Store Coordinator Job Description
Store Coordinator Duties & Responsibilities
To write an effective store coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included store coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Store Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Store Coordinator
List any licenses or certifications required by the position: PMP
Education for Store Coordinator
Typically a job would require a certain level of education.
Employers hiring for the store coordinator job most commonly would prefer for their future employee to have a relevant degree such as High School and University Degree in Business, Architecture, Marketing, Education, Interior Design, Retail Management, Communication, Associates, Construction, Graduate
Skills for Store Coordinator
Desired skills for store coordinator include:
Desired experience for store coordinator includes:
Store Coordinator Examples
Store Coordinator Job Description
- Provide support for local store manager meetings, including but not limited to guiding district manager assistants on hotel selection and effective meeting planning
- Accurately receive, unpack and prepare merchandise for selling floor
- Prepare transfers, MOS, RTV and Customer sends
- Create/edit/monitor daily and weekly communication messages to the field organization
- Responsible for consistent delivery of communications, programs and initiatives to maximize use of available tools and other information
- Manage the “corporate to field” communications cadence
- Place orders for Store Concept Hardware
- Communicate to all other business unit leaders the opening requirements such as Marketing, Construction, Maintenance, Visual
- Manage the retail field Intranet site including
- Collection and collation of field generated reports (surveys, travel, alarm hours, open positions report)
- Ability to multi task particularly with multiple different subject matters
- A year or more experience in stores
- Currently SA1 or above position
- Detail minded, studying each situation from different aspects
- Strong people leader who unite the teams for the best results
- Proven ability as a strategic thinker
Store Coordinator Job Description
- Site attribute administration and auditing – maintain accurate alignments, dates, dispatch matrixes, mall names, photos, fixture maps
- General Contractor scorecard updating
- Catalyst for field concerns
- Assist store teams and customers (internal and external) with concerns by troubleshooting, tracking and providing resolutions
- Assist Store Operation team with various project tasks (monitors project tasks, conference call notes, password resets, etc)
- Assign and monitor tasks in electronic planner application
- Maintain and track project supplies with external vendors and escalates where appropriate
- Create and communicate project notifications to internal and external contacts
- Performs all administrative tasks necessary with position
- Work with Landlords and General Contractors to obtain utility information
- Experience managing, updating and using POS systems and the ability to train others
- Must have reliable transportation to travel to all stores within territory
- Assists Store Operations team in the daily operations to maintain communications between the corporate office departments, regional/district managers and stores
- Compile data from various sources and systems, creates and distributes reports
- Provide monthly reports, including Top Five and Bottom Three reports
- On a weekly basis, assists Store Operations team in the daily operations to maintain communications between the corporate office departments, regional/district managers and stores
Store Coordinator Job Description
- Supervise and manage the process of the project from coordination with Wholesale team and the Client, through layout definition up to final realization, acting as point of reference for involved parties, internal and external to the company
- Coordinate development of the project with architecture studio and organize internal review with all teams involved
- Review construction drawings to ensure consistence with projects and concept, from preliminary submission up to construction and shop drawings
- Possibility for a quick action and development of small projects in AutoCAD and 3D
- Handling the bidding process and coordination with suppliers
- Manages and supervises the ordinary and extraordinary maintenance of existing stores - and their periodical refit
- Prepare a variety of reports that detail store sales, transfers, and customer shipments
- Oversee daily communication to store management on customer order problems
- Score store’s ability to process inbound/outbound merchandise
- Send frequent reports and make phone calls to maximize store performance
- Limited travel within region
- Strong attention to detail and remain organized in a fast-paced, deadline driven environment
- Knowledge of Lean/Six Sigma methodologies and process mapping is a plus
- Must have a sales experience, analytical with good interpersonal and communication skills
- Partner with stores to troubleshoot and resolve maintenance issues at store level
- Review vendor quotes to ensure correct information and scope of work has been provided to resolve the maintenance issue
Store Coordinator Job Description
- Develop and maintain a deep understanding of all store systems and fixtures
- Ability to multi task between service calls, urgent service calls, follow ups, vendor compliance and department related projects
- Maintain sense of urgency in resolving maintenance issues in a timely manner
- Recommend updates to store maintenance manual and monthly store memos for continuous improvements
- Serve as back up support for after hour phone schedule on a rotational basis
- Partner with stores to troubleshoot and attempt to resolve maintenance issues at store level, at no cost to company
- Prioritize and coordinate maintenance issues with vendors providing accurate store information with past history, as needed, with a sense of urgency to reach resolution
- Review vendor quotes to ensure correct information and scope of work has been provided to resolve the maintenance issue in a timely and cost effective manner
- Communicate status of maintenance issues and scheduled work to the field in a timely manner
- Ability to multi task and prioritize between regular service calls, urgent service calls, follow ups, vendor communication and department related projects
- 1-2 years of customer service experience a plus
- Must be able to troubleshoot and prioritize
- Ability to write clear and concise operational memos/policies
- Recommend updates to store maintenance manual and / or monthly store memos to continuously improve field support reference documents
- Participate in afterhours support schedule on a rotational basis
- Makes every day operational and strategic decisions
Store Coordinator Job Description
- Submit site repair requests through TRT & ensure rectification in a timely manner
- Act as a liaison between field and store support areas
- Represent the perspectives of store management and the store operations team to each other
- Reduce inconsistencies and increases effectiveness in written communication between stores and Home Office by reviewing and approving messages and tasks ensuring they are written in language that makes sense from the store’s perspective
- Provide the stores with clear concise communication to execute projects/tasks
- Ensure workload is added to stores as necessary for major initiatives
- Create and revise policies and procedures to support new initiatives
- Make observations based on key operational criteria
- Monitor store compliance with company standards
- Utilize the TEAM Communication Tool (Task Management System) and other communication tools to assist users with the production, organization and timely distribution of all communications and materials supporting day-to-day field operations, key field initiatives
- Educate and train field and CSC users on TEAM Communication Tool (Task Management System) via webex/face-to-face training sessions and other communication campaigns
- Maintain, edit and create content on DSGN (department pages and rotators) that is meant for the field audience including stores and field leaders
- Maintain TEAM admin functions (adding job codes, switch units, adding contractors, store closings troubleshooting issues, testing)
- Coordinate the communication of the field strategy meetings (Webinars) and corresponding content (Webinar decks)
- Assist with creation and distribution of the WOW Factor associate magazine
- Communications / Editing