Quality Management Specialist Resume Samples

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C Kunde

Cassidy

Kunde

177 Madisen Islands

New York

+1 (555) 696 8925

177 Madisen Islands

New York

Phone

p +1 (555) 696 8925

Experience Experience

Dallas, TX

Quality Management Specialist

Dallas, TX

Kris-Beahan

Dallas, TX

Quality Management Specialist

Conducting internal, vendor, and site audits, including planning, executing, reporting, and followup
Will be providing quality assistance to the commissioning and start-up teams as requested during that phase of the project
Provides technical assistance to Nursing and Clinical departments performing quality activities including, but not limited to
Developing, modifying, and utilizing tools to track and trend compliance issues
Educating, training, and mentoring staff in quality improvement methods
Provide support to the SSC&O resilience framework including all aspects of planning, testing and compliance
Conducts daily checking of pending task to monitor progress of Cycle Time target

Houston, TX

Quality Management Specialist English Shenzhen

Houston, TX

Johnston Inc

Houston, TX

Quality Management Specialist English Shenzhen

Act as project manager or coordinator to facilitate any projects related to output management requests
Can and willing to work on night shift to support clients’ business
Coordinate and collaborate with the team members for responding to clients’ requests based on SLAs
Monitor the function mailbox to timely respond to and handles clients requests
Attend regular meetings with clients for metrics review, Output devices change & deployment and project meetings as well as demand verification meeting
Lead and coordinate regular service quality/metric review
Fluent English communication (both written and spoken)

present

Philadelphia, PA

Gas Quality Management Specialist, Senior

Philadelphia, PA

Hilll LLC

present

Philadelphia, PA

Gas Quality Management Specialist, Senior

present

Applies advanced knowledge to collect, verify and analyze information relative to quality objectives, scope and criteria, including information relative to interfaces between functions, activities, and processes
Utilize tools and technology to automate QA processes for consistency and efficiency
Instrumental in the development of quality work procedures and documents, scorecards and related documents due to expertise
Evaluates assessment results to determine findings, including identification of opportunities for improvement
Regularly conducts and schedules quality assessment entrance and close out meetings as well as follow up activities
Contributes as an SME regarding Work Procedures and Standards & Policies pertaining to area of specialization (for example, Leak Survey, Distribution, Transmission, etc.)
Communicates audit progress, assessment results, and corrective action activities to various levels of management

Education Education

Bachelor’s Degree in Science

University of Pittsburgh

Bachelor’s Degree in Science

Skills Skills

Strong attention to detail
Domain knowledge of Knowledge@ariba
Knowledge of Mental Health Recipient Rights system as demonstrated through related work experience if applicable to assigned duties
3+ years of Quality Assurance experience in a hospital setting
Proficient in Microsoft Excel
Excellent communication skills (written and verbal)
Strong communication (written and verbal) and interpersonal skills in order to be tactful and have the ability to interact with others in a productive manner. Understand the formal and informal structure of the hospital and operate proficiently in both
Highly organized
Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups
Functional knowledge of one or more Ariba solution and an understanding of how they interact and fit together

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15 Quality Management Specialist resume templates

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Data Quality Management Specialist Resume Examples & Samples

Developing and understanding of the legal data model
Designing and running reports to check data quality
Identifying data exceptions in MS Excel including invalid or missing data
Analyzing data to identify patterns and develop improving data quality rules
Establishing a process for tracking data quality over time
Communicating and instructing users how to improve data quality
Validating analysis results

Quality Management Specialist Resume Examples & Samples

3+ years of Quality Assurance experience in a hospital setting
Previous Performance Improvement experience
CPHQ

Quality Management Specialist English Shenzhen Resume Examples & Samples

Communicate with clients for baseline change and output devices change requests
Attend regular meetings with clients for metrics review, Output devices change & deployment and project meetings as well as demand verification meeting
Act as project manager or coordinator to facilitate any projects related to output management requests
Coordinate and collaborate with the team members for responding to clients’ requests based on SLAs
Monitor the function mailbox to timely respond to and handles clients requests
Lead and coordinate regular service quality/metric review
At least 2 years experience in Customer relationship management

Quality Management Specialist Resume Examples & Samples

Completion of all scheduled process sample reviews
Investigation and remediation of underlying service complaint issues
Review quality data to highlight and enhance overall process, product and servicing trends
Undertake all Quality Management and complaints reporting. Maintain and develop additional reports as required including macro development
Support the SSC&O Learning Log framework. Raise, investigate and validate learning items
Daily review of client sentiment data and preparation of summary materials for senior business stakeholders
Provide support to the SSC&O resilience framework including all aspects of planning, testing and compliance
Tertiary qualifications preferably in a Business related discipline
Strong analytical, relationship building, critical thinking, time management and organisational skills
Advanced Microsoft Excel skills including macro development
Sound awareness of risk management principles, assessment and controls
Be flexible about taking on additional functions and projects that are introduced based on the needs of the business
Show good judgement and decision making abilities

Quality Management Specialist Resume Examples & Samples

Manages self in accordance with the expected behaviors of the Leadership Qualities. Effectively achieve results that meet business and individual objectives
Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed as applicable
Performs production and quality systems audits
Maintain and demonstrate a high degree of knowledge and skill in product forms, quality systems, processes, and regulations
Executes continuous improvement activities for established processes and initiates/supports development of new processes
Builds and maintains capability in QMS, Standards, and Regulations to support objectives
Act as the owner of one or more quality systems (CAPA/QNC, Internal Audits, Audit Readiness), making decisions on changes to standards, auditing system users (including Quality, LCM, PS, and Mills) for compliance to standard, and supporting targeted implementation as needed
Initiates and follows up on CAPA and QNC related to the assigned system
Identifies need for, develops, and executes continuous improvement plans for the assigned system
Builds and maintains capability within the assigned system for compliance with QMS, Standards, and Regulations in accordance with an Action Plan
Provide Quality Engineering support to mills and project teams for implementing systems as assigned. Also, to provide QE support for FOAK projects that may require new systems capabilities
Develops and implements new and improved quality standards and systems to meet business objectives

Quality Management Specialist Resume Examples & Samples

Ensure real time processing of documents submitted to be able to meet the daily, weekly, monthly and quarterly DCON metrics and provide real time implementation of document changes to the shop floor
Conducts daily checking of pending task to monitor progress of Cycle Time target
Facilitates 1:1 system overview to ensure end users understood the process
Publish weekly reports of Open Task (over-all and BU Specific). Follow-up Delinquent SME's to ensure over-all Cycle Time are meet
Identify system issues , provide possible solutions , and escalate as necessary to direct supervisor
Propose, revise and implement Document Control procedures that will improve the quality of service provided to all users
Provide regular reports and status of assigned process/Business units including accomplishments, issues, projected activities, and anticipated needs
Facilitate trainings to users of system for an in-depth understanding of the process and reduce rejection rate of document submission
Facilitates weekly over-all performance of the Business Unit assigned including highlights, lowlights and help needed or areas for improvement
Provides bright ideas or project enhancements
Design, implement, and continuously improve Document Control Process and structure that will ensure close loop process improvement of quality initiatives and projects
Attend Team Meeting, discussions and required training
Follow-up Sunset Review disposition : Business Unit Specific / individual sunset owner
Drives closure of Pending task, Sunset Review, Tickets
Proficiency in MS Office suite Engineering
Very good in communication skills both written and verbal
3 - Decision Making and Systematic Problem Solving
3 - Influence and Persuasion
3 - Quality
3 - Communication Skills
3 - MS Office
3 - Product/Process Knowledge
3 - Coaching Ability to train, communicate with managers and staff-level

Business Solutions Technical & Production Quality Management Specialist Resume Examples & Samples

Solution Implementation/Deployment
Knowledge in SAP Quality Management
Other SAP modules complementary applications knowledge is an advantage
Good understanding of Quality process and cross-functional integration
Nestle business knowledge & experience is an advantage
Knowledge of project management methodologies

Senior Quality Management Specialist Resume Examples & Samples

Assists with quality improvement activities to demonstrate improvement in the quality of member care/service provided product lines
Compiles and interprets data for trending/reporting
Effectively analyzes, interprets, communicates and applies regulatory documents
Prepares reports and presentations for management and external bodies as required
Assists with preparation of workplans and evaluations
Represents management at external and internal meetings and forums
Participates in workgroups and/or meetings to assure programs goals, accreditation and regulatory requirements are met
Assists in the preparations for regulatory and accreditation audits
Three to five years acute care experience required
Three to five years quality improvement experience in managed care industry preferred
Any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position
Ability to summarize activities into written reports, and compile and interpret data for trending/reporting
Excellent oral and written communications skills with strong analytical and problem solving skills
Ability to effectively analyze, apply, interpret and communicate policies, procedures and regulations
Ability to operate PC-based software programs and applications

Senior Software Quality Management Specialist Resume Examples & Samples

Functional Test with an automated tool such as HP’s Unified Functional Test or Open Source Selenium
Load Test with an automated tool such as HP’s Load Runner or equivalent Open Source tool
Secure Coding Test with an automated tool such as HP’s Quality Assurance Inspect
Data collection and analysis with an automated tool such as HP’s Quality Center
Automate general activities with system level scripts (Windows PowerShell scripting, Mac OS and Linux bash, Perl, python scripting)
Development and documentation of software requirements and test plans
Assessment of change implementation risks
Scheduling and tracking of testing objectives
Supporting the development and execution of software quality methods and processes to specific software projects and on-going software maintenance and upgrades
Supporting the definition and implementation of testing methodologies and related quality standards associated with specific software projects and on-going software maintenance and upgrade
Using demonstrated integration, coordination and team management skills to directly apply these standards and practices to support and/or manage the accomplishment of SAE projects and on-going operations related work processes. Some of this work will occasionally require support after hours when the work is done in order to minimize impact to business processes
Using professional concepts and company objectives to resolve complex issues in creative and effective ways
Frequently contributing to the improvement, development, maintenance and/or implementation of technical standards and methods associated with specific software projects and support processes
Using demonstrated skills and extensive experience to contribute to the improvement, development, maintenance and/or implementation of technical objectives and principles to achieve goals in creative and effective ways
May be consulted to develop and/or implement advanced concepts, techniques, and standards based on professional principles and theories
Work can include unusually significant, unique or complex issues, and provides solutions that are highly creative and where analysis of situations or data requires an evaluation of intangibles
Responsible for the improvement, development, maintenance and/or implementation of technical standards and methods associated with specific software projects and support processes
Active Q- Clearance

Gas Quality Management Specialist, Senior Resume Examples & Samples

Minimum 5 years of relevant experience at journeyman status or 5 years equivalent experience in gas infrastructure, operations or quality management
Proficiency with ArcGIS 10.x
Valid CA Driver’s license
5 years of relevant utility experience in GIS/Database
Knowledge of quality practices using GIS systems and data
Familiarity with ArcGIS Data Reviewer 10.3, ArcFM, and ModelBuilder preferred
Bachelors of Science in Engineering, Technology, GIS or other applicable fields of study
Auditing - ASQ Certified Quality Auditor or Equivalent Knowledge of internal regulatory requirements
Proficiency in Excel, Word and SAP
Applies advanced knowledge to collect, verify and analyze information relative to quality objectives, scope and criteria, including information relative to interfaces between functions, activities, and processes
Utilize tools and technology to automate QA processes for consistency and efficiency
Instrumental in the development of quality work procedures and documents, scorecards and related documents due to expertise
Evaluates assessment results to determine findings, including identification of opportunities for improvement
Regularly conducts and schedules quality assessment entrance and close out meetings as well as follow up activities
Contributes as an SME regarding Work Procedures and Standards & Policies pertaining to area of specialization (for example, Leak Survey, Distribution, Transmission, etc.)
Communicates audit progress, assessment results, and corrective action activities to various levels of management
Gathers information from assessments and submits appropriate reports
Supports corporate quality and improvement
Conducts review of regulations, standards, procedures, records, data and other documents relevant to assessment
Develops and delivers end-to-end process training materials
Presents findings and makes recommendations to function management
Conducts complex data management and verification activities as may be required

Gas Quality Management Specialist, Senior Resume Examples & Samples

Bachelors of Science in Engineering, Technology, or other applicable fields of study
Proficiency Excel, Word and SAP
Communicates assessment progress, results, and corrective action activities to various levels of management

Quality Management Specialist Resume Examples & Samples

Coordinate the internal audit system
Coordinate audit scheduling and organization
Audit results and audit records
Supervising of internal audits
QM Sharepoint administration
QM training system and QM tools
Maintain the pool of QM tools and platform for QM trainings
Coordinate the trainig plan

Quality Management Specialist Resume Examples & Samples

Manage projects and tasks that help to improve the quality of the customer support organization (release readiness, process definition, training, service audits…)
Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departments
Provide inbound and outbound (phone, email, web form, chat, community) application/ functional support and resolution to customers (external and internal) while presenting the company in a positive and fair manner with timely updates and knowledgeable answers
Create content for knowledge base systems
Ariba Coaching and Excellence (ACE)
Portal Maintenance
Release Readiness
Product Training
Process Training
Certifications
Refresher Training
WOW Projects
Process Documentation
Siebel Templates
Improvement Projects
CPAS Analysis/Trending/Actions
Cross-Training on All Products
SR Prevention Efforts
Sunny Day Calls/Customer Mtgs
Go-Live Calls
Content Creation
Associates or Bachelor’s Degree Preferred
Functional knowledge of one or more Ariba solution and an understanding of how they interact and fit together
Understanding of sourcing or procurement business processes
Successful completion of Customer Service Foundations and Writing to Wow! Our
Customers training classes
Domain knowledge of Knowledge@ariba

IT Quality Management Specialist Resume Examples & Samples

Technical : high level of expertise in the SAP and Labware solutions within QM domain. Capable to develop, maintain, challenge the IS solution
Experience of project management as project manager in an international and multi-sites environment
Good knowledge of industrial environment
Demonstrate strong interpersonal skills and customer orientation. Need a high degree of engagement and ability to work independently with minimal supervision
Travel Worldwide

Total Quality Management Specialist Resume Examples & Samples

You have obtained a relevant degree (HBO) and have several years of experience with Quality Management
You have in-depth knowledge of business processes and of Quality Management System system and ERP (SAP)
Knowledge of relevant ISO standards and experience in internal auditing is required
You possess excellent interpersonal skills with the ability to deal with people at all levels within and outside of the organization
You have good problem solving and organizational skills, with the ability to plan and prioritize
Excellent knowledge of English is compulsory, preferably you also speak German

Quality Management Specialist Resume Examples & Samples

Act as an agent of the owner and participate as a member of the owner's CM oversight team in monitoring and overseeing all facets of the QA/QC processes in constructing the Project Earth' and `Chill' facilities
Review all current quality procedures and processes developed by the project's CM / construction contractor looking for any gaps or discrepancies and working with the team to incorporate any and all upgrades
Monitor all quality processes of all craft disciplines during the construction effort helping ensure that compliance to drawings, specifications and standards is maintained and all documentation is properly initiated, gathered and eventually turned over to the project and operations team
Will also monitor receipt, storage, disbursement and installation of all engineered equipment and field materials to help ensure all project specifications and standards are maintained
Will monitor field progress, craft capabilities, proper installation techniques, good workmanship standards as well as overseeing that all required NDT (non-destructive testing) per the specifications and standards is performed
Will work closely with the responsible installation contractors including all subs, that facilities are properly completed and ready for turn over to operations for commissioning and start-up
Will be providing quality assistance to the commissioning and start-up teams as requested during that phase of the project
Staffs assigned programs/projects with qualified quality personnel
Monitors effectiveness to assess the need for additional or refresher trainings
Monitors quality assurance activities to determine conformance with policy and procedures
15+ years’ experience related to quality

Registered Nurse Quality Management Specialist Accreditation Resume Examples & Samples

Bachelor of Science Degree in Nursing required with a Master's Degree in Nursing or a related field strongly preferred
A minimum of three (3) years of successful full-time complex nursing clinical practice required with one year in Quality Management preferred
Advanced knowledge of quality management principles, tools, measurement systems and process management
Advanced knowledge and understanding of The Joint Commission's standards, Department of Veterans Affairs (DVA) regulations/ policies/procedures, quality management standards, and other current internal and external accrediting body standards
Demonstrated ability to work effectively as a team member and leader, with excellent interpersonal skills, strong organizational skills, and excellent oral communication and writing skills, as demonstrated in previous assignments
Receipt of application
Whether or not you meet the eligibility/qualification requirements for the position
Whether you were referred to the selecting official for further consideration
Final disposition on the recruitment action (e.g., was the position filled, re-announced, etc.)
) Current Curriculum Vitae (CV), including all professional education/degrees earned (including name of school and date degree conferred)
) Copies of last two (2) annual proficiency reports or Executive Career Field (ECF) appraisals
) Copy of most recent SF-50 that indicates current title, series, grade and salary (if employed outside of the Orlando VAMC, station 675); and
) Copies of any other pertinent professional certifications
) Current Curriculum Vitae (CV) including all professional education/degrees earned (including name of school and date degree conferred)
) Copies of educational transcript(s) to validate each level of academic achievement (diploma, ADN, BSN, MS, etc.) and all licensure/national certification documentation; and
) Copies of two (2) most recent annual performance appraisals/evaluations; and

RN Quality Management Specialist Resume Examples & Samples

Assure quality patient care standards are met throughout the organization and to identify those instances in which there is a breach in those standards requiring system or policy changes
Assure compliance with regulatory and accreditation standards including performing site audits within the organization and contracted Health Delivery Organizations
Minimum three to five years experience of clinical nursing in a medical setting with strong emphasis on surgical nursing or specialty area
Knowledge of Title XXII, NCQA, AAAHC requirements and standards, CDC and infection control standards, building codes, fire department safety standards, OSHA requirements (Title VIII)
Bachelor’s or Master’s degree in Nursing or Education
Quality Assurance/Risk Management experience desirable

Quality Management Specialist Resume Examples & Samples

6 years of hospital nursing experience
Experience in chart reviews and data, specifically core measures
QA / PI experience

Pharmacovigilance Quality Management Specialist Resume Examples & Samples

A minimum of 5 years of experience in the pharmaceutical industry in the area of Quality, Pharmacovigilance or relevant clinical development environment
Knowledge of industry regulations and drug safety practices; with emphasis on local and international GVP, relevant GCP and GMP guidelines
General understanding of quality systems and appreciation of need for regulatory compliance

Quality Management Specialist Resume Examples & Samples

Experience working in a healthcare setting, preferably in Transplant services
Strong analytical background ; proficiency in excel and other Microsoft Office applications
Basic knowledge of performance improvement concepts (i.e. Lean six sigma)
Master's degree
Minimum of 2 years' experience in data analytics

Quality Management Specialist Resume Examples & Samples

Bachelor’s degree in science, engineering or related discipline
3+ years broad experience in a Quality, Manufacturing, Research or Regulatory function
Knowledge of Formulated Cosmetics, OTC Drug/Pharma, and/or Medical Device regulation and standards

Quality Management Specialist Resume Examples & Samples

Strong mathematical and analytical aptitude
Working knowledge of Customer Service techniques
Ability to monitor and evaluate the work of others
Demonstrated ability to examine research and analyze complex information and apply corrective action
Advanced PC skills with proficiency in MS Office products including Word, Excel and Access. Also the ability to download, import and export files
Excellent business writing and verbal communications skills
Knowledge of collections techniques and practices
Knowledge of tax laws, rules and regulations
Considerable customer service and quality monitoring experience in a call center environment

Quality Management Specialist Resume Examples & Samples

Clinical background in pediatrics or interventional cardiology -
Direct patient care experience within pediatrics, interventional cardiology or within data quality management related to those two areas
Bachelors degree required in a related field
Two to four years of relevant experience in an area related to the department assignment
Demonstrates excellent judgment
Basic knowledge of performance improvement concepts and desktop computing skills
Ability to review and interpret clinical cases for timeliness, efficacy, appropriateness and efficiency of care
Knowledge of basic concepts of the structure and processes for maintaining a performance improvement and patient safety program
Understanding of basic principles of scientific data collection and analysis

Registered Nurse Rn-quality Management Specialist Resume Examples & Samples

Systematically and objectively monitor, evaluate, and document the quality and appropriateness of health care. Report all findings to the Quality Management Manager and Quality Assurance Medical Director and appropriate administrative staff
Monitor clinical performance for improvement and investigate problems identified concerning the organization. Track and trend grievances, appeals and quality issues
Identify any potential liabilities resulting from patient complaints and/or care rendered. Receive and document patient grievances and appeals
Experience in developing educational programs and procedures required
Must possess excellent teaching skills including presentation

Quality Management Specialist Resume Examples & Samples

Support Physician PEER Review Process to include the following
Knowledge of licensing/regulatory and accreditation agencies and requirements as related to assigned area
Knowledge of Mental Health Recipient Rights system as demonstrated through related work experience if applicable to assigned duties
Must possess understanding of computers and software (spreadsheet and database), such as Excel and Microsoft for Windows
Analytical skills necessary for investigation of complaints, problem solving and data analysis, statistical analysis, and research methodology
Strong communication (written and verbal) and interpersonal skills in order to be tactful and have the ability to interact with others in a productive manner. Understand the formal and informal structure of the hospital and operate proficiently in both
Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups
Provides technical assistance to Nursing and Clinical departments performing quality activities including, but not limited to