Telecommunications Job Description
Telecommunications
provides the planning, design, acquisition and implementation of the company's Telecommunication and Transport Networking services.
Telecommunications Duties & Responsibilities
To write an effective telecommunications job description, begin by listing detailed duties, responsibilities and expectations. We have included telecommunications job description templates that you can modify and use.
Sample responsibilities for this position include:
Support of the Avaya PBX and call centers including Avaya CMS, G700, S8300 LSPs and VoIP phones
Performs extensive troubleshooting of call traces via a command line
Timely handling of telecom tickets
Resolve the technical issue presented in support tickets and provide clear concise documentation on resolution of each ticket
Interfaces directly with customers to define business solutions
Provides support to customers both local and remote
Document and maintain standard operating procedures for troubleshooting and system management
Maintain excellent communication with manager and team members on all tasks and projects
Fulfill ticketing needs in a timely manager
Responsible for daily operations of the Telecommunications department to including of moves, installs, and disconnects
Telecommunications Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Telecommunications
List any licenses or certifications required by the position: BICSI, CCNA, DAWIA, PBX, IA, CISSP, III, DISA, INFOSEC, PMP
Education for Telecommunications
Typically a job would require a certain level of education.
Employers hiring for the telecommunications job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Computer Science, Graduate Education, Management, Telecommunications, Business/Administration, Physics, Industrial, Statistics, Mathematics
Skills for Telecommunications
Desired skills for telecommunications include:
Microsoft Office applications
SIP
Word and Excel
Existing transport facility contracts and tariffs
Transport facilities and concepts
Installation
Database software
Government acquisition/contracting practices
Excel
Networking
Desired experience for telecommunications includes:
Responsible for programming, maintaining and training end users on PBX and Voicemail features to include, coverage paths
Processes local Telco special circuits request for installations and disconnects
Coordinates walk-through and quotes, for special cabling projects to include voice/data/fiber installations with telecom technicians and/or outside cabling contractors
Contribute to and participate in the Performance/Quality Improvement activities of the assigned department
Oversee day-to-day management of Operations and Lead Operator
Handle all calls related to Telecom Network issues
Telecommunications Examples
1
Telecommunications Job Description
Job Description Example
Our innovative and growing company is looking for a telecommunications. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for telecommunications
- Designs major networking or communications systems
- Coordinate with various Vendors working with the Department to include order placement, monitoring, troubleshooting and trouble reporting
- Manage contract with Telecom Network vendors
- Supervise Cellular Distribution Program and continuing the monitoring of Cell usage
- Perform performance appraisal
- Coordinate with Medial Staff and Hospital Administration to assure that adequate support for daily operations is provided
- Maintain Master Database for Cell Phone, Paging system and inventory
- Perform telephone line inventory and site analysis
- Complete requests for new service
- Determine methodology for installing telephone service
Qualifications for telecommunications
- Working knowledge of Cellular devices from standard cell to I-Phone and Blackberry units with understanding of programming and troubleshooting
- Full understanding of Medical Communication environment with particular emphasis on Code Development, Training and Execution
- Excellent verbal listening skills for effective and clear communication
- Excellent problem-solving, decision making and conflict resolution skills
- Qualified candidates possess experience in call center preferred
- Must have excellent interpersonal skills in order to build effective relationships with all levels of professionals
2
Telecommunications Job Description
Job Description Example
Our growing company is looking to fill the role of telecommunications. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for telecommunications
- Support telecommunications infrastructure using technology, and telecommunications engineering best practices
- Analyze network performance with tools such as Sniffers, Concord Network Health, or Network Informant
- Perform comparative analysis of systems and designs based on merit and cost (in terms of capital and ongoing operations)
- Measures network traffic and trends
- Lead other members the telecommunications team to implement strategic solutions for a growing financial institution's technology platforms
- Work with business partners and business analysts to translate business requirements into technical solutions
- Work with vendors and technology peers to design, document and implement technology solutions
- Work with resources from other IT groups to maintain and expand current service levels
- Work independently with business customers to capture requirement and deploy solutions in existing Contact Center Telephony systems
- Act as primary point of contact for the management, purchase and deployment of wireless communications devices
Qualifications for telecommunications
- Support the release of new functionality across the enterprise
- 3+ years of experience in telecom auditing, billing, and provisioning of fixed circuits end user telecommunications services
- 2+ years of experience in Telecommunication, including staff and medical staff scheduling and schedule documentation
- Must promote a strong customer service oriented environment
- Must have strong IT and communication skills
- Ability to move quickly to respond to emergencies
3
Telecommunications Job Description
Job Description Example
Our innovative and growing company is hiring for a telecommunications. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for telecommunications
- Trains, and evaluates telecommunications staff
- Manage the receipt and processing of all communications services invoices
- Audit monthly invoices for accuracy
- Ensure payment is issued on time for all the above mentioned services and ensure expenses are properly allocated across departmental cost centers
- Ensure all circuit contracts are maintained and escalate to service providers and KCS management when an issue arises
- Perform monthly wireless plan optimizations for machine to machine and user cellular data utilization
- Forecast and report on monthly spend for all the above mentioned communications services to KCS management
- Create or modify documentation in response to new or amended contracts and services
- Perform service optimization analysis and provide recommendations to KCS management
- Perform service orders for new/change/disconnects as directed by KCS management
Qualifications for telecommunications
- Support internal customer requests while monitoring systems, analyzing and resolving impacts to applications, systems, infrastructure and processes
- Ability to receive and convey information in a clear and concise manor
- Call Switches
- Test Trunks
- Test Links
- This position will require functional knowledge of Fiber Optic Transmission equipment
4
Telecommunications Job Description
Job Description Example
Our company is searching for experienced candidates for the position of telecommunications. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for telecommunications
- Administration, maintenance, and provisioning of Avaya PBX systems and gateways (Multiple S8xxx systems, G450 and G650 gateways.)
- Design and build custom applications and design, plan, establish and optimize wireless networks
- Develop wireless network infrastructures and make recommendations on systems enhancements for optimization while lead and supervising teams
- Maintain and audit internal telecommunication charges
- Serve as administrator for long distance user accounts
- Maintain telecommunications system that stores outgoing calls
- Apply software updates and maintains telephone desktop
- Ability to perform IOS configurations & troubleshooting
- Drafts departmental policies, user procedures and department documents for the county board
- Perform daily room inspections and weekly head end testing to ensure all functionality is in premium working order
Qualifications for telecommunications
- HS plus three years of related experience and/or civilian or military training
- Secret Clearance with an SSBI
- Must be able to lift, push, pull 50 pounds and climb a 30’ RF antenna
- Familiarity with Cisco routing and switching solutions
- CompTia Security+ certification (or obtain within 6 months of hire)
- Frequent out of town travel (approximately 33%)
5
Telecommunications Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of telecommunications. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for telecommunications
- Explores AV equipment options that will improve the overall end user experience
- Proactively manages changes in project scope, identifying potential crises, and devise contingency plans
- Makes decisions within specified limits regarding equipment and software selection and direction for new technology requests
- Maintain telephone call accounting and database systems
- Investigate and recommend improvements to enhance technical capabilities of the systems and reduce operating costs
- Directs team that provides data connectivity throughout the University
- Directs the evaluation of new network hardware and software technologies that may strengthen or improve existing service for the University
- Provides vision to lead a team of network architects, ensuring performance, availability and uptime for network infrastructure
- Provides technical expertise and platform leadership in all network disciplines
- Ensures achievement of goals and quality of results through subordinate managers
Qualifications for telecommunications
- 3 + years’ experience with the configuration of call flow routing and VDN/Vector (or similar) programing
- Work independently and meet project deliverables and deadlines
- Focus on process improvement methodology including making recommendations and taking appropriate actions
- Interface with IT peers as primary contact for telecommunication architectural questions
- Ability to understand and resolve complex technical issues
- Ability to interface with multiple levels of the organization