Technical Solutions Job Description
Technical Solutions Duties & Responsibilities
To write an effective technical solutions job description, begin by listing detailed duties, responsibilities and expectations. We have included technical solutions job description templates that you can modify and use.
Sample responsibilities for this position include:
Technical Solutions Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Solutions
List any licenses or certifications required by the position: CCNA, CCNP, ITIL, TOGAF, CCIE, CDIA, MCSD, MCSE, NPX, R&S
Education for Technical Solutions
Typically a job would require a certain level of education.
Employers hiring for the technical solutions job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Technical, Computer Science, Arts, Engineering, Education, Science, Business, Information Technology, Business/Administration, Management
Skills for Technical Solutions
Desired skills for technical solutions include:
Desired experience for technical solutions includes:
Technical Solutions Examples
Technical Solutions Job Description
- Develop custom technical solutions to meet customer requirements, such as website development
- Build and / or update mobile apps
- In pre-sales area, the individual will contribute to identifying scope, review estimates for upcoming projects
- Utilize advanced troubleshooting techniques in solving complex problems
- Conduct semi-annual Infrastructure architecture planning sessions with Customer to review Customer’s current business objectives and related technology demands
- Collaborate with Domain Architects to identify ICDs/APIs which require updating and what the impacts of those updates would be outside of the program at hand
- Reacting to technical support request from the Customer Relationship Team (CRT)
- Develop cutting-edge solutions as the technical lead on projects and provide consulting services to our partners
- Assist and collaborate with partners in their day-to-day challenges by delivering innovative and scalable solutions and troubleshooting problems
- Perform implementation reviews, evangelize new product features, and provide partner feedback to internal cross-functional teams including Sales, Account Strategy, Business Intelligence, Product Management and Engineering
- Support SI and Sales teams in technical proposals, E2E solution development and pre-sales/solution development activities
- Act as and support a team at a worldwide level
- Developer environments and tools
- Familiarity with DevOps concepts and tools is a pre
- Experience with vCloud Air and Hybrid Cloud industry experience a plus
- Proficiency with case management databases and tools
Technical Solutions Job Description
- You will provide intensive pre-sales technical consulting to prospective customers and channel partners
- Represent and participate on an HP team in a face to face customer location visit, industry conference/trade show, vendor meeting
- Comfortable managing technical issues customer business impact and ability to blend and appreciate these aspects in communication with customer
- Device based threat management capabilities such as localized firewalls
- Active product team participant on in a wide range of web application, embedded software applications, RFID and mobile projects
- Receives, tests and deploys embedded software builds (applications, firmware, database package updates)
- Performs regular inspection of all production units to ensure software is current and configuration is correct
- Ensure eSolutions offerings deployed and supported with high quality standards
- Travel approximately 50% of time domestically
- Collaboration with the Field Operations Leaders to ensure RS field staff possess technical skillset necessary for risk assessment and service
- Able to articulate pros & cons of design/architecture decisions across a wide spectrum of factors - compute, network and storage
- Occasional U.S. and International travel may be needed 5-10% of the time
- Direct understanding of application lifecycle
- An excellent understanding of best practices across technologies (client/server-side, QA, deployment, project management )
- In depth knowledge of how the Internet works (HTTP, DNS, Streaming)
- Extensive hands-on technical consulting and solution implementation experience, including with common enterprise software solutions
Technical Solutions Job Description
- Oversee development and maintenance of Risk Solutions internal staff resources training modules and technical reference materials
- Oversee development and maintenance of Risk Solutions external resources (agent and customer) that includes ownership of the Risk Solutions website, on-line tools and 3rd party vendors
- Assists with the development and maintenance of RS Department Best Practices
- Analyze information and identify key trends and indicators
- Participate in strategic workforce planning and oversee various staff certification programs
- Participate in Operational Reviews and contribute to ongoing process improvement
- Validate with Field Directors/Managers that Specialists are deployed in a manner that assists in completing complex account surveys, referrals, training, and QRs, to support the business need
- Partnership with Marketing in development and implementation of industry specific marketing campaigns
- Oversee initiatives related to profit improvement and quality
- Serve as the technical subject matter expert throughout the sales process
- Experience developing and integrating technical solution components
- Experience in J2EE and .Net design and architecture
- Bachelor's degree from four-year college or university, plus a minimum 8 years related experience and/or training
- Involved in design/architecting solutions in any of
- A high school diploma and are actively pursuing an undergraduate degree
- Proficiency in computer applications such as word processing, spreadsheets and databases
Technical Solutions Job Description
- Help to drive deeper & wider into the account – identifying requirements for additional resources from other departments within the customer, customer alternatives
- Understand and document customer business & technical requirements and use them to create value based proposals, addressing business drivers & pain points – guiding the technical sales cycle towards a technical close & a business win
- Interface with Product Management to relay market demands from prospects/customers
- Build strong relationships with key contacts in the partner ecosystem
- Mentor a team of 10 employees
- Achieve/exceed monthly/quarterly regional sales targets and gross profit quota
- Pipeline and Forecast review with sales force and management team within an assigned region
- Consult with sales teams on strategies to win new business in clients and prospects
- Presentations and dialogue with customers and c-level decision makers
- Assist in creating a high-performance-driven culture where teammates are recognized and rewarded
- The ability to work flexibly, effectively and use good communication skills in a fast-paced environment
- Experience programming mobile apps (Objective C, Java)
- Web services technologies, , SOAP, XML
- Or supporting large scale distributed systems in a B2B/B2C environment
- Excellent verbal and written communication skills, with the ability to disseminate information in a clear and correct manner to business and technical audiences
- Fluent/native proficiency in English and Mandarin
Technical Solutions Job Description
- Work closely with Product Management in strategizing on Go-to-market plans, training and sales enablement
- Respond to requests from both internal and external customers/clients
- Attend meetings with Specialty Sales Team and Account Executives to strengthen relationships and identify incremental business opportunities
- Increase portfolio of specialty sales
- Responsible for communication of key issues, programs and strategies
- Coordination of training for incremental specialty training needs
- Become the subject matter expert on the specialty value proposition
- Interface with sales support teams and become the escalation point of contact
- Develop teammates for primary and secondary areas of specialization
- Add value to the sales team by participating in the sales process and close of sale
- Be able to juggle TS work deal with distractions
- Mobile Web/App development/support experience is a strong plus
- Proficiency with office productivity software MS Office, Visio, MS Project
- Degree in computer science or technology related expereince
- A history of academic excellence or professional success
- Cognos 10 suite tools