Senior Technical Writer Job Description
Senior technical writer
provides support for conversion of legacy content to MadCap Flare format for future reuse.
Senior Technical Writer Duties & Responsibilities
To write an effective senior technical writer job description, begin by listing detailed duties, responsibilities and expectations. We have included senior technical writer job description templates that you can modify and use.
Sample responsibilities for this position include:
Convert existing documentation set into Markdown for output into multiple formats (HTML, PDF)
Present content structure and information design to stakeholders
Reviews and evaluates designs and project activities for compliance with guidelines and standards
Work as a member of a team with supervision
Work with a cross-functional team of local and remote subject matter experts (developers, QA and support engineers, product managers, writers, and trainers) to plan write, and edit topical information while meeting project requirements and schedules
Conform to document creation and control processes and established quality and style standards
Develops written documentation, user guides, help screens and marketing materials for technology-based products or services
Write communications for advisors/clients regarding service and regulatory changes (including state regs
Create and update documentation, maintaining documentation standards, styles and guidelines, manage the online documentation process
Partner with stakeholders, customers, and Agile teams to design, create, test, curate, and deliver accurate, clear, and concise technical content for products that is appropriate for multiple audiences as part of multiple Agile teams
Senior Technical Writer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Technical Writer
List any licenses or certifications required by the position: ITIL, PKI, LDAP, SAML, CCNA, SFDC, AMWA, CM, JLPT
Education for Senior Technical Writer
Typically a job would require a certain level of education.
Employers hiring for the senior technical writer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Technical, Writing, English, Computer Science, Communications, Journalism, Education, Engineering, Editing, Technical Communication
Skills for Senior Technical Writer
Desired skills for senior technical writer include:
XML
HTML
Programming language
Information design
Structured writing
CSS
DITA
Markdown
MadCap Flare
Cloud infrastructure concepts and technologies
Desired experience for senior technical writer includes:
Strong ability to plan and manage workload and to manage expectations of business partners
Meticulous attention to detail, commitment to producing quality products, and the ability to set and meet tight deadlines
At least five years of experience writing a spectrum of technical information for hardware, software, networking products, and/or IT infrastructure and monitoring
Skilled at creating topic-based information for single-sourcing and repurposing
Skilled at creating graphics and technical illustrations
Bachelor’s degree in English, Business, Computer Science, or related field preferred with 8-10 years of experience as a technical writer
Senior Technical Writer Examples
1
Senior Technical Writer Job Description
Job Description Example
Our company is searching for experienced candidates for the position of senior technical writer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior technical writer
- Reviews final reports for accuracy and completeness
- Proactively communicates and serves as the primary contact in communication and interaction with other departments and clients as applicable
- Participates in Internal/external Customer Audits when required
- Accountable for ensuring regulatory compliance and meet internal/external customer expectation
- Develops new report/table formats as needed, including client specific formatting
- Identifies process improvement to increase the efficiency of daily/routine procedures
- Maintains accurate records of all requests and well-documented, organized and up-to-date report files
- Responsible for and drives all report production processes through finalization, including archival of reports as appropriate
- Reviews work of others for overall accuracy, timeliness, completeness and soundness of judgment
- Independently educate yourself on and adhere to designs and standards for AWS documentation
Qualifications for senior technical writer
- Experience writing IT policies, procedures, and guidelines
- Basic familiarity with the Agile SDLC
- Obsessive about technical accuracy and strong attention to detail
- Excellent writer and overall communicator
- Analytical and organized, excellent time manager
- 3+ years writing developer documentation
2
Senior Technical Writer Job Description
Job Description Example
Our company is growing rapidly and is looking for a senior technical writer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior technical writer
- Draft, edit, and publish content for multiple deliverables, including user interface text, error messages, release notes, and administrator guide
- Acquire thorough understanding of our style guide, tools, and processes
- Contribute to Information Development team projects
- Prepare content for online delivery
- Participate in cross-product team alignment meetings, learns from discussions, and incorporate detail into topics
- Collaborate with other teams to write easy-to-understand user interface text
- Identify and gather client issues into thought-leading content
- Prepare technical product documentation and new release highlights for clients
- Review, edit, and develop internal processes and documents
- Collaborate, manage, and maintain our internal wiki articles
Qualifications for senior technical writer
- Set priorities and escalate issues appropriately
- Demonstrate mastery with tools including Microsoft Office, Confluence, Author-it, Acrolinx, and Adobe products and technology including operating systems, programming concepts, and source control
- Experience with Source Control software (Perforce, CVS )
- Bachelors degree required, preferably with major in English, Communications, Journalism, or Technical Writing
- Excellent communication skills – not limited to writing abilities
- Ability to build a program from the ground up that scales with business needs
3
Senior Technical Writer Job Description
Job Description Example
Our innovative and growing company is looking for a senior technical writer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior technical writer
- Estimate hours for manuals required by proposal
- Provide proposal input
- Provide cost to complete on project
- May be required to support other activities to whatever extent their skills and knowledge may allow
- Work directly with a team of security testers and analysts who conduct security assessments and testing to validate security controls identified by the government in support of customer's Security Assessment and Authorization program
- Familiarity and understanding of the Vulnerability Assessment and Penetration Testing reporting process
- Communicate and coordinate with team to interpret results analysis and turn those results into customer reports
- Review and recommend improvements to task order documentation as necessary
- Prepare and maintain current and accurate Standard Operating Procedures and System Security Plans
- Provide friendly, timely and responsive customer service
Qualifications for senior technical writer
- 6+ years as a technical writer, preferably writing end-user software documentation
- 3+ years as a technical writing editor (peer reviews, editing others’ work for content and style)
- Demonstrated proficiency in editing, spelling, and grammar
- Experience with cloud services and related technologies a plus
- Experience with Linux or Windows system administration a plus
- Experience using and following the Microsoft Manual of Style for Technical Publications (MSTP)
4
Senior Technical Writer Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of senior technical writer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior technical writer
- Updates existing product documentation according to company standards and guidelines
- Actively works to address change requests and feedback with each document review and release cycle
- Establishes and implements standardized documentation formats and production procedures
- Creates illustrations, technical drawings, flowcharts/diagrams, and other graphical images for inclusion in documentation
- Maintains up-to-date documents and processes in user-accessible locations, such as department Intranet or corporate network
- Documents complex technical subjects in ways that are easy to understand
- Writes, edits and/or proofreads various technical and training documents
- Maximizes the clarity and impact of written content
- Organizes information into an appropriate structure, format and style
- Manages document version control
Qualifications for senior technical writer
- You are at home with highly-technical software documentation, including database schemas, process maps, domain models, and APIs
- You bring a journalistic ethic to your writing
- You have produced documentation in an Agile, Software-as-a-Service environment (not a requirement, but a significant plus)
- You have the visual design skills to delight your audience
- You have 5 years or more of software documentation experience
- A Bachelor's degree in Technical Communications, English, Journalism, or equivalent experience in a related discipline
5
Senior Technical Writer Job Description
Job Description Example
Our company is hiring for a senior technical writer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior technical writer
- Support development of customer briefings
- Support technical meetings
- Formalize project schedule/work breakdown schedule
- Generate monthly status report
- Develop documentation necessary for deploying and maintaining unique applications for the system lifecycle
- Generate other programmatic documentation as required
- Conduct Quality Assurance on project deliverables
- Author developer guides, end user guides and tutorials, online help, user interface text, release notes, etc
- Work with project management, development, QA, support teams and customers
- You will craft content for new and experienced virtualization platform administrators
Qualifications for senior technical writer
- A record of successful delivery of a variety of user-focused documentation in support of enterprise software environments
- Work closely with product teams to learn about the product, work with the products hands-on while new features are in development
- Bachelor degree in Business, Journalism, English, Marketing, Communication, or similar relevant area of study and 8 years of aviation maintenance and/or supply chain management experience
- Bachelor degree in English, Communications, Business Administration, or a related field, or equivalent work experience
- Knowledge of technical writing models and principles and a demonstrated ability to apply them to the design and development of content/documentation which meets the needs of a diversity of readers is preferred
- Knowledge of business processes, products, customer service, and underwriting/risk management in the insurance industry is desired