Executive Assistant Manager Resume Samples

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MR
M Rodriguez
Mozelle
Rodriguez
8629 Shields Roads
Detroit
MI
+1 (555) 830 9221
8629 Shields Roads
Detroit
MI
Phone
p +1 (555) 830 9221
Experience Experience
Dallas, TX
Executive Assistant Manager
Dallas, TX
Keebler, Mohr and Skiles
Dallas, TX
Executive Assistant Manager
  • Provide management, mentorship, and guidance to direct reports
  • Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc
  • Work collaboratively with other departments for achieving optimal hotel performance
  • Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty
  • Assist in the development of presentational materials using PowerPoint and other tools
  • Provide ad hoc support to the broader story and franchise development team
  • Provides direction for menu development
Detroit, MI
Executive / Assistant Manager
Detroit, MI
Jones, Klocko and Considine
Detroit, MI
Executive / Assistant Manager
  • Working with regional infrastructure teams to implement/execute change requests
  • Providing application and systems management
  • Improvements to accounting processes and controls
  • Providing first-class system support from initial client contact to closure
  • Detecting, reporting and fixing of poorly performing systems using agreed monitoring tools and processes
  • Responsible for the support and maintenance of infrastructure and applications across the Workplace portfolio
  • Identifying failure trends and root-cause of incidents
present
Detroit, MI
Senior Executive / Assistant Manager
Detroit, MI
Reichel-Bahringer
present
Detroit, MI
Senior Executive / Assistant Manager
present
  • Screening relevant profiles and scheduling interviews with the Business
  • Closing numbers within assigned TAT
  • Act as single point of contact and build influential candidate relationships during the selection process
  • Responsible for sourcing for various positions across the assigned set of functions
  • Assist General Manager in hotel renovation works and other projects, ensuring the projects are completed on time and on budget
  • Leads kitchen management team and ensures proper supervision and coordination activities of cooks and workers engaged in food preparation
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Education Education
Bachelor’s Degree in Hotel Administration
Bachelor’s Degree in Hotel Administration
Pepperdine University
Bachelor’s Degree in Hotel Administration
Skills Skills
  • Achieving the profitability for the hotel through implementation of controls and procedures
  • Highly responsible & reliable
  • Ability to manage complex relationships
  • Strong interpersonal and problem solving abilities
  • She/he will ensure strong and successful relationship with all stakeholders, including owning company, local Authorities and surrounding Community
  • Ability to work well under pressure in a fast paced environment
  • Ability to manage in a competitive environment
  • Strong Leadership skills in managing teams to drive for results
  • Is able to work on a rotating roster
  • Ability to work cohesively with fellow colleagues as part of a team
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12 Executive Assistant Manager resume templates

1

Executive / Assistant Manager Resume Examples & Samples

  • Providing application and systems management
  • Identifying failure trends and root-cause of incidents
  • Preparation of operational reports relating to the platforms
  • Providing first-class system support from initial client contact to closure
  • Administering system access
  • Detecting, reporting and fixing of poorly performing systems using agreed monitoring tools and processes
  • Troubleshooting and escalation of production problems and issues using structured processes
  • University degree in computer science or engineering, or equivalent with over all 5-8 years of total experience
  • At least 3+ years recent experience supporting customers and systems in a Microsoft Windows environment, specifically Exchange and SharePoint
  • Sound understanding of associated Email gateway technologies (e.g. Anti Virus, Anti SPAM systems), Email Archiving systems (e.g. Enterprise Vault) is required
2

Executive Assistant Manager Resume Examples & Samples

  • Provide direct calendar support for a diverse executive team
  • Provide management, mentorship, and guidance to direct reports
  • Partner with direct reports on the planning and execution of departmental meetings and events, while juggling a fluid timelines and strict budgets
  • Make complex travel arrangements, often with little advance notice
  • Assist in the development of presentational materials using PowerPoint and other tools
  • Act as a liaison between multiple outside companies and multiple departments both internally and externally
  • Be prepared to manage competing priorities and complex tasks with minimal direction
  • Provide ad hoc support to the broader story and franchise development team
  • General office duties include, but not limited to, budget tracking, reconciling expense reports, internet research, correspondence, very complex calendaring, etc
  • Cover letter that includes
3

Executive Assistant Manager Resume Examples & Samples

  • Leading the operational departments to ensure delivery of superior guest services
  • Achieving the profitability for the hotel through implementation of controls and procedures
  • Attaining the key objectives set forth for the hotel and building a positive reputation for the hotel
4

Executive Assistant Manager Resume Examples & Samples

  • Champion change
  • Drive result
  • Lead and develop (self and others)
  • Think a head
  • Work collaboratively
5

Executive Assistant Manager Resume Examples & Samples

  • Drive results
  • Lead & develop (self and others)
  • Think ahead
6

Executive Assistant Manager Resume Examples & Samples

  • Reporting to the General Manager, this role will be responsible for managing all departments and ensuring the service delivery is consistent with customer expectations and brand standards
  • To ensure the efficient and effective operation of all Departments
  • To ensure that Accor and Sofitel policies and procedures are adopted whilst maintaining a commitment to providing an outstanding guest experience
  • To maximize revenue potential and maintain strict cost control procedures to ensure the hotel objectives and budgets are achieved
  • Provide operational and strategic direction to the operational management team, and support managers in their individual roles to ensure the highest outcome possible
  • Ensures compliance with local health and safety regulations increases and maintains the value of the asset
7

Executive Assistant Manager Resume Examples & Samples

  • High school diploma or GED; 6 years’ experience in the culinary, food and beverage, or related professional area
  • Provides direction for menu development
  • Monitors the quality of raw and cooked food products to ensure that standards are met
  • Determines how food should be presented, and create decorative food displays
  • Recognizes superior quality products, presentations and flavor
  • Ensures compliance with food handling and sanitation standards
  • Follows proper handling and right temperature of all food products
  • Ensures employees maintain required food handling and sanitation certifications
  • Maintains purchasing, receiving and food storage standards
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions
  • Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner
  • Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned
  • Order and purchase equipment and supplies
8

Executive Assistant Manager Resume Examples & Samples

  • Lead the operational team of the hotel to deliver service excellence
  • Drive the occupancy & revenue of the hotel to ensure key performance objectives are being met
  • Work collaboratively with other departments for achieving optimal hotel performance
9

Executive Assistant Manager Resume Examples & Samples

  • Able to integrate well with the local team and provide strong service leadership
  • Leads F&B service activities and Front Office activities
  • Promotes well M Gallery brand standard and brand service
  • Guaranties exceptional guest service experience
  • Contributes to the overall business planning & development of the hotel
  • Report directly of the General Manager
10

Executive Assistant Manager Resume Examples & Samples

  • To assist the Hotel General Manager in implementing the brand and hotel strategy, in order to meet targets for quality of service, staff well-being and profitability
  • To develop, recommend and manage the operational department’s annual and long term goals
  • To ensure that all departments are maximizing revenue and profit while optimizing costs
  • To manage performance issues that arise within the operational departments, as well as train, develop, coach, and counsel, conduct performance evaluations and resolve problems of departmental team members and managers
  • To evaluate changes in guest needs, mix and competitive set; to recommend appropriate product / service and operational changes as necessary
  • To ensure guests and employee satisfaction , while maintaining market competitiveness and financial performance
  • To anticipate and address guest issues and establish proactive process to promote guest satisfaction
11

Executive Assistant Manager Resume Examples & Samples

  • A high energy level and a passion for achieving results
  • Strong Leadership skills in managing teams to drive for results
  • Ability to manage in a competitive environment
  • Ability to manage complex relationships
  • A passion for delivering superior results
  • Bachelor’s degree in Hotel Administration, Business Administration or equivalent
  • 3 years of general management experience in a high level operations role or prior general manager experience, or an equivalent combination of education and experience
  • Type and level of experience required may vary slightly based on size and complexity of operation
12

Executive Assistant Manager Resume Examples & Samples

  • Responsible for the Rooms Division departments, including but not limited to Front Desk Operations, Housekeeping, Guest Relations, Security, Spa and Premier Lounge
  • Good understanding on Le Club and VOG Plan, organize, direct and coordinate management activities of the operations in conjunction with the General Manager
  • Manage performance issues that arise within the operational departments, as well as train, develop, coach and counsel
  • Ensure guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance
  • In the absence of the General Manager: responsible for the entire hotel operations, including coordination with the hotel Owner and the Corporate Office
13

Executive Assistant Manager Resume Examples & Samples

  • The Executive Assistant Manager will report to the Cluster General Manager
  • She/he will lead the hotel opening tasks to meet all MGallery by Sofitel Brand standards and Guest experience
  • She/he will review the opening budget and set the financial commitments for all teams within each departments P&L
  • She/he will initiate Sales, Distribution and Digital activities to ensure successful business activity as soon as the hotel is ready to open
  • She/he will lead Talent & Culture activities including employee recruitment and employee training in line with Pullman brand standard and service
  • She/he will ensure strong and successful relationship with all stakeholders, including owning company, local Authorities and surrounding Community
14

Executive Assistant Manager Resume Examples & Samples

  • To be totally responsible for the efficient and effective operations of all operational Departments
  • Drive a continuous improvement culture within the hotel
  • Performance management of the Operational HOD team including coaching, mentoring and strategic leadership
15

Executive Assistant Manager Resume Examples & Samples

  • Education: Bachelor’s degree in Hotel Management
  • Certification/License: Yes
  • Budget Control/ Responsibility: Responsible for controlling all confidential and financial related information of the hotel
  • Security/ Confidentiality: Handle highly confidential financial, employee, corporate data, legal and tax information on a daily basis
  • Work closely with the General Manager to ensure only the best operating standards at the hotel for all our guests
  • Responsible for the overall presentation of rooms and public areas in line with the hotels luxury 5 star level at all times
  • Ensure good customer relations at all times. Deal with guests personally and ensure that existing relations are built upon and that the regular clientele of the business increased. Ensure business of all departments from service to management in smoothly operation
  • Assiste the GM in all operational matters of the hotel including weekly task list discussions with HODs; also as and when required by GM to run separate operational meetings with weekly follow up and communication to GM
  • Must know at all times the occupancy, groups, VIPs, F&B bookings for present and coming days; ensuring adequate staffing and highlighting any potential issues to the GM
  • Monitor precisely the appearance and attitude of all staff and ensure all grooming of staff and welcoming of guests is to the maximum ……
  • Other duties : Special Projects as assigned
16

Executive Assistant Manager Resume Examples & Samples

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years of experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
  • Analyzes service issues and identifies trends
  • Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution
  • Reviews and audits expenses (e.g., departmental/divisional profits, payroll expenses, rooms’ expenses, cost per occupied room, previous day’s occupancy and room revenues)
  • Conducts weekly meetings with divisional managers and review all information pertinent to the week’s business
  • Prepares monthly, quarterly and yearly Rooms Division financial forecasts
  • Prepares annual capital expenditures report
  • Monitors Rooms operations sales performance against budget
  • Reviews reports and financial statements to determine Rooms operations performance against budget
  • Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses
  • Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results
17

Executive Assistant Manager Resume Examples & Samples

  • Possess an internationally recognised management qualification in Hotel or Business Management
  • A minimum of 2 year experience in the role of EAM Food & Beverage in a 5 star luxury property and large volume operation (10+ restaurants)
  • Middle East Experience is advantage
  • Demonstrate strong leadership skills with focus on talent management and succession planning, creativity and innovation in food and beverage concepts and operations, and demonstrable achievements in improving customer satisfaction and profitability
  • Experience of working with and managing multicultural teams, have strong commercial acumen,
  • Has good command of the English language (spoken and written)
18

Executive Assistant Manager Resume Examples & Samples

  • To consistently offer professional, friendly and engaging service
  • To lead and manage the day to day operations of Front Office, Guest Services and Housekeeping
  • To prepare annual budgets and administer in a fiscally responsible manner
  • To lead and support all areas in the achievement of their financial and operational targets
  • To control all purchases for the department and is consistently aware of quality and cost
  • To oversee group business, reviewing and ensuring details of group resumes are met
  • Previous experience in a senior leadership role required
  • Computer literate in Microsoft Windows applications required
19

Executive Assistant Manager Resume Examples & Samples

  • Manage outsource services efficiently and efficiently. Schedule routine inspections of guest rooms and public areas to ensure furnishings, rooms, equipment, linens, toilet facilities in public areas, lobby, etc. are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective actions
  • Ensure preventive maintenance programs for hotel facilities are carried out as per plan
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
  • Understand and respond to customer’s needs and ensure a high level of guest satisfaction
  • Demonstrate brand citizenship by maintaining compliance with all required brand standards, behaviors, hallmarks and license agreement mandates
20

Senior Executive / Assistant Manager Resume Examples & Samples

  • Responsible for sourcing for various positions across the assigned set of functions
  • Analysing job requirements and prepare respective Job Descriptions
  • Screening relevant profiles and scheduling interviews with the Business
  • Closing numbers within assigned TAT
  • Should be able to drive Bulk / mass Recruitments