Technical Sales Manager Job Description
Technical Sales Manager Duties & Responsibilities
To write an effective technical sales manager job description, begin by listing detailed duties, responsibilities and expectations. We have included technical sales manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Technical Sales Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Sales Manager
List any licenses or certifications required by the position: ASE, PMP, CCIE, CISSP, NYSC, PMI, LP, CAPM, SYNNEX, III
Education for Technical Sales Manager
Typically a job would require a certain level of education.
Employers hiring for the technical sales manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Technical, Business, Science, Education, Chemistry, MBA, Marketing, Computer Science, Electrical Engineering
Skills for Technical Sales Manager
Desired skills for technical sales manager include:
Desired experience for technical sales manager includes:
Technical Sales Manager Examples
Technical Sales Manager Job Description
- Work alongside the Value Added Services sales engineers in performing a player/manager role to provide support in presales, service delivery & project engagements to external clients for successful implementation of the CyberSource services
- Responsible for maintaining & ensuring all relevant service delivery documentation (statements of work, Professional Services agreements) are approved & signed off prior to engagement with clients thus ensuring best practices are being adhered to in accordance with organisation policies and industry guidelines
- Ensure that knowledge & best practices are shared & leveraged across regional teams & globally where applicable through cross functional collaboration with suitable teams
- Oversee initiatives to ensure quality-of-service is maintained regionally, with a focus on training and development of staff to maintain knowledge, capability & drive self-development
- Ensure that all team members are current with respect to product knowledge pertaining to the core CyberSource platform
- Act as an advocate for the Value Added Services function promoting the vision and mantra within the business, working with the regional sales team to ensure that their knowledge and awareness of team capability is up-to-date through close cross functional collaboration with the European sales team
- Work closely with the Senior Director, Value Added Services to influence and drive the Value Added Services implementation/service delivery pipelines to ensure presales conversions & revenue targets are met or exceeded through new business or upsell of services
- Provide regular reporting, insight & updates to the Senior Director on performance of the team with respect to projects inflight, open presales activity, risks and issues, team activity, resource utilisation and training needs
- Autonomously develop & maintain a technical awareness of the core CyberSource transaction processing platform, products and all associated integration options available to allow for support and guidance to be provided to broader members of the Value Added services team
- Of Technology professionals and leading the technical Azure community in Canada working with internal stakeholders
- Excellent written and oral communication skills, negotiation skills, and presentation skills, and the ability to influence and communicate professionally across all functional lines
- Significant experience of the eCommerce/Card not present industry with specific emphasis on payments, risk management & payment security
- Significant proven experience of providing on-going support to clients over prolonged periods of time
- Experience of working with senior leadership to drive and implement innovation & strategy for functional growth & continuous improvement
- Experience of cross functional management/deployment between technical service delivery, support, product & commercial teams
- Experience in leading engagements or projects to successful completion to demonstrate accountability, leadership and thought leadership for industry awareness
Technical Sales Manager Job Description
- Developing and executing software sales strategies across the portfolios
- Integrating best practices to improve sale pipeline and execution
- Demonstrate, by example, the leadership required to manage internal escalation situations, achieve high client satisfaction and strive to exceed sales targets
- Lead a team of technical presales workload SMEs to accelerate sales thru partners
- Support TSP team to support technical sales of key pipeline opportunities through partners, creating customer value, and driving deployment and consumption of the solution
- Provide an environment of continuous learning to improve technology skills of the Tech Sales deep on core and broad on adjacent solutions
- Lead the team to extend, enable and support partner sellers (P-TSPs) to drive technical sales and adoption, proactively unblocking technical and architectural blockers at the customer as needed
- Lead by example in driving cross group experience to support technical sales in driving challenger based solution sales with a growth mindset
- Demonstrate internally and externally how technology innovations are applicable within the partners’ GTM solutions and their customers to showcase our business value
- Foster an environment that encourages deep community participation, an appreciation for capturing and sharing partner & customer insight, thoughtful use of escalation processes, identification of technical sales blockers, capture of evidence needed to support blockers and drive escalation appropriately
- Experience of implementing solutions for teams to improve quality of service
- Technical ability perform intermediary level programme coding using either C#, JAVA, PHP, Perl, ASP or .NET
- Familiarity with basic scripting language (JavaScript, flash and PNG)
- Substantial experience in communicating technical concepts in a clear and articulate fashion tailored to audiences
- Experience of managing a team of sales engineers regionally
- Experience of working with tier 0 & 1 level clients across multiple verticals including travel, retail, digital, gaming, government & financials
Technical Sales Manager Job Description
- Motivate and develop team to achieve company goals and objectives
- Create and maintain strong relationships with key working level and mid-level management at customers, proactively expanding relationships for business across the product portfolio
- Lead APU and related APU Components opportunities, supply agreements, and RMU pursuits lend support to Customer Business Managers as needed and be CCT, Direct Sales, and HAT advisors
- Lead Component and related Components opportunities, supply agreements, and RMU pursuits lend support to Customer Business Managers as needed and be CCT, Direct Sales, and HAT advisors
- Serve as technical liaison with the OE customer for inquiries, quality, audits, visits, crisis management, customer technical complaints, (more specific on when it’s the TSM)
- Responsible for short cycle growth of the Radar Altimeter, Flight Management Systems, Flight Control and Automated Test Equipment product lines
- Coordinate closely with regional sales teams collaborating with the technical area as necessary to accelerate and drive profitable growth through solutions selling to targeted accounts
- Participate in strategy development, help position the business and develop the offer
- Proposes technical solutions and writes the technical answers and quotes for RFQ’s
- Assists in the development of technical presentations to support customer sales meetings, tradeshows and conferences
- Experience in Technical Sales Management and/or Leading Teams
- Experience in Client Strategy and Planning
- Experience in Cloud Video Software
- At least 2-4 years’ experience in Technical Sales Management and/or Leading Teams
- At least 3-5 years’ experience in Client Strategy and Planning
- At least 3-5 years’ experience in Cloud Video Software
Technical Sales Manager Job Description
- Evaluate territory performance against established objectives/guidelines (sales forecast, budget, number of new accounts, ) and take appropriate action to improve performance
- Establishment and application of corporate policies and procedures suggestions on modifications of those standards
- Specific knowledge of international cultures
- Well-organized and result-oriented problem-solver
- Basic knowledge in CRM systems valuable, proficient knowledge in SAP
- Coordinate visits
- Ensures an effective sales organization and infrastructure to foster cooperation with other parts of the value chain
- Initiates product portfolio development of industry
- Develops and implements customer interaction rules for technical development functions
- Elaborates Segment strategies
- Carry out the technical services and provide the necessary verbal and written recommendations to ensure trouble free plant operations for the defined customers
- Actively participate in sales team meetings and training sessions
- Drive initiatives (VGP, NPS, …) from the business
- Experience and knowledge in technical and commercial aspects of dielectric materials markets
- Experience in standards committees such as IEEE, IEE
- Exhibited understanding of OEM process, including purchase orders, order releases, phase in/phase out, tooling
Technical Sales Manager Job Description
- Secures globally harmonized TD/TS-services at GKAs
- Strengthen the TEXTAR brand reputation for WORLDPAC customers, while promoting the TEXTAR brand
- Observe and report of market and competition activities product demands
- Establishes and builds strong client relationships over time that allow for continuity and ongoing representation, reinforced by sales support/delivery programs, and communicates to other relevant company functions/divisions
- Contributes to creativity of product presentation and promotional activities, including adapting marketing collateral and presentations for local language and culture
- Ensures effective administration of marketing proposals and product briefs
- Build, motivate and retain a high-functioning team of technical specialists to support and drive sales conversations
- Lead team members to have effective customer conversations that focus on use case scenarios, and demos, over Skype for Business
- Lead preparation of technical insights and key scenarios required to drive right technical and business solution outcomes
- The correct usage of a refrigerated container – the most optimal way to pack it
- Technical Product Skills Leadership — Deep knowledge of Air Transport Systems APU and APU related Components the associated service solutions and selection process/strategic negotiation planning that can be offered with these products with the precise ability to understand, identify and clearly articulate specific value propositions relative to the competition
- Analysis/Problem Assessment - Securing relevant information and identifying key issues and relationships from a knowledge base, relating and comparing data from different sources
- Develop and Foster Strong Customer Relationships — Establish credibility and trust of customer through strong technical knowledge, meeting commitments, and a exhibiting a social and affable demeanor
- Minimum 10 years of sales experience, preferably in security industry, with proven record of success
- Networking/IT knowledge and experience is a strong plus
- Working knowledge of IP video surveillance systems, NVRs, network video technology and IP cameras