Coordinator Care Resume Samples
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Coordinator Care Resume Samples
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LH
L Herzog
Leda
Herzog
135 Boehm Station
Houston
TX
+1 (555) 797 9032
135 Boehm Station
Houston
TX
Phone
p
+1 (555) 797 9032
Experience
Experience
Phoenix, AZ
Care Transition Coordinator
Phoenix, AZ
Grant, Grady and Abbott
Phoenix, AZ
Care Transition Coordinator
- Current CPR certification
- Maintain facility qualifications for outside vendors, ie: annual TB testing and Hep B vaccination
- Referral coordination for home health services and proactive communication with
- Assist patients in the process of navigating post-acute care
- Assess, plan, implement, coordinate, monitor, and evaluate options and services with a primary goal of providing a safe transition from acute care to home for home health or hospice services
- Integrate evidence-based clinical guidelines, preventative guidelines, protocols in development of transition plans that are patient-centered, promoting quality and efficiency in the delivery of post-acute care
- Promote adherence to post-acute plans and ensure ordered services are completed
Philadelphia, PA
Care Assure Patient Coordinator
Philadelphia, PA
Conn, Parker and Daugherty
Philadelphia, PA
Care Assure Patient Coordinator
- Significantly improves specific processes; recommends and facilitates initiatives to improve stakeholder value
- Perform other duties as assigned
- Care Assure will manage weekly communication with physician offices
- Create weekly communication schedules to minimize number of calls to physician offices
- Demonstrates competency and performs consistently under non-routine conditions and complex situations
- Collaborates with Care Assure team members and suggests ideas for development
- Manage weekly communication with physician offices
present
Detroit, MI
Adult Medicine Care Coordinator
Detroit, MI
Kertzmann, Weber and Veum
present
Detroit, MI
Adult Medicine Care Coordinator
present
- Assist with tracking quality and preventive screening measures
- Assists with completing and tracking patient forms and letters
- Attends morning daily huddles to coordinate patient care
- Shows respect for patient privacy by following established HIPPA guidelines
- Follows Joint Commission policies and procedures, including the National Patient Safety Goals
- Coordinates referrals and resources, including Diabetes Center, VNA referrals, DME, meals on wheels
- Performs other duties as assigned
Education
Education
Bachelor’s Degree in Social Work
Bachelor’s Degree in Social Work
Ohio University
Bachelor’s Degree in Social Work
Skills
Skills
- Demonstrates an ability to work professionally and independently in a home/nursing facility setting
- Demonstrates an ability to provide religious/spiritual/emotional support to patients/families dealing with end-of-life issues and death
- Demonstrates an ability to be a flexible, compassionate, non-judgmental and supportive presence to a diverse population of patients and families
- Demonstrates an ability to work in a team-oriented environment
- Work time is divided between the office setting, homes and nursing facilities
- Demonstrates a clear understanding of the pastoral approach to issues related to death/dying/grief/loss/bereavement
- Situations may be stressful related to providing this ministry
- Hours, on occasion, may be irregular due to the nature of the work
15 Coordinator Care resume templates
Read our complete resume writing guides
1
MA Care Coordinator Resume Examples & Samples
- High school graduate or completed GED
- At least one year post high school education (junior college or university)
- Three + years related work in the healthcare field
2
Lpn-care Coordinator Resume Examples & Samples
- Coordinates follow-up care appointments and / or assists in directing care to physician clinic nurse or ITC clinic and / or medical services for post-hospitalized patients and assures timely and complete communication to ITC clinics when applicable
- Assesses patients clinical information and effectiveness of current medical services through phone interview, following either the WellMed or Milliman specified template for the type of call being made
- Investigates and solves problems relating to patient responses indicating continued medical problems, plan of care failures, knowledge deficits and other responses of concern
- Provides health services counseling regarding identified patient knowledge deficits, such as dietary information, medication orders explanation, and rationale for immediate follow up with primary care physician / ITC, etc
- Provides members with information on how to access services within WellMed including newly identified transportation needs
- Identifies need for non-covered services and provides options for the patient with the assistance of WellMed case manager(s) and / or social worker(s)
- Develops and maintains a network of providers, contacts, staff and other customers who may be able to assist in establishing care with new patient or arranging acute care appointments
- Current LVN/LPN license (specific to state of employment)
- Previous experience in physician’s office as LVN/LPN in back office or hospital floor nurse of medical / surgical bed
- Three or more years of experience that is directly related to the duties and responsibilities specified
- Possess planning, organizing, conflict resolution, negotiating, and interpersonal skills
- Ability to observe, assess and report success of discharge planning
- Strong interpersonal, communication and teamwork skills
- Proficient with Microsoft Office programs including Word, Excel, and ability to learn proprietary programs
- Understanding of management practices or health plan administration of referral process, triage or medical management
3
Telephonic Inpatient Care Coordinator Resume Examples & Samples
- Responsible for the day to day inpatient review activities as outlined above
- Utilizes established criteria, performs prospective, concurrent & retrospective utilization review for all members requiring inpatient admission
- Reviews all new inpatient admissions w/in 24 hours & begins the discharge planning process immediately
- Reviews all inpatients at a minimum of every 3 days & more frequently as appropriate based on criteria & policy
- Coordinates case conferences involving multidisciplinary teams to h&le complicated cases
- Understands the Complex Case Mgmt Program & admission criteria & refers patients to the Complex Case Mrgs as appropriate
- Attends scheduled weekly rounds w/network physician reviewer to discuss clinical course, discharge planning & potential QA/UM concerns of all hospitalized patients
- Interacts w/physicians to ensure that resources are being utilized appropriately while maintaining quality outcomes
- Establishes & maintains contact w/patients & their families as appropriate, including the provision of education when needed
- May request psychosocial assessments on all patients that meet the high risk indicators for discharge planning. Refers the patient to the complex case Mrgs, home care review team &/or social workers as appropriate
- Arranges follow up appointments for medical & surgical patients who are discharged home as needed
- Ensures that the appropriate level of care is being delivered in the most appropriate setting
- Performs quality of care & srv reviews using identified quality indicators
- Coordinates & assists the Sup’v of Telephonic Inpatient Care Coordination w/ongoing physician education
- Reviews the monthly analysis of statistics (cost/benefit) w/the Sup’v of Telephonic Inpatient Care Coordination & makes adjustments based on findings
- Remains knowledgeable of contract benefits & current, relevant state & Federal regulations, criteria, documentation requirements & laws that affect managed care & case/utilization Mgmt
- Maintains effective interaction/communication w/members of the medical staff, nursing staff, complex case Mrgs, home care review team, social workers, general reviewers, referral coordinators, & KP medical offices to facilitate the inpatient utilization Mgmt process & to provide continuity of care
- Builds effective working relationships w/physicians, SNF staff, vendors, & other Depts w/in the health plan
- Assists in the development & revision of guidelines, pathways & protocols
- Attends QRM staff meetings, Joint Case Mgmt Meetings & weekly Complex Care Teleconferences as required
- Investigates, identifies & reports problems & inefficiencies in existing systems, & recommends changes when appropriate to the Sup’v of Telephonic Inpatient Care Coordination
- Minimum two (2) years of experience in utilization or case management, discharge planning and quality improvement in a health care setting
- Experience with managed health care delivery including Medicare
- Minimum three (3) years of clinical nursing preferably in a complex area such as critical care
- Bachelor's degree (B.S.) in nursing preferred
4
Adult Medicine Care Coordinator Resume Examples & Samples
- Manages patient education room
- Communicates and assists RN with patient care plans
- Attends morning daily huddles to coordinate patient care
- Assists with completing and tracking patient forms and letters
- Schedules, tracks and reconciles patient referrals and diagnostic tests, as appropriate
- Coordinates care transitions
- Answers telephones, routes calls, takes messages, and provides information to callers in a polite and professional manner per established RN and ACC telephone trees
- Cross trains to other areas of the Health Center, as appropriate
- Three to five years experience in a health care and/or office setting preferred
5
Customer Care Financial Coordinator Resume Examples & Samples
- Accurately and thoroughly review dealer accounts and all notes prior to calling each dealer within the assigned market
- Make outbound dealers call and collect upcoming payments, past due payments, and past due accounts receivables
- Educate and assist dealers in making online payments, and processing credit card payments
- Inform dealers of Manheim’s payment policy and the importance of adherence
- Meet collection/contact goals set by the MCC Customer Care Manager
- Accurately and thoroughly note dealer accounts and excel tracking spreadsheet following each call as instructed by the MCC Customer Care Manager
- Inform MCC Customer Care Manager of dealers that continue to appear on delinquency reports
- Assist and communicate with locations and field personnel regarding potential loss or risk related issues
- Assist Customer Care Coordinators with processing dealer credit card payments, ACH payments, or process payments on their behalf when deemed necessary
- Partner with Customer Care in regards to training on payment policies, payment processing, and any other financial product training as necessary
- Provide operational support to the MCC Customer Care Manager as needed
- Perform all responsibilities accurately and completely in a fast paced environment
6
Customer Care Operations Coordinator Resume Examples & Samples
- Supporting Customer Care operations in the EMEA Region
- Handle customer/corporate technical escalations
- Manage process improvement
- Assist with inventory management, data deletion and response center management
- Monitor and act on the KPIs from the 3rd party service providers
- Responsible for working with the 3rd party vendor and internal PR team on all Social Media Projects
- Bachelor of Business Administration (B.E.) / Computer Science / Management or equivalent qualification or work experience
- Minimum 2 - 5 years of relevant experience
- Effective English reading and writing skills required, German would be a nice to have
- Computer proficiency in email environments, MS Word/Excel/PowerPoint and Visio
- PC and Mac environment experience
- Managing 3rd party service providers
- Experience building and auditing processes
- Understanding of Customer Care operations (internal and outsourcing)
- Intermediate presentation skills
- Good planning, prioritization and organizational skills
- Proven experience in high volume / fast paced environment
- Pro active as well as customer oriented attitude
- Helicopter view, broad scope and team-player
- Strong attention to accuracy / efficiency
- Strong knowledge and working experiences in different cultures of the Americas
- Capacity to drive continuous improvement
- Able to manage a 3rd party service provider
- #LI-ML3
7
Orthopedic & Spine Care Coordinator PRN Resume Examples & Samples
- Minimum of 10-years office experience, required
- Demonstrate correct use of medical terminology, preferred
- Must be able to monitor and/or perform data collection; utilize data to develop processes addressing opportunities for improvement, and serve as team leader for implementation of process changes
- Must possess the interpersonal skills necessary to be an effective liaison among the medical/nursing staff, as well as the community
- Analytical skills necessary in order to develop and implement program plans and effective education techniques, and evaluate program effectiveness
- Basic to advanced computer skills, Microsoft Word and Excel
8
Ascp Certified Point of Care Laboratory Coordinator Resume Examples & Samples
- Reconciles instrument databases with patient records
- Reviews records, identifies problems, makes corrections, and communicates errors to co-workers and nursing staff
- Monitors changes in regulations that effect hospital point-of-care testing and assures compliance with standards set forth by accrediting agencies: CAP, CLIA, JCAHO and NCCLS
- Functions as project manager in developing and directing the point-of-care testing
- Understands, performs, develops procedures and monitors quality control and quality assurance
- Anticipates new needs and evaluates current test menu, instrumentation and technology, and recommends changes in POC testing to eliminate or add testing clinically relevant for rapid diagnosis
- Designs and monitors POC tests competencies for nursing services; provides appropriate training; and updates POC Manuals
- Develops mechanisms to ensure all POC tests are appropriately billed
- Maintains an adequate inventory of supplies and reagents
- Collects all pertinent data for preparation of the annual expense budget for POC. Explains significant variances in the budget
9
SW Care Coordinator Resume Examples & Samples
- Primarily provides care coordination / case management for members who are eligible for Nursing Facility Level of Care / Waiver services in a community or facility setting and are at high risk for clinical complication and/or have complex care management / coordination needs
- Facilitates authorization, coordination, continuity and appropriateness of care and services in community or LTC setting
- Routinely and as needed evaluates the effectiveness of the care / service plan and makes appropriate revisions per policy & procedure / state contractual requirements
- Coordinates benefits through other available payment sources
- Collaborates and communicates with the member’s health care and service delivery team to coordinate the care needs for the member
- 2+ years clinical or case management experience in long-term care, home health, hospice, public health, or assisted living (post graduate experience)
- A background in behavioral health
10
QI Care Gap Coordinator Resume Examples & Samples
- Educates the member and their family about preventive health screenings while identifying barriers to care
- Schedules doctor appointments for all household members with care gaps with the Primary Care Physician (PCP) and/or Specialist to access needed preventive care services and close gaps in care via a three-way phone call
- Informs providers about the care gap(s) member has and why they are seeing the provider
- Documents all actions taken regarding contact related to member
- Refers to CM/DM as appropriate
11
Coordinator, Breast Care-glenlake Resume Examples & Samples
- Maintains an interactive departmental program to support the Breast Center
- Develops and maintains relationships with outside providers and hospitals to insure the success of the center
- Develops and facilitates educational programs for patients and professionals
- Case management of patients through the continuum of care
- Responsible for the quality and success of the Breast Center
- Is an advocate for breast health issues and will promote Kaiser Permanente’s Thrive philosophy
- Responsible for identifying and intervening in breast and women’s health issues
- Has an understanding of complex physiological and psychological dimensions of care of the client and family being served
- Coordinates the scheduling of stereotactic biopsies in patients identified by radiology as having microcalcifications requiring biopsy
- Contacts and counsels the above patients concerning the biopsy i.e. why it is being recommended, what to expect during the
- Procedure, etc
- Schedules biopsy date and informs patient of date and prep instructions
- Coordinates the transfer of films and ensures that films are available on date of biopsy
- Notifies patients of their biopsy results & ensures that patient sees a surgeon as indicated
- Resource for newly diagnosed breast cancer patients – provide information regarding support groups, web sites, etc
- Point of contact for established breast cancer patients for ongoing care, prosthesis, undergarments, wigs, etc
- Maintains up to date knowledge of current activities in the field of breast health
- Assists in the ongoing development and implementation of the breast health program
- Ensures quality patient care consistent with our mission and goals
- Maintains logs; submits reports and logs as requested; ensures that breast health tracking is maintained
- Consistent demonstration of a strong customer service orientation
- Ability to handle multiple tasks simultaneously
- Flexibility with job duties, location and schedule
- Dependability in attendance and punctuality
- Attend meetings as needed
- Responds to member questions and concerns and acts as a member advocate for their service needs within Kaiser Permanente,
- Resolving issues at the lowest possible level
- Assists with the development and maintenance of a resource library for breast education. Provides patient education
- Develop community contacts with associated hospitals, associated agencies, etc. (American Cancer Society, local support
- Groups, etc)
- Provides emotional support and coordination of care for breast cancer patients and their families
- Performs other duties as assigned, according to the needs of the business
- Current license as a Professional Registered Nurse in Georgia
- Completion of Customer Service Assessment – distributed through H.R
- Basic Life Support required
- Seven (7) to eight (8) years previous nursing experience
- Experience in a related field i.e. surgical practice, women’s health
- Knowledge of breast abnormalities and treatments
- Demonstrated ability in interpersonal skills
- Demonstrated ability in verbal and written communication skills
- Demonstrated active listening skills
- Demonstrated ability to maintain a new program
- Knowledge of Breast Health Tracking system and Radiology BIRADS coding
12
Foster Care Service Coordinator Resume Examples & Samples
- Conduct assessments of member needs in collaboration with the youth, family, state foster care contractor and foster care placement
- Provide care coordination and serving as single point of contact for members, family, state foster care contractor and foster care placement
- Develop a plan of care in collaboration with the youth, family, state foster care contractor and foster care placement to address member needs
- Work collaboratively with service providers, families, state child welfare contractor and child placing agencies to identify and access resources to meet the needs of members and support foster care placements
- Work with network providers to ensure timely access to services following discharge from hospitalization or residential treatment
- Provide outreach and coaching to members, families and foster care placement to encourage and promote treatment and service adherence
- Work with the member, family, state foster care contractor and foster care placement to identify and address gaps in services
- Respond promptly to emerging issues that impact services to the youth
- Provide education to members, families and foster care placements regarding relevant medical and behavioral topics
- Seek consultation and support from other members of core and extended care team as needed
- Bachelor's level degree in Social Work or other related field
- Current, unrestricted Kansas License such as LCSW, LMSC, LMFT, LMLP, LPC
- Minimum of 1 year experience working with foster care youth or with youth who have significant behavioral health needs
- Proficient computer skills including Microsoft Office and ability to document work in care management system
- Three years of experience working with children, youth and young adults in foster care or juvenile justice, and/or
- Three years of experience working with youth who have serious behavioral health needs
- Experience working in a High Fidelity Wraparound program or proficient knowledge of Wraparound
- Demonstrated understanding and experience working with a System of Care
13
Field Based Care Coordinator Resume Examples & Samples
- Work from home*
- Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team
- RN, Bachelor's level degree in Social Work or other related field
14
Caremore Care Coordinator After Hours Resume Examples & Samples
- 3 years of experience, including 1 year as a CareMore Care Coordinator; or any combination of education and experience, which would provide an equivalent background
- Medical Assistant Certification preferred
- Must be able to work daytime to evening on weekends and holidays
- Strong medical vocabulary preferred
15
Care Coordinator Lead Resume Examples & Samples
- Detail oriented, with strengths in dealing with multiple facilities, Supervisors and hospital staff
- Ability to communicate extremely well via phone and email to both staff and management
- Ability to travel to client facilities around the US staying overnight, possibly for several nights in a row
- LVN or equivalent is preferred
16
Unit Coordinator, / Virtual Care / Days Resume Examples & Samples
- Communicates all information in regards to scheduling changes to all persons and departments involved
- Coordinates activities at the nurse work station: accesses patient records for doctors, manages call bell, communicates patient requests to responsible RN, answers all incoming calls
- Assists with ongoing education and communicates changes. Serves as a resource to others and as a preceptor to new employees
17
ACO Care Coordinator Resume Examples & Samples
- Care management functions which are provider or practice-facing may include, by are not limited to: 1) notification of in-patient or emergency department utilization by patients; 2) serve as an extension of the primary care practice; 3) facilitate in-office care management activities that support Accountable Care Organization (ACO) objectives; 4) serve as a resource to providers and practice staff; 5) support practice transformation to becoming a patient centered medical home; and 6) support practice education related to quality metrics; assess the appropriateness and effectiveness of the utilization of post-acute care
- Ability to quickly establish cooperative relationships with patients, providers and payor personnel to facilitate the efficient coordination of care delivery
- Contributes to periodic process improvement as appropriate
18
Spiritual Care Coordinator Resume Examples & Samples
- When appropriate will visit and offer spiritual support to those patients and their families who are open to it
- Provide bereavement support
- Maintain a good working relationship with the unit teams and provide pastoral support to team members as needed
- Visit Emergency Department waiting room and others periodically while on duty and act as liaison between families and patients undergoing emergency treatment and offer any other help that can improve the experience of those who must wait at the direction of ED leader
- Attend scheduled meetings with the Director of Volunteer Services and attend team meetings when appropriate
- Must be friendly, patient, understanding, empathetic and able to take rejection without reacting adversely to it
- Develop and promote spiritual care services at Inland Hospital
- Attends meetings with the Chaplaincy Department at EMMC and any other meetings to enhance Spiritual Care Services
- Complies with Inland Hospital Hand Hygiene Standards
- Adheres to Inland Hospital Standards of Conduct
19
Inpatient Care Coordinator Washington State Resume Examples & Samples
- Ensures coordination of care toward timely discharge for routine & complex medical/surgical patients in hospital setting; by: Independently & proactively completing assessments which are thorough, timely, age appropriate, & reflect psychosocial support systems, care needs, benefit array, level of care determinations, & document same for designated population of patients. Developing safe discharge plans by working w/patients, families, & health care teams to develop a mutually agreeable plan of care that creatively optimizes the use of all available & appropriate resources to support the unique & particular needs of each patient on a case by case basis. Utilize case/family conferences & consults to develop these care plans as needed. Implementing care plans by ordering, brokering, & advocating for the patient & family, while educating the patient, family, & health care team about options & alternatives. Completing all necessary documentation for referrals & handoffs between care settings to ensure a seamless transition to another level of care. Acting as Kaiser Permanente "ambassador" to provide member information to care facilities (SNF, ICF, assisted living, adult foster homes, residential care facilities) & problem-solve/facilitate any issues which present barriers to safe transfers & the provision of quality care, such as: special equipment needs, symptom/behavior management, financial assessment & plan, clinical instability & complex care needs (IV therapy, enteral feedings, wound care, therapy needs)
- Current Certification as a Certified Case Manager (CCM) or Accredited Case Manager (ACM)
- Knowledge of Kaiser Permanente resources
- Able to type 30 WPM with accuracy
20
Specialized Care Coordinator Resume Examples & Samples
- Establishes and maintains positive and productive working relationships within and outside of own area and background
- Identifies and resolves disagreements/conflicts in early stages
- Promotes a safe, equitable, respectful environment in which concerns can be addressed effectively
- Recommends changes to work practices and policies to promote transparency and approachability
- Adjusts to and develops self to prepare for new or changing assignments, processes, people, and priorities as organizational needs dictate
- Sets clear expectations for self and team to achieve work objectives and overcome obstacles
- Strives for excellence in performance by upholding established ethical standards and upholding university values
- Enhances service by seeking ways to add value to customer interactions/services
- Listens to feedback without defensiveness and uses it to enhance communication effectiveness
- Communicates in alternative ways to accommodate different listeners
- Working Experience is defined as successfully completes diverse tasks of the job; applies and enhances knowledge and skill in both usual and unusual issues; needs minimal guidance in addressing unusual situations
- Extensive Experience is defined as performs without assistance; recognized as a resource to others; able to translate complex nuances to others; able to improve processes; focus on broad issues
- 5 – 7 years’ experience, including
- Knowledge and use of current and new dental technologies, including use of computer-aided design and computer-aided machining
- Knowledge of and ability to operate, calibrate, and maintain dental laboratory equipment; and
- Ability to balance duties related to the Technology Core with support needed for patient care priorities
21
Remote Customer Care Coordinator Resume Examples & Samples
- Availability for a full-time, 40-hour work schedule, including some weekends and holidays
- A positive attitude including high energy, strong communication skills, willingness to take ownership of your responsibilities, and the ability to provide excellent customer service
- Ability to meet specific goals and metrics on a daily basis. Examples of metrics include: customer satisfaction scores, and the ability to meet the guests’ needs without the need to transfer their call to someone else
- Ability to exercise absolute discretion and confidentiality with all documents and information
- Active participation in virtual training sessions, including 100% completion of self-paced training modules
- Please note: The first 2 weeks of your training period will be part-time (20- 29 hours per week). After the first 2 weeks, you will begin a full-time (40 hours per week) schedule
- We’ll provide you with the tools and training to do your job effectively, along with ongoing training & opportunities to grow and develop with a global organization
- Flexibility in your work schedule, with Hilton’s own Build A Schedule, allowing you to “build” your work schedule around your personal and family commitments
- Benefit package, including Hilton travel benefits, which allow you and your friends & family to experience our 13 Hilton brands first-hand at discounted rates
- You have a minimum 1+ year steady job experience in a customer oriented and/or inbound call center role
- You are computer proficient, including the ability to type and talk while successfully navigating and maneuvering across multiple applications simultaneously
- You have excellent communication and active listening skills, including the ability to speak, read and write fluently in English
- You’ve previously held a Work at Home job
- You have experience working in contact centers in the travel or hospitality industry
22
Telephonic Care Coordinator Resume Examples & Samples
- Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, highest quality care
- Must possess one of the following: current, unrestricted LPN license for the state of Wisconsin or Bachelor’s level degree in Social Work
- 1+ years clinical or case management experience
- Proficiency in PC-based word processing and database documentation (Word, Excel, Internet, Outlook)
23
Care Link Coordinator Resume Examples & Samples
- Collaborates with the patient/family, physicians, staff, and other health care professionals across the continuum to provide care coordination
- Works with the patient, family, and other members of the health care team to formulate a transition plan that provides the patient services in the appropriate post-acute care setting
- Performs risk, psychosocial and transitions assessments as indicated, collaborating with interdisciplinary team according to craft treatment plans consistent with evidence-based care guidelines
- Identifies problems or gaps in community resources that impact outcomes and takes leadership in efforts to effect changes. Coaches patients on red flags, triggers, medication management, and followup appointments
- Gathers and assesses information regarding the patient's physical needs, mental status, family support system, financial resources, and available community and governmental resources
- Provides psychosocial support through individual, group, or family counseling, as needs dictate. Continuously reviews service area for group support needs and opportunities
- Reports information generated from available sources to support operational, clinical, financial and outcome goals
- Educates the community and the general public regarding various symptoms and consequences related to specific diseases, conditions and hospitalization. This information will also include specifics regarding methods of professional intervention and description of the process of social work intervention in a medical setting
- Measures effectiveness of social work interventions through direct communication with patients and caregivers and data collection of defined indicators (e.g. overall length of stay, readmission rates, feedback from referral sources, etc.)
- Collaborates with other members of the care management team to achieve case management, clinical, operation and financial outcomes
- Supports affiliated health systems and independent practices in Southern DE and MD
- Serves as a resource to nursing and ancillary staff, providing education on care management as needed
- Performs other related duties as required
24
Caremore After Hours Care Coordinator Resume Examples & Samples
- *This a part-time permanent position Saturday and Sunday only 8:00 am to 4:30 pm (16 hours per week)***
- Requires a high school diploma
- *seeking someone who is highly organized and is able to work in an extremely fast paced/multi-tasking environment***
25
Care Transition Coordinator Resume Examples & Samples
- Knowledge of case management, clinical utilization management, and discharge planning is required
- Previous home health or home care experience preferred
- Excellent analytical and team building skills, as well as the ability to prioritize and work independently are
- Independent means of transportation with valid driver’s license and auto insurance required
26
Care Coordinator, Senior Resume Examples & Samples
- Acts as subject matter expert in regards to required departmental best practice, reports and data extract,
- Acts as lead within functional area to identify best practice standardization and facilitates with the group to achieve success of standardization
- Takes lead on preparing and submitting projects, reports or assignments as needed to meet department initiatives including monthly reports
- Conducts research, including reviewing claims against member records, and organizes documentation to report findings
- Serves as a liaison in corresponding and communicating with providers, vendors and WellCare contacts and/or members representative's
- Trains and provides guidance to Care Coordinators
27
Lpn-care Coordinator Resume Examples & Samples
- Coordinates follow - up care appointments and/or assists in directing care to physician clinic nurse or ITC clinic and / or medical services for post - hospitalized patients and assures timely and complete communication to ITC clinics when applicable
- Identifies need for non - covered services and provides options for the patient with the assistance of WellMed case manager(s) and / or social worker(s)
- Makes follow - up calls to member as necessary to resolve items identified on initial call
- Notifies case manager if information is obtained indicating the member is using a non-participating or non - authorized provider to allow case manager to investigate and pursue either an LOA for services or to redirect services in plan, or that patient has been institutionalized
- Provides PCP with outpatient care assessment information and documents follow - up and interventions in the Case Management Documentation System (CMDS)
- Current LPN license in state of Florida
- Previous experience in physician’s office as LPN in back office or hospital floor nurse of medical / surgical bed
- 3+ years of experience that is directly related to the duties and responsibilities specified
28
Accountable Care Organization Account Coordinator Resume Examples & Samples
- Structured and process-oriented thinker with a strong interest in healthcare policy and particularly payment reform
- Confident taking ownership of workstreams with high-level direction and guidance, and producing proposed plans of action in a self-driven manner
- Collaborative approach to problem-solving and performance improvement
- Experience managing implementation or performance improvement projects, including producing workplans and managing to them
29
Care Coordinator Arcadia Per Diem Resume Examples & Samples
- Performs effective prospective and concurrent review of requested services according to established guidelines and timeframes
- Directs providers/members to contracted provider network and facilities
- Processes appropriate authorizations for HMO/PPO clients as specified in the HCP procedures
- Prints and mails authorizations to providers, patients, HMOs and facilities as needed
- Processes referrals for durable medical equipment and coordinates home health services according to established policies, procedures and guidelines
- Coordinates, identifies and routes referrals that require review to licensed Care Management staff who arranges outside physician medical review as appropriate
- Acts as a resource to other coordinators, staff and providers by resolving issues and responding to requests in a timely and effective manner
- Assists with answering telephones and maintaining files, logs or other reports
- Knowledge of medical terminology and CPT/ICD-9 coding
- Ability to manage time effectively and work independently
30
Heart Failure Care Coordinator Resume Examples & Samples
- Identify hospitalized patients that are newly diagnosed with heart failure and/or are at high/medium high risk for readmission who have a primary or secondary diagnosis of heart failure
- Ensure that ALL hospitalized patients with heart failure receive the same education (even when cardiology is not consulted for that patient)
- Work with patients and families to help them understand their disease and develop self management skills
- Provide the necessary communication needed to coordinate care across the continuum between primary care, cardiology, OP care management, advanced care teams, palliative care, home care, SNF, cardiac rehab, and hospital staff
- Help to facilitate better communication and coordination between hospitalists, cardiologists and other specialists that may be a part of that patient’s care while in the hospital
- Be aware of patients admitted to the ED that are in the heart failure database, and work to intervene early by communicating closely with ED physicians, hospitalists and cardiology to prevent admissions where possible
- Watch conflicting documentation by providers (ie. one provider cites CHF as admission reason when another states fluid overload from end-stage renal disease) and work to communicate and clarify with these physicians to prevent coding errors
- Ensure that all patients admitted with a heart-failure diagnosis are put into a 30-day watch list, and have the appropriate out-of-hospital care based on readmission risk scoring
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Clinic Care Coordinator Resume Examples & Samples
- Bachelor’s degree in nursing from an accredited school of nursing by May 31, 2017
- Obtain Colorado RN license in good standing/unencumbered through DORA by September 30, 2017
- Prior experience with pediatric populations
- Experience working in a Federally Qualified Health Center or public health setting
- Bilingual-Fluency in Spanish and English (speaking, reading, writing)
- Basic knowledge of CO state immunization requirements
- Exemplary organizational skills, leadership, and ability to prioritize organizational needs while working independently and functioning collaboratively as a team member
- Highly responsible, reliable, and courteous
- Unconditional ability to maintain patient confidentiality
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SW Care Coordinator Resume Examples & Samples
- Initiate care planning and implementation of a comprehensive care plan which is member-driven and addresses medical and/or behavioral health needs
- Engage members routinely telephonically and in-person via home / facility visits to coordinate services, community resources and provide health education
- Provide education and information on available benefits and services and how to access appropriate care
- Create, review and revise Care Plans with a focus on health education and improving health outcomes
- Focus on reducing hospital admissions through coordinated care and effective discharge planning with other team members
- Collaborate with the member's PCP and other care team members to deliver and coordinate quality care and services
- Build and maintain relationships with members and their representatives to empower personal responsibility and decision making on healthcare matters
- Ensure completion of required touch points and care coordination activities and document all activities within the member clinical record
- Participate in interdisciplinary case reviews or co-managed cases to ensure an effective and comprehensive approach to engage members
- Promote condition management and principles of recovery and resiliency
- Attend routine team meetings and offer creative solutions and innovative approaches to further enhance the clinical model
- Minimum of 1 year clinical care coordinator experience or case management experience
- Basic level of proficiency in Microsoft Office suite applications (Word, Excel, Outlook / Email, Internet)
- Willingness to travel within a designated geographical region of New Mexico for home / site visits
- Bachelor's level degree in Social Work (must have a BSW, LADC, LISW, LCSW, LPC, LPCC or LMFT) ORNursing Diploma or higher with an active and current RN licensure in the state of NM
- A background working with complex medical, long-term care and / or behavioral health populations
- Bilingual in English / Spanish speaking in northern NM
- Tiwa - Taos / Pueblo Native language
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Care Assure Patient Coordinator Resume Examples & Samples
- Work closely with Nurse Coordinators to ensure appropriate outpatient follow up
- Receive patient records from Nurse Navigators for identified patients requiring outpatient follow-up by primary care physicians and cardiologists
- Organize and group patients by individual physician and physician office to facilitate efficient calls with office staff
- Manage weekly communication with physician offices
- Create weekly communication schedules to minimize number of calls to physician offices
- Call physician offices to make appointments for appropriate patients and track appointment progress for scheduled patients
- Communicate with patients to ensure attendance to appointments
- Communicate appointment logistics (i.e., date, time, location)
- Re-schedule appointments that cannot be attended
- Demonstrates competency and performs consistently under non-routine conditions and complex situations
- Collaborates with Care Assure team members and suggests ideas for development
- Significantly improves specific processes; recommends and facilitates initiatives to improve stakeholder value
- Drives key business improvements and results
- Participates as a subject matter expert
- Demonstrates competency and performs consistently under routine conditions/situations
- Applies appropriate tools and methods
- Comply with and actively supports HCA and hospital compliance and ethics programs and activities
- Comply with and actively supports patient safety initiatives
- Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”
- Minimum of 1 year of directly related work experience in patient registration, billing or collections in a hospital or physician office setting
- Experience with HCA and HCA systems preferred
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Care Transition Coordinator Resume Examples & Samples
- Maintain facility qualifications for outside vendors, ie: annual TB testing and Hep B vaccination
- Competent organizational skills
- Ability to handle stressful situations/deadlines
- Demonstrates desire to work in a clinical role, while maintaining a relationship with referral sources to ensure quality transitions of referrals
- Ability to forecasts needs and set priorities
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Care Assure Patient Coordinator Resume Examples & Samples
- Care Assure Coordinators will work closely with Nurse Coordinators to ensure appropriate outpatient follow up
- Care Assure will manage weekly communication with physician offices
- Care Assure Coordinators will communicate with patients to ensure attendance to appointments
- Organization – proactively prioritizes needs and effectively manages resources; possesses excellent organizational skills
- Communication – communicates clearly and concisely
- Judgment – Makes decisions based upon job knowledge and experience. Seeks advice where applicable. Judgment sensible and reliable
- Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting or exceeding expectations. Holds a positive working relationships with hospital staff
- Interpersonal Skills – able to work effectively with other employees, patients and external parties
- PC Skills – demonstrates proficiency in Microsoft Office, can skillfully navigate email, and successfully use the internet
- Policies and Procedures – articulates knowledge and understanding of organizational policies, procedures and systems
- Basic Skills – able to perform mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
- Critical thinking, service excellence and good interpersonal communications skills, ability to read/comprehend written instructions, ability to follow verbal instructions, PC Skills/Proficient in Microsoft Office, Excel, Word, etc
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Specialized Care Coordinator Resume Examples & Samples
- Work with clinical instructors to facilitate clinical education
- Monitor supply expenses and identify cost savings to meet financial goals
- Bachelor’s Degree or equivalent combination of education and experience
- 3 – 5 years current experience in general diagnostic radiology is required
- Excellent communication (written and verbal) is required
- Successful completion of approved program by Joint Review Committee in Radiologic Technology Education is required
- Current experience in Level 1 trauma center experience in general diagnostic radiology is desired
- Current experience with digital radiography is desired
- Current experience in 2nd/3rd shift and ETC radiology is desired
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Spiritual Care Coordinator Resume Examples & Samples
- Serves as an integral member of the Steward Hospice interdisciplinary team
- Holds primary responsibility for the spiritual care of hospice patients and families in keeping with their beliefs and needs
- Offers religious/ spiritual/emotional support to patients and families in an introductory phone call within five days of being on service with hospice
- Investigates and arranges community religious/spiritual resources as requested
- Visits patients/families at their home or in a facility, if requested
- Establishes an appropriate plan of care based on initial and on-going spiritual needs assessment, and assists the interdisciplinary team in the implementation of the plan of care
- Documents an accurate and timely patient record according to agency policy and federal and state regulations
- Coordinates patient and family requests for specific services, including funeral arrangements, wakes and memorial services
- Provides spiritual care and support to the hospice team and facility staff as appropriate
- Provides educational programs for staff, clergy and community groups to enhance their knowledge and sensitivity to the emotional and spiritual concerns of patients and families experiencing end-of-life issues
- Develops and maintains a resource group of clergy/spiritual care providers to assist in providing religious/spiritual support to patients and families
- Creates/presides/participates at liturgical assignments as needed
- Recognizes and addresses the unique spiritual needs of the diverse population served by hospice, including religious beliefs, age, gender, culture, lifestyle, and sexual orientation
- Provides bereavement follow-up services in conjunction with the bereavement coordinator
- Maintains patient confidentiality and promotes patient rights as supported by agency, state and federal directives
- Master's degree in theology, divinity, or pastoral ministry from an accredited institution
- Minimum of two units of Clinical Pastoral Education
- Preferred: Board Certification with APC, NACC or similar professional organization
- At least two years of experience providing spiritual care at a hospital or hospice
- Must possess a current driver's license and car
- Demonstrates an ability to provide religious/spiritual/emotional support to patients/families dealing with end-of-life issues and death
- Demonstrates a clear understanding of the pastoral approach to issues related to death/dying/grief/loss/bereavement
- Demonstrates an ability to be a flexible, compassionate, non-judgmental and supportive presence to a diverse population of patients and families
- Demonstrates an ability to work in a team-oriented environment
- Demonstrates an ability to work professionally and independently in a home/nursing facility setting
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Lpn-care Coordinator Resume Examples & Samples
- Must be a graduate of an accredited school of practical nursing program, and have current/valid Licensed Practical Nurse license from the state licensing board
- Must have current healthcare provider CPR (Basic Life Support) certification
- Successfully completed Medication Aide 40-hour course or current/valid Medication Aide certification by state agency required (if applicable.)
- Basic Life Support (BLS) or Basic Life Support (BLS) and Advanced Care Life Support (ACLS) required
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SW Care Coordinator Resume Examples & Samples
- Initiate care planning and implementation of a comprehensive care plan which is member - driven and addresses medical and / or behavioral health needs
- Engage members routinely telephonically and in - person via home / facility visits to coordinate services, community resources and provide health education
- Participate in interdisciplinary case reviews or co - managed cases to ensure an effective and comprehensive approach to engage members
- Bachelor's degree or higher in Social Work or a healthcare related field with a minimum 1 year of clinical or case management experience in a medical, long - term care or behavioral healthcare setting
- A background working with complex medical, long - term care and / or behavioral health populations
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Care Coordinator / Care Manager Resume Examples & Samples
- Clinical or Registered Nurse (RE) background
- Currently registered with AHPRA or equivalent
- Ability to engage with internal and external stakeholders
- Case/Program Management experience within an aged/community services
- Homecare package experience
- Assessment and reviews experience
- Excellent organization, time management and communication skills
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Telephonic Care Coordinator Resume Examples & Samples
- This is a telecommuting role with the requirement of residing in the region of Tidewater, VA. We have needs in the following counties: Essex, Westmoreland, Richmond, Northumberland, Lancaster, King William, King and Queen, Middlesex, Gloucester, Northampton and Accomack*
- Engaging members / families telephonically to coordinate services, community resources and treatment needs
- Functioning as an advocate for member
- Bachelor’s Degree in Social Work, Public Health or other related field
- Strong computer proficiency (Microsoft Word, Outlook and Internet)
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Specialized Care Coordinator Resume Examples & Samples
- A Master’s degree in Speech-Language Pathology or an equivalent combination of education and experience
- Three years’ post-graduate clinical Speech-Language Pathology experience at a working level proficiency
- Current, valid license to practice or eligible in the State of Iowa
- Certificate of Clinical Competence is required
- Experience providing Speech-Language Pathology services to populations across the age span, as demonstrated at the working level proficiency
- Experience providing individual and group therapy sessions across a variety of disordered populations at the working level proficiency
- Excellent written and verbal communication skills, as demonstrated at the working level proficiency
- Excellent time-management skills, and the ability to accurately perform detail-oriented work, as demonstrated at the working level proficiency
- Experience in clinical supervision of graduate students and/or Clinical Fellowship Year (CFY) positions, demonstrated at the working level proficiency
- Evidence of (PROMPT) Prompts for Restructuring Oral Muscular Phonetic Targets and/or (ADOS) Autism Diagnostic Observation Schedule training
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Unit Coordinator, / Virtual Care / Nights Resume Examples & Samples
- Manage the maintenance of a variety of databases, spreadsheets, and project documents that Unit Coordinators utilize
- Oversees the Unit Coordinators, organization of interdepartmental needs of scheduled cases, i.e. room availability
- Distributes daily surgical schedule for distribution and/or viewing on computer monitor, by appropriate areas within the established time frame
- Assists with ongoing education and communicates changes
- Serves as a resource to others and as a preceptor to new employees
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Care Assure Patient Coordinator Resume Examples & Samples
- Care Assure Coordinators will work closely with Nurse Navigators to ensure appropriate outpatient follow up
- Receive patient records from Nurse Navigators for identified patients requiring outpatient follow-up by primary care physicians, cardiologists and other serialities as requested
- PC Skills – demonstrates proficiency in Microsoft Office, can skillfully navigate email, and successfully use the internet. Utilizes tools for verifying insurance plans. Utilizes office scheduling systems
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SW Care Coordinator Resume Examples & Samples
- Provides options and choices for long term care community or facility - based service delivery
- Current, unrestricted SW or RN license in the State of KS
- 2+ years clinical or case management experience in long - term care, home health, hospice, public health, or assisted living (post graduate experience)
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Telephonic Care Coordinator Resume Examples & Samples
- This is a telecommuting role with the requirement of residing in the region of Central, VA. We have needs in the following counties: Buckingham, Prince Edward, Amelia, Henrico, Chesterfield, Powhatan, Charles City, Prince George, Richmond, Dinwiddie, Goochland, Hanover, New Kent and Cumberland.**
- Engaging members/families telephonically to coordinate services, community resources, and treatment needs
- 2+ years recent experience in case management, home care, long term care and/or experience in acute or rehab care setting
- Telephonic / call center experience
- Managed care / case management experience
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Care Transition Coordinator Resume Examples & Samples
- Integrate evidence-based clinical guidelines, preventative guidelines, protocols in development of transition plans that are patient-centered, promoting quality and efficiency in the delivery of post-acute care
- Good understanding of the Federal, State, and local laws and regulatory guidelines governing home health and hospice operations
- Experience with territory management, strong presentation skills, performance management, building relationships, emphasizing excellence, negotiation, results driven, sales planning and execution
- Should be self-starter who requires minimal supervision
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Telephonic Care Coordinator Resume Examples & Samples
- Masters Prepared Social Worker in Behavioral Health or RN with BSN
- Minimum of 3 years clinical or case management experience
- Reliable transportation to be able to conduct field visits, as needed
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Care Link Coordinator Resume Examples & Samples
- Respond and evaluate admission inquiries and referrals for assigned locations
- Track inquiry and referral activity
- Obtain necessary medical and financial information to determine admission potential; if admission potential cannot clearly be determined, coordinate with or use district or local resources to make a determination
- Facilitate patient transition to company services
- Experience in the long term care industry or managed care organizations, preferred
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Spiritual Care Coordinator Resume Examples & Samples
- Work time is divided between the office setting, homes and nursing facilities. Hospice care requires driving to these settings
- Situations may be stressful related to providing this ministry
- Some flexibility request as hours, on occasion, may be irregular due to the nature of the work
- Must possess a current driver's license
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Care Transition Coordinator Resume Examples & Samples
- Experience in a medical office or hospital department setting preferred
- A Clinical Social Worker (BSW, MSW or LCSW) or a Licensed Registered Nurse (Licensed as an RN in the Commonwealth of Virginia) is preferred
- If a BSW, MSW, or LCSW, prefer employee have experience in the case management field. If a Licenses RN, prefer that employee have clinical experience
- If employee has received a license in a clinical setting previously, primary license verification required
- The employee must have strong interpersonal communication skills with an ability to work independently, problem solve, and be able to resolve conflict in an assertive manner
- The employee must have strong organizational and time management skills as evidenced by a capacity to prioritize multiple tasks and role components
- Must have or complete the Case Management Certification (ACM or CCM) within three years of employment
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Care Transition Coordinator Resume Examples & Samples
- Responsible for reviewing all admissions for criteria met, including inpatient and observation
- Collaborate with providers to discuss length of stay
- Involve patient in decision making
- Collaborate with multidisciplinary team to see if patient will benefit from skilled/swing bed stay
- Train, evaluate, and counsel providers on performing utilization management
- Provide feedback to providers related to claim appeals, denials, and at risk for payment claims
- Facilitate multi-disciplinary discharge planning at the bedside
- Serve as a liason between providers, patients, and departments to ensure timely quality of care delivery
- Verify appointments with patients for follow up care
- Develop a patient plan for follow up results of lab and diagnostic tests that are pending at discharge
- Associates Degree in Nursing with knowledge of utilization management and discharge planning
- Must exhibit professionalism to establish and build healthy relationships between providers, patients, and staff
