Benefits Specialist Resume Samples
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Benefits Specialist Resume Samples
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BP
B Pfannerstill
Bette
Pfannerstill
68943 Freeman Shore
Los Angeles
CA
+1 (555) 551 2006
68943 Freeman Shore
Los Angeles
CA
Phone
p
+1 (555) 551 2006
Experience
Experience
Boston, MA
Benefits Specialist
Boston, MA
Kreiger, Cassin and Daugherty
Boston, MA
Benefits Specialist
- Valid driver’s license
- Knowledge of Microsoft products/ such as Word and Excel and Apple programs
- Valid state health insurance license
- Knowledge of Microsoft products, such as Word and Excel and Apple programs
- Valid Florida health insurance license
- Professionally answer incoming calls and respond to client inquiries
- Provides guidance to members on open enrollment issues and benefit options. This includes compare and contrast benefits during Open Enrollment and Special Enrollment Periods
Houston, TX
Health & Benefits Specialist
Houston, TX
Deckow, Wyman and Hettinger
Houston, TX
Health & Benefits Specialist
- Carrier/client relations - Assist consulting team with client proposals, presentations, management reporting, and overall peer review of all work
- In addition, provide assistance to account manager in such areas as marketing support, legal compliance, client service issues, and interaction with carriers
- Works as part of a team to deliver client work
- Colleague developing/acquiring health and benefits knowledge, practical application and, works on client teams with limited client exposure
- Applies basic concepts of project management
- Interact effectively with the team and client managers and works to understand clients’ objectives and concerns
- Stays up to date on client information, including client’s internal structure and changes affecting Aon work
present
Houston, TX
Payroll & Benefits Specialist
Houston, TX
Stanton-Windler
present
Houston, TX
Payroll & Benefits Specialist
present
- Work collaboratively across internal teams and establish strong working relationships with GE Businesses and key stakeholders
- Good change management, apt to work under pressure
- Drive vendor delivery per SLA and manage vendor performance through centralization & simplification
- Manage service delivery metrics and/or third-party supplier performance in relation to the 401K processes mentioned above
- Manages benefit/payroll queries from employees, managers and HRM’s in a timely, and professional manner
- Provide details / provide responses to audit clarification, prepare schedules
- Recommend new approaches, policy enhancements and innovations to effect continual improvements in efficiency of the department and services performed
Education
Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
University of California, Irvine
Bachelor’s Degree in Business Administration
Skills
Skills
- Knowledgeable as to full array of employee benefits (i.e., insurances, leave, retirement, worker's compensation, overtime pay, etc.)
- Ability to project a professional image over the phone and in person
- Ability to handle multiple tasks in a fast paced environment
- Proficient in Microsoft Office Suite, data entry and electronic mail applications
- Excellent written and verbal communication skills, including the ability to adapt communication style to persons representing diverse personal, professional, cultural, and socio-economic backgrounds
- Ability to sit and use the phone for long periods of time
- Knowledge of federal and state laws pertaining to leaves of absence
- Possess excellent customer service skills including proper grammar, tonalities and clear diction
- Excellent communication skills
- Strong interpersonal skills
15 Benefits Specialist resume templates
Read our complete resume writing guides
1
Accident Benefits Specialist Resume Examples & Samples
- Accountable for communicating in a collaborative team environment and interacting with clients, claimants, vendors, medical professionals, lawyers and accountants as applicable to communicate and resolve claims
- Ensures complete claim file documentation, make claims decisions within their authority
- Demonstrated commitment to taking ownership & accountability of client escalations at first point of contact
- Responsible to identify service issues/gaps and recommend workflow changes to address the issues/gaps
- Assure claims are fairly and accurately evaluated in accordance with established standards of quality, productivity and timeliness (may include bodily injury where training and experience warrants)
- Determine and address the initial customer service expectations
- Review policy(s) and determine coverage applicable in each loss situation
- Determine & execute investigation requirements
- Determine value of claim and settle accordingly
- Determine loss transfer potential
- Responsible for maintaining a case load
- Conduct thorough claims investigations and evaluations in order to arrive at appropriate resolutions of assigned Accident Benefits claims
- Communicate effectively with all parties involved in the claims process
- Key to this role is compliance with all relevant legislation timeframes and guidelines, as well as adherence to the standards and procedures outlined in the RBC Insurance Accident Benefits claims unit
- Assist with training as required
- Act as subject matter expert to front line staff and complete other projects and tasks as assigned
- Intimate knowledge of the claims cycle and all claims protocols and procedures
- Minimum 3-5 years of Statutory Accident Benefits claims handling
- Superior communication skills
- Strong negotiation and time management skills
- Ability to adapt to fluctuating call volumes and seasonal case load volumes and ability prioritize work to optimize efficiencies
- Minimum College diploma or University degree
- LI-DC1
2
Benefits Specialist, Analyst Resume Examples & Samples
- Bachelor's degree in business administration or HR managment or combination of education and experience that enables performance in all aspects of the position required
- Master's degree in business administration or HR Management desired
- 3-5 years of benefit experience and some systems experience required
- Working knowledge of Ultipro database and Cognos Report Writing
- Basic knowledge of employment law and the principles and general procedures governing human resources
- Solid knowledge of the company’s benefit program plan features, a general knowledge of E.R.I.S.A., and the legal requirements concerning benefit plans and administration
3
Senior Compensation & Benefits Specialist Resume Examples & Samples
- Manage outsourced C&B system
- Job analysis, pricing and evaluations both internally and externally
- Budget and forecast for following year
- Submit reports to global management
- Ensure office policy in line with Japanese labour laws
- 3+ years of experience in C&B with company of over 300 people
- Experience forecasting and budgeting
- Sharoshi license
- Experience working in an international company
- Open to applicants from any industry
4
Health Benefits Specialist Resume Examples & Samples
- At least 4 years experience in Medical Doctor
- French: Fluent
- Arabic: Fluent
5
Payroll & Benefits Specialist Resume Examples & Samples
- Serve as a payroll and benefits plan subject matter expert
- Partner with payroll/benefits providers and assigned business partners to provide strategic and tactical direction
- Participate as subject matter expert in global payroll/benefit initiatives and key projects
- Act as point of escalation for assigned business segment/s leadership
- Manage issue resolution process with key stakeholders
- Participate as subject matter expert on strategic payroll/benefit initiatives and key projects
- Select a function
- Field Service Operations
- Other
6
Health & Benefits Specialist Resume Examples & Samples
- Day-to-day administration of executive benefit plans. The responsibilities will include, but are not limited to the following
- Ability to communicate effectively in person and in writing
- Ability to use business and/or client standard technology
- Analytical and creative problem solving skills
- Ability to organize tasks and data
- Ability to handle a variety of concurrent projects, servicing clients proactively, as well as reacting appropriately to changing priorities
- Prior experience in health and benefits is a plus
7
Executive Benefits Specialist Resume Examples & Samples
- Comply with Willis Excellence Management (WEM) program
- Coordinate the implementation of new clients
- Assist with the development of program design
- Resolve day-to-day service issues, including eligibility, billing, and claim issues
- Provide consistent client service and answer client policy and coverage questions
- Follow up with clients and other internal employees assigned to the account on action plans to ensure decisions are implemented, contracts prepared, and appropriate parties notified
- Assist in resolving client, carrier and/or vendor accounting issues, including collections, discrepancies, fee arrangements, billing contracts and vendor commission tracking
- Coordinate legal review of SPDs, contracts, and legal documents to ensure compliance
- Answer compliance questions (with the help of LRG) and plan interpretation questions (conference calls, meetings, etc.)
- Coordinate 5500 filings information with Willis Government Center
- Coordinate implementation and maintenance of various Willis products, including
- Communication Manager
- Search Willis
- Willis Training Solutions
- On-Demand
- Assist with or manage policy checking and delivery
- Enter data in and maintain IBS (billing/client accounting system)
- Drive the Renewal/Marketing Process including but not limited to
- Gather vendor information and/or information from clients for marketing purpose
- Organize data into a “carrier friendly” format
- Prepare RFP and send to carriers
- Prepare proposal data into Willis’ format for presentation to clients making recommendations
- Assist or ensure proper commission rates are requested and applied in all proposals
- Coordinate the implementation of new plans and or the continuation of current plans and contract changes
- Update Willis systems with client/vendor information
- Maintain relationships with Manager- and Director-level personnel (Director-HR, etc.)
- Support client retention ratio at or above the WNA Employee Benefits average
- Maintain strong carrier relationships to enhance Willis position in the market place
- Understand and can articulate to clients the Willis EB Value Proposition and EB Products and Services in order to support new business
- Understand clients’ needs and can identify products and services to support needs
- Assist in the sales process (RFP and proposal development, presentation, etc.)
- All other duties and project work as assigned
- BS/BA Degree required
- State Life and Health license
- Insurance degree a plus
- Professional designation/certification GBA or PHR preferred
- Four or more years of insurance industry experience related to servicing accounts
- Two or more years of analytical analysis of employee benefit programs preferred
- Intermediate Knowledge of: (1) insurance products, (2) bid preparation and analysis, and (3) problem claim resolution to specifically include the following
8
Data Entry Benefits Specialist Resume Examples & Samples
- This is a Part-Time position (17.5 hrs - 25 hrs per week) *
- May perform one or more of the following duties
- Receive, update, and validate prices and unit values from fund families or trustees
- Provide trade instructions to various mutual fund companies by faxing or utilizing other media as required
- Execute NSCC required transactions and tasks
- Calculate unit values on various clients
- Post mutual fund dividends/earnings on OMNI plans
- Monitor scheduled jobs to ensure all jobs complete on time to meet fund family deadlines
- Escalate job irregularities to IT for resolution to meet production schedule deadlines
- Receive, upload, and process transaction files
- Resolve reject and warnings
- Run financial valuation in simulated mode and review output
- Complete valuation process by posting updated balances to all systems
- HR, Benefits or Financial experience preferred but not required
- Data center production experience – i.e. executing mainframe jobs using TSO
- Attention to detail is critical, along with patience and an ability to work well independently as well as part of a Team
- Perform task with low error rate
- Understands the process and how to best utilize time while completing multiple client processes within a very short window of time
- Must be organized, dependable and has good follow-thru skills
- Computer literate with excellent keyboarding skills
- Fluent with Microsoft Applications, primarily Excel, Word, Outlook
9
Executive Benefits Specialist Resume Examples & Samples
- Day-to-day administration of executive benefit plans. The responsibilities will include, but are not limited to the following
- Ability to communicate effectively in person and in writing
- Ability to use business and/or client standard technology
- Analytical and creative problem solving skills
- Ability to organize tasks and data
- Ability to handle a variety of concurrent projects, servicing clients proactively, as well as reacting appropriately to changing priorities
- Prior experience in health and benefits is a plus
10
Benefits Specialist Resume Examples & Samples
- Answer incoming calls, e-mails, on-line chats and secure instant messages from the Client’s employees and their covered family members and identify their immediate needs and determine the appropriate resolution action(s)
- Associates Degree or a minimum of 2 years of medical clerical experience, health benefits, or insurance coordination; or equivalent combination of education and experience required
- Previous customer service and/or call center experience preferred
- Bilingual in Spanish/English required
- EBS, PHR, SPHR or CBP certification preferred
- Must be able to work a flexible 40 hour work week in a 24/7/365 call center environment- some 3rd shift, evenings and weekends, and holidays will be required
- Ability to effectively organize and prioritize work demands in a dynamic, fast-paced environment
- Ability to continuously display a positive attitude and follow directions
- Possess excellent customer service skills including proper grammar, tonalities and clear diction
- Proficient in Microsoft Office Suite, data entry and electronic mail applications
- Excellent written and verbal communication skills, including the ability to adapt communication style to persons representing diverse personal, professional, cultural, and socio-economic backgrounds
- Ability to sit and use the phone for long periods of time
11
Payroll & Benefits Specialist Resume Examples & Samples
- 3 to 5 years of experience with Payroll and Benefits Administration preferred, including the administration of Health Benefits, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Life and Disability Benefits, 401(k) Retirement Savings Plans, Workers Compensation Benefits and other Voluntary Benefit programs
- Knowledge of Federal, State, and Local employment laws pertaining to Employee Compensation and Benefit Administration required, including EEOC, FLSA, ERISA, COBRA, FMLA, ADA, ACA and Section 125
- Proficiency in the use of Microsoft Office applications required, including Excel, Word, Power Point, and Outlook
- Proficiency in navigation of internet and third-party websites required
- Proficiency in the use of Human Resource Information systems and Payroll Administration systems required. Experience with ADP or web-based payroll preferred
- Proven ability to work effectively in a team environment and maintain a "team" attitude and positive image of the company
- Proven presentation and facilitation skills with groups of all sizes
- Experience in providing extraordinary customer service and assistance to colleagues
- Must be able to work independently as well as collaboratively with colleagues
- Able to prioritize and concurrently service multiple assignments while ensuring timely completion, accuracy, and quality
- Must be able to sit and/or stand as well as speak/present for an extended period of time
- Administers biweekly payroll in accordance to schedule. Prepares 401(k) contribution report for biweekly transmission. Reviews biweekly processed payroll reports and W-2 information for accuracy. Prepares salary, overtime and other reports as required. Completes government filings (unemployment, EEOC, etc.) as needed
- Partners with Finance team to ensure accurate and timely payment of earned sales incentives, merit increases and/or bonus payments. Accountable for maintaining the Payroll records and recording/imputing specific payments into the appropriate pay period (i.e. wage adjustments, wage garnishments, special pay adjustments, severance, etc.)
- Responsible for the administration and processing of benefit enrollments, changes, terminations, invoicing and data transfers. Consistently reviews data in the payroll system to ensure content is accurate, including timecards and time off requests
- Works with manager to develop benefit plan structure. Assists in the coordination of the annual open enrollment process, including the development and distribution of materials. Provides employee support, education and communication regarding all benefit plans
- Processes enrollment for new employees and manages COBRA notifications upon termination. Audits benefit invoices for accuracy and notifies insurance providers of coverage changes
- Serves as liaison for Broker, vendors, auditors and third party administrators. Ensures plan compliance through timely, accurate and thorough auditing, testing, filing, reporting, and communication
- Remains abreast of Federal, State, and Local legislative issues pertaining to employee benefits
- Facilitates New Employee Orientation
- Serves as a resource to the Human Resources team
- Provides back-up for the front desk
12
Payroll & Benefits Specialist Resume Examples & Samples
- Lead on the reconciliation of the UK payroll
- Manage the relationship with the outsourced payroll provider
- Advise on all benefits related information and processes
- Lead on the production of P11D and P60 documents
- Keep up to date with current benefit benchmarks and legislation
- Ad-hoc HR reporting
- Liaise with management and key stakeholders on costs and competitive advantage
- UK payroll administration experience
- Working knowledge of UK employment law
- Financial Services experience desirable
- Intermediate user of Microsoft Excel - pivot tables & v-look ups
- Able to analyse complex information
13
Benefits Specialist Resume Examples & Samples
- Extensive travel is required, and hours may vary according to need
- Valid driver’s license
- Excellent communication skills
- Knowledge of Microsoft products/ such as Word and Excel and Apple programs
- Previous experience in group health benefits sales or account management with exposure to Specialty and Voluntary benefits
- Associates/Bachelor’s Degree
- Valid state health insurance license
- Spanish and Creole speaking preferred but not required
14
Benefits Specialist Resume Examples & Samples
- Extensive travel is required, and hours may vary according to business need. Must be flexible to travel
- Knowledge of Microsoft products, such as Word and Excel and Apple programs
- High school diploma or equivalent
- Valid Florida health insurance license
- Bilingual
- Associate’s or Bachelor’s Degree
15
Executive Benefits Specialist Resume Examples & Samples
- Work with senior staff to prepare marketing proposals and consulting reports. The responsibilities will include, but are not limited to the following
- Provide exemplary service to sales staff
- Desire and ability to progress with the company into a consulting role
- Ability to handle a variety of concurrent projects, reacting appropriately to changing priorities
- Bachelor's Degree in Business, Accounting, Finance or related field
- Minimum of 1 year work experience
- Benefits knowledge preferred
16
Health & Benefits Specialist Resume Examples & Samples
- Colleague developing/acquiring health and benefits knowledge, practical application and consulting/broking skills, works on client teams with limited client exposure
- Works as part of a team to deliver client work
- Seeks out others to get input on resolving issues and problems
- Contributes to client reports/deliverables with direct oversight
- Exposed to and building understanding of tools and deliverables
- Participates in internal calls and meetings with more senior team members
- Takes accountability for own development and career progression
- Begins to build a network of internal resources and recognizes when it is appropriate to reach out to them
- Begins working with vendors on issues with more senior team members
- Stays up to date on client information, including client’s internal structure and changes affecting Aon work
- Probes effectively to define client needs and identify underlying issues
- Learns about health care market trends and major competitors; understands market based rationale for business decisions; actively seeks technical experience and knowledge
- Understands basic business and financial concepts and their impact on our business
- Applies basic concepts of project management
- Understands the relationship between time recording to profitability/recoverability
- Under moderate supervision, collects, analyzes, and prepares information to facilitate requirements of client requests and/or support the activities of assigned AE/consultant
- May analyze the information or data and run reports and/or charts
- Learns and utilizes appropriate Aon systems relevant to the role (Greater Insight, SFDC, Client Planner Bridge)
- Ensures own work is complete and thorough
- Begins to develop/acquire understanding of sales process and supports as necessary
- Begins to draw conclusions and observe trends
- Work activities may cover a wide range of data in a specialized area
- High level of direction and oversight needed
- Participates in learning all relevant industry data
- Prepares client materials
- 0-3 years of previous related insurance experience
- Strong proficiency in PowerPoint and Excel
- Critical thinking and analytical skills
17
Health & Benefits Specialist Resume Examples & Samples
- Growth and maintenance of Aon's Health and Benefits (H&B) business by providing administrative and consultative support to account managers and consulting staff on client work relating to medical renewals and marketing, benefit plan review, and design
- In addition, provide assistance to account manager in such areas as marketing support, legal compliance, client service issues, and interaction with carriers
- Possess a basic understanding of the H&B practice, and participates as needed on task forces and special project teams
- Possess H&B expertise that is recognized by colleagues and clients
- Specific areas of expertise needed for this position includes but is not limited to: RFP review & preparation; Summary Plan Descriptions and contract compliance; analysis of utilization reports, carrier reports, and claims data & trends; COBRA, HIPAA, 5500’s issues; contract review and benefit comparisons; customer service & client communications; custom & ad hoc reporting; proposal & report preparation and presentation; claims issues & administrative problems
- Carrier/client relations - Assist consulting team with client proposals, presentations, management reporting, and overall peer review of all work
- Provide a high level of a client service support and liaison with carriers
- Interact effectively with the team and client managers and works to understand clients’ objectives and concerns
- Maintenance of client information, (electronic) files, and carrier data
- When applicable, may also need to work directly with client team to ensure that all work is performed effectively and correctly
- Possesses a basic understanding of financial measures and Aon financial products
- 1-3 years Health & Benefits experience ideally, with emphasis on financial matters (either in brokerage/consulting firm or comparable carrier experience). Entry level candidates may also be considered for this role
- Develops and maintains an understanding of client needs and expectations
- Responds quickly to client and colleague requests and works to provide timely and accurate information and documentation; works with a high level of interest, energy and enthusiasm to meet or exceeds client expectations
- Is able to gain an accurate understanding of all the facts and the situation and quickly recognize when more information is needed
- Prepares and presentation of clear, accurate & concise reports
- Ensures that all work obstacles are addressed so as to minimize wasted time and is able to reprioritize projects as required. Accepts the delegation of responsibilities from management team so as to ensure accurate and timely delivery of client materials
- Is open and honest in communications with others and takes responsibility for own mistakes or customer service problems
- Business Communication - Ability to give non-technical explanations to technical matters
- Ethical Behavior - Adheres to professional standards and ethics in one’s field and demonstrates the highest level of integrity and honesty in all interactions
- Analytical Thinking - Systematically tests and probes in order to eliminate potential problems
- Teamwork and Resource Management - Understands and values all roles and functions needed in order to complete client projects and provide on-going service. Communicates and works well with colleagues at all levels and is viewed as a team player
- Project Management - Establishes priorities for multiple tasks/projects based on timeliness, importance, and urgency of project completion
- Bachelor’s degree (Insurance or Risk Management/Business degree preferred) or equivalent work experience
- License or Certificate Requirements: Appropriate Insurance License/Life and Health
18
Health & Benefits Specialist Resume Examples & Samples
- Evaluate renewals
- Review annual accounting for accuracy
- Analyze carrier claims, utilization reports; report findings to Account Executives/clients
- Prepare financial histories for client
- Participate in the development and delivery of internal staff training initiatives/activities if requested
- Able to scope and plan resource requirements, quality and timing guidelines with some oversight from Account Executives
- Support new business development and cross-selling efforts as needed
- Identify opportunities for extension of services on existing clients and discuss with Account Executives
- Maintain detailed knowledge on all carriers and their products/services
- Provide exceptional customer service and
- Manage multiple projects simultaneously
- Act as liaison between client and vendor to resolve problems
- Two plus years of relevant Health and Benefits experience
- Advanced knowledge of Microsoft Office
- Strong analytical skills to perform plan design evaluations, Request for Proposal (RFP) development, proposal analysis, as well as contract and Summary Plan Description (SPD) reviews
- Build positive relationships with clients and prospects
- Current insurance license preferred
19
Health & Benefits Specialist / Analyst Resume Examples & Samples
- Support our Medicaid team through preparation and analysis of healthcare data on projects including, but not limited to, rate analysis of managed acute care and managed long term care (LTC) lines of business for various populations covered by Medicaid categories of aid; IBNR analysis; carrier negotiations, benchmark analysis; client financial analysis and reporting; and carrier contract reviews
- Run and modify SQL code, procedures, and SSIS packages in a very large multistate Medicaid data warehouse environment
- Responsible for validation of data quality and creating ad hoc reports to validate financial and enrollment data from external sources
- Familiarity with analysis and/or data management of health care data including detail-level medical, Rx drug and/or behavioral health claims data
- Familiarity with SQL, including writing queries pertaining to data analytics
- Familiarity with Excel, Access
- Strong detail- and accuracy-orientation
- Any knowledge of medical claims coding (CPT/HCPCS, ICD, Revenue codes, etc.)
- Any experience with SQL Server Analytic Services (SSAS) and/or SAS design and development a plus
- Prior internship experience or work experience. Role may be upgraded to an Analyst level for the ideal candidate holding relevant experience
20
Payroll & Benefits Specialist Resume Examples & Samples
- Ensure timely and accurate execution of payroll & tax process (defined region), 100% align both local and global compliance
- Closely work with vendor to administer pension movement and audit
- Take lead on local implementation of global projects to drive adherence to payroll enterprise standards
- Work with payroll leader to drive hub penetration
- Fluent in English, Mandarin
- Independent worker with strong execution
- Good change management, apt to work under pressure
21
Benefits Specialist Resume Examples & Samples
- Previous benefits experience preferred
- Strong Communication skills and phone etiquette
- Strong ability to explain complex issues to employees/retirees
- Highly effective listening skills
- Strong problem solving/issues resolution skills
- Excellent customer service and customer resolution skills
- Organizational and administrative skills
- Experience with Microsoft Word and Excel
- Ability to work in a team environment
- Familiar with Clinical Benefits clients and their benefits
- Work in-house and permanent
22
Payroll & Benefits Specialist Resume Examples & Samples
- Process semi-monthly payroll for up to 650 employees each pay period
- Knowledge of multi-state payroll processing to ensure correct employee tax alignment
- Strong understanding of managing non-exempt and part-time pay schedules
- Run weekly 401k reports as and uploads semi-monthly contributions to Fidelity
- Manage EEOC, AAP, and other standard government reporting
- Advise employees on payroll and benefits policies, programs and procedures
- Ensure the accuracy of benefits-related forms from new and current employees and oversees the processing of those forms
- Administer various benefits including backup commuter benefits, corporate wellness benefits, and more
- Act as a liaison to health insurance plans with regard to eligibility, claims processing, and enrollments, reviewing bills for accuracy and participating in the annual renewal process
- Responsible for leave management and associated payroll calendars
- Administer Workers’ Compensation program
- Assist with special projects and other duties as assigned
- Bachelor’s degree with 1-3 years of payroll experience and 1 year of benefits administration experience
- ADP and professional payroll certifications a plus
- Knowledge labor laws and regulations, both federal and state
- Ability to apply and suggest improvements to Company policies
- Familiarity with HR databases with preference for ADP Workforce Now
- Strong oral and written communication skills, including the ability to communicate effectively with all levels of personnel with tact and diplomacy
- Superior organizational and technical skills and attention to detail
- Ability to handle confidential information and materials with care and discretion
- The ability to prioritize competing deadlines and tasks
23
Coordination of Benefits Specialist Analyst Resume Examples & Samples
- Serves as primary resource to internal and external parties requiring investigation and validation of COB leads
- Makes order of benefit determinations and documents findings in appropriate systems to ensure data integrity and proper claims processing
- Interprets and applies complex regulations related to COB claims
- Maintains up-to-date knowledge of KP National COB policy, federal, state and industry standards pertaining to COB
- Knowledge of Legacy and Tapestry COB related claims systems functionality, including creation/use of Other Coverage records and COB claim payment calculation methodology
- Handles all inbound and outbound call activity related to COB inquiries, initiating regular contact to other insurance companies, providers, members, employer groups, vendors and documents all corresponding findings
- Proficient in utilization of claims systems and research tools to manage data and aid in investigation of COB
- Assures accurate and timely resolution of inquiries and concerns
- Supports COB claim processing, including pre-payment investigations and serving in an advisory role to claims processors for proper COB claim determination and payment
- Supports COB post-pay recovery identification analysis, audit and case investigation and resolution
- Documents areas of opportunity to improve overall COB process within the Claims Department, sharing ideas with management to assist in implementation where appropriate
- Adheres to COB Policies and Procedures
- Demonstrates solid customer service and communication skill by working collaboratively and effectively with all levels of peers, leadership, members and other outside entities
- Contributes to training of new staff
- Performs special projects, as requested by management
- A minimum of 2 years work experience in COB research and/or claims processing
- Extensive knowledge of industry, state and federal guidelines governing COB, including state of CA DMHC Title 28, 2013 NAIC and current MSP regulations governing COB with Commercial and Medicare coverage’s
- Solid understanding of claims processing and claims data analysis
- Ability to interact, collaborate and communicate with all levels within the organization
- Displays exceptional customer service skills, including empathy, active listening, courtesy
- Excellent time management/prioritization skills with demonstrated ability to handle multiple tasks, shifting priorities and consistently meeting deadlines
- Demonstrated ability to think and act independently and professionally
- Experience with Excel required and familiarity with database interfaces such as Business Objects
- Bachelor's degree in business/health care administration or related discipline
24
Payroll & Benefits Specialist Resume Examples & Samples
- Assist in regular quality check of work processed to ensure error-free processing
- Manage or assist in ad-hoc projects and assignments as needed as part of process/procedure/functional enhancements
- Should be able to manage and assist benefits and payroll processing as and when required and needed
- Assists in evaluation of reports and results of department in relation to set goals
- Recommend new approaches, policy enhancements and innovations to effect continual improvements in efficiency of the department and services performed
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining strategic networking, and engaging in developmental tasks and expanded roles
25
Medicare Secondary Payer & Coordination of Benefits Specialist Puerto Rico Resume Examples & Samples
- Build lasting relationship with Humana’s internal and external customers
- Educate customers, providers and employers about Humana’s products and services
- Strong written and verbal communication
- Professional demeanor
- High level of emotional intelligence
- Analytical and problem solving skills
- Working knowledge CAS
- Experience with CCP and/or CRM
- Medical claims processing and interpretation experience
- Fully bilingual in English/Spanish
- Associate or Bachelor’s Degree
- Working knowledge of Claims Cost Management
- Experience in a role requiring problem solving skills
- Proven initiative mentoring others
- Working knowledge of Coordination of Benefits (COB)
- Working knowledge of Medicare Secondary Payer (MSP)
26
Payroll & Benefits Specialist Resume Examples & Samples
- Bachelor’s Degree with at least 6+ years of experience in end to end Payroll Process through a reputed vendor /data entry/ client servicing /customer service role & other tools
- Strong knowledge on in country payroll process and statutory requirements for countries such as Singapore/ Malaysia & Indonesia
- Should have a sound knowledge of downstream systems supporting payroll
- Customer service focus with controllership mind set and positive can-do attitude
- Demonstrated analytical ability
- Comprehensive understanding of and ability to assimilate local regulatory and compliance requirement into an ongoing operational framework
27
Benefits Specialist / Case Administrator Resume Examples & Samples
- Contact insurers for verification of benefits, coordinate prior authorizations and appeals with healthcare provider, and create reference guides
- Collaborate with field team to maximize access to products and minimize associated administrative barriers
- Train new associates/contractors and cross train existing associates/contractors to back-up other call center staff at peak levels
- 5 to 10 years of benefit investigation involving the analysis and interpretation of insurance coverage
- Supervisory or Lead experience with a benefits group
- 10 or more years of patient benefit coordination
28
Health & Benefits Specialist Resume Examples & Samples
- Colleague developing/acquiring health and benefits knowledge, practical application and, works on client teams with limited client exposure
- Learns about health care market; understands market based rationale for business decisions; actively seeks technical experience and knowledge
- Learns and utilizes appropriate Aon systems relevant to the role
- 3 plus years of previous related insurance and customer service experience
- Strong proficiency in Excel and Word and ability to quickly learn proprietary programs
- Customer service experience, preferably in health benefits related field
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Payroll & Benefits Specialist Resume Examples & Samples
- 3+ years of Benefits and Payroll experience (Benefits Administration, Design, & Health and Payroll Processing & Administration)
- Reporting experience in HRIS (reporting in ADP WFN)
- Benefits Administration, Benefits Design, Benefits Health and Welfare, Payroll, Payroll Processing, Payroll Administration
- Working knowledge of ADP and/or Workforce Now
- 5+ years of Benefits and Payroll experience
- Legal background
30
Benefits Specialist for Leave Programs Resume Examples & Samples
- Germany SME for Sabbatical and Leave of Absence (incl Global IBMer LOA) - local language required, including support on Non-Core - Letters - for all Leave of Absence programs
- Manage and co-ordinate any audit and review activities within scope
- Update, review and approve all process documentation and program/policy information
- Coordination of new Programs in cooperation with country HR Lead, Legal-, Benefits-, Social Insurance departments, and EDM-Team
- Gathering approvals from: Management (certain LoAs); Legal-, Benefits-, and Social Insurance Departments for Leave and Sabbatical programs
- Manage and maintain regular interphases with EDM team
- Act as SME for all Leave and Sabbatical related questions and provide guidance on all the related Programs
- Collaboration with Global IBMer Assignment Team India
- Focal point for IBMer Assingment Team in regards of process
- Focal point for German Management
- Focal point for EDM Team HU
- German: Fluent
- Awareness of business controls and audit requirements
- Good communication and organizational skills
- Flexibility in dealing with others in order to achieve win-win solutions
- Good time management with ability to prioritize effectively and to work under own initiative
- Good reporting skills and knowledge of excel
- Operational IT skills (e.g. Intranet, e-mail)
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Lead Payroll & Benefits Specialist Resume Examples & Samples
- Manage all aspects of payroll garnishments
- Be the subject matter expert
- Supplier manager for ADP as well as Genpact resources
- Promote lean operation, eliminating wasteful steps, increasing automation and improving cycle time of processing streams
- Partner with accounting to resolve account reconciliation items
- Ensure compliance and avoidance of judgments against GE
- Escalation resolution
- Interface with Information Technology department to troubleshoot problems within PeopleSoft
- Bachelor’s degree from an accredited university or college in related area (or a high school diploma/GED or equivalent with at least 6 years of experience in related area)
- Minimum 2 years of experience in Payroll & Benefits or HR Operations with a broad understanding of operational activities
- Prior experience in GE payroll
- Garnishment experience
- Experience of coordinating payroll & benefits processes in a HR Shared Service environment
- Proficient in Oracle or PeopleSoft
- Proficient in the use of Microsoft applications: Outlook, Excel, Word and PowerPoint
- Ability to integrate into Payroll Operations and work collaboratively with remote payroll personnel
- Ability to communicate effectively verbally and in writing across all levels within the organization
- Ability to quickly embrace new technologies
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Payroll & Benefits Specialist Resume Examples & Samples
- Responsible for successful execution & oversight of a process, or a set of processes – driving delivery, quality, and compliance
- Process weekly and daily payrolls in PeopleSoft
- Interface with Digital Information Technology Team to troubleshoot and resolve problems within the PeopleSoft payroll system
- Maintain & analyze performance metrics
- Drive increased productivity and compliance through process improvements, standardization and simplification
- Promote "Best in Class" Service while working cross functionally with internal teams and suppliers
- Advise and resolve complex questions/requests/issues for customers (GE Businesses, HR, employees)
- Work collaboratively across internal teams and establish strong working relationships with GE Businesses and key stakeholders
- Build technical competency in triage, problem solving, and system enhancements
- Build process competency through LEAN
- Support cross-functional project efforts
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Human Resources, Pay or Benefits
- Prior experience in a Pay & Benefits role
- Demonstrated strong analytical and clear thinking skills; experience identifying trends and implementing process improvements
- Demonstrated communication skills and ability to work/collaborate within a team
- Experience establishing and maintaining customer and supplier relationships
- Demonstrated success in process improvement and project management
- Demonstrated leadership and strong facilitation skills
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
- Systems application expertise (PeopleSoft, Oracle, other ERP)
- Prior successful HRMS application design, development, testing, and implementation experience
- Knowledge of how relational databases work
- Data privacy and controllership awareness
33
Payroll & Benefits Specialist ANZ & Vietnam Resume Examples & Samples
- Strong knowledge on in country payroll process and statutory requirements for the following countries
- Masters’ degree, MBA or other advanced degree will be an added advantage
- Analytical and strategic thinking skills
34
Benefits Specialist Resume Examples & Samples
- Partner with the Benefits Manager to operationalize new programs in EMEA
- Design and implement effective communication and education strategies regarding benefits programs
- Manage the ongoing vendor management and administration of various benefit programs, including program analysis and recommendations
- Represent the Benefits team as a subject matter expert in a specific area. Drive benefits process improvement activities, including process design, documentation, and training
- Identify opportunities to improve existing processes leveraging technology where possible. Things can always be done better
- Run adhoc reports on benefits utilization and help establish metrics. Ensure performance against metrics is tracked, measured, and shared
- Lead cross-functional efforts with vendor and internal stakeholders to improve vendor system functionality/usability, integrations, and data integrity
- Conduct audits of data to ensure processes and policies are being managed effectively and data quality is improved
- Respond to employee queries both in person and through our ticketing system
- Manage invoice reconciliation and purchase order creation for new/existing vendors
- Assists with projects and initiatives as required
- 4+ years’ experience in benefits and/or HR operation in a fast paced organization
- Experience in implementation of different benefit programs across EMEA
- Must demonstrate strong analytical and problem solving skills
- Must have ability to effectively use data to drive recommendations
- Excellent communication, cross-group collaboration, and interpersonal skills
- Ability to interact with all levels of a professional organization
- Ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups / locations / vendors
- Must have strong organization skills, detail oriented, conscientious, thorough and accurate
- Ability to work in a fast-paced environment and dealing with ambiguity
- Change Oriented and ability to prioritize
- Experience with vendor management strongly desired
35
Payroll & Benefits Specialist Switzerland Resume Examples & Samples
- Degree (Bachelor/Master) in HR, Finance, or related field required, or equivalent experience
- Swiss HR Certification preferred
- 3 to 5 years experience in HR operations-related service areas such as benefits, payroll, time & attendance, leave management, worker’s compensation and employee health & safety in Switzerland
- Experience of working with a multi-national organization
- Excellent knowledge of Microsoft Office (especially Excel)
- Experience anticipating issues, problem solving and implementing solutions, including referring critical issues to the appropriate level of management, and improving efficiency, quality, cost and productivity
- Strong communication skills, both verbally and in writing, in order to convey messages to different levels of the organization
- Flexible mindset with the ability to prioritize, meet deadlines and balance a variety of priorities and tasks in a dynamic environment
- Proven record of implementation and optimization of processes and metrics
- Tri lingual would be an advantage – English/French/German
- Experience in a shared services organization
- Travel up to 10% within Switzerland
36
Payroll & Benefits Specialist Resume Examples & Samples
- Responsible for successful execution and oversight of a process, or a set of processes – driving delivery, quality, and compliance
- Maintain and analyze performance metrics
- Bachelor's Degree from an accredited university or college (or in lieu of a degree, a high school diploma/GED with a minimum 4 years of experience in a related area)
37
Country Compensation & Benefits Specialist Resume Examples & Samples
- Serve as a main point of contact for all issues related to the Total Rewards areas
- Responsible for Rewards Management function (Compensation, Benefits, Pension, Market Intelligence, Annual planning)
- Work with the HR and Business Leaders, understand business/people strategy in order to develop priorities and design/build total rewards solutions
- Ensure the total rewards programs are fully integrated with statutory requirement and Accenture internal control
- Analyze performance metrics. Provide specialty reporting and data analysis as required. Identify trends, potential areas of non-compliance with legal requirements and opportunities for performance improvements within the function
- Analyze and validate annual compensation survey data and make recommendation as necessary to address market gaps
- Participate in development of annual total rewards budgets and handle compensation related computation and analysis
- Interface with HR and leadership/employees to provide compensation communication as needed
- Monitor Accenture's total rewards programs (pension, benefits, compensation) to ensure compliance with applicable laws, standards, and work council agreements
- Support implementation of new (or key changes to existing) global programs and processes, testing designs to validate applicability to local market situations and ensuring appropriate local implementation in the context of global guidelines
- Finalize overall Total Rewards Management budget requirements
- Direct the design, communications, enrollment, claims administration, vendor interfaces, premium payments, database systems, and accounting for various total rewards program
- A Bachelor degree with a focus in Human Resources Management or Business Management related discipline
- Significant progressive Human Resources generalist experience or business role providing deep insight Compensation and Benefits
- Work experience at executive and/or senior management level (program management, project management)
- Solid understanding of Total Rewards principles including the financial implications to the business
- Innovative problem solving and decision making
- Strong coaching and partnering capability combined with a demonstrated ability to influence
- Experience of creating successful and productive high level working relationships as a means of driving strategy, solution development and services delivery
38
Benefits Specialist Resume Examples & Samples
- 2 years experience in admissions, intake, or customer service
- Active Massachusetts State Registered Nurse license
- Degree in a health related field or experience commensurate with such degree
- Strong interpersonal skills
- Ability to prioritize, organize, trouble-shoot, and problem-solve
- Sound understanding of customer service principles and practices
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Benefits Specialist Resume Examples & Samples
- Timely responds to leave requests submitted to the center by HR Practitioners and field Medical professionals via phone or email
- Provides required paperwork for all leave types to requesting employees in the most time efficient and cost effective manner ensuring timely delivery to meet the individual applicant’s delivery needs
- Reviews submitted requests to the center to determine if sufficient information is available to determine eligibility under company paid STD, State Disability and FMLA. If sufficient information was not submitted the Benefits Specialist will follow up with the submitter to gather the information required prior to sending paperwork
- Accurately calculate benefit entitlements always considering the benefit look back period
- Responds to customer service issues within required timeframes. Pro-actively communicates issues within Best Practice guidelines, consistently meeting Performance Guarantee requirements to ensure the applicant receives leave paperwork in time to return to Occupational Health for review
- Manages leaves that are concurrent with Short Term Disability and Workers' Compensation
- Manages intermittent and continuous leaves of absences
- Accurately and thoroughly document claim file actions and conversations in company Customer Relations Management (CRM) system
- Responsible and accountable for maintaining and protecting personal health information. Must maintain a high level of confidentiality and abide by HIPPA rules and regulations
- Bachelor’s Degree in HR or equivalent; combination of work experience and education will be considered; three to five years of related benefits administration experience
- Overall Related Experience; 5 to 10 years progressive experience in HR as Benefit/Leave Administration/401k Specialist. Experience in leave of absence administration, benefits administration, 401k administration and HR consulting
- Professional written and verbal communication and interpersonal skills
- Strong reading, writing, and arithmetic skills required
- Ability to interpret and administer policy/plan provisions
- Ability to gather, analyze and organize data to make educated decisions
- Ability to identify critical issues and exercise independent judgment
- Strong organizational skills and attention to details
- Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment
- Spelling, grammar, proofreading and editing skills
- Exceptional customer service skills with ability to receive and provide information with clarity, courtesy and tact
- Willingness to take initiative and to follow through on projects
- Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)
- HRIS data entry experience
- Experience using web based programs
- Knowledgeable as to full array of employee benefits (i.e., insurances, leave, retirement, worker's compensation, overtime pay, etc.)
- Ability to work and communicate effectively with all levels of management and coworkers, as well as external contacts
- Ability to project a professional image over the phone and in person
- Commitment to “internal client” and customer service principles
- Ability to handle multiple tasks in a fast paced environment
- Basic knowledge of ERISA preferred
- Knowledge of federal and state laws pertaining to leaves of absence
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Lead Payroll & Benefits Specialist Resume Examples & Samples
- Identify trends and/or process improvements, and take ownership of all operations-focused tasks for that process(s) including daily work, outsourcing, and auditing
- Provide depth of expertise to work collaboratively across internal operations teams and with GE Businesses to resolve processing issues
- Own and develop functional requirements and understand cross-functional and cross-system integration points
- Ensure proper documentation and controls are maintained across all areas of responsibility
- Lead test planning, execution, production readiness, error resolution and validation efforts around business initiatives/projects, process improvements, and productivity projects
- Prioritize workload and adapt to changing requirements and business needs
- Lead cross-functional projects between key operational processing areas including but not limited to project plans, meeting facilitation, tracking and reporting progress, and ensuring adherence to deadlines and project methodologies
- Ensure high standards of accuracy and quality to ensure compliance and data security and integrity
- Resolve complex processing issues and escalations for internal and external customers
- Drive process improvement projects and implementation with a focus on customer satisfaction and standardization, and participate in LEAN initiatives
- Effectively coach others on project management, facilitation, process knowledge, communications, and best practices
- Act as liaison between the functional and technical team to develop solutions to meet business requirements
- Work collaboratively across internal teams and establish strong relationships
- Bachelor’s Degree from an accredited university or college (or a high school diploma/GED or equivalent with at least 6 years of experience in pay and benefits)
- Minimum 2 years’ experience in Payroll & Benefits or HR Operations with a broad understanding of operational activities
- 3 years project management experience preferred
- 2 years of process improvement implementation, including design, development and/or testing experience
- Systems application expertise; (PeopleSoft or Oracle) knowledge desired
- Strong analytical and clear thinking skills; ability to identify trends and implement process improvements
- Demonstrated success in project management or process improvement
- Demonstrated understanding of integration between PeopleSoft, HR, OHR, payroll, benefits, and/or pension modules
- Prior successful application design, development, testing and implementation experience
- Strong presentation and status reporting skills
- Ability to travel to other Global Finance Operations offices and business locations as required
41
Payroll & Benefits Specialist Resume Examples & Samples
- Responsible for providing data annually to a third party actuary for valuation of the Pension Trust
- Own annual reporting processing for Pension administration, including 5500 and annual funding disclosures
- Develop expertise in participant pension data and ensure record accuracy in order to support all data quality related items to determine GE Pension Plan eligibility, elections, service, contributions and earnings
- Monitor monthly data controls and make corrections to pension accounts where necessary
- Advise on complex questions/requests from customers (Businesses, HR, employees); provide Best in Class customer service
- Individually troubleshoot problems to determine root cause and implement proposed solutions
- Drive increased productivity and compliance through process improvements, standardization and simplification within assigned area(s)
- Collaborate on cross functional projects and initiatives
- Participate in internal, external payroll and benefits audits and brainstorm solutions and control plans for issues found
- Master's Degree preferred
- Prior experience in Payroll & Benefits or HR Operations preferred
- Proficient in Oracle and/or PeopleSoft
- Highly analytical and detail oriented
- Experience working in a Lean Management Organization
42
Payroll & Benefits Specialist Resume Examples & Samples
- Process all payroll, benefits and leave related transactions for semi-monthly payroll, accurately and within required deadlines
- Reconcile insurance billings, retirement reports, W-2 end-of-year reports, and other reports as required
- On a quarterly basis, complete the summary and file the 941 reports to the IRS and complete and submit the Employer's Quarterly Report for Industrial Insurance
- Create journal voucher (JV) to transfer wages for student employees funded by the State Work Study Program. Prepare other JV expenditures as necessary
- On a monthly, basis reconcile the fund balance and various general ledgers for the State Payroll Revolving Account (035), including GL 5124 - Accrued Salaries and Fringe Benefits Payable, GL 5181 - Employee Insurance Deductions Payable, and GL 5188 - Savings Bond Deductions Payable
- On a quarterly basis, reconcile Due to DOR (GL 5158). Prepare and complete the (DOR) Use Tax report. Prepare a JV using the correct transaction code to pay DOR, record expenditures and liquidate the liability, GL 5158 in AFRS
- Complete monthly GL reconciliations
- Calculate shared leave. Prepare a JV transferring the dollar value of donated leave between expenditure coding. Reconcile and make adjustments as needed to employee leave
- A Bachelor's degree, which includes 18 quarter or 12 semester hours in accounting, auditing or budgeting and two years of relevant professional experience. ORAny combination of education and relevant professional experience totaling six years. Education must include the required credit hours in accounting, auditing or budgeting
- Ability to comply with agency policies and procedures
- Ability to communicate effectively verbally and in writing. This includes the ability to interpret technical payroll and accounting procedures to internal and external customers
- Demonstrated high level of proficiency in HRMS, MS Word, Excel, Outlook, AFRS, Enterprise Reporting and the Financial Toolbox
- Experience researching, interpreting and applying information in SAAM, RCW's, WAC's and IRS regulations
- Demonstrates professional workplace conduct, works collaboratively and effectively with others in the workplace
- Communicates professionally and effectively with internal and external customers.Maintains a high level of integrity and confidentiality
- Demonstrates a positive demeanor when adapting to changing work environment and workload
- Familiarity with OFM requirements and processes for Comprehensive Annual Financial Report (CAFR) Reporting
- Familiarity with federal regulations and reporting requirements, including Office of Management & Budget (OMB) circulars
- A cover letter describing how you meet the required and desirable education and experience of this position
- The names, titles and phone number of three professional references
- Responses to the supplemental questions
43
Senior Payroll & Benefits Specialist Resume Examples & Samples
- Responsibility for the daily management of the payroll administration and the administrative processing of all information (from leaders, Area HR Managers or HRBPs) relating to the payment of wages with the aim of guaranteeing the correct and timely payment of employees’ wages
- Manage and coordinate the employee benefits open enrollment process, including meetings, education, answering questions and submitting employee paperwork
- Draw up the monthly payroll and/or other related reports, providing the required information to management about employees
- Act as the point of contact for employees regarding benefits questions
- Solve and monitor problems in relation to compensation, providing an optimum service to employees
- Helping with employee benefits plan selection
- Provide information and answer the questions of employees and/or management regarding wages and other related matters
- Maintain contacts with vendors regarding invoicing to efficiently and smoothly exchange information related to actual files
- Pay attention to the possible application of government measures and submit these to the competent governmental bodies to successfully manage the cost of personnel
- Contribute to drawing up procedures which facilitate the efficient management of payroll administration with the aim of guaranteeing an efficient processing of the administrative files
- Maintain professional knowledge and technical skills to maximize one’s own professional knowledge
- Bachelor’s Degree in Human Resources, Business Administration or related field and a minimum of 5+ years of payroll processing and benefits administration experience
- Solid progression of experience in the areas of payroll and benefits administration
- Experience with Paychex or other payroll system is required
- Time and attendance systems experience is required
- Experience within healthcare or pharmaceutical industries is preferred
- Solid team player with the ability to work independently in a confident, deliberate and productive manner
- Effective verbal and written communicator with individuals at all levels
44
Payroll & Benefits Specialist Resume Examples & Samples
- Passion for your work. We need you to love what you do
- Working knowledge of Workday payroll and/or benefits module
- Knowledge of payroll laws and regulations
- Payroll technical skills in a variety of areas including, payroll processing, reporting, account reconciliations and performance of SOX controls
- Commitment to deadlines
- Ability to perform file uploads/interfaces between ADP/Workday/ADP401k
- Willingness to streamline processes, creating efficiencies and improving accuracy
- Ability to analyze, balance and prepare basic account reconciliations every month
- Support internal and external payroll inquiries as necessary by performing the necessary research and responding appropriately
- Excellent knowledge of Excel
- Ability to multitask and prioritize – we kind of have to include this, even though everyone does
- Ability to work collaboratively and function as a dependable team player. This may be last, but it’s really important. We work as a team here, you’ll be part of the team and we will be counting on you, and we’ll do our best to support you too
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Senior Compensation & Benefits Specialist Based Resume Examples & Samples
- Develop strong and effective team relationships with HR specialist functions/centers of excellence, e.g., HR PSC, Finance, etc
- Provide support on monitoring the effectiveness of existing compensation policies, guidelines and procedures recommending plan revision as well as new plans which are cost effective and consistent with compensation trends and company objectives; coordinate implementation and provide guidance to HR generalist and line management, as required
- Provide input to the compensation budget within assigned budget allocations
- Participate in the annual salary planning process and other merit increase programs (e.g. CRAs) for employees in assigned region and/or business line
- Conduct market analysis and compensation studies and formulate recommendations on promotions and internal equity and market adjustments and external salary offers, as required
- Participate in compensation and market surveys
- Assist with compensation projects, as required, within and across the business related to pay practices, policy and guidelines interpretation and job evaluation including the design of creative solutions to specific compensation-related programs
- Manage specific compensation projects, as assigned, and support day to day development and implementation of redesign and new local and global compensation initiatives
- Provide guidance and management coaching to business leaders and managers to effectively meet business line/region goals
- Keep current with regional and local compensation laws and regulations in order to ensure company compliance
- Participate, as required, in activities and initiatives associated with change management involving reorganizations, mergers/acquisitions and transfers to ensure compliance with local legislation
- Demonstrate the highest degree of discretion and confidentiality
- Excellent analytical skills and attention to details
- Excellent problem solving, judgment and decision making skills in highly complex situations
- Excellent presentation skills
- Ease around changing priorities and multi-tasking
- Good coaching and counseling skills
- Good global business environment experience
- Good project management skills
- Good knowledge of business and industry activities
- Good influencing and negotiating skills
- Effective computer skills, including Microsoft Office applications (with an emphasis on Excel) and HRIS applications
- Sound knowledge of local and, as applicable, international relevant compensation laws and regulations
- Ability to work in a matrix environment
- Ability to execute and manage HR programs specifically in the area of compensation
- Ability to establish and maintain effective working relationships with coworkers, managers and clients
46
Benefits Specialist Resume Examples & Samples
- Act as first point of contact for internal and external questions regarding benefits
- Assist with the administration of Leave of Absence program for the company, ensuring that all requests are handled in a timely manner
- Review and process employee injury reports and files workers compensation claims for all offices
- Assist employees with benefits enrollment
- Initiates service incidents to track follow up action. Guide employees using online benefits applications and tools
- Assist with enrollment, changes, and termination of employees on applicable insurance plans (medical, dental, group life)
- Assist with open enrollment periods for our medical, dental and 401(k) plans
- Coordinate wellness programs, and annual flu shots
- Assist with the enforce health insurance court orders. Complete insurance verification requests from outside sources
- May assist with processing requests for physician-mandated Ergonomics Evaluations and work station equipment
- Review utilization data from the Employee Assistance Program to determine areas of special need
- Assist with yearly Data Match report (Medicare) for employees
47
Senior Claims Benefits Specialist Resume Examples & Samples
- Trained and equipped to support call center activity if required for member claims
- Compiles Claims Data for Customer Service Audits
- Ensures compliance with requirements of regional compliance authority/industry regulator
- Adheres to international privacy policies, practices and procedures
- 2+ years claim support / administration experience in medical insurance
- Experience in a production environment
- Claims experience & experience in various reports and data handling
- Demonstrated ability to handle multiple assignments competently, accurately and efficiently
- Analytical skills, Technical skills, Oral and written communication skills
- Microsoft office skills – Advanced
- Strong knowledge of benefit plans, policies and procedures
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Financial Benefits Specialist Resume Examples & Samples
- Provides initial review and calculation of all financial aspects of disability claims
- Understands policy provisions and application of provisions to calculations
- Provides an ongoing review of claimant return to work earnings calculations
- Reviews disability claims for potential benefit offsets
- Works closely and in consultation with Financial Risk Consultants on the most complex claims
- Reviews and ensures the accuracy of the benefit components in the claims payment systems
- Reviews documentation and coding of the disability benefit taxability
- Available to DBS role for calculation explanation and support for communication with/from claimant
49
Payroll & Benefits Specialist Resume Examples & Samples
- Ensure daily service delivery standards are achieved for all processing while utilizing the lean management system
- Drive increased productivity and compliance through process improvements, standardization and simplification within assigned area (s)
- Have creativity and initiative to drive change and meet objectives through prioritization
- Advise on questions/requests/escalations from customers (Businesses, HR, employees) and our Legal and Corporate partners; provide Best in Class customer service
- Participate in internal payroll and benefits audits
- Continuously build knowledge across the COE and share area of expertise with others; keep current with internal and external updates and changes
- Provide ad-hoc operational support for team processes both independently identified and assigned
- Prior experience in Payroll & Benefits preferred
- Self-starter who can manage multiple tasks simultaneously with minimal supervision
- Ability to anticipate and resolve challenges; solid analytical skills
50
Payroll & Benefits Specialist Resume Examples & Samples
- Fluency in local language and English, with professional verbal & written communication skills
- Experience of a HR or Operations process ownership role in a fast-paced, customer- oriented environment within a large organization
- Experience establishing and maintaining fully collaborative supplier relationships
- Effective interpersonal skills; proven ability to develop and maintain team and client
- Relationships, both in immediate and remote contexts
51
Patient Benefits Specialist Resume Examples & Samples
- Provide a high level of customer service to all patients
- Understand the nuances of health insurance, including but not limited to deductibles, co-insurance, copayments, visit and dollar limits, differing plan types, authorizations, and pre-certification requirements
- Possess an understanding of ATI’s policies as they relate to payment plans and patient payment agreements
- Possess exceptional communication skills. Actively listen to patients to ascertain level of comprehension, concern about the cost of therapy, etc
- Utilize proprietary ATI applications and tools to estimate patient financial responsibility and educate patients regarding their benefits, projected financial responsibility, and payment options
- Accept high volume of inbound calls from patients or clinic staff inquiring about insurance benefits, financial responsibility, etc
- Place a high volume of outbound calls to patients informing them of their therapy benefits and financial responsibility
- Obtain patient financial information over the phone in order to determine eligibility for financial assistance discount
- Enter details of the telephone encounter into the communication log for each patient
- Appropriately forward complex patient scenarios to the Sr. Benefits Specialist for consideration of a Patient Payment Agreement
- Accurately enter insurance verification, benefit information, and communication log entries into the appropriate computer applications
- Ability to comply with ATI standards of operations
- At least one year of related experience in a healthcare environment
52
Benefits Specialist / Manager Resume Examples & Samples
- Oversight/Governance of retirement plans (defined benefits and defined contribution plans) in partnership with local finance
- Evaluate benefit programs for competitiveness, new trends and make recommendations as necessary
- Partner with HR Business Partners to gain employee and manager feedback on benefit programs
- Manage annual renewals of medical, dental, life and disability plans
- Manage vendor/broker relationships
- Research and responds to routine benefit issues arising from employees, HR, and third party vendors
- Partnering with Connections where applicable, manage benefit administration for new hires, changes in status and terminations
- Develop/enhance benefits onboarding for new hires
- Develop/enhance employee communications (online, face to face meetings, etc)
- Investigate and implement benefit programs for employees in new countries as needed
- Maintains current assessment of all legislative and regulatory requirements emerging and assess implications
- Support company-wide activities such as Service Award Program and Business Travel Medical program, and assist local administration as needed
- Assist in acquisition work as needed
- Bachelor's Degree in Business Administration or equivalent and 5 or more years of benefits experience. Extensive experience in retirement plan management required (Defined Benefit and Defined Contribution). Compensation experience a plus
- Team player with a hands on mentality
- Ability to build strong relationships
- Able handle multiple tasks and priorities
- Proficient knowledge of MS Office (Word, Excel and PowerPoint
53
Pay & Benefits Specialist Resume Examples & Samples
- Experience in client service as a resource person
- Experience in research and application of related policies and standards
- Experience using the Phoenix pay system will be considered an asset
54
Payroll & Benefits Specialist Resume Examples & Samples
- Responsible for the quality delivery of multiple payroll & benefit processes and service to the businesses
- Manages benefit/payroll queries from employees, managers and HRM’s in a timely, and professional manner
- Execute the transition between Asia countries
55
Disability Benefits Specialist Trainee Resume Examples & Samples
- Develop an understanding and working knowledge of Unum's disability products, policies and contracts
- Develop an understanding of the applicable contract/policy definitions of disability and relevant provisions, clauses, exclusion, riders and waivers as well as statutory requirements
- Become familiar with reference materials and tools regarding medical, vocational and disability issues
- Develop an operating knowledge of the applicable disability claims system(s)
- Develop basic medical and technical claims skills and an understanding of claim practices and procedures
- Develop skills, knowledge and awareness of tools & resources available to assist in developing effective RTW strategies on assigned claims
- Timely and accurate adjudication of assigned claims
- Provide excellent customer service in accordance with organizational service standards
- This position may be responsible for multiple disability lines of business as part of our integrated service model - group STD and LTD, Voluntary Benefits, IDI, Life Waiver
- May perform other duties as assigned
- 4-year college degree preferred or equivalent work experience
- Able to utilize claim investigative techniques to identify and evaluate claim information in a fair and objective manner
- Detail oriented; able to analyze and research contract information
- Able to hold fast to fair and appropriate decisions even in the face of disagreement while being open to reconsider previous decisions based on new information
- Demonstrated ability to make balanced decisions with the highest degree of integrity and fairness
- Able to influence others in order to reach proper and constructive conclusion. PC skills are essential; ability to operate effectively in an imaged environment
- Able to work with others in a highly collaborative team environment
- Demonstrated ability to multitask and balance goals and priorities
- Able to work effectively in a high volume environment
- Excellent customer service skills
- Able to communicate effectively both verbally and in writing
- Problem solving skills are essential
- Basic math skills are essential
- Adaptable to change
- Meets the standards for this position, as defined in the Talent Management framework
56
Benefits Specialist / Customer Service Resume Examples & Samples
- Bachelor’s Degree in Business or related field preferred; 1-3 years’ experience in employee benefits administration. Experience with FMLA a plus
- Administers and maintains Short-Term Disability and FMLA programs to ensure compliance with company policies. Coordinate with payroll department to process disability and FMLA claims
- Administers COBRA and maintains COBRA system along with employee files
- Maintains other employee benefit action items such as Child Support Claims, Life Insurance Claims, Waiver of Premium Claims and LTD Claims
- Provides customer service to employees, retirees, and external customers to ensure questions and concerns are addressed in a timely fashion
- Additional ad hoc reporting and assigned duties as required
- Ability to communicate efficiently and effectively, both oral and written, to employees, external customers, managers, clients and/or vendors
- Ability to apply deductive reasoning to resolve customer issues
- Highly self-motivated and directed. Keen attention to detail
- Ability to apply logic and reasoning to identify alternate solutions and conclusions
- Proven ability to work in a team environment
- Must possess knowledge of all pertinent federal and state regulations, filing, and compliance requirements regarding employee benefit programs
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Benefits Specialist Resume Examples & Samples
- Provide functional guidance and direction to employees and departmental managers
- Propose plan improvements to management
- Respond directly to employees regarding the benefit issues that require a subject matter expert within benefits
- Assist in the planning and preparation of written employee communications, plan employee communication meetings and presentations
- Maintains various databases including data entry and report generation
- Adheres to established processes, procedures, and systems to resolve employee inquiries
- Provides superior customer service to all employees by promptly responding to employee inquiries
- Escalates non-routine matters to appropriate individuals or groups
- May refer to senior staff for assistance with higher level problems that may arise
- Assist with various projects as assigned by direct supervisor
- Other duties as assigned
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Benefits Specialist Resume Examples & Samples
- Two (2) to three (3) of directly related experience
- Associate’s degree or two (2) year equivalent
- Must be proficient in Excel
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Payroll & Benefits Specialist Resume Examples & Samples
- Experience with payroll processing
- Experience with cash handling
- Experience with benefit counseling
- Experience in taking initiative, critical thinking and problem solving, independent judgement
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Payroll & Benefits Specialist Resume Examples & Samples
- Coding transactions and checking them for propriety
- Balancing
- Resolving discrepancies in computer edits
- In-depth understanding of state and federal regulations related to employee wages, benefits and working conditions
- Knowledge of union contracts and management service policy and procedures
- Skill in establishing rapport and exhibiting tact and sensitivity in dealing with others
- Ability to work with a wide range of individuals in a positive, productive manner
- Ability to work proactively and independently to high standards
- Ability to operate effectively in a team environment
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Spanish Speaking Payroll & Benefits Specialist Resume Examples & Samples
- Ensure that high standards of accuracy and quality are maintained with appropriate controls in place
- Support the use of Global Payroll Tools by country payroll operations by providing ongoing maintenance, configuration, testing and access control
- Assist employees and managers with queries related to payroll and benefits processes
- Take accountability for compliance with relevant legislation and GE Policies
- Proactively identify areas for process improvement, standardization and productivity within the assigned processes
- Act as central contact point for issues arising in processes liaising with finance, vendors and operations to resolve
- Prepare reports and associated statistics
- Participate in internal & external payroll & benefits audits
- Perform all assigned processes in an accurate and timely manner
- Fluent knowledge in English and Spanish
- Self-starter who can manage multiple tasks simultaneously with minimal superviearssion
- Experience of coordinating payroll & benefits or finance processes in a Shared Service environment
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Senior Benefits Specialist Leave Management Resume Examples & Samples
- Partner with third party leave administrator/vendor
- Review FMLA/STD and leave process with employee, provide counseling and guidance
- Process action forms for updating employee status in HRIS
- Monitor leaves and providing regular updates to manager, HRBP, payroll and equity team
- Obtain return to work releases and handle reasonable accommodation requests
- Bill and collect benefit premiums for those on unpaid leaves
- Resolve any leave process related issues and suggest process improvements
- Coordinate with payroll on short term disability payments
- Work with legal on terminations and escalated leave issues when applicable
- Handle Workers Compensation intake and reporting
- Assist with OSHA reporting
- Provide leave status reports periodically
- Provide benefit administration support to team as needed
- 3-5 years of experience in Leave Administration
- 1-2 years of general benefits administration experience
- HRIS experience preferred
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Payroll & Benefits Specialist Resume Examples & Samples
- Participate in the accurate and timely compilation, preparation and processing of payroll data in accordance with state and federal regulations and company policies and procedures
- Perform payroll processing quality assurance reviews and identifies training issues and/or problem prone processes to ensure optimal efficiency and error-free operations
- Provide guidance, training and support to all payroll administration staff at CCM locations
- Audit payroll and benefit records relating to personnel changes
- Maintain integrity and accuracy of personnel database
- Processes garnishment/child support set up, review and processing
- Provide weekly/monthly reports to accounting and other departments as needed
- Assists employees regarding benefits claim issues and plan changes
- Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA
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Payroll / Benefits Specialist Resume Examples & Samples
- Full administration of bi-weekly multi-state payroll for all teammates
- Provides assistance to all teammates to all teammates regarding benefits, payroll, and HR systems support
- Assist in the selection, implementation and on-going support of HR systems related to payroll, timekeeping and benefits
- Audit time and attendance systems for integrity, providing training and support to supervisors on proper use of the system and handling of timesheets
- Process teammate change requests such as address, withholding and direct deposit changes
- Processes garnishments, child support orders, tax levies, quarterly tax verifications and third party sick pay
- Process bonuses, increases and other compensation plans as required
- Perform all month-end and year end tasks as required including term life, moving expenses, third party sick pay and W-2 verification and mailing
- Set up state and local payroll taxes
- Administer health and welfare plans including enrollments, qualified changes and terminations. This includes processing of required documents through payroll and insurance providers to ensure accurate record keeping and deductions
- Process all monthly invoicing related to benefits and payroll including union dues and pension reports, invoicing from insurance plans, resolving discrepancies as needed on a timely basis
- Oversee open enrollment period for insurance coverage ensuring all plan documents, SPDs, benefit guides and related forms and communication materials are up to date and available to all teammates
- Prepare bi-weekly journal entries and related general ledger account reconciliations
- Prepare standard and ad hoc reports using HRIS and Excel
- Identify and recommend improvements in efficiency in HRIS/Payroll/Benefits processing including workflow set ups
- Provide payroll support for any audit, tax or budget requests
- Manage all off boarding benefit & payroll activities including plan cancellations, COBRA, 401k distributions etc
- Maintain the standard of quality and integrity of the data both in the HRIS and hard copy files. Ensure all records are filed promptly and accurately
- Support all engagement activities of the HR and EH&S Team
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Payroll & Benefits Specialist Resume Examples & Samples
- Follow up the whole payroll process for countries in CAC, included but not limited to correct incidences reporting, payroll revisions and approvals, according to the stablished process
- Payroll forecast and funding request
- Ensure the timely and accurate payment to employees, taxes, and 3rd parties originated by the payroll process and according to the internal procedures and local legislations keeping an effective control
- Compliance review of the taxes obligations per country and control to payments supports
- Labor liabilities control in the applicable countries
- Ensure the correct and timely JE registers and support Payroll Accounting process
- To provide the correct and timely payroll information to the businesses
- Responsible to follow up the fees invoices for different vendors: Payroll Provider and others related to payroll
- Support internal and external audits by providing information and solving queries
- Responsible for GCRM following up (support to employees regarding Payroll and benefits topics)
- Support and follow up projects related CAC payroll
- Coordinate the year end processes with the vendor
- Provide information to prepare periodic metrics
- To update the employee files
- To support any additional activities to maintain control of CAC processes
- University Degree Accounting/ Finance/ Administrator
- 3 years Accounting, Finance, HR or Payroll. Experience in Shared Services, payroll process
- Excel, Word, Outlook
- General payroll knowledge-desirable
- In Shared Services area
- Proactive
- Effective Communication in English and Spanish
- Ethic
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Senior Benefits Specialist Resume Examples & Samples
- Develop, improve and administer internal workflow processes relating to the coordinating and tracking leaves of absence requests, including Family and Medical Leaves of Absence (FMLA); non-FMLA medical leaves; bereavement leave; jury duty; and personal/administrative leaves; as well as ADA/ADAAA requests and Worker's Compensation and Disability claims
- Act as a Company liaison with absence management, disability and worker's compensation vendors and provide guidance in interpreting leave policies, federal and state laws for with HR Business Partners, employees and managers -- answer questions and maintain communication to all involved in process
- Maintain accurate records of employees on leaves and act as timekeeper for employees on leave, and/or Instruct timekeepers on appropriate time reporting during leaves utilizing applicable policies
- Create monthly reports on leave trends including current leaves, returns from leaves and leave volume processed, and perform ad-hoc reporting as needed
- 5+ years of HR experience with 3+ years of intensive leave of absence coordination experience within a decentralized, multi-state employee population
- Excellent knowledge and application of state and federal HR laws and regulations surrounding leaves including, but not limited to Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), The Affordable Care Act (ACA), Workers' and Employee Retirement Income Security Act (ERISA)
- Thorough knowledge of benefits including Long Term Disability, Short Term Disability and Workers Compensation, as well as knowledge of HIPAA guidelines
- Ability to manage and coordinate complex processes, and to connect both technical and process implications to pay and benefits
- Strong customer service, communication and organizational skills
- Proficiency in using HRIS systems, as well as knowledge of MS Office applications, database and web-based systems
- Bachelor's or Master's degree in a related discipline or equivalent experience
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Italian Speaking Payroll & Benefits Specialist Resume Examples & Samples
- Ensure that high standards of accuracy and quality are maintained with appropriate controls in
- Provide ad-hoc operational support for assigned processes
- Drive Payroll & Benefits expertise in assigned processes through knowledge sharing and training
- Fluency in English and Italian, with professional verbal & written communication skills
- Demonstrated organizational skills, high standard of accuracy, and attention to detail, and excellent follow-up skills
- Demonstrated project ownership and accountability
- Confidentiality & controllership mindset
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Payroll & Benefits Specialist Resume Examples & Samples
- Responsible for the successful execution of 401K deductions, 401K funding and 401K deduction corrections/adjustments
- Manage service delivery metrics and/or third-party supplier performance in relation to the 401K processes mentioned above
- Develop effective relationships with customers (Businesses, HR, 401K plan participants) and suppliers through proactive communication to provide outstanding service delivery
- Provide ad-hoc operational support for assigned process
- Bachelor’s Degree from an accredited university or college (or a high school diploma/GED or equivalent with at least 4 years of experience in a related area)
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Benefits Specialist Resume Examples & Samples
- 5-7 years working in designated area of expertise
- CEBS, CBP for Benefits/Retirement
- CPDM for Disability Management
- PHR/SPHR
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Health & Welfare Benefits Specialist Resume Examples & Samples
- Support the strategy, design, and development of health care and wellbeing programs for hourly and salaried U.S. active employees and salaried retired employees
- Lead business owner for multiple health plans; responsibilities include: work with health plans to identify cost reduction opportunities and efficiencies, monitor performance metrics, facilitate implementation meetings and manage required application control reviews
- Develop legally required documents, e.g., Plan Documents, Summary Plan Descriptions, Summary of Benefits and Coverage, etc
- Lead and/or assist with benefit change implementations in project management role
- Lead and/or assist with Request for Proposals
- Prepare and deliver PowerPoint presentations to cross-functional teams related to benefits and wellbeing programs, strategy, and/or recommendations
- Lead and/or participate on large, complex projects as assigned on the health and welfare benefits team
- Strong analytical and superior problem solving skills
- Demonstrated project management, change management, conflict resolution, and facilitation skills
- Experience with employer sponsored benefit programs
- Team player with proven track record working with and/or leading cross-functional teams
- Self-starter with ability to effectively manage multiple complex projects at the same time and meet aggressive deadlines
- Ability to maintain confidentiality and follow protocol related to sensitive information
- 3+ years of Benefit experience
- Bachelor Degree
- 1+years’ experience in Microsoft Office applications, with exceptional PowerPoint skills
- 3+ years Health Care benefit experience
- Strong overall health care background (plan design, administration, policy, communications, understanding of health care system, etc.)
- Experience/knowledge of the health care reform policy and regulatory environment
- Certified Employee Benefits Specialist (CEBS) or similar benefits designation and/or coursework preferred
- Experience with health care claims evaluation and data warehouses preferred
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Associate Compensation & Benefits Specialist Resume Examples & Samples
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Possess the maturity to handle sensitive information and data effectively
- Basic analytical and quantitative abilities
- Ability to juggle multiple tasks while still delivering high quality results
- Good written and oral communications skills
- Ability to interact effectively with all levels of the organization and outside vendors
- Basic understanding of compensation or benefits programs, practices and regulations/legal requirements
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Payroll & Benefits Specialist Adv Resume Examples & Samples
- Ability to manage multiple, multi-faceted, detailed responsibilities ranging from day-to-day to extremely detailed activities
- A strong knowledge of payroll
- A strong knowledge of benefits
