Telecommunications Manager Job Description
Telecommunications Manager Duties & Responsibilities
To write an effective telecommunications manager job description, begin by listing detailed duties, responsibilities and expectations. We have included telecommunications manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Telecommunications Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Telecommunications Manager
List any licenses or certifications required by the position: PMP, DAWIA, AWS, ICHD, ICCE, ICCS, TCB, ITIL, WAN, RCDD
Education for Telecommunications Manager
Typically a job would require a certain level of education.
Employers hiring for the telecommunications manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Engineering, Computer Science, Technical, Business, Education, Management, Telecommunications, Business/Administration, Marketing, Electrical Engineering
Skills for Telecommunications Manager
Desired skills for telecommunications manager include:
Desired experience for telecommunications manager includes:
Telecommunications Manager Examples
Telecommunications Manager Job Description
- Establish, build, and maintain long-term customer relationships to improve the Company's opportunities for sales and profits, effectively respond to customers' needs, and ensure their satisfaction
- Coordinates key projects and data collection processes for studies, working with team members and leadership
- Maintain Fleet records and maintenance
- Assist and monitor safety training requirements for the team
- Maintain FCC licensing and Tower registrations
- Maintain customer tower lease and collocation arrangements
- Maintain microwave and radio infrastructure including but not limited to supporting Video, Voice, Data and SCADA traffic
- Investigate and recommend new technologies to further enhance communications and reduce cost
- Interact with customers, vendors and employees, as necessary, to review, discuss and resolve issues
- Review technical problems and procedures and recommend solutions to problems or changes in procedures
- ALCATEL-LUCENT 5ESS system
- Experience in VoIP systems/wireless solutions/cable infrastructure installation/scheduling/testing
- Experience in industry to have included any combination Design Engineering & Sales for Security Systems (Access Control & CCTV)/Plant Radio/VSat/LAN-WAN-Wireless/Structured Cabling
- Write clear reports, protocols and procedures, and work instructions
- Interact specifically with Right of Way and Tax groups, Bureau of Land Management and National Forest Service
- Effectively present information and issues, and respond to questions from all levels
Telecommunications Manager Job Description
- Carry a company-provided cell phone and be available to respond during working hours and non-working hours as required
- Travel is required and anticipated up to 25% time away from the office and across a broad geographic region (U.S. coast to coast and may include Canadian provinces)
- Supervise multi-person department, locally and remotely (multi-state), in the performance of the field telecommunications functions
- Responsibilities include and are not limited to interviewing, hiring and training employees
- Design sales plans for the Telco vertical through competitive analysis, customer segmentation, and thoughtful product positioning
- Provide disciplined, ethical guidance to the sales team that fosters success based on a culture of respect for customers and employees
- Promote and embed an effective sales qualification and pipeline management process
- Develop and maintain relationships with executive and senior-level clients at key accounts within the Telco vertical
- Incident Management and Escalation
- With the team, help assist with the formulation of database fortification/hardening recommendations, for our customers (Oracle, MS-SQL, MySQL DBMS’s)
- In addition to the degree requirement (or degree substitute), minimum 5 years direct work experience in microwave and radio technologies (total 12 years experience if non-degreed)
- Minimum 5 years experience in FCC and Tower registrations rules, regulations, and requirements
- Experience as a lead technician or supervisor or similar experience that involves giving regular work direction in a single location or remotely
- Ability to deal with a wide variety of people with tact, courtesy and professionalism while often maintaining confidentiality
- Ability to speak clearly, both in person and by telephone, using a high level of verbal skills
- Excellent written and oral communication skills are necessary, and interaction with employees and all levels of management, ability to interact with Federal, State and Local agencies and officials
Telecommunications Manager Job Description
- Establish and maintain productive and effective processes and procedures, that help the Team employ continuous improvement
- Manage and revise the client’s documentation as required
- Assist in providing regularly scheduled reports, scorecards, and other measurements
- Attend CGI and client scheduled meetings
- Assist the implementation of projects and other non-operational activities as required
- Lead the cross-functional internal and external resources in delivering projects
- Provide tactical coordination, project management, and potentially program management of related projects
- Follow Project Management Institute (PMI) standards to define and manage project scope, quality, schedule, and budget
- Manage vendors, to meet or exceed delivering projects as committed
- Manage and deliver effective and adaptive communications to all levels of the organization
- Proven track record involving attention to detail, meeting of deadlines and consistent high level of performance
- Ability to accomplish specific, measurable goals, and to “see the big picture” coupled with a desire to add value to the company
- Strong analytical skills and logical thought processes, with the ability to resolve simple to complex telecommunications issues and employee performance issues
- Proven leadership skills, including but not limited to the ability to set strategic direction using assertive interpersonal and presentation skills
- Must be able to work with a team, give and take direction from supervisor(s), focus attention on details, adhere to established work schedules and follow work rules
- Ability to perform, with minimal supervision, the required and expected duties that include being able to successfully perform multiple tasks with strict deadlines
Telecommunications Manager Job Description
- Provide status reports as required by the IT PMO
- Experience within of the telecommunications - cable industries
- Participating in the development of company products and services to meet and exceed customer expectations and market demands in adherence to corporate and departmental policies and procedures
- Ensuring the necessary testing and implementation activities for architectures, capabilities and processes take place
- Ensuring solution deployment to the client with the right process enablement and change management activities
- Must be able to maintain and managing sub contractor relationships
- Will be required to develop detailed material take offs and scope of services lists from RFDS’s and Engineered drawings
- Must track and coordinate material delivery, schedule construction, and drive completion to meet schedule and budget expectations
- Pursue professional and personal development to ensure competitive knowledge of the telecommunications and/or cable industry
- Support TMT industry leader to execute all kinds of industry initiatives and responsible for TMT industry program management
- Working knowledge of budgeting processes
- 5-8 years of leadership experience with a technology sales organization
- Outstanding record of delivering annual sales targets for both direct and channel sales
- Experience and successful record managing and guiding a virtual team across EMEA
- Experience building up a new team or new vertical
- Excellent knowledge and successful use of proven sales processes and solution selling strategies with Telco customers
Telecommunications Manager Job Description
- Responsible for industry marketing initiatives including events, thought leadership, liasing with industry association and other relevant institutions
- Support industry priority accounts
- Responsible for industry knowledge management, such as develop industry brochures, credentials
- Responsible for LSHC community building including internal communication via industry newsletter, training program
- Maintains and sets strategic direction for data and telecom networks, including hardware, operating systems and patching
- Evaluates and documents issue resolution and analyzes trends for ways to prevent future occurrences
- Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future needs
- Practice network asset management, including maintenance and inventory, life cycle management and related documentation
- Conduct research and make recommendations on network products, services, protocols, and standards
- Manage, in concert with the security team, and ensure effectiveness of security solutions including firewalls and intrusion detection systems
- Thorough understanding of the enterprise and middleware marketplace and trends
- Familiarity with subscription models
- Experience and knowledge of the operating system, middleware, and virtualization markets
- Excellent planning, financial, and analytical skills
- Ability to partner with senior business leaders to understand their needs and deliver solutions that meet customer expectations
- Previous experience as a senior Oracle DBA is would be ideal (including experience with RAC, Dataguard, GoldenGate, DB Clustered servers)