forecasted expectations. Attends other relevant meetings
Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette
Strong working knowledge of kitchen operations, equipment, food production, sanitation and safety
Knowledge of sanitation standards, health codes, Material Safety Date Sheet/Chemical listings, OSHA and DOSH laws and regulations that involve the hotel industry
Basic mathematical skills and skill in the use of a calculator to prepare moderately complex mathematical calculations without error, i.e., budgets, forecasting, inventories
Ability to effectively deal with employees and customers, some of whom will require high levels of patience, tact and diplomacy, to defuse anger, collect accurate information and provide positive and proactive solutions
Writing ability to document various reports, forms and orders using correct grammar and appropriate vocabulary
Ability to manage a large staff and apply basic supervisory skills to plan, organize, direct employees, coach, train and discipline, as necessary
Ability to prioritize and organize workload to ensure deadlines are met
Ability to grasp, hold and carry items weighing up to 50 lbs
Ability to use various office equipment, including, but not limited to, typewriters, calculators, photocopiers and facsimile machines

Assistant Executive Steward Resume Examples & Samples

A true desire to satisfy the needs of others in a fast paced environment
Refined verbal communication skills
Ability to lift, pull, and push a moderate weight (about 50 pounds)
Must be able to work a flexible schedule, including weekends and holidays

Assistant Executive Steward Resume Examples & Samples

At least 4 years of experience as a Steward in a similar environment
Working knowledge of all kitchen steward functions and of all cleaning materials/equipment used in a kitchen and in a banquet function
Excellent organizational skills to be able to function under time constraints, and deadlines with attention to detail

Executive Steward Resume Examples & Samples

Be a clear thinker in pressure situations and exercise good judgments
Previous experience in food and beverage, preferably in a leadership role
Flexible schedule to include nights, weekends and holidays

Executive Steward Resume Examples & Samples

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Stewarding Department to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation
Ensure the organization and sanitation of all kitchens, storage areas, employee dining room, waste receptacle areas, compactor room, carts, tables, and Stewarding Department equipment and machinery through constant monitoring and adherence to a vigorous cleaning schedule
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures
Ensure proper use and provide regular care, security and maintenance of machinery and equipment used in the Stewarding Department
The ability to work closely with the Executive Chef, Director of Food & Beverage, Banquet Chef, Banquet Manager, and Food & Beverage Outlet Managers to coordinate adequate supply and storage of china, silver, glass and other equipment used in service; oversee Stewarding functions in relation to banquets set-up and service
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Work harmoniously and professionally with co-workers and supervisors

Executive Steward Resume Examples & Samples

High School diploma or equivalent and/or experience in a hotel or a related field preferred
At least one year of progressive experience in a hotel or related field
Supervisory experience strongly preferred

Executive Steward Resume Examples & Samples

Enjoy working in a fast pace environment while having an impeccable eye for detai l
Share your passion and knowledge to ensure completion of all cleaning responsibilities
Take pride in on time delivery of clean and sanitized equipment to requisitioning department
Communicate kitchen and restaurant service needs throughout the shift and ensure that all requirements and expectations are exceeded
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
Experience. Previous experience in food and beverage, preferably in a leadership role
People Person. The best part of serving others is creating experiences for them that go beyond the expected
Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing

Executive Steward, Boca Raton Resort & Club Resume Examples & Samples

Maintain the inventory and coordinate the distribution of all big four items: china, glassware, linen and silver, which also includes visual inspection to ensure cleanliness and safe transportation
Control the equipment storage areas and the issuance of equipment for the food service department. This includes maintaining the cleanliness and good operationg condition of house kitchen equipment, i.e. stoves, refrigerators, ovens, icemakers, walk-ins, dish machines, etc
Organize and conduct preshift and departmental meetings to advise staff of forecasted expectations. Attend other relevant meetings

Assistant Executive Steward Resume Examples & Samples

Assist in the management of all stewarding operations to include, but not limited to, inventory management, maintenance of sanitation and cleanliness standards, systems management, budget and forecasting, health inspections, safety initiatives, , report generation, department management, meeting participation and facilitation, implementation of policies and procedures, cost controls and overall profitability
Implement, oversee and ensure compliance with all sanitation standards and procedures
Ensure food service equipment is secure, maintained and optimally functional
Maintain inventory control, daily coordination and distribution of big four items: china, glassware, linen and silver
Assist in monitoring and developing develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counselling and evaluations and delivering recognition and reward

Executive Steward Resume Examples & Samples

Oversee all aspects of the daily operation of the Stewarding Department
Supervise all outlet personnel
Schedule all stewards, pot washers, and night cleaners
Supervise and maintain the sanitation of kitchen, store rooms, hallways, dock, and equipment
Work with the Executive Chef and the Director of Catering to anticipate equipment needs
Order and control inventory of all cleaning compounds
Respond to guest complaints in a timely manner
Work with other F&B managers and keep them informed of F&B issues as they arise
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
Coordinate and monitor all phases of Loss Prevention in the stewarding areas
Ensure compliance with SOP’s in all stewarding areas
Design and implement daily, weekly and monthly cleaning schedules
Conduct quarterly china, glass, linen and silver inventories
Reconcile quarterly cleaning expenses for rebate purposes
Maintain and operate burnishing machine
Schedule and monitor trash removal
Train staff in assembly and cleaning of dish machine
Ensure compliance with requisition procedures
Be visible on the floor and assist staff as needed during each meal period
Organize and conduct department meetings in a timely manner
Hire, train, coach and counsel employees
Conduct staff performance reviews in accordance with Highgate Hotel standards
Schedule pest control visits
Assist in plate-up with staff as required
At least 1 year of progressive experience in a hotel or a related field
High school diploma preferred
Previous supervisory responsibility preferred
Long hours sometimes required
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Participate in M.O.D. coverage as required
Maintain high standards of personal appearance and grooming, which include wearing nametags
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives

Executive Steward Resume Examples & Samples

Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct subordinates in details of work
Observe performance and develop detail plans for improvement. Administering recognition for good performance
Maintain sanitation levels by directing shift stewards for specific jobs
Insure “Wet Floor” signs and other markers are used
Insure that all equipment functions properly
Circulate through all kitchen areas to insure team members job performance an/or correct problems situations
Serve as a role model for the Sanitation Department. Always conduct oneself in a manner that reflects a positive professional image
Assist in training all kitchen workers in all aspects of safety
Delegate duties and communicate with chef, special projects and/or area concerns
Flexible to work any day or shift
The understanding of labor budgets and financial statements
Ability to take a leadership role and work in a fast paced environment
One (1) years kitchen cleaning experience as a steward

Executive Steward Resume Examples & Samples

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Stewarding Department to ensure that established cultural and core standards are met
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control
The ability to coordinate an adequate supply of china, silver, glass and other equipment used in service
Previous supervisory experience is required
Be part of a cohesive team with opportunities to learn, grow and develop

Executive Steward Resume Examples & Samples

Maintains a complete knowledge of
Anticipated business levels per meal period
Daily house counts
Scheduled in house group activities, locations and times
Correct maintenance and use of equipment
All department policies/service criteria
Correct chemical handling criteria
Inspects quality of work performed by Night Cleaners and resolves deficiencies. Ensures scheduled cleaning tasks are completed within specified time frames
Meets with Executive Chef and reviews the kitchen needs daily
Maintains close communication with Food and Beverage Managers, working to supply their equipment needs
Reviews kitchen and restaurant service needs from Stewarding/ cleanliness throughout the shift and ensures all requirements are met according to specifications
Establishes par levels and storage requirements for supplies and equipment. Completes requisitions to replenish shortages or additional items needed for the anticipated business
Checks storage areas for proper supplies, organization and cleanliness. Instructs designated team members to rectify any cleanliness/organization deficiencies
Ensures that all items are stored in accordance with state/local health and fire department regulations and according to National Park Service (NPS) requirements
Establishes cleaning schedules for all tasks to be completed on a daily/weekly/monthly/quarterly basis, ensuring that all areas are routinely cleaned
Prepares weekly work schedules in accordance with staffing guidelines and labor forecasts
Conducts pre-shift meetings with team members and reviews all information pertinent to the day’s business. Inspects appearance criteria of team members, rectifying any deficiencies and ensuring compliance with Company dress code
Monitors all work areas for compliance with health regulations, safety practices and preventative maintenance
Provides feedback to team members on their performance. Handles team member’s challenges, counsels’ employees and administers progressive discipline according to Company and Union guidelines
Ensures all closing duties for team members are completed before they sign out
Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow team members
Follow all policies and procedures as outlined in Aramark Food safety programs and maintain relationship with EcoLab
Maintain inventory levels and controls for linen, china, glass, small ware, silverware, and other items
Assist Director of F&B with inventory audits across the park
3 years of experience in sanitation work or within Aramark
Strong computer skills and ability to quickly learn new technology systems
Excellent customer service and focus on creating a positive dining experience
The ability to read, write, and follow instructions
Must work event based hours which may include early mornings, evenings, nights, weekends and/or holidays as necessary
Supervisory experience

Executive Steward FS Resume Examples & Samples

Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality

Executive Steward Resume Examples & Samples

Bachelor’s degree (B.A./B.S.) in culinary or related field from four year college or university; four years Stewarding or equivalent experience, or equivalent combination of education and experience. Prior gaming experience preferred. Minimum of four years supervisory experience required
Must have excellent verbal and written communication skills
Must be proficient in Microsoft applications (Excel, Word, and Outlook)
Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Responsible for staff development and training programs
Responsible for rewards and recognition program to maximize employee engagement
Evaluates team members within department and delivers constructive feedback to employees in regards to performance
Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs
Determines work procedures and expedites workflow
Responsible for employee performance (disciplining, coaching, counseling)

Executive Steward Resume Examples & Samples

Select, train, schedule, supervise, and counsel all associates in Stewarding department
Maintain inventory, inspect and coordinate the distribution of all big four items china, glassware, linens, and silver
Perform general/routine cleaning tasks using standard resort cleaning products
Assure that ample cleaning supplies and ware wash detergent are on hand. The costs cannot exceed monthly forecasts

Assistant Executive Steward Resume Examples & Samples

This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members
Knowledge of sanitation methods
Regular inside company contacts with subordinates to assign and review work, requiring tact and discretion
Work with confidential data
Immediate supervision over a unit where most of the time is spent assigning, reviewing, checking work and eliminating ordinary difficulties, such as malfunction equipment
Responsible for supervising Utility staff
Review projected guest flow and staffing levels, and assign staff to work areas
Monitor work to ensure compliance with sanitation procedures and policies
Assist subordinates with work assignments as needed
Investigate equipment problems and resolve in accordance with standard operating procedures. Prepare maintenance work orders as needed
Prepare schedule for staff and make necessary adjustments to assigned work area as needed to cover staff fluctuations
Review inventory of cleaning supplies and requisition supplies as needed
Train new employees and update all employees on new procedures or policies

Executive Steward Resume Examples & Samples

Selects, trains, schedules, supervises, and counsels all members of stewarding department in accordance with established standards for safety, productivity, and performance. Delegates dish and equipment washing and silver polishing activities
Directs staff in maintaining the cleanliness of the back of the house areas including: main kitchen, storage areas, dumpsters, loading dock, the associate dining room, and ware washing areas. Manages general cleaning schedule so that the food service areas meet or exceed the health inspection requirements
Maintains the inventory and coordinate the distribution of all big four items: china, glassware, and silver, which also include visual inspection to ensure cleanliness and safe transportation
Controls the equipment storage areas and the issuance of equipment for the Food Service department. This includes maintaining the cleanliness and good operating condition of house kitchen equipment, i.e., stoves, refrigerators, ovens, ice makers, walk ins, dish machines, etc
Assures that ample cleaning supplies and ware wash detergents on hand. These costs are not to exceed monthly forecast budgets
Ability to retrieve items from 8” shelves
Working knowledge of kitchens, equipment, food production, sanitation and safety. One year as Assistant Executive and/or Stewarding Supervisor required

Executive Steward Resume Examples & Samples

Maintain sanitation and cleanliness of all areas of the dishroom, kitchen aisle, and dock area
Break down trays, set up dish machine, wash dishware, and sort and store all clean china, glass and silver using proper procedures
Thoroughly clean dock area and dumpster
Break down dish machine and clean inside and outside
Clean tile walls and baseboards
Perform any other job related duties as assigned

Executive Steward Resume Examples & Samples

Hire, train, schedule, supervise and counsel all members of the stewards department in accordance with established standards for safety, productivity and performance. Delegate dish and equipment washing and silver polishing activities
Direct staff in maintaining the cleanliness of the back of the house areas, which include: main kitchen, storage areas, dumpster, loading dock, employee cafeteria, and ware washing areas. Manage general cleaning schedule so that the food service areas meet or exceed the health inspection requirements
Ability to visually inspect cleanliness
Ability to count serviceware during Big Four inventory
Abilty to push/pull service carts weighing up to 500 lbs
Ability to read and speak basic English so as to fully comprehend job requests, caution notices, event orders and similar written materials
Ability to stand and move throughout the facility for long periods of time, eight hours or more continuously perform essential job functions
Ability to operate computer in Window environment, including Word and Excel

Executive Steward Resume Examples & Samples

Work with the Culinary Operations Supervisor and Executive Chef to ensure all all timelines met and all tasks completed as per BEO
Ensure a clean, safe and pleasant atmosphere is maintained in the dishroom and steward work areas at all times
Perform any opening and closing checklists, ensuring that the dishroom and kitchen work areas are clean at the end of each day
Maintain store rooms and refrigerators and ensure they are kept clean
Ensure at all times that food safety guidelines and company food quality standards are adhered to
Maintain positive attitude in high stress situations
Operate dish washing machine set-up, load, run and remove clean dishes once process is complete
Place clean dishes on correct shelves ready to be used again
Manually hand wash and scrub pots to ensure they are thoroughly cleaned
Must be flexible and willing to work a varied schedule, which includes evening/weekends and holidays
Must be over 21 years of age
Must be fluent in the English language
Must have a valid Food Handler Card
Lifting Requirements

Assistant Executive Steward Resume Examples & Samples

Assist in conducting regularly scheduled departmental meetings
Ensure all banquet event orders are reviewed and ensure proper set-ups are in place
Assist with monthly reports on shortages in chinasilverware and equipment and requisition replacements as required while following budget guidelines
Ensure all equipment is in working order and report any items in need of repair
Previous leadership experience in a Stewarding department preferred
Computer literate in Microsoft Window applications required
Bilingual in Spanish highly preferred

Executive Steward Resume Examples & Samples

Assist team with ensuring excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example management style
Management of maintenance and sanitation standards in all food production areas, including ongoing training , development, and follow up
Control store room issues, all china, silver and glass
Assist in ensuring that all food and beverage outlets have sufficient equipment to perform all duties at the highest level

Assistant Executive Steward Resume Examples & Samples

Direct staff in maintaining the cleanliness of the back of the house areas which include; main kitchen, storage areas, dumpster, loading dock, associate cafeteria, and washing areas
Maintain inventory, inspect and coordinate the distribution of all big four items: china, glassware, linens, and silver
Organize and conduct pre-shift meetings to advise staff of forecasted expectations and other relevant meetings

Hilton Milwaukee Executive Steward Resume Examples & Samples

Directs staff in maintaining the cleanliness of the back of the house areas including main kitchen, storage areas, dumpsters, loading dock, the associate dining room, and ware washing areas. Manages general cleaning schedule so that the food service areas meet or exceed the health inspection requirements
Maintains the inventory and coordinate the distribution of all big four items china, glassware, and silver, which also include visual inspection to ensure cleanliness and safe transportation
Organizes and conducts pre-shift and departmental meetings to advise staff of forecasted expectations. Attends other relevant meetings
Performs general/routine cleaning tasks using standard resort cleaning products as assigned to adhere to health standards
Performs other duties as requested, such as assist banquet and catering staff and move supplies and equipment
Ability to count service ware during inventory
Ability to push/pull service carts weighing up to 500 lbs
Ability to grasp, hold, and carry items weighing up to 40 lbs
Ability to read and speak basic English so as to fully comprehend job requests, caution notices, event orders, and similar written materials. Basic Spanish comprehension is also required
Ability to retrieve items from 8' shelves
Ability to stand and move throughout the facility for long periods of time, eight hours or more and continuously perform essential job functions
High school education preferred

Executive Steward Resume Examples & Samples

Ensures compliance with food handling and sanitation standards
Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations
Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each)
Enforces proper use and cleaning of all dish room machinery
Enforces proper cleaning routines for serviceware, equipment, floors, etc
Conducts china, glass and silver inventories
Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage
Trains associates in safety procedures
Maintains proper associate uniform standards and footwear which is slip and oil resistant, enclosed toe and heel
Investigates reports and follows-up on associate accidents
Provides feedback to individuals based on observation of service behaviors
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
Communicates performance expectations in accordance with job descriptions for each position
Establishes and maintains open, collaborative relationships with associates
Solicits associate feedback
Participates in associate progressive discipline procedures
Celebrates successes by publicly recognizing the contributions of team members
Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals
Understands the impact of department’s operation on the overall hotel financial goals and objectives
Ensures all food holding and transport equipment is in working order
Supervises associates ability to follow loss prevention policies to prevent accidents and control costs
Strives to improve service performance
Reviews associate satisfaction results to identify and address associate problems or concerns
Ensures hotel policies are administered fairly and consistently
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards
Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel

Executive Steward Resume Examples & Samples

Constantly responsible for stewarding supervisors to properly accomplish job requirements of the department
Responsible for all phases of departmental requirements
Ability to work with all equipment and supplies in department
Conduct on-going training of departmental equipment and supplies
Constantly work closely with Catering, Banquet Service, Banquet Set-Up, Restaurant and Culinary departments to assure quick and efficient execution of Banquet functions and meal period service
Responsible for training in food, health and safety of all divisional personnel
Constantly responsible for walk-through inspections of all kitchen and service areas
Assists in conducting monthly inventories, (daily usage and specialty items) maintaining established pars and ordering necessary equipment
Assists in maintaining all equipment and coordinate repairs when necessary
Constantly responsible for overseeing staff
Attends meetings as directed
Constantly communicates with all employee relation issues, paperwork consisting of records and miscellaneous matters
Constantly communicates to employees’ policies, procedures, standards and expectations
Constantly ensures all proper health and fire code requirements are communicated to employees and maintained
Constantly communicates job assignments to employees
Constantly work closely with all departments to ensure effective service
High school diploma or equivalent and at least 3 years prior supervisory experience consisting of business management, record keeping, purchasing basics, knowledge of kitchens and dish machines, inventory control, fire safety and chemical awareness programs
Ability to be flexible, handle multiple tasks, and be observant
Previous experience working in a similar resort setting
Constantly reading, writing, seeing, hearing throughout the entire shift
Constantly lifting and carrying up to a maximum of 50 lbs., alone, for distances up to 500 ft
Frequently Washing, Rinsing, Bussing
Frequently stooping, bending, twisting and reaching
Frequently pushing and pulling up to a maximum of 1,200 lbs
Must be extremely flexible with schedule
Work is performed indoors in a climate-controlled environment and outdoors with occasional temperature changes
Work with others, sometimes in close spaces
Moderate noise levels
Walking and standing on tile and mats
HAZARDS: Heavy lifting/pushing, wet floors, chemical odors

Executive Steward Resume Examples & Samples

Demonstrate thorough knowledge and ability in executing all tasks of each steward position
Hire, develop, motivate, lead and discipline all staff
Project a positive, professional and friendly image to all guests and employees
Co-ordinate and supervise all stewarding activities to ensure the smooth and efficient operation of the department
Consistently demonstrates knowledge of a variety of service styles and standards; a variety of china, glass and silver items and their applications; and proper use and preventative maintenance of all machinery and equipment
Maintain neatness, cleanliness and order of all kitchens, back of house areas, storage areas, employee dining room compactor room, recycling area, all working carts and tables, and hand washing facilities through constant monitoring and a vigorous cleaning schedule
Ensure a safe working environment by maintaining compliance with State regulations and taking corrective action for all workplace hazards and unsanitary conditions
Implementing and monitoring proper sanitation and hygiene techniques throughout hotel
Implementing and monitoring recycling program in all kitchens and F&B outlets
Works closely with and maintains open communications with Accounting and Purchasing to manage and monitor all inventories, storerooms, outlet par stocks, requisition systems and each area’s resulting costs
Controls usage of cleaning supplies and set standards regarding ration of covers to cost
Monitors equipment's and material handling to control costs, reduce breakage and theft
Set and explain priorities, exercise sound judgment, behave decisively and make tough decisions as needed in a demanding and ambiguous environment
Effectively allocate resources, coordinate efforts and maximize productivity, and take responsibility for following and seeing tasks through to completion
Prepare staff schedules in accordance with labor standards and business levels
Analyze and interpret financial statements including labor reports, profit/loss statements, budgets and daily stats reports
Observe daily conditions of all physical facilities and equipment, and make recommendations for improvements as needed
Develops mutual respect and stable working relationship with Director of Food & Beverage, Resort Executive Chef and Outlet managers
Work closely to achieve successful execution of banquet functions with Director of Food and Beverage, Banquet Chef and Banquet Manager
Conduct monthly meeting to communicate important and relevant departmental and hotel information to all staff
Adapt management and interpersonal style, respond effectively to emergencies/changes, and remain unflappable even under stress and criticism
Develop staff for future advancement and objectively recommend salary adjustments, transfers, promotions and dismissals
Prepare payroll as required by the Director of Finance
Complete and conduct performance evaluations for all employees in a timely manner
Attend and participate actively in all required meetings
Respond properly in any hotel emergency or safety situation
Perform other tasks or projects as assigned by the Director of Food and Beverage, hotel management and staff

Assistant Executive Steward Resume Examples & Samples

Oversees the proper setup and cleaning of chinaware, glassware, silverware and other related equipment for all F&B outlets, banquets, and functions
Manage labour cost in relation to the business level by adjusting staffing needs according to business levels
Plan staffing to achieve maximum productivity using minimal casual labour where necessary
Assist the Executive Steward to oversee F&B Hotel Operating Equipment inventory, consisting of glassware, chinaware, and silverware
Ensure efficient use of Materials Control system for processing all purchase orders for glassware, chinaware, and silverware
Ensure that all necessary supplies are available for the culinary department and various F&B outlets and coordinate with Chefs if supplies are not available
Responsible for the overall cleanliness of all back of the house areas, F&B outlets and banquet areas
Oversee the inventory management and control for all F&B hotel operating equipment in various kitchens
Certificate in Hotel Management will be an advantage
At least 5 to 6 years experience in Stewarding department of similar capacity
Able to converse in English and Mandarin (in order to liaise with Mandarin speaking colleagues)

Executive Steward Resume Examples & Samples

Catering equipment pulls as needed by both front and back of house
Cleanliness of kitchens, pantries, and general use areas
Organization of equipment and dish storage areas
Staff oversight and task delegation
Team player with an affinity for hitting curveballs out of the park
Completion of daily, weekly, and monthly cleaning schedules
Cleaning of all food service equipment
Maintain cleanliness standards while transporting supplies and product through-out facility
Miscellaneous duties as assigned
Minimum of 3-5 year's relevant experience is required
The ability to manage in a diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
Ability to communicate effectively with clients, senior management and Aramark support staff
Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable
Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends
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Executive Steward Resume Examples & Samples

Supervises all aspects of Team relations including, but not limited to, hiring, coaching, mediating, recognizing, and evaluating Assistant Executive Steward, Lead Kitchen Worker, Deep Cleaner-Stewarding and Kitchen Worker-Stewarding
Strategically trains and develops for succession Stewarding staff
Trains and supervises stewarding team in the proper handling of equipment and chemicals
Maintains inventory, reports shortages, and requisitions replacement of equipment and supplies
Ensures proper receiving, storage, and rotation of department products
Analyze and recognize any deficiencies or problem areas and provide corrective action to accomplish desired results
Manages departmental financial operating expenses including, but not limited to, budget, P&L, labor costs, controllables, and cost of goods
Adjusts or balances the size of staff in order to maximize productivity or control labor costs without sacrificing Guest service
Implements, adheres, and monitors all department and property policies and procedures including but not limited to standards of conduct, attendance, appearance, cash handling, confidentiality, safety, signature sequence of service, and sanitation
Resolves service opportunities; communicates with appropriate Team Members and leaders regarding Guest feedback
Interacts with Guests and Team Members by maintaining a visible presence in Guest areas during peak business periods
Works with all departments to successfully execute company strategies to maximize operational efficiencies and improve both the Guest and Team Member experience
Maintains the morale of the department through open communication and teamwork by deploying targeted communication strategies that inform and build support
Complies with all training initiatives, including, but not limited to attendance of all required participants, ongoing assessment of individual or department performance, and follow-up
Performs all administrative duties as required to successfully manage the department
Supervises the daily operation of all kitchen, service pantries, ware washing, silver, china, and glassware
Ensures all areas of responsibility are organized and maintained according to sanitary guidelines
Ensures accountability for all compliance issues, regulations, laws and health requirements as related to food and beverage operations
Perform related duties as assigned by Executive Chef and the Director of Food and Beverage
High school diploma or certificate from Educational Institute preferred
Minimum of three (3) years related experience with minimum of one (1) year leadership experience
Must be certified ServeSafe Food Protection Manager within 90 days
Strong problem solving, mediation, coaching, and consulting skills
Excellent verbal and written communications skills
Knowledgeable of applicable federal, state, and local regulations
Fully Competent in Microsoft Office
Ability to develop and sustain productive Guest relationships
Ability to demonstrate excellent verbal and written communications skills
High organizational skills and ability to complete several ongoing activities, projects, or assignments to meet deadlines
Ability to train, develop, and mentor team
Ability to manage the performance of others effectively
Ability to demonstrate a high level of energy and enthusiasm
Ability to work independently and as part of a team with a high degree of honesty and candor
Ability to interpret and explain company policies and procedures to others
Ability to obtain support for ideas and actions from direct reports, peers, or supervisors in order to accomplish a task or goal
Ability to identify circumstances or opportunities that require the notification and/or approval of others

Assistant Executive Steward Resume Examples & Samples

Perform all other job related duties as requested
At least 4 years of experience in management or a supervisory role
At least 3 years of experience in stewarding or equivalent field

Asst Executive Steward Resume Examples & Samples

Assist in overseeing operations in the stewarding department to ensure departmental strategic goals and intent are being met and exceeding expectations
Assist in handling all stewarding related labor relations issues. Assists in the investigation of such issues. Provide recommendations and issues appropriate counseling, suspensions, and terminations
Implement of F&B policies, operating procedures and training programs, manuals, directives, work schedules, rules and regulations for the stewarding staff and personnel
Act as a liaison with contract companies
Coordinate and communicate with all outside vendors and services, and Health Department
Ability to use a telephone, copier, computer, 10 key and machine
Ability to effectively communicate in English, in both oral and written forms

Executive Steward Resume Examples & Samples

Oversee daily operations in the stewarding department to ensure departmental strategic goals and intent are being met and exceeding expectations
Achieve all service, financial and human resources goals set forth by the management
Manage Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements
Assist in reviewing monthly department P & L and budget. Analyze and address areas concern and define needs for improvement. Find ways to improve P & L results and communicate with stewarding managers accordingly to implement changes and plans of action
Maintain staffing levels within department allocations
Plan training procedures of department personnel
Assist with coordinating and communicating with all outside vendors and services, and Health Department
Assist in coordinating purchase needs and parts to properly operate Food & Beverage outlet needs and fill outlet requisitions
Communicate with other departments of the hotel, as needed
Responsible for walk-through inspections of kitchen areas
Maintain all personnel records, including schedules, attendance, vacations, counseling notices, and employee performance reports, and/or discipline
Communicates with department employees, informing of policies and standards and ensuring proper health code requirements are maintained
Bachelor’s Degree in Hotel Management, Business Administration, other related field, or equivalent leadership experience
At least 6 years of experience in Stewarding or similar level position in a Four- or Five- Diamond property that includes both quantitative & fine dining venues, multiple bars and lounges, and a full service banquet convention facility
Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs
Working knowledge of various cleaning chemicals and agents; knowledge of MSDS sheets and procedures
Have interpersonal skill to deal effectively with all business contacts
Working knowledge of MS Word and Excel

Executive Steward Resume Examples & Samples

Achieve all service, financial and human resources goals set forth by the Executive Director of F&B
Monitor and assist all assistants with personnel scheduling and discipline
Maintain all personnel records, including attendance, vacations, counseling notices, and employee performance reports
Assistant Executive Steward
Minimum of five (5) years of experience in management or supervisory role
Minimum of four (4) years of experience as in Stewarding or similar level position in a Four- or Five- Diamond property that includes both quantitative & fine dining venues, multiple bars and lounges, and a full service banquet convention facility
Organizational skills to function effectively with attention to detail while meeting established deadlines
Working knowledge of MS Word and Excel required
The ability to handle all situations professionally and excellent interpersonal skills to deal effectively with guests, management and employees
Ability to work in a fast-paced, busy, and somewhat stressful environment; maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines
Interpersonal skills to effectively communicate with all business contacts