Engagement Executive Resume Samples

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A Cruickshank

Aiyana

Cruickshank

18825 Kessler Roads

San Francisco

+1 (555) 529 5305

18825 Kessler Roads

San Francisco

Phone

p +1 (555) 529 5305

Experience Experience

Houston, TX

Provider Engagement Executive

Houston, TX

Kertzmann and Sons

Houston, TX

Provider Engagement Executive

Develop and create opportunities to serve our provider partners with the data insights that educate, build trust and establish confidence in our approach
Be the defined point of contact for the provider and communication according to group agreements. Manage all encounters with delegated providers
Manage provider continuum, prospecting other providers for value based opportunities
Create spreadsheet forecasting models and develop database tools to assist senior
Identifying promising providers to move along path to value and executing strategy to achieve goals to develop these providers
Manage all encounters with delegated providers
Engage providers around data and analytics to drive value based population management

Philadelphia, PA

Partner Engagement Executive Wheels

Philadelphia, PA

Kub LLC

Philadelphia, PA

Partner Engagement Executive Wheels

Passionate about the social mission and making a positive impact in emerging markets
Willing to get on the ground, roll up sleeves and get the jobs done
Partner Engagement Executive will be responsible for bikers training & loyalty of GrabBike in Bandung
Negotiate agreements with service and /or product suppliers, where necessary
Fluent in Bahasa Indonesia, Sundanese would be a strong advantage
Maintain and organize 4 Wheels and driver documentation
Collaborate closely with City operations team and cross-functionally with marketing/BD team, other verticals or related functions in special ad-hoc on-ground projects or events to promote 4 Wheels

present

Phoenix, AZ

Partner Engagement Executive Grabbike

Phoenix, AZ

Lynch, Brown and Oberbrunner

present

Phoenix, AZ

Partner Engagement Executive Grabbike

present

Along with city manager, develop and execute GrabBike driver loyalty & retention strategy
Monitor driver performance and carry out improvement plan
Act as a frontline intelligence to gather feedback from drivers and report back to operations team for service/process/system improvement
Team working and partnership with cross functional teams to ensure a cohesive program run at the optimum level
Fun, high-energy personality. Great team player who works well in collaborative situations
Work across functionally with GrabBike team and related functions
Conduct driver training and be the person in charge to make sure training materials are relevant and up to date

Education Education

Bachelor’s Degree in Relevant Fields

Baylor University

Bachelor’s Degree in Relevant Fields

Skills Skills

Ability to deal calmly and professionally with challenging issues
Strong attention to details
Ability to use a number of software packages
Works with the highest standards of integrity and with great pride
Previous consumer engagement experience in an FMCG environment is desirable
Excellent interpersonal skills when handling complaints
Confident telephone manner, including good communication and listening skills
Excellent grammar, spelling and letter writing skills
Always professional and demonstrates respect towards others at all times
Have desire to learn and improve knowledge

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Employee Engagement Executive Resume Examples & Samples

Facilitate employee engagement survey administration, focus group discussions and action planning sessions in driving key initiatives to improve employee engagement
Identify and address issues and recommend appropriate solutions related to employee engagement
Recommend appropriate and sustainable employee engagement interventions
Support and facilitate action plans and activities generated by business leaders and HR partners
Organize and execute key employee engagement activities
Track engagement progress and provide reports to regional counterparts
Develop effective communication plans and provide content for varied communication vehicles
Organize town-hall events to promote internal dialogue
Work with corporate communications to create quarterly newsletters/communication portals
Manage the daily operations of internal employee communication programs
Provide Learning & Talent Development admin and logistic support assigned from time-to-time

Senior Engagement Executive Assistant Work Location Resume Examples & Samples

Act as the administrative liaison for large engagements or assigned practice leader(s). Liaise with senior management and clients/colleagues to facilitate work
Cultivate relationships with internal/external business leaders and their assistants, to achieve goals
Astutely manage competing priorities and deadlines. Work independently, exercising considerable judgment and decision-making
Identify and proactively escalate potential issues of quality, confidentiality or risk
Serve as the liaison for facility-related duties such as access badges, workspace needs, mail services and emergency procedures for EY employees
English language skills - excellent written and verbal communication
At least 5 or more years of related business experience

Engagement Executive Resume Examples & Samples

Manages and influences the sales cycle from start to finish for delivery of customized business solutions for large and complex deals. Meets or exceeds annual new business revenue target for an assigned complex deal offering within a defined sales territory or business sector
Develops and implements business strategies to include planning, initiation, delivery of large programs and sales efforts
Strong organizational and planning abilities with leadership of real and virtual international teams focused on the development and successful win of large deals
Demonstrated experience in winning multiple deals in the 100m + TCV in a 12 to 18 month timeframe
Demonstrated experience communicating goals and objectives, defining methodologies, tasks and activities to sales support groups/individuals
Demonstrated high level of competency in
Ten or more years of business development or sales experience
Strong communication skills to listen to the client and articulate back for solutioning
Ability to lead and work in a team environment

.provider Engagement Executive Resume Examples & Samples

Manageand deliver reporting and analysis on profitability and performance for internal and external entities on Provider groups
Perform and/or collaborate with Finance on analysis of trend issues, cost savings opportunities, utilization patterns, and other analysis as needed on Provider groups
Make recommendations to market leadership through detailed analysis/consideration of financial and operational implications to Humana and the groups
Serve as focal point for Provider risk group questions regarding financial settlement, delegation, claims adjudication and funding
Successfully facilitate & implement various initiatives with groups (HEDIS, MRA, STARS, etc.)
Demonstrated management experience and partnering with senior leadership on strategic initiatives
Proven planning, preparation and presenting skills, with established knowledge of reimbursement and bonus methodologies
Demonstrated ability to manage multiple projects and meet deadlines
Comprehensive knowledge of all Microsoft Office applications with strong skills in Excel and PowerPoint
Ability to travel up to 60% with occasional over-night stays as needed
Should have three of the following: (#1 Account Management in HC, #2 Population Health, #3. Provider experience #4. Value Based Contracting). Population Health is a strong plus! (Do not need to have healthcare experience if they are strong in other areas)
Proficiency in analyzing and interpreting financial trends for health care costs, administrative expenses and quality/bonus performance
Comprehensive knowledge of Medicare policies, processes and procedures

Senior Engagement Executive Assistant Resume Examples & Samples

Develop knowledge of firm and service line record retention policies. Reinforce compliance of these policies
Gain mastery of applicable organizational, service line, and engagement-specific technology application/tools
Strong knowledge sharing and collaboration skills
Demonstrated commitment to excellent customer service, with a strong focus on quality assurance
Strong knowledge of the services and operational activities of an engagement, practice group, or service line and related clients/industries
Ability to resolve complex problems, with strong analytical, organizational and research skills

Provider Engagement Executive Resume Examples & Samples

Bachelor’s Degree in Business, Finance, Healthcare or a related experience
CMS Stars/performance measures/HEDIS knowledge and experience
Proficiency in analyzing and interpreting financial/clinical trends
Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and Access
Nursing Degree RN /LPN
Master’s Degree in Business Administration, Public Health or a related field

Provider Engagement Executive Resume Examples & Samples

Deep understanding of strategic planning, direct response marketing, customer/provider loyalty and retention programs, and primary and secondary research processes
Strategic thinking and planning capabilities; organized and detail-oriented
Proficent in Microsoft Office
Excellent relationship building skills with both internal and external partners
Enthusiasm and motivation essential; a confident change-agent; strong selling and presentation skills (oral and written)
Willingness to manage and prioritize diverse projects
Business and financial acumen in the health care field
Experience working with prominent provider groups

Provider Engagement Executive Resume Examples & Samples

Strategic and critical thinking and planning capabilities; organized and detail-oriented
Strong database software proficiency
Business and financial acumen in the health care field. Marketing and communications skills are optimal
Experience in managing and/or negotiating value based arrangements for Medicare Advantage lines of business
Experience in driving initiatives associated with improved outcomes for STARS

Provider Engagement Executive Resume Examples & Samples

Must have a minimum of 5+ years of healthcare experience on provider and/or payor side
Reporting Relationships
You will report to Market Director

Provider Engagement Executive Resume Examples & Samples

Serve as primary business owner for Provider risk group guiding, leading and driving financial performance and positive health outcomes
Oversee financial settlement, delegation, claims adjudication and funding
Develop strategic plan and accountable for profitability and performance of key risk Provider groups
Engage providers around data and analytics to drive value based population management
Lead internal cross functional teams to develop analysis of trend issues, cost savings opportunities, utilization patterns, and other analytics as needed to engage Provider groups
Successfully facilitate & operationalize around key priority initiatives with Provider groups (Quality, Risk Adjustment, Care Coordination, HEDIS/STARS, MRA/RAF, UM/CM/DM, etc.)

Provider Engagement Executive Resume Examples & Samples

Successfully facilitate & operationalize around key priority initiatives with Provider groups (Quality, Risk Adjustment, Care Coordination, HEDIS/STARS, MRA/RAF, UM/CM/DM, etc
O Bachelor’s Degree
Experience in Medicare/government business, provider practice management, Medicare Risk Adjustment and Quality STAR Ratings

Trade Engagement Executive Resume Examples & Samples

Support planning and development & ensures implementation of strategic and tactical trade engagement programs at point of sales in order to drive growth of PM Brands
Achieve long term and preferred partnership with key clients
Collaborate with cluster Trade Engagement team (CZ, SK, HU) and deployment of the centrally created concepts to match market specifics and environment
Deploy the content of PM CR trade engagement platform for the touchpoint owners & their staff (Retail & Horeca)
Execute programs to continuously grow the community actively participating in programs online, and manage the remuneration program for the trade
Communicate with respective agencies, prepare briefings and guide agency in order to meet required deliverables
Coordinate roll out and execution with field force group and other functions
Supervise audits and compliance check
Measure, analyze and report on the effectiveness of the platform and provide relevant feedback, how it can be further enhanced & improved
Manage the budgets of the entrusted projects in conjunction with the Manager Commercial Deployment. Ensure expenditures are within established parameters, emphasizing cost efficiencies and guarantee full compliance of all projects and related communication with all relevant legislation and company policies, principles and practices

Provider Engagement Executive Resume Examples & Samples

Manage provider groups to enhance quality and P&L results and goals. Be a strong partner and build relationships with internal stakeholders to create a seamless experience for the provider
Initiate, plan, and frame-up needed process improvements and establish requirements while consulting and gaining commitment from all key stakeholders
Partner to design and execute profitable growth strategies
Develop and/or implement processes and data sharing structure for delegated relationships
Strong facilitation skills with an ability to run provider meetings (JOC or PCP meeting) with prioritized specific topic agenda reflecting entire provider support organization
Utilize available metrics and reports (quality, financial, triple AIM) and translate into actionable items based on group specifics
Ability to train others to use the tools that will enable the PCP to be successful
Partner and leverage knowledge from all internal partners
Create spreadsheet forecasting models and develop database tools to assist senior
Management in provider/customer negotiations, to measure growth and monitor profitability
Manage all encounters with delegated providers
Work to improve EMR capability
Healthcare and/or managed care experience

Provider Engagement Executive Resume Examples & Samples

Design and execute profitable growth strategies
Develop and review Dashboard Metrics (quality, financial, triple AIM) and translate into actionable items based on group specifics
Ability to train others to use the tools that will make the PCP successful
Facilitate clinical education, leveraging clinical experience from your internal partners
Ability to provide actionable financial and operational data, and ensure action plans are implemented to achieve performance goals
Be the defined point of contact for the provider and communication according to group agreements. Manage all encounters with delegated providers
Identify and manage optimal grouping among non-risk providers to achieve higher performance and support provider experience
Manage provider continuum, prospecting other providers for value based opportunities
Influence provider culture and strategy to elevate capability of the provider community to support the ever changing healthcare environment
Partner with the provider and the company to develop capability for sustained, integrated consumer interaction programs building consumer and customer advocacy and loyalty
Possess a deep understanding of segmentation and/or market segment opportunity, product development and product positioning; able to direct the implementation activities for a team of stakeholders

Employee Engagement Executive Resume Examples & Samples

Diploma with experience in project and events management
Background in HR will be a plus
Meticulous and has an eye for details
Strong interest in employee engagement
Demonstrate an understanding of what employee engagement is

Provider Engagement Executive Resume Examples & Samples

Align with Humana’s Integrated Care Strategy, with a personal commitment to help our provider partners improve the quality of care and optimal outcomes for our members
Develop and create opportunities to serve our provider partners with the data insights that educate, build trust and establish confidence in our approach
Cultivate and manage relationships with health systems and provider groups by investigating and resolving questions relative to clinical data and performance reporting
Develop relationships with Humana corporate and field-based leaders in National Contracting, Medical Management, Provider Development, Stars, Sales and other core functions to maintain “One Humana” goals
Initiate, plan, and frame-up highly visible provider projects while gaining commitment from key stakeholders
Maintain documentation of provider goals and improvement plans with tracking and reporting capabilities for quarterly review
Represent Humana within the region, acting as a progressive thought leader on Health Care Reform initiatives and Humana’s approach to improving our health care system

Provider Engagement Executive Resume Examples & Samples

Experience in implementing strategy to support value-based provider agreements
Excellent relationship building skills with both internal and external partners with ability to partner with senior leadership
Marketing and communications skills are optimal
Clinical/RN background

Consumer Engagement Executive Resume Examples & Samples

Organize and execute Marketing/Adult Consumer Engagement campaigns and events
Monitor the market trends and developments on Adult Consumer Engagement activities
Identify the right channels, build & maintain an excellent relationships with business partners and agencies such as night entertainment outlets
Collaborate with external vendors in programs design and activation tools to ensure execution excellence
University graduate with a degree preferably in Business Administration, Marketing or a related discipline
At least 2 years’ relevant Marketing and Sales experience in FMCG or music industry
Good communication, interpersonal and presentation skills
Good learning attitude and strong result and quality driven mindset
Excellent command of English and Cantonese, both spoken and written

Public Sector & Stakeholder Engagement Executive Vast Networks Resume Examples & Samples

Develop a public sector & Government stakeholder segment strategy / plan and take responsibility for the relevant segment accounts
Ensure the company meets regional and local public sector segment sales targets in line with the national public sector segment sales targets to ensure that the organisational growth objectives can be met
Track the performance of the public sector segment sales regionally and locally and communicate this performance on a regular basis to all relevant stakeholders
Set aggressive account strategies for the public sector segment accounts and support them to exploit all opportunities within this client base
Generate leads and opportunities for Government Sales channel
Take responsibility for relationship building activities with Government and others by providing key information and analysis such as background intelligence, linkages and potential leveraging opportunities as appropriate to the relationship
Conduct relevant annual market intelligence on the Public sector that will assist the company to engage with Government adequately
Establish and maintain strategic relationships with internal stakeholders and clients
Act as a mentor and/or coach by customising the approach, planning for the coaching interactions and communicating expectations to the relevant team members
Degree in Sales / Commerce
Minimum 10 years working experience
At least 4 years working in the Public Sector & Government segment
Display business and commercial acumen and use of these skills to guide teams in profitable business
Display well-developed communication and presentation skills
Display knowledge of the latest trends within the public sector in terms of technology
Ability to establish and maintain strategic relationships with internal stakeholders and clients
Display strategic thinking capability

Partner Engagement Executive Wheels Resume Examples & Samples

Along with city manager, develop and execute 4 Wheels driver loyalty & retention strategy
Monitor driver performance and carry out improvement plan
Calculate, report and coordinate weekly incentives
Work across functionally with 4 Wheels team and related functions
Maintain and organize 4 Wheels and driver documentation
Collaborate closely with City operations team and cross-functionally with marketing/BD team, other verticals or related functions in special ad-hoc on-ground projects or events to promote 4 Wheels
Strong leaderships, team-work and communications skills
Adequate Microsoft office and business English skills is required
Fun, high-energy personality. Great team player who works well in collaborative situations
Willing to get on the ground, roll up sleeves and get the jobs done

Partner Engagement Executive Grabbike Resume Examples & Samples

Along with city manager, develop and execute GrabBike driver loyalty & retention strategy
Conduct driver training and be the person in charge to make sure training materials are relevant and up to date
Maintain and organize GrabBike and driver documentation
Act as a frontline intelligence to gather feedback from drivers and report back to operations team for service/process/system improvement
Collaborate closely with City operations team and cross-functionally with marketing/BD team, other verticals or related functions in special ad-hoc on-ground projects or events to promote GrabBike
Team working and partnership with cross functional teams to ensure a cohesive program run at the optimum level
Negotiate agreements with service and /or product suppliers, where necessary
Bachelor degree in relevant fields and or suitable work experience
Open-mined, comfortable dealing with partnered drivers & rental companies
Fluent in Bahasa Indonesia, Javanese would be a strong advantage
Strong Excel skills is an advantage
Problem solver, ability to analyze the root cause of the problem and come up with alternatives of solutions
Passionate about the social mission and making a positive impact in emerging markets

Provider Engagement Executive Resume Examples & Samples

Medicare experience
Provider Relations experience
Familiarity with path to risk providers

Enterprise Engagement Executive Resume Examples & Samples

Develop an Enterprise Partner Business Plan to address strategic goals and objectives
Coordinate/facilitate strategy sessions with Partners on Growth, Product, Service and Technology
Coordinate and facilitate Monthly/Quarterly Partner reviews
Support the engagement and satisfaction of our enterprise Partners; directly impact the overall effectiveness and differentiation to Partner engagement and service processes
Interface with key stakeholder departments for development and coordination of Partner support and service activities including Partner communication
Leads and or partners cross-functional teams to design and deliver the envisioned post sales service experience. Serve as a liaison with other departments by establishing a working rapport necessary to develop cooperation and effectively integrate Partner experience to achieve overall company goals
Participate and lead in Partner escalation scenarios
Participate and assist in Sales processes as requested
Evaluate Partner survey results and incorporate as needed into the defined post sales experience
Develop criteria and metrics to assess organizational and Partner value from Partner Experience program
Interject Partner and employee insight into Partner and Customer Service Engagement Process development
Challenge the Partner centered organizations to think of the systemic implications on Partner engagement and experience during program prioritization and investment recommendations
Document & map the Partner experience as it relates to key engagement and satisfaction processes
Capture the ‘Voice of the Partner’ and use direct Partner and customer feedback to generate requirements definitions for major processes and external systems functionality
Drive the overall improvement efforts in collaboration with WEX cross functional Business Units
Education and Qualifications
Bachelor’s degree and 10+ years of business experience in partner/customer-focused/service leadership position(s) preferred
Possess strong leadership and decision making abilities
Be a self-motivated team player with a passion for service
Have a spirit of creativity, open mindedness and flexibility
Have strong organizational skills including prior experience managing large scale projects, timelines, and resources
Have the ability to influence others and work successfully in a matrix organization
Be passionate about the Partner and skilled at translating Partner needs into solutions
Possess excellent oral, written, and presentation skills with the ability to collaborate and build relationships effectively across all management and organizational levels
Ability to keep abreast of industry best practices, trends, and progress as it relates to Partner experiences
Possess excellent interpersonal skills, with the ability to build consensus, interact, and apply diplomacy with all levels of the organization
Have a clear understanding of corporate goals and objectives to ensure changes made are contributing to the overall goals and objectives of the organization
Possess the ability to appropriately challenge and push for positive impacts and results
Experience leading and managing large, enterprise accounts
Experience with Partner Focused SaaS systems
Experience with large scale service organizations and delivery/support mechanisms
Experience with change management efforts and the program/project level
Experience in influencing management positions without direct authority

Marketplace Engagement Executive Resume Examples & Samples

At least 1 -2 years of experience in B2B communications / marketing / events
Experience in eCommerce / tech industry will be an advantage
University graduate in Marketing/Branding or Communication related discipline
Excellent English and Vietnamese copy writing and marketing communications skills
Experience in using photo editing and content management tools will be an added advantage
Creative, independent, organized and adaptable
Thrive in a fast-paced and high pressure environment
Willing to learn and a team player

Consumer Engagement Executive Resume Examples & Samples

To provide world class consumer care to support globally admired brands
To respond effectively to consumer contacts across all communication channels (phone calls, emails and social media within agreed time frames and at the highest standards of quality, helping maintain Britvic’s market leading consumer care service
To ensure consumers’ requirements and expectations are fully met at all time, whilst safeguarding Britvic’s brands and reputation
Contribute suggestions to improve efficiency and effectiveness and highlight immediate or on-going issues
Attend necessary training courses (internal and external) to maintain a high calibre of telephone and database skills
To represent Britvic and their culture internally and externally
Regularly liaise with the Head of Consumer Engagement, the Consumer Engagement Manager and Britvic’s Consumer Engagement departments from other markets in order to gain understanding of Consumers’ requirements and remain up to date on Britvic products, processes and best practices
Previous consumer engagement experience in an FMCG environment is desirable
Confident telephone manner, including good communication and listening skills
Excellent interpersonal skills when handling complaints
Able to ask appropriate questions in order to ascertain consumer needs
Confidence in liaising with other departments to solve problems
Ability to deal calmly and professionally with challenging issues
Ability to use a number of software packages
Excellent grammar, spelling and letter writing skills
Flexibility to handle a range of communication mediums

Partner Engagement Executive Wheels Resume Examples & Samples

Partner Engagement Executive will be responsible for bikers training & loyalty of GrabBike in Bandung
Work across functionally with GrabBike team and related functions
Minimum 2 years

Consumer Engagement Executive Director Resume Examples & Samples

Help the US brands leverage all available tools to achieve these results, including brand books, media guidelines/playbooks, social listening tools, etc
College graduated
5% of travel time
Candidate should have extensive experience on managing Consumer Engagement, especially digital and social, activities and strong proven track of agency management. Focus on these at least the last 6 year

Trade Engagement Executive Resume Examples & Samples

University degree is a must
Excellent English and Czech or Slovak language skills
3+ years of experience from FMCG environment (Key Account or similar commercial position, trade marketing would be an advantage)
Experience in community management, management or co-creation of website content, customer loyalty program, B2B platform
Experience from a digital role (working experience preferably or strong academic background)
Passionate for creating Loyalty programs for our key customers
Quick learner with excellent attention to detail, creative thinking and clear drive for results
High collaboration spirit with a passion for sharing/implementation of best practice
Ability to maximize return of investments

Provider Engagement Executive Resume Examples & Samples

Oversee the set-up of Humana's service fund and Provider file maintenance for Provider groups
Manage and deliver reporting and analysis on profitability and performance for internal and external entities on Provider groups
Health care or managed care with Provider Contracting, Network Management or Provider Relations experience
Ability to partner with senior leadership on strategic initiatives
Proven planning, preparation and presenting skills
Comprehensive knowledge of Microsoft Office PowerPoint and Excel
Ability to travel local and overnight as needed with most of the travel being local
Established knowledge of reimbursement and bonus methodologies