Consultant CRM Resume Samples

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R Rutherford

Reba

Rutherford

197 Wuckert Corner

Dallas

+1 (555) 891 5994

197 Wuckert Corner

Dallas

Phone

p +1 (555) 891 5994

Experience Experience

Chicago, IL

Business Consultant CRM

Chicago, IL

Paucek and Sons

Chicago, IL

Business Consultant CRM

Service Management including
Release Management
Team Management (3 FTE)
Incident, Problem, Change Management
Demand Management for new functionalities
Business- and solution-oriented, global mindset
Strong knowledge of respective business processes and IT systems

Los Angeles, CA

CRM Pre-sales Consultant

Los Angeles, CA

Koch, Smitham and Heaney

Los Angeles, CA

CRM Pre-sales Consultant

Provide assistance in the distribution of new product information, application workshops and solution strategies
Assist the sales team in the qualification the sales opportunities
Providing presentations and demonstrations of the various Oracle CX Cloud application solution sets
Providing presales support to Application Sales Representatives and Partners
Your background could be working as pre-sales or as a consultant
Becoming the internal source for product information for the Oracle sales team
Good at building effective relationships with a strong customer service focus

present

Los Angeles, CA

CRM Senior Consultant

Los Angeles, CA

Ullrich, Jakubowski and Emard

present

Los Angeles, CA

CRM Senior Consultant

present

Execute assigned tasks within a structured project environment and lead consultants in various project work streams
Provide hands on functional and technical knowledge as well as manage client relationships within the context of the role
Foster teamwork and lead by example
Participates in and contributes to the development of technical/business approaches and/or the recommendation of current system enhancements
Facilitate the creation and testing of future state business processes and script development
Ensure collaborative and proactive approach on improving quality, allying best practices and standards
Participating in the organization-wide people initiatives

Education Education

Bachelor’s Degree in Business

University of Pittsburgh

Bachelor’s Degree in Business

Skills Skills

Strong analytical and problem solving skills; ability to work creatively in problem solving environment
Excellent customer service skills. Excellent written and verbal communication skills
Ability to present effectively to an audience of individuals both up and down the organization structure
Ability to articulate technical issues to a non-technical audience
Experience in agile delivery and deployment , continuous integration and build processes
Product configuration, customization and integration experience
Design, coding and deployment experience in skills viz. (Apex, Visual force, Lightening - Salesforce.com), (Java and C4C SDk toolkit - SAP C4C) , (Visual Studio, C# and IIS-MSDynamics)
Lead to Quote and Lead to Cash processes
Sales Force Management (Opportunity, Proposal, Sales Orders, Forecasting, Territory Management and Quotas)
Digital Marketing automation

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CRM Application Consultant Resume Examples & Samples

Manage various interfaces within the organization and external partners
Design and ensure implementation of fundraising and finance processes in new system
Analyze and adapt office procedures and systems in response to the changing needs of the development office
2+ years of prior experience in full implementation of a Fundraising CRM solution
In depth knowledge and experience in writing specs and designing solutions
Ability to establish and maintain 3rd party relationships; contract management, vendor/consultant management
Experience in data clean up and complicated data migration processes

Online CRM Technical Consultant Resume Examples & Samples

Fastidious attention to detail, and ability to prioritize while under pressure
Ability to propose, advocate and critique design alternatives to determine solutions
Strong Written and Oral Communications skills
Strong trouble-shooting skills
Excellent comprehension and retention skills
Web programming (e.g. HTML/Microsite, CSS, XML)
Batch Scheduling tools
Server Configuration an asset (DNS, SSL)
Web Services (eg. SOAP, JSON, Single Sign-On/SSO)
Software testing tools and methodologies
Software version control and release management
Different design techniques (e.g. OO. Top-down, structured analysis, component-based design)

CRM Data Consultant Resume Examples & Samples

Experience with Oracle and SAS
Ability to translate raw data into a well-defined story
Computer literate (MS Word, Power Point, Excel). Proven analytical skills, spreadsheet modeling and database development
Tableau, Qlikview (business intelligence visualization software) would be a significant plus
Familiarity with IBM Campaign platform or CRM management tools - a nice to have
Experience using 3rd party consumer data
Knowledge of Humana’s internal policies, procedures and systems
Experience with SQL, Netezza

Microsoft Package Solution Consultant CRM Resume Examples & Samples

Proven consulting expertise with a broad array of industry exposure
At least 4 years experience in Microsoft Dynamics CRM
At least 4 years experience in Consulting
Certified in Dynamics CRM

Dynamics CRM Technical Consultant / Developer Resume Examples & Samples

MS Dynamics Core Online 2015 Development
MS Dynamics Core Online 2015 Customisation
Creates knowledge base articles using a standardised template
Creates and maintains all documentation relating to development process and procedures
MANAGES CLIENT / EXTERNAL RELATIONSHIPS
Ensuring sprint deadlines are achieved and service quality and client expectations are met or exceeded
CHANGE AND RELEASE MANAGEMENT
Manage code promotions for all major applications via agreed Release Management process and Change Advisory Board
Good knowledge of the following features of Microsoft Dynamics CRM 2011 On Premise and CRM Online 2015 Update 1
Customise forms using supported extensions
Configuration and Administration
Deployment & Packaging of Solutions
Deployment and Troubleshooting of Outlook for Dynamics CRM
Troubleshooting Performance/Authentication/Network issues with Dynamics CRM & Outlook
Server-Side Email Sync
Upgrades
Security Model
Business Process Flows
Business Rules
Workflows & Dialogs
Custom C# Workflow Activities
C# Plugins & Actions
JavaScript & HTML Web Resources
FetchXml Custom SSRS Reports
Troubleshooting Office 365 Federated ADFS issues
Languages - C#.NET, JavaScript, HTML & CSS
SQL Server Integration Services (For data migration)
Good working knowledge of source control with Team Foundation Server
Strong problem solving skills in Cloud Environments
Ability to handle complex queries
Strong Client interaction skills
Experience working remotely with Development teams and Business users
2 + years CRM Online experience
3+ years MS Dynamics CRM development experience - CRM 2013 or later

Business Consultant CRM Resume Examples & Samples

Continuously enhance the current system landscape towards customer satisfaction by performing projects or change requests through the IT process life-cycle (Analysis, Design, Implementation, Testing, Go-Live and Support)
Team Management (3 FTE)
Project Responsibility (~1m EUR)
Solutions: SAP CRM, Customer Interaction Center, CTI (Computer Telephony Integration), CSD (Customer Segmentation Database),
Integration of Solution Portfolio into the overall Global IT landscape
Service Management including
Incident, Problem, Change Management
Demand Management for new functionalities
Quality Assurance of new functionalities and code
Roadmap creation of the solution portfolio in conjunction with the business partners
Business- and solution-oriented, global mindset
Strong knowledge of respective business processes and IT systems
Technical expertise for SAP CRM (ABAP / HTML)
CRM process / functional knowledge
Database knowledge (mainly Oracle)
Minimum of 6-8 years of progressive work experience in mid- to large-scale (IT) projects or mid- to large-scale application service responsibility
If required: 1–2 years of experience in managing a team

Microsoft CRM / AX Developer / Consultant Resume Examples & Samples

Hands-on experience with Dynamics CRM or AX at least 2 years from commercial projects
Advanced knowledge of the Dynamics CRM or AX platform and related technologies
Knowledge of Microsoft development stack
Experience in programming at least 3 years (C#, .NET)
Proficient in English, German is nice to have
Strong communicator, ability to provide technical advice to client and understanding the needs of stakeholders of a regular IT project such as architects, project managers, business users and operational staff
At least 3 years of experience in MS CRM/MS AX development experience

CRM Business Consultant Resume Examples & Samples

Work cohesively with IT resources, process stewards, and business representatives
Understand, design, build, implement and sustain CRM solutions following SAP best practices
Evaluate and drive alternative solutions that meet business needs while maintaining standards
Plan and lead assignments, track progress, communicate milestones and escalate issues
Lead and execute proof of concept testing in a cross team environment to validate design assumptions
Configure SAP and other applications to enable defined business processes and maintain configuration documentation
Define and document functional specifications for custom developed applications and enhancements based on business requirements
Identify, document and perform functional testing to ensure the completeness and accuracy of the solution
Work both independently and with team members to ensure the delivered design meets the business requirements
Identify, assess impact, and provide recommendation for resolution of issues related to business processes, procedural and system changes; escalate problems of high complexity and severity
Work with our business and IT partners to support, identify, gather information, and develop change requests for existing sustain issues or new requirements
Analyze and understand business data to support decision making and effectively present information
Develops other team members functional and technical skills as needed
Disaster recovery planning and testing
Change management coordination
Security role analysis and design
Coordination of BI requirements

Saas CRM Principal Consultant Resume Examples & Samples

Analyze and document customer business processes and requirements
Running workshop sessions analyzing client requirements and recommending future state process and solution design
Design and document solutions to automate business processes and satisfy requirements
Configure Oracle RightNow Cloud Service and/or guide clients through their own configuration of Oracle RightNow Cloud Service
Manage RightNow and SRM implementation engagements in the Southern European region
Transfer product knowledge to clients to reinforce client understanding and ensure a successful transition into an operational environment (post-implementation)
Participate in and/or lead test planning, document test plans, and test conditions; perform solution testing, document test results, and assist with defect resolution
Work closely with other project team members (e.g. Technical Consultants, Quality Assurance Analyst) to ensure functional and technical requirements are being implemented appropriately
Work closely with the sales organisation on business development activities and sales cycles
Identify and present Professional Services opportunities
Be an expert guide to our clients as it pertains to Customer Experience strategy, the implementation and operational use of the Oracle RightNow Cloud Service solution
Recommend Oracle RightNow Cloud Service implementation and operational best practices, while guiding clients through the adoption of your recommendations
Exceed Oracle and client expectations for engagement performance (e.g. professionalism, solution delivery, project documentation, presentation skills and time
3-5 years of consulting experience relevant to this position (Salesforce, Dynamics Online...)
Product or technical expertise relevant to practice focus
Ability to communicate effectively. Ability to build rapport with team members and clients
Ability to travel as needed. Entrepreneurial mindset to grow business in France
Preferably holds a professional qualification
Able to perform scoping and estimating activities

Graduate Consultant CX / CRM Resume Examples & Samples

As a junior Consultant you will be trained (in-class or e-training or shadowing) on technology, processes and/or products
Working with existing and new customers to understand their requirements and deliver the perfect solution for their needs
Work closely with other departments (eg Client Success Managers, Customer Care, Hosting, Development and Sales)
Educated to degree level in a relevant Computer Science subject
Working knowledge of HTML, CSS and JavaScript
Competency in Java and/or .NET development disciplines and basic web development skills
Good understanding of Service Oriented Architecture (SOA) concepts, web services, SOAP, XML, application server technology, data models and RDBMS
Experience with Customer experience, CRM and/or Customer Experience/Support skills
High level of energy, drive, enthusiasm, commitment, self-belief and achievement-orientation
Interest in technology and strong communication skills
Knowledge of Oracle products or previous experience in the IT industry will be useful though not essential
Exceed Oracle and client expectations for engagement performance (e.g. professionalism, solution delivery, project documentation, presentation skills and time reporting)
Ability to travel as needed. Entrepreneurial mindset to grow business
Excellent written and verbal communication skills in English (other languages are a pre)
Troubleshoot technical problems either on-site or remotely

CRM Pre-sales Consultant Resume Examples & Samples

Providing presales support to Application Sales Representatives and Partners
Helping the customer identify the best Oracle CX Cloud solution for their business requirements
Providing presentations and demonstrations of the various Oracle CX Cloud application solution sets
Run extensive hands on demos on CX solutions with an initial focus on Oracle Service Cloud and Oracle Sales Cloud applications
Supporting the sales team on how to offer and present the Oracle CX solutions to their customers
Becoming an expert in a core set of Oracle CX Cloud products and solutions, primarily sales and service functional footprint
Represent Oracle as a credible expert in the area of CX Applications software
Motivated and driven personality
Good presenter, and great communicator
A successful professional, with experience in enterprise application software and preferably, Customer Service / Multi-Channel Contact Center, CX or CRM
A person with good understanding of the underlying software technologies
Your background could be working as pre-sales or as a consultant
An analytical thinker with a proven ability to translate complex business needs into feasible, valuable solutions
Knowledgeable of sales methodologies, processes and disciplines and have the ability to positively contribute towards sales processes
Effective at communicating with excellent presentation skills
Good at building effective relationships with a strong customer service focus
Strong at planning and organizing with a very good ability to meet project deadlines
A team player
Have a bachelor's degree or equivalent
Fluent in English and Italian

Consultant for CRM / CC / Hybris Resume Examples & Samples

Demonstrate extensive functional and/or solution experience through the facilitation, implementation and support of SAP products to enhance the clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction
Deliver business outcomes by implementing SAP solutions for C4C , Hybris or CRM
Support pre sales activities with feasibility or effort assessments
Keep knowledge current and continually maintain a high degree of understanding of their area of expertise, business process and solutions
Collaboration and knowledge sharing within the team and community
Minimum 3 years of professional experience w/ a minimum of 1 full life cycle software implementation projects
Experience in the implementation cycle with one of the following solutions: SAP CRM, C4C, Hybris or any other CRM solutions in projects is mandatory
Business experience in the areas of Customer Relationship Management, Sales, Service, Marketing, eCommerce is a must
Deep knowledge in at least one of the these topics
German language
Development experience on Cloud Solutions

Consultant for CRM / CC / Hybris Resume Examples & Samples

3 years of professional experience with 1 full life cycle software implementation project
Experience in the implementation cycle with one of the following solutions: SAP CRM, C4C, Hybris or any other CRM solutions in projects
Business experience in the areas of Customer Relationship Management, Sales, Service, Marketing, eCommerce

CRM Business Readiness Consultant Resume Examples & Samples

Establish business readiness processes to support Operations in collaboration with other consultants for a consistent shared services experience
Participate in operational processes related to specific initiatives, including staffing, utilization management, training, deployment support and post deployment tracking
Effectively write, deliver and negotiate Statements of Work and Change Requests based on project requirements
Validate scope, conducting project kickoff and hold discussions with stakeholders
Conduct weekly and monthly status reports internally and to the operational delegate as needed; at key project milestones and provide project status reports on the effectiveness of the initiative against the baseline plan
Review, monitor, manage and approve consultant hours tracking on a weekly basis
Define in advance and secure sign-off on the acceptance criteria for project deliverables, work with the team to establish delivery dates for and oversee the review of initiative deliverables to ensure they meet all operations acceptance criteria
Provide technical oversight for projects and provide Project Management expertise where required
Develop business Critical To Quality (CTQ) requirements that incorporate relevant departments
Perform Operations Risk Management assessment, mitigation & monitoring measures
Coordinate internal team member activities so that their deliverables are seamlessly integrated and delivered on a timely basis
Travel to deployment sites and corporate meetings as needed
Has documented success with developing a business strategy and managing complex transformation projects
Exceptional communication skills; presentation, facilitation, oral, written, listening and conflict resolution
Enthusiastic about assuming responsibility and accountability
Adept at evaluating alternatives and deciding on a plan of action
A crucial and creative thinker
Leadership abilities, across the operational area and in a multiple project environment, which influences operational partners, team members, and key stakeholders
Minimum 5 years of consulting, strategic planning, or process improvement experience
Bachelor’s Degree in Business or related field
Experience with knowledge management, business transformation and change management
Experience in CRM or Salesforce.com strategy and implementation
Strong presentation skills with ability to present in front of executive leadership
Microsoft Word, Excel, PowerPoint
Call center technology experience
Experience in Health Insurance Industry

Senior Consultant CRM Resume Examples & Samples

Provides in depth knowledge of hybris platform and products
In conjunction with Architects, Developers, Project Managers and business personnel they define the application and technical architecture with an eye to meeting defined project goals
Acts as an escalation point for both the application architect and the business analyst on questions of platform functionality
Reviews the project architecture and requirements to ensure they are in line with hybris best practices
Can validate time frames, quality and quantity of effort required for project implementation
Understands business requirements and translates them into a functional and technical implementation
Supports successful project implementations on business, conceptual, programming levels
Initiates and executes reviews
Code development using Java/JSP under the structure of hybris
Five or more years of experience with Java/J2EE (including Spring) OR experience of 1+ hybris projet delivery
Experience in e-Commerce / Multichannel commerce
Fluent Russian & intermediate English

Senior Consultant, CRM Solution Development Resume Examples & Samples

Understanding of common industry standard business practices supported by CRM
Experience with CRM, or other business management software (Dynamics preferred)
Experience with software in a SaaS environment, Microsoft SQL, HTML, ASP, .Net, etc
Basic understanding of relational database concepts desired
Client management skills and the ability to work with customers to develop and manage an action plan
Experience working with global/offshore teams on CRM technology implementation and maintenance projects

Consultant, CRM Solution Development Resume Examples & Samples

Relevant industry / functional experience
Professional services delivery experience (strongly preferred)
Must have 5+ years of experience in delivering large scale Microsoft
Dynamic CRM SD solutions to large enterprise clients

IT Service Consultant, CRM Development Resume Examples & Samples

Bachelors degree in IT or Engineering field,
CRM domain experience,
Apex or Java/C# + HTML + JavaScript experience,
REST/SOAP knowledge,
Experience in CRM development
SFDC/Veeva experience,

IT Service Consultant, CRM Financial Analysis Resume Examples & Samples

Bachelors degree in Business, Economics or IT field,
Good command of English (both verbal and written),
Highly developed problem solving skills, ability to communicate with partners at all levels, extensive interpersonal skills,
Excellent MS Excel and Powerpoint skills,
Consumer Goods experience
As soon as you send us your application our HR team will screen your CV, it will take approximately 1 week after closing date of the job advertisement
Within 3 weeks we will invite you for the first phone interview with our recruitment team
Within next 2 weeks we will invite you for the interview with manager

IT Service Consultant, Veeva CRM Resume Examples & Samples

Proven experience in supporting for applications,
Basic programming and scripting
Experience in mobile platforms,
Knowledge of ITIL
Root cause analysis

IT Service Consultant, CRM Technical Analyst Resume Examples & Samples

Experience in service management
Advanced MSSQL
Familiar with service and solution designing
Ability to work with cross apps interfaces
Basic System’s administrator background
Managing KPI’s

IT Service Consultant, CRM Data Operations Resume Examples & Samples

Strong verbal & written English communication skills,
Experience in databases and data management,
Experience in Informatica PowerCenter
ADBA – Intermediate level
Ability to automate repeated tasks

Dynamics CRM Functional Consultant Resume Examples & Samples

5 – 7 years experience working with Dynamics CRM as functional consultant
1 of the following – list industries we are interested in
Good customer skills
Work with little or no supervision
Can work to a defined time line for assigned tasks
Ability to travel up to 80% (Monday to Thursday)
Certification: Acquire BA Level 1
Should have progressing skills in Business Analysis, Business Knowledge, Package Configuration and Change Management
Should have baseline skills in Functional Architecture Design and Architecture Knowledge

CRM Salesforce Consultant Resume Examples & Samples

Design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on task relating to people and process
Decisions often impact the team in which they reside
Minimum 3 years of experience with one or more of the Financial Services Industries (Banking, Capital Markets, Insurance)
Minimum of 2 year of requirements gathering experience
Minimum of 3 years of CRM
Advise program leadership of issues requiring escalation and advise of strategies required to minimize program risk

Technical Consultant CRM Resume Examples & Samples

Devising and delivering appropriate CRM Functionality and technical solutions to meet client and Hitachi Consulting requirements
Acting in a consultant role with the client, providing liaison and dealing with client issues
Development of .net and JavaScript components, as required
Microsoft Dynamics CRM Online and on premise exposure
Azure skills
Microsoft Dynamics CRM legacy versions
Exposure to Dynamics CRM add-ons such as

CRM Senior Consultant Resume Examples & Samples

Manages the daily operational activities that develop and implement tactical plans for multiple components/processes for a specified area within IT. Develops protocols to support established standards
Oversees team(s) assigned to projects and may manage implementations. Ensures resources are accurately allocated in line with tactical plans and appropriately accounted for at all times
Performs as subject matter advisor and may serve as point of escalation and become actively involved, as required, to meet schedules and resolve problems highly complex in nature. Manages issues proactively, including timely resolution and the identification of remediation opportunities. Identifies and resolve systemic issues to prevent them from repeating
Ensures delivery against agreed upon SLAs and overall service delivery of operational activities. Understands short and long-term goals and objectives and recommend technical solutions and services. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies
Develops and proposes options with pros/cons and risk, and works with stakeholders to finalize the best solution that meets business needs
Establishes credibility with partners while managing expectations. Ensures frequent, continuous and effective communications with team members, within IT, and with stakeholders to set expectations and negotiate priorities appropriately, via both formal and informal channels / mechanisms
May develop budget for functional area. Manages budget to plan. May be accountable for area budget and delivering against business goals/objectives
Participates in and contributes to the development of technical/business approaches and/or the recommendation of current system enhancements
Understand the underlying technologies and applications utilized within specified area of responsibility to direct how to design, develop, test, and implement priority technology requirements
Shares information cross-functionally to improve workflow processes. Interacts with direct reports and peers in management / customers / vendors to share information and improve cross-departmental processes
Stays abreast of industry leading best practices and brings them to the attention of the leadership team for innovative application. May develop partnerships (and relationships) with internal and external stakeholders to meet business needs
Allocates available resources to meet operating objectives. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace
Bachelor's Degree in IT/IS
At least 8-10 years of experience in IT, specific experience with Loyalty Infrastructure and CRM Systems
Experience working with vendors on hosted solutions
Experience in leading development teams
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates
Experience working on enterprise applications with real-time integration and processing
Experience managing performance monitoring and tuning exposure and troubleshooting

CRM Senior Consultant Resume Examples & Samples

Translate business requirements into CRM functional and configuration requirements
Responsible for design, build, test and deployment efforts for Salesforce.com/ Dynamics CRM/ SAP C4C technology solutions
Provide hands on functional and technical knowledge as well as manage client relationships within the context of the role
Execute assigned tasks within a structured project environment and lead consultants in various project work streams
Ensure collaborative and proactive approach on improving quality, allying best practices and standards
Sales Force Management (Opportunity, Proposal, Sales Orders, Forecasting, Territory Management and Quotas)
CPQ (Configure , Price and Quote)
Service and Support automation (Contact center/Case Management)
Lead to Quote and Lead to Cash processes
Product configuration, customization and integration experience
Design, coding and deployment experience in skills viz. (Apex, Visual force, Lightening - Salesforce.com), (Java and C4C SDk toolkit - SAP C4C) , (Visual Studio, C# and IIS-MSDynamics)
Experience in agile delivery and deployment , continuous integration and build processes
Excellent customer service skills. Excellent written and verbal communication skills
BE/BTech/MCA/MBA with a sound industry experience of 4 to 8 years
Prior experience of managing a globally distributed team

CRM Solution Quote Technology Consultant Resume Examples & Samples

Advanced ABAP programming skills
Solid understanding of CRM Solution Selling and Variant Configuration
Solid understanding of Solution Quote, Solution Contract as well as Integration into Hybris Billing
Good experiences with SAP CRM/SAP C4C and SAP HANA (Modelling/CDS Developments)
1-4 years’ experience in professional software development as SAP consultant or developer

CRM Development Functional Consultant Resume Examples & Samples

2+ years’ hands-on experience in professional software development
At least 1-2 Experiences in the area of Opportunity, Quotation and Deal Approval Management process with focus on OneOrder Objects
At least 1-2 Experiences with SAP CRM/C4C and ERP, SAP Hybris Billing and SAP Cloud Platform (CP)

CRM Technical Consultant Resume Examples & Samples

Bachelor’s degree in Computer Science, IT or other related fields
Minimum 2 – 4 years of working experiences with Microsoft .Net Framework
Solid programming skills in .Net (ASP .net and C#) experience
Experience with Microsoft Dynamics CRM or similar tools
Experience with MS SQL server and BI Data tool
Experience with ETL Tool and Integration Programming logic
Motivate to learn new technologies to increase technical skills
Good command in English

CRM Functional Consultant Resume Examples & Samples

Works with users to support business applications, and investigate operational problems/system requirements
Designs, codes, tests, debugs, and documents those programs
May be responsible for completion of a phase of a project
Solves user inquiries that arise during day-to-day operation
Regularly provides coaching, guidance and training to less-experienced analysts/programmers
Bachelor's degree and 5 years related experience or an equivalent combination of education, training, and experience is required

Dynamics CRM Functional Consultant Resume Examples & Samples

4+ years of cumulative experience working with Dynamics CRM 2015/2016/ Dynamics 365
2+ years of experience with Plugins, Custom Workflows with C#, .NET 4.5 framework, Odata, JavaScript, SQL, and SSRS
Experience in customer-facing role detailing practices in Dynamics CRM environments
Deep technical knowledge of the Microsoft Dynamics CRM environment including application architecture, customizations, plug-ins, workflows (OOB and custom), and JavaScript
In-depth knowledge of SQL Server (20012/2014), SSRS, REST/SOAP, and Dynamics apps integrations

CRM Operations Consultant Resume Examples & Samples

Work with Sales and Marketing leaders and key stakeholders to drive initiatives to optimize and automate processes within CRM for acquisition and retention including
Lead capture and qualification process
Lead source identification and assignment
Email marketing automation
Lead scoring
Campaign tracking, response management and reporting
Drip and nurture campaign capabilities and processes
Lead segmentation structure and process analysis
Opportunity management & funnel reporting
Act as the liaison between Sales and Marketing, internal technology partners, and technology vendors
Lead reporting efforts with CRM including the creation of comprehensive dashboards, performance metrics reports, sales pipeline and campaign reporting
Support the communication and delivery of requirements with relevant stakeholders
Use project management skills to track implementation work plans and schedules
Create and maintain CRM lead management process and procedure documentation
Lead communication and training efforts with users on best practices and procedure in CRM
Provide ongoing evaluation of progress and requests from the business to leadership
3+ years relevant experience in Sales or Sales Operations in direct to consumer sales
Experience with complicated products with long sales cycles
Expert in Customer Relationship Management systems and sales process automation
Proven critical thinking skills
Strong organizational skills including attention to detail and multi-tasking
Advanced skills in MS Word, Outlook and Excel
Ability to work well as part of a team in a fast paced environment
Collaborative work orientation
Ability to maintain confidentiality and handle sensitive and confidential information
BA/BS degree in Business or Marketing
Experience with MS Dynamics CRM 2015 or 2016

SBL CRM Territory Management & EIM Consultant Resume Examples & Samples

Strong relational database skills
Strong technical foundation including structured programming, understanding of relational database concepts and structures, structured system analysis and design methods, etc
At least 5 years of Siebel Data migration experience (8.0 must)
Participation in each phase of at least two full Siebel lifecycle implementations
Knowledge of/experience with formal delivery methodologies
Strong Siebel EIM configuration and SQL scripting experience
Deep knowledge of the Siebel data model
Hands on experiance in creating jobs for Territory management
Demonstrated analytical and qualitative abilities
Experience with Call Center, Order management Modules in Siebel
A minimum of 2 full life cycle large project implementations

Dynamics CRM SME Consultant Resume Examples & Samples

Visual Studio Integration
Co-team with the Solutions Architect to produce a technical specification for custom development and systems integration requirements
Able to meet or exceed agreed service level targets with the client in the Service Level Agreement (SLA) in terms of
MS Dynamics ERP

Dynamics CRM Solution Lead-senior Consultant Resume Examples & Samples

Ability to effectively manage and lead CRM Project team
Product knowledge in CRM2011, 2013, 2015, 2016 versions
Strong understanding of CRM trends and innovative solutions in the CRM space especially in the area of the impact of Social Media, Analytics and Mobility to customer strategy
Ability to understand customer strategic problems and propose solutions within the product capability
Ability to work with multiple stakeholders including sales and delivery team
Ability to work on competency development activities including defining new solutions, mentoring junior resources, working with practice leaders on various sales and marketing initiatives
6-10 years of overall experience with significant experience working on customer Relationship Management (CRM) platforms including any of the following: Microsoft CRM, Siebel, Salesforce.com, SAP CRM
Min 3-5 years/ 3 project experience in working with Microsoft Dynamics CRM
Experience in developing on a .Net platform
Experience in working on MS based technologies like Visual Studio, SQL server, Sharepoint and Windows server
Data conversion and integration with Scribe Insight , BizTalk and similar integration tools
Capacity to perform application and system troubleshooting
Minimum 3 years - Developer-Solution Architect
Minimum 3 years - Developer-Microsoft Dynamics - CRM-Technical-Development

Enterprise Application Consultant Oracle Crm-entry Level Resume Examples & Samples

Software development
Software package configuration
Technical solution design
Technical project management
Superior organizational, problem solving, and time management abilities
Thorough and analytical, with capability to apply logic to solve problems
English & German fluent
This is an entry level position and candidates from all backgrounds, who meet the following criteria, are welcome to apply to become full-time Consulting by Degrees consultant