Technical Writer, Senior Job Description
Technical writer, senior
provides support and training to content providers on writing methods and standards for processes and knowledgebase articles.
Technical Writer, Senior Duties & Responsibilities
To write an effective technical writer, senior job description, begin by listing detailed duties, responsibilities and expectations. We have included technical writer, senior job description templates that you can modify and use.
Sample responsibilities for this position include:
Write end-user and developer documentation (both PDF and online content for user guides, installation manuals, configuration guides, ) for various software products
Provides technical support in Technical writing to global CLS department scientists
Research and implement new technology, templates and/or methods applicable to Technical Writing, when necessary
Interview software developers and other knowledgeable staff to collect relevant information
Participate in special projects and lead initiatives in addition to core writing responsibilities as required
Gather technical process information, prepare and draft SOPs and other technical documents
Determine the documentation requirements for new product features and tools
Design effective outlines or information models that guide the structure of the information you develop
Review and analysis of customer-provided solicitation documents (e.g., RFP, Requests for Information [RFI]
Complete weekly quality audits of technical writers
Technical Writer, Senior Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Writer, Senior
List any licenses or certifications required by the position: ITIL, PKI, LDAP, SAML, CCNA, SFDC, AMWA, CM, JLPT
Education for Technical Writer, Senior
Typically a job would require a certain level of education.
Employers hiring for the technical writer, senior job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Technical, Writing, English, Computer Science, Communications, Journalism, Education, Engineering, Editing, Technical Communication
Skills for Technical Writer, Senior
Desired skills for technical writer, senior include:
Adobe Captivate
Microsoft Office
Software
-theories and -concepts
PowerPoint
Practices
Product data writing principles
Related disciplines
Writing
508 Compliance standards
Desired experience for technical writer, senior includes:
Experience creating information for single-sourcing and repurposing – experience with DITA/XML a plus
Experience creating information for single-sourcing and repurposing – experience with DITA/XML and/or Agile development a plus
Proficiency in interviewing technical individuals
Skilled at organizing and translating information into clear written documentation and at reviewing and editing previously written documentation to improve clarity
Experience in Cloud Computing and Cloud Management – A PLUS
Working knowledge of Markup Language
Technical Writer, Senior Examples
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Technical Writer, Senior Job Description
Job Description Example
Our company is growing rapidly and is looking for a technical writer, senior. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical writer, senior
- Follow established processes and best practices for the design and creation of technical content
- Translate complex concepts into user-friendly, clear, and concise information for end users
- Contribute to multiple, high-profile documentation projects at the same time in a fast-paced, deadline-driven development environment, while maintaining a critical eye to detail and quality
- Work with the program managers and developers to understand all products thoroughly, including features, functionality, and bug fixes
- Communicate with team members face-to-face with remote employees via phone and video conferencing
- Be proactive and resourceful in finding answers to questions using the tools available, seek answers from the right people in the organization, and escalate potential roadblock issues early
- Work under the direction of the Program and Project Managers to keep all stakeholders, decision makers, and other interested parties apprised of project progress and status and to define the communication processes among the groups involved in the program
- Give support to program and project meetings, including distribute meeting agendas, minutes and artifacts to the attendees of the meeting post them to the appropriate SharePoint sites
- Study and understand technical drawings and specifications to integrate and delineate technology, operating procedures
- Create documentation plans and schedules
Qualifications for technical writer, senior
- 5+ years of experience in a Technical Writer/Information Engineer role
- Typically has worked in technical support, system administration, or product development type roles with exposure to marketing
- Author, edit, test, and deliver technical content
- Revise and restructure existing content to improve usability
- Perform independent research to understand a product and the needs of customers and stakeholders
- Communicate clearly and effectively with peers, colleagues, customers, and project teams
2
Technical Writer, Senior Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of technical writer, senior. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technical writer, senior
- Writes and prepares copy for product specifications and instruction manuals, using personal computer-based work stations
- Prepares preliminary copy and final copy for after approval
- Assists in the development and growth of less experienced technical writers
- Assists in the development and maintenance of group work instructions, guidelines and processes
- Monitors individual workflow and schedules against plans
- May document engineering processes and specifications
- Recommend formats responsive to technical and customer requirements
- Produce products that conform to the company documentation and quality assurance standards
- Read and understand contract requirements as they apply to manuals and follow MIL-STDs and DIDs
- Request, collect, and organize data from Logistics, R&M, CM, Engineering, customer, to develop manuals
Qualifications for technical writer, senior
- A minimum of 5 years’ experience as a technical writer or information developer
- A minimum of 2 years’ experience creating API, SDK, architectural, and other engineering-focused documentation
- Good foundation in programming, API design, and software architecture
- Experience with source control and bug-tracking systems
- Experience with diagramming tools, such as Visio and Balsamiq
- Undergraduate degree or equivalent in a related field
3
Technical Writer, Senior Job Description
Job Description Example
Our company is hiring for a technical writer, senior. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical writer, senior
- Writing security-related outreach material, newsletter articles, standard operating procedures
- Suggest and support improvements to corporate and departmental procedures and tools
- Identify and escalate potential project risks
- Encourage team collaboration
- Active involvement in department CX/UX inititives and activities
- Represent the Technical Communications department at project meetings
- Demonstrable excellence in command of the English Language required
- Mastery of page layout, word processing, and computer-generated illustrating
- Quality Culture/Process Improvement – Identify areas for improvement for efficiency and compliance in the internal processes, work instructions, and forms and lead Hoshin or Improvement teams to affect change
- Supports documentation needs for new product releases
Qualifications for technical writer, senior
- Familiarity with the BASH shell, Ruby, Python, XML, HTML, and CSS preferred
- You have experience creating and structuring content in a wiki environment
- You thrive in a fast-paced environment and are capable of managing multiple short- and long-term assignments
- You have a strong aptitude to quickly learn complex technical concepts
- You can communicate with audiences with diverse technical abilities and learning styles
- You have produced educational videos, screencasts, or Prezis
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Technical Writer, Senior Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of technical writer, senior. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical writer, senior
- Work on software documentation and content in English
- Work within a technical writing team
- You will collaborate with software developers, product managers, information architects, quality assurance engineers, and technical support engineers to develop content
- Contributing to internal process improvements and other duties, as assigned
- Lead in driving the use of a common tool/platform and architecture for storing and sharing documentation that enhances collaboration and maintenance of materials
- Maintain the sharing platform(s) and assist users with setup and training
- Work with product, engineering, and field teams, the publications team, to design and write effective online help and other documentation for IT administrators and other customer audiences
- Take ownership of areas of content, revising current documentation to cover all information needed by customers for each release, and being responsible for verifying and publishing quality documentation on schedule
- Learn, use, and help improve our documentation and processes, working with the rest of the technical publications team and the extended team of subject matter experts
- Coordinate with customers for documentation templates/formatting
Qualifications for technical writer, senior
- Experience developing documentation on Confluence Wiki a plus
- Experience with book design, page layout, readability requirements and tailoring documentation to specific audiences
- Strong sense of accountability and urgency in meeting tasks
- Able to work independently, within a cross-functional team environment
- Experience working in an Agile development environment to gather information and manage project timelines
- Experience documenting software APIs, and SDKs for a technical audience
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Technical Writer, Senior Job Description
Job Description Example
Our growing company is hiring for a technical writer, senior. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical writer, senior
- A track record of successfully working with development teams, QA, and technical writing to deliver quality documentation
- Prepares or commissions graphics, diagrams, animation, and charts to complement technical writing
- Manage documents as software is released to ensure accuracy
- Performs these functions in two main business areas – proposals and software development projects
- Suggest new methods of producing content relevant to a research audience, videos, tutorials
- Attend and actively contribute to scrum team meetings
- Bachelor’s degree and (ideally) 7+ years of experience as a Technical Writer
- Knowledge of order management and other small business processes a plus
- Experience with JavaScript web technologies a plus
- Researches and builds knowledge about products, services, technology, or concepts to be documented
Qualifications for technical writer, senior
- Modular writing with XML/DITA
- Ability to handle multiple assignments simultaneously in a fast-paced environment
- General experience with Microsoft development technologies and tools, such as Visual Studio, SQL Server
- BS in any scientific or engineering discipline, such as Computer Science or Engineering
- Thoroughly understand the technical solutions we build and the documentation content that introduce, explain and troubleshoot our software
- Understand the audiences for our documentation and be acutely aware of the important contribution technical documentation adds to a successful user experience