Director, Quality Management Resume Samples

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L Barrows

Liliana

Barrows

190 Abbott Station

San Francisco

+1 (555) 670 4838

190 Abbott Station

San Francisco

Phone

p +1 (555) 670 4838

Experience Experience

Los Angeles, CA

Director Quality Management

Los Angeles, CA

Yundt-Adams

Los Angeles, CA

Director Quality Management

Performs staff performance evaluations establishing a development plan for each employee
Oversees aspects of the Quality Management/Performance Improvement Program at facility in conjunction with the Associate Executive Director, Quality
Prepares reports and presentations pertaining to: Patient Safety, Performance Improvement, and Regulatory Affairs and others, as requested
Stakeholder Management: Interacts with and influences stakeholders on process improvement, for example, through membership on SOP committees
In conjunction with the Medical Staff and system leadership, directs and coordinates safety/quality/performance improvement initiatives
Establish and maintain strong and positive working relationships with internal and external customers
Collaborate in departmental team building activities at the facility and regional level. Financial management and budgeting

Chicago, IL

Director, Quality Management Systems

Chicago, IL

Aufderhar-Lueilwitz

Chicago, IL

Director, Quality Management Systems

Assist in implementation of One AL Quality Management System (QMS)
Develop and implement system improvements to maintain process excellence through Measurement & Analysis
Work closely with the Intelex team to help develop strategy for implementation of the system
Provide input for Senior Leadership reviews
Standardize the RCA process and develop strategy around RCA certification
Provide training and support to ensure proper usage of the Quality tools such as Intelex Audit, Issue and Document Control Modules
Standardize audit process and streamline audit schedule for efficiency across business

present

Philadelphia, PA

Administrative Director Quality Management

Philadelphia, PA

Reichel, Stokes and Jacobson

present

Philadelphia, PA

Administrative Director Quality Management

present

Creates a work environment to promote optimum working conditions and employee morale
Provides education to staff regarding quality and patient safety initiatives; promotes compliance and improvement
Performs other duties as assigned
Develops, implements and reviews goals, objectives and priorities, ensuring alignment with hospital strategic plans
Develops, revises, and implements quality and PI plan
Performs annual quality and PI program evaluation and reporting
Implements and manages quality initiatives and activities throughout the market including PI activities

Education Education

Bachelor’s Degree in Nursing

University of Virginia

Bachelor’s Degree in Nursing

Skills Skills

Proficient in quality management processes and tools including use of Microsoft Word, Excel and QI Macros
Proficient in use of the electronic medical record
Ability to manage several projects/tasks simultaneously
Excellent oral and written communication and interpersonal skills
Maintains a good working relationship with peers, superiors and subordinates while working under stressful or emergency situations
Ability to communicate effectively and present information in an organized manner on a routine basis
Effective public communication skills (written, teaching and public speaking)
Organizes and prioritizes work to meet job demands
Technical understanding of the federal certification and accreditation standards for hospitals, including enforcement procedures
Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected

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Director Quality Management Resume Examples & Samples

Vision and Strategy: Leads the development of and oversees the implementation of the vision for the Quality Management function and assists the leadership in communicating that vision throughout Daiichi Sankyo
Process Improvement: Leads, develops, implements, and improves processes with a high level of complexity such as processes that have impact on patient safety, data quality and integrity . Participates in and/or leads special projects/initiatives when requested by higher management and manages more complex projects/problems
Stakeholder Management: Interacts with and influences stakeholders on process improvement, for example, through membership on SOP committees
GCP Compliance: Leads management/coordination of quality checks, which each function carries out. Ensures the evaluation of the study team/functional areas’ responses to Quality Management results and that all agreed upon revisions were satisfactorily made to the final documents. Leads the development/reporting of key Quality Management related metrics; presents on quality risks, issues, initiatives and projects at cross-functional meetings. Identifies and shares new and/or revisions to Regulatory requirements, guidelines, and current industry practices
Quality Management Standards: Provides guidance and expert evaluation of the functional Quality Management activities described in various documents and oversight of any significant quality issues identified, drives process improvement, and ensures solutions are implemented and effective. Ensures proper quality check discussions occur for the development of a specific project/process. Leads Quality Management review and ensures implementation of GCP related CAPAs for key process areas, emerging trends, and areas of high impact using a risk-based approach from audits and inspections, communicates lessons learned and areas for process improvement
Quality Metrics: Leads Quality Management review on clinical trial documents to ensure accuracy, consistency, and completeness. Participates in discussions with relevant functions and study teams for process improvements following metrics analysis
Supervision: Performs duties in an independent and autonomous manner. Manages and delegates responsibilities to direct reports, identifies emerging issues, evaluates available options and implements required actions for GCP resolution

Director Quality Management Resume Examples & Samples

Highly motivational communication skills accompanied by the ability to analyze and present data to influence behavior, stimulate innovation, promote best practices, and drive organizational change
Excellent presentation style, including the ability to present data to clinicians and staff at all levels of the organization
A highly skilled change agent with demonstrable sensitivity to the interpersonal, group dynamic, organizational, political, and perceptual issues associated with change
Results orientation accompanied by the skill set required to conceptualize, implement, and operationalize a user-friendly clinical excellence and patient safety program
Demonstrated ability to create and sustain momentum through relationship building, and collaborative management
5-10 years experience in a senior clinical leader position with a strong foundation in quality and patient safety
Must have experience leading and/or participating in risk identification and performance improvement activities including: Root Cause Analyses (RCA), Apparent Cause Analyses (ACA), and Failure Mode Effect Analyses (FMEA)

Associate Director Quality Management System Redesign Resume Examples & Samples

Developing and executing project plans to ensure objectives are achieved and solutions meet desired target conditions
Collaborating with stakeholders and customers by communicating the vision for enhanced end-to-end QMS, understanding user requirements and incorporating these into the QMS and Quality Manual document design
Supporting the development of Quality Manual documents by providing clear and accurate GMP guidance to document authors and reviews documents to ensure applicable GMP requirements are incorporated and documents are clear, unambiguous and implementable by end users
Executing the implementation of the QMS and ensuring appropriate change control and integrity of the Quality Manual by mapping QM requirements between existing and new quality systems
Thorough understanding of regulatory requirements for drugs, devices, biologics, including risk management and ability to accurately interpret and apply regulatory expectations to the QMS
Minimum 10 years prior site and/or Global Quality experience in FDA and or EU regulated pharmaceutical, vaccine, biologics, API manufacturing preferred
Demonstrated successful application of ICH Q10

Director Quality Management, RN Resume Examples & Samples

Directs the medical center's quality and/or utilization management programs in order to meet the organizational goals
Coordinates departmental activities so as to meet the requirements of consumers and regulatory and accrediting agencies
Reduces medical/legal liability through development of a program which links risk management activities with those of continuous quality improvement
Serves as a critical link in the identification and resolution of issues which affect the organizational image
Works closely with designated Chiefs of Service and Department Administrators to address patient care issues with a goal toward resolution while maintaining confidentiality
May design and manage the discharge planning process, including clinical oversight
Interprets and applies the Nurse Practice Act for clinical assessments for discharge planning
Determines strategy for changing existing processes to meet regulatory requirements and translating external demands into program goals
Works closely with the medical, nursing, and support staff to ensure compliance
Provides education and technical support to the Medical Center in developing, implementing and maintaining quality improvement activities
May develop and maintain a functional/health status outcomes assessment program
Facilitates care delivery systems quality improvement and clinical process improvement throughout the continuum of care to improve the services provided
Manages the creation and maintenance of provider-specific quality improvement profiles to be used for credentialing
Develops and maintains relationships and effective communication with all levels of medical center physicians and staff in order to facilitate problem identification and resolution
Oversees Quality Improvement and Liability Case Review Quarterly Reports to Regional Clinical Services, and prepares quarterly reports from the hospital to the Kaiser Permanente Board of Directors
May direct and manage the accreditation, regulation, and licensing activities to include communicating the programs/processes to providers and medical staff, preparing of surveys and inspections, and completing assessments and response plans
Coordinates completion of annual evaluations and revisions to the Quality Improvement Program
Manages department staff
Develops, monitors, and controls department budgets
Makes recommendations regarding the need for staff, space and other resources
Patient Safety: Accountable to promote an organizational culture of safety and ensure appropriate patient safety standards and guidelines are implemented consistently in the delivery of health care to our patients, including but not limited to: TJC, National Quality Forum, and Leapfrog. See Patient Safety Management Accountabilities Addendum for job specific accountabilities
Minimum three (3) years of experience in Quality Improvement in a health care setting
Clinical nursing experience preferred
Total Quality Management certification or Certified Professional of Healthcare Quality (CPHQ) preferred

Senior Director Quality Management Resume Examples & Samples

Ability to interface with external firms (third parties, regulators, auditors, examiners)
Ability to form strong collaborative relationships with internal/external partners
Ability to assess, evaluate and make decisions around policy, procedure and training
Ability to drive and enforce change
Thorough understanding of the credit, financial industry
Compliance/law aptitude-understanding regulatory and business issues
Ability to influence
Escalates all critically defined defects/gaps
Problem solving techniques
Prioritization skills to understand business impact and risk assessment

Director, Quality Management Systems Resume Examples & Samples

Serves as the facility on-site expert of clinical management systems and processes related to meeting Regulatory and Accreditation Standards
Provides oversight and collaboration for regional and Support Center clinical operations staff of Special Concern and other high-risk hospitals (assessment, and validation for designated hospitals)
Performs and directs facility-level quality assurance performance improvement through on-site visits and report reviews
Develops, designs and provides policies, procedures and work processes to ensure adherence to the Quality Council structure, standardized agendas and dashboard reporting process. Reviews and as needed, develops plans of correction in collaboration with regional clinical operations team
Identifies educational content and quality management skills and priorities needed by Directors of Quality Management (DQM), Chief Clinical Officers (CCO) and other key clinical leaders with a strong Quality Assurance/Performance Improvement (QAPI) focus. Facilitates continuing education for field DQMs and regional clinical operations staff
Directs, monitors, evaluates, and makes recommendations for continuous quality improvement. Develops quality management policies, processes and guidelines to improve quality assurance and quality management
Oversees the performance and functionality of the division’s accreditation and certification self-assessment tools, including development of aggregated data and trend reports
Technical understanding of the federal certification and accreditation standards for hospitals, including enforcement procedures
Proficient in quality management processes and tools including use of Microsoft Word, Excel and QI Macros
Ability to manage several projects/tasks simultaneously
Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected
5 years experience leading or providing hospital quality management

Director, Quality Management Resume Examples & Samples

Graduate of accredited registered nurse program with current licensure in the state. Masters degree preferred. BSN or BS/BA required, CRRN preferred
Certification preferred by NAHCQ (National Association of Health Care Quality)
Two years of experience in an acute hospital or rehabilitation setting required
Demonstrated ability to plan, coordinate, and evaluate PI activities
Working knowledge of staff development, compliance and the educational process, quality improvement, and safety/risk management standards
Minimum of five years of nursing and/or case management supervisory experience required
Demonstrated ability to plan, coordinate, evaluate and direct activities of clinical personnel; effective oral and written communication skills, in English with additional languages preferred; proficiency in basic computer skills required

Senior Director, Quality Management Resume Examples & Samples

Leads and develops the Quality Management Group including Quality Assurance, Quality Control, Release and Quality QMB
Ensures effective management and continuous improvement of an overall quality program for CSL Behring AG, Bern. The associated processes and systems must comply with relevant local and international regulatory guidance as well as ensuring that the CSL Behring AG is aligned with the Global Quality Systems of the CSL Group
Works with other departments to reinforce and embed a culture of quality, identify any areas of compliance vulnerability end ensures preparedness for inspections. Supports the preparation responses to any inspectional observations
Monitors GxP compliance throughout the Bern facility
Ensures effective interactions at all levels with staff at other sites and with Global Quality
Establishes productive working relationships and liaises with statutory and regulatory authorities (e.g. FDA, SwissMedic, MHRA) on behalf of CSL Behring AG, Bern
Establishes and works within financial targets (expenses/staff)
Responsible person for CSL Behring AG as defined in “Arzneimittel-Bewilligungsverordnung” (AMBV) 812.212.1
Member of CSL Behring AG Management Group
Member of Global Quality Leadership group
Degree in Biological Sciences, Pharmacy or relevant field of Engineering. Relevant post graduate qualifications (Masters, PhD) preferred
Minimum of 10 years experience in the pharmaceutical, biotechnology or related industry with significant exposure to GMP or closely related environment
Significant experience in Quality Assurance, Production or Regulatory Affairs with increasing responsibilities preferred, within a matrix organization
Strong leadership skills (priority setting, timely decision making, talent development)
Proven ability to formulate and implement strategic plans
Excellent track record in project and personnel management
Very good interpersonal skills, i.e. ability to build constructive relationships across all levels of the organization, positive and constructive attitude, desire and ability to work in interdisciplinary teams and ability to motivate, develop and inspire his/her team members
Strong negotiation and influencing skills
Experience in areas of pharmaceutical manufacturing other than Quality an asset
Fluency in English; German language skills (ideally fluency) a significant advantage

Director, Quality Management Systems Resume Examples & Samples

Standardize audit process and streamline audit schedule for efficiency across business
Assist in implementation of One AL Quality Management System (QMS)
Provide training and support to ensure proper usage of the Quality tools such as Intelex Audit, Issue and Document Control Modules
Work closely with the Intelex team to help develop strategy for implementation of the system
Monitor, measure and drive timely closure of Audit findings, RCAs, and associated Corrective and Preventive Actions across all entities
Serve as change agent by stimulating, communicating and institutionalizing quality initiatives
Provide strategic direction and leadership to identify and eliminate the causes of systemic issues. This includes developing sufficient process rigor, driving organizational / cultural change and ensuring the effectiveness of Non ConformanceAssessments and Root Cause Analysis
Validate effectiveness of corrective actions and assure corrective and preventive actions are captured in appropriate QMS documents
Assure audit plans address defect trends. Monitor and improve audit effectiveness by the use of metrics and correlation to quantifiable improvements in product and process quality
Work closely with entity QMS leaders to drive a sustainable, consistent strategy across the business
Standardize the RCA process and develop strategy around RCA certification
Lead RCA's across the business
Provide input for Senior Leadership reviews
Bachelor's degree in appropriate technical or scientific field required OR equivalent work experience in Production/Management of Medical/Industrial/Specialty Gas Operations in a Quality Management function required in lieu of a Bachelor's degree
10+ years of relevant Quality Management System experience is required
Documented Experience managing a team of exempt level employees is required
Knowledge and interpretation of local, state and federal laws pertaining to production of drugs and medical devices
Proficient computer skills in Microsoft software packages (Word, Excel, PowerPoint)
Proficient in Quality Management Systems Software applications
Ability to travel 30%
Quality Systems knowledge/experience, including ISO 9000, FDA, cGMP and Root Cause Analysis techniques preferred

Director Quality Management Resume Examples & Samples

Defines and leads team to execute on processes, policies, and tool adoption to deliver quality releases to clients
Manages resources, capacity and forecasting to ensure planned projects and deliverables can be met with quality and on time
Recommend and champion strategic initiatives and improvements in process, tools and cross departmental initiatives to optimize teams and efficiency of the organization. Drive automation adoption to the extent viable for the solutions and teams
Develop metrics and processes to establish expectations and initiative collaborative approaches to evaluate root cause and drive improvements across organizational teams
Partner with and support external vendors to meet resource and initiative requirements

Senior Director Quality Management Frontend Resume Examples & Samples

Lead 6 direct reports and 200 indirect reports at Infineon Front-End sites
Define, develop and implement the Quality Framework and Zero Defect Quality programsacross all sites
Represent the Front End towards Infineon customers in all quality matters as well as internal division partners and other organizations
Take a leadership role during quality crisis situations to ensure their resolution and that customer requirements are met
Drive and align continuous strategic quality programsand help the organization to become a quality leader
Define new areas to work on in order to make the next big step in quality performance
Foster people development and strategic talent management for Front End Quality Management to build a high performance team and ensure a well filled talent pipeline
Lead the organization by defining overall quality strategy for the Frontend and by providing clear goals for all sites

Associate Director, Quality Management Resume Examples & Samples

Sound working knowledge of medical terminology, clinical monitoring procedures (SOPs), ICH-GCP, ISO-14155, applicable regulatory requirements, quality management processes
Good judgement and decision-making skills
Bachelor's degree in life sciences or equivalent nursing qualification with a minimum of 7 years’ experience, including at least 2 years’ experience in a role equivalent to a Clinical Project Manager/Clinical Team Lead or equivalent combination of education, training and experience

Executive Director Quality Management Systems Chapter Owner Manufacturing Resume Examples & Samples

Lead a team of functional SMEs who own each topic in the Chapter
Manage the interdependency and collision among the topics within the chapter and between chapters
Develop and implement the strategy for the Manufacturing processes and systems to ensure sustainable compliance of all MMD sites and functions
Provides leadership and technical direction on regulatory requirements for manufacturing processes and associated support systems
Ensures quality requirements are sound and compliant by using insights, experience and judgment to proactively drive and improve the company’s QMS
Thorough understanding of regulatory requirements for manufacturing processes and controls of drugs, devices, biologics, including quality risk management
Minimum of 20 years’ experience in the FDA and/or EU regulated pharmaceutical environment; with manufacturing site operational experience in leading major manufacturing operations and/or experience in related areas in Global functions; experience in vaccines, biologics, devices and API manufacturing requirements preferred
Ability to accurately interpret and apply regulatory expectations for robust and compliant manufacturing operations in a drug, device and biologics environment
Capable of working and communicating effectively with all levels of the organization globally
Proven ability to lead and implement multiple projects/tasks simultaneously with competing and/or changing priorities; effective time management
Proven ability to influence effectively without hierarchical authority multi-functional professionals to drive harmonization and proactive compliance
Proven ability to effectively initiate and drive change across the MMD network
Self-motivated with a high degree of ownership and accountability for results

Director, Quality Management Systems Resume Examples & Samples

Direct the QMS resources and objectives, including: Regulatory Compliance, Internal Audits, Corrective And Preventive Actions (CAPA), Business Process Improvement support, QMS Metrics and Records
Develop and document procedures and action plans to define new systems and continually improve existing systems. Provide internal training in all aspects of the QMS functions
Facilitate CAPA action requests from remedial action, root cause, corrective action, verification of effectiveness and through closure
Must be a team player with superior interpersonal, verbal and written communication skills and interface effectively throughout all levels of the company. U.S. citizenship required
Typically requires a Bachelors, Masters or PhD in engineering or a related technical field as well as fifteen or more years of progressively complex QA experience with at nine of those years having management responsibilities. May substitute equivalent experience in lieu of education
Must possess

Director, Quality Management Resume Examples & Samples

Oversees aspects of the Quality Management/Performance Improvement Program at facility in conjunction with the Associate Executive Director, Quality
Master's Degree in Nursing, Health Services, Allied Health or related field, required
Current license to practice as a Registered Professional Nurse in New York State
Minimum of seven (7) years administrative experience in Quality Management Utilization Management

Senior Director, Quality Management Resume Examples & Samples

10 years of progressively responsible experience in management positions in highly regulated, multi-location environments, including direct and indirect leadership of leaders who develop processes to deliver productive compliance in a dynamic, automated environment with high degree of people interaction
Strong leadership skills (e.g. priority setting, timely decision making, development of direct reports and others, business acumen and dealing with ambiguity)
Demonstrated ability to lead teams to bring about the compliant resolution of serious issues, at times including disruptions affecting multiple sites, with maturity, excellent communications and deployment skills
Experience in Quality Assurance, Production, Product development or Regulatory Affairs preferred
Ability to formulate and implement strategic plans
Strong organizational, negotiation and influencing skills
Ability to work in a project-driven and result oriented way under pressure and to balance internal and external requirements
A sound understanding of GMP principles and the requirements of specific relevant codes
Excellent written and verbal communications skills in English
Sound commercial judgment including a demonstrated understanding of the business environment in which CSL operates

Director, Quality Management Resume Examples & Samples

Uses labor and non-labor resources in an appropriate and cost efficient manner
Recommends and implements approved cost saving ideas using the most economical path
Master's Degree in Health Services, Allied Health or related field, required
Graduate of an accredited (Accreditation Review Committee for Physician Assistant Programs (ARC-PA) program, required
Licensed Physician Assistant (LPA) by the New York State Department of Education, required
Current NCCPA Certification from the National Commission on the Certification of Physician Assistants (NCCPA), required

Director Quality Management Ltss Resume Examples & Samples

Responsible and accountable for ongoing maintenance of the CHC’s plan compliance with state regulations and National Committee for Quality Assurance (NCQA), URAC and other appropriate standards for activities related to quality, care management and utilization management. This includes credentialing and re-credentialing activity, delegation oversight, quality-of-care investigations, and the corresponding inter- and intra-departmental coordination, communication and education
Manages people and provides primary oversight and responsibility for the CHC plan’s Quality and Medical Management Committee structure and support
Provides functional support to the Provider Network Management, Informatics, Information Solutions, Care Coordination, Utilization Management and Public Affairs departments to integrate Quality Management initiatives and goals with organizational programs
Plays an active role in the dissemination of the Quality Management best practices throughout the AmeriHealth Caritas Family of Companies
One to two years working with Medicaid, Medicare and STAR programs
Five to ten years in clinical areas
Five to ten of LTSS managed care experience and managerial experience
Prior URAC or NCQA accreditation experience
An unrestricted Registered Nurse license to practice nursing in Pennsylvania and any other state where he or she works
Health care quality certification (i.e., American Board of Quality Assurance and Utilization Review Physicians or Certified Professional in Healthcare Quality) preferred

Administrative Director Quality Management Resume Examples & Samples

Implements and manages quality initiatives and activities throughout the market including PI activities
Performs annual quality and PI program evaluation and reporting
Develops, revises, and implements quality and PI plan
Serves as a quality resource to all facilities, departments, staff, etc
Coordinates quality and PI report cards, dashboard, and other reporting mechanisms across all facilities
Serves as member of selected facility and departmental PI committees, teams. Serves as Quality Facilitator/Leader of root cause analysis teams, (RCAs), FMEAs, etc
Analyzes and reports quality and PI indicators to the Quality Committees, Administration, and others as indicated
Ensures compliance of corporate, regulatory, and accreditation requirements for quality, performance improvement, and patient safety across the market
Serves as representative to other quality committees, initiatives, etc
Coordinates quality activities with Quality Manager and other staff
Coordinates and guides physician peer review activities with the Quality Manager and Chief Medical Officer
Coordinates patient safety, national, corporate and other quality or patient safety initiatives. Leads and facilitates designated initiatives throughout all facilities
Provides education to staff regarding quality and patient safety initiatives; promotes compliance and improvement
Manages resources between the facilities to ensure the patient receives the same standard of care at all campuses. This position could facilitate the sharing of resources in all areas that are part of the Quality department
Responsible for facilitating clinical process performance improvement activities in accordance with accreditation, regulatory and licensing requirements. Coordinates facility-wide quality improvement (QI) programs, establishes standards of performance and provides assistance to the quality improvement teams. Encourages development of staff through quality improvement in-service education, participation in Continuous Quality Improvement (CQI) training for employees and other programs
Provides support for the Quality Committees and other PI and peer review committees; assists with analysis of QI data; and supports and facilitates specific PI projects as needed. Develops and implements policies, procedures and objectives and updates the Institutional Quality Improvement Plan as needed
Oversees compliance with TJC standards on a continuous basis throughout the hospitals and ambulatory settings, maintains TJC Periodic Performance Review (PPR) database and monitors TJC survey readiness plans
Represents the facility as a key contact in the coordination of TJC Core Measures and CMS Quality initiatives. Maintains current working knowledge of TJC, NCAQ, CMS and other accreditation and regulatory standards applicable to hospital and physician office group practices. Maintains current accessible copies of regulatory standards as a resource for staff
Ensures appropriate, timely, and professional communications
Develops and reviews department policies and procedures at least annually
Develops, implements and reviews goals, objectives and priorities, ensuring alignment with hospital strategic plans
Organizes departmental activities based on priorities, goals, objectives, and needs as arise
Assigns and adjusts staffing to meet priorities, goals, and objectives of department while ensuring smooth operations. Ensures appropriate supplies and equipment are available to perform activities
Prepares and monitors budgets, productivity and other operational activities
Develops and implements department performance improvement (PI) plan and submits reports as required
Obtains and implements databases and other computer software to enhance department performance
Creates and analyzes a variety of reports as requested or needed
Conducts and records monthly department meetings with staff
Creates a work environment to promote optimum working conditions and employee morale
Complies with all hospital policies and procedures, safety requirements, and emergency preparedness requirements
Oversees the management of and responsible for data analysis, collection and outcomes measures related to CHOIS, TMF, Core Measures, Q-Net, etc., and all elements related to the peer review process
Oversees the management of and responsible for implementation of the facility-wide infection prevention, detection, surveillance and improvement system that includes education, tracking and reporting, process consultation, improvement and building a system wide infection prevention culture
Performs department human resource activities, e.g. staffing, competencies, training and skill checklists; annual and periodic performance evaluations; staff relations, staffing adjustments, etc

Director Quality Management Resume Examples & Samples

Initiates and oversees the development of a comprehensive quality, safety and performance improvement program, including of the analysis and trending of data related to these initiatives
Provides strategic oversight for patient safety and quality committees with accountability for distribution of organizational communication (including pertinent data and analytics)
Provides overall direction necessary to ensure that clinical services are provided in accordance with standards established through state and federal regulations and Joint Commission accreditation standards, including the National Patient Safety Goals. Identifies areas of vulnerability and directs the development of strategies to enhance compliance
Provides strategic oversight of proactive and reactive patient safety activities including root cause analyses, failure mode effects analyses and Sentinel Event Alerts, and facilitates the planning, implementation and evaluation of process changes
Prepares reports and presentations pertaining to: Patient Safety, Performance Improvement, and Regulatory Affairs and others, as requested
In conjunction with the Medical Staff and system leadership, directs and coordinates safety/quality/performance improvement initiatives
In collaboration with clinical staff and services chiefs, participates in the monitoring, reporting, and improvement activities related to clinical guidelines, health care quality/safety initiatives, accreditation and regulatory requirements
Manages the departmental budget effectively and determines fiscal requirements and prepares budgetary recommendations
Performs staff performance evaluations establishing a development plan for each employee
Performs other related duties, as assigned

Director, Quality Management Systems, HD Resume Examples & Samples

Directs the Clinical Quality Review-HD (CQR-HD) process to measure hospital implementation of core clinical programs, screen for potential Special Concern/high risk designation hospitals and monitor effectiveness of corrective actions
Provides review and development of policies, procedures and systems to maintain and verify compliance with Joint Commission and Medicare certification standards
Identifies the need for and facilitates continuing education for regional clinical operations staff. Directs, monitors, evaluates, and makes recommendations for continuous quality improvement
Develops and maintains policies and procedures to ensure compliance with local, state, and federal laws regarding clinical quality management and regulatory compliance. Identifies potential risk management situations and reports to appropriate authority. Ensures compliance with company's confidentiality and release of information policies and procedures
Establishes a team-oriented, efficient, and effective work environment
Proficient in use of the electronic medical record
Organizes and prioritizes work to meet job demands
Ability to communicate effectively and present information in an organized manner on a routine basis
Effective public communication skills (written, teaching and public speaking)
Maintains a good working relationship with peers, superiors and subordinates while working under stressful or emergency situations
Approximate percent of time required to travel: 80%
Preference for multi-facility responsibilities, nursing leadership and/or regulatory compliance are highly valued
3-5 years prior manager/director level experience required

Director, Quality Management Engineering Resume Examples & Samples

Defines strategic initiatives, roadmaps, and team goals and objectives that align with business strategies that enable ‘Nike, Inc.’s $50B by 2020&#8217
Establishes quality and reliability standards by researching product and consumer requirements with peers and across the organization; within IT and the business
Establishes defect management standards and processes that align with various testing methodologies
Establishes standards that define ‘quality certified’ via validation tests, methods, and procedures
Establishes rework standards by automated and physical testing methods and procedures
Establishes product quality documentation system by writing and updating quality assurance procedures, ensuring SOX compliance
Incorporates various testing methodologies into QA frameworks (Waterfall, Agile, SAFe) while ensuring speed, quality, and appropriate cost
Maintains product quality by enforcing QA governance and procedures and legal and regulatory requirements; collaborating with members of management to develop new product and engineering designs and training methods
Prepares product and process quality reports by collecting, analyzing, and summarizing information and trends
Completes quality assurance operational requirements via resource planning and forecasting; following up on work results
Maintains quality assurance staff by recruiting, selecting, and training employees
Maintains quality assurance staff job results by coaching and mentoring employees; planning, monitoring, and appraising job results
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Achieves financial objectives by preparing the quality assurance budget; scheduling expenditures; analyzing variances; initiating corrective actions

Director, Quality Management Resume Examples & Samples

5 - 7+ years related experience in quality management and HEDIS that reflects a proven track record or proficiency in the competencies noted
Previous experience with Medicaid/Medicare
Previous experience managing staff (2-3 direct reports; 15-20 indirect reports)
Demonstrated ability to plan, organize, and execute multiple functional business objectives

Director, Quality Management Resume Examples & Samples

Master’s Degree
Master’s degree in social work, nursing, counseling, or doctorate in psychology
Certified Professional in Healthcare Quality preferred
10 years experience in healthcare and in quality assurance and improvement
Knowledge and experience of statistics and research to conduct such analysis/evaluation
Excellent communication skills: Verbally and in writing with all internal and external customers
Strong presentation skills required
Ability to handle conflict and difficult situations
Strong time management, project management, and organizations skills
Ability to use PC’s in a Windows based environment
Ability to foster growth and teamwork
Strong & demonstrated leadership and management skills resulting in the ability to make decisions independently and manage personnel