Customer Service Sales Associate Resume Samples
4.5
(123 votes) for
Customer Service Sales Associate Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the customer service sales associate job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
GL
G Langworth
Gia
Langworth
87914 Brown Brook
San Francisco
CA
+1 (555) 834 6243
87914 Brown Brook
San Francisco
CA
Phone
p
+1 (555) 834 6243
Experience
Experience
Philadelphia, PA
Customer Service Sales Associate
Philadelphia, PA
Nolan LLC
Philadelphia, PA
Customer Service Sales Associate
- Provide feedback to Account Managers and shipping focals when actual usage varies significantly from forecast and/or historical usage
- Review unbilled shipping order reports to confirm timely billing & proper cash management
- Greeting members and guests upon arrival
- Interface with customers to resolve issues including those with special orders and non-delivered orders. Ensure that all customer "stock-out" situations are communicated in a timely manner
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy
- Promoting the Wellness Program
- Answering phone calls
Houston, TX
Customer Service & Sales Associate
Houston, TX
Rippin-Blick
Houston, TX
Customer Service & Sales Associate
- Participate in activities designed to improve customer satisfaction and business performance
- Tolerance for repetitive work in a fast-paced, high production work environment
- Assist customers in the selection and purchase of our products and repair services
- Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
- Prepare complete and accurate work and update customer file
- Setting appointments and checking members and guests in and out for their sessions
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
present
Chicago, IL
Customer Service / Sales Associate
Chicago, IL
Reichert-Mertz
present
Chicago, IL
Customer Service / Sales Associate
present
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members
- Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management
- May perform various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders
- Accepting constructive criticism in a positive manner and using it as a learning tool
- Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction
- Setting and checking members and guests in and out for appointments
Education
Education
Bachelor’s Degree
Bachelor’s Degree
University of Central Florida
Bachelor’s Degree
Skills
Skills
- Possess basic math and cash handling experience
- Have strong phone and computer skills
- Be able to prioritize and perform multiple tasks
- Possess general knowledge of massage and esthetic services and modalities
- Work cohesively with others in a fun and fast-paced environment
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team
- Maintain client confidentiality
8 Customer Service Sales Associate resume templates
Read our complete resume writing guides
1
Customer Service / Sales Associate Resume Examples & Samples
- Must have/Strong/customer service experience
- Call Center/Medicare/Sales preferred but not required
- Must have/open availability/from 8:00am-9:00pm, 7 days including holidays
2
Customer Service & Inside Sales Associate Resume Examples & Samples
- Answer incoming calls and process orders, prepare invoices and enter customer information updates
- Set up and maintain customer files
- Maintain superior product knowledge and competitor information
- Provide customer service to current and prospective customers by answering questions and solving problems
- Present price, credit and terms in accordance with standard procedures
- Cold call prospective customers and send promotional materials. Follow up
- Process customer warranties
- Process customer returns
- Occasional travel as required
- Monitor promo pack inventory and assemble more as needed
- Provide support to Outside Sales Representatives
- Enter tool orders
- Cross-train in production planning to assist in physical inventory count as needed
- Sales Associates in Distribution Centers will be cross-trained in cutting and shipping to assist with order fulfillment
- Complete special projects as directed by Sales Manager
3
Customer Service & Inside Sales Associate Resume Examples & Samples
- Cold call prospective customers, send promotional materials, and follow up
- Process customer warranties and returns
- Proficient skills with Microsoft Office, including Excel, Word and Outlook, as well as general computer skills
4
Customer Service & Inside Sales Associate Resume Examples & Samples
- Cross-trained in cutting and shipping to assist with order fulfillment
- Complete special projects as directed by manager
- High School Diploma/GED required; Associate's/Bachelor's degree preferred
- Experience: Associate's/Bachelor’s degree with some customer service/sales experience; or High school diploma with minimum of 2 years relevant, applicable customer service/sales experience
- * Please apply online directly at www.eastman.com/jobs *** Link:https://career4.successfactors.com/sfcareer/jobreqcareer?jobId=8709&company=eastmanprd&username=
5
Customer Service & Sales Associate Resume Examples & Samples
- Maintain broad knowledge of products, pricing, promotions, procedures, and other important issues through management communications, meetings, client focus groups, and formal training
- Place and/or receive customer inquiries that may require deviation from a script or sales flow process
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Meet customer requirements through first contact resolution
- Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
- Troubleshoot research and analyze customer problems with installation, billing, service upgrades/downgrades and disconnects
- Strong communication, multi-tasking, negotiation skills required
- Strong computer navigation skills and PC knowledge
- Just be flexible with the ability to adapt to changes and think conceptually
6
Customer Service & Sales Associate Resume Examples & Samples
- Listen attentively to customer needs and concerns; demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Effectively transfer misdirected customer requests to an appropriate party. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
- Occasionally use decision-support tools to answer questions
- Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking
- Offer solutions to issues that are often non-standard/non- routine and require some clarification
- Maintain broad knowledge of client products and services
- Knowledge of basic computer operations
- Must be flexible with the ability to adapt to changes quickly and think conceptually
- Possess insight into self and others
- Some technical knowledge
7
Customer Service & Inside Sales Associate Resume Examples & Samples
- Cold call prospective business customers, send promotional materials, and follow up
- Monitor promotional pack inventory and assemble more as needed
- Cross-train in cutting and shipping to assist with order fulfillment
- Experience: Associate's/Bachelor’s degree with some customer service/sales experience; or high school diploma with minimum of 2 years relevant, applicable customer service/sales experience
- * Please apply online directly at www.eastman.com/jobs *** Link:https://career4.successfactors.com/sfcareer/jobreqcareer?jobId=8761&company=eastmanprd&username=
8
Inside Sales / Customer Service Associate Resume Examples & Samples
- Performs necessary follow-up to ensure customer service expectations are met
- Researches and suggests alternative products to customer
- Industry product knowledge preferred
- Prior experience with spots buys, souring, and Request for Quotes (RFQs) a plus
9
Sales & Customer Service Associate Resume Examples & Samples
- Greeting members and guests upon arrival
- Acheviing sales goals
- Staying updated on retail products and promotions
- Have previous customer service experience
10
Customer Service Sales Associate Resume Examples & Samples
- Setting and checking members and guests in and out for appointments
- Accepting constructive criticism in a positive manner and using it as a learning tool
- Be able to prioritize and perform multiple tasks
11
Customer Service & Counter Sales Associate Resume Examples & Samples
- Executes the Grainger Service Promise and demonstrates, by action, the company Values
- Guides customers to other internal resources such as Technical Support, Credit, Grainger Parts and Sourcing or Sales as necessary
- Takes personal ownership for meeting established individual and team metrics. Consistently executes on all BBX requirements
12
Customer Service / Sales Associate Resume Examples & Samples
- Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution). Agents service products while providing customer satisfaction with focus being on retention of sales
- Ability to multi-task by performing various duties such as keying in orders, processing faxes, preparation of reports, etc
- Interfaces with various internal teams to address order issues from order entry to order delivery
- Ensures excellent customer relations. Responds to customer needs, under supervisor’s guidance, consistent with Company standards, culture, and business practices
- Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals
- Focus on productivity and quality to accommodate higher volumes of work
- Demonstrates strong self-directed organizational skills to organize time effectively on a daily and weekly basis
- Utilizes various computer systems such as ASI, Logility, EPort’s, SAP, and Microsoft products in the management of customer orders from plants, distribution centers, sales service centers and vendors
- Must be available to work rotating shifts
- 1 – 2 years call center or customer service experience
- Focus on customer account management preferred
13
Customer Service Sales Associate Resume Examples & Samples
- Enter customer orders for gases and chemicals (via Oracle R12) in a timely accurate manner. Respond to customer inquiries regarding an existing order in a timely manner
- Interface with suppliers to ensure that deliveries are on time, correct inventory levels are maintained, and non-conforming material is returned in a timely manner
- Respond to all internal/external customer inquiries in a timely manner
- Maintain customer account files as outlined in company retention policy
- Maintain customer account and pricing information in Oracle R12 and/or SalesForce.com for appropriate accounts assigned to areas of responsibility
- Create & Maintain Standard Operating Procedures for applicable Sales Associate duty
- Provide reports to sales managers and sales representatives when requested and applicable
- Implement & maintain price increase plans in accordance with customer contract terms corporate guidelines in Oracle R12
- Assist Account Manager in the processing of new customer/bulk installation set-up and take appropriate action to ensure compliance with company policies, procedures and pricing guidelines where applicable
- Research and resolve customer pricing/invoicing inquiries
- Interface with customers to resolve issues including those with special orders and non-delivered orders. Ensure that all customer "stock-out" situations are communicated in a timely manner
- Provide feedback to Account Managers and shipping focals when actual usage varies significantly from forecast and/or historical usage
- Elevate all critical inventory shortage situations to all parties affected and the appropriate levels of management
- Review unbilled shipping order reports to confirm timely billing & proper cash management
- Input & Maintain Sales Associate Protocol in SalesForce.com or Air Liquide approved SOP repository
- 2+ years of experience in a sales support or customer service role
- Ability to identify and analyze situations when customer forecast does not equal actual usage
- Strong interpersonal skills with the ability to interact effectively with all levels in an organization
- Ability to effectively utilize MS Word, Excel and Google
- Ability to perform light physical work, such as filing
- Ability and willingness to work extra hours if necessary in order to achieve customer satisfaction
- Knowledge of Oracle applications and Salesforce.com
- Familiarity with Standard Operating Procedures and ability to interpret customer contract information
14
Sales Associate / Customer Service Resume Examples & Samples
- 2 years of customer service or sales experience
- Strong team skills and enjoy a fast paced, stimulating environment
- Proven ability to multitask and stay organized
15
Customer Service / Sales Associate Resume Examples & Samples
- Must be licensed in Property and Casualty Insurance
- Must be able to discuss difference coverage's offered for different policies
- Must be able to assist customers in adding coverage to their current insurance plans
- Must be knowledgeable in preparing homeowner quotes
- Assisting new and existing customers over the phone
- Proficient with using computer programs
- Understanding of Insurance industry, policies, and terminology
16
Ford Westlake Customer Service Sales Retail Associate Resume Examples & Samples
- Using a consultative selling process to match the best vehicle to the Customer needs
- Creating a great vehicle delivery experience for the Customer
- Following up with Customers to ensure satisfaction
- Setting and achieving targeted sales goals
- Gaining superior product knowledge to effectively help Customers
- Transition Customers to the Service Department to support their ownership experience
- Providing an exceptional customer experience to drive loyalty
17
Customer Service / Sales Associate Resume Examples & Samples
- Provides prompt, courteous customer service by discovering guest’s needs
- Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques
- Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold
- Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers. Ensuring proper cash handling procedures and policies
- Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual
- Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times
- Reacts and reports to customer complaints tactfully and promptly
- Follows company policy and procedure and all laws governing restricted beverage and tobacco sales
- Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc
- Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management
- Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager
- Maintain gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.)
- Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards
- Receives products from vendors, following correct procedures. Assist management in vendor check-in
- Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately
- Assist in maintaining proper inventory levels and audits
- Maintains knowledge of all products offerings and promotions
- Completes all required paper work accurately (vendor invoices, job assignment sheets, etc.)
- Maintains a professional appearance in accordance with company uniform and personal appearance policy
- Must be at least 18 years or older to apply
- Previous sales is perferred
- Maintain current food handlers or food safety certification as required by county
- Abilty to perform essential duties
- Demonstrates knowledge in sales, and provides exceptional customer service
- Demonstrate ability to communicate effectively with guests, and co-workers on a daily basis
- Ability to exercise sound judgment when receiving assignments, due dates, and general procedures
- Ability to read and interpret documents such as rules, operating and maintenance instructions
- Ability to perform basic computer skills
- Ability to perform the four basic arithmetic operations (add, subtract, multiply, divide.)
- Must be able to stand and/or walk for full shift, in addition to occasionally lift and/or carry up to 50 pounds from ground, to overhead and/or 60 pounds from ground to waist level (assisting in stocking/maintaining inventory levels.)
- Ability to push, and pull with arms up to a force of 128 pounds (i.e., utilizing hand truck.)
- Ability to bend at the waist with some twisting, up to one hour of the workday
- May be required to climb a ladder and/or stool, kneel or crouch to retrieve materials
- Ability to grasp, reach, and manipulate objects with hands
18
Customer Service & Sales Associate Resume Examples & Samples
- Greet customers as they come into the store
- Assist customers in the selection and purchase of our products and repair services
- Ring up sales
- Accurately document repairs and parts information on repair tracking documents / work orders and in point of sale system
- Be able to interact with customers in a professional and positive manner while providing exceptional customer service
- Assist in maintaining a clean and organized retail store front
- Assist in answering incoming phones calls. * Assist in inventory and other clerical duties. * Perform other duties as required by management
- Honesty and Integrity…first and foremost
- Must have some cell phone or electronics/technical knowledge and/or interest
- Must have a good attitude and be a team player
- Reliable and timely — with strong work ethic
- Oral and written communication proficiency
- Passion for working with electronic gadgets!! Positive personality!
- Good communication and troubleshooting skills
- Previous experience with smart phone repair or smart phone sales
- Assembly and cosmetic mobile device refurbishment experience
- Previous customer service/inventory or management experience or education
19
Customer Service / Sales Associate Resume Examples & Samples
- 1-2 years Customer Service experience
- Contact center experience and knowledge considered a plus
- Life Insurance industry experience and knowledge considered a strong
20
Customer Service / Sales Associate, Ssc Resume Examples & Samples
- May perform warehouse duties as required
- Requires high school diploma or GED
- 1 - 2 years of customer service experience
