Administration Supervisor Resume Samples
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Administration Supervisor Resume Samples
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FB
F Bosco
Fay
Bosco
369 Joanny Lake
Houston
TX
+1 (555) 876 3465
369 Joanny Lake
Houston
TX
Phone
p
+1 (555) 876 3465
Experience
Experience
New York, NY
Supervisor Administration
New York, NY
Aufderhar, Pouros and Kessler
New York, NY
Supervisor Administration
- Provides feedback to the work group(s) and individuals about how they are performing
- Conducts daily work group meetings to ensure that resources (personnel, paperwork, equipment, materials, etc.) are properly deployed to meet assigned workload
- Monitors daily, weekly and monthly performance indicators to ensure that his/her work group(s) is/are meeting critical performance targets
- Provides assistance in the coordination of all aspects of the Safety culture
- Provides assistance with investigations
- Mentor and develop employees
- Develop an annual expense plan and monitor the budget
Detroit, MI
Administration Supervisor
Detroit, MI
Huel, Wisozk and Lakin
Detroit, MI
Administration Supervisor
- Assist Admin manager to establish, manage and implement the administration policies , SOP and procedures
- Manage a team of dedicated administrative staff in work load management and support
- Create, edit and manage documents
- Manage weekly guest space management
- Provide full administrative support to Project Manager
- Manage and coordinate multiple vendors who provide service and preventative maintenance for the office
- Assist in maintaining and developing global operational standards in all company locations and specifically maintaining them in the Rockville office
present
Chicago, IL
Supervisor, Administration
Chicago, IL
Hyatt-Ruecker
present
Chicago, IL
Supervisor, Administration
present
- Responsible for interviewing, making hiring recommendations – orient and train new employees as well as helping existing staff with work related problems
- Assist in ordering and restocking general offices supplies for all copy rooms
- Coordinates administrative and clerical functions for the Park General Manager including scheduling, travel, IT ambassador support, budget/expense report reconciliation, maintenance of lists, databases, screening/prioritizing of incoming calls and mail correspondence, and managing other tracking systems and projects as necessary. Serves as administrative point-person for the Park with external entities and organizations
- Sets a good, positive example to subordinates in the workplace
- Assist in managing the day-to-day operations at the Pointe
- Provide guidance to employees regarding company policies, processes and procedures
- Provide access for DC All Access crew or any other special media requests for shoots at the Pointe
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Virginia Commonwealth University
Bachelor’s Degree in Business
Skills
Skills
- Good team player; pro-active and able to work under pressure with minimal supervision
- Advanced computer application user, proficient/advanced knowledge in Microsoft Word, Excel, PowerPoint, Outlook and client/server based databases
- The ability to work in a fast paced environment
- Excellent organisational & leadership/people skills
- Great organisational skills to effectively plan and manage your team’s workload
- Ability to communicate with personnel at all levels
- Able to work under pressure - support collation for PDR, assist PM in high level reporting and presentation preparations
- The initiative to identify solutions to improve skills and abilities within the team
15 Administration Supervisor resume templates
Read our complete resume writing guides
1
Administration Supervisor Resume Examples & Samples
- Assist in maintaining and developing global operational standards in all company locations and specifically maintaining them in the Chicago office
- Manage a team of 10 people who perform reception, floor administration and mailroom duties. Responsibilities will include managing teams’ performance, responsibilities and schedules
- Assist Administration Services Manager with various projects and duties
- Assist in formulating procedures and budgets for global administration teams
- Manage weekly guest space management
- Provide support for office programs
- Manage and coordinate multiple vendors who provide service and preventative maintenance for the office
- Develop and provide orientation procedures for new employees
- Establish and implement training and cross-training protocols for all new administration employees in the Chicago location
- Maintain consistent and timely communication with all regional Administration managers
- Assist the Managing Director of Administration to plan and implement individualized development plans for each member of the Administration team
- Prepare purchase orders for a variety of office supplies from multiple vendors. Keep accurate inventory of items needed
- Coordinate with administrative staff and premises department to maintain the appearance of the reception area, conference rooms, pantries, mailroom and restrooms
- Bachelors degree in Business, Finance, Office Management, or a related field with 3-5 years of supervisor/management experience
- Required computer skills include, but are not limited to Microsoft Office Suite, spreadsheets, and graphics
- Good interpersonal, organizational, communication and problem solving skills are required
2
Administration Supervisor Resume Examples & Samples
- Assist in maintaining and developing global operational standards in all company locations and specifically maintaining them in the Rockville office
- Manage a small team of people who perform reception, floor administration and mailroom duties to include individualized development plans, managing performance, responsibilities and schedules
- Assist Director of Administration with various projects and duties
- Establish and implement orientation, training and cross-training protocols for all new administration employees in the Rockville location
- Prepare purchase orders for a variety of office supplies from multiple vendors and keep accurate inventory of items needed. Reconcile items received and insure prompt submission of invoices
- Coordinate with administrative staff and premises department to maintain the appearance of the reception area, conference rooms, pantries, mailroom, restrooms and all other areas of the suite
- Act as liaison with the building landlord to communicate and coordinate work requests as needed
- Support office equipment maintenance and repairs to include printers, faxes, televisions, video conferencing equipment, telephones etc
- Work closely with Premises to coordinate office configuration and or construction when required
- Act as the Rockville administrative representative on the corporate Business Continuity Committee which includes coordinating local drills and liaising with the Fire Marshall and other county representatives
- Oversee suite security through partnership with Data Watch which includes individual security and responding to suite alerts or alarms
- Maintain remote document storage facility to stay compliant with regulatory records retention requirements
- Provide customer service to employees which could include coordinating meals, greeting guests, receiving packages, acting as the initial point of contact for suite issues and other tasks
- Coordinate companywide events that could include configuring office space for large meetings, arranging for accommodations or transportation during inclement weather or other events, i.e. flu shots, CPR training etc
- Bachelor’s degree in Business, Finance, Office Management, or a related field with 3-5 years of supervisor/management experience
- Strong customer service skills a must
- Must be hands-on and be willing to roll up their sleeves to perform any and all responsibilities needed to ensure success
- Must successfully pass a background and credit check
- Must be available 24/7 for the occasional after hours alert or alarm
3
DC Administration Supervisor Resume Examples & Samples
- Manages daily activities of the department personnel by scheduling and assigning workflow, checking personnel's work for accuracy and production rates, to decrease costs within the department. Creates schedules based upon volumes and staffing, assigns job duties for daily workflow
- Monitors and tracks employees' daily performance, which includes performance appraisals and coaching employees on production and accuracy
- Must be able to hear well enough to communicate with customers and co-workers
- Must be able to write, type on keyboard or touch screen, and use phone system. Grasp product to move from one location to another
4
Administration Supervisor Resume Examples & Samples
- Bachelor of Communication Arts, Business administration or any related field
- At least 5 year working experience in Assistant, Secretary. Experience in assistant to senior management level in multinational company is preferred
- Very good in organize, structure and prioritize a wide range of tasks
- Service minded, willing to take ownership of tasks, initiative, good sense of emergency and well organized
- Aptitude to deal / engage with many people – social skills
- Having high integrity and strong sense of confidentiality
- Good organization and time management skills
- Excellent PC skills, in particular Microsoft PowerPoint, Word, and Excel
5
Portfolio Administration Supervisor Resume Examples & Samples
- Reviews the daily work of the derivative portfolio operations team to ensure adherence to standard practices and existing procedures
- Provides direct management to associates in various office locations
- Oversees and assists in solving complex and time sensitive derivative trade, settlement and collateral issues with brokers, custodians, vendors and internal departments
- Ensures all issues are addressed in adherence to standard policies
- Resolves work group issues
- Evaluates subordinates performance. Recommends hiring personnel/interviewing, salary, bonus, promotions, disciplinary actions & terminations to Manager
- Assures that appropriate records and documentation are maintained to promote effective internal controls and to comply with regulatory requirements
- Works with management and partners to ensure an understanding of regulatory changes impacting the operational functions related to derivatives
- Extensive working knowledge of complex investment products(Futures, Options, OTC and Cleared Swaps, other derivative instruments)
- A solid understanding of the OTC and Cleared Derivatives and the confirmation and settlement processes for these instruments
- Prior experience working in a supervisory or lead position preferred
- Interpersonal skills necessary to communicate effectively with a variety of individuals including subordinate employees is required
- This includes the ability to handle time critical situations
- Must be able to interpret policies, procedures and regulations
- Prior supervisory experience or acting in a lead role
- Ability to mentor and lead a global project team that is not his/her direct reports
6
Administration & Control Supervisor Resume Examples & Samples
- Proofs and Reconciliations
- Controls
- Records Management
- Metrics Analysis
- Information Security Administration
- Statement Rendition
- Blocked accounts monitoring
- Unclaimed Accounts
- Management Control Assessment
- Vendor Management
- Regulatory Reporting monitoring
- Entitlement Reviews
- Responsible for leading specific aspects of the administrative and control activities for the Branch & Operations back office to ensure the departments have strong controls in place in line with the Banks Policies & procedures
- Partner with Operations & Technology Risk & Control (OTRC) to support the development of control policies and tools emanating from OTRC, OCC, self assessments and regional requirements
- Review and sign Audit Confirmations, FX, Securities Trading, Money Market Confirmations
- Review matched and unmatched reconciliation reports provided by the COE. Analyze and identify opportunities to increase auto matching
- Oversee statement rendition process
- Support Management Control Assessment (MCA) process in Operations – Perform MCA testing; contribute to MCA process reviews for Operations including quarterly risk reviews and assessments
- Act as Records Management Administrator – coordinating records management activities, implementing procedures and having an oversight of the management of all records within branch/operations
- Oversee production of Operations Metrics including approval of GMRS data upload
- Act as back-up account owner for Operations assigned accounts in eRecon
- Review and approve IENC, Offshore Loan reconciliations, Billing Charges & Limit of Liability Reports
- Collaborate on project plans to address regional surveys, projects and deep-dive reviews as necessary
- Conduct performance Assessments for direct reports
- Act as back up for the Documentation Unit Head as follows
- Bachelors Degree in Banking or any related area
- Firm knowledge of Treasury products (FX, Money Market, Securities Trading)
- Firm Knowledge of Operations processing/control
- 3-4 years experience in bank operations
- Proficient in MS Excel, Power Point, Word - ability to work with formulae in spreadsheets
- Good computer skills - ability to quickly learn and navigate through systems and software
7
Supervisor, Systems Administration Resume Examples & Samples
- Supervise daily activities of all system administration, storage and backup functions. Responsible for AIX, HP-UX and Linux operating systems, physical and virtual servers, disk arrays, SAN switches and tape backup hardware
- Evaluate and recommend hardware and software systems, develop technical integration plans and communicate project schedules
- Plan for life cycle of hardware and software upgrades
- Establish technical priorities, standards and procedures for all AIX / Unix / Linux, SAN, storage and backup hardware and software
- Coordinate infrastructure projects, including scheduling, coordination, communication, solution design, implementation, and documentation
- Ability to work well in cross-functional groups; exposure to and understanding of critical issues in a 24 x 7 Enterprise mission critical production environment
- Develop, implement, test and maintain server and storage high availability and failover strategies in support of mission critical systems
- Serves as a Subject Matter Expert for Unix Systems. Mentors and trains Unix System Administrators
- Performs full spectrum of supervisory functions, including personnel administration, assigning and monitoring workload, training and managing staff performance. Develop team and individual objectives to meet the organization's business needs
- Strong analytical, problem solving, organization and project planning skills required
- On-call duties and extended working hours may be required
- Ensure/implement the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software). Reviews DISA's Unix Security Technical Implementation Guide (STIG) and Checklists for guidance and implements system security controls as required. Implements Payment Card Industry standards and requirements as mandated on Unix Systems IAT2 jobs
8
Supervisor, Administration Resume Examples & Samples
- Assist in managing the day-to-day operations at the Pointe
- Coordinate and supervise office moves, office equipment, furniture, construction and space allocation. Liaise with Building Management, WBSF Management and WB Real Estate
- Prepare appropriate work space, telephone, systems and building access for newly hired employees to have upon arrival
- Provide guidance to employees regarding company policies, processes and procedures
- Execute employee communications regarding operational policies and provide training as required
- Manage/update the physical and digital comp lists by coordinating with the Sales team and Mailroom personnel. Liaise between user and Comixology to troubleshoot issues for digital comps
- Code and process all vendor invoices for timely payment
- Handle special projects, reports and special events, related to the Company’s business development as assigned
- Liaise with the Warner Bros. Business Continuity Team to plan for any incidents that may cause any disruption of work. Ensure Emergency Supplies are stocked and refreshed accordingly
- Oversee fan mail correspondence as handled by the receptionist
- Provide access for DC All Access crew or any other special media requests for shoots at the Pointe
- Assist in ordering and restocking general offices supplies for all copy rooms
- Supervise receptionist
9
Supervisor, Provider Administration Resume Examples & Samples
- College degree or equivalent education and/or experience
- 2 or more years of previous supervisory experience
- Applied knowledge of insurance processing, customer service or provider administration processes and practices
- Proficiency in all Microsoft Office Programs, e.g. Word, PowerPoint, Excel, Access, etc
- Associate’s or Bachelor’s Degree
- Prior work experience in a fast paced, metric driven operational setting
- General understanding of economic, financial and operational concepts
10
Site Administration Supervisor Resume Examples & Samples
- Directs majority of time to reviewing or managing site administration
- Responsible for site administration job such as: expenses, timesheet, transport arrangement, etc
- Plays a significant role in developing, administering and communicating site administration policies and procedures
- Frequently interacts with upper management within and outside their workgroup, as well as external clients
- 7+ years relevant experience preferred
- Intermediate spreadsheet and word processing skills needed
- Available to be relocated to site project
- Diploma or Bachelor Degree in Administration
- Microsoft Word Intermediate Microsoft Excel Intermediate Microsoft Power Point Basic Financial Information Systems Basic Project Management Systems Intermediate Time Reporting Systems Intermediate Travel Scheduling Systems
11
Administration Supervisor Resume Examples & Samples
- Providing administrative and secretarial support to Shanghai Office
- To develop Admin. SOP and guideline, including but not limited decoration, facility, vehicle, reception, ensure office environmental, security and other related routine Admin management in a smooth way with outstanding performance
- Immigration and "settling in" of long and short term expatriate staff
- Develop and implement policies and procedures on office management and administration such as reception, meeting arrangement, office cleaning, facilities maintenance, fixed asset management, purchasing of office supply
12
Supervisor House Administration Resume Examples & Samples
- Demonstrates knowledge of human growth and development, assessment range of treatment, and care of patients appropriate to the ages of patients served
- Current Georgia RN licensure
- BLS – American Heart Association – required
- ACLS – American Heart Association - preferred
- Three (3) years experience as RN in acute care nursing
- Analytical and critical thinking skills
- Decision-making and negotiation skills
13
Supervisor House Administration PRN Resume Examples & Samples
- Completes all mandatory competency requirements
- Pursues additional avenues to improve performance
- Takes responsibility for supporting and making positive changes for continuing improvement
- Modifies practice upon recognition of performance improvement opportunities on a continual basis
- Participates in the development, implementation and evaluation of departmental PI activities
14
PI Supervisor, Administration Resume Examples & Samples
- Be responsible for supporting and assisting processes related to Project Managers, Engineering, Human Resources, Supply Management, QA, Warranty and Chargeback groups
- Manage the administration team on all the daily project coordination required on all PI sites as support to the Site PI Manager on items such as; daily administration, recording minutes of meetings, payroll, ordering office supplies, tools and special test equipment, management of PPE safety supplies, and inventory of Material Safety Data Sheets (MSDS), including management of all site rental agreements, computer and cell phone asset management, and office equipment failures
- Support and Assist with the administration and processes related to Project Managers, Human Resources, Supply Management, Quality Assurance, Warranty and Chargeback groups
- Review, track and justify of all PI related project expenses and prepare for monthly Budget against Actual variance reviews. Provide all required financial information about the project, and ensure that Bombardier accounting guidelines are respected. Manage and prepare the monthly PI Operational Report
- Report to senior PI management information on all accidents, incidents, first aid reports, near misses and unsafe acts and conditions for the sites to Identify accident trends and develop preventive measures with Managers and Supervisors
- Report health and safety statistics to Corporate Health Safety and Environment (HSE) monthly via Governance, Risk and Compliance Information System (GRACIS)
- Conduct regular workplace inspections and audits to ensure compliance with all safety policies and programs and legal requirements and customer safety rules and regulations
- Manage WSIB Claims and coordinate the Return to Work program for work related injuries and Coordinate and manage the Joint Health and Safety Committee and Participate in monthly Bombardier Transportation North America (BTNA) HSE safety council conference calls
- Design and deliver health and safety training to employees, contractors and visitors
- You hold a Bachelor of Science and/or P. Engineering and/or MBA in a related field or 2 years of related equivalent experience
- You possess three to five (3-5) years of relevant maintenance supervisory experience
- You have solid Leadership skills
- You own experience in testing, vehicle maintenance practices and methodology
- You possess strong knowledge of problem solving techniques
- Your English communication skills are excellent, both written and spoken
15
Administration Supervisor Resume Examples & Samples
- First Aid certification would be an asset
- Advanced Microsoft Office skills
- Experience working in an ISO certified organization and development of standard operating procedures and work instructions
- Experience maintaining department KPI scorecards
- Certified Joint Health& Safety Committee level 1 & 2
- Experience with completing accident/incident investigations
- Experience conducting ergonomic assessments
- Experience with Kronos / SAP or equivalent Time Management System and/ or Accounting Software
16
Field Administration Supervisor Resume Examples & Samples
- In this role the Branch Services Supervisor will be responsible for the following
- Provide training to all new Branch Service Coordinators
- Manage the office operational coverage plan during periods of employee absence
- Identify opportunities to increase efficiency at the branch level through office
- Standardization
- Assist HR and the Branch Manager with the interviewing and selection of qualified
- Branch staff
- Act as liaison between Support Center departments to branch staff on all company
- Processes, policies and procedures
17
Supervisor F&B Bevergae Administration Resume Examples & Samples
- Ensures proper scheduling of service team members in accordance with forecasted occupancy
- Handles team member complaints with the intent of resolving situations to the satisfaction of all parties
- Handles guest complaints and renders decisions judiciously and tactfully
- Assists in monitoring supply requisitions to ensure that costs are kept to a minimum without losing quality and usage of materials
- Assists with the inventory in designated Food and Beverage facilities, accounting for all usage
- Ensures that all bars are properly stocked and serviced
- Standardizes glassware, drinks, and recipes
- Practices and observes safety rules and regulations and encourages others to do the same
- Ensures that team members are courteous to all patrons and fellow team members
- Communicates all pertinent information to "need to know" persons within the department
- Works closely with Accounting Department to ensure that accurate records and cash receipts are maintained and sent to Revenue Control Department
- Recommends marketing plans to obtain long and short term goals
- Supervises the Food and Beverage team to include efficient staffing, team member development and training, performance management and policy enforcement
- Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- One year experience as an Assistant Manager or Supervisor in a restaurant/up scale lounge establishment
- Completion of a four year hospitality degree with a supervisory Food and Beverage Internship preferred
- Experience in multi-tasking of projects and project management
- Proficient knowledge of Microsoft Office to include Word, Excel, Access and Power Point and Microsoft Project
- Obtain/maintain a CPFM (Certified Professional Food Manager) Certification
18
Supervisor House Administration PRN Resume Examples & Samples
- Current FL RN licensure required
- 1 - 3 years RN acute care experience, in a hospital setting required
- Charge experience
- Current BLS required
- Current ACLS preferred
19
Supervisor, Workforce Administration Resume Examples & Samples
- Responsible for job performance and general development of each team member
- Establishing what capabilities are required and in how far individual team members have the potential to fulfil these requirements
- Monitoring performance on the work activities of individual team members both quali-tatively and quantitatively
- Periodically reviewing personal development by means of mutual discussion and re-cording of personal development
- Coaching/motivating team members to enable them to fulfil requirements made both qualitatively and quantitatively
- Chasing team members about their mandatory training and tests progress
- Having regular team meetings and/or organising team building/development activities
- Taking care of HR/Recruitment processes for the team together with HR/Recruitment
- (Support in) developing, optimising and assure structured approach of all the pro-cesses and standard operational procedures the structure, systems, instruments and procedures in relation to the area of responsibility of the team
- Managing expectations of internal customer
- Increasing satisfaction level of internal customer
- Performs all other duties as assigned
20
Supervisor, House Administration Resume Examples & Samples
- 1. Provides leadership in the absence of hospital and other administrative staff
- 4. Communicates effectively with both internal and external customers
- 6. Problem solves and delegates effectively
- 10. Assures compliance with professional, regulatory, governmental and organizational standards
- 11. Staffing when appropriate
21
Supervisor, House Administration, Night Shift Resume Examples & Samples
- 2. Assures that all staff demonstrate appropriate professional behaviors
- 3. Demonstrates fiscal responsibility by assuring appropriate departmental staffing utilization
- 5. Strives to promote satisfaction of patients, families, physicians and staff
- 7. Responds appropriately to potential and/or actual emergency situations with direct and appropriate actions
- 8. Participates in clinical nursing activities as necessary
- 9. Evaluates staff on an on-going basis to identify strengths and areas for growth
- THOSE SPECIFIC FUNCTIONS WITH AN (*) ARE ESSENTIAL FUNCTIONS CONSIDERED NECESSARY TO ACCOMPLISH THIS JOB
22
Regional Administration Supervisor Resume Examples & Samples
- You must hold a valid driving license and have access to your own vehicle (travel expenses will be reimbursed)
- Have strong all round administration skills
- Organised and logical
- Numerate and computer literate
- Have experience in a customer focused environment
- Are honest and trustworthy with high integrity
- Have good time management skills
- Demonstrate resilience and flexibility
- Are able to think quickly and respond accordingly
- Are team player
23
Administration Supervisor Resume Examples & Samples
- Execute new, amended and cancelled bookings to all hotels and service providers
- Prepare accurate passenger rooming and name lists to hotels and service providers and manage last-minute requests for bookings and numerous general enquiries from the sales department
- Maintain and implement FIT/Group tour requests from the Sales department
- Ensure all hotels/suppliers have the necessary welcome notes and information for incoming passengers prior to arrival
- Ensure all administrative duties are accurate including monitoring trip costs and convey updates to Manager and Accounting department
- Actively maintain the regional trip notes
- Create good relationships with our Regional Suppliers
- Action the regional emergency phone for all passenger and field emergency issues
- Develop and achieve other duties as required by East Africa Regional Operations Manager
24
Supervisor House Administration PRN Resume Examples & Samples
- Minimum five (5) years RN experience preferred
- Courses regarding or experience in the leadership role
- Current Florida Nursing License
- Demonstrates ability to fulfill a broad range of shift leader responsibilities
- Basic Arrhythmia certification preferred
- Basic Life Support certification required
- ACLS and PALS certification required
- Clinically proficient in most technical aspects of patient care
- Ability to work effectively with others in a leadership role
- Demonstrates excellent communication skills to promote cohesive hospital-wide team support
- Supports and maintains effective interdepartmental and interpersonal relationships
- Serves as a role model and resource individual for all units
25
Administration Supervisor Resume Examples & Samples
- Assist Admin manager to establish, manage and implement the administration policies , SOP and procedures
- Lead and supervise the team to provide day-to-day administration support and services to the overall plant administration management, including one or more of the following e.g office facilities, purchasing, cleaning & security, transportation management, catering management, traveling arrangement, coordination with external vendors / internal departments, dormitory, etc
- Ensure daily operation compliance with legal, company requirement, policy, procedures etc. and training to vendors are conducted
- Ensure a safe, clean and orderly working environment following EHS requirements
- Responsible for related administration expense cost control and submit the analysis report on a monthly base
- Collect employees' complaints and suggestions in administration area and then find out ways to solve
- Lead the team to effectively achieve the departmental targets
- Assit Admin manager in budgeting, data analyzing and planning
- Other admin projects and activities assigned by manager
26
Supervisor, Administration Resume Examples & Samples
- -----------------------------------------------------------------------------------------------------------------
- Manages time, attendance and schedules to ensure that the Administration group and Facilities Specialist is fully functioning on a daily basis and that work in the Administrative Department is accurate, professional, and completed on time – approves overtime assignments consistent with Company policy and the law to insure that eligible employees are properly paid for work. Also, Manage dependability and punctuality for staff by maintaining regular and consistent attendance
- Responsible for interviewing, making hiring recommendations – orient and train new employees as well as helping existing staff with work related problems
- Provide ongoing training of staff to update skills or change work processes to maintain efficiency and productivity within Department. Understand all applicable software within the Division to promote cross training
- Work with Division Manager to analyze operating expenses versus monthly and annual budget to confirm trends are within normal parameters. Bring attention to areas of concerns for a particular Cost Center
- Maintain up-to-date SOP for Administrative Department within KTC
- Manage the scheduling and preparation of Divisional Functions and KTC Events (when needed) to confirm the venue is organized, within budget, and satisfactory for the designated event
- Provide ongoing training of staff to update skills or change work processes to maintain efficiency and productivity within Department
- Monitors individual performance and provides timely feed back to employees
- Has a good knowledge of Department/Division processes and ensures that unauthorized deviations are corrected immediately and adapts quickly to changes within the Department/Division/Company
- Provide timely feedback to direct reports as necessary regarding employee performance, whether positive or a need for counseling
- Complete annual performance evaluations for direct reports to provide feedback and future actions
- Additions and changes in duties and responsibilities may be necessary from time to time for the benefit of the Department/Division/Company
27
Supervisor Administration Resume Examples & Samples
- Oversee day to day customer care administrative duties including employee payroll processing, schedule/vacation bids, hiring, employee transfers in/out
- Review staffing requirements and bid schedules for all employees
- Communicate procedural changes to Customer Service Managers and frontline employees ensuring compliance
- Monitors and analyzes manpower trends and use of OT
- Mentor and develop employees
- Identify areas which require improvement and develop and implement processes to achieve improved efficiency and productivity
- Ensure contractual obligations are met
- Responsible for ensuring all internal audit requirements are in compliance
- Develop an annual expense plan and monitor the budget
- Conduct hiring events for CSA and CAR agents and process to payroll
- Complete other duties as required
- Minimum 3-5 airline Customer Service supervisory experience
- Excellent analytical skills and proficient use of PC related software
- Ability to multi-task and handle shifting priorities within a fast-paced, dynamic work environment and can tolerate high stress situations
- Strong leadership capabilities and organizational abilities
- Ability to effectively delegate work assignments and manage groups of employees
- Undergraduate degree in business management field or equivalent experience/training
- Ability to work rotating shifts including nights, weekends and holidays
28
Supervisor Systems Administration Resume Examples & Samples
- Manages the configuration, implementation, and maintenance of the company's servers and related infrastructure
- Ensures infrastructure architecture standards are met
- Provides strategic IT planning and support to the company, and leadership and direction to the server and network administration team
- Develops data backup policies and recovery methodology processes
- Ensures that Disaster Recovery documentation is in place and current
- Oversees problems, issues, outages, upgrades and postmortems
- Ensures the environment is meeting regulatory compliance (SOX, PCI, SAS70)
- Ensures the timely, thorough and accurate completion of all engineering projects
- Selects, develops and evaluates personnel for current and future team needs
- Ensures appropriate coverage during business hours and during off-hours
- 1 – 2 years of previous supervisory experience
- Experience with ITIL methodology
29
Time & Leave Administration Supervisor Resume Examples & Samples
- 2-5 years’ experience in a HR, payroll or related field
- 1-3 years supervisory experience or demonstrated high level performance at Senior Associate Level
- Experience in a Shared Services organization
30
Lead Administration Supervisor Resume Examples & Samples
- Greet Guests and process tour data for In House Sales and Marketing Operations
- Maintain company policies and audit controls
- Validate daily transactions
- Preparation of Timeshare Sales Contracts
- Provides information for Sales and Marketing Depts. as necessary
- Preparation, maintenance, and monitoring of legal documents
- Attention to and aptitude for detailed paperwork
31
Supervisor Administration Resume Examples & Samples
- Lead all administrative processes and cycles ensuring that all administrative requirements are completed within agreed timeframes
- Provide support for event planning and management for the business, Region Manager and field sales teams
- Oversee invoice processing and managing office costs including expense management, inventory control, staff leave and asset management
- Supervise an administrator and support them in ensuring that their daily and weekly tasks are completed within agreed time frames
- Ensure that all administrative process are aligned and compliant with all relevant practices and guidelines
32
Service Administration Supervisor Resume Examples & Samples
- To provide the necessary support to the service administration team, to maximise profitability and efficiency, giving a first class service to the customer (internal or external.)
- To supervise and develop the depot administration team in the execution of their duties to maximise profitability and minimise waste and unrecovered costs
- To effectively manage all aspects of service administration to include but not limited to Internal / External invoicing, Campaign completion, CSA collections, Service overdue’s
- To proactively review working methods with the area of responsibility
- To be accountable to Depot Manager for WIP management
- To work close to Depot Manager, in ensuring that all outstanding actions under the integrated management system are completed within the required timeframes. This will include holding regular team meetings, assisting with team briefs and undertaking PBP’s
- To produce regular departmental reports detailing performance and highlighting any issues in order that they can be resolved quickly
- To provide support to other areas of the business as requested by Depot Manager
- Any other duties that may be reasonably requested by your manager
- High level of organisational skills with the ability to work under pressure
- Ability to work on own initiative and to communicate at all levels
- Reliable, honest, trustworthy good timekeeper
- To be able to manage people
- Business understanding
- Information and communication
- Networking capability
- Personal / interpersonal skills
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Supervisor, Land Administration Resume Examples & Samples
- BA or BS or equivalent experience in library and information science, records and document management systems and/or file management systems
- Minimum of 5 years’ experience in records and document management, database management, and file management systems are required
- Knowledge of information management software applications is required
- Would prefer, 2 years’ experience in or knowledge of pipeline right of way projects and/or real estate related activities, and the management of related documents
- Minimum of 2-3 years’ experience in a supervisory capacity is required
- Experience working with diverse groups of technical and non-technical end users is required
- Must be proficient in the operation of digital hardware, personal computers, printers, scanners, and software. Should have an understanding of certain specialty applications associated with records management
- Proficient in Microsoft Word, Excel, Access, Outlook, Adobe Acrobat, and databases
- Must have strong communication, leadership skills, interface and deal effectively with all levels of personnel and people, maintain effective work relations, and have the ability to handle sensitive information
- Must be proactive, have above average organization skills, use initiative, and follow assignments through to completion
- Ability to work effectively in a fast paced work environment. Is flexible and able to adapt to changes in work activities, process work rapidly, set priorities, and work well under pressure
- Member of the Association of Records Managers and Administrators (ARMA) and/or International Right of Way Association (IRWA)
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Supervisor House Administration PRN Resume Examples & Samples
- 5 years+ clinical experience in a hospital environment
- 3 years’ experience in a supervisory and/or management role preferred
- 2 years previous nursing experience in an acute care setting desirable
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Asset Supervisor Joint Pole Administration Resume Examples & Samples
- Supervises a team including hiring, coaching, goal determination and setting, performance reviews, termination, rewards determination, and training/development
- Coordinate, monitor, and track all JPA Team tasks including but not limited to participation in project meetings, managing and training vendors, filing and monitoring JPA forms through the entire JPA cycle including Bill of Sale and processing mail
- Ensures compliance and ‘readiness’ of Small Cell & Fiber Solutions (SCFS) assets (Systems, Hubs, Nodes, Poles, Fiber, Conduit, etc.) and ensures that Asset Management policies, standards and procedures are properly implemented and maintained
- Work closely with SCFS Implementation Project Managers, Program Managers and District Managers to ensure required information is provided at the appropriate time to ensure deliverables can be meet, maintain system data quality and support other departments to meet company objectives
- Responsible for the acquisition and quality of asset data and monitors all proposed changes to SCFS assets
- Assists Asset Manager in the development of Crown policy, procedures, standards, and Code related activity
- Five (5) years of business experience including supervisory experience
- Considerable knowledge of JPA processes and procedures for both Northern and Southern California
- Strong self-starter with excellent decision making, logical and analytical skills as well as strong query and reporting skills
- Excellent technical problem solving skills – ability to analyze and troubleshoot operational problems
- Proficiency in various computer programs, including strong knowledge of MS Office and database functionality
- Good knowledge of federal, state and local joint pole regulatory environments
- Ability to interact and communicate, both oral and written, professionally with internal/external customers and all levels of management and third-parties
- Exposure to network monitoring systems
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Supervisor Alternative Investments Administration Resume Examples & Samples
- Provide the leadership to grow and nurture the fund administration team, including training, development and performance reviews
- Oversee fund administration functions such as
- Bachelor’s degree in Business Related field. Degree in Finance or Accounting preferred; Master’s degree a plus
- 3-5 years experience with investment related portfolio accounting and reporting systems a plus, along with at least 2 years of team leadership experience
- Proficient in Microsoft Excel. Knowledge of Advent Geneva and Advent Partner (World Investor) a plus
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Supervisor Administration Resume Examples & Samples
- Oversees headcount movement, RIF and recalls, attendance control, payroll processing, leaves of absence and special projects, as required
- Oversees the administration of shift bids, vacation, overtime, grievances, training compliance and tracking, time duty limits, change of shift, vehicle, uniform, pro-card, parking and security badge administration
- Supervises the production of various reports and analyses relating to manning, transfers, time and attendance, lost time, labor and expense budget, spending, overtime, etc. including explaining variances
- Coordinates company-sponsored events and employee recognition programs
- Interprets and administers local guidelines, policies, procedures
- Oversees the production of various reports and analysis relating to Audits (FAA, OSHA, CASS)
- Provides assistance with investigations
- Provides assistance in the coordination of all aspects of the Safety culture
- Oversees the timely and accurate processing of all required administrative documents, forms, and reports
- Follows-up and ensures the resolution of any problems arising from administrative issues
- Ensures that databases are maintained in an accurate and timely manner for tracking, reporting, and planning
- May assist with or supervise Lost Time Administration including leaves of absence and investigations and possible fraud activities
- High School diploma or GED equivalency
- Previous airport customer service experience
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Supervisor Region Administration Resume Examples & Samples
- Supervises the efficient workflow of administration services across the business unit at direction of manager
- Assists in establishing objectives and operating policies in relevant areas
- Supervises administrative personnel and customer service agents (both home- and branch-based) to ensure customer correspondence and calls are handled in a professional and efficient manner
- Provides leadership, direction and accountability for administrative processes and policies amongst the administrative personnel and customer service agents
- Provides training and instructional assistance to administrative personnel, customer service agents and branch management to enhance the efficiency and effectiveness of the administrative staff
- Monitors compliance of existing company office policies and procedures by reviewing branch reports, auditing cash variance reports, bank reconciliations, and bank discrepancies
- Assists in converting Terminix acquisitions and branch splits to ensure a smooth transition into operation under established company office policies and procedures
- Reviews, tracks, and trends call volume through Distributed Call Management (DCM) reports and Work Flow Management (WFM) reports; ensures accuracy of data presented on a daily, weekly and monthly basis
- Monitors Daily Operation Reports (DOR) to track and improve performance in various administrative, collection and customer service agents results
- Interviews, hires, trains, develops and conducts performance management duties (up to and including termination) of administrative personnel and customer service agents
- 1-3 years experience in related field
- Skill in supervising a staff of associates working remotely in multiple locations
- Skill in effectively presenting information and responding to questions from groups
- Skill in written communication (emails, reports)
- Skill in successfully handling multiple projects and related tasks
- Skill in work independently and achieving performance goals
- Skill in adjusting to changing priorities
- Skill in Microsoft Word, Excel, PowerPoint, and Outlook software applications
- Ability to learn and utilize business unit-specific software applications
- Ability to travel frequently, often overnight
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Supervisor, User Account Administration Resume Examples & Samples
- Good communication (both written and verbal) and interpersonal skills are required. The ability to present a professional image as well as interact and collaborate effectively with team members, technical staff, vendors and internal customers as described is required. A strong customer service orientation is essential. Significant initiative and independent judgment are required
- Incumbents must have a strong attention for detail and be able to organize and manage user account information as described. Good organizational and time management skills are required as is the ability to prioritize and multitask under pressure and project deadlines. Requires the ability to take initiative to accomplish position objectives and tasks while working independently
- Excellent organizational and time management skills are required as is the ability to perform work with little direction and work on multiple projects simultaneously. The ability to manage diverse operations consisting of tight deadlines and highpressure situations is required. The ability to multi-task and function will in a stressful environment is also required
- A strong customer service orientation is essential
- Demonstrated ability to adapt to the changing demands of business is a must
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Administration Supervisor Resume Examples & Samples
- Understand branch needs and liaise regularly with them to resolve queries as 1st line support for Administrators on escalated queries. Maintain a good relationship with Branch Managers, keeping them informed on all such matters that impact them
- Match and validate goods in and process invoices
- Receive and deal effectively and professionally with incoming and outbound calls, maintaining excellent customer service
- Ensure all invoicing procedures and documentation are completed correctly without error
- Manage day to day workload for your team, by setting expectation through targets and ensure the online document authorisation system is well controlled on a daily basis
- Lead, motivate and conduct 121’s and team meetings
- Audit and monitor of team performance against SLAs and KPIS
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Administration Supervisor Resume Examples & Samples
- Supervise the work of the project administration team members ensuring that all projects are resourced and that a seamless service is offered at all times
- Support and mentor newly appointed team members. Provide timely and helpful guidance/training to help increase the knowledge and understanding of company processes/activities as speedily as possible
- To take the lead role on Project Wise (PW) administration, user training and the rollout of PW to all users in the Manchester/Birmingham offices. Ensure all functional business areas (e.g. project engineers, designers, finance, planning, & resourcing) follow PW guidelines/workflows during the project lifecycle
- Oversee the filing structure of all project materials, ensuring the team remains compliant with Business Management System (BMS) policy and PW guidelines
- Oversee the exchange and issuing of project deliverable materials to the satisfaction of design teams, engineers and the client. Ensure all administration (documents and deliverables etc.) are tracked efficiently, kept safe/secure and archived in accordance with BMS
- Act as a focal point/first point of contact when dealing with NR project document controllers and when dealing with other complex administrative matters
- To manage the project folders (paper and/or electronic) and monitor relevant project activities/workflows of the team through to completion
- Support all routine administrative processes (Spiridon, oneSRM, CATS, Replicon, etc.) and when required offer guidance/help to the other functional business areas with time management/administrative tasks
- Ensure costs are kept to project/overhead budgets. Ensure maximum saving are realised by team members where possible
- Maintain day-to-day operational processes for the section/team including holiday and whereabouts lists
- Assist with the extraction of data, compilation and preparation of client reports. Preparation of PDR and other internal reporting processes
- Provide technical assistance/guidance and custom user support for Microsoft Office products (eg use of macros, templates and versioning)
- Assist with project deliverables required by client and sub-contractors, ensuring materials are dispatched (with DTF if applicable), correctly indexed in network project folders etc. Integrity of file structure to be maintained
- Regularly check the standards & compliance of team and advise on or undertake corrective action
- Maintain Health and Safety across team activities at all times
- Provide full administrative support to Project Manager
- Log/record all project correspondence and documentation. Maintain project trackers/transmittals
- Oversea the compilation of up-to-date & accurate Project Contacts lists
- Maintain Project Files in the company standardised structure
- Use mandatory external client based systems in relation to issue/booking of documents e.g. Enterprise Bridge (eB),ProjectWise, HDMS, Aconex, & Conject
- Progress and chase documents/transmittals to keep file integrity
- Edit, collate and issue Project Progress Reports monthly, ensuring contributors meet deadline and the report is issued on schedule
- Coordinate the production of Health & Safety files when required
- Book meeting rooms/refreshments for Project Meetings
- Ensure and process all documents for newly set up projects, e.g. delegated authorities, etc
- Work with team colleagues to provide a seamless service across all projects in portfolio (especially in cases of absence for sick/leave)
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Supervisor House Administration Resume Examples & Samples
- Assigns beds according to needs of patient, available staff, and physician preference
- Manages the practice of professional nursing and support positions within the department to maintain quality patient care through implementation and evaluation of clinical practice standards
- Actively seeks ways to control costs without compromising patient safety, qualify of care or the services delivered
- Attends in-service presentations and completes all mandatory education requirements
- Regular, Punctual and dependable attendance
- Ability to listen, empathize and respond to patient, family, internal and external partners needs
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Supervisor Annuity Administration Resume Examples & Samples
- Supervises staff including coaching and counseling representatives, evaluating performance, conducting performance reviews, maintaining attendance records, ensuring department and company practices and procedures are followed, ensuring adequate coverage and assisting with the hiring process. Motivates staff to continuously provide highest level of service to customers within service delivery standards for accuracy, timeliness, and productivity
- Audits work of subordinates to ensure timeliness, thoroughness, completeness and accuracy in the most efficient manner possible. Approves completed financial transactions, including check approval within delegated authority. Ensures service delivery expectations are met
- Administers and coordinates agency activity, including agent appointments, licensing, commissions and income tax reporting for agents
- Administers and coordinates new business funding activity, including processes for applying incoming checks/payments within the annuity administration system, processing financial transactions, premium and suspense reconciliation and balancing, and monthly invoicing
- Investigates and implements new or changes to procedures, reorganization of work, and training of new and current staff. Researches processing problems or issues as necessary and recommends system modifications and enhancements. Is involved in software testing and development for new or enhanced Administration applications
- Participates in multi-department ad-hoc committees regarding product and system developments and administration, new product implementation, commission changes, administrative changes to contracts, special promotions and customer notices or announcements
- Works with internal departments, such as Actuarial, Accounting, Marketing, Regulatory Compliance and IT to research and implement changes and/or solutions for common objectives or issues
- Keeps abreast of compliance regulations, including anti-fraud, money laundering, and other red flags that may indicate potential fraudulent or inaccurate processing that deviates from standard procedures
- Assists with and provides backup for work teams depending upon volume of incoming and outstanding transactions
- Associates or Bachelor degree or commensurate practical experience
- Professional designations or demonstrated work toward achieving designations such as LOMA’s Fellow/Associate Life Management Institute, (FLMI/ALMI), Fellow Secure Retirement Institute (FSRI), Associate in Annuity Products and Administration (AAPA), Associate in Customer Service (ACS), Associate Insurance Regulatory Compliance (AIRC), and/or Associate Insurance Agency Administration (AIAA)
- Minimum of 3 - 5 years supervising employees in a life insurance-industry related field, with life and annuity business preferred
- Minimum of 4-6 years of related experience with customer service, call center, agency administration, life insurance/annuity processing
- Solid understanding of life insurance and/or annuity products and processing requirements, state regulated agent licensing requirements, and a solid understanding of income tax applications for agents and policy/contract owners
- Strong research, analytical, problem solving, organizational, and math skills
- Proven ability to manage teams in a fast-paced and deadline driven environment without losing sight of customer service requirements
- Solid interpersonal and communication skills (written and oral)
- Exceptional time management skills, including ability to multi-task and work with shifting priorities, meeting tight deadlines and timetables
- Advanced knowledge of administration/processing applications, including work flow applications, such as OnBase
- Excellent computer skills with thorough understanding of Microsoft applications including advanced Word and Excel skills, Visio, and client relations management applications (CRM)
- Professional communication, demeanor and diplomacy
- Innovative and inquisitive
- Intuitive, problem solver, analytical
- Responsible, reliable and accountable
- Organized, multi-tasking, ability to deliver under pressure
- ·Self-driven to achieve results
