Technical Sales Support Job Description
Technical Sales Support Duties & Responsibilities
To write an effective technical sales support job description, begin by listing detailed duties, responsibilities and expectations. We have included technical sales support job description templates that you can modify and use.
Sample responsibilities for this position include:
Technical Sales Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Sales Support
List any licenses or certifications required by the position: RHYTHMIA, BSC, SP, JNCIP, BS, FAX
Education for Technical Sales Support
Typically a job would require a certain level of education.
Employers hiring for the technical sales support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Technical, Education, Electrical Engineering, Mechanical Engineering, Science, Business, Electronics, Industrial, Computer Science
Skills for Technical Sales Support
Desired skills for technical sales support include:
Desired experience for technical sales support includes:
Technical Sales Support Examples
Technical Sales Support Job Description
- Engage customer and transform customer requirements and expectations into a competitive solution with deliverables
- Lead virtual/functional team to grow within & beyond current business, lead to support customer in services solution offerings and drive end-to-end service solutions
- Drive competitive services solution, smart scoping & costing with optimal delivery model including pre-sales and Post-sales phases
- Manage the service sales funnel towards dedicated customers
- Prepare quotes as needed from sales staff and customer service – monitor win/loss
- Follow-up on sales opportunities as needed
- Update Lims quote status
- Generate specialized reports comparative tables, DMR’s
- Summarize inside sales opportunities monthly
- Monitor on time reporting status on designated sales generated projects
- Very good command in English both spoken and written
- Self-dependent team player
- Frequent travel in China is expected
- Experience with design tools (Pro E, COMSAL, 3D modeling)
- Major in mechanical and automation
- Results & clients oriented
Technical Sales Support Job Description
- Control and manage field generated data
- Provide field sampling support as needed
- Monitor and maintain field equipment
- Coordinated schedules with technical field team
- Setup schedules for specialized field projects (dredge work SRP project)
- Making service quotation (such as Repair, Maintenance Contract, Field Service, Upgrading…) for specific product (Decanter, Plate Heat Exchanger, Separators)
- Making all sales quotation for contractors and final customer in collaboration with Regional Sales Manager
- Making cold calls or calls on leads
- Making selective Customer visits
- Following quotations, negotiation and order deal closing
- Superb communication and people skills
- Bachelor’s Degree and 15 years of previous experience in specification review, creating take offs and generating bids/estimates/quotations
- Extensive knowledge of corporate business support applications
- Is willing to change own ideas or opinions based on new information or contrary evidence and to adapt working practices to respond effectively to new regulatory requirements, processes and technical developments
- Bachelor's degree in a related area and 2 years of related experience, or equivalent work experience
- Knowledge of the electric and gas industry, construction,and/or distributed generation is highly desirable
Technical Sales Support Job Description
- Conducts in depth technical discussions with customer
- Investigate current customer network
- Work with sales team on list of potential activities and solutions
- Work with Sales team to develop and build value argumentation
- Work with Sales team to develop technical presentation
- Act as Subject Matter Expert in specific technologies, products/service or solutions
- Advise in preparation for solution Life Cycle Management
- Support CSR or Solution Architects in specific technical issues
- Take the lead and focus in securing deals in footprint & strategic areas
- Act as a champion in understanding the market for selected deals
- Experience with internal company systems (notably STORMS, Sharepoint, and CSS) is highly desirable
- Knowledge of regulatory concepts and rate making is highly desirable
- Fluency in Ukrainian, Russian and English is a must
- Knowledge of welding, industrial gases and safety equipment application is desired
- Minimum of 5+ years experience in IT technical sales role
- Excellent technical/product knowledge in product category and IT generally
Technical Sales Support Job Description
- Be the “go-to-person” for the Transport portfolio’s technical sales support
- Help your Sales counterparts to build, execute and maintain the respective Sales funnel
- Deliver customer value, provide insight on how new trends will affect customer business
- Provide reactive and pro-active technical informative support, remotely and in-person in full coordination with the Sales Organization
- Prepare technical quotations of the AC Power portfolio for customized features as deemed necessary, acting in cooperation with the COE Application Engineering Team and R&D
- Act in coordination with the Supply Chain and Production Teams for specific Customer requests which impact the production planning
- Prepare non-standard technical documentation necessary for selected opportunities, including but not limited to electrical schematic drawings, functional drawings, technical descriptions, layout and feasibility studies
- Cooperate with the Bid Management Team supporting them with technical conformity analysis to specifications where non-standard or complex requirements are present
- On-site auditing (on request) for technical feasibility evaluation for complex applications
- Function as in house technical information and solutions resource for customers who use products and applications supported by the EPP business unit
- Graduate with degree (or equivalent) in electrical/electronic engineering or a related discipline
- Relevant experience in electrical power systems
- Proficient in presenting technical solutions
- Experience in dealing with customers at all levels within a business
- To be pro-active and work autonomously
- Fluency in any additional European languages considered a plus
Technical Sales Support Job Description
- Effectively communicate with the departments that will provide the solution for the client
- Other duties as required to improve the revenue and profitability of the business unit
- Lead or participate on projects according to business needs
- To provide technical support to customers and colleagues
- To communicate solutions to customers and colleagues in an accurate and timely manner
- To assist colleagues by recommending equivalents/replacements with regards to orders and information on the system
- To escalate cases to Team Leader CCC as and when applicable
- To respond timely by assisting colleagues with any quotation request that is received
- To make recommendations regarding possible equivalents/ replacements when necessary
- Assists with technical sales support for field sales personnel on a project-by-project basis for concrete pumps and batching equipment in the USA
- Experience in a network operations / control center role in a utility company
- Full software project delivery lifecycle experience
- Highly motivated, flexible individual
- Spotting potential business opportunities on-site, and advising customers on alternative Combisafe products that could resolve any issues they have with existing equipment
- Providing equipment installation support for customers – sometimes this may involve working at heights
- Maintain the training centre look after all displays and keep clean