Solutions Manager Job Description
Solutions manager
provides advice and guidance with regard to compliance requirements of Regulation W, Regulation O and the Anti-Tying provisions of the Bank Holding Company Act.
Solutions Manager Duties & Responsibilities
To write an effective solutions manager job description, begin by listing detailed duties, responsibilities and expectations. We have included solutions manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Act as the prime business relationship manager for the key business stakeholder for the portfolio you are accountable for
Being able to determine, and develop, the business value of any solution, and how it could be extended
Driving the group towards solutions to complex problems
Responsible to work with outside plan auditors by reconciling and examining recordkeeping reports and trust activity needed to finalize plan audits, and provide information necessary to complete Schedules A & C for clients’ Form 5500 filings
Responsible to provide technical analysis for plan corrections to ensure proper recording of transactions and compliance with applicable laws
Develop Required Minimum Distribution programs to be used at the recordkeeping offices
Compute complicated calculations as needed for recordkeeping adjustments
Manage plan corrections with recordkeeping offices and accounting staff
Identify processes and procedures to reduce administrative errors and increase customer satisfaction
Create and maintain monthly and quarterly reports used to track Operations performance
Solutions Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Solutions Manager
List any licenses or certifications required by the position: ITIL, CCIP, CCNP, CCNA, NAS, PMP, AWS, HR, ERP, HRIS
Education for Solutions Manager
Typically a job would require a certain level of education.
Employers hiring for the solutions manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Computer Science, Marketing, Engineering, Education, Technical, Finance, Business/Administration, MBA, Technology
Skills for Solutions Manager
Desired skills for solutions manager include:
Microsoft Office Software applications
Excel
Microsoft Office Suite and Internet applications
Relevant markets
Bank Security and other regulations as applicable to this job description
Bank's written policies and procedures regarding Bank Secrecy Act
Regulation CC
Regulation E
Computer networking concepts and business approaches
Industry trends
Desired experience for solutions manager includes:
Previous experience working on music sponsorships a plus
Detailed knowledge of both emerging artists and brands desired
Risk management experience within areas Credit/Market/Compliance/Operational risk
Sample pitch decks, wrap-up reports and social media activations will be required for an interview
5+ years in Program/Project Management or Business Management role or equivalent
Knowledge of Agile and Waterfall Product Development Methodologies
Solutions Manager Examples
1
Solutions Manager Job Description
Job Description Example
Our company is hiring for a solutions manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for solutions manager
- Provide a primary support in the introduction of new products offered and to work with the client to increase client consumption of service
- Continually monitor and manage the clients accounts via one-to-one account treatment and to increase revenue yield from these existing accounts by identifying opportunities
- Establish an excellent working relationship with assigned client or client representative and continuously strive to improve the level of overall service that the company is providing
- Create project work plans and result action plans
- Work within IT and liaise with both internal business and external customer resources in order to understand their business requirements
- Management & Delivery of software solutions
- Liaise directly with our internal and external development groups in order to ensure solution requirements are understood and timelines are achieved
- Measure and document business results achieved through solutions implemented
- Responsible for software development
- Continue to develop support 1st and 2nd level functionality to the business across a number of supported platforms
Qualifications for solutions manager
- Demonstrated ability to effectively communicate with internal customers, partners and executive management related to business case-based programs
- Experience managing complex project and program plans
- Detail oriented with ability to handle many simultaneous sales opportunities at one time
- Intermediate/Advanced level knowledge of Accounting principles for qualified retirement plans, including Multiple Employer Plan administration
- Thorough understanding of retirement services recordkeeping operations and compliance
- Strong knowledge of retirement products and services
2
Solutions Manager Job Description
Job Description Example
Our innovative and growing company is looking for a solutions manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for solutions manager
- Develops a deep knowledge of all aspects of the program
- Ensures all blockers are removed to enable the team members to be able to perform their roles and deliver as planned
- Review, identify and recommend equipment, tooling and system needs for the service department
- Develop standard/mandatory requirements for workshops, mobile engineers and product specialists
- Develop/maintain service vehicle suitability and fit out requirements
- In conjunction with the IT department and DMS Development Manager, identify potential service solutions
- In conjunction with purchasing identify, recommend and review calibration, waste, consumable and all other equipment/service suppliers
- Develop methods for establishing the correct staffing levels and mix to maximise customer satisfaction
- Conduct on-going analysis of Service & Engineering demographics/network coverage aligned to machine population, customer needs and major infrastructure projects
- Work closely with Business Development training focal to ensure alignment with key opportunity/customer requirements and milestones
Qualifications for solutions manager
- ASPPA, NIPA, SEBS or similar industry certification
- 5 to 7 years of Information technology experience in a lead technical role overseeing a portfolio of applications across multiple technical platforms
- Expert knowledge in both Windows and Mac environments
- Programming knowledge in XML, HTML, java would be an asset
- Entertainment industry and/or payroll/time and attendance experience is highly desirable
- Experience with large financial applications and SaaS solutions is required
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Solutions Manager Job Description
Job Description Example
Our company is hiring for a solutions manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for solutions manager
- Build relationship with internal and external teams at the customer to set objectives, allocate resources, resolve conflicting viewpoints and gain influence necessary to secure buy-in of business leaders for IT Product strategy
- Establish strategic roadmap to identify gaps in platform features, analyze the marketplace to enhance overall product offering and deliver innovative solutions to increase profitability
- Collect, validate, and translate product requirements and provide input to development for detailed functional specifications
- Provide input for functional test plans/scripts and validate launch of UAT phase
- Forecast, track and report product KPIs, review revenue against forecasts and address any shortfalls for the customers in a timely manner
- Ensure customers strategy and launch plan are aligned with their needs and expectations in terms of product incubation, evolution, launch and innovation
- Support and project manage large-scale analytical research projects through all stages
- Defines Solution Vision that supports strategic plan
- Performs competitive analysis by tracking competitor product features and market-share
- Collects and manages requirements from all stakeholders for products across multiple product generations
Qualifications for solutions manager
- Incumbent must possess the ability to perform in depth analysis, explain complex system configurations, recommend viable solutions, and discuss integration to audiences with varying degrees of knowledge
- Understands broad picture of revenue and expense drivers
- Understands the business at large with in-depth knowledge of immediate client base and awareness of those areas with interdependencies
- Developing appreciation for operational complexities
- Proactively raises issues/highlights process with potential for enhancement or improved efficiencies
- May influence and /or shape mid to short term strategic and objectives
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Solutions Manager Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of solutions manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for solutions manager
- Proposal development and establishment of Statements of Work for specific large projects
- Coordination with sales team around all technical account activities to ensure alignment
- Accountable for the overall customers onboarding process
- Develop functional expertise in Cloud Platform, IoT, Data Platform, Analytics and advanced technologies AI (Artificial Intelligence)
- Develop and maintain strong relationship with clients (new & existing)
- Drive LINE business growth by understanding thoroughly of clients’ business objectives and propose right LINE’s business solutions that help clients win
- Generate and deliver compelling innovative solutions to clients by fully utilizing industry knowledge, characteristics of various ads products in the market, and competitive sales strategies
- Co-ordinate regularly with sales operation and product specialist team to deliver the top satisfactory service to clients also involving in evolution of products and solutions by providing valuable market feedback
- Demonstrated ability to lead through influence, build engagement and partner across engineering, marketing and product teams
- Experience with new product development and validation in digital advertising space including requirements, agile processes, case study development and product launch
Qualifications for solutions manager
- Ability to complete an analysis of existing practices, provide a fresh perspective on communication and operational issues and make recommendations for improvements
- Ability to think strategically and conceptually and maintain focus on operational excellence
- Comfortable in a technical environment and able to gather requirements and become a liaison between the customer and development teams
- Experience working with commercial industry financial applications (Yardi, MRI, JDE Real Estate)
- Clear communications and simplicity
- Minimum of two years’ experience in Account Management required
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Solutions Manager Job Description
Job Description Example
Our growing company is hiring for a solutions manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for solutions manager
- Translate business wants/needs into capabilities while identifying implications of changes
- Organizing, preparing, and executing monthly business reviews
- Gather, organize, and communicate status, issues, and strategies to business customers
- Review/approve requirements documents, technical specifications, quality assurance test scripts, and regression test scripts
- Interface with business users, business management, and IT management
- Define, develop, and document new processes, procedures, and system models
- Support process and procedure roll-out and implementation
- Oversee ongoing improvements and the feasibility of system enhancements
- Provide first level management and guidance on employee issues, customer issues, training and development fulfillment
- Minimum bi-weekly touch base (via phone, email or instant messenger) with each individual member of the team to gauge employee wellness, address issues, concerns
Qualifications for solutions manager
- Experience of using systems based approaches
- Experienced in working within a dispersed and collaborative team environment
- Billing and Coding a plus
- Product owner for the Innovation Showcase and the Dragon Drive companion application
- About 25% nationally
- Extensive experience with IT Security principles, practices and technologies