Account Supervisor Resume Samples

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V Bergstrom

Vincenzo

Bergstrom

107 Willms Islands

Dallas

+1 (555) 168 5754

107 Willms Islands

Dallas

Phone

p +1 (555) 168 5754

Experience Experience

San Francisco, CA

Account Supervisor

San Francisco, CA

Bartell, Morar and O'Keefe

San Francisco, CA

Account Supervisor

Developing team members by coaching, training and identifying areas of growth
Willing to work under pressure & result-oriented
Selling great work
Knowing your client's business
Playing a cultural role on the team and at the agency
Creating integrated momentum
Reducing redundancy

Los Angeles, CA

Key Account Supervisor

Los Angeles, CA

Marvin, Jaskolski and Zulauf

Los Angeles, CA

Key Account Supervisor

Provide feedback to Marketing, Category Marketing, Shopper Mktg. & Assortment Solutions to ensure key lessons are incorporated in future strategy & planning
Work closely with Shopper Marketing and Marketing teams in St. Paul to position our products in order to connect with the Walmart consumer
Develop strategies to meet targets in case of gaps to forecast
Work with others, Territory Sales Representatives supporting large project opportunities
Provide market intelligence to 3M Marketing and Sales Leadership team is an integral part of this position
Weekly plan to cover order taking at national level for key account and follow up with customer team to ensure that the orders are delivered accurately and efficiently and that the customer is compliant with our Credit Policy
Plan steadily and arrange work efficiently

present

Los Angeles, CA

Senior Account Supervisor

Los Angeles, CA

Quitzon-Kovacek

present

Los Angeles, CA

Senior Account Supervisor

present

Leads by example; demonstrates strong work ethic, mastery of PR tactics and excellent people management
Supervises the assessment and improvement of the team’s performance
Monitor the activities and assist in the training, evaluation and development of Account Supervisors and Account Executives
Contributes to the performance appraisal process for peers, managers and direct reports
Participate in and manage strategic business unit development
Gain consensus and work with internal and external partners, including industry coalitions, international consortiums and working groups
Play major role in creation of communications plans and goals, including development of both tactical and strategic elements; manage against them

Education Education

Bachelor’s Degree in Marketing

Kaplan University

Bachelor’s Degree in Marketing

Skills Skills

Strong project management skills with great attention to detail
Ability to work independently and with others as part of a team with integrity, professionalism, and dependability
Excellent interpersonal skills with a strong desire to share solution-focused knowledge and work in a collaborative and collegial environment
Professional, presentable, with both strong client and internal service orientation
Excellent interpersonal and verbal skills; professional phone and email communications Innate desire to provide excellent service to clients
Proactive and self-motivated; anticipate upcoming client projects and deliverables Ability to think critically and demonstrate good judgment
Exhibits strong presentation skills, using excellent verbal and written skills and a confident and effective presentations style
You are able to interpret data and generate insights-competitive, tracking, research, consumer sentiment and are able to apply it in strategic decision-making
Strong knowledge base with emphasis on digital media, technology, strategy, and analytics
Strong analytical/strategic ability

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15 Account Supervisor resume templates

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Account Supervisor Resume Examples & Samples

70% - Client Service and Project Management - Work with Group Director to develop the creative brief by aligning with client on program objectives. Manage internal and external processes, assess resources, and confer with Group Director/Account Director. Interface with clients, MIM team members, partner agencies and Meredith peers to ensure projects are on target with objectives, budget and schedule. Intercede between day-to-day client and day-to-day team for issues related to changes in project scope, budget or strategic creative direction
15% - Strategy and Planning - Work with Group Director to grow existing programs and/or generate new programs by leveraging client relationships, client feedback, program measurement, new products/services or unmet needs
15% Financial - Initiate and manage processes related to pricing, invoicing and budgets, to obtain the Group Director's approval. Oversee client program financial performance, working with assigned MIM business managers to understand and manage key factors driving profitability on accounts. Support the Group Director in developing new or renewal contracts

Account Supervisor, Digital Resume Examples & Samples

Understand and implement digital components as part of an overall integrated communications and content strategy
Establish digital benchmarks of success for each program and execute to meet or exceed those benchmarks
Be committed to delivering excellent account service
Generate well-thought-thorough proposals, presentations and strategy briefings that ‘get’ the big picture
Help pitch and win new business, including contributing ideas to RFIs/RFPs and participating in new business pitches
Stay abreast of innovations in social and digital, and look for ways to integrate these to client campaigns
Work collaboratively with other team members, agency partners, and outside vendors
Demonstrate a problem-solving mindset
Write articles and contribute to company blogs, social feeds and publications to support wider agency marketing efforts
Be comfortable managing multiple projects for multiple clients so work is delivered within agreed deadlines
Set and manage budgets
5+ years experience working in PR and/or marketing, most recently specializing in digital and social media. Agency experience preferred
Deep understanding of the principles of social media and digital communications, while still being willing and able to be hands on. A track record of managing and delivering complex online marketing and social media programs is critical
Experience in working with a range of community management, social publishing and measurement services, including experimenting with, and evaluating new services
Strong writing, presentation and interpersonal skills
Knowledge of other aspects of digital marketing including site design, SEO, would be useful
Candidates should hold a bachelor’s degree from an accredited college or university

Account Supervisor Resume Examples & Samples

Act as a team leader and a motivator, but not be above the "housekeeping" work when the time calls for it
Thinking strategically and delivering ideas
Selling great work
Knowing your client's business
Playing a cultural role on the team and at the agency
Reducing redundancy
Maximizing efficiency
Creating integrated momentum
Provide unparalleled client partnership
Own production/process/ and operations with support of Account Executives & Assistants
Provide quality control for all work leaving the building
Work to develop your analytical ability to interpret data, (e.g., competitive, tracking, research reporting), and to write logical, well-founded recommendations

Account Supervisor Resume Examples & Samples

Relentless drive to make the work better. Good enough isn't. No exceptions
A constant source of positive energy, perspective and constructive input. you're always level-headed and calm. Especially when things get crazy
A hunger for what's new and next. You're constantly finding ways to rethink things and find new solutions to old problems
Excellent client relationship management skills
Selfless interest in growing the junior people around you, whether on your team or in the wider account group
Specific experience managing broadcast and print production is essential
6-8 years of experience required, with at least 4 in an agency environment

Account Supervisor Resume Examples & Samples

Plan and manage day-to-day operations of communications programs with clients and remotely located team
Interact on an almost daily basis with clients at their Latin America Headquarters delivering consistently high-level client service
Interact on a daily basis with a multidisciplinary remote agency team, to develop compelling communications plans that include strategies for earned media, owned media and internal communications
Remotely supervise other members of the team
Management of Latin America customer PR program, ensuring alignment to corporate, regional and in-country business strategies
Set strategy for client storylines and assist in concept development to guide local Latin America PR efforts
Pitch and interact with Pan-regional Latin American media on client’s behalf
Anticipate client’s news cycles, by attending client meetings, researching industry information and keeping track of future campaigns
Supervise in-country agencies’ work, provide guidance and assistance to ensure local objectives are met
Write content including executive event briefing documents, plans, interview talking points, written Q&As, among others
Handle budget management and billing for all related work
Represent Porter Novelli during community projects, public, social and business gatherings
Regularly contribute to new business pitches for the Fort Lauderdale office
Minimum 5 years relevant work experience; public relations agency experience preferred
Bilingual in Spanish and English, with equal ability to write and speak both in a professional setting
Subject matter experience/exposure to technology industry helpful
Solid understanding of how to bring a communications program to life in the marketplace — from strategy to tactics to evaluation
Strong storytelling skills including the ability to write and tell compelling stories for clients that appeal to influencers
Ability to anticipate client needs and quickly resolve problems
Ability to travel globally to attend and execute client-related events and meetings
Commitment to extended work hours as needed to meet client needs and deadlines
Ability to be on-site at client’s Latin America Headquarters at least 50 percent of the time
Effectively work with remote team members located in Latin America
Commitment to identify business opportunities for clients and the agency
Able to work well with others and independently, demonstrating a positive, flexible attitude that achieves great client service and a culture of excellence

Philanthropic Account Supervisor Resume Examples & Samples

7+ years of Nonprofit, Private Foundation or Corporate Philanthropy experience
Bachelor's Degree in related field
Microsoft Excel proficient (V-Look Ups and Pivot Tables)
Experience in a fast-paced environment with demonstrated ability to juggle multiple and competing demands and establish priorities
Experience with GIFTS

Senior Account Executive / Account Supervisor Resume Examples & Samples

Working in an integrated communications environment; developing and executing plans that advance client goals
Developing a command for the business of clients – and the communications landscape open to them – including a deep knowledge of relevant media
Understanding competitive markets and developing communications recommendations to help clients stay ahead of competition
Being an ongoing contact on the client's behalf to trade and consumer media,– developing strong relationships, consistently generating quality results
Developing and editing high quality, mistake-free content including news releases, fact sheets, bylined articles, pitch letters, Q&A's, social media content and general client correspondence
Ensuring deadlines are met while handling multiple projects
Proven ability to effectively organize and manage multiple responsibilities across multiple clients
Strategy background critical; able to develop strategic media relations plans and calendars that integrate with other account strategy, content and programs
Demonstrates a thirst for knowledge and learning, and demonstrates continual improvement in communications skills
Positive, flexible attitude that lends itself to effective client relations and service
Efficiency in word processing, reporting, presentation development and online research
Ability to integrate research and creative work concepts into account activity
Minimum of five years public relations experience is required, preferably with some PR agency background. BA degree, preferably in Communications, Journalism, English or PR related discipline
Team management experience: should have at least project managed junior team members
Able to work and deliver with minimal supervision
Strong consumer-facing events management experience: end-to-end event planning and execution in multiple U.S. cities (possibly global)
Knowledge of social/digital communications environment a plus, but not a requirement
Some domestic travel required

Account Supervisor Resume Examples & Samples

A constant source of positive energy, perspective and constructive input. You're always level-headed and calm, especially when things get crazy
Excellent client relationship management skills, as you'll be working in their Dallas, TX office on a daily basis
Prior spirits category/luxury brand experience is a plus
Should have a global mindset. Patrón is sold in 140 countries and growing

Account Supervisor Resume Examples & Samples

Maintain daily client contact
Oversee creative quality on client projects
Lead strategic development and participate in creative development
Work with coworkers to develop recommendations, schedules, and budgets and oversee these processes
Present creative, budgets, schedule, and recommendations to clients
Negotiate deadlines between clients and internal teams
Provide necessary updates and reports to client and coworkers
Bachelor’s in Marketing, Business, or related field
5-8 years of marketing experience, agency background preferred
2-5 years of agency experience working on Fortune 100 accounts preferred
Excellent verbal communication skills, strategic thinking skills, ability to build rapport quickly with clients
Experience working with integrated client teams including account and creative resources
Experience with direct reports preferred but not required
Ability to travel required

Account Supervisor Resume Examples & Samples

Overseeing operation/processes/deliverables with support of digital producers and account team
Having relentless drive to make the work better, and selling through great work
Acting as a team leader and a motivator - being a constant source of positive energy, perspective and constructive input, but not be above the "housekeeping" work when the time calls for it
Reducing redundancy, maximizing efficiency
Ensuring quality control for all work leaving the building
Being hungry for what's new and next. You're constantly finding ways to rethink things and find new solutions to old problems
Working to develop your analytical ability to interpret data, (e.g., competitive, tracking, research reporting), to think strategically and propose well-founded recommendations to see ideas to the extended team
Oversee the day-to-day work of our Account Executive

Account Supervisor Resume Examples & Samples

Collaboratively responsible for development of long-term account success and growth by participating in Client Engagement Plan development and execution.Gains and maintains expert knowledge of client’s business, industry and competition
Is able to lead strategic efforts across multichannel engagements
Four to eight years of experience, which may include large-agency interactive or senior client-side marketing experience focusing on strategy, innovation and an entrepreneurial approach to building brands

Account Supervisor Resume Examples & Samples

This position requires a BA/BS and a minimum of four (4) years of prior experience within an ad agency or similar industry and three (3) years of experience as an Account Manager supporting at least one of the following: Interactive media and/or Automotive industry exposure
A strong customer service orientation and the ability to form long-term customer relationships
Effective problem-solving skills, specifically the ability to assess situations, evaluate options and make decisions/draw conclusions
Able to motivate and lead others in the development, direction and execution of advertising projects/campaigns
A strong track record of expanding business with existing customers (upselling)

Account Supervisor Resume Examples & Samples

Responsible for client business owner relationships
Oversee the following operational tasks
Program integration with cross channel projects
Dealer enrollment website/processes
Creative development
New dealer launches
Dealer collateral (POS) fulfillment
Data integrity
Business rule development
Program terms and conditions modifications
Security compliance requirements
Partner and vendor management
Develop annual scope of work and staff requirements to deliver key marketing initiatives
Participate in program strategy discussions that include
Direct Marketing
Digital
Customer Service Center
Field and Dealer Communications
Lead program integration within Tier 1, Tier 2 and Tier 3 marketing channels
Assist with strategy, design and implementation of program in other global markets
Serve as a key facilitator and administrative resource for WPP affiliates
Deep strategic understanding of direct marketing and metrics
Experience in managing people and ability to encourage a positive, harmonious attitude among supervised personnel
Strong leadership and conflict management skills
Strong account skills
Bachelor’s degree in Advertising/Marketing or other related field
5+ years of experience in relevant account services and/or project management; agency experience is preferred
Competent with project management tool(s)
Outstanding client-facing and relationship management skills
Demonstrated ability to work independently with autonomy and good judgment
Excellent verbal, written communication and presentation skills
Dynamic leadership, collaboration, project management and team building skills

Account Supervisor Resume Examples & Samples

Develop strategies and providing counsel to shape client programs that will enhance business or organizational goals
Bring to the table or developing subject-matter expertise within the client’s industry
Plan and execute consumer, healthcare provider, advocacy and payor-targeted public relations programs and events on behalf of clients with minimal direction from senior staff
Maintain day-to-day communications with clients; keeping the team informed of updates and assignments
Research and analyze industry and competitor trends and providing insightful recommendations to team and client
Provide direction and feedback to multiple junior staff in daily and ongoing responsibilities; mentoring them to grow within the team, the Agency and the industry
Possess advanced knowledge of what is newsworthy, and/or how to position news as relevant to the media and their audience
Conduct media relations efforts (proactive and reactive) including development of media strategies and media list development, pitching (local and national), and developing strong relationships with both traditional and social media
Deliver consistently high-level client service; demonstrating initiative, accountability and reliability
Implement programs and manage client budgets
Seven years of public relations /media relations experience, healthcare experience a must
Experience with pharmaceutical data and regulatory milestones (both globally and in the US), issues management and event planning are particularly relevant for this position
Experience working with a team of dynamic media relations or PR professionals, including working directly with clients regularly

Account Supervisor Resume Examples & Samples

Support and drive the creative experience for the world class events that Intel is known for
Collaborate with "Account Leads" to develop creative briefs
Inspire and drive amazing event creative that supports the perception of Intel as a premiere global brand
Negotiate, manage, and maintain budgets of all production projects. Manage agency SOWs and processing of POs
Ensure that event objectives, budgets, and timelines can be met
Oversee the prioritization, coordination and execution of all creative to support the campaigns for all events
Track report-out/success metrics for each event
Strong planning, project management, and organizational skills with the ability to lead multiple activities and resources while maintaining a focus on quality

Account Supervisor Resume Examples & Samples

Collaborate closely with cross-functional internal teams and external agencies to deliver world class communications for the Intel brand
Understand and translate marketing objectives and strategies in a clear and concise way to creative teams
Write concise creative briefs that are grounded in the company’s strategy and customer insight
Work closely with the “Account Lead” to produce work that is on strategy, on time, on brand, legally compliant, and on budget
Oversee the prioritization, coordination and execution of all campaigns for all events
Imagine new ways to broadcast your client’s message and advocate on your clients’ behalf
Track report-out /success metrics
Demonstrate strong capability at presenting to senior management
Be able to inspire trust in stakeholders and clients
Bachelor's degree required, ideally in marketing, advertising, communications, production, or business
6+ year's experience in campaign marketing, leading and influencing through collaboration and partnerships
Effective project management experience
Proven ability to develop and maintain strong professional relationships with clients, colleagues and external partners
Excellent communication, writing, and presentation skills
Early adopter of technology / Intel super fan
Agency (in-house or external) experience required

Account Supervisor Resume Examples & Samples

Work in an integrated communications environment; develop and execute strategic communications plans that advance client goals
Develop a command for the business of clients – and the communications landscape open to them – including a deep knowledge of relevant media
Understand competitive markets and develop communications recommendations to help clients stay ahead of competition
Be an ongoing contact on the client's behalf to trade and consumer media,– develop strong relationships, consistently generating quality results
Develop and edit high quality, mistake-free content including news releases, fact sheets, bylined articles, pitch letters, Q&A's, social media content and general client correspondence
Keep client programs on track, develop status and progress reports for clients and team
Manage team workflow, assignments and deadlines for delivery of high-quality work on multiple projects
Nurture and develop junior staff through career coaching and guidance
A creative thinker who thrives on working with teams in applying high-level strategy and storylines throughout all tactical elements
Strong written and verbal skills, confident style in communicating with clients and media
Proven ability to effectively organize and manage multiple tasks
Deep understanding of the clients, accounts and respective industries
Ability to navigate through an environment of constant change – and demonstrates ability to see and create opportunities with every change
Demonstrates a thirst for knowledge and learning and shows continual improvement in communications skills
Comfortable working in a highly matrixed team with dispersed colleagues and client contacts
Exhibit initiative, autonomy and accountability with respect to their responsibilities
Support the development of the team and furthering the agency’s diversity and recruiting initiatives
Minimum of five years public relations experience is required, preferably with some PR agency background
Experience working with big brand consumer clients preferred
Knowledge of social/digital communications environment
Bachelor's degree required, preferably in Communications, Journalism, English or other PR related discipline

Account Supervisor Resume Examples & Samples

Partnership with EVP on management of the account as well as, as needed, on client initiatives
Day to day management business of the account (inclusive of the below)
Supervise junior staff: training and development as well as oversight of projects
Supervise creative development for the account- ongoing campaign as well as new campaign exploratories. Also other creative projects/initiative as presented
Core participation in/management of strategic discussions/thinking/creative briefings
Drive long term project planning in conjunction with EVP
Management of Account Team division of responsibilities and time management
Oversee development of/ participate in presentation of Grey Days orientations; participate in preparation of/presentation of Grey Management Briefings as appropriate
Attendance at relevant Client meetings/presentations
Manage and attend relevant internal meetings (e.g: creative reviews, account management status meetings)
Live-action television shoots
BA/BS or equivalent
9+ years experience in advertising
Integrated experience - traditional, digital, activation
Experience managing teams
Experience running multichannel and/or multi-agency teams
Experience presenting to the highest client level
Collaborator
Creative Champion

Account Supervisor Resume Examples & Samples

BUSINESS EXPERT The AS must become an expert in the client's business in order to develop the foundation that informs recommendations
CREATIVE DRIVER The AS must develop and defend a point of view in order to encourage effective, hard-working creative for our the brand … and for the agency's own reputation
MENTOR/MENTEE The AS must have an eye on preparing junior staffers for their next roles while working with the AD to overtake that role
Experience working with sales force
Diplomacy with Urgency: Demonstrate patience with clients while "keeping the trains running"
Flexibility: Remain calm and focused within a dynamic environment

Account Supervisor Resume Examples & Samples

BA or equivalent degree is required
4+ years advertising agency experience
Must haveprevious supervisory experience
Must have managed TV/print/radio/digital production
Strong analytical/strategic ability
Experience assisting in growing business for client and agency

Account Supervisor, Arcade Resume Examples & Samples

Become familiar with the nature of clients' products, business culture and competition andunderstand the impact of various changes to these
Liaise closely with an internal New York-based account team, with ultimate responsibility for orchestrating the seamless daily management of projects. He/She will ensure that projects reflect the appropriate brand and design criteria, and that they are on-strategy, on-time and on-budget
Communicate client’s strategic and creative goals to agency team
Work with the Project Manager to brief media, creative and research staff, and assist with the formulation of marketing strategies. This position will write all creative briefs and job starts; they will manage this process for all given clients
Liaise with, and act as the link between, the client, internal agency team, and external partners, by maintaining regular contact and ensuring that communication flows effectively
Negotiate details of advertising/strategy/marketing campaigns with clients and agency staff, and oversee the implementation/execution of all related campaigns and projects
Take ownership of projects by developing schedules and scope of resources through collaboration with other team members
Monitor the effectiveness of campaigns
Arrange and attend meetings and report on key decisions
Develop and lead client presentations for given client
Work with New Business Development, Account Management, Creative and Media to help secure new and expanded business opportunities
Prepare client/work estimates in conjunction with the Project Management and Finance/Operations
Handle administrative tasks as needed
At least 5 years of experience in a similar position at a fast paced agency or on the client side
At least 2 years of prior experience with a CPG (Consumer Packaged Goods) client
Prior management of multi-platform projects
Understand client objectives and needs, with the ability to translate goals into clearly defined proposals for new programs
Establish a close and respected partnership with clients; must be viewed as a trusted team leader
Ability to manage a team and deliver on a wide array of long-term and short-term projects
Budgeting and sound financial experience – ability to understand key dynamics and requirements involved in managing and scoping projects
Demonstrated success in “owning” high-quality programs that have provided meaningful results
A passion for developing inspiring strategy that results in breakthrough ideas translatable to any communication platform
An eye for good design and a love of working with creative individuals
Experience in creative problem-solving under tight deadlines
A true team player and inspirational leader
Strong verbal, visual, written and presentation skills – specifically talking with clarity and confidence to clients, and writing concise creative/copy briefs and business proposals
Excellent time management skills and experience running multiple businesses

Advertising Account Supervisor Resume Examples & Samples

Partner with assigned account(s) (internal business groups) to expose key business issues, evaluate competitive landscape and understand industry trends
Assess and direct strategy, creative, and media that best meets client objectives
Participate in the presentation and influence of creative and media plans
Foster client and internal agency relationships
Be the client ambassador and help ensure the agency teams are informed, focused, and motivated about their projects
Coordinate status meetings with the account team and relevant members of other departments to discuss client challenges, opportunities, and work in progress
Mentor and develop the skills and abilities of junior Agency staff
Proactively identify potential issues and escalate appropriately
Understand agency resources to safeguard projects are delivered on time, budget, and impact
Bachelors degree or equivalent work experience required
5 + years experience in an account services position in an advertising agency or corporate marketing position leading integrated online and offline advertising projects
Experience managing junior staff is preferred
Well-versed in marketing and advertising principles and their application both online and offline
Possess clear, concise, and engaging writing and verbal communication skills
Effective ability to lead and influence team members and stakeholders
Successfully balance the dual expectations of your client and the Agency
Ability to present ideas and viewpoint confidently and authoritatively
Proficiency with MS Office products and understanding of technical creative process

Key Account Supervisor Resume Examples & Samples

Reconcile deductions by researching claims, crediting those which are valid, and sending concise dispute packages of invalid claims to the customer
Responsible for training and mentoring the Key Account reps in systems use and effective research to ensure dispute resolution
Responsible for analyzing the effectiveness of collection activities and recommending alternative courses of action to gain optimum results
Manage Co-Op Advertising Claims
Maintain open dialogue with Customer Service, Sales & Marketing to facilitate a continued successful partnership with our largest customers
Work closely with Sales, Customer Service, Distribution and IT to keep all parties informed of Chargebacks that those teams can take corrective action against
Manage Vendor Compliance to minimize chargebacks – working directly with Customer Service and Distribution along with the Key Account Reps

Freelance Account Supervisor Resume Examples & Samples

Must possess strong verbal communication skills, interpersonal skills, a positive attitude and the ability to thrive in a collaborative agency environment
The ability to successfully organize, prioritize and manage multiple projects in a deadline-driven environment
Experience managing advertising campaigns for automotive brands is a plus

Account Supervisor / Account Manager Resume Examples & Samples

Account management including day-to-day program activity and providing strategic counsel to assist clients in meeting their business objectives
Lead a knowledgeable and talented team in executing client digital and social media marketing programs
Create strong, multi-faceted plans that drive business objectives and sales; ensuring strategies are integrated across multiple audience outreach efforts
Build and develop team by mentoring, coaching, and educating direct reports and program contributors
Sell in new digital and social products across platforms, leveraging our world class PNConnect network of digital, social and content experts and developers
Effective development and management of significant client budgets
Write proposals, strategy documents and client correspondence, including status and progress reports for teams and clients
Exhibit broad understanding of interactive market, leading trends and changes, and how to work effectively within a global organization
Solid understanding of “big picture” client objectives and program; demonstrate strong knowledge of B2B digital trends and social media tactics; maintain awareness of future client events and activities and how they relate to overall objective/target
Have a grasp of successful metrics and merchandizing strategies to prove impact of programs
Bachelor’s degree from an accredited college or university is required
Six+ years related work experience required
Demonstrated track record of developing and executing successful social and digital marketing programs for B2B organizations
Display technical skills for content marketing: from strategy development through publishing, promotion and reporting
Strong client relations - having the ability to understand and assess a client’s business and communication needs, and meet those needs through successful online programs
Demonstrated ability to manage people and the execution of online projects and builds; proven program and project management skills a must
Developing and managing budgets and overseeing timelines
Must be willing to demonstrate high-level understanding of digital and social strategies is important, having a track record of managing and delivering complex digital projects is critical
The selected candidate will be an expert in today’s most popular B2B social media platforms, and in the details needed to execute digital strategies and tactics on those networks (copywriting, platform specifications, best practices, new industry developments, etc.)
Must possess excellent communication skills and experience, providing sound counsel and recommendations
Must possess strong leadership qualities and capacity to effectively collaborate with and manage teams
Experience working with Fortune 100 companies, preferably tech. Any experience with printing, graphic design companies preferred

Account Supervisor / Account Manager Resume Examples & Samples

Bachelor’s degree, preferably in Communications, Business/Marketing, Journalism, English, Public Relations or a Science discipline with a minimum of four to five years of professional experience required; agency background preferred
STRONG PREFERENCE: Advocacy/community relations/partnerships
STRONG PLUS: experience specifically with HIV advocacy – working with HIV/AIDS service organizations or community based groups, understanding of the North American HIV conferences, media and organizations with an active interest in HIV treatment
Demonstrated track record of developing and executing successful social and digital marketing programs
Outstanding written and verbal communications
Proven ability to effectively plan, organize and manage multiple responsibilities
Strong understanding of public relations concepts and tactics, and media relations
Knowledge in integrating research and creative work concepts into account activity
Hands-on knowledge of social media
Team-oriented attitude and willingness to pitch in wherever needed

Account Supervisor Resume Examples & Samples

Acting as primary point-of-contact for Clients for the day-to-day utilization of products
Oversee the customer's adoption, training and development of best practices to continually drive incremental value and return on the customer's investment
Managing client requests - deciphering, documenting and project managing through resolution of specific requests
Troubleshooting product and client issues in co-operation with technical personnel
On-boarding new clients with IgnitionOne technology
Training clients to use the IgnitionOne technology
Proactively finding new ways to build the client’s business and grow accounts
Mastering and updating clients with digital marketing changes and how those changes will impact their use of the IgnitionOne technology
Overseeing all the aspects of providing a positive client experience: and protecting/growing customer revenue for IgntionOne

Account Supervisor Resume Examples & Samples

Builds & maintains strong and trusting relationships with clients, serving as day to day point of contact, responding to all client requests and inquiries
Immerses self in clients’ business and has a clear understanding of goals, challenges and vertical insights
Ability to collectively work across internal product teams to drive strategic executions and growth opportunities
Works closely with partner agencies, developing & maintaining productive working relationships
Recognizes and communicates upsell/cross-sell opportunities
Contributes to the development of jr. team members
Translates client needs, challenges and successes to all team members and stakeholders
Collaborates on strategy development and understands key points around attribution, media opportunities and testing initiatives
Oversees strategic internal and external deliverables
Challenges the status quo, while questioning insights and actions
Supports various team members on calls, in-person meetings and various projects
Drives team to deliver the highest quality products and deliverables
Understands and communicates client measurement strategy with ability to lead and communicate needs to internal stakeholders
Manages account financials

Account Supervisor Resume Examples & Samples

Adopt the language of your client’s business as your own and know their business better than they do
Use a long-term perspective and look to the future of the business
Help the client develop their marketing plan and align agency efforts to successfully meet business objectives using breakthrough ideas
Continually look for ways to move the business forward
Seek training opportunities in your client’s business and industry
Cultivate deep relationships with your clients and expand those relationships into other areas of business, up and down the chain of command
Entrepreneurial Spirit
Production Experience
Digital Skills

Account Supervisor Resume Examples & Samples

Creative thinking and problem solving
Ability to collaborate effectively at all levels and functions
Track record of leadership, coaching, and mentoring abilities
Strong client-service abilities
Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines
Sound business acumen
Ability to lead a team effectively and provide direction to other members on the team
Emerging negotiation skills
Demonstrated prowess in all MS Office programs
5+ years of related industry experience, preferably digital marketing and social media experience
Strong knowledge or experience in marketing and advertising, with particular emphasis on digital marketing and social media
Automotive industry expertise preferred

Account Supervisor Resume Examples & Samples

You would be entrepreneurial
Understand and be part of or recently have been part of a public relations agency
Understand and have managed client business
Promote and bring forward programs that will advance our business objectives, as well as our clients’ business
Bring a definite expertise in public relations/communications, and have a driving hunger to learn _ more

Account Supervisor, PR Resume Examples & Samples

Execute the PR strategy with a key emphasis on Activations
Secure top tier media placements
Foster creative solutions for a constant news engine working in lock step with Activation counterparts for events, talent deals, partnerships, sponsorships, promotions and digital programs
Network on behalf of clients and the agency to foster strong relationships

Account Supervisor, Activation Resume Examples & Samples

Ensure that the services required by the Client s/he supervises are properly performed
Maintain a current and deep knowledge of the client’s business in order to direct and contribute to their integrated marketing and advertising plans. Uses such knowledge to anticipate the need for strategic changes
Understand the brand’s DNA; knows what drives brand affinity, engagement and purchase behavior
Strong working knowledge of the integrated marketing disciplines
Anticipate client needs, responding in a timely and efficient manner
Lead client and account team calls/meetings
Drive strategic, integrated thinking to foster creative solutions that leverage Activations to achieve brand objectives across all disciplines
Facilitate positive integrated efforts with internal PR, account management, creative, planning, digital and production counterparts at Grey and outside partners
Lead and coordinate brainstorms as briefs require
Development of written materials, decks, timelines and status documents; management of junior team members to support in this as needed
Oversee and take a leadership role in the management of activations, including events, experiential campaigns, talent deals, strategic partnerships and promotions
Monitor internal status of jobs, timelines and billing and advise senior members of developments
Manage junior team members
Support and communicate proactively with AD on overall account status and in assessing workflow and help with time management
Act as a direct line of support for constant communication with account team and client
Give input on scope of work, budget and track team efficiencies for client needs
Is concerned with the profitability of his/her business to the agency – is cost-conscious of account handling expenses and alert to opportunities for growth in other product assignments
Network on behalf of clients and the agency
Contribute to overall Grey and Grey Activation & PR agency culture
Partner with Planning to develop Award submissions
5+ years of experience in Activation or comparable experience
Experience working in a number of verticals from business to lifestyle
Big-picture strategic thinking
Ability to leverage internal relationships to more effectively manage the creative development process
Ability to handle difficult clients or client situations with professionalism and problem-solving tactics
Excellent people/team building skills and the ability to work with a wide range of people
Able to handle pressure well
Strong knowledge of Digital and Social Media channels
BA or equivalent degree

Account Supervisor Resume Examples & Samples

Minimum of 4-5 years of marketing experience at an agency, team, league, rights holder or brand with a proven performance record
Experience directly managing a team of people
Tremendous organizational skills and ability to manage competing priorities
Must adhere to teamwork approach to complete client tasks
Past experience with sponsorship strategy development, activation concepts, compliance (measurement analysis experience is a plus)
Ability to conduct comprehensive client-facing research
Exceptional listening and communications skills
Ability to work nights, weekends or travel for client programs and/or events
High level of proficiency with Excel, Word and PowerPoint
Ability to effectively manage a variety of overlapping projects
Must be solutions oriented and focused on proactive problem solving and advanced troubleshooting
RESUME IS REQUIRED WHEN APPLYING TO THIS JOB POSTING

Account Supervisor Resume Examples & Samples

Lead day-to-day management of projects, as well as overall account management, including
Run internal and external meetings, ensuring agreements are met
Ensure projects meet client, agency and regulatory requirements
Manage budgets and timelines effectively
Forge strong client relationships with Creative, Production, Planning, other agency departments and partner companies
Evaluate the input and ideas of Creative, Planning and Media relative to strategy and client preference
Act as contact for client research plans and implementation
Mentor and manage junior staff
5+ years experience, specifically on HCP side of Pharma, with a solid knowledge of the business—launch experience a big plus
Strong ability to lead, applying clients’ strategic priorities and business objectives to daily activities and tactics by way of exceptionally effective communication

Account Supervisor Resume Examples & Samples

Conferring with creative and media teams to develop the campaign strategy, select applicable media, determine the timing and placement of ads, and estimate all campaign costs
Submitting advertising/marketing campaign proposals, suggested concepts, and estimated budgets to client for approval
Conferring with client, utilizing product knowledge and research, to determine advertising goals and budget limitations
Providing clear and timely direction to all other agency departments regarding the campaign via team meetings, work orders, work order revisions, creative/media briefs, task/status reports or similar communication vehicles
Coordinating client/brand team meetings, including project kick-off meetings, weekly update meetings and periodic update meetings with the client
Using market research to evaluate, adjust, and redirect campaign as necessary and/or appropriate
Managing all day-to-day client account activities
Maintains a focus on the short-term campaign deliverables, concurrent with a firm understanding of client’s long-term goals
Maintains confidentiality while working closely with client regarding all aspects of campaign
This position requires a BA/BS and a minimum of 5-7 years of prior experience within an ad agency or similar industry

Account Supervisor Resume Examples & Samples

Aids and assists the Group Account Director in expanding existing programs and/or generates new programs by leveraging client relationships, client feedback, program measurement, new products/services or unmet needs
Manages processes related to pricing, invoicing and budgets; obtains Group Account Director’s approval. Supports the Group Account Director in developing new or renewal contracts
Implements and manages integrated marketing programs based on client marketing goals. Creates clear and actionable creative briefs, manages program budgets and timelines ensuring that programs are on time and on budget
Interfaces with clients, MXM team members, sister companies, partner agencies and Meredith peers to ensure projects are on target with objectives, budget and schedule. Intercedes between client and team for issues related to changes in project scope, budget or strategic creative direction

Account Supervisor Resume Examples & Samples

Directly manage relationships with client contacts
Manage agency relationships, including deepening Razorfish’s existing partnerships with clients and external agencies
Oversee proper execution of measurement strategies for online media
Support the Ad Services management team with client deliverables, project management, and team oversight on key accounts
Partner with the Ad Services management team on new business RFPs and pitches
Assist the Ad Services management team with long term strategy development of accounts
Travel may be required for on-site client meetings and campaign/business reviews
Demonstrated leadership and ability to inspire collaboration and teamwork
Conversant in display, search, social, mobile and other relevant marketing channels/technologies
Familiarity with research vendors, related technologies, and measurement objectives
Interest in learning and eventually supporting financial aspects of client relationships and projects
Ability to multi-task and maintain a high standard of work within a fast-paced and dynamic environment
Excellent project management skills; strong attention to detail and cross-team coordination

Account Supervisor, Activation Resume Examples & Samples

Ensures that the services required by the Client s/he supervises are properly performed
Maintains a current and deep knowledge of the client’s business in order to direct and contribute to their integrated marketing and advertising plans. Uses such knowledge to anticipate the need for strategic changes
Understands the brand’s DNA; knows what drives brand affinity, engagement and purchase behavior
Anticipates client needs, responding in a timely and efficient manner
Experience using social media influencers for earned media and as a paid channel

Account Supervisor Resume Examples & Samples

6-8 years of communications experience within Consumer or B-to-C services, with specialized experience in working on big brands and industry experience with CPG and lifestyle or entertainment brands
A creative and strategic thinker for brands that want to push the envelope
Ability to think holistically and work with Client’s other agency partners
Strong understanding of new and emerging media
Experience in event planning and execution
Team player with a no-nonsense attitude
Thrives in an entrepreneurial, self-starter environment
Ability to independently and aggressively lead accounts and client contact
Agency experience is required
Strategic sounding board and “go-to” person for the client on a day-to-day basis
Expert on the account, its industry, its business strategy, goals, position, and communication objectives, and generates new ideas on a proactive as well as an as-needed basis
Works with the Account Director on all strategy, planning, senior level relationships, proactive thinking and client growth
Spends significant time with clients in order to establish and nurture strong peer relationships
Create and review budgets, projections, profitability and status reports for accuracy – able to use these tools to lead all day-to-day account activities
Leads the development of all client scopes of work, proposals and estimates, and ensures Client understanding and approvals prior to work commencing
Handles billing, PO and other financial management needs
Helps identify and pursue organic new business opportunities with the guidance of the Account Director
Occasionally contribute to new business efforts when called upon
Provides day-to-day supervision for direct reports, including workload management and skills development, monitoring the quality of creativity, execution and client service
Mentors junior-level staff and assists Account Director with development plans and the performance management process
Keeps Account Director current and taps into his/her skills as needed
Minimum of 6 years experience in public relations, communications or other closely related field, with a minimum of 3 years at an agency
Four-year college degree in a relevant field of study
Significant media relations experience and knowledge of how to manage a client’s reputation in the media
Ability to confidently persuade, present and champion ideas
Ability to anticipate problems and challenges and develop solutions
Must excel under tight timelines and multiple assignments
Must welcome risk-taking and change as necessary to drive business forward
Excellent organizational skills and ability to manage and execute a project from A to Z
Experience in leading and managing subordinates to maximize their potential and professional growth
Ability to build and manage staffing models for clients and projects that will deliver the promised work to the client in the most efficient and cost-effective way
Ability to build project and retainer budgets based on staffing models that realistically reflect the human resources necessary to deliver the promised work to the client and a reasonable return to the agency
Ability to manage staff and other resources against established budgets

Account Supervisor Resume Examples & Samples

Manage (2) Account Executives and (2) Assistant Account Executives
Oversee and take accountability for large scale production projects (both broadcast and print) and as well as retail digital campaigns
Review of all ATMs, creative products in various stages, and client communications for accuracy as well as adherence to Acura Brand Guidelines
Daily contact with Regional Marketing clients, and delivery on all client expectations and projects
Coordinate weekly client status meeting and agenda/materials necessary
Work with Acura (RAD) field team on questions and requests in order to manage dealer expectations
Work with ESD clients on all international questions and requests
Coordinate weekly internal team status meetings and distribution of workload among junior team members
Responsibility for billing, estimates, T&R tracker, and production budgets

Account Supervisor, PR Resume Examples & Samples

Drive the written development of PR plans with ongoing strategic PR thinking
Execute the strategy, managing a team for proactive media outreach, media events and influencer partnerships, securing coverage that meet client’s PR KPIs
Act as point person for high level communication with PR client
Foster creative solutions for a constant news engine working in lock step with Activation counterpart for events, talent deals, partnerships, sponsorships, promotions and digital programs
Collaborate with digital team for content development
Manage budget and track team efficiencies for client needs
Network with media on behalf of clients and the agency
Support in new business RFPs

Account Supervisor, HCP Resume Examples & Samples

STRATEGIC THINKER The AS must be an active participant in research design, analysis, and strategic development, supporting and learning from agency strategic planners, client research managers and outside suppliers
INTEGRATED EVANGELIST The AS must be an effective collaborator not only with the HCP team but also with the broader agency- and client-based brand teams
CHANGE AGENT The AS must embrace shifting circumstances and use those as opportunities to improve the agency's offerings and the clients' processes
Leading the day-to-day management of specific projects as well as overall account management including
Expertise: 5+ years of experience including recent pharma/HCP assignments
Leadership: Manage internal account team, creatives and multi-functional agency teams

Key Account Supervisor Resume Examples & Samples

Enhance brand image and improving sales in SEPHORA Channel
Ensure sales target achievement in deployed stores
Provide professional and quality education to SEPHORA
Coordinate training course to Sephora Stores
Establish the great relationship with store manager and maintain brand elements in store level

Account Supervisor Resume Examples & Samples

Excellent client relationship management skills, as you’ll be working in their Southlake, TX office on a daily basis
Four-year degree is required
6-8 years experience required, with at least 4 in an agency environment
Excellent writing and communication skills required
You must be eligible to work in the United States to be considered for this role
We are an EOE and do not discriminate against applicants due to race, age, ethnicity, gender, religion, national origin, veteran status or on the basis of disability

Account Supervisor Resume Examples & Samples

You will evaluate nutrition research and develop consumer and health professional messaging and outreach strategy
You will monitor the food, nutrition and health policy landscape and advise clients on implications and strategy
You will develop science-based presentations and collateral
You will oversee the development of press materials and produce media results that support client goals
You will develop and manage budgets and timelines
You will represent our clients to external organizations and vendors, including the logistics for client’s presence at key trade shows and influencer events
You will build and maintain relationships with key media and nutrition influencers
You will plan engagement events for key influencers and media
You will manage key client projects from start to finish
You will build an understanding and relationships with key consumer media and influencers
You will work collaboratively with team members to deliver quality, on-time work

Team Services Key Account Supervisor Resume Examples & Samples

Supervise Team Services Specialist and Team Services Coordinator
Serve as the sales and service rep for 5-8 of the key NHL team accounts both on a hockey operations/equipment side as well as the marketing side
Present line of product to both equipment managers and the marketing contacts not only with their teams but to the teams their Coordinator will be handling
Coordinate the assigned NHL teams’ apparel and headwear needs from the finalization of the product line to the shipment of the product. Order processing, factory PO placement, order management, allotment tracking/billing, and communication to teams
Conduct assigned special projects associated with NHL team properties. All NHL events- NHL All-Star, NHL Summer Camps, Winter Classic, Stadium Series, etc
Communicate on a monthly basis, assigned NHL team’s budgets for apparel, headwear, and uniforms
Oversee the invoicing to assigned teams for uniforms and other apparel that exceed the designated allotment
Manage uniform inventory for teams and events
Work with production facility to get orders shipped in a timely fashion. Must be able to answer questions in a timely manner in order to get shipments out the door accurately and on time
Extensive phone and email work
Will travel to various teams and events as well as Portland and Canton offices
Must be extremely professional and able to handle stressful situations while remaining calm
Computer Skills: Microsoft- Excel, Word, Outlook, Access, and Powerpoint
Personal Skills: Organized, Outgoing, Personable, Flexible, Able to Multi-task

Account Supervisor Resume Examples & Samples

Handles billing, budgets, account reviews, PO management and other financial management needs
Helps identify and pursue organic opportunities with the guidance of senior staff and support of junior team; contributes to the development of organic growth strategies and selective investment to drive organic growth; develops materials and content for plans, managing junior staff and translating strategy and senior guidance into content
Plays key role in planning long-term goals, such as the year's budget and marketing communications plans
Provides day-to-day supervision for direct reports, including workload management and skills development
Mentors junior-level staff and leads the performance management process
Contributes to growing the agency’s business by expanding existing client business, identifying potential prospects and participating in new business efforts as needed
Contributes to managing retainer-based budgets
Develops and manage project-based budgets
Provides required status and measurement reports and generates expense invoices related to retainer-based work and fee/expense invoices for project work
Spends significant time with clients in order to establish and nurtures strong peer relationships
Fully understands relevant aspects of our clients’ businesses, and generates new ideas on a proactive as well as an as-needed basis
Minimum of 6 years’ experience in public relations, communications or other closely related field
Four-year college degree in a relevant field of study. Post graduate degree also preferred
Significant knowledge in an industry or discipline based on practical experience
Ability to communicate in a clear and compelling way in verbal and written form

Team Services Key Account Supervisor Resume Examples & Samples

Supervise Team Services Specialist and Team Services Intern
Serve as the sales and service rep for key MLS team accounts both on a team operations/equipment side as well as the marketing side
Present line of product to both equipment managers and the marketing contacts not only with their teams but to the teams their Specialist will be handling
Specialist position reporting to this role will also handle the Crossfit execution through SLD. Must support that role and assist where necessary
Coordinate the assigned MLS teams’ apparel and headwear needs from the finalization of the product line to the shipment of the product. Order processing, factory PO placement, order management, allotment tracking/billing, and communication to teams
Manage the footwear and game ball ordering through Spartanburg
Manage the Agron orders for teams for all of their accessories
Conduct assigned special projects associated with MLS team services. All MLS events- Super Draft, MLS All-Star, MLS Cup, Photo Shoots, etc
Communicate on a monthly basis, assigned MLS team’s budgets for apparel, headwear, and uniforms
Manage uniform inventory in Indianapolis for teams and events

Account Supervisor Resume Examples & Samples

Develop strategic communications plans to meet client objectives
Ensure client strategies are integrated across multiple audience outreach efforts
Engage and monitor media and interest groups on behalf of clients
Execute media relations efforts that support client goals
Serve as day-to-day client contact and consistently deliver high-level client service
Manage team workflow, assignments and deadlines for delivery of high-quality work
Develop and edit written collateral and press materials
Provide quality control, manage client budgets and meet deadlines
Exceptional client relationship skills, critical and strategic thinking skills and fiscal account management skills
Strong understanding of public relations concepts, tactics and media relations
Deep understanding of the clients, accounts and industries
Strong written and verbal skills, confident style in communicating with clients, and a proven ability to effectively organize and manage multiple tasks
Ability to work well with others in both team and independent environments
Manage and motivate junior staff
Positive, professional, and flexible attitude that lends itself to quality client service
Minimum 6 years of professional public relations agency experience required
Experience working with consumer and technology clients preferred

Digital Account Supervisor Resume Examples & Samples

Establish close working relationships with clients and agency colleagues at all levels
Garner respect from mid-level clients; become a trusted resource for day-to-day consultation and problem resolution
Stay apprised of clients' products/services/marketing developments, and read client industry trade journals and business publications to stay abreast of the competition's activities
Serve as a primary contact for client marketing personnel and attend client presentations and meetings as needed
Seek out business opportunities with existing and new client departments and play a supportive role in their development
Work with the Group Account Director and Program Manager to identify solutions for client needs
Ensure that agency deliverables meet client’s objectives and adhere to strategic direction
Review production schedules, estimates, costs and billings to ensure schedules and budgets are met, and cost controls adhered to; intercede where non-conforming issues arise
Ensure frequency and adequacy of internal interdepartmental communications, including status and budget planning
Adhere to company guidelines such as timely completion of performance reviews and time sheets, regular and accurate factored pipeline reports and revenue forecasts and achievement of utilization goals
BA from an accredited school
6+ years of industry experience, digital marketing, web development, consulting and/or sales
Thorough understanding of communications strategy, web development, technologies and processes
Ability to demonstrate bigger picture understanding of client's marketing or business strategy
Solution-oriented thinking: anticipates client questions and has well thought-out answers
Ability to represent and promote the agency in a professional manner and demonstrate value added service to clients
Demonstrate a solid understanding of all of the agency’s services
Superior written and verbal communication skills and outstanding presentation abilities
Natural leadership, motivational and organizational skills
Sound judgment and interpersonal skills
Rapid comprehension and retention of information

Account Supervisor Resume Examples & Samples

Work closely with respective team members from various disciplines (media, creative, account, legal, analytics and vendors) within the agency and the client to optimize and coordinate advertising campaign strategies targeted toward high-impact, regional based campaigns
Work with the project management team to ensure timelines are met, as well as operate within budget restrictions
Ensure that all projects remain consistent with agency and client approved brand communications strategies throughout the advertising development process
Drive development of online advertising messaging strategy, working with cross functional stakeholders to ensure consistency across all consumer marketing messages
Test new creative technologies and messaging variations to gauge user response and formulate learnings for future campaign recommendations
Collaborate with Analytics teams to identify research opportunities for campaigns
Analyze business or operating procedures to devise most efficient methods of accomplishing work
Supervise and direct project managers to ensure communications are met, budgets are aligned, and schedules for internal/client approvals are fulfilled
Follow quality control and creative approval processes, thereby ensuring programs are executed accurately and meet client objectives
Work with retail account groups to ensure maintenance of schedules and budgets in production of elements of communication programs
Review and approve all copy, layouts and proofs for assigned projects prior to presentation. Submit to Manager and Client for approval
Responsible for gathering materials for competitive communication review and maintaining strong understanding of the competitive landscape of client’s business
Work with manager to create an environment where account staff and support groups working on their line of business feel challenged, valued, and feel that they are dealt with in a fair and consistent manner
Recommend measures to improve work process methods
Knowledge of production processes
Ability to encourage a positive, harmonious attitude among supervised personnel
Relationship building and management skills
3-5 years of advertising experience, with significant client handling experience a must
Experience in managing people

Account Supervisor Resume Examples & Samples

Earn and keep each clients’ respect and confidence as a trusted advisor bringing value to their business through a strong commitment to success, consistent performance and the ability to develop a wide range of ideas and solutions
Acquire in-depth knowledge of, and be conversant in, each clients’ business – their key issues, competitive situation and industry trends
Demonstrate confidence and authority as the day-to-day voice of the agency team
Effectively balance the dual expectations of your clients and the agency
Anticipate potential relationship or expectation issues, advising the Account Group Director in time for the agency to act proactively
Assist the Account Group Director with the development of an annual Client Development Plan
Outline expectations of, and communicate effectively with, agency team members
Effectively assign, delegate, coordinate and monitor the work of agency staff members assigned to client projects
Demonstrate an investment in, and commitment effectively with, the agency/client “team” to develop and support a positive mindset about the work, the client and the agency staff that is involved
Establish rapport and trust with a range of staff members assigned to your account(s) – acknowledging the expectations of and on others, identifying team and project needs, remaining open to considering multiple points-of-view
Provide a model for project leadership . . . prepared and pro-active, thorough and accurate
Encourage and demonstrate unity behind team and agency decision-making
Effectively incorporate senior staffers from account management as well as other departments as project objectives or issues warrant
Display marketing curiosity and a willingness to push your own thinking and the agency’s work in new directions
Clearly establish objectives and priorities for client initiatives
Help develop, articulate, and adhere to, agreed upon strategies
Demonstrate an ability to develop a range of alternatives for client and agency decision-making
Identify key elements of an issue, problem or data set and be able to highlight general opportunities and implications
Develop and articulate initial points-of-view relative to strategic, creative and media alternatives
Make decisions that reflect “layers” of thought – balancing enthusiasm, insight, caution, discretion
Establish clear objectives and day-to-day priorities for yourself
Effectively plan and organize the work of you and your team – handling multiple projects efficiently, effectively and productively
Provide effective and efficient oversight of agency resources to insure projects are delivered as promised in terms of time, budgets and results
Identify, classify, categorize and be able to retrieve information as required by you or agency team members
Prepare thorough, accurate and consistent work to clients reflective of the agency’s quality standards
Develop and demonstrate a clear, comfortable, persuasive presentation style for both formal and informal settings
Be well-rehearsed and prepared for the unexpected
Make certain presentation support materials are consistent and in line with the agency’s expectations of quality
Positive attitude . . . a high level of enthusiasm, motivation and resilience . . . a sense of urgency to obtain results . . . an ability to maintain a positive attitude when under pressure . . . an ability to keep things in perspective
Respect . . . a commitment to treat employees, clients and vendors with respect . . . a willingness to be respectful of others’ opinions and ideas . . . a commitment to respect the work
Professionalism . . . a high level of professionalism in attitude demeanor and dress . . . demonstrate maturity in handling confidential matters . . . a consistent businesslike demeanor and performance . . . common sense and good judgment…have good attendance and be punctual
Dependability . . . a reputation for doing what you say you are going to do . . . a willingness to go beyond the call of duty
Integrity . . . a track record of doing the right thing for the right reason . . . honesty and sincerity . . . earning the trust of clients and employees . . . maintaining strict standards of confidentiality
Commitment to quality . . . proof all work for accuracy…..a demand for excellence in all forms of communication . . . always looking after the smallest detail

Account Supervisor Resume Examples & Samples

Supervise and direct account staff to ensure communications meet budget, and schedules for internal/client approvals, close dates with the media, and or drop fulfillment dates
Liaison with clients, primarily at the communications specialist/marketing communications manager level
Take a leadership role within the digital media and social media teams while integrating with the broader account, creative, project management, media, trafficking and strategy teams
Supervise account staff in servicing the client, obtaining approvals, maintaining the budget. Aid direct reports in gaining understanding of client’s business necessary to fulfill their duties
Work with account groups to ensure maintenance of schedules and budgets in production of elements of communication programs
Execute project management functions through the utilization of project workbooks, suite of project management forms and documentation, as well as Microsoft Project, for program scheduling
Review and approve all copy, layouts and proofs for assigned projects prior to presentation. Submit to Manager for approval
Take the leadership role in strategic development of marketing plans to grow the clients' business as well as generate incremental billings and income
Recommend measures to improve work process methods, equipment performance, and quality of product
Basic understanding of media, especially digital, social, and their local market

Account Supervisor Resume Examples & Samples

Partners with client and internal teams to ensure overall alignment and awareness of strategic direction and measurable results on projects
Supports Creative Director in the overall creative execution of work
Partners with team members executing, supporting and mentoring the presentation of concepts and final design to key client stakeholders
Sets realistic goals
Develops and executes work flow logistics for efficient and effective program implementation
Build and maintain a highly skilled and motivated team
Upholds quality and brand standards
Provides discipline expertise
Manage and balance the lines between creative expression and business objectives
Manages through conflict and unforeseen issues to achieve project goals
Overall accountability for approvals on all phases of projects prior to release of artwork and/or implementation
Strive to constantly improve the process and quality of overall deliverable
Accountable for operating within the defined budget
Overall accountability for on time delivery of all projects
Bachelor's degree in Design, Marketing or related field
Minimum of six years of leadership experience in an agency environment
Strong portfolio with experience in brand positioning
Experience in data/research analysis
Demonstrated strategic thinking skills
Demonstrated ability to develop strong relationship with all levels
Strong listening skills
Ability to excel under pressure
Must have a critical eye for details
Strong follow up and follow through
Must have a solid business/financial acumen
Must have a track record of success in building, developing and managing a successful group with diverse skills

Account Supervisor Resume Examples & Samples

Advanced digital marketing skills
Prior website development
Prior pharmaceutical company experience

Account Supervisor Resume Examples & Samples

Go-to person for the client for their daily needs
Demonstrates leadership qualities and strong collaboration across client and agency teams
Expert on the account, clients, industry and trends
Leads development of client SOWs, creative briefs and proposals and obtains client signatures and approvals when needed
As part of a multi-discipline agency, ensures all work is on strategy and meets or exceeds client expectations
Strong decision making, negotiation, presentation and communication skills
Can manage the client’s budget, maintains billing and invoice tracking and understands the profitability of their accounts
Cultural contributor
Champion of great work
Bachelor degree, preferably in advertising, public relations or communications
Ability to travel is required

Account Supervisor Resume Examples & Samples

Supervise day-to-day implementation of Regional and LMA advertising; Coordinate with centers of expertise (e.g. Detroit, Birmingham) regarding implementation of other marketing communications; Create project budgets in partnership with centers of expertise; manage projects against budget
Coordinate with Danbury-based account services team assisting you in all aspects of your job
Present and communicate regional/LMA marketing needs and opportunities to brand team members and centers of expertise; Coordinate with each department to see that client objectives are achieved
Work closely with agency retail advertising group (creative director and teams, planner, media team) to develop strategy, creative and media plans/budgets
Orchestrate integration of all marketing and communications disciplines
Represent client with vendors and at marketing events, etc. and relay information back to agency team
4+ years agency account management experience; some on automotive business
Experience with the demands of automotive retail and an understanding of the regional market in question are highly desirable
Brand building savvy required with an understanding of retail advertising preferred
Ability to take initiative and work with minimum supervision
Proven relationship-building and communication skills
Must be able to communicate well remotely
Entrepreneurial attitude and fortitude
Appreciation for and desire to work with dealer groups on a daily basis
Good project manager as well as strategic, big-picture thinker
Creativity, confidence, passion and initiative

Account Supervisor / Account Manager Resume Examples & Samples

Fostering mutually productive relationships with key clients
Cultivating a command for the client business – and the communications landscape open to them – including a deepening your of relevant media with emphasis on consumer tech
Understanding competitive markets and constructing communications recommendations to help clients stay ahead of competition
As the ongoing contact on the client's behalf to trade and consumer media, growing strong relationships that consistently generate quality results
Executing influencer-focused events and activations that are flawless
Applying, and further strengthening, your skill managing or co-managing PR teams

Account Supervisor Resume Examples & Samples

Minimum of 5+ years of Account Management experience on digital marketing supporting clients
Proven track record of exceptional service, effective business results, and leadership
Proven working experience in Digital production and client service
Knowledge of Digital production processes with ability to manage scope creep and aggressive timelines
Fundamental understanding of social media, e.g. Facebook, Twitter, Instagram, Periscope and WordPress from a brand management and a consumer user perspective
You possess the foresight to identify opportunities and potential issues in the early stages of a project and can act on them quickly to provide a solution which is within the Client’s budget and parameters by working with our Strategy and Production teams
Ability to set and manage priorities
Ability to handle multiple projects through effective organization
Ability to create and manage Digital timelines, process and elements involved
Understanding of HTML, CSS, and JavaScript development, data systems, APIs, web services & an understanding of the relationship between web-based, Consumer facing content and the data that powers it would be an asset

Account Supervisor Resume Examples & Samples

Develop new tools and systems to streamline business efforts
Manage complex series of work streams and programs simultaneously
Experience working with consumer, non-profit, foundation and social impact clients preferred

Account Supervisor, Technology Resume Examples & Samples

Develops and cultivates relationships with the Client(s) and external audiences
Oversees day-to-day Client plans
Provides strategic counsel on communications program and issues impacting Client
Develops written materials including press releases, media briefings, talking points, message documents, Q&A, byline articles, communications plans
Secures strong results across business, consumer and trade media
Ability to integrate social media programming into client programs
Manages client budgets
Coaches/mentors junior staff and reviews their work for accuracy
Researches, develops, and presents new business proposals
Minimum 5-6 years of experience in b2b and consumer tehcnology PR
Track record of securing strong media results
Understanding of social/digital strategy for brands
Experience managing junior staff
Experience in technology PR required

Account Supervisor Resume Examples & Samples

Execute overall brand objectives and strategies for brands as assigned under the guidance of senior account team members
Participate in face to face client meetings, engage with clients independently on small tactical initiatives under the guidance of senior account team members
Draft internal contact reports, manage status reports, provide competitive and market research as assigned
Interact with cross functional brand team members to ensure regular and accurate information exchange
Coordinate with Finance: execute elements of the estimating, billing, and reconciliation processes as directed by Supervisor
Coordinate with Project Management team: open jobs, assist in the development of key project documents including but not limited to client project status and internal meeting reports
Assist senior account team members as needed
Assist account team with driving strategic meetings, developing agendas, preparing workshop stimuli and/or coordinating client events and entertainment
Develop product knowledge base (i.e., understanding of product indications, market research, marketing plans, and competitive knowledge)
Monitor brand and projects in progress
Support team in development of materials
Bachelor’s degree with a concentration in advertising, marketing, communications or journalism and/or coursework related to Healthcare advertising is preferred, not required
Strong academic achievement combined with campus leadership and/or community involvement
A minimum of 1 year work experience within the advertising industry or related field
Healthcare advertising is preferred, not required
Able to multi-task in a faced paced environment while functioning as a member of a highly collaborative team
Able to create basic formulas and formatting within Excel

Account Supervisor Resume Examples & Samples

Day-to-day liaison with program partners and stakeholder groups to advance outreach goals
Planning and executing outreach initiatives with community leaders and other key stakeholders
Developing and executing training program modules, including coordination with program partners and stakeholders
Support for product development and improvement, including synthesizing research findings into recommendations for product improvement, and
Completing assigned projects while balancing other responsibilities within the team
Is authentic. Has capacity to build and foster relationships and support client relations/partnership management
Exhibits enthusiastic personality type that can rise up and interact with a high-energy client
Keeping team appropriately informed and involved in projects

Account Supervisor Resume Examples & Samples

Demonstrate knowledge of the overall social landscape and stay up to date on social media best practices for organizations
Able to lead the creation of social media strategy for campaigns across clients’ owned channels and understand the role each platform plays in telling the overall brand story
Manage the execution of social media campaigns across platforms
Able to set social KPIs based on overall client/campaign goals
Be a lead voice in the development of in-depth reporting that showcases comprehensive social analysis of campaigns and on-going initiatives
Facilitate the process of content creation for clients’ social networks. Make sure content is timely, relevant and accomplishes the communication goal(s)
Develop paid social plans and recommendations, and supervise the execution of paid campaigns in native and other advertising platforms
Work with Community Managers to ensure day-to-day management of social platforms is running smoothly and Community Managers are fully briefed on campaigns/goals
Develop a strong relationship with cross-discipline teams internally and the integrated agency team. Work across teams to ensure consistent messaging is created and campaign strategies are aligned
Lead the develop POVs on social platform developments, best practices, etc. and share among the internal team and clients
Demonstrate a pervasive knowledge of client and agency operations and working agency mix
Challenge the status quo, and proactively seek alternate perspectives and approaches in developing effective social strategies
Contribute to the Social@Ogilvy blog

Account Supervisor Resume Examples & Samples

Exhibits the potential skills of the account management discipline
Understands the agency portfolio of offerings and how to apply them to solve client business problems
Partners and owns the relationship with clients
Is an Agency Driver that works to keep the agency operations moving along
Expected to learn the client business, prepare client deliverables and become a brand expert and trusted client advisor
Understands basic principles of direct marketing, offer targeting and segmentation strategies
Demonstrates familiarity with online marketing channels such as email marketing and overall best practices
Responsible for executing multi-channel marketing campaigns
Builds expertise on a brand’s competitive landscape and product differentiators
Understands appropriate research techniques for strategy, creative, and media needs
Capable of writing simple creative briefs and POV’s with supervision
Participates in /has exposure to development of client marketing strategy
Develops key creative relationships
Evaluates creative work and provides feedback for revisions, as needed
Able to adequately represent client interests to team
Understands the production processes of the agency, particularly from concept sign off, revisions, sign off and production of final assets
Ability to write accurate simple scopes by engaging appropriate discipline leads and asking detailed questions of clients to gain clarity around deliverables and needs (excels in project definition)
Three to five years related direct marketing and/or email marketing experience required
Experience presenting information both orally and in writing
Solid business writing skills MS Word, PowerPoint, Excel

Account Supervisor Resume Examples & Samples

Independently handles
Provides insights to
Prior
Ability

Account Supervisor Resume Examples & Samples

Responsible for leading and managing many complex
Bachelor’s degree in Marketing or other
Significant experience leading larger, more complex
Competent with project management tool(s) and
Demonstrated ability to work independently
Solid experience developing and implementing

Account Supervisor Resume Examples & Samples

Ensure a highly efficient workflow process
Help build and execute ideas that have made and will always make, brand matter
Primary day to day business lead on all aspects of the department’s business on multiple accounts
Obtain, possess and demonstrate a knowledge of the Client’s business, competitive set, structure and process
Juggle Client expectations, objectives, budgets and timelines with the Agency team’s needs for clarity of objective and enough time to produce great work
Freely collaborate with other agency departments
Write compelling project briefs
Provide a critical and discerning eye, and relay constructive feedback
Drive the meeting, participate in the presentation and contribute to the sale of creative work
Help coach and inspire the growth and development of junior staff
Execution/production of print/DM/collateral and digital display is second nature
Possesses strong digital knowledge and/or working knowledge of video/broadcast and mobile; strong interest in learning/using new technology platforms
Demonstrated critical thinking and comprehension skills; keen appetite for problem solving
Calm In the face of pressure to prioritize, multi-‐task, scenario-‐plan, keep costs down and organize
Solid presentation and writing skills
Fiscal smarts, understanding of resource management and P&L impact
Strong interest in learning/using new technology platforms
Proficient in Excel, Word, PDF writer, PPT; InDesign, keynote and Microsoft Project a plus
Energetic and positive
Someone who expects to learn every day and takes responsibility to achieve it
A tendency towards a detail-‐orientation and an understanding that reputation and credibility rests on being accurate
A drive to work toward the highest standards – with a sense of humor Intrigued to upend status quo and able to bring along his or her colleagues

Account Supervisor Technology Resume Examples & Samples

Proactively identify opportunities to insert clients into the broader trends and news cycles of the day by maintaining a high level of relevant tech industry awareness; use this knowledge to help lead the client beyond what’s been done before
Play a pivotal role in handling many of the day-to-day deliverables for the technology practice’s account teams, including content creation and oversight as well as project and account management
Develop high-quality written materials, including press releases; pitch letters, product fact sheets, background materials, planning documents, and executive communications
Think creatively about developing and using new assets to enhance storytelling and media engagement
Have the ability to create tactical execution plans that ladder back to client’s strategy and overarching goals
Supervising the work of account team members by setting priorities, delegating responsibilities and maintaining deadlines
The successful candidate must be results-oriented, have a solid track record of effective media relations, strong writing, strong organization and acute attention to detail. Experience executing global and regional communications programs is a plus. Additionally, candidates should have
Minimum of 4 years of agency experience in developing and implementing communications programs, with an emphasis on public relations work for technology clients
Proven success working with tech, trade and national business media and bloggers. A demonstrated hands-on media approach is required
Excellent writing abilities with extensive experience in all forms of corporate and executive communications, from corporate news releases to executive talking points, strategy development plans, etc
The ability to develop and generate support for strategic, comprehensive communications plans that apply creative tactics and use a variety of communication channels, including digital (e-mail, social media, blogs and intranet), print publications, executive memos, face-to-face meeting scripts/talking points, special events, video, and FAQs
Exposure and working experience with new digital media and social networking tactics and program development
A strong team orientation is critical based on the collaborative culture of the office and FleishmanHillard network
Energetic, self-starter and resourceful problem solver – gets things moving and keeps them on track. High attention to detail with the ability to manage multiple ongoing activities

Account Supervisor Consumer Resume Examples & Samples

Program planning and execution, media relations with a focus on national sports and lifestyle outlets and event planning and management. Candidate will also be expected to manage budgets and supervisor more junior team members on a project basis
The successful candidate must be results oriented, have a deep background developing and executing consumer media relations programs, and experience providing client counsel in regular face-to-face meetings and on-site events
Minimum of 5 years of consumer marketing experience gained in an agency or a corporate environment, with an emphasis on media relations and sports marketing
Strong creative thinking and planning, with demonstrated experience in executing programs and events that gain high level media interest
Solid experience with sports media and in building and maintaining media relationships
Management skills with a proven track record providing leadership to junior staff
Detail-oriented, with the ability to meet deadlines without sacrificing quality
Superior writing skills and proven creativity, with the ability to develop and edit high-quality materials such as fact sheets, news and online media materials, bylined articles and presentations
A polished presence and the ability to consult confidently and effectively clients on – especially while thinking on their feet at events
Financial acumen with the experience and ability to manage OOP budgets

Account Supervisor Digital Strategist Resume Examples & Samples

Develop, package and integrate digital consulting and tactical services within the communications mix offered to our clients
Assist in driving the business development effort for digitally integrated services within FleishmanHillard
Help oversee the development of content including coordinating with creative design and writing copy
Ensure appropriate messaging and editorial calendar planning
Utilize social media monitoring tools to identify trends, establish future key messages, gather insights and provide value to clients. Optimize communications in type, tone, frequency and topic- as well as improve community growth and engagement
Engage in ideation, brainstorming, strategy and creative sessions
Possess minimum 5 years' experience in the social media/digital industry, covering all aspects of digital marketing, e-commerce, social media and integrated marketing communication campaigns
Experience in consulting and driving integrated digital strategy and content solutions to a diverse set of client organizations
Passion for innovation and creative thinking
A consummate team player who brings a passionate, positive, high-energy approach to client service and delivering results. Comfortable in the role of teacher, trainer, mentor
Propensity for time management and multi-tasking: The ideal candidate is a self-starter who is solutions-oriented, thrives under pressure, enjoys fast-paced work and is dedicated to quality. He/she is extremely motivated and in search of a challenging, career-advancing opportunity
Experience with integrated marketing communications campaigns
Experience working in public relations or consumer marketing and will have a solid understanding of integrated marketing, public relations, advertising or digital communications. He/she will have a passion for digital communications, hands-on expertise developing digital and social media strategies to leverage social networking (Facebook, Twitter, Flickr, YouTube, Google+, Instagram, and Pinterest) and blogger outreach
Cultural sensitivity and awareness, and ability to develop vision and work with diverse groups and teams

Account Supervisor Financial Services Resume Examples & Samples

Minimum 5 years of corporate communications experience gained within an agency and/or corporate environment
A background in financial communications and/or investor relations with the ability to read, understand, and communicate complex financial issues and/or products
Excellent writing abilities with extensive experience in all forms of corporate and executive communication, from business media news releases to executive talking points
Advanced knowledge of business media and well-developed skills in building and maintaining media relationships. Skilled in pitching positive stories as well as managing and deflecting negative or unwanted stories
Knowledge of how capital markets work
Experience working with digital media outlets including social networking sites and bloggers
Solid experience in working with accounting, wealth management, insurance, banks, brokerage or other financial service companies
Demonstrated experience in developing and executing integrated public relations plans – confidence in presenting them effectively and persuasively to clients
Energetic, self-starter and resourceful problem solver – gets things moving and keeps them on track. High attention to detail, with the ability to manage multiple ongoing activities
Good interpersonal skills, can work effectively in a team environment, and maintain composure and quality under constant deadline pressure
Ability to recommend and initiate projects with minimal direction

Account Supervisor Brand Marketing Resume Examples & Samples

Play a pivotal role in handling many of the day-to-day deliverables for the brand marketing practice’s account teams, including content creation and oversight as well as project and account management
Drive story idea development and work closely with media to shape and control communications that are in line with overall account objectives
Work with integrated teams to provide clients with seamless multi-channel solutions utilizing traditional PR, digital and social media platforms to deliver maximum performance and results
Supervising the work of account team members, including interns, by setting priorities, delegating responsibilities and maintaining deadlines
More than 4 years professional experience in media and public relations work at an agency or company – preferably in the areas of consumer products, lifestyle topics or similar
Passion for communications and experience of Consumer Brand PR
A self-starter who is positive, proactive, and resourceful
Excellent writing skills and the ability to confidently sell in to the media
Skilled at applied strategic thinking; anticipating issues, trends, and connections, and translating those insights into actionable ideas for the client
Strong understanding of digital platforms online – from web sites to intranets and mobile, social networks to blogs
Ability to spot reactive news stories as well as develop proactive news angles/stories
Strong organization and project management skills; ability to juggle, think quickly and make independent decisions
Effective problem solving abilities: ability to keep things moving, on track, and understands how to switch gears when needed
Results-focused approach and commitment to go the extra mile for clients and colleagues
You have an excellent command of both spoken and written German and English

Sephora Key Account Supervisor Resume Examples & Samples

Be familiar with retail channels like Departments Stores, Luxury Boutiques, Duty-free Shops, etc
Build a clear vision of the Key Accounts position by providing an account management plan by instruction of KA Manager
Detailing the general situation, including accounts’ strategy, organization, risk analysis, specific needs, account decision process and decision makers and competitive market share position, pricing-ranking and inventory
Proposing a commercial strategy in line with the activity objectives (volumes and profitability) and realizing sales objectives defined by KA manager

Managing Account Supervisor Resume Examples & Samples

Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs
Communicate account status to agency management regularly
Minimum of 7 years of large agency and/or public relations experience, ideally with working with large consumer brands, CPG products, and/or experience with marketing to men

Account Supervisor Resume Examples & Samples

Perform a wide range of duties including development of client programs, strategic planning, staff development and financial management. Serve as key liaison among client, account team and agency management
Demonstrate proficiency in writing and editing materials including client press releases, byline articles, correspondence and reports
Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field. Master’s degree in a communications field desirable
At least five years of public relations experience, including project management and two years of basic supervisory experience
Experience counseling senior level clients
Experience working in interagency teams with multiple marketing partners

Account Supervisor Resume Examples & Samples

Build rapport and cultivate relationships with clients through sound counsel, creative problem solving, idea generation, and flawless execution
Provide strategic guidance to clients; anticipate and address client needs and challenges especially at it relates to food; plan and develop integrated programs that exceed client objectives
Research, write, edit and present high-level materials, including communications plans, POV’s, Q&A’s, press materials especially as it relates to the food industry
Drive successful media relations efforts on behalf of clients through key message development, media training, pitching compelling stories in food, nutrition and health and building strong relationship with industry and national business/consumer reporters, bloggers and influencers
Lead, manage, and motivate team members by promptly reviewing work and providing constructive feedback; identify beneficial training and development opportunities
Bachelor’s degree in communications, marketing, or health sciences

Account Supervisor Resume Examples & Samples

Demonstrate working knowledge of consumer/shopper marketing landscapes and the client’s own industry to develop new business opportunities and potential revenue streams within existing client
Partner with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/shopper insights that drive purchase behavior change
Demonstrate leadership to internal Agency concept, creative design, and production team members in order to ensure all deliverables are on strategy and meet client expectations
(Required): Bachelor's Degree or equivalent experience in Marketing/Brand Management
(Preferred): MBA Degree or equivalent experience
3-5 years of experience in the role of leader/manager in agency, brand management, and/or media production, preferably in the grocery channel
6+ years of experience in consumer product, brand manage, media, or agency experience preferred
Superior task management, interpersonal, written and verbal communications skills
Persuasive presentation and strategic selling skills
When brand facing, sit on-site with clients, fully representing the agency in-front of the client and representing the brand back to the agency
Develop and own key influencer relationships that build a trust-based partnership with client teams, agency partners, and third party vendors
Design and lead proposal and program development presentations with limited guidance from a Director
Establish agency thought leadership for defined area of responsibility
Supervise and/or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
When field facing, responsible for key channel or customer comprising 10%+ of the client’s business
Responsible for recruiting, hiring, training, and development of direct reports with support of a Director
Engage, mentor, and inspire Agency cross-functional team by teaching the fundamentals, demonstrate, and empower proactive thinking, prioritize goals, and facilitate conflict resolution as needed
Communicate and interact effectively with cross-agency teams for all departments and/or clients to deliver timely client decisions and approvals
3-5 years of experience in the role of leader/manager in agency, brand management, and/or media production
Creative self-start with strong relationship, organization, negotiation, and problem solving skills
Able to work with third party properties, agencies, suppliers and media organizations

Account Supervisor Resume Examples & Samples

Oversee the execution of (predominately) digital projects and programs from conception through execution to ensure strategic alignment remains intact
Develop and implement marketing communications strategy, plans and programs that support day-to-day account activity and long-term business objectives
Manage, train, supervise, and develop an Account Executive
This client is supported across WPP agencies; you will be responsible for acting as a liaison across the integrated agency teams
Identify key opportunities for growth; help to develop, refine, and present ideas/programs to existing clients
Provide agency and client deliverables including creative briefs, marketing and communication plans/calendars, brainstorming sessions, creative strategy sessions, POVs, competitive analyses, etc
Help manage finances including budget forecasting, estimating, and monitoring project budgets
Provide strategic leadership by keeping current on the industry and technology trends affecting the client’s business

Account Supervisor Resume Examples & Samples

Bachelor’s degree in marketing or related field plus six years' experience in an advertising/direct marketing agency
1+ years' supervisory experience
Financial/Pharma industry experience a plus with demonstrated integrated campaign experience
Digital/interactive campaign experience required
Ability to lead & work across internal departments, independently & within a team matrix environment, to create & solve clients' marketing problems
Ability to offer proactive solutions and ensure successful progression without guidance when necessary
Comprehensive understanding of relationship marketing techniques and how they are utilized to deliver client objectives
Excellent communication skills, including but not limited to: writing long and short formats, presenting projects and listening to clients and working associates
Ability to prioritize, organize and multi-task effectively
Ability to exhibit client service approach with results-driven performance

Account Supervisor Resume Examples & Samples

Supervise the strategic direction and development of communications for the client
Direct the development of the digital and e-CRM communication plans
Assist client in establishing long and short term marketing objectives and goals
Act as internal client champion relative to other agency functions
Oversee new product and service launches
Responsible for all final agency work-quality control; ensure seamless project delivery
Manage project management staff in daily work flow, training and career development
Assist in managing account and SOW efficiency and profitability
Participate in financial forecasting, tracking and reporting
Management/Leadership/Team skills
Sound qualitative & quantitative analytical skills
Prior experience with digital and e-CRM
Knowledge of all agency functional areas; including brief development, creative development, production and deployment
Four to six years' advertising agency experience, with a minimum of two years account management experience
Strong direct marketing experience with an integrated marketing perspective

Account Supervisor Resume Examples & Samples

Demonstrate
Challenge the
Supervisory
Global social roll
Can work on tasks
Proven ability to
Familiarity with

Account Supervisor Consumer Resume Examples & Samples

PR agency experience is a must, and in-house experience is a plus
Develop and edit high quality written materials, including media correspondence and story angles; and illustrate strong presentation skills
Strong event planning and account, program, and project management skills are essential
Excellent media relations skills (both traditional and social/digital), emphasis on business media skills as well as business/technology relationships and technology trade media relationships. Must have in-depth familiarity with technology trade media
Contribute to compelling new business proposals
Team player with a ‘can do’ attitude. Experience working within a complex, highly matrixed organization is a plus
Professional, proactive and committed to high standards in the quality of the communications product

Account Supervisor Resume Examples & Samples

Play a pivotal role in handling many of the day-to-day activities for our account teams, including working with senior members of the team to help coordinate projects and clients, and manage timelines, deliverables and budgets
Create a variety of content for a range of stakeholders and audiences. Help shape client stories and messages, with the goal of integrating our clients into the broader news cycle and trending social conversations. Deliverables will include plans, memos, research, written content, media materials, website and social media content, client correspondence, and collateral
Develop and execute various events from start to finish and have the ability to travel. Represent client confidently among various stakeholders and work with client teams at all levels including executive leadership
Maintain and develop trade media relationships, particularly in the agriculture and agribusiness space. Pitch sophisticated ideas, and develop creative written materials that capture these audiences, and reflect an understanding of our clients’ business
5 - 7 years of experience gained in agricultural communications, public relations, journalism or a similar field. Experience specifically related to developing and implementing agriculture and food-related public relations programs is required and supervisory experience is a plus
An agricultural background with experience throughout the food chain – the ability to communicate to farmers, as well as knowledge of consumer communications
An understanding of today’s agricultural environment, including challenges and opportunities
Agency, agricultural trade association, farming equipment and/or issues management experience is a plus
Versatile, persuasive writing skills and experience developing high-quality written materials, including communications plans, client correspondence, and media communications
Strong strategic thinking and planning skills, with a proven track record in traditional media relations and social media management
Proven experience planning and executing a variety of events, including vendor management

Senior Key Account Supervisor Resume Examples & Samples

Be responsible for account management ( new product listing/promotion planning)
Be responsible for store execution coordination
Being the backup of account manager
Be responsible for store market visit and field coaching
Be responsible for ordering following
Be responsible for account data analysis report/promotion follow-up
Requires bachelor degree or above major in commercial business or equivalent
Over 2 years FMCG working experience, especially on customer management
Be familiar with MS office software
To be good communication and teamwork/ Conflict management/ Self-development
English capability (reading、writing and oral) is required

Account Supervisor Resume Examples & Samples

Manage day-to-day activities for one of the world’s leading companies, including content creation and project management
Work with integrated teams and vendors to provide clients with seamless multi-channel solutions utilizing traditional PR and digital platforms to deliver maximum performance and results
Develop and manage positive relationship with clients and vendors
Organize and execute major events in support of communications initiatives and news
Secure keynote and panel speaking opportunities for executives at national and international events
Write and edit materials highlighting new products/initiatives
Manage updates to product offers ongoing
Oversee digital team for execution of projects including content and timeline
Manage relationship with external translation agency and facilitate projects ranging from budget quotes and timeline to translations and proofing
Facilitate invoice processing for translation vendor; manage budget tracker
Coordinate with clients and agencies on priorities, as well as collateral available to incorporate on website
5-8 years of demonstrably significant and successful experience in implementing major integrated consumer campaigns that have an impact on client business
Agency experience is a must and in-house experience, particularly in B2B Technology, is a plus. Experience working with large global brands is required
The ability to develop and generate support for strategic, comprehensive communications plans that apply creative tactics and use a variety of communication channels
Excellent writing abilities with demonstrable experience in all forms of communication, from strategic plans to media news releases to executive talking points
Proven ability to prioritize, be assertive and a willingness to take ownership is essential to success. This translates to strong multi-tasking skills and the ability to effectively motivate staff and clients
Must be able to speak and write proficiently in both English and Spanish

Account Supervisor, Brand PR Resume Examples & Samples

Act as primary contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
Provide strategic guidance to clients on an ongoing basis, specifically in the area of nutrition; anticipate and address clients’ needs
Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability
Four to six years of agency and/or in house public relations experience, ideally within the consumer brand space
Ability to speak and write Spanish fluently would be a huge plus
Direct experience in building and managing teams

Account Supervisor Resume Examples & Samples

Continue to foster client-agency relationship to build trust and become a valuable resource to clients
Minimum of 6 years of large agency and/or public relations experience, ideally with working with large consumer brands, CPG products
Demonstrated track record in building strong client relationships and delivering programs that exceeded anticipated results

Account Supervisor Resume Examples & Samples

Partners and owns the relationship with clients at the most Jr. levels
Ability to manage and multi task across a significant number of deliverables for high complexity global campaigns
Responsible for executing multi-channel marketing campaigns for major global loyalty program
Manage creative development & review process through client’s web-based content management system
Collaborates with key client stakeholders to solicit and develop feedback for loyalty member communications
Establishes core relationships with junior clients
Knows when to escalate potential problems
Three to five years related direct marketing and/or email marketing experience required. Loyalty experience preferred
Experience working with content management systems a plus
Global account management and/or agency experience

Account Supervisor Resume Examples & Samples

Develop and execute high-quality media programs from conception to execution to placement
Contribute compelling ideas for new business proposals and presenting them effectively and persuasively
Work to proactively place favorable stories and develop strong placement track record
Work collaboratively and productively with team members across the FH network/globally
Utilize excellent writing skills in development of press releases, executive speeches, Q&A, pitches, etc
Have strong relationships with top tier media
5+ years of public relations agency experience working across various practice areas
Proven track record of success securing coverage and building relationships with top tier media
A proven ability to develop compelling, insight-based strategic proposals and present them effectively and persuasively
Outstanding communications skills (oral, written, and presentation)
Excellent organizational and planning skills; able to work quickly under pressure, handling and prioritizing multiple assignments
Work as a team player in a fast-paced environment
Experience pitching issues and stories to top-tier and trade media outlets
A detail-oriented approach, with the ability to meet deadlines without sacrificing quality
An ability to work well within a team environment, complementing senior leads and managing junior staff
A proven ability to manage large projects without much supervision

Account Supervisor Resume Examples & Samples

Strengthening our relationship with the clients, becoming their go-to resource – you’ll win them over by asking the right questions, agilely leading insightful, real-time dialogue, and being a visible and influential presence among their senior management
Displaying a firm understanding of the client team’s structure, hierarchy and political realities
Knowing all there is to know about the client’s product or service, the market and its consumer – and understanding the marketing objectives in terms of sales, market-share and competitor products
Acting as an ambassador for the brand, internally and externally
Helping the client promote work within their company and, when appropriate, the broader marketplace
Creating dependable, organized and clear communications at all levels and across all departments
Steering actionable briefs and presenting work confidently and persuasively
Managing client and agency team expectations, day in and out, and helping clear roadblocks to success
Developing team members by coaching, training and identifying areas of growth
Overseeing various production stages and ensuring adequate resources
Understanding the larger financial picture and impacts on contribution margins/revenue targets
An unwavering passion for marketing, and an unstoppable drive to bring the best work to life
Four years of college education and five to seven years of experience, preferably at a creative agency
Impressive expertise in the digital world – you keep a pulse on what’s happening, and you offer smart POVs on how businesses should adapt accordingly
Excellent analytical skills and strategic thinking – you’re strong on both IQ and EQ, as adept at reading data for insights as you are at reading clients for feedback
Effective time-management, impeccable organization and the flexibility to adapt quickly to changes
Proven leadership and management training – you’re known for your ability to coach and develop talent, inspire and drive change, and bring varied groups together to collaborate effectively
Amazing communication and presentation skills – you’re articulate, straightforward and engaging

Account Supervisor Resume Examples & Samples

Drive multi-channel program and campaign development, working with multi-disciplinary teams
Be the day-to-day contact for Manager and Director level clients. Author core client communications such as contact reports and Scope of Work documents including timelines, budgets and descriptions of deliverables
Coordinate team meetings and client presentations
Facilitate the development of project briefs, working with strategic planners and analysts
Be the organizational center of projects – manage projects, problem solve, and lead flawless execution even when the path to executing deliverables is ambiguous and you are receiving input and direction from multiple stakeholders
Track project budgets and scopes, assessing estimates to actuals, managing Change Order process as needed
Will quickly gain pervasive knowledge of client and Agency operations and working knowledge of Agency matrix
Responsible for regular recalibration of budget, as needed
Monitors on strategy, on-time/on-budget project performance, and escalates as necessary
Ability to understand and manage details of a campaign in the context of a larger business picture
Ability to understand, analyze and document financial impact of run rates against deliverables
Builds the client’s business through recommending, fostering, creating, and delivering effective advertising
Challenges direction, or the status quo, and seeks alternate perspectives and approaches in developing effective advertising strategies
Encourages client consideration and application of agency-generated POVs when developing ideas and advertising plans
Works integrally with other Agency departments to develop effective strategies, briefings and creative and strategic work
Collaborates with other depts. (analytics, marketing strategy, digital strategy, etc) to create marketing communications plans
Capable of writing simple marketing plans
Accountable for management of all OOP expenses
Actively works to grow and develop the skills and abilities of junior agency staff
Bachelor’s degree Marketing, Communications, or related field
Three to five years agency experience Account Executive, Assist. Account Exec., Associate, Sr. Associate, or related occupation
MS Project, PowerPoint, Excel
Apple Keynote, Pages, Numbers
Demonstrated capability in managing subordinates
Strong digital experience

Account Supervisor Resume Examples & Samples

Assists and supports Client Services staff with the internal management of all active projects including working with Internal Operations/Finance to open projects and communicate project numbers to all concerned
Documents details related to project(s) which may include providing service to the clients’ existing customers, prospecting new customers, and coordinating day-to-day services
Generates reports, documentation around projects, and fulfills ad hoc requests from the client
Performs quality control checks as needed regarding project business rules & regulations to ensure compliance and efficiency
Experience in digital communications is a critical skill requirement
Assembles and is responsible for weekly completion and distribution of accurate and comprehensive status reports to clients as well as production schedules when needed
Sets up all meetings based on the schedules (internals and kick offs)
Attends meetings relevant to current projects. If necessary take notes, and provide written call reports pertaining to what was discussed and next steps. Circulate call reports to appropriate internal team members and clients
Handles administrative tasks as requested including – but not limited to – project creation in the Wunderman online systems, creation and assignment of tasks in multiple online task management systems, maintenance of folders on the shared drive, maintenance of files including production estimates and conference reports so they are current and correct, as well as timelines, calendars, and schedules for their assignments
Maintains relationships and task coordination with partner marketing agencies – including other Wunderman offices, other sister WPP agencies, plus other client-specific marketing agencies that are not part of WPP
Assists Client Services staff in research and preparation of their presentations of quarterly competitive reports to assure that the client and creative partners are kept abreast of marketplace developments
Act as resource for current information about the status of all projects in progress and aim to keep supervisor informed of same
Assists in reviewing & approving monthly client invoices, plus assembling monthly summary budget reports for review in regular meetings with clients
Maintain/update Team Contact List – including both internal and external partners
BA in Advertising, Marketing or related preferred
Direct/CRM and Interactive marketing experience preferred
Strong project management skills with great attention to detail
High-level customer service skills such as recognizing clients’ needs, responding promptly to requests, professionalism, collaboration, etc
First-rate thinker with excellent communications skills: writing and presenting
Marketing/advertising or agency internship a strong plus
Computer literate, web savvy
High energy and naturally curious with a passion for driving customer engagement through inspired creative that is data inspired
Intermediate knowledge of MS Office products including Word, Outlook, Excel, PowerPoint, and Access.Includes ability to learn & navigate through new online tools that are constantly evolving
High attention to detail and ability to multi-task and re-prioritize

Account Supervisor Resume Examples & Samples

Fosters a growth environment, mentoring team members and looking for education opportunities
Supports team members on calls, in-person meetings and projects
Immerses self in customer’s business and has a clear understanding of goals, challenges and vertical insights
Works across internal teams to drive strategic executions
Identifies opportunities for continual improvement and implements measures to solve
Assesses performance to goals for customers and for the team
Manages and understands financials of a customer list
Serves as an account manager for strategic opportunities and accounts
Effectively shift priorities for team to ensure deadlines and critical items are addressed
Appropriately positions solutions to meet customer needs
Effectively lead negotiations on set terms with customers
5+ years in account management with additional 1 - 2 years’ experience in managing account team members
Strong leader and clear communicator
Demonstrated ability to strengthen client relationships
Proven account success with managing combined budgets of $5mm+
Experience coaching and mentoring team members in growth
Bachelor’s degree is a must
Strong Excel, Word, Powerpoint skills are a must
Ability to travel up to twenty percent

Senior Account Executive / Account Supervisor Resume Examples & Samples

Bachelor’s degree in Communications, Journalism, Public Relations, English, Marketing or a related field
Three-plus years of experience in a public relations agency or similar position in a non-agency setting
Solid experience pitching media (business, financial and consumer press and bloggers)
Excellent writing, presentation (written and verbal) skills and a strong work ethic
Background in developing and implementing social and digital programs
Track record of excellent client relationship management
Strong background in program implementation and delivering results

Account Supervisor Resume Examples & Samples

3 - 4 years Agency experience working on fully integrated campaigns across multiple brands/products, preferably luxury or spirits experience
Posses excellent project management skills and shares information proactively and efficiently both internally and among client teams
Flawlessly execute projects with strong attention to detail
Be solutions-oriented – focused on recommending solutions, rather than simply raising red flags
Be a self-starter – someone who wakes up in the morning and loves working in this industry
Exhibit passion for the work – be willing to stand up for the team and for your ideas
Be nimble and hands-on – keep things moving and think smartly, quickly; demonstrate an “all hands on deck” approach
Think critically (conceptualizing, analyzing/applying/evaluating) and exhibit active listening skills
Proactively recognize opportunities and demonstrate intellectual curiosity and creativity in generating business ideas with AD
Actively listen to clients and be able to communicate client needs/wants to the full team; trustworthy
Oversee work across multiple departments and ensure high quality deliverables
Be curious – someone who thinks beyond the ask to the big picture, ask questions and seek answers
Have the ability to review and analyze reports, helping pull together and tell compelling stories to the client
Research competitors and generate a point-of-view about the marketplace and implications for the client
Share and collaborate learning and goings on with cross departmental teams
Proficiency in Microsoft Word, PowerPoint , Excel, Outlook

Managing Account Supervisor, Brand Resume Examples & Samples

Act as primary client contact for several client business units; continually foster client-agency relationship to build trust and become a valuable resource to client
Encourage and train account teams on developing incremental business; guide them in how to recognize and develop new business opportunities with clients
Maintain team billability and productivity requirements; monitor for account profitability
Function as key player in pursuing new business opportunities and in leading the proposal and presentation processes; prior experience preparing federal government proposal responses a plus
Work with office management to develop and implement company policies and procedures; reinforce Ketchum values, ethics, culture and critical success factors
Maximize utilization of team members through effective recruitment, employee goal-setting, appraisals, development plans, etc.; work with human resources in dealing with personnel matters
Encourage and create a can-do working environment, reinforcing the importance and value of each team member’s contributions
Demonstrate and develop presentation, negotiation and problem-solving skills; demonstrate ability to effectively develop full range of materials, including media materials, byline articles, speeches, client correspondences and reports
Stay on top of PR trends in the industry; bring them to the attention of clients and associates, as appropriate
Work with financial manager to ensure client budgets are comprehensive, actual costs are monitored and approved, and billed account receivables are collected in a timely manner
Bachelor’s degree in communications, public relations, journalism, English, marketing or a related field
Minimum of seven years’ of agency and/or corporate public relations experience
Strong client service focus – ability to read and understand client cues and react/adjust to them, as well as adapt to changing/evolving client objectives and strategies
Ability to manage, track and work within allotted budgets

Account Supervisor Resume Examples & Samples

Client service – Manage solid client relationships by being a partner and advisor to the clients. Lead and monitor day-to-day account activities and long-term business objectives. Help manage finances including budget forecasting, estimating, and monitoring project budgets
Project management and execution – Oversee the DTP execution of digital and offline projects and programs from conception through execution. Inspire creative development. Provide agency and client deliverables including creative briefs, marketing and communication plans/calendars, brainstorming sessions and creative strategy sessions
Strategic thinking - Develop and implement marketing communications strategy, plans and programs. Identify key opportunities for growth; help to develop, refine, and present ideas/programs to existing clients. Provide strategic leadership by keeping current on the industry and technology trends affecting the client’s business
Teamwork and agency – Ensure the use of “best practices” and effective process across the agency. Be a strong team builder and grow internal relationships. Be creatively driven and data inspired!

100

Account Supervisor Resume Examples & Samples

Develop and implement creative programs that produce superior results for clients
Develop and pitch client programs/projects and assist with program implementation
Oversee and implement traditional and digital/social media PR programming and influencer outreach
Monitor projects to ensure that deadlines and quality standards are met
Set accurate campaign budgets and brings projects in on budget
Set and meet campaign measurement and evaluation criteria
Identify the training and development needs of junior staff and provides opportunities which enable staff members to reach their full potential

101

Account Supervisor Resume Examples & Samples

Act as trusted advisor to the client
Monitor workflow of projects; intercede when issues arise
Assume a leading role in the review and evaluation of the quality of the Agency's product
Work with clients to advance their business needs and develop long-range communications and marketing plans. Grow existing accounts where possible
Advise senior agency management on the status of each business, client relationships and specific opportunities or problems
Ensure team enjoys high morale is appropriately rewarded, and consistently delivers superior work
Ensure that the Agency is associated with outstanding creative work that is both strategic and breakthrough
Work to make sure invoicing is current and accurate and that the account is running at its target profitability
5+ within an account management role. Minimum of 3 years' experience in a digital agency
Extraordinary written and verbal communication, knows how to create relationships and goodwill
An understanding of the individual client, agency business objectives, and the overall client business
Demonstrates consistently sound judgment and creative, flexible thinking

102

Account Supervisor Resume Examples & Samples

Possess meaningful insights and critical assessment of MW’s business, experiential marketing and PR strategy and tactics. Proactively apply analysis to find effective solutions, recommend results-oriented innovations and anticipate implications and consequences
Recommend strategies and tactics based on understanding clients, competitors and related trends and best practices for executing successful traditional, digital and social campaigns
Demonstrate solid understanding of key client information including business strategy, industry trends/challenges, products and services offered, key customers and competitors in the marketplace
Effectively develop strategic plans and translate into tactical programs
Manage responsibilities independently with little day-to-day direction from senior members
Collaborate successfully and independently with client service colleagues and other MW support departments
Demonstrate writing excellence when crafting internal and client materials and correspondence; assign, edit and approve client-related documents, draft press releases, key messages and other press material
Demonstrate and continually improve effective written and verbal communication
Manage client meetings and communication
Develop editorial/journalistic/media contacts and maintain and leverage relationships with key media
Assume key responsibility for executing media outreach, and managing team outreach; communicate team goals and establish measurable results. Take responsibility for team performance by setting clear goals and expectations and tracking progress
Effectively delegate to and manage workflow, project status and due dates among other PR team members; advise senior team members of developments
Manage the planning and implementation of consumer and media events, media training, media tours, related video production, talent integration, etc. Staff in-market execution of such
Manage analyzing and presenting campaign results
Manage account budgeting, accounts receivable and payable and P/L
Contribute agency wide creative and strategic ideation for current and new account work; foster an environment that encourages innovation and creative thinking
Demonstrate effective problem-solving, taking initiative and having the ability to recognize, analyze and tackle a problem using a thought through and systematic approach
Possess ability and desire to work cooperatively as a team, and in a multi-tasking, deadline driven environment; as a manager, possess the ability to get groups to work together
Adapt quickly to changes: proactively and effectively anticipate, understand and respond to the changing needs of both internal colleagues and external client. Manage change personally and among team members
Other duties as assigned that support the overall agency, department and program goals
BA or BS in Public Relations, Communications, Journalism or closely related field
Minimum of 4 - 6 years in a PR experience in an agency or consumer products/brand environment
Proven experience in traditional, digital and social media strategies and execution
Demonstration of results-orientation, problem-solving skills and attention to detail with ability to balance priorities
High level of initiative
Exposure to generating publicity through event/experiential marketing is a plus

103

Account Supervisor Resume Examples & Samples

4 - 5 years agency experience working on fully integrated campaigns across multiple brands/products, preferably with retail or CPG experience
Consistently demonstrate strong communication skills in both verbal and written form
Upholds high professional standards and demonstrates self-awareness and maturity in all relationships
Possess excellent project management skills and shares information proactively and efficiently both internally and among client teams and vendors
Mine data, provides insights and offers recommendations (to Group Account Director) on business-oriented challenges/opportunities
Think critically (conceptualizing, analyzing/applying/evaluating)
Proactively recognize opportunities and demonstrate intellectual curiosity and creativity in generating business ideas with Group Account Director
Actively listen to clients and be able to communicate client needs/wants to the full team
Have the ability to review and analyze reports, helping pull together and tell compelling stories to the client for POVs, Quarterly Business Reviews, etc
Proficiency in Microsoft Word, PowerPoint, Excel, Outlook

104

Account Supervisor Resume Examples & Samples

Playing a pivotal role in handling most of the day-to-day deliverables, including written content creation as well as project and account management
Developing and reviewing high-quality, thoughtfully written materials, including press releases, pitches, planning documents and bylined articles
Working with integrated teams to provide clients with cross-channel strategies utilizing traditional PR, digital and social media platforms to deliver maximum performance and results. Candidate should have experience working alongside content creators (videographers, graphic designers, etc.)
Capitalizing on expertise in – and understanding of – the relevant media landscape and building and maintaining relationships with technology and relevant business reporters
Working with junior staff to proactively identify opportunities to insert clients into broader trends and the ongoing news cycle by maintaining a pulse on relevant industry news and presenting new, fresh ideas to the team and client
Supervising the work of junior team members by setting priorities, delegating responsibilities and maintaining deadlines
Communicating directly with the client during team meetings and in day-to-day project management
Minimum of 3 years agency experience implementing communications programs and supporting account teams
Excellent time and priority management skills
Broad technology business understanding – both B2B and B2C tech landscape familiarity preferred. Ability to think creatively and tell complex stories in an easily digestible way
Excellent writing skills with experience in all forms of corporate and executive communications, from news releases to executive talking points
Ability to take strategic plans and translate into actionable, tactical PR recommendations
Experience with digital media and social networking tactics and program development
Good interpersonal skills: can work effectively in a team environment and maintain composure and quality work while under deadline in a fast-paced environment

105

Managing Account Supervisor Resume Examples & Samples

Demonstrate proficiency in writing and editing materials
Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field
Minimum of ten years of large agency and/or public relations experience, ideally with working with large corporate clients

106

Account Supervisor Resume Examples & Samples

Responsible for the internal profitability and revenue of the agency; acts as an advisor to ensure that client team is acting most efficiently
Responsible for creating new or expanding on business opportunities within client projects
Builds new business opportunities; markets the agency through networking and selecting viable clients
Actively protects the assets of both the agency and clients
Negotiates and builds agency compensation plans designed to benefit both the client and the agency

107

Account Supervisor Advertising Resume Examples & Samples

At least 2 years of experience in Advertising or related field and/or Bachelor Degree in related field
Advanced research skills
Familiarity with a variety of the field's concepts, practices and procedures
Strong organization skills

108

Account Supervisor Resume Examples & Samples

Ensure work is celebrated throughout Rightpoint, with the client and within the Industry
Identify, pursue and convert new business opportunities for Rightpoint within your account portfolio
Provide a supportive work environment, based on open communication, trust and regular performance reviews
Client Services - Responsible for on-going relationship management with clients that drives growth of Rightpoint solutions within managed accounts; responsibility to partner with and grow client portfolio
Delivery – Responsible for all aspects of delivery results to Rightpoint clients including utilization management and personnel development
To work effectively with Operations, Solution, and National Practice leads to ensure the effective use of resources and quality of delivery. Through strong leadership and management, ensure all accounts are delivered profitably
Strategy - Responsible for refining and executing the short- and medium- term strategy for the strong, profitable growth of the Rightpoint business within the context of overall company goals
Business Development – Working with the Rightpoint Business Development team to exceed budgeted revenue goals, as well as controlling expenses
Project Accountability - Work with Project Management team on all projects within the client portfolio to ensure on time, under budget delivery
Communicate with account portfolio leadership on business issues, market opportunities, changing conditions, and any other factors influencing the company’s market position, competition, or reputation
Continuously prioritize the team’s market focus, with emphasis on high-growth prospects, specific target accounts, and categories for development
Supervise the work of Account Managers on larger accounts
Mentors and coaches project team members across disciplines
Establish benchmarks for success combined with careful monitoring of performance. Develop appropriate reporting systems to keep the team and account portfolio leadership well informed
Act as the Rightpoint “brand steward” among all decision-makers in the digital agency and related communities
Minimum of 6 years’ experience building exceptional client relationships and managing project revenue
Minimum 3 years’ experience within the digital, interactive, advertising, or consulting industries
Minimum Bachelor’s degree or commensurate experience
Strong understanding of technical, creative and IA/UX practice groups
Have managed a portfolio of multiple concurrent client relationships
Agency experience coupled with a strong understanding and exposure to Digital Marketing and/or Employee Engagement and a wide range of Technical Solutions
Experience working with C-level executives and a proven ability to constructively challenge a client’s thinking and transform a client’s business
Experience working with cross location based teams a plus
Experience of creating and executing on go-to-market strategies and delivering effective profitably within a multi-tiered environment
The ability to work strategically, lead from the front, as well as ensuring operational delivery and a hands-on approach
A proven record of achievement in producing sales volume and profitability at agencies, managing the process of powerful client response, strong delivery and exceptional closing skills
Ability to work closely with account portfolio leadership in formulating appropriate programs and executing them in a unified, team driven effort
Record of success in creating sales proposals driven by value, not price
A positive reputation in the market as an excellent listener, problem solver, and customer advocate

109

Account Supervisor Resume Examples & Samples

Build strong and lasting client relationships based on trust, success and marketing savvy. Become a key partner our clients look to as they grow their businesses. Bring a relevant viewpoint and great ideas to the table
Create and execute flawless, cost-effective, results-oriented advertising and marketing communications programs
Define and/or review project scopes based on project objectives and ensure work is clearly defined, documented and estimated
Demonstrate good business partnership with Lincoln clients, target the right objectives and deliver solutions
Understand the digital world and what it takes to provide and execute comprehensive digital solutions
Get the job done – work cooperatively with a variety of team members and disciplines (account planning, creative, public relations, production, digital media and analytics), while following internal processes and timelines
Communicate, communicate, communicate
A successful track record in managing large integrated campaigns (and budgets) for high-profile brands
Deep understanding of agency processes, capabilities and how to get work done effectively, on time and on budget
Exemplary organizational and project management skills – the ability to manage multiple tasks and moving parts in a fast-paced, deadline-sensitive environment
Experience in building strong relationships with clients and co-workers. Must be a diplomat, a strategist, a psychologist and a clear communicator all rolled into one
The ability to provide thoughtful and accurate counsel to clients regarding traditional and digital marketing solutions
Confidence, integrity and professionalism necessary to represent the agency to its client(s) and prospects
An absolute passion to produce great advertising and marketing solutions that make a mark in the industry
An articulate, friendly, “whatever-it-takes” attitude, along with a strong work ethic. (A good sense of humor helps too.)
Five to seven years of experience in a marketing communications, advertising or digital agency
Foster a close communications relationship with client senior management, creating an atmosphere where issues regarding pricing, performance or team personnel can be discussed
Provide leadership in the development of strategic plans that will grow the clients’ business as well as generate incremental billings and income
Participate in major client presentations and makes other contacts that will strengthen the agency/client relationship
Oversee implementation of tactical plans
Oversee the planning process assessment, situation analysis, brand planning and development of strategic direct marketing plans
Determine staff hour requirements and other resources necessary to assure a high level of service to clients as well as profitability including the review of scope of work
Evaluate performance and skill level of account group personnel and recommend staffing changes necessary to support client needs
Oversee the scheduling and flow of work from the team’s client(s)
Review each client account’s profitability with the department supervisor periodically
Work with all departments on strategy, research and results measurement
Conduct regular meetings with the account team and relevant members of other services to discuss client problems, opportunities, and work in progress
Supervise, train and motivate account team members to assure a high level of performance on behalf of clients
Develop, train and oversee 2 to 3 Account Supervisors
Represent the Company/Agency’s senior management on a day-to-day basis at the Client and within the Company/Agency
Oversee the development of technical solutions and database marketing strategy
Process/communications management
People/relationship building
Maintain cost controls
Perform other duties and projects as assigned
Excellent public speaking skills and experience
Experience with communications and marketing via the Internet
Ability to foster strong, cohesive working interdisciplinary teams
Aptitude to define solutions that will generate measurable results for the client
Thorough knowledge of the principles of advertising, marketing and media. A basic knowledge of disciplines underlying these principles, i.e., psychology, economics, journalism
Thorough knowledge of the dynamics of digital and interactive. How each digital and interactive element performs alone, how they perform together and how they are constantly changing
Ability to use alternative analytical approaches to solve digital/interactive/marketing problems
4 to 6 years in the industry or related experience in developing interactive projects and managing large creative team and clients
Experience with various projects types, including web, mobile, video, brand, and strategic consulting
Proven track record of managing multi-million dollar accounts successfully
Bachelor degree or equivalent. Advanced degree desirable, MBA preferred

110

Advertising Account Supervisor Resume Examples & Samples

Bachelor's degree or equivalent, and 12-15 years of related experience, with 5+ years strategic account management experience in an advertising/marketing environment (within an ad agency and for a client with similar size/mission/structure and requirements) requiring simultaneous management of multiple projects with both short and distant deadlines, extensive long-range marketing planning, budget tracking, and management
Experience managing mid-level account services personnel
3-5 years account management experience in a military recruitment environment
PMP certification

111

Account Supervisor Resume Examples & Samples

Manages, coordinates and leads agency resources in order to meet the client’s marketing needs
Functions as the regular client contact for your initiatives
Provides perspective and leadership in development of strategic thinking and quality creative solutions across multiple channels
Has full knowledge of client business and is responsible for communicating this to the team
Associated deliverables include but are not limited to marketing and communication plans/calendars, brainstorming sessions, creative strategy sessions, POVs, competitive analyses, new project proposals, etc
Operational tasks include but are not limited to timesheets, expense reports, monthly internal and client financials, client status reports, partner forecasts, resource planning and more depending on team needs

112

Account Supervisor Resume Examples & Samples

Your ability to operate fairly independently and with minimal direction on multiple, complex integrated marketing communications projects
You thrive in a fast-paced environment and are easily adaptable to change
Needless to say, you bring outstanding written and verbal communication skills
You bring your proven track record of successful end-to-end cross-channel project management. You are able to drive team objectives and deliver work that is on time and on budget
You have an ability to create and maintain strong business relationships, build trust, and foster collaboration
You are able to interpret data and generate insights-competitive, tracking, research, consumer sentiment and are able to apply it in strategic decision-making
Your uncanny ability to assess audience needs, and identify/coordinate resources to solve a variety of problems
You are on top of industry trends. You track what competitors are doing, and provide well-informed recommendations
You bring a deep interest and prior experience in delivering coordinated advertising and integrated communications across a multitude of channels (paid, earned, owned-print, DM, digital, etc

113

Account Supervisor Resume Examples & Samples

Supervise day-to-day implementation of Regional and Local Market advertising on television, on-line, and radio; coordinate with centers of expertise regarding implementation of other marketing communications
Manage and supervise Assistant Account Executive or Account Executive in assisting you in all aspects of your job (single-line, direct report); provide performance feedback, career development and training as needed to employee
Present and communicate regional/local marketing needs and opportunities to brand team members and centers of expertise; coordinate with each department to see that client objectives are achieved
Work closely with agency retail advertising group (creative director and teams; planner and media team) to develop strategy, creative and media plans/budgets
Orchestrate integration of all marketing and communication disciplines
Represent client with vendors and at marketing events, etc.; relay information back to agency team
3-5+ years agency account management experience at the Account Supervisor level AND on automotive business
Brand building savvy
Excellent public speaking abilities; this position requires presenting to clients on a monthly basis
Experience with the demands of automotive/retail and an understanding of the regional market in question
An understanding of retail advertising
Good project manager as well as strategic big-picture thinker
Creativity, confidence, and passion

114

Account Supervisor Resume Examples & Samples

Strategic planning and curiosity: Should be experienced working as part of an integrated marketing communications team to assess a brand’s current state against business needs, and define best-in-class social media and digital strategies and tactics that will deliver results
Account management and client relationship skills: Must be able to manage day-to-day responsibilities of small, medium and large accounts, which can include contributing to and maintaining project plans, content editorial calendars, budgets, schedules, resources and activity trackers. The candidate will work directly with clients and inter-office agency teams, fostering and strengthening relationships on a daily basis
Mastery of social media and digital tools and platforms: Must be proficient in the tactical use of core social media and digital platforms (Twitter, LinkedIn, Facebook, Instagram, Medium, YouTube, etc.), curious about what’s new and useful in the space, and capable of modeling best practices by platform. Candidate will be asked to provide examples of professional-related success, i.e., leveraging tools to effectively engage with key audiences on behalf of a brand/client/issue/organization. Candidates must be able to demonstrate cross-platform digital knowledge, including social media, digital platforms, online and social paid promotion, etc. Experience with social media management systems/platforms is preferred
Content planning and management experience. Mindset of a storyteller and talent for developing a narrative through content on social channels. Experience creating and maintaining social media editorial calendars, planning and coordinating social content for both organic and paid placements, and working closely with creatives and designers to bring content to life. Experience with digital asset management and distribution preferred
Strong content copywriting experience and ability. Creative thinking and strong writing/editing skills are required. Experience regularly drafting messages (both proactive and reactive) on behalf of a large brand, corporation, executives or associated with issues/crisis communications is preferred
Paid social planning and management: Should be experienced with planning and managing targeted, strategic paid campaigns across social media platforms (Twitter, LinkedIn, Instagram, Facebook, Pinterest, YouTube, etc.). Candidates should be able to provide examples of campaign planning processes including channel selection, ideal creative formats, flighting and budget weighting
Paid social content development and distribution. Understanding of paid social landscape including creative units available by platform and how best to use them in support of paid campaign objectives
Monitor and interpret social media metrics: Should be well versed in online monitoring best practices and able to use online monitoring tools, platform-specific metric tools, etc. to demonstrate reasoning behind recommendations and track impact. Experience with tools such as Sprinklr, Spredfast, Radian 6, Crimson Hexagon, Synthesio or Tracx is a plus
Ethical: Community facilitators are stewards of a company’s social media policy and service as a “voice” of the brand. Qualified candidates will demonstrate the personal integrity and professionalism worthy of such responsibility
Refined communicator: Ideal candidates are customer-service minded and should be calm, clear and consistent communicators adept at navigating large organizations in a positive, diplomatic way. Comfortable in the role of teacher, trainer and mentor, the successful candidate should possess enough hands-on experience executing social and digital campaigns to translate terminology into a language that all can understand
Propensity for time management/multi-tasking: The ideal candidate is a solutions oriented self-starter who manages up, thrives under pressure, enjoys fast-paced work and is dedicated to quality. He/she is extremely motivated and in search of a challenging, career-advancing opportunity
Collaborative and team-oriented: Must be a consummate team player who brings a passionate, positive, high-energy approach to client service and delivering results. Ideal candidate should possess excellent relationship skills; be a good listener; prioritize follow through and follow up; respect the expertise of others; and have ability to motivate and generate effective action from all levels of the organization

115

Account Supervisor Resume Examples & Samples

Manage operations and foster overall account health
Organizes client work-flow, oversees activities, delegates work to appropriate stakeholders, work closely with media and data sciences teams to ensure creative, media, and measurement strategies are integrated and aligned to set up, execute, and optimize campaigns
Ability to multi-task and work within tight deadlines
Provides leadership and support on all technology projects
Strong knowledge base with emphasis on digital media, technology, strategy, and analytics
Ability to establish long-term relationships with key strategic clients
4+ years of experience within an agency or client side marketing environment
Strong working knowledge of digital campaign work-flow, measurement and reporting

116

Managing Account Supervisor Resume Examples & Samples

Engage in daily teamwork within account team
Act as a key contact for two major clients
Plan and lead projects; oversee timelines and budgets
Work closely with creative and production teams and outside vendors to organize print and digital projects so that they come in on schedule and on budget
Continually build understanding and knowledge of clients' business, competitive environments and foodservice/food manufacturing industries to contribute informed strategic and creative ideas; engage in strategic planning on clients’ business and agency business
Develop full range of written materials including creative briefs, conference reports, presentations, press releases, Web site updates, client correspondence and tracking reports
Play key role in client-facing account activities including client meetings, industry events and trade shows, promotions, media relations, program implementation (some travel required)
Review billing for accuracy and maintain budget status reports
Bachelor's degree in Marketing, Communications, Advertising, Journalism, English or a related field
9+ years Advertising/Marketing/Business Communications experience a must
Very strong project management and writing skills required
Experience in the food manufacturing (ingredient) or foodservice marketing or sales is a major plus

117

Account Supervisor Resume Examples & Samples

Provide day-to-day account leadership and strategic counsel to clients on corporate positioning and messaging, integrated marketing communications, business-to-business communications and crisis/issues management
Work within a collaborative team on corporate positioning and reputation, issues management, crisis situations, executive visibility, internal communications and CSR programs
High-level media relations. Building and maintaining strong relationships with reporters, editors and bloggers to build visibility for client news and subject matter experts
Development of strategic plans, messaging, media materials and digital/social content
Coordinate with the FH global network to develop and implement communication plans across a variety of sectors
Project management and oversight of the work of teams, including mentoring of junior team members
Participate in new business pitches
Minimum of six years of corporate communications experience specifically related to corporate reputation management and media relations strategy. Previous agency experience is preferred
Excellent writing and editing abilities with experience in all forms of persuasive, corporate and executive communication, including news releases, executive talking points and Q&A preparation
Demonstrated experience in developing and executing corporate public relations and consumer media strategic plans, and confidence in presenting them effectively and persuasively to current and prospective clients
Proficiency in social media and experience in developing and implementing integrated strategies via content and channel management
Strong media relations experience with proven program results and success in building relationships with national business and consumer media
Entrepreneurial spirit and willingness to work as a part of a team in the development of client programs and new business pitches
A high level of energy, excitement and enthusiasm, as well as vision and creative problem-solving skills
Attention to detail and the ability to meet deadlines without sacrificing quality
Additional proficiencies required include excellent interpersonal skills, solid news and issues judgment, PowerPoint and Excel skills and an understanding of how organizations work

118

Account Supervisor Resume Examples & Samples

Oversee the day-to-day operations of the business
Build and manage the client’s business through recommending, fostering, creating and delivering effective advertising
Champion creative work through client approval process
Facilitate Client presentations and internal briefings
Proactively enroll clients in new business-building ideas and sell ideas through to execution (assuming client cooperation/budget/etc)
Responsible for management and growth of junior staff
4+ years advertising experience, some agency experience required
Integrated advertising/marketing experience, extensive broadcast shoot planning and production preferred
Exceptional interpersonal skills, both written and verbal
Experience managing and mentoring junior Account team members
Retail category experience a plus

119

Account Supervisor Resume Examples & Samples

70% - Client Service and Account Management - Work with Account and Group Directors to develop statements of work and creative briefs by aligning with client on program objectives. Manage internal and external processes, assess resources, and confer with Group Director/Account Director. Interface with clients, MXM team members, partner agencies and peers to ensure projects are on target with objectives, budget and schedule. Intercede between day-to-day client and day-to-day team for issues related to changes in project scope, budget or strategic creative direction. Facilitates understanding of clear projects objectives, timing expectations and resolutions related to project scope, budget, or strategic direction between internal and external teams on assigned projects
15% -Strategy and Planning - Work with Group Director/Account Director to grow existing programs and/or generate new programs by leveraging client relationships, client feedback, program measurement, new products/services or unmet needs
15% -Financial - Initiate and manage processes related to pricing, invoicing and budgets, to obtain the Account Director/Group Director's approval. Oversee client program financial performance, working with assigned MXM business managers to understand and manage key factors driving profitability on accounts. Support the Account Director/Group Director in developing new or renewal contracts

120

Account Supervisor Resume Examples & Samples

Lead liaison with client, primarily with the CRM communications manager and Brand marketing managers
Supervise and direct account staff to ensure direct programs meet budget, meet schedules for internal/client approvals and are on time
Take the leadership role in strategic development of direct marketing plans to grow the clients' business
Ensuring programs are executed accurately and meet client objectives
Supervise account staff in servicing the client, obtaining approvals, maintaining the budget
Aid direct reports in gaining understanding of client’s business necessary to fulfill their duties
7+ years of related experience in direct marketing, preferably within automotive

121

Account Supervisor Resume Examples & Samples

Act as key client contact; foster client-agency relationship to build trust and become a valuable resource to client
Continually build understanding and knowledge of clients’ business and competitive environments; apply this information in preparing and presenting strategically focused programs and recommendations
Proven ability to secure high-profile coverage with national business and general interest media outlets including -- but not limited to -- Business Week, Fortune, Wall Street Journal, Time, Newsweek, CNN, CNBC, USA Today, The Today Show, Good Morning America, nightly news programs, and technology trades
Be creative and strategic with the delivery of pitch angles designed to garner media attention
Provide media relations support to clients and account team members across the Ketchum network; serve as "quarterback", organizing and executing ongoing news engines and announcement-driven pitch efforts for a variety of Fortune 500 clients as well as smaller clients with limited supervision
Play key role in account activities including special events, media relations, program implementation, etc
Draft a variety of materials including key messages, pitches, media alerts, press releases, media briefing books, byline articles, speeches, client correspondence, reports, and pitch updates
Staff/run media events, media tours and moderate phone interviews
Be flexible and facilitate teamwork within account team; coordinate team resources and create opportunities for junior staff to take on more responsibility; fully utilize agency resources to create the "best teams" for your clients
Develop and monitor program plans and budgets for profitability; report status to client and agency management on a regular basis
Explore and create opportunities for incremental business growth within your clients’ organizations
Participate in the research, writing, and presentation of new business proposals
Take advantage of internal and external networking opportunities to enhance professional development and agency/office visibility
Three to six years of public relations experience with a focus in media relations
Ability to translate social media and digital trends, technologies and metrics into conversational English
Ability to develop strategic digital recommendations and program tactics for clients
Be a hands-on team player adding value, sharing creative ideas, and executing successful PR programs
Highly resourceful, proactive and loves "hustling" and creative problem solving to get results (e.g., adapting pitches to suit the news cycle, and hot trends, going beyond contacts on a media list and collecting bylines to find new avenues for stories. A very strong work ethic
Ability to work in multi-faceted, fast paced environment with all their shifting deadlines and fire drills you might find in a newsroom

122

Account Supervisor Resume Examples & Samples

Manages ISIS (incentive single input system) team who inputs national, regional and local incentive campaigns for Ford Dealer Advertising Fund (FDAF) and Lincoln Market Areas for display on Ford and Lincoln websites and online banners as well as all digital email & direct mail campaigns. Manages incentive information with agency FDAF representatives and Ford and Lincoln marketing development managers. Coordinates with Shopper Marketing project managers, creative, and analytics teams
Understand the Ford & Lincoln incentive programs (C&I) at the national/regional/local levels
Develop a comprehensive knowledge of incentive legal disclaimer requirements
Ability to compile best incentive offers and disclaimers for Ford and Lincoln vehicles using the Ford C&I website
Ability to update the master incentive document and DoubleClick
Input offers into the Ford ISIS content management tool (CMT) database for websites
Manage the accuracy and timeliness of all ISIS campaigns
Ability to work under strict time deadlines
Trouble shoot functionality issues with the ISIS CMT
Develop relationships with the Retail First field staff for each FDAF & Lincoln Market Area
Develop relationships with all Ford Marketing Development Managers as it relates to their approval role in ISIS
QA all campaigns on the Ford websites and QA online banners for accuracy
Coordinate with Shopper Marketing team project managers for integration in all online executions
Manage day-to-day requirements of the ISIS team
Approve ISIS campaigns
Attention to detail and concentration is essential
Excellent computer skills required, especially Excel and Google spreadsheets
Written and oral communications skills necessary
Digital acumen
Interest in digital marketing & advertising
Management experience required
Experience in the digital arena is helpful, but not required

123

Account Supervisor Resume Examples & Samples

Work directly with senior partner for new business development to strengthen overall approach and processes
Initiate, structure and engage high value strategic partnerships
Oversee deck creation and support for any marketing activities: conference panels, webinars, partnerships, white papers, website content
Organize and facilitate requests to the design team, ensuring drafts are reviewed/edited and changes/edits are handled
Participate in new business calls and coordinate new biz activities
Report on agency new business/marketing efforts
Lead prospecting brainstorms/exercises for senior leaders and provide counsel on proactive new business initiatives
Must be comfortable working in a collaborative environment
Must be a strong writer capable of working on multiple assignments at one time

124

Senior Account Supervisor Resume Examples & Samples

Ensure flawless execution on day to day account execution
Senior level support for Brand and MLR engagement externally and sales internally
Presales support including timing and deliverable reviews prior to contracting
9 years of experience which can be a combination of account management and project management
5 years combined digital, agency and/or healthcare experience
2+years of experience as a Supervisor or higher, direct management responsibilities preferred
Pharmaceutical industry and healthcare knowledge required
Knowledge of marketing related creative process (marketing or agency experience preferred, especially within the pharmaceutical industry) a plus

125

Account Supervisor Resume Examples & Samples

Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
Build, improve and maintain effective relationships with both client and employees
Assure regular communication of issues or program with Client
Handle any escalated security issues or emergency situations appropriately
Other management responsibilities as determined by Client or District Manager
Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates
Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
Meet all contractual scheduled hours with a minimum of unbilled overtime
Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet AlliedBarton’s corporate training standards
Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction
Four year degree in Criminal Justice, Business Administration or related field
Previous Contract Security, facilities management, military or law enforcement experience
Ability to develop and grow customer relationships
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

126

Account Supervisor Resume Examples & Samples

Ability to earn and keep each clients’ respect and confidence, as a trusted advisor, bringing value to their business through a strong commitment to success, consistent performance and the ability to develop a wide range of ideas and solutions
Acquire in-depth knowledge of, and be confident in, the Cadillac clients’ business responsibilities and make yourself and MRG an integral asset in the completion of their duties and support the advertising and communication needs of the Cadillac clients and MRG field organization
Demonstrate confidence and authority as a day-to-day voice of the agency team
Effectively balance the dual expectations of your client and the agency
Provide clear, thorough written direction to clients and team members
Effectively plan and organize a demanding workload – handling multiple projects efficiently, effectively and productively
Provide effective and efficient oversight of agency resources to insure projects are delivered as promised in terms of time, budgets and expectations
Identify, classify, categorize and be able to quickly retrieve information as required by your client or agency team members
A minimum of 5+ years agency account management experience, ideally with involvement at the automotive retail level
Expertise in Microsoft Office, particularly with PowerPoint and Excel

127

Account Supervisor Resume Examples & Samples

Provide team members with solid leadership in the development of a superior customer experience
Lead point of contact for client, and agency partners, to ensure alignment across all experiences and efforts on an ongoing basis
Ensure timely and successful delivery of solutions according to key strategic requirements and needs including ability to adapt and change direction in this fast paced environment
Build and maintain strong, lasting client and agency partner relationships
Direct team to ensure communications meet strategic objectives within budget
Take the leadership role in strategic development of plans to grow the clients' business as well as generate incremental billings and income
Manage agency's resources to meet and exceed client's needs
Manage budgets, tracking & administration of program costs and internal processing
Prepare accurate support documents and distribute to clients, agency partners and agency personnel
Work with manager to create an environment where teams working on line of business feel challenged, valued, and feel that they are dealt with in a fair and consistent manner
Recommend measures to improve work process methods, performance, and quality of product
Interpersonal Leadership abilities
Operational + Organizational Skills
Experience in delivering consumer focused solutions
Ability to communicate, present and influence credibly and effectively at all levels of the organization
Ability to adjust to constantly changing priorities
Entrepreneur mindset and focus
5+ years of advertising experience, with significant client handling experience a must

128

Managing Account Supervisor Resume Examples & Samples

Develop measurable public relations programs that are on strategy and within budget
Manage financials, ensuring programs and projects are profitable
Analyze and report on client program metrics and online conversations and shift direction as needed
Identify new opportunities with clients and build incremental business as it relates to food brands
6+ years of experience in marketing, public relations, and/or communications required, agency and prior supervisory experience required
Experience with food CPG required (either via agency or direct)
Experience in developing and implementing social strategies to achieve client objectives

129

Account Supervisor Resume Examples & Samples

Working with client and Partner to develop client communications strategy
Supervision of reporting and analytics, performed by relevant teams
Support on all briefed activities from Partner
Management of key specialist function learnings– Business Science / Insights / Direct / Social / Mobile and MBA
Presentation of key headlines on reporting and analytics to client
Supporting integration with key agency partners in the US and MX
Encouraging / developing media innovation
Ensuring local markets are in line with strategy through regular connection
Portfolio co-ordination and rigorous project management
Management of ad-hoc requests, briefing other functions where appropriate
Contact reports for key interactions with clients and contacts in key local markets
Coordinating delivery across all MediaCom functions
New business participation and support as needed
Inspiring the multifunctional teams with brilliant briefs and account management
Briefing and collaborating with specialist teams
Understanding of communications planning and MediaCom 2020 connections process
Proactive, Intelligent and organised client servicing skills
Strong planning capabilities
Implementational knowledge across all media by geography (nice to have)
Knowledge and use of all media research resources
Understanding of all areas of Mediacom’s business
Strong communication and confident meeting management
Excellent presentation skills (writing and delivery)
Commercial understanding and ability to identify new revenue streams
Effective delegation and quality control
Participation in new business development (a plus!)

130

Account Supervisor Resume Examples & Samples

Manage and oversee campaign and strategic vision
Be a mentor to account managers and guide in concept development, strategic thought process and client management
Be an expert on competitive brand strategies and campaigns
Have the ability to lead/support development of best in class creative
Ability to collaborate and work in complex client environment

131

Account Supervisor, Market Access Resume Examples & Samples

Assist account team with client internal trafficking/legal/regulatory approval process to ensure all client comments and changes have been incorporated
Analyze, write, and present competitive assignments
Work with project managers to manage project/account budget
Good financial skills (budgeting, estimating, tracking)

132

Integrated Account Supervisor Resume Examples & Samples

Effectively balance the dual client and agency expectations
Anticipate potential relationship or expectation issues, advising the Group Business Director in time for the agency to act proactively
Provide effective and efficient oversight of agency resources to deliver work as promised in terms of time, budgets and results
Identify, classify, categorize and obtain information as required by you or agency team members

133

Account Supervisor Resume Examples & Samples

Gloabl account expierence in CPG and/or OTC
Brand positioning, and strategy as well as consumer engagement background
Develops in-depth business reporting and comprehensive competitive advertising/marketing analyse
Must have heavy production expierence

134

Account Supervisor Resume Examples & Samples

Work with clients to uncover business needs and objectives, build appropriate strategies, and identify and implement products to help achieve client goals to build top-line revenue
Act as the agency’s expert on a given client and business category
Offer insights based on marketing and industry expertise while learning the client’s organization and decision-making process
Represent the client internally, partnering with Project Management to ensure successful execution while delivering results that meet or exceed objectives
Mentor and train Account Executives and Associate Account Executives to ensure they are performing their duties in a satisfactory manner
Seek new business opportunities and find opportunities for innovation on current accounts
Own the cash flow management process, accurately forecasting revenue and business staffing needs
5+ years of relevant experience in interactive marketing or other agency experience
Bachelor’s degree in Business, Advertising or Marketing. Master’s degree is a plus
Excellent organizational skills and the ability to multi-task in a fast paced environment
Demonstrated track record of client relationship development and service
Proven experience in managing teams working cross-functionally within an organization
Experience in Internet businesses and client management

135

Muti-cultural Account Supervisor Resume Examples & Samples

Contribute to Strategic Planning and Concept Development
Build tactical media plans
Proactive thought-leadership across all aspects of the business
Oversee post-program Evaluation
Manage financial tracking and reporting with monthly job reconciliations and utilizing the appropriate system to track all costs and time
Creatively and proactively provide solutions to client business issues and challenges
Provide leadership with respect to the company culture
And such other duties and responsibilities that may be assigned from time to time

136

Account Supervisor Resume Examples & Samples

Flawless execution of clients’ programs and plan tactics and follow-through
Coordinate with production and creative groups on program development
Keep senior management accurately informed and current on all aspects of work activity
Develop multi-channel communication plans
Manage financial tracking and reporting by assisting account team with monthly job reconciliations and utilizing the Advantage system to track all costs and time
Work with senior team members on development and management of a profitable business/account plan
Lead the development of new concept ideas that enhance Epsilon’s ongoing business efforts with the client and demonstrate the ability to sell in these concepts to the client
Provide leadership, mentorship and management for direct reports, where applicable

137

Key Account Supervisor Resume Examples & Samples

Build strong relationships with US largest engineering and construction firms
Responsible for specifying products on large capital projects
Provide technical presentations and consult with decision makers influencing project specification and internal specification at EPC’s
Work with others, Territory Sales Representatives supporting large project opportunities
Provide market intelligence to 3M Marketing and Sales Leadership team is an integral part of this position
Five (5) years of experience in technical sales
Electrical Industry construction sales experience
Key Account Management
Ability to navigate complex customer organizations
Experience identifying opportunities through market intelligence using internal external networks
Long sales cycle selling
Value added solutions selling
Excellent communication skill, Salesforce.com, PowerPoint, Excel, Word

138

Senior Account Supervisor Resume Examples & Samples

The ideal candidate should have extensive experience within the public and corporate affairs arena (at least 8 years and preferably 10+)
Background in executive communications for C-Suite and senior company leadership including platform and engagement strategy development
A demonstrated track record of developing and executing successful public relations strategies and programs, including strong agency or other consultative experience
A broad understanding of all facets of corporate communications
Strong research and writing skills that help bring executive stories to life
Experience with prominent global events and conferences (particularly as it pertains to placing speakers)
Experience with executive training (e.g., media, presentation) is a plus
The candidate will be a team player, possess strong leadership qualities and have in-depth experience effectively managing a group
A bachelor’s degree is preferred and an advanced degree is a plus
A strong background in pitching and winning new business
Superb understanding and involvement in the region’s business and/or government community with proven strong and positive relationships
An entrepreneurial spirit, comfort forging internal alliances across practices and geographies, and talent for networking, mentoring and coaching round out the prerequisites for this position

139

Account Supervisor, Digital Resume Examples & Samples

Provide strategic counsel, guidance and leadership to clients and staff in the areas of social media strategy, digital platform and campaign development, content strategy and analytics
Work as part of integrated account teams, infusing digital elements such as paid amplification, community management, SEO and analytics into PR programs
Lead digital elements of crisis communications efforts. Special areas of focus include Financial Services and Public Affairs
Maintain relationships with senior-level client contacts and across Edelman divisions
Effectively budget new scopes of work and manage staff utilization to meet targets
Grow business prospects with existing clients; expand digital scope of work fused with PR programs

140

Senior Account Supervisor Resume Examples & Samples

Play a major role in the research, planning and development of strategic public relations campaigns
Serve as daily client contact and as client lead across a well-defined workstream
Oversee quality and operational performance of accounts, ensuring smart thinking, innovative approaches, attention to detail and managed deadlines
Demonstrate tactical proficiency in media relations, including creating and driving outreach plans, message development, management of events, effective pitching and training of spokespersons on speeches and presentations and growth of contact network
Set achievable goals and tasks for direct reports; delegate opportunities and provide resources for staff to meet their goals; consistently measure and reward goal achievement
Live “in color” – and encourage staff to do so – by exploring and being active in the world outside of work, including the arts, culture, politics, literature, charitable organizations and/or other personal passions

141

Account Supervisor, Consumer Resume Examples & Samples

The account supervisor must have at least four years of relevant experience in public relations and/or related fields including research, advertising, media and publishing
S/he should have a bachelor’s degree in a related field and a proven ability to manage large projects as well as small teams on one or more sizable accounts
S/he will have demonstrated ability to delegate tactical assignments and accurately judge and edit the work of others at or below his/her level
S/he will be familiar with best practice communications tactics and public relations tools and will be able to recommend them to his/her clients
S/he will have the ability to act as a daily client contact and to be responsible for client-related finance management, including managing large projects within budget

142

Account Supervisor Resume Examples & Samples

Proven ability to manage large projects and small teams on one or more sizable accounts
Demonstrates a comprehensive understanding of his/her clients’ businesses and their missions, as well as their key stakeholders: employees, investors, regulators, media, vendors, partners and other businesses/organizations, etc., and will be able to impart this knowledge to account team members
Excellent written and verbal communications skills and ability to delegate tactical assignments and accurately judge and edit work of others
Minimum 4 to 5 years of relevant experience in Communications Marketing and/or related fields, including agency or in-house communications role, research, management consulting, journalism, investment analyst and/or investor relations role
Organized and detail-oriented; able to multi-task various responsibilities
Proactive and self-motivated; anticipate upcoming client projects and deliverables Ability to think critically and demonstrate good judgment
Excellent interpersonal and verbal skills; professional phone and email communications Innate desire to provide excellent service to clients
Innate desire to provide excellent service to clients

143

Account Supervisor Resume Examples & Samples

Solid understanding of the TV entertainment industry, passion for TV and solid grasp on the role social media plays within that industry
Oversee operational performance of the brands you’re overseeing, ensuring quality of day-to-day work is delivered on time and within scope parameters
Being detailed oriented is a must
Accountable for oversight of editorial calendar development across multiple TV shows, a team of community manager(s) and copywriters. Some hands on community management and copywriting will be required at times
Ability to navigate and work with internal creative teams and analytics teams and produce quality work on time
Serve as daily client contact and lead for the Starz Brand business; address client issues thoughtfully and effectively
Supervise team by motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews
Contribute to business growth through introducing clients to new capabilities, building network of industry contacts and participating in relevant professional organization
At least four years of relevant experience in social media marketing and/or related fields including copywriting, research, advertising, social media, community management and publishing
Avid TV watcher; a wide knowledge of recent/classic movies is a plus. A fan of the TV shows Outlander and Power are also huge plusses
Experience working with analysts to compile social media reports
Experience working in entertainment-related role
2-3 years handling community management and editorial calendar development for TV shows
The account supervisor should have a bachelor’s degree in a related field, a proven ability to manage large projects (including budgets) and small teams simultaneously, function as a daily client contact, as well as develop and execute plans to meet client goals
Demonstrated ability to delegate and accurately judge and edit the work of others. S/he should have excellent written and verbal communications skills
Strong client interaction skills, ability to perform well under pressure and be a team player

144

Account Supervisor Resume Examples & Samples

Exhibit solid understanding of key client information including general business strategy, industry issues, products and services offered, key customers and competitors in the marketplace
Direct campaigns/initiatives from strategy through execution across multiple digital platforms, coordinating with clients and internal Edelman resources
Manage editorial calendar creation and develop content for clients that helps achieve client-specific goals, employing platform-specific approaches to optimize engagement
Develop and execute paid media and influencer strategies across multiple platforms targeting a diverse range of audiences
Develop reports and other recap documents that demonstrate the efficacy of digital media efforts and provide insights into future tactics/and or strategies
Monitor conversation surrounding clients’ brands and key terms in addition to overall social/digital trends, serving as a digital subject matter expert for the client and within the office
Assist in new business activities including research, proposals and pitches
Exhibit effective project management working closely with digital, corporate and consumer teams
3-4 years of agency or relevant experience focusing on digital and social media
The dexterity and curiosity to work across many types of clients and situations
A deep understanding of the role that digital and social media plays in a client’s communication mix
Acute attention to detail and to the client’s needs
The ability to assist in the development of digital marketing and engagement campaigns
An understanding of the established (and the top emerging) digital media platforms with the proven ability to leverage them individually and collectively as part of a brand’s communications marketing mix
Ability to think strategically and cultivate insights through research
Solid research, writing and editing skills and the ability to evaluate and edit the work of an assistant account executive and/or interns
Basic knowledge of web development and email marketing

145

Account Supervisor Resume Examples & Samples

Develop presentations to sell recommendations to client(s)
Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress
Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant OHGU courses
Participate in all management courses offered by OHGU as assigned
Support and/or lead team or agency initiatives as assigned
Bachelor’s degree with a minimum of 3 years of medical marketing or agency experience
Previous experience managing one or more direct reports

146

VP, Group Account Supervisor Resume Examples & Samples

Align Strategy & Tactics with overall brand vision
Lead tactical Brainstorm sessions
At least 8 years of increasing the majority of which should be in professional pharmaceutical advertising or pharmaceutical brand marketing and/or sales (client side). Agency experience highly preferred

147

Freelance Account Supervisor Resume Examples & Samples

Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)
Communicate client needs to all cross functional partners ensuring projects are on brief and in line with brand strategy
Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation
Supervise and motivate account group team to ensure a high level of client satisfaction
Participate in all management courses offered by SSCGU, as assigned
Excellent presentation skills with an ability to present ideas to brand teams and clients

148

Group Account Supervisor Resume Examples & Samples

Lead tactical brainstorm sessions
Manage overall SOW
At least 8 years of increasing responsibility, the majority of which should be in professional pharmaceutical advertising. Agency experience highly preferred
Highly organized with superior written and oral communication skills
Launch experience extremely helpful

149

Freelance Group Account Supervisor Resume Examples & Samples

Short term planning
Align strategy and tactics with overall brand vision
Execute large tactical initiatives
Fully understand marketing channels and how and when to leverage

150

VP, Account Supervisor Resume Examples & Samples

Provide strategic direction and approvals at significant steps of the creative process
Provide strategic perspective on tactical POA recommendations and pieces prior to client submission
Identify strengths and weaknesses on the account and make recommendations for change
Identify and participate in agency new business initiatives; meet all organic growth targets
Bachelor’s degree with a minimum of 5 years of medical marketing or agency experience
Experience leading multi disciplinary brand teams
Solid strategic thinking skills
Able to collaborate across a multi-disciplinary brand team

151

RCS Key Account Supervisor Hangzhou Resume Examples & Samples

5 - 7 years sales or marketing experience with a proven track record of goal accomplishment
Preferred Experience in Healthcare, Pharmaceutical, or Medical Device businesses
Fluent in English both written and verbal
Proficiency in computer skills (MS Office, Outlook, Internet Explorer)

152

Account Supervisor Resume Examples & Samples

Identifying new growth opportunities by customer, area or product category. Evaluate and anticipate customer needs across the industry to initiate viable projects with commercial validation, and drive projects to commercial success
Manage sales process including project identification, project registration, quotations, bidding, contracting, and order processing. Use Salesforce for project management
Develop strategic partners and channels to gain market penetration and coverage. Recruit and manage channel partners per company’s standards
Maintains relationships with key clients by providing support, information, and training
Analyze, report and forecast situations effectively following the Sales management process
Identifies product improvements or new products opportunities by being vigilant on customers’ needs and feedbacks, remaining current on industry trends, market activities, and competitors
Contributes to team effort to achieve organization targets
Junior College degree with at least 2-year sales experience in LSP, Fire or relevant industry
Good presenter and communicator
Aggressive, independent and analytical
Willing to work under pressure & result-oriented
Frequent travel required

153

Account Supervisor Resume Examples & Samples

Develop and deliver concise, accurate and actionable accounts of meetings and discussions
Develop persuasive summary and recommendation documents for presentation to client and agency decision-makers
Assist where necessary in developing necessary strategic and tactical plans to ensure goal achievement
Analyze a variety of data sources (industry, GM, consumer) and develop insights that will lead to POVs, new strategies and key messages
A minimum of 7+ years agency account management experience, ideally with involvement at the automotive retail level

154

Account Supervisor Resume Examples & Samples

Serve as day-to-day client contact to ensure expectations of account and projects are managed and met/exceeded
Act as liaison to other MullenLowe Group offices and agencies as required
Lead internal meetings. Participate in presentation and sale of creative to client, including presentation writing and meeting prep
Supervise entire production process; coordinate with creative team and client, work with production to ensure proper internal and external resources are leveraged. Ensure projects are delivered on time and on strategy
Have intimate knowledge of client's business from a strategic, executional and competitive standpoint
Oversee account's overall production budget, billing, estimates etc
Coordinate weekly client status meeting and agenda/materials necessary, in partnership with project management
Listen to client; understand what is said; communicate those needs back accurately
Get hands dirty when needed. Provide solutions when faced with problems/concerns
Be an advocate of the work and continuously represent the MullenLowe culture

155

VP, Account Supervisor Resume Examples & Samples

Work with Project Management to provide accurate and timely product forecasts – while seeking supervisor’s input on critical situations or changes
Ensure that team members know and follow established agency account procedures, including but not limited to; account files, approval process and status reports
Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant SSCGU courses

156

Account Supervisor Resume Examples & Samples

Provide day-to-day account management and strategic counsel to clients on corporate positioning and messaging, integrated marketing communications, executive communications, internal communications and crisis/issues management
Development of strategic plans, messaging, written materials, and executive speeches
High-level media relations, building and maintaining strong relationships with reporters, editors and bloggers to build visibility for client news and subject matter experts
Experience in multiple forms of persuasive writing for corporations including; news releases, executive speeches and talking points, media Q&A and preparation and corporate brand building
Demonstrated ability to draft and implement strategic public relations programs within budget
Solid experience in media relations: pitching, press releases, interview coordination, media briefings, etc
Experience with the automotive industry is a plus

157

Account Supervisor Resume Examples & Samples

Broad skill set with experience in communications that spans digital, broadcast as well as traditional print vehicles
The ability to move quickly and comfortably between multiple projects, channels and project teams
Know how to leverage customer insights to develop effective communications and you have an intimate understanding of how to translate input from marketing into briefs that inspire creatives
Work with Account Planning to develop creative briefs and project mapping to ensure that proper strategic direction is developed and maintained throughout the creative process
Develop a deep understanding of Intel technologies and communication vehicles to help shape marketing/communication strategy
Develop and maintain strong relationships with internal business units and business unit marketers across Intel GEOsWork closely with creative leads to make sure creative is developed on strategy, time and on budget
Oversee all projects for New Technologies at a high level to ensure proper workflow and prioritization. Work with direct reports to reprioritize work and provide alternative options to manage capacity
Hire, grow and lead the professional development of your direct reports. Present creative in partnership with CD and external agencies
Manage approvals, feedback and input from multiple stakeholders Ensure quality of creative execution by working closely with the creative team to provide direction and clarity
8+ years of advertising experience Top tier agency experience

158

Account Supervisor Resume Examples & Samples

Build and execute social media and digital strategy for consumer and
Corporate brands through competitive research, platform determination
Benchmarking, messaging and audience identification
Lead brand content strategy and generate, edit, publish and share daily
Content (original text, images, video or HTML) that builds meaningful
Connections and encourages community members to take action
Set up and optimize platforms to increase the visibility of client’s social content
Capture and analyze the appropriate social data/metrics, insights and best practices for clients
Collaborate with other practice groups and integrated account team members
Manage junior staff members
Build internal best practices and training documents as it related to social media and digital expertise
5-8 years of experience in social media, agency experience a plus
Experience in social media strategy, content development and/or engagement
Understanding of social metrics and analytics
Strong understanding of multiple social platforms including Snapchat, Facebook, Twitter, Instagram, Pinterest and YouTube
Experience building and executing influencer relations programs to support brand launches or event activations a plus
Strong writer and editor
Good eye for creative design and creative experience a plus
Creative thinking and analytical problem-solving
Strategy and implementation of paid social recommendations for established and emerging social channels a plus
Sound business acumen; strategic skills; common sense
A strong communicator
Experience with large, complex brand(s) preferred

159

Senior Account Supervisor Resume Examples & Samples

Develop account management strategies for all assigned accounts
Formulate account specific service tactics, utilizing team orientation
Manage the team’s account service effort

160

Account Supervisor Resume Examples & Samples

Previous pharmaceutical/healthcare and agency experience
Strong problem-solving and creative skills
Strong communication abilities

161

DDB Chicago Account Supervisor Resume Examples & Samples

6+ years of experience with in advertising or marketing. Broadcast experience is a plus
Ability to juggle multiple projects while maintaining a high level of internal and external satisfaction throughout the entire process
Creative thinker and strategic problem solver
Works with research and planning to develop creative briefs and strategic plans
Manages creative and production teams internally to keep projects on schedule and on budget
Comfortable presenting and meeting with senior level clients
Experience managing and growing direct reports

162

Senior Account Supervisor Resume Examples & Samples

6+ years of Brand Management experience; 2+ years of Supervisory experience and ability to lead and manage diverse work teams
Bachelor’s Degree in Communications, Journalism, Marketing or related field
Knowledge of Healthcare Marketing and Communications
Experience in patient advocacy and advocate programs
Experience with a healthcare product launch and familiarity with FDA and regulatory milestones
Knowledge of Budgeting
Previous experience working within a Communications Agency

163

Account Supervisor Resume Examples & Samples

5+ years of experience in an advertising agency
Management experience
Pharma / Healthcare category experience a plus

164

Account Supervisor Resume Examples & Samples

Develop strategic initiatives including strategic objectives and tactics
Initiate, prioritize and lead in the development and implementation of digital marketing-related projects
Motivate internal and external resources, build good relationships with various teams and keep them focused on quality deliverables, timelines and budgets
Development and management of account-related procedures and systems
Develop and maintain client relationships
Attend and/or run internal, client and vendor meetings
Possess an understanding of the client’s business and category/proactively identify and resolve client issues
Assist in the long-term strategic direction of the account
Support and participate in initiatives and activities to grow and develop the agency’s local office and culture
Manage client finances and budgets

165

Account Supervisor Resume Examples & Samples

Responsible for the execution of PR plans and the day-to-day account activities, including ideation and strategic plan development, program execution management, media pitching and media relations, event planning, writing press materials, and overall client satisfaction
Heavy focus on content generation and writing – both through traditional channels (news releases, blogs, feature stories) and social media
Foster relationships with the media, develop pitch angels and stories, and pitch media on behalf of our clients
Provide strategic counsel to senior client representatives
Analyze and report program results and progress
Manage large budgets
Support new business efforts including response development and presentation skill

166

Account Supervisor Resume Examples & Samples

Act as point of contact for clients for digital strategy, management and execution
Build strong, long-term client relationships and maintain frequent contact
Manage digital strategies, operations and requirements
Coordinate Dealer group marketing strategies with broader digital ecosystem
Report and provide insights on advertising performance
Analyze digital campaigns success and provide media recommendations
Work closely with digital operations, site and analytics teams
Educate dealers, operations and Chevrolet staff on online marketing strategies and performance
Represent brand & dealer interests into the design of advertising elements (e.g. search, display, mobile)

167

Account Supervisor Resume Examples & Samples

The Account Supervisor is responsible for having a high level of marketing acumen. The Account Supervisor must have a solid comprehension of marketing principles, the creative process, message strategy, and media proficiency
Able to counsel clients in day-to-day tactical decisions
Capable of holding her own and making valued contributions in strategic conversations Capable of participating and making valuable contributions in strategic conversations
Work to inspire the creative process
Ability to know when to engage supervisor and additional expertise to contribute to overall success
Proficient in producing and coaching work
Experience: 5+ years marketing and/or agency experience with at least 2 years in an online marketing capacity
Solid experience serving in a Strategic Thought Partner to Clients
Experience successfully managing and developing Direct
Working knowledge of technology solutions that integrate online and offline marketing elements
Understanding of strategic marketing principles and hands on experience executing holistic marketing plans
Experience executing projects and integrated multi-media campaigns against strict deadlines and budgets
Ideal candidate has worked in the away-from-home sector, with experience in non-commercial foodservice, convenience retailing and alternate channels
The Selected Candidate will have a proven record of successful personnel management/development

168

Senior Account Supervisor Resume Examples & Samples

Manages numerous complex packaging projects for the Global Creative Studio from briefing to execution
Drive the creative process forward, ensuring creative and strategic alignment and collaboration across functions (creative studio, supply chain operations, category brand management, etc)
Lead through ambiguity, articulating and influencing fluid scope and deliverables across multiple business priorities
Build collaborative relationships with internal and external groups to meet/exceed Starbucks standards
Influence high quality creative solutions that solve business problems
Identify and communicate key responsibilities and practices to ensure the team promotes a successful attitude, confidence in leadership and teamwork to achieve business results
Lead presentations of creative work to clients and leadership with a firm understanding of strategy and context. Recaps and communicates with working team to keep the work moving forward
Manage multiple priorities and client groups. Ensures resolution of all issues through dialogue and collaboration. Escalates issues as necessary, and delegates as needed
Manage project schedules, progress and budget to ensure that expected results are delivered on time and within budget. Maintain and adjust multiple project plans as needed
Prepare, communicate with and educate client groups on working relationship with Global Creative, roles and responsibilities, changes in policies and practices within the organization, processes, etc
Understand the essential dynamics, strategies and drivers of assigned client businesses in order to provide value-add and strategic counsel on projects and programs. Able to work globally (Americas, CAP, EMEA) and flex across Starbucks, Teavana, Tazo, and Evolution Fresh brands
Ensure clients submit comprehensive strategic briefs to efficiently initiate work in the Global Creative Studio. Able to influence the brief when necessary and can leverage the brief to ensure work is on strategy
Communicate, support and recommend processes for improving business planning, cross functional communication, work integration and teamwork between partners from cross-functional departments and external partners
Identify and track success metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives
Provide coaching, direction and leadership support to team members, challenging and inspiring team to achieve business results
Oversee training and development of partners directly and indirectly managed and make effective staffing decisions. Conduct and ensure the completion of performance reviews and development conversations

169

Account Supervisor, Xbox International Resume Examples & Samples

Work directly with senior level staffers and serve as day-to-day client contact to manage and drive programs, support and attend industry events and secure marquee coverage and product reviews
Demonstrate a comprehensive understanding of clients’ businesses and their missions as well as their key stakeholders: consumers, media, partners, etc
Manage multiple projects from conception to completion by anticipating challenges and ensuring deadline and budget adherence
Foster technology trade and business journalist relationships and keep abreast of developments in gaming, technology and business press, including reporter moves, outlet changes, etc
Build level-appropriate understanding of industry trends, competitive landscape and how they impact clients
Demonstrate tactical proficiency in media relations, including creating and driving outreach plans, message development, management of events, effective pitching and training of spokespersons and growth of contact network
Oversee research, preparation and maintenance of accurate media/analyst lists; manage comprehensive coverage monitoring; prepare accurate and timely client reports and provide thoughtful analysis and feedback on results
Consistently produce high quality internal and external communications content, and contribute to creation of communications plans that meet client objectives
Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties and viewpoints
Ensures work and relationships are founded on open and honest communication; listens and asks the right questions during day-to-day work; upholds creative, ethical and legal standards
Ensures that client counsel and agency action is always purposeful and challenging; prioritizes the interests of the wider agency; holds subordinates, peers and superiors accountable for demonstrating integrity and ethical behavior
Demonstrates a strategic and thoughtful approach in challenging others to ask the right questions
A bachelor’s degree in a relevant field from an accredited college or university and a minimum of 5 years’ experience in an agency setting, gaming or technology media, or related field
Ability to develop communications plans, implement public relations tactics and adhere to target metrics
Solid knowledge of the media landscape within the gaming and tech industry is ideal. Experience with PC gaming industry is a plus. Strong relationships with reporters covering the space is a plus
Strong research, writing, editing and client interaction skills; the ability to perform well under pressure and be a team player
Ability to work effectively with all levels of internal contacts (junior staff, peers, and senior staff), demonstrating a consistently high level of verbal and written communications
Understand the role media and industry analysts play in shaping perceptions, and know how to effectively tap them to achieve a range of client goals (or blunt potentially negative coverage)

170

Key Account Supervisor Resume Examples & Samples

Complete a GAP for each key account
Establish customer sales, distribution and shelf space targets by brand, by quarter, and full year
Review customer performance quarterly with accounts and management
Define pricing and selling strategies, and trade terms to maximize sales and income
Manage credit and receivables
Complete and execute a GAP for each key customer
Understand the business of key customers, be able to add value to their business
University graduate of business management, markting, or equivalent
2+ years experience in sales & marketing in local retail environment, preferable in FMCG
Experience in general trade selling
Proven sales and key account management record

171

Account Supervisor Resume Examples & Samples

CLIENT RELATIONSHIP Develop meaningful and productive clientrelationships to ensure that strategic recommendations and creative deliverables are met. Manage day-to-day client needs, align team expectations and address inquiries/concerns. Work closely with client’s team to create and drive tactical programs and initiatives. Effectively collaborate with internal teams in the development and presentation of strategic and creative work and share client feedback to ensure that internal team is fully aligned
STRATEGY Support the Client and internal stakeholders in the creation and execution of strategic programs that drive brand messaging and solve its business and communications problems. Understand the brand’s data to determine marketplace opportunities and convey forward-thinking strategically relevant ideas.Pro-actively seek out and recognize brand/industry/marketing trends and potential brand influences and turn into recommendations to present to broader internal and client teams
NEW BUSINESS Work with Sr. Leaders to identify new business opportunities in existing accounts to expand current assignments, acquire new projects and increase agency revenue opportunities.Responsible for supporting a business-building orientation on account teams, recommending new programs ideas and agency services to secure business
MENTORING Educate, grow and motivate junior level staff to promote an internal learning and development culture that achieves business growth and marketplace differentiation. The Account Supervisor will set clear performance expectations, encourage and foster development opportunities and ensure alignment between individual roles, client expectations and overall organizational strategy
A Bachelor's Degree and 2-6 years prior work experience in healthcare marketing environment
Team building experience and the ability create a climate in which others want to do their best
Ability to establish and maintain effective client relationships to gain trust and respect
Possession of confidence-inspiring presentation skills in a variety of settings
Capacity to manage group processes and adjust the approach when something isn’t working
Broad knowledge and perspective to recommend competitive ideas, strategies and plans
Aptitude for looking beyond the obvious and probe further to solve business problems
Ability to travel and work across locations

172

Account Supervisor Resume Examples & Samples

Experience (minimum 6-10 years) as an account manager or supervisor for a regional marketing, advertising, direct firm, or with CRM / direct marketing responsibilities on the client side is required
Demonstrated ability to successfully manage and/or supervise all the activity needed by internal Precision Dialogue resources to deliver effective client solutions on time and on budget
Solid understanding of database marketing techniques including targeting, segmentation, modeling, analytics, list selection, measurement and reporting
Demonstrated ability to engender client loyalty
Demonstrated ability to create and implement strategic marketing plans
Demonstrated strong interpersonal, presentation, and written communication skills
Ability to increase business from existing clients through the identification of new sales opportunities
Undergraduate business degree required. Masters preferred
Act as the client lead or supervising manager, direct and coordinate PD resources to meet client needs
Maintain and grow client relationships, serving as the “point” or “supervisor” person for assign accounts
Strive to increase efficiencies of PD’s account management processes (e.g. traffic, production, billing, campaign management)
Have a mentor attitude: Seek opportunities to teach and develop less experienced account managers
Have a utility player mindset: Maintain flexibility to be used in a variety of other roles to help the team with a “whatever it takes” to get it done attitude
Support Precision Dialogue new business efforts in secondary role as needed
Help Precision Dialogue meet or exceed client expectations through effective project management and coordination of Precision Dialogue resources
Perform in the supervisory - or lead - client liaison role based on the individual client situation/need – In either case, increase client confidence in Precision Dialogue through effective management of their account and / or identifying strategic opportunities to improve their business
Provide project management for direct marketing, analytic and technology driven assignments
Preserve Precision Dialogue profit margin through effective client management and efficient / prudent use of PD resources
Provide leadership, mentoring and guidance for Precision Dialogue account managers in an effort to help them grow professionally and be more successful
Grow business within current clients by identifying new sales opportunities
Become knowledgeable with the breadth and depth of Precision Dialogue solutions. Gain a strong understanding of data mining and analytic approaches that under-pin PD’s core client solutions
Supprt Precision Dialogue new business and sales efforts on as needed basis – including creating and delivering presentations, writing proposals and RFI responses
Continually seek to improve efficiency Precision Dialogue account management processes

173

Account Supervisor, Employee Engagement Resume Examples & Samples

Has at least 4+ years of relevant experience in change management, employee engagement, communications strategy, internal communications, human resources, corporate transformations, or public relations. Experience with internal digital/social platforms (e.g. internal mobile apps, social/collaboration platform, internal messaging platforms, etc.) is a plus but not required
Earned a bachelor's degree in in a related field
Demonstrates a passion for client service, new ways of thinking and team work
Has superior writing, editing and presentation-development skills; project management skills; and consultative skills (including effective questioning, critical thinking, client management and communication methodology application)
Brings a commitment to advancing the vision of the Edelman Employee Engagement practice both internally and externally
Demonstrates the ability to manage large employee engagement and change management projects (including budgets) and small teams, function as a daily client contact, as well as develop and execute plans to meet client goals
Understands when to delegate and accurately judge and edit the work of others
Loves to pitch, present and win new business

174

Account Supervisor Resume Examples & Samples

Reporting to Senior VP-level colleagues and helping to shape, run and deliver high-impact client programs
Development and implementation of strategic communications plans, messaging and materials
Collaborating across the FH global network, including various geographies, practice areas and industry sectors
Managing junior account teams and helping to mentor/coach new talent
Managing multiple client contact relationships and delivering according to individual contact needs
Handling financial aspects of the business to help ensure client projects are completed on budget and on time
5+ years of public relations agency or corporate communications experience, with an emphasis on corporate communications, reputation management, and project management
A minimum of a bachelor’s degree in public relations, communications, journalism or related field
Excellent writing and editing abilities with extensive experience in all forms of corporate and executive communication, from corporate news releases to executive talking points
Advanced knowledge of top-tier news and business media and well-developed skills in building and maintaining media relationships
Experience pitching issues, business and corporate stories to top-tier and trade media outlets
A proven ability to manage large, multi-faceted projects

175

Account Supervisor Resume Examples & Samples

Client Service
Agency experience required, coupled with a strong understanding and exposure to multi-channel digital and multi-channel B2B and B2C Marketing and a wide range of technical solutions
Experience managing a portfolio of multiple concurrent client relationships and projects
Proven ability to constructively challenge a client’s thinking and transform a client’s business
A proven record of achievement in directly driving organic growth of a portfolio of accounts and/or projects

176

Senior Account Supervisor Resume Examples & Samples

Play major role in creation of communications plans and goals, including development of both tactical and strategic elements; manage against them
Creates, drives and executes strategic media relations programs
Helps set client program goals and manage against them
Serves as daily client contact and as client lead when appropriate
Oversees quality and operational performance of accounts, ensuring work quality and deadline/budget adherence
Minimum of 5 years of relevant experience in Communications Marketing and/or related fields, including agency or in-house communications role
Proactive and self-motivated; anticipate upcoming client projects and deliverables
Ability to think critically and demonstrate good judgment
Excellent interpersonal and verbal skills; professional phone and email communications

177

Senior Account Supervisor Resume Examples & Samples

Communicate effectively with clients, prospects, and internal project teams
Consistently produce high quality internal communications content
Build relationships with influencers and internal business partners to meet client needs

178

Account Supervisor Resume Examples & Samples

Effectively manage multiple short and long-term projects simultaneously
Understand a project lifecycle; handle project related items as they occur in the unit
Assign personnel to new projects and track project status; evaluate the workloads of department employees
Maintain employee records, conduct evaluations in a timely manner, handle discipline matters as needed, recruiting, interviewing and hiring
Recognize and appreciate employees for work and accomplishments, maintain and contribute to the growth and development of each direct employee through IDPs
Manage relationships between the unit and other pii departments, attend team meetings
Develop and maintain unit goals and objectives, plan and conduct regular Unit meetings, hold department orientations and other training sessions as needed
Bolster organic growth by seeking opportunities within pii by providing additional services and or increasing profitability within the Unit by implementing new processes
Manage/maintain customer relationships through individual SLA requirements
Monitor cost centers and unit profitability for accuracy
Understand billing procedures/processes and ensure billing compliances are met within the Unit
Respect and maintain confidential information
Additional responsibilities as assigned by the Account Director
Minimum 4-year degree in Business, Communication, or Computer Science or comparable experience preferred
Experience in financial, insurance, healthcare industries preferred
Knowledge of SQL Server and general relational database concepts preferred
Familiarity with Microsoft Office product suite (Word, Excel, Outlook, PowerPoint) required
Ability to travel – frequency may vary, but at times could be heavy

179

Senior Account Supervisor Resume Examples & Samples

Financial communications for public companies
Investor relations strategy and execution
Transaction communications (M&A, IPO, etc)
Communications for alternative asset managers (e.g. private equity, venture capital, hedge funds) and other capital markets participants
Develop and execute to build Edelman’s FinComm practice in the DMV Area (supported by FinComm colleagues in NY and Chicago, and elsewhere)
Provide high quality financial communications, investor relations and capital markets support to existing and incoming client opportunities
Lead FinComm assignments, effectively drawing from relevant Edelman teams and resources to deliver best-in-class service
Serve as relationship lead for C-suite client-side executives
Collaborate with Edelman colleagues in other offices to identify ways to bring FinComm services to Edelman clients
Lead and/or contribute to pitches and new business efforts focused on FinComm opportunities or integrated assignments
Lead FinComm marketing and prospecting efforts to identify new opportunities, including developing new thought leadership and IP
Ensure local team is proactive and highly responsive to client needs, anticipating upcoming deliverables and taking accountability for proper execution
Ensure junior staff is trained, supportive of team efforts and paying sufficient attention to detail
Collaborate with Edelman FinComm colleagues in the US and globally to further develop and grow the global practice
Build awareness of Edelman FinComm with potential referral sources (e.g. bankers, lawyers)
10 years of experience in strategic and financial communications, preferably with some agency experience
Strong understanding of how companies can more effectively communicate to their financial audiences
Strong comfort level in counseling senior executives of publicly traded companies on financial communications matters
Extensive experience with high intensity corporate assignments and transactions
Experience and facility in new business development and marketing
Track record of training talent and creating new offerings for clients
Strong writing, presentation and analytical skills
Organized, proactive and self-motivated; anticipate upcoming client projects and deliverables
Excellent interpersonal and verbal skills

180

Account Supervisor Resume Examples & Samples

4+ related professional experience
Can convey ownership of assigned projects to junior team members
Can resolve conflicts
Can mobilize and motivate teams
Aptitude to work independently
Excellent oral and written business communication skills
Aptitude for financial analysis
Can complete challenging projects within set parameters
Established skills in planning and crisis communication
Can solve problems
Can impress new business prospects
Proficient in Microsoft Suite, Internet, on-line services, Media Map and Dow Jones News Retrieval

181

Account Supervisor Resume Examples & Samples

Develop the first draft of materials, including press releases, key message/QAs, digital and social content, media materials (e.g., pitches, SMT alerts) and presentations (audits, plans)
Support in the end-to-end execution of projects so that they're on time and budget
Lead junior colleagues in day-to-day account management activities; serve as gatekeeper for projects, including keeping timelines, managing vendors and coordinating with extended team members
Support budget management, including monthly billing and project tracking
Involved in the training and mentorship of junior and peer team members, leading to account success
4+ years healthcare PR experience at an agency setting
Proficient in Microsoft PowerPoint and Excel
Strong oral and written business communication skills

182

Account Supervisor / Account Manager Resume Examples & Samples

Managing client relationships on a day-to-day basis and implementing program activity in conjunction with team members
Supports the Account Director/Vice President in the development of client program plans
Demonstrate strong understanding of digital landscape and develop them as part of the program solutions for clients’ needs
Strong content development capabilities and translate industry issues such that they can be effectively pitched to media to the benefit of the client
Develop, execute and manage integrated plans; create accurate budget estimates for clients
Provide ongoing counsel and guidance to junior agency team members and support the Account Director/Vice President in the professional development of team members

183

Account Supervisor, Consumer Resume Examples & Samples

Supports the Account Director in the development of client program plans
Translate industry issues such that they can be effectively pitched to media to the benefit of the client
Develop releases, client and journalist profiles, bylined articles, white papers and other relevant media materials
Create accurate budget estimates for clients
Provide ongoing counsel and guidance to junior agency team members and support the Account Director in the professional development of team members

184

Account Supervisor, Consumer PR Resume Examples & Samples

Maintain daily client contact and prospect information
Help develop long term plans and program recommendations for clients, including overarching strategy
Help generate creative and integrated ideas and opportunities as part of planning
Actively participate in an integrated agency team as a PR representative
Help develop media strategy plans; and play active part in execution
Event coordination if/as necessary, including vendor oversight and management
Serve as a role model for junior members
Attend account reviews and staff meetings - provide ongoing communications and feedback
Involved in staffing of team including interviewing candidates
4 years public relations agency experience in consumer PR
Experience leading large scale, integrated activations and campaigns
Strong writer – ability to craft messages and story narratives for both trade and consumer audiences
Strong project management skills – ability to manage and prioritize multiple work streams
Proven experience working within an IAT
Global account experience preferred
Strong media relations skills
Must be proactive and flexible, a team player able to work in a fluid environment with changing priorities

185

Operations Account Supervisor Resume Examples & Samples

Ensure vehicles are approved and processed accurately, and prepared to the customer’s standards in a timely manner, while meeting contractual service levels
Provide schedule of sale line-up to lot and recon managers for proper routing of vehicles, coordinating aged units first
Walk and audit sale line with clients to ensure quality standards are met
Supervise and direct the work Account Operations staff by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and examining work for accuracy and conformance to policies and procedures
Assist manager in counseling and disciplining employees, in evaluating employee job performance and conducting performance appraisals
Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement
1 - 3 years experience in the automobile industry or the Auction business required
Competent supervisory and excellent organizational skills required
Ability to work well with others and maintain focus and productivity under compressed deadlines

186

Account Supervisor Resume Examples & Samples

Analytical review of financial statements
Preparation of specialized analytical reports
Detail oriented, with high productivity; experience with multiple corresponding deadlines
Excellent communication skills both verbal and written
Effective multi-tasking and time management skills
Motivated self-starter, ability to see projects through to completion
Ability to lead team members
Availability for necessary overtime
College degree in accounting preferred

187

Account Supervisor Resume Examples & Samples

Perform day-to-day account work with assistance from more junior and senior colleagues
Independently manage several small accounts, or major projects for large accounts, serving as account lead and/or primary point of contact with support, supervision as needed
Manage client expectations, earning clients’ respect, trust and confidence
Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets, and timelines
Develop presentations for clients relative to project management and program status
Keep team(s) appropriately informed and involved in projects; ensure projects run smoothly, and help team members feel empowered, respected, and educated
Identify and secure assistance with emerging account problems
Articulate and apply agency vision, goals, practice areas, products, and overall capabilities

188

Account Supervisor, Agency Inside, Brand Resume Examples & Samples

Ensure the agency delivers world class communications, strategy and solutions to the business that are integrated with the overall business strategy, brand positioning and across all channels
Develop and maintain strong relationships with internal business units and business unit marketers across Intel GEOs
Work closely with creative leads to make sure creative is developed on strategy, time and on budget Partner with: Marketing teams to align on objectives, programs and KPI's, Creative teams to execute on creative briefs, Agency partners and global partners as neededPrioritize work and provide alternative options to manage capacity
Present creative in partnership with CD and external agencies Manage approvals, feedback and input from multiple stakeholders Ensure quality of creative execution by working closely with the creative team to provide direction and clarity

189

Account Supervisor Resume Examples & Samples

Serve as day-to-day client relationship manager for local and global strategic communications projects and campaigns, particularly executive engagements and event activations
Establish and sustain credibility in both communications capabilities and issue expertise
Project manage internal teams – across national and international markets – to deliver on the work and steward a common client experience from a strategic lens, i.e. are we delivering on the goals and engaging our target audiences?
Develop and project manage work plans to meet deadlines while delivering proactively and reactively based on client needs
Support all phases of the strategic communications process: planning, production, distribution, optimization, and measurement analysis
Lead with an integrated mindset including research, creative positioning, traditional PR, executive visibility, content marketing, issue advocacy and expertise, community outreach, influencer engagement, paid media, social media programs, etc
Contribute proactively with creative ideas and approaches to client challenges
Manage integrated communications teams to deliver success at global and in-market events
Create client content (draft plans, fact sheets, talking points, strategic recommendations, message architectures, blog and editorial content, etc.)
Serve as strategic reviewer or editor on content produced by junior team members
Partner with senior leadership to provide strategic and tactical counsel to clients and global integrated team, while managing implementation of multiple projects, timelines and budgets
Effectively manage/mentor/oversee the work of junior team members
Participate in new business and staff development
BA or BS in Public Relations, Communications, Journalism, Public Affairs, International Development, International Relations or related field
6+ years of PR experience required; agency or foundation experience preferred
Proven client relations and consulting experience
Capability to design and execute issue-focused communications
Excellent communication, writing and editing skills are essential
Excellent presentation skills: written and verbal
Excellent team contribution, collaboration and leadership skills; experience leading with creative solutions
Extremely detail-oriented and highly organized with the ability to multitask and prioritize
Ability to work in a fast-paced environment and be a team player
Proven team and individual management experience
Skilled project manager; ability to manage complex projects and budgets (global/cross-market experience a plus)
Strong understanding of and experience in media relations
Strong understanding for new PR tools, especially in the digital, social media and creative realms
Experience working with or in developing markets preferred
Experience working in global health and sustainable development a plus
Issues or crisis management experience a plus
Experience supporting/managing a major health/global health and/or global development public relations account a plus
Experience in financial services, maternal health, global health advocacy, gender issues, and/or water/hygiene/sanitation a plus
Experience working with nonprofits or grantees to build out strategic communications plans Experience using project management software or programs a plus

190

Senior Account Supervisor Resume Examples & Samples

Develop and present a monthly strategy review with client
Team/Staffing account management; consult with junior team members on strategies, test designs, client mgmt, internal process and procedures
Internal agency contact – act as the lead on varying process & procedures that require attention. Evaluate if current process is working, make adjustments as needed to optimize agency resources and reduce overhead costs
Test designs – develop individual tests within monthly strategy; construct a test taking into consideration past performance of creative/messaging/offers/targeting. Evaluate if test design is appropriate based on test variables, staffing, timing, resources
Work with Analytics team on building testing and results compilation – build out scenarios for testing, execute on the test including extensive matrices to house instructions, monitor test performance, readout with Analytic team to evaluate results and translate for marketing clients
Weekly program results reporting readouts – Ongoing status calls readout on various in-market monthly tests at varying intervals: initial, halfway and final. Evaluate performance, make recommendations towards in-market changes or future testing to expand on learnings
Weekly client status calls – participate in covering action items, outstanding topics including creative, branding, testing, results, segmentation, objectives, future planning sessions, etc
Process enhancements and improvements – continually evaluate marketing program across Account, Creative, Data, and Production to determine if necessary steps are in place to accurately market our clients offers to consumers, ensuring zero defects and accuracy in-market
Quarterly business review planning and execution meetings - Reporting, Creative, New idea generation, administration of mtg facility and events
Competitive review – continually evaluate market conditions and provide client with agency POV on how to address
Program complexity summary – monitor monthly campaigns by tracking number of campaigns, versions, signoffs, etc. as needed to support agency with contractual obligations, senior client communications, new business opportunities
Serve as the strategic and operational lead in the development and execution of all assigned client relationships
Manage all aspects of the operational, financial and performance needs of the business group
Monitor and manage the agencies profitability while keeping within the client’s budget
Supervision of all account activities
Proactively manage efficient team delivery and output within agreed service levels and business targets
Participate as required in reviews of operational processes aimed at developing efficiencies that will support the growth of the business
Proactively develop new strategies and tactics for client consideration. Present them to the client
Represent the supported brands locally and globally
Proven ability to evaluate creative work with reference to the brief and on its own merits. Has the respect of internal departments and is seen as the most senior position within account management. The AD should develop, with the Manager, creative judgment tools for junior staff
Participate in and manage strategic business unit development
Ensure integration of services with other departments
Serves as champion and role model for agency values
Monitor the activities and assist in the training, evaluation and development of Account Supervisors and Account Executives
Coordinate and monitor the progress of other agency departments and outside vendors to ensure timely completion of work, consistent communication and continuity of all activities in support of achievement of strategic goals and objectives
Foster account team commitment to fulfill the needs of the client, while working to support the development of the account management team and agency as a whole
Supervises the assessment and improvement of the team’s performance
Ensure training and development plans are maintained for team members
Identify the right people within teams to manage operational projects successfully
Supervise team quality monitoring so that all agreed quality targets are met and exceeded – coaching of team members to help bringing them “to the next level"
Install disciplined approach in flawless execution regarding 100% of details at all times. Responsible for final in-market materials
When needed, interview staffing candidates; evaluate candidates’ ability to contribute toward the overall development and growth of the agency

191

Account Supervisor Resume Examples & Samples

Flawless execution of clients’ programs and plan tactics
Contribute to Strategic Planning and Concept Development Proactive thought-leadership across all aspects of the business
Oversee post-program Evaluation Work directly with clients on creative, legal and brand approvals
Travel to the client locally as well as occasional out of town travel

192

Account Supervisor Resume Examples & Samples

Responsible for day-to-day contact with the client
Deliver high quality written and verbal content, exhibit strong presentation skills
Establish relationships with key stakeholders, vendors, and clients and maintain regular contact. Proactively offer and implement new ways to meet client needs
Knowledge in using social media platforms to drive brand awareness and engagement
Ability to actively participate in the development of social media plans and their execution
Be a hands-on team player adding value, sharing creative ideas, and executing digital programs
Demonstrate knowledge of client media monitoring and be able to mentor for junior staff on the process
Act as the core implementer of account plans
Participate in new business opportunities/presentations and client presentations
Prioritize own work, meet deadlines, actively communicate progress and deliverables. Provide appropriate instruction to junior staff on projects and facilitate teamwork
Assist with and coordinate projects and task execution
Develop an understanding of research methods, coordinate internal and external resources
Play key role in account activities including special events, media events, media relations, social media, desk-side briefings, program implementation, etc
Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field
Five years of experience in public relations agency or a similar position
Detail-oriented with the ability to multi-task and manage priorities
Ability to work in multi-faceted, fast paced environment

193

Account Supervisor Resume Examples & Samples

Provide management of day-to-day activities with a focus on technology development process to support client and customer needs
Develop and maintains relationship with clients at appropriate levels
Possess knowledge of all work in progress
Assist in development of project schedules in conjunction with the team
Traffic projects internally to ensure proper client approvals are obtained
Strengthen and add value to the client relationship
Prepare well-organized, clear and concise communications
Notify team of scope changes through change requests
Works closely with other team members across all fields (Management, Account, Creative, Technology, PM)
Leverage knowledge of technology capabilities to provide recommendations
Participate in team and client meetings to understand business needs and offer solutions
Develop presentation skills
3+ years’ experience in an Agency environment
Organizational and time management skills
People skills; ability to build relationships and work with a wide range of personalities – both internal and client level
Good communication skills; both spoken and written
Professional manner
Self-starter, adaptive, with the ability to work under project circumstances ranging from mostly independent to closely managed
Desire to work in a fast-paced, evolving, dynamic environment

194

Account Supervisor Resume Examples & Samples

Assist account teams with execution of day-to-day activities for direct marketing programs within major accounts
Develop and maintain relationships with clients at appropriate levels
Track all work in progress
Establish regular client communication
Assist in the generation of presentations, conference reports, program reporting and status reports
Work independently in a highly organized and detail-oriented manner while coordinating multiple projects simultaneously
Bachelor’s degree in Business, Marketing or Communications
3+ years of Direct Marketing experience preferred. Applicable internship experience will be considered
Excellent written & verbal communication skills
MS Excel, Word and PowerPoint expertise

195

VP, Account Supervisor Resume Examples & Samples

Integrate variety of background materials and information into meaningful strategies and proposals for clients
Ensure high standards of execution and communication in all client work
Direct and interact with all agency brand team members to ensure accurate information exchange and smooth workflow across all stages of a project
Bachelor’s degree with a minimum of 5 years of pharma marketing or agency experience
Experience leading multi disciplinary teams
Experience working in print, digital and other channels
Experienced in / knowledgeable about health care access and reimbursement landscape

196

Account Supervisor Resume Examples & Samples

Develop and manage several key, strategic client relationships (expectations, communication, escalation)
Develop and manage several key internal Publicis relationships and with other agency partners
Develop and display a deep level of understanding of the client’s business, challenges and goals, and align all initiatives with client’s success
Own and drive strategic initiatives for clients
Manage multiple digital projects simultaneously, within time and budget constraints
Provide guidance and direction to clients across the spectrum of all services offered
Oversee, and write when appropriate, all client briefs
Assemble and brief team to effectively communicate project goals and objectives
Ensure strategic and creative direction is on target
Drive all communication of issues and risks when appropriate
Manage P&L for book of business managed to meet monthly and quarterly revenue, growth and margin goals
Identify and pursue key areas of opportunity for account growth
Create and lead presentations to senior clients
Manage and provide mentorship to more junior team members
Provide oversight to projects managed by more junior team members. Serve as point of escalation
Should be a self-driven, client focused, strategic thinker, with substantial subject matter knowledge of all services offered
Should be able to identify and brief key internal resources and SME’s towards a successful execution of all projects

197

Senior Account Executive / Account Supervisor Resume Examples & Samples

2+ years Corporate Communication Experience in an agency setting
BA or BS in Communications or related field
Prior agency experience
Strong Media Skills
Experience with new and social media strategies and campaigns
A proficient client strategist and team leader

198

Managing Account Supervisor, Brand Resume Examples & Samples

Act as a contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
Responsible for account planning and supervision of the account team
Creatively troubleshoot clients’ problems as they arise; seek senior management input and apply the resources from Ketchum whenever appropriate
Help account team(s) work effectively and in the best interests of client(s); maximize agency’s network of resources to enhance client services
Demonstrate proficiency in writing and editing materials including strategic plans, toolkits, client media materials, points of view and other correspondence
Exhibit strong communication and presentation skills to effectively articulate ideas to clients, colleagues and others
Manage account financials, as needed, including accurate budget creation, staff utilization and development, revenue generation, income projections, expense control, allocation and control. Ensure budgets are accurate when presented to clients, manage our scope of work to those budgets and the budget tracker to ensure we stay on track
Oversee team’s entered time, time sheets, client billing, supplier invoicing and purchase order compliance
This position will also build a leadership role in outside organizations to increase Ketchum’s visibility in the marketplace, create new business opportunities, and take a leadership role in new business proposal development and presentations; work with account teams to build incremental business
Communicate account status to team leads and agency management
Understands trends in PR, pop culture and new media and can help shape programs that are right for the clients’ core target audiences
Partner with HR on performance management, staffing and organizational development among other issues, as needed
Seven to ten years of agency and/or corporate public relations experience
Proven track record in growing business

199

Account Supervisor Resume Examples & Samples

Fully understand the client’s business including objectives, roles, and concerns
Effectively work with multiple departments throughout project development and implementation
Serve as the primary agency liasion between the client and the email creative team. Review agency creative for adhering to brand guidelines, delivering on the creative brief, copy & graphics and executing all requested client changes/input
Continually look for ways to improve account growth through clear understanding of clients’ objectives and goals
Provide leadership and mentoring to AAE's and/or AE's, as assigned

200

Account Supervisor Resume Examples & Samples

Assign personnel to established work areas or project duties
Ability to work under pressure and meet established goals and objectives
Sense of urgency & ability to meet deadlines; self-directed

201

Account Supervisor, Agency Inside, Brand ID Resume Examples & Samples

Help build upon the existing foundation of a world-class program, while driving and implementing measures to scale the program
Prior agency experience running large Fortune 500 technology clients
Work closely with creative leads to make sure creative is developed on strategy, time and on budget
Partner with: Marketing teams to align on objectives, programs and KPI's, Creative teams to execute on creative briefs, Agency partners and global partners as needed
Prioritize work and provide alternative options to manage capacity
Present creative in partnership with CD and external agencies
Manage approvals, feedback and input from multiple stakeholders
Ensure quality of creative execution by working closely with the creative team to provide direction and clarity
A deep strategic understanding of brands, from voice to tone to architecture to adoptionoThe ability to influence and evangelize up and out
The ability to move quickly and comfortably between multiple projects and through a large volume of projectsoStrategic mindset that understands implications of creative decisions and how to best plan for scalable creative options
How to leverage customer, technology and market insights to develop marketing briefs that inspire creatives and delivers creative solutions that work within the brand framework and future iterations
Proven project and account management experience
Must have the ability to manage multiple projects and be able to prioritize and manage expectations of all groups affected
Ability to understand and translate marketing objectives and strategies in a clear and concise way to the creative teams
Problem solver: Need to have managed through complicated production or creative issues and have the ability to problem solve
Relationship building: Ability to develop and maintain strong relationships across teams and with external partners
Ability to lead teams. Must have strong leadership skills and proven ability to develop talent
Communication skills: Be a natural communicator with strong written and presentation skills
Early adopter of technology: The stuff we make is really cool. Using products with Intel technology is key to understanding the product benefits
Sense of humor: We like to have fun while we work
Bachelor Degree Required. MBA desired 8+ years of Brand ID experience

202

Account Supervisor Wing Resume Examples & Samples

4+ years advertising experience—some agency experience required, related considered
Advanced bilingual (English/Spanish) proficiency
Shoot production (broadcast/print) experience, some digital/integrated account experience a strong plus
New business development for past clients/agency a plus

203

Account Supervisor Resume Examples & Samples

Issues management expertise within healthcare; pharmaceutical policy experience and knowledge of the drug pricing landscape are a plus
Understanding of the healthcare media environment, particularly within Beltway and trade media
Familiarity with the federal and state health policy issues are a plus
5+ total years of PR/communications experience, PR agency experience is preferred but not mandatory
Successful track record in managing and growing client business
Hands-on experience working with healthcare industry reporters
Ability to manage multiple projects simultaneously and with ease, so you must be organized and detail-oriented
Passion to grow and coach junior team members and direct reports
Sense of urgency and ability to prioritize projects in order to successfully manage and mitigate issues
Confidence to share opinions with the client
Strong writing and editing skills are mandatory and non-negotiable

204

Account Supervisor Resume Examples & Samples

Plays a major role in the research, planning and development of comprehensive Communications Marketing campaigns
Oversees quality and operational performance of accounts, ensuring work quality and deadline adherence
Elevates problems to superiors and solicits counsel when needed and appropriately
Demonstrates proficiency in writing skills to craft internal and client correspondence, communications plans, press materials, new business proposals, etc
Demonstrates tactical proficiency in media relations, including creating and driving outreach plans, message development, management of events, growth of contact network and effective pitching and training of spokespersons on speeches and presentations
Demonstrates practical and advanced understanding of visual communications, social media and the digital landscape and how to incorporate into client programs
Generates original ideas for sustainable online community engagement, helps integrate them into plans and measures and evaluates them to ensure they contribute to client goals
Fosters relationships with third-party influencers and internal business partners
Plays a role in using research and analytics as a project performance indicator
Knows and uses Edelman network resources to meet client goals
Builds network of industry clients and participates in relevant professional organizations and networking activities that will grow Edelman brand recognition and own reputation
Demonstrates understanding of core financial constructs including revenue, profitability, pricing structures, budgeting and forecasting
Records, submits and approves time, expenses and POs to the right project codes on a timely basis
Assists with the development of accurate project budgets using the firm’s financial system
Effectively works within account budget parameters and deadlines Manages day-to-day client budget issues to resolution
Tracks and monitors project financials (e.g., budget vs. actual)
Helps ensure teams follows Edelman’s financial policies and processes
Contributes to new business process, including identifying new business opportunities
Participates in integrated teams to provide clients and prospects with the most compelling team and proposal
Works with account leads to introduce existing clients to relevant and new Edelman capabilities, including resources outside of group, to advance their business goals
Oversees junior staff’s work products to ensure quality and consistency
Ensures performance expectations, career development plans and goals are set and reviewed annually during the formal performance review process for all direct reports
At least four years of relevant experience in Communications Marketing and/or related fields, including research, advertising, management consulting, media or publishing
A bachelor’s degree in a relevant field from an accredited college or university
A comprehensive understanding of his/her clients’ businesses and their missions, as well as their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners and other businesses/organizations, etc., and will be able to impart this knowledge to account team members
Excellent written and verbal communications skills and demonstrated ability to delegate tactical assignments and accurately judge and edit work of others
Familiar with best practice integrated Communications Marketing tactics and tools and will be able to recommend them to his/her clients

205

Senior Account Executive / Account Supervisor Resume Examples & Samples

Drafting of written media and marketing materials, as well as presentations and client communications
Management of a grassroots team executing experiential activations nationwide (some travel included)
Direct engagement with industry stakeholders and key client contacts
Development of media strategy and media outreach
Collaboration with different practice areas on integrated campaigns
Communication to account teams and clients on project developments, timelines and results
Keeping pace with social media / digital industry trends and developments
BA or BS Degree
4+ years public relations experience
Strong consumer brand and/or retail experience
Strong understanding of traditional and online media relations, social media and digital strategy
Strong writing skills for all types of materials and communications
Superb client communications skills
Knowledge about the integration of earned, owned and paid media
Experience or interest in grassroots direct-to-consumer events
Ability to work within a team, manage team members

206

Heat Account Supervisor Resume Examples & Samples

Lead and oversee projects within accounts in partnership with either GAD or AD and in partnership with the corresponding leads from Strategy, Creative, Production, and Media while ensuring successful strategic planning, creative development and execution across all projects
Knows the clients’ business and can be an effective spokesperson for their business needs within the agency. Be sufficiently informed and personally involved, ensuring sound planning, good service and a solid client/agency relationship
Develop and manage relationships with mid-senior level clients on their accounts and become a trusted advisor and a go to person for helping them with their business issues
Maintain open and complete communications of client status and issues with functional agency leaders. Keep their Account Director/Group Account Director informed of the status of his/her projects, problems, plans and meetings, as well as involving agency management personnel at key times. Work with Director of Client Services/Group Account Director/Account Director to resolve important issues or conflicts
Leadership of their respective account teams, including Account Executives, Assistant Account Executives and Account Coordinators
Comprehend the full talent and capabilities of the agency—in particular, the integration of three important agency initiatives including The Heat Index, the Radeator, and the Reactor
Foster a team environment across all agency departments and maintain a high level of performance by the account teams and other agency personnel
Provide support to the Director of Marketing and Communications on new business pitches as needed and directed
5+ years of solid account management experience at an advertising agency
Both digital and broadcast production experience
Proficiency in Keynote
Ability to travel up to 30%

207

Account Supervisor Resume Examples & Samples

Plays a role in using research and analytics as a project performance indicator Knows and uses Edelman network resources to meet client goals
Effectively works within account budget parameters and deadlines
Manages day-to-day client budget issues to resolution

208

Managing Account Supervisor, Spirits Resume Examples & Samples

Manage one large account
Act as primary day-to-day contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities
Assist account team(s) in working effectively and in the best interest of client(s)
Access agency’s network of resources to deliver greatest value to clients
Five to eight years of public relations experience with a specific focus on marketing to men, including project management and two years of basic supervisory experience. Experience in spirits, hospitality, luxury goods or pop culture a plus
Demonstrate advanced understanding of emerging channels like social media, video, and content partnerships in relation to media mix
Ability to spot digital trends and insights and share with teams in order to mobilize develop and motivate
Advanced knowledge in SEM optimization techniques and campaign monitoring
Ability to translate trends, technologies and metrics into conversational English

209

Digital Account Supervisor Resume Examples & Samples

Take ownership of your client relationship, creating and implementing digital + social audits, insights, strategies, ensuring recommendations are smart, grounded in creative insights and knocks KPIs out of the park
You eat, breathe, and sleep today’s digital & mobile consumer, to develop brand-specific strategies
Guide and contribute in the development of Creative ideas and deliverables
Be well versed in the various Paid Media and Measurement opportunities in social, digital, and broader marketing mix
Collaborate with teams in other departments (PR, Creative, Media, and Analytics) to improve and execute on client deliverables, process, and output
Motivate and manage junior team members (e.g. SAE’s, AE’s, community managers) with their day-to-day, and career growth, while efficiently communicating and “managing up” to your directors
A Bachelor's degree with 6-8 years of experience working within the digital/social agency space
Stellar written and presentation communication skills, comfortable engaging with senior brand managers and partner agencies
A proven expertise in brand strategy, across a number of verticals, with the ability to translate strategy into smart and sound digital tactics
An understanding of a brand marketing mix, ensuring that social & digital strategies integrate and amplify more traditional channels
Years of hands-on experience managing & mentoring teams, including direct reports as well as cross-functional teammates
A glass-half-full outlook that contributes to an already ridiculously-strong company culture, and healthy business

210

Senior Account Executive / Account Supervisor Resume Examples & Samples

Demonstrate excellent written, oral and presentation communication skills; attention-to-detail and client ready work
Anticipate client and team needs and proactively solve problems
Contribute to the development of strategic client plans
Develop materials and proposals, including digital and social media content, press releases, Q&As/key messages, bylined articles, media materials and presentations (audits, plans)
Account for quality control and review of monitoring reports and alerts, memos, meeting reports and client materials
Track and report results of PR programs for clients
Provide regular proactive updates to supervisors on projects and responsibilities
3+ years of healthcare PR experience
Computer proficiency in PowerPoint, Excel and Word
Collaborative work style
Strong time and priority management skills and an ability to juggle multiple client needs
Strong organizational skills, ability to multi-task in a fast paced environment, work in a team and meet deadlines
Ability to communicate information effectively and accurately, verbally or in writing
A high level of integrity and sensitivity to confidential information
A strong work ethic and an ability to be a self-starter

211

Managing Account Supervisor, Brand PR Resume Examples & Samples

Act as primary contact to clients, continually fostering client-agency relationships to build trust and become a valuable resource to clients
Troubleshoot clients’ problems as they arise; seek senior management input whenever appropriate
Assist account team(s) in working effectively and in the best interests of client(s)
Demonstrate proficiency in writing and editing materials including programs, proposals, press materials, byline articles, speeches, correspondence, reports, etc
Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others
Manage account financials including budget allocation/ control, time sheets, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability
Work with account team(s) to build incremental business
Participate in new business programming and presentations
Bachelor’s degree in communications, public relations, journalism, English, marketing, or a related field; Master’s degree in a communications field desirable
Minimum of 7-8 years of large agency and/or public relations experience, ideally within the consumer product goods space
Broad-based exposure to all skill areas, including proposal planning, writing and presentations, media relations and consultative selling

212

Account Supervisor, Digital Resume Examples & Samples

Function as day-to-day deputy on client accounts and a main point of contact for clients
Provide oversight and day to day project management of client accounts, including
Minimum of 5-6 years of experience designing content and cross-channel digital campaigns for a political or issue organization, marketing or public relations agency, or other relevant experience
Has a proven ability to link editorial, content strategy, paid distribution, and audience segmentation to drive online conversations
Work well within highly collaborative, multidisciplinary teams of digital strategists and other channel experts – displaying proven ability to help lead a team, deliver complex programs in a timely manner and control timelines and budgets
Proficient in social media platforms and inherent curiosity about emerging platforms. Should be willing to experiment with cutting-edge platforms and techniques
Outstanding communication skills, including the ability to successfully present results and recommendations to clients and other stakeholders
Bring enthusiasm for digital business growth and creating never-been-done-before client programs
Have the proven ability to meet deadlines and juggle multiple projects in a fast-paced office environment that requires and rewards excellence

213

Account Supervisor Resume Examples & Samples

Develop and maintain strong relationships with clients and etailers
Conduct analysis of sales data and create client presentations highlighting implications and recommendations for growth
Plan and execute promotional plans across multiple etailers
Contribute to white papers, research, social media etc
Minimum of a Bachelor of Art/Science degree
3+ years of Marketing and eCommerce Experience (either at a Consumer Goods Manufacturer, etailer or digital agency)
Experience with an array of eCommerce programs including search engine marketing, microsites, email, digital couponing, Mobile, social networks, digital signage, etc
Comprehensive understanding of eCommerce landscape

214

Account Supervisor Resume Examples & Samples

Proven track record of exceptional service, effective business results, and
Proven working experience in Digital/Mass production and client service
Minimum of 5+ years of Account Management experience in Mass and digital marketing supporting clients

215

Account Supervisor Resume Examples & Samples

Develop a deep understanding of the client’s needs and priorities
Design and implement a strategic, multi-year communications plan – with a keen focus on earned media
Develop and maintain strong relationships with fleet media and influencers
Develop media materials, such as statements, press releases, Q&As and presentations
Provide storytelling guidance and ideation for earned media results
Help grow commercial and government business focusing on Chevrolet but including other GM brands as directed
Ensure integration and coordination of messaging and tactics for key Chevrolet vehicle launches
Support customer events and trade shows
Support key in-market products and businesses
Recommend and help implement appropriate media activation strategies
Proactively consume traditional and social media outlets that are relevant to client’s business
Exhibit exceptional judgment when working with team members, client contacts and vendors
4-6 years related professional experience; automotive/fleet experience a plus

216

Account Supervisor Resume Examples & Samples

4-5 years experience working in directing marketing and account management within an agency environment
Very detail oriented with ability to multitask and manage/prioritize heavy workloads even as priorities change daily from conflicting client stakeholders
Ability to drive clarity from ambiguous requests, feedback or inquiries
Professional, presentable, with both strong client and internal service orientation
Excellent interpersonal skills with a strong desire to share solution-focused knowledge and work in a collaborative and collegial environment
Ability to work through conflict and keep meetings and objectives on track even in moments of contention
Experience working with and communicating data and results to clients; ability to spot outliers and trends as part of supporting overall business needs
Comfortable working with large development and quality assurance teams across multiple countries
Conceptual understanding of how data is transmitted and processed; experience on technical projects a plus
Highly organized and able to work under tight deadlines or changing priorities
Excellent oral and written communication skills, effective presentation abilities, and confident communication. Microsoft Office skills are a must
Comfortable with international travel for business needs and at client request

217

Account Supervisor Resume Examples & Samples

Oversee strategic planning, ideation and execution for influencer-marketing programs
Lead the influencer communication strategy and delivery of content through various media both online and offline influencers
Develop and nurture relationships with influencers to build effective and more efficient campaigns
Trend spotter—have a natural hunger for the latest and greatest. Can pivot current trends to client opportunities
Through research and analysis, identify current consumer trends and evaluate areas for strategic opportunity within the influencer space
Establish KPIs and measure the impact of influencer-marketing programs
Bachelor’s degree in Marketing or a related field
Six to eight years of experience in marketing, digital marketing and influencer marketing with a specific focus on food marketing
Expertise in building communities and key relationships
Team player; organized, can prioritize
Demonstrate advanced understanding of emerging channels/platforms like social media, video, and content partnerships in relation to media mix (e.g., Tubular, Tap Influence, etc.)
Ability to quickly become knowledgeable of Ketchum’s proprietary tools and develop clear understanding of how to apply tools and technology to client work

218

Senior Account Supervisor Resume Examples & Samples

Assist in the development and implementation of communications strategy for large corporations to promote, protect and evolve reputation and brand
Supervise staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews, including 2 direct reports
Introduce clients to new capabilities, initiate new business process and display strong presentation skills in new business situations

219

Advertising Account Supervisor Resume Examples & Samples

Manage integrated marketing, direct to consumer, and content marketing campaigns; apply these disciplines to help manage campaign support for an end-to-end digital customer experience
Partner with clients (internal business groups) and other corporate centers to expose key business issues, evaluate competitive landscape and understanding industry trends
Assess strategy, creative and media that best meets client objectives
Participate in the presentation and influence of creative media plans
Be the client ambassador and help ensure that agency teams are informed, focused and motivated about projects
Coordinate status meetings with the account team and relevant partners to discuss client challenges, opportunities and work in progress
Mentor and develop the skills and abilities of junior agency staff
Manage billings for projects and clients
Coordinate with compliance and legal
Bachelor's degree from an accredited college/university
Minimum 5 years of marketing or advertising experience in an account services role; prior agency experience preferred
Experience in managing integrated marketing, direct to consumer, and content marketing campaigns; ability to apply these disciplines to help manage campaign support for an end-to-end digital customer experience
Demonstrated leadership skills to manage junior staff
Clear, concise and confident verbal, written and presentation communication skills
Self-starter with the ability to work independently on projects of moderate complexity
Strategic thinker with the ability to present ideas and viewpoint confidently and authoritatively
Excellent time management skills, including the ability to effectively establish priorities and manage multiple projects / team members
Successfully balance the duel expectations of clients and the agency

220

Group Account Supervisor Resume Examples & Samples

STRATEGYSupport the Client and internal stakeholders in the creation and execution of strategic programs that drive brand messaging and solve its business and communicationsUnderstand the brand’s data to determine marketplace opportunities and convey forward-thinking strategically relevant ideas. Proactively seek out and recognize brand/industry/marketing trends and potential brand influences and turn into recommendations to present to broader internal and client teams
NEW BUSINESSWork with Senior leaders to identify new business opportunities in existing accounts to expand current assignments, acquire new projects, and increase agency revenueResponsible for supporting a business-building orientation on account teams, recommending new programs ideas and agency services to secure business
MENTORINGEducate, grow, and motivate junior-level staff to promote an internal learning and development culture that achieves business growth and marketplaceThe Group Account Supervisor will set clear performance expectations, encourage and foster development opportunities, and ensure alignment between individual roles, client expectations, and overall organizational strategy

221

Account Supervisor, Adobe Resume Examples & Samples

The account supervisor must have at least five years of relevant experience in public relations and/or related fields including research, advertising, media and publishing
You should have a bachelor’s degree in a related field and a proven ability to manage large projects as well as small teams on one or more sizable accounts
You will have a comprehensive understanding of his/her clients’ businesses and their missions, as well as their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners and other businesses/organizations, etc., and will be able to impart this knowledge to account team members
You will have excellent written and verbal communications skills – and a strong attention to detail
You will be able to work with senior staff to develop and execute communications plans based on client goals
You will be familiar with best practice communications tactics and public relations tools and will be able to recommend them to his/her clients
You will have the ability to act as a daily client contact and to be responsible for client-related finance management, including managing large projects within budget
You will possess a solid grasp of public relations, a pulse on today’s ever-changing media and business landscape, and strong media relations, research, writing and editing skills are a must

222

Account Supervisor Reputation Management Resume Examples & Samples

Developing, executing and reporting on strategic public relations campaigns that meet business objectives and reach target audiences
Comprehensive media relations planning and execution; developing strategies for competitive positioning and rapid response; mining for industry trends; building and maintaining strong relationships with relevant reporters, editors and bloggers to build visibility for client news and subject matter experts
Working with a collaborative team to provide crisis communications and issues management support – with a demonstrated willingness to engage with clients whenever needs arise
Developing a variety of key materials using a range of appropriate styles for editorial and business copy: client briefing materials, messaging, media materials, statements, etc
Seeking and securing opportunities for executive visibility and thought leadership including speaker panels, opinion editorial, top-tier executive interviews, etc
Presenting unique and relevant communications campaign ideas to further client goals and initiatives
Preparing and planning for projects; owning elements of client programs, from concept to execution
Working within a collaborative team; contributing ideas and suggestions to meet and exceed client needs
Engaging with multiple clients and delivering according to individual client needs
4-6 years professional experience or demonstrable interest in technology and data security, preferably in an agency environment
A minimum of a bachelor’s degree in public relations, communications, journalism, or related field
Excellent writing and editing abilities including the ability to develop communications plans, messaging and other media materials
Robust media relations skills; proven success garnering coverage in local, national and trade publications; technology media a strong benefit
Demonstrated success in project management; ability to juggle multiple tasks in a high-speed environment without sacrificing accuracy
Exceptional interpersonal skills; ability to work well with teams; keeping managers informed while executing on tasks and supporting the development of junior team members
Ability to navigate and adapt to fast-changing environments and client situations, maintain good client relationships and deliver outstanding results
Experience supporting and contributing to the identification of new business opportunities, actively participating in presentations/pitch meetings where possible
Enthusiastic learner who seeks feedback as an opportunity to grow and improve communications
Interest in understanding complex technology and ability to translate technology benefits for target audiences
Experience in social and digital media a plus

223

Account Supervisor Resume Examples & Samples

Provide strategic counsel, guidance and leadership to clients and staff in the areas of social media strategy, digital platforms, influencer programs, and campaign development, content strategy and paid media
Work as part of integrated account teams, infusing digital elements into PR programs
Supervise team members ensuring constant development of their skills, motivating, coaching, consistently providing feedback
Effectively budget new scopes of work and assist in managing staff utilization to meet targets
Build and maintain relationships with contacts across Edelman divisions
4+ years of relevant experience in digital communications and/or related fields including influencer marketing and social media and web platform development
Thorough understanding and experience for digital strategy, content creation, social media and running influencer programs
Attention to detail and great organizational skills
Constantly curious – following trends in the industry and reading articles

224

Account Supervisor Resume Examples & Samples

Comfort with managing teams and budgets
Confidence to share and defend opinions with the client
Hands-on work with federal government clients preferred
Expertise within the financial services and healthcare sectors a plus
5+ total years of PR/communications experience; PR agency experience is strongly preferred

225

Senior Account Supervisor Resume Examples & Samples

Leads research, planning and development of comprehensive Communications Marketing campaigns
Demonstrates writing excellence when crafting internal and client correspondence, communications plans, press materials, new business proposals, etc
Sets and leads media relations course, including outreach plan creation, executive thought-leadership planning, drafting of materials, event management, growth of contact network and effective pitching and training of spokespersons on speeches and presentations
Demonstrates practical and applied understanding of visual communications, social media and the digital landscape and how to incorporate these channels into client programs with digital tools, such as blogs, widgets and mobile applications
Generates original ideas for sustainable online community engagement, creates and successfully integrates them into plans, measures and evaluates them against goals
Displays strong presentation skills
Capitalizes on relationships with third-party influencers and internal business partners
Recommends and utilizes research and analytics as a key project performance indicator
Grows network of industry clients and participates in relevant professional organizations and networking activities that will grow Edelman’s brand recognition and own reputation
Leads financial management for accounts, including client set-up/authorization process and development of accurate project budgets using the firm’s financial system
Works within account budget parameters and deadlines
Manages micro and macro client budget issues to resolution
Tracks and monitors project financials (e.g., budget vs. actual) and meets client revenue targets
Helps plan/evaluate team structures to maximize project profitability/quality
Helps ensure team follows Edelman’s financial policies and processes Initiates new business process, including identifying new business opportunities and helping lead the RFP response process
Helps pull together cross-practice and cross-geographical teams to provide clients and prospects with the most compelling team and proposal
Grows account organically by introducing clients to relevant Edelman capabilities, including resources outside of group, to advance their business goals
Looks for intra- and inter-office specialty area integration opportunities
Provides ongoing, constructive feedback to staff and consistently holds them accountable for performance, compliance and ethical business conduct and addresses under-performance in an appropriate and timely manner
Mentors, coaches and supports all team members and ensures self staff are developing abilities through Edelman Learning Institute and other trainings, including on-the-job training and mentoring
Oversees staff’s work products to ensure quality, consistency and to foster desire to attain and maintain performance excellence
Empowers staff and instills in them the benefits of taking calculated risks
Contributes to the performance appraisal process for peers, managers and direct reports
Leads by example; demonstrates strong work ethic, mastery of PR tactics and excellent people management
Motivates and coaches teams to produce quality work and meets client objectives while achieving staff growth goals
Sets and pursues challenging stretch goals for self and staff
Contributes to the development of new capabilities and promotes the implementation of new capabilities through words, actions and priorities
Stays up to date with emerging technologies and trends and demonstrates understanding of how they integrate into Communications Marketing programs
Demonstrates behaviors consistent with Edelman’s values, Code of Ethics and Business Conduct
At least five years of relevant experience in Communications Marketing and/or related fields, including research, advertising, management consulting, media or publishing
Ability to manage large projects, as well as teams, on multiple sizable accounts
Understands clients’ businesses and their missions, as well as their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners and other businesses/organizations, etc.; able to impart this knowledge to team members
Superior written and verbal communications skills; demonstrated ability to effectively multitask, delegate and manage assignments and accurately evaluate others’ work

226

Account Supervisor Freelance Resume Examples & Samples

Earn and keep clients’ respect and confidence as a trusted advisor bringing value to their business through a strong commitment to success, consistent performance and the ability to develop a range of ideas and solutions
Acquire in-depth knowledge of, and be conversant in, clients’ business – key issues, competitive situation and industry trends
Become the inspirational motivator who drives the process both internally and externally
Prepare thorough, accurate and consistent work
Be able to adapt to workload and working conditions while maintaining a positive attitude and professional demeanor

227

DDB Chicago Freelance Account Supervisor Resume Examples & Samples

Manages day-to-day client relationships and integrated marketing execution efforts for system campaigns and regional campaigns
Detail-orientated and well organized
Works with Account Director to grow client relationships and identify opportunities
This is a freelance role

228

Account Supervisor Consumer Resume Examples & Samples

Maintain and develop strong traditional and online media relationships, place newsworthy stories that convey core brand messages, and be responsible for developing creative written materials that engage target audiences and reflect an understanding of our clients’ business
Identify, cultivate and manage high-level relationships with reporters, bloggers and other key influencers
Help shape and actively place client stories and messages
Strategically integrating celebrity and entertainment strategies into integrated programs
Contribute to the development of marketing and social programs for national and global consumer brands
Play a pivotal role in managing day-to-day assignments and work products, including content creation and oversight as well as project and account management
Above all else, a creative thinker who overcomes obstacles with smart solutions
Minimum of 3-5 years of experience in developing and implementing integrated communications programs specifically related to major consumer brands and products. Agency experience preferred
Well-developed-skills in building and maintaining traditional and digital media relationships
A demonstrated hands-on media approach is required
Energetic, self-starter and resourceful– gets things moving and keeps them on track
High attention to detail with the ability to manage multiple ongoing activities
Experience identifying and working successfully with celebrities
Excellent writing abilities with extensive experience in all forms of corporate and executive communication, from news releases to executive talking points
Experience across social media platforms
Ability to illustrate a results-focused approach and commitment to going the extra mile for clients
Experience working directly with clients on day-to-day activities

229

Senior Account Supervisor, Adobe Resume Examples & Samples

Counsel clients and troubleshoot client and internal issues, providing strategic counsel in partnership with senior managers (VP, SVP)
Work seamlessly with external agency partners (e.g., advertising agency, promotions agency) as part of integrated marketing team
Develop PR/communications marketing proposals/campaigns programming for client to promote partnerships, event sponsorships and media tours
Act as local client-facing representative of larger comms PR team, attending planning meetings and client events as necessary
Set and lead traditional earned media strategy relations course, be able to co-counsel on social, owned and paid tactics and be knowledgeable about the changing face of social media; liaise with digital counterparts to cross-promote campaigns
Introduce clients to new capabilities, initiate new business process and display strong presentation skills during client and new business pitches

230

Account Supervisor Resume Examples & Samples

Supervise Office Associates and Receptionist
Train staff in work procedures and equipment operation
Ensure all employee training (new hire, monthly cross training, etc.) is performed and standard
Administer employee discipline
Administer employee reviews and performance improvement
Resolve staff interpersonal conflicts
Maintain records and files
Prepare and write reports
Conduct periodic quality audits
Maintain volume activity metrics
Outstanding punctuality/attendance record
Excellent driving record

231

Account Supervisor Resume Examples & Samples

Enormous commitment to making a difference in healthcare PR
Thorough understanding of rules and regulations in consumer and / or pharm healthcare space
4+ years’ of PR/communications experience, PR agency experience will be advantageous
Balanced organized workstyle allowing for equal success whether stepping up and driving work independently or collaborating and project managing with the team
Sureness in all the skills one would expect at this level including understanding the regulatory environment; engaging directly with clients on most agendas; project management; writing; content development; presenting; digital; social; budget; preference for working as part of a highly collaborative team

232

Senior Account Supervisor Resume Examples & Samples

Apply your broad and deep experience leveraging paid, earned and owned media initiatives to driving outcomes at the Federal, State and Local levels for clients
Lead digital and social marketing initiatives by applying cutting edge tools, technologies and approaches to identifying, engaging and activating select stakeholders
Lead day-to-day operations of client business; serving as a primary contact for the client
Hands-on experience designing fully-integrated data driven programs to achieve outcomes on critical issues across multiple sectors including, energy, healthcare, and trade
Demonstrate a thorough understanding of digital-first policy solutions and how they complement field, traditional and earned media efforts
Lead collaborative scenario planning, strategy and thought leadership sessions with internal staff and clients
Gain consensus and work with internal and external partners, including industry coalitions, international consortiums and working groups
Counsel clients on strategies to promote and protect their business in current and future political climate
Mentor, coach, educate and manage your direct reports and account teams
Oversee and manage advocacy campaign execution, monitoring, research and online influencer engagement projects, program measurement and budgets
7-10 years demonstrated track record of developing and executing successful digital and social media corporate and public affairs programs with aggressive timelines is preferred
Excellent client and interpersonal skills; ability to manage independent client relationships and communicate effectively by phone, email, and in-person
Superior ability to write and edit documents and content to ensure clarity, persuasion and polish
Strong financial acumen, able to manage large budgets and staffing projections
Works well in a team-based collaborative environment that focuses on outcomes, not process
Excellent communication skills and experience providing sound counsel and recommendations on how the business is operated and managed
Existing relationships within the political and advocacy space
Bachelor’s degree from an accredited college or university
Experience in the energy, mining and pharma sectors is strongly desired
Experience working on Capitol Hill or with State Legislatures is strongly desired

233

Account Supervisor Resume Examples & Samples

Supervise assigned customer service personnel for designated accounts; responsible for providing daily work direction to ensure coordination and completion of day-to-day activities, monitoring work hours and approving time off requests, providing assistance in professional development opportunities, coaching and training opportunities as well as addressing performance related concerns and conducting disciplinary action and setting corrective measure plans as necessary. Assist in hiring and termination procedures and provide recommendations for overall department improvement and growth opportunities
Responsible for building customer relationships, ensuring customers needs and expectations are met; serve as customer's primary line of communication. Intervene on escalated issues between area customer service and driver manager/planners to determine appropriate action/outcome; work with customers and internal department personnel to address and resolve customer concerns. Escalate issues which grow in complexity up to leadership as necessary for appropriate resolution
Responsible for ensuring customer service activities are performed in a manner which provides optimal customer service levels and satisfaction to our customers. Manage load volume and activity so appropriate communication and follow up can be made to customers regarding late pickups and or deliveries; as well as any other changes that may occur
Responsible for understanding and clearly communicating customer expectations and account requirements; manage Electronic Data Interchange (EDI) related requirements regarding 214 Status releasing or other similar electronic transmissions as required by Customer. Manage service issues by researching and ensuring proper coding of all applicable service failures in the system in order to support accurate service reporting. Manage and ensure assigned user discrepancy queues are cleared in order to expedite the billing process
Perform additional duties as assigned by leadership, including but not limited to, delegating duties and assuming temporary role of Customer Service Representatives during times of employee travel, absence, and vacation during normal business hours as well as off hours
Skills: Demonstrated proficiency in AS400 functions for customer service, planning and dispatch as required to complete customer service job responsibilities, proficiency in all products within the Microsoft Office Suite; self-motivated with ability to take direction from management; ability to communicate well with others as well as transfer knowledge; ability to solve problems and work in high pressure situations; ability to work in a fast-paced environment while managing various types of large accounts and activities; excellent time management and organizational skills; detail-oriented; professional appearance; 10 key skills with ability to type 40 wpm; knowledge of the transportation industry preferred
Education: High School Diploma or GED
Experience Required: Three to five (3�5) years consecutive experience in transportation related customer service or customer relations

234

Account Supervisor Resume Examples & Samples

Challenges direction, or the status quo, and seeks alternate, perspectives and approaches in developing effective advertising, strategies
Collaborates with other depts. (analytics, marketing strategy, strategy, etc.) to create marketing communications plans
Bachelor’s degree in Marketing, Communications, or related field
4-5 years Business Leadership experience with digital or CRM background
Experience writing detailed proposals and statements of work to clearly define project scope, budget and timelines
Able to communicate complex digital marketing solutions in a clear and concise manner
Very experienced in presenting information both orally and in writing with excellent interpersonal, presentation and written skills
Demonstrated capability and experience in managing and mentoring
Positive attitude and strong work ethic with the desire to work in a fast-paced environment
Ability to demonstrate flexibility and creative problem solving
Sets and manages multiple project deliverables including time and cost estimates with internal and external clients
Understands and manages factors related to account profitability, client satisfaction and client retention
Proficientcy in MS Word, Excel, PowerPoint and MS Project

235

Account Supervisor Resume Examples & Samples

Establish strong relationships with clients as a day-to-day client contact
Play a major role in the planning and development of strategic, comprehensive public relations programs
Demonstrate solid research skills and measurement techniques to plan and evaluate client programs
Establish and maintain reporter/influencer relationships (prior experience required)
Demonstrate the ability to oversee online community engagement strategies
Supervise, coach and motivate junior staff

236

Senior Account Supervisor Resume Examples & Samples

Act as day-to-day contact for mid and senior level clients and be responsible for flawless execution of complex social communications strategies, web builds and various other projects
Troubleshoot client issues and regularly counsel client on digital and social media strategies
Initiates new business process, including identifying new business opportunities and helping lead the RFP response process
Mentors, coaches and supports all team members and ensures staff are developing abilities through Edelman Learning Institute and other trainings, including on-the-job training and mentoring

237

Account Supervisor Resume Examples & Samples

Provide management of day-to-day activities of components of marketing programs for client account by ensuring accurate, timely execution of projects
Develops and maintains relationships with clients at appropriate levels through daily contact
Possesses minute-by-minute knowledge of all work in progress
Gains an understanding of the client’s business and product lines and utilizes that knowledge to establish credibility with client counterparts, and help drive recommendations based on the business goals
Assists in the development of project schedules in conjunction with team
Traffics projects internally ensuring proper approvals are obtained
Assists with the development and execution of creative concepts
Reviews copy decks and mechanicals and obtains proper sign off from internal team and client
Prepares data processing specifications and perform audits
Coordinates or leads efforts with production team to ensure accuracy and quality of deliverables and obtains proper sign off
Coordinates or Directs third party vendor services
Prepares well-organized, clear, and concise communications
Responsible for Change Requests to notify team of scope changes
Responsible for Alerting Management of any significance client changes or barriers that impact budget and/or timelines
Works closely with other business functions; collaboration
Point of contact for the client, liaison to Epsilon, represent the client interests; Agency
Driver of communication with client; expectation setting, ex: budget, timeline, and scope
Understand financial reporting and process; profit and loss management; may lead the efforts to create the content of the reports
Responsible for day-to-day functions of our business, including: revenue processes, accounting, and reporting
Estimating staffing and scoping for projects, including retainers and contracts
Consistently strengthens and adds value to the client relationships
Leverage knowledge of technology capabilities to provide recommendations and solutions to clients
Thorough understanding of competitive landscape and development and application of leadership in area of expertise
Able to work independently and mentor junior team members
Strong knowledge of marketing technologies
Good organizational skills and time management
Drive business development plans and pitches
Develop and deliver effective presentations
Uses analytics and insights to develop opportunities and solutions for clients
Manage aspects of creative execution (creative briefs, client reviews, etc)
Manage data specs and validate file processing to provide approvals to drop/deploy
Work closely with management team to provide status updates and report outs
Understand the assigned brand (guidelines, target audiences, competitive landscape)
Listen to client needs and report back to management of any revenue generating ideas that may solve key client issues
Requires a minimum of 5 years of related experience

238

Account Supervisor Resume Examples & Samples

Oversee media tracking and analytics set up and implementation
Provides insights (not just facts) and optimizations made by vendors/partners on plans to clients in regularly scheduled reporting calls
Active participation in media planning discussions regarding trafficking strategies and related operational issues
Improve data quality by collaborating with the Media, Analytics and Account teams to ensure campaigns are structured in a way to produce optimal data outputs
Manage and traffic campaigns in ad server
QA ads to ensure they meet site specs and ad server requirements
Generate, QA, and troubleshoot implementation of conversion tags
Troubleshoot ad or tag issues with site or ad tech partners
Resolve tracking and reporting discrepancies with Analytics and/or partners/vendors
Review new media plans and updates with Media team before trafficking and work with Analytics team to ensure plans will allow them to collect data accurately, efficiently, and effectively
Support teams in preparing and delivering assets to media vendors
Work with media, creative and analytics teams at the onset of a campaign to identify and implement all creative and technical requirements
Manage relationships with external vendors (such as DSPs, DMPs, verification vendors, rich media companies, media publishers, research firms, etc.)
Create reports and build reporting requirements for data management and analytics teams
Participates in the development of strategic CRM plans to meet client business objectives. Assists in developing direct marketing recommendations for each initiative, including target audience definition/refinement, testing plan, offer recommendations, response flow and creative recommendations
Oversees implementation of all projects ensuring accurate, efficient and timely execution. Ensures that all client requests are handled in a timely manner
Oversees creative development. Develops insightful, thought-provoking Creative Briefs. Guides the creative team in the development and execution of creative concepts
Supervises in-house data processing and analytics activities to ensure accuracy. Monitors quality control procedures and revises as necessary
Supervises production activities to ensure accuracy and quality of printed materials
Possesses an in-depth knowledge of the client’s business and product lines and utilize that knowledge to establish credibility with client counterparts. Monitors competitive activities and provides recommendations to client based on opportunities or challenges identified. Remains current with financial and marketing industry standards and innovations
Oversees account financial activities. Supervises project estimating, billing and reconciliation. Develops annual budgets
Maintains an open line of communication between clients, business partners, and Agency
Effectively negotiates client and agency needs and desires. Uses persuasive techniques to position agency recommendations to client
Develops rapport and an atmosphere of trust among agency team members. Mediates differences between groups and gains support of the team for a common goal
Generates new ideas and innovative solutions. Identifies new opportunities for business growth. Searches for ways to improve service to clients
Assists with special projects as deemed necessary
Minimum of 5-7 years’ experience in a related field. Significant leadership experience required
Associate’s or Bachelor’s degree preferred
Proven leader with track record
Able to guide campaigns with cross-functional team, provide feedback and brainstorm ideas. Able to lead a team of people to produce breakthrough ideas that are on target and follow clients’ strategy
Hands-on understanding digital media and email; direct mail is a plus
Ability to communicate effectively, both orally and in writing. Exceptional interpersonal communication skills required
Thorough understanding of CRM and creative principles and concepts
Ability to work independently and with others as part of a team with integrity, professionalism, and dependability
Proven record in execution of detailed projects and to demonstrate critical decision making skills

239

Account Supervisor Resume Examples & Samples

Oversee financial and operational performance of multiple accounts simultaneously, ensuring quality work, deadline and budget adherence, and that plan creation and execution map to goals
Counsel clients and troubleshoot client and internal issues
Introduce clients to new capabilities, initiate new business process and display strong presentation skills during client pitches

240

Area Account Supervisor Palembang Resume Examples & Samples

University Graduate, post graduate would be an advantage
Min 3-4 years of experience in sales management position with a reputed Consumer or Consumer Health Company with working experience in Trade Marketing, Trade Category Management, Key Account Management
Sales Forecasting
Trade Marketing
Ability to lead program (as a project leader) in promotional matters
Strong Marketing Concept on promotional
Counsellor Skills
English Language – written and spoken
Bahasa Indonesia - written and spoken
Must be able to communicate clearly and concisely in both languages

241

Account Supervisor Resume Examples & Samples

Providing strategic recommendations and manage all agency resources to ensure the client’s needs are met
Conceiving, develop and execute managed markets communications and promotions on client’s behalf, which match their objectives and strategies
Recommending sound business initiatives pertaining to the product and markets that enhances sales and marketing objectives while enforcing the agency’s image as a vital resource to the product team
Maintaining strong relationships with all levels of client management
Managing all jobs relating to account
Overseeing all day-to-day activities of various agency departments ensuring the delivery of a high quality product within specific deadlines
Acting as team leader to ensure integration of agency disciplines (strategic planning, media, art, copy, accounting, traffic,creative, library services)
Financial management of accounts (determine annual fee, prepare contracts, oversee job hours and expenses, budget for future estimates)
P&L on assigned products
Managing, motivating
Managing, mentoring and developing account team
May work with other departments to develop and execute strategies that will build the client’s business
Performing other related duties as required and assigned by supervisor
5 years of managed markets experience in an agency setting
Excellent client management, presentation and project management skills
Microsoft office experience
Bachelor's degree in communications, business, marketing or life sciences

242

Senior Account Supervisor Resume Examples & Samples

Strong experience in influencer marketing including maintaining relationships with influencers and management agencies, executing small and large influencer programs from start to finish
Familiar with influencer marketing contracts and legal requirements
Strong client skills, along with proven ability to develop and manage complex influencer marketing programs
Hands-on leader who can inspire and manage the team to do great work and be able to write and present well to clients

243

Managing Account Supervisor, Brand Resume Examples & Samples

Troubleshoot clients problems as they arise; seek senior management input whenever appropriate
Five to eight years of public relations experience with a specific focus on marketing to men, including project management and two years of basic supervisory experience. Experience in menswear, grooming, sports or fitness a plus
Self-starter and decisive yet knows when to approach senior staff when needed
Always thinking about the bigger picture, what more can Ketchum offer
Successful track record of helping to build and present concepts/programs for clients and effectively executing programs

244

Account Supervisor DFW Resume Examples & Samples

3 - 6 years’ experience in consumer and technology/or corporate communications, with a minimum of 4 years of experience managing product or corporate communications projects
Passion for and solid knowledge of technology with the ability to translate complex technical information into easily understood written and verbal communications
Excellent media relations skills (both traditional and social/digital), emphasis on business media skills as well as business/technology relationships and technology trade media relationships
Solid experience executing public relations plans with the ability to draft and implement strategic public relations programs within budget
Ability to solve problems and exercise excellent judgment with the ability to think 'outside of the box.'

245

Account Supervisor, Consumer Resume Examples & Samples

Develop engaging and integrated plans that align with client goals
Provide digital and strategic media counsel and thought leadership
Lead strategic media outreach programs
Execute social networking and media campaigns
Manage the flow of work and information to the account teams
Collaborate with senior internal agency staff to develop strategy and ensure client deliverables are being met
Support the new business development process
Generate new ideas and opportunities to ensure client program success
5- 7 years' experience
Previous experience with a public relations, integrated, or interactive agency strongly preferred
Proven expertise in combining traditional and online communications strategies, including social media
Experience with B2C/Consumer industries and/or clients
Experience supporting large clients and driving innovative, integrated programs
Solid, compelling writing skills
Experience working with creative and technical teams
Success in participating in the new business process
Outstanding written and verbal communication skills
Familiarity and comfort working with senior-level clients
Proficiency in Microsoft Suite, on-line services, social media tools (content management and monitoring), content management systems and backend measurement tools is essential

246

Senior Account Supervisor, Mobile Resume Examples & Samples

Solicits counsel of senior staff and consultants when needed and appropriately
Demonstrates writing excellence when crafting internal and client correspondence, communications plans, press materials, etc
Champions integration of teams; uses and becomes one of Edelman’s network resources to meet client goals
Sets achievable goals and tasks, delegates opportunities and provides resources for staff to meet their goals; consistently measures and recognizes goal-achievement
Familiar with best-practice integrated Marketing Communications tactics and tools and the ability to appropriately recommend them to executive-level clients and lead the execution of all related projects in house
Able to manage and inspire a team and to make sound judgments on a daily basis, knowing when to seek senior counsel

247

Account Supervisor Resume Examples & Samples

Develop a deep understanding of the client’s social media needs and priorities
Work closely with the Account Lead to manage client relationships. Attend client meetings, manage requests, workflow and follow-up
Liaise between account, community management and creative/production teams
Assist with idea generation for brand’s social media team
Work seamlessly with internal and external teams to effectively leverage resources
Help ensure that the agency is producing work that is on strategy, on budget, and delivered with high quality
Develop and maintain strong relationships with clients and provide day-to-day client support and counsel
Possess a command of the social media and digital worlds, sophisticated client service and digital communications skills, high energy and passion for this area of rapid change and innovation
Work well within highly collaborative, multidisciplinary teams – displaying proven ability managing team dynamics, controlling timelines and budgets, anticipating issues and working towards solutions to complex problems
Be able to communicate with client contacts across multiple levels, both at a reporting and strategic counsel level, and to be able to create and deliver clear and concise in-person presentations to clients
Have the ability to work well in a large and matrixed agency and client organization
Ability to work independently and as part of internal and external teams
4-7 years related professional experience
Automotive experience a plus

248

Account Supervisor Resume Examples & Samples

Please note, this is a temporary maternity leave contract (1-year)
Flawlessly drive execution processes through the agency (integrated disciplines)
Provide superior project management of day-to-day workflow
Provide support to client meetings, setting objectives, and actively participate in selling Agency’s position
Develop strategically sound briefs
Build strong relationships with colleagues and clients
Develop superior selling skills to ensure best possible creative gets sold
Accurately manage budgets/resources on job-to-job basis
Manage, coach and develop direct report
Delegate effectively
Participate actively in the personal appraisal process to improve performance
4-5 years’ previous experience working in an advertising agency with a solid foundation of experience with the pharmaceutical/health care industry, with a solid understanding of the regulatory framework that Canadian and global clients operate within
Must be experienced working with clients from the pharmaceutical/health care industry
Degree required; preferably in Sciences or Healthcare marketing
Interest in managing, coaching and mentoring junior staff
Solid foundation and understanding of the key roles and responsibilities of Account Management
Strong oral and written presentation skills
Strong interpersonal skills, with a professional presentation
Eagerness to learn and contribute to team success
Demonstrate an interest and passion for advertising
Confident in own abilities and ideas, and not afraid to provide input to the team
Fully proficient in Microsoft Office applications: Word, Excel and PowerPoint

249

Account Supervisor Resume Examples & Samples

Oversee the execution of integrated campaigns across TV, digital, social, experiential, OOH and print campaigns
Manage site launch, TV, OOH, content strategy and large scale digital activations, budgets and SOWs
Manage Project Management, Creative, Strategy and Analytic resources to ensure the project(s) is completed on strategy and on time/budget
Strong integrated background:4-5 years of proven and demonstrable experience with the development and execution of traditional and digital campaigns, specifically website, landing page builds, emails, online display, social media, TV, and OOH
Strong analytical/strategic skills and above average interpersonal skills
Outstanding and persuasive client-facing and relationship management skills
Experience and success in leading and collaborating on client projects with creative teams
Excellent verbal, written communication, presentation and organizational skills
Entrepreneurial spirit and demonstrated managerial ability
Demonstrate ability to manage multiple projects efficiently and effectively
Experience with Microsoft Office, PowerPoint, Word, Outlook, etc
BA/BS degree in marketing, communications, or a related field

250

Account Supervisor Resume Examples & Samples

Assist in developing a yearly strategic plan for event and sponsorships. Work closely with the team, the lead strategist on developing a proposed go to market plan
Along with the other AS, lead point on contact with the corresponding Navy counterparts on all elements of the mobile STEM display units, sponsorships and events
Minimum of 7 years of event experience with an agency, property or brand
Management and development of staff
Ability to multi-task and juggle numerous tasks for each event
Extremely organized and detailed with effective time management skills
Ability to travel to multiple events in a year; including weekends
Knowledge or previous experience in management of mobile tours preferred
Based in Memphis, TN office
BA/BS degree required; Marketing, Business, or Communications degree preferred

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