Technical Resource Job Description
Technical Resource Duties & Responsibilities
To write an effective technical resource job description, begin by listing detailed duties, responsibilities and expectations. We have included technical resource job description templates that you can modify and use.
Sample responsibilities for this position include:
Technical Resource Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Resource
List any licenses or certifications required by the position: TOGAF, IWMS, ITIL, EPA, CLRP, PHR, SPHR, PMP
Education for Technical Resource
Typically a job would require a certain level of education.
Employers hiring for the technical resource job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Communications, Engineering, Business/Administration, Education, Technical, Business, Associates, Management, Design
Skills for Technical Resource
Desired skills for technical resource include:
Desired experience for technical resource includes:
Technical Resource Examples
Technical Resource Job Description
- Oversight of Project Management Team/problem resolution
- Interface with leadership and project sponsors
- Individual contribution to executive level strategic projects
- Build and maintain solid customer relationships with customer base through successful project implementations, providing consultative advice and recommending business processes improvements
- Act as mediator during discussions on projects, services being provided, initiatives, escalating issues to executive management as necessary
- Troubleshoot and monitor infrastructure and render farm issues
- Manage DFAE activities to optimize DW through distribution
- Directly manage all forms of technical marketing and product information communication for support issues, applications-related product training, webinars
- Identify requirements for and coordinate the development and presentation of training materials for all DFAE training events both internal to NXP and Distribution
- Trains and manages certification of Distributor FAE’s
- Ability to act independently in complex situations and excellent problem solving skills to resolve concerns effectively
- Strong systems skills and ability to teach and advocate effective use of e-tools and systems
- Ability to multitask and use multiple IT systems to support the customer
- Excellent planning and organizational skills in order to multi-task changing priorities under tight timelines
- Responsible for the management of design, development, review and support of SAP ABAP, BW, Netweaver Portal functionality SAP Netweaver PI/PO against the business needs in a variety of functional areas
- Must be a self-started, and able to set goals and direction on your own based on business needs
Technical Resource Job Description
- Assess and monitors DFAE capabilities and support requirements/needs (evaluation hardware, software, documentation) for new products, and coordinate NPI training and evaluation board needs
- Manage definition and implementation of all training material for DFAE use
- Coach and mentor factory to grow outgoing technical communication skills targeting DFAE’s
- Prioritize and schedule customer support and applications-related development activities
- Focal point for NXP Sales for DFAE customer DW support
- Work with NXP Distribution Program Office on long range NPI plans related to training for DFAE, NPI through distribution
- Provides technical CBG interface in to distribution
- Translates distributor technical capabilities for NXP
- Calls on distributor engineering services & DFAE’s while our mass market FAE’s call on distributor end customers
- Visits to form relationships in a mentoring, coaching & technical buddy capacity
- Proven track record of developing & delivering formal and informal technical material aimed at educating customers, partners or sales teams - must be able to generate high quality and varied technical content at a sustained pace
- Good communication skills, to access relevant information about equipment and provide clear information about equipment condition and status
- Providing Project Management services managing strategic initiatives consisting of multiple sub-projects
- Build and maintain solid customer relationships with customer base through successful project implementations
- Provide consultative advice and recommending business processes improvements
- Work with executive management to set the overall strategy
Technical Resource Job Description
- Perform environmental permitting, regulatory strategy development, environmental field surveys, and construction compliance for a variety of energy-related projects, including, but not limited to, regulated and non-regulated pipeline projects, tank terminals, wind farms, power plants, and hydroelectric projects
- Ensure successful performance and accuracy of documents prepared for environmental services in accordance with National Environmental Protection Act (NEPA) and Federal Energy Regulatory Commission (FERC) guidelines as applicable
- Succeed in independent work and immediate tests of abilities and skills
- Develop and maintain environmental policy and procedures manuals for compliance assurance throughout the lifecycle of projects
- Oversee the preparation of biological assessments for Section 7 ESA consultation requirements
- Understand and represent all regulations, and NWNA policies, procedures and work instructions
- Tier 2 support of client notification applications and resolving advanced technical issues within established timelines in adherence to corporate and departmental policies and procedures
- As member of the Line or Base/Stores Resource Planning team, supports analysts on assigned geographic region
- Gather best practice data and make program/process recommendations to support corporate/division programs and policy updates
- Support ongoing or special analyses related to future flight schedules, potential staffing standards changes, strategic initiatives, and potential changes to labor agreements
- Schedule and technical performance of company initiatives
- Minimum seven years of increasingly responsible experience in technical program or project management required
- Minimum of two years supervisory experience preferred, ideally in a large, global, multi-business corporation
- Must possess a Bachelor degree in Human Resources or related field
- Minimum 10 years’ experience in a Human Resources leadership role resolving complex, employee relations issues
- Must be able to multi-task and have an attention to detail
Technical Resource Job Description
- Provides OJT to Equipment Owners and operators
- Preventative Maintenance Owner in Oracle Enterprise Asset Management System, managing all aspects of work orders system
- Develops and provides key functional expertise training (gearbox, lubrication)
- Confronts unsafe behaviors
- Performing checks/inspections on air compressors to ensure proper operation troubleshooting any problems and conducting outside work on air compressors in various weather conditions
- Listening to equipment for metal to metal contact, belt slippage, improperly moving bearings
- Implement, configure & process knowledge of HP Asset Manager modules
- Create tables, screen, pages, links, fields using HP AM DB for both Web and Fat Client Interfaces
- Integrate different systems using HP-Connect-IT, UD AM generic Adapter
- Write SQL queries and Stored procedures
- Must demonstrate strong organization and project management skills
- Must have the ability to work effectively in a fast paced environment
- Bachelor’s Degree in related area, or the equivalent in terms of education, experience and/or training
- Conduct all M&V activities as outlined in the detail M&V plan during the install and performance phases
- Verify that the equipment is installed properly and operating as design intent
- Work with controls subcontractor to set up all the required data trends and continue to collect, validate and analyze the data throughout the term of contract for performance verification and saving calculations
Technical Resource Job Description
- Work as part of the Global Support Management Team delivering world class service and support to meet (and exceed) organizational targets in customer satisfaction, case resolution, response SLA’s
- Collaborate with other members of Global and Regional Services and Support Management Teams to resolve issues and identify opportunities for improvement
- Collaborate with Customer Service and Support, Global Support Operations and Global Services to define competitive service programs that meet organizational goals and market needs
- Drive employee engagement by providing clarity for staff on objectives and how those objectives can be achieved
- Provide effective coaching and feedback to direct and indirect reports to achieve and exceed objectives and ensure those objectives are consistent within the organization
- Responsible for compliance within the organization, local, state, federal and international laws, regulations, standards, and requirements of regulatory and accreditation agencies, including those governing professional practice, and contractual arrangements
- Work as part of the Global Support management team delivering world class service and support and meets (and exceeds) organizational targets in Customer Satisfaction, Case Resolution, Response SLA’s
- Collaborates with other members of Global and regional services and Support management team to resolve issues, identify opportunities for improvement, resolve joint staffing issues and/or identify opportunities for increased efficiency
- Drives employee engagement, provides clarity for staff on objectives and how those objectives can be achieved
- Participate on a rotational basis a duty Rota to cover out of hours GSC management responsibilities
- Review maintenance records and equipment in the field, to ensure all responsible parties are performing per contract
- Present and review information submitted in the annual M&V reports to GSA & coordinate discussion as needed
- Bachelor’s Degree in Business or HR preferred, but not required
- 5+ years of recruitment/staffing experience, with a minimum of 3 years in the oil, gas, and energy market sector
- Previous experience in working on multiple openings simultaneously
- Extensive experience with web-based Applicant Tracking Systems, experience recruiting through the use of job boards, social media, and networking