Solutions Engineer Job Description
Solutions engineer
provides additional support for all facets of IT infrastructure including storage, backups, virtualization, servers, and application support.
Solutions Engineer Duties & Responsibilities
To write an effective solutions engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included solutions engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Able to create fit for purpose technology solutions which address the combined challenges of meeting business need, being deliverable within reasonable time and budgetary constraints and complying with strategic guidance
Act as the “trusted advisor" to customers and partners in the territory on all matters relating to audio, video and unified communications
Assist the sales staff in developing account and partner strategies to grow the business in assigned accounts
Assist in the sales discovery process, helping assess needs of our prospective large account customers (Volume Licensing or Statewide customers)
Assist sales leadership in the creation of accurate technical proposals (as needed or assigned)
Assist with technical product and system demonstrations to prospective large account customers (as needed or assigned)
Provide rapid, accurate technical responses to product or system questions from large account sales staff in the field
Support and assist with technical setup and on-boarding conversations with new large accounts in partnership with Large Account Deployment in the Operations Team (as needed or assigned)
Oversee large account technical problem-resolution via phone or in person (as needed or assigned)
Develop prototypes for prospects using Logi Analytics Studio, HTML, DHTML
Solutions Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Solutions Engineer
List any licenses or certifications required by the position: AWS, SIP, CCNA, AZ, PMP, ACSS, GCP, TOGAF, IBM, CISSP
Education for Solutions Engineer
Typically a job would require a certain level of education.
Employers hiring for the solutions engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Technical, Education, Computer Engineering, Business, Electrical Engineering, Design, Management, Computer Information Systems
Skills for Solutions Engineer
Desired skills for solutions engineer include:
Storage
Networking and virtualization regarding their impact on the business
Servers
Converged Infrastructure of servers
Networking
SQL
Virtualization technologies
XML
Cloud technologies
JavaScript
Desired experience for solutions engineer includes:
Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport and providing technical information and explanations
Search for new clients who might benefit from company products or services and maximize client potential
A background in Client Services, Professional Services or Consulting is highly desirable with strong problem solving skills and attention to detail
Familiarity with project management and training techniques
Ten plus (10+) years of combined experience as an Infrastructure Solution Architect or Engineer, with at least five (5) years of Window Server in a mission-critical distributed environment
Identify, understand and address key Data Analytics issues and work with appropriate AFA staff to identify the best approach to address these challenges
Solutions Engineer Examples
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Solutions Engineer Job Description
Job Description Example
Our company is hiring for a solutions engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for solutions engineer
- Support & maintain core applications used by the editorial/publishing areas
- Provide strategic direction for multiple business, technical, and educational areas
- Advise university/school-wide senior management on technical futures
- Advises clients and sales teams on technical aspects of company products including fit to client’s needs, features, availability, and serves as mentor, team lead, and technical advisor to colleagues by providing first level escalation, direction, and assistance
- Assist in preparation of materials for client renewal opportunities product upsells, business reviews, account plans
- Oversee the enabling and training of the partners to be able to speak intelligently and show Steelhead WAN optimization product in the best light
- Acting as the primary technical point of contact for enterprise level clients of our GlobalLink suite of products, routing applicable issues to either our support or development group supervising installs and upgrades of existing products
- Rolling out our products internally to different groups around the company, especially our translation memory and workflow products
- These positions will be responsible for the design of solutions within the Information Management (IM) Retail Infrastructure portfolio
- Provide life cycle assessment of the proposed solution (i.e., determining remaining useful life of the solution based on business functionality, technical architecture, vendor strategies, competitor activities and alternatives)
Qualifications for solutions engineer
- At least 1 year of experience building software products
- Can apply an entrepreneurial approach and passion to problem solving to building solutions
- Excellent communication skills including experience speaking to technical and business audiences and writing technical specifications and articles
- Bachelor's degree and ten years of increasingly technical work experience, or a combination of education and relevant experience
- Experience with Linux and MySQL
- Experience with product management techniques
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Solutions Engineer Job Description
Job Description Example
Our innovative and growing company is hiring for a solutions engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for solutions engineer
- Study, analyze and define the impact of the solution on other system components to provide optimal cost/benefit balance to the overall environment
- Investigate multiple topics with the purpose of understanding all sides of the problems involved in building solutions which perform business functions
- Facilitate system integration testing (SIT) with suppliers and works with the business owner to develop UAT test cases and scripts
- Prepare requirements / specification documents, creates the appropriate documents required for approval and tracks the request using established procedure
- Recommend components for solutions that will work well together and quickly guide the business away from combinations that create conflict and incompatibilities
- Directly accountable for ensuring clients are launched on-time by working and communicating with sales, product, solutions, engineering, operations, external clients
- Work with your sales counterpart to sell into English speaking Asia remotely
- Provide basic integration assistance to get clients live faster and ensure that best-practices are followed
- Closely interface with internal Sales, Account Management, Business Development, Professional Services, Product, Data Science and Engineering teams the partner counterparts in similar roles
- Interfacing with prospective clients to evaluate and understand their technical and business requirements from a functional and business prospective
Qualifications for solutions engineer
- Experience in working with large System Integrators (SIs) such as Accenture, IBM, Deloitte and selling solutions is a plus
- Analyze and document FCFMG technical requirements related to data management / data mining capabilities and tools – coordinate with Data Analytics staff and various FCFMG groups as required
- Prepare technical designs for all solutions and reports and ensure that adequate and appropriate controls are implemented to guarantee data integrity and accuracy
- Understanding of the application of instructional technologies to varied teaching and learning environments, especially assessment and accreditation
- Streaming experience (Nifi, Kafka, Storm, Spark, Solr)
- NoSQL experience (HBase, Cassandra, MongoDB, ) Maybe you can even debate one option over another?
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Solutions Engineer Job Description
Job Description Example
Our company is growing rapidly and is hiring for a solutions engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for solutions engineer
- Analyze and evaluate current application or system solutions to determine areas that need improvement or expanded functionality
- Ownership of the technical systems requirements and low-level design of a client solution, ensuring seamless integration with client systems, supporting the delivery project team by providing technical oversight throughout the lifecycle of the implementation and ensuring the client solution is clearly documented and transitioned to Operations for ongoing support
- Prepares detailed specifications from which programs and procedures will be written and systems will be implemented
- Specifies, implements, troubleshoots, documents, and maintains hardware, software, and communications components
- Investigates and isolates product related problems
- Partner with business and technology stakeholders to define key requirements and needs, and identify major solution alternatives
- Establish strong working relationships with the business, operations and other technology team members and relevant governance boards to ensure all best practices are leveraged and that technology strategy is integrated into solutions
- Identify business requirements, evaluate concepts such as market timing, compelling events, and problem identification to ensure that delivered solutions meet both short and longer term company and client business performance expectations
- Support development and maintenance of TSG product/solution catalog to be used in investment decision making
- Monitor consistency of product and solution architecture across the supported business organization, including business integration architecture
Qualifications for solutions engineer
- Sound technical knowledge and grasp of functional areas such as Embedded Systems, Sensors, Network and Connectivity, Gateways, Security, Cloud Infrastructure and Applications, Big Data and Analytics, API Management and Service Creation
- Start-up company experience
- BA/BS Degree in Computer Science, Information Systems or equivalent work experience
- Experience with multi-site configurations in system engineering and administration role preferred
- Experience with security standards, rules and regulations preferred
- Broad knowledge of multiple UNIX OS platforms, and Windows-based operating systems
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Solutions Engineer Job Description
Job Description Example
Our company is growing rapidly and is hiring for a solutions engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for solutions engineer
- Provide strategic guidance to technical staff involved in Design, Build, Test, and Support of the Solution Portfolio
- Support fund requestor [including future ARC requests] in business case development including cost benefit analysis, data/information gathering, and content development for presentation of request to leadership
- Participate in team meetings, complete status reports, attend functional meetings and other administrative tasks
- Lead the technical discussions with prospects and existing customers in partnership with our sales and business development staff
- Proactively remove technical roadblocks by assisting developers troubleshoot issues they might encounter during implementation phase leading to closure of deals and go live status
- Develop strong working relationship with prospects and existing customers’ technical staff in order to gain trust and credibility through your deep technical knowledge and subject matter expertise
- Develop and deliver product demonstrations and technical presentations
- Funnel customer requirements to Product Management teams
- Actively seek opportunities to evolve our processes and improve our products
- Collaborate and provide feedback to Developer Experience team on blog posts, technical articles and other content to enhance developer experience
Qualifications for solutions engineer
- Minimum 7+ years of progressive of sales engineering experience with Healthcare Products and or Risk Adjustment, Quality Measures, Pharma, Provider, Scriptmed, and steadily increasing responsibilities preferably in a public company
- Advanced understanding of solutions, technology, sales cycles, and solution selling process, preferably at multiple levels related to company products
- Must be able to work through complex solutions and issues with a methodical approach
- Attention to detail with strong organizational capabilities
- Experience with Cisco IOS and the ability to quickly understand enterprise network topologies and constraints
- Ability and desire to learn constantly, adapt quickly, and manage multiple projects simultaneously
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Solutions Engineer Job Description
Job Description Example
Our growing company is looking to fill the role of solutions engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for solutions engineer
- Analysis and interpretation of warehouse and transportation related data (orderlines)
- Propose, design, create, and present prototypes, demos, and proofs of concept to a wide variety of audiences, which include marketing professionals and engineers
- Monitor strategic markets and competitive activities regulatory developments impacting Ecova’s solutions
- Be the client’s primary technical point of contact throughout the client contract
- Work directly with customers and participate in exploratory, implementation, and troubleshooting calls
- Focus on quick diagnosis and resolution of escalated issues/questions
- You are responsible for on-boarding, implementing, guiding, training, and fulfilling solutions needs for Convertro clients and partners
- Interface with team members across software teams to promote software best-practices, technical guidance when requested and overall positive change
- Evaluate alternative technologies and architectures (Enterprise, Research Computing)
- Develop a vision of technological direction and form strategies to achieve this vision
Qualifications for solutions engineer
- The Solutions Engineer will have expert level knowledge in designing implementing and testing complex technical architectures in support of business needs
- Ability to troubleshoot/debug issues with a sense of urgency
- Familiarity with leading ad exchanges
- 5 + years of experience in solutions engineering, consulting, project management, consultative sales and/or services management with related expertise in those areas
- Demonstrated expertise in business analysis (business process design), packaged solution implementation
- 2+ years of experience with Internet technologies (DNS, TCP/IP, HTTP/HTTPS, ), including an understanding of CDN and/or Internet security technology