Site Leader Job Description
Site leader
provides subject matter expert (SME) guidance in support of best practices and Lean/Six Sigma project activities in pursuit of end to end supply chain improvement.
Site Leader Duties & Responsibilities
To write an effective site leader job description, begin by listing detailed duties, responsibilities and expectations. We have included site leader job description templates that you can modify and use.
Sample responsibilities for this position include:
Provides business and customer / agent insights to equip Supervisors with key coaching opportunities
Facilitates call listening sessions to evoke discussion and collaboration around improving the customers'experience
Partners with Supervisors and CU in providing both written and group led employee education around quality expectations
Acts as on-site subject expert on quality behavioral expectations and VOC program elements
Participates in call listening and speech analytics projects to provide deeper level insights around the customers' experiences
Documents best practice observations of customer / agent interactions along with effective quality implementation practices for sharing across Division / Nation
Observes and provides feedback around adoption of new policy / processes
Provides education and support on quality tools such as Verint and VOC datalink
The Site Leader will evangelize the deep technical and solution expertise on the Fargo campus that can be leveraged by field sales teams and on campus sales teams to close opportunities
Will work in partnership with Real Estate & Facilities (RE&F) to ensure we have a great working environment for everyone on campus
Site Leader Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Site Leader
List any licenses or certifications required by the position: ISO, LEEDS, CQE, SPHR, STS, CSP, OHSAS18000, ISO14000, PHR, COSHH
Education for Site Leader
Typically a job would require a certain level of education.
Employers hiring for the site leader job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Business, MBA, Education, Technical, Legal, Paralegal, Life Science, Management, Chemistry
Skills for Site Leader
Desired skills for site leader include:
Age appropriate activities for children in PreK – 12 grades
Child growth and development
Instructional procedures and practices applicable to students in PreK - 12
Policies of the District
Laboratory safety practices
Plant operations and procedures
Alternate healthcare settings are
Lean techniques
Six Sigma methodologies
Excel
Desired experience for site leader includes:
Will work with the Vendor community and campus security
This includes government relationships at the local, state, and federal level
Attracting new charters and teams to Fargo will lead to additional management and career opportunities for team members on campus thus providing the opportunity to attract and retain high quality people
Building relationships with General Managers and Corporate Vice Presidents in Redmond with teams in Fargo will be an important component of the position
Strong interpersonal skills, excellent oral, written and verbal communications skills
Experience in Operations Leadership
Site Leader Examples
1
Site Leader Job Description
Job Description Example
Our company is looking for a site leader. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for site leader
- Monthly consolidation and analysis of productivity projects for the complete BU (Multiple sites)
- Preparing and coordinating the content in preparation for Monthly Productivity Review Meeting with BU Management
- Design, communicate and coordinate internal planning process, including Strategic reviews, financial plan, quarterly forecast around productivity
- Communicate and support project managers and functional leads on financial issues and questions
- Support project managers and functional leads in Business Cases and improvement of Project Execution
- Take Initiative to bring relevant savings opportunities to management attention
- Understand systems and tools
- Execute on financial orientated Green belt projects, improving the cost structure and efficiency of the organization
- Deploy locally Abbott Vision LEAN operating system
- Ensure the development of a robust LEAN Future State Strategy to be implemented site-wide
Qualifications for site leader
- Lead a cross-functional team in the areas of training, safety, security and an generalist in a fast paced, non-union manufacturing environment
- Developing and influencing strategic and operational HR initiatives for Family Care to support the business plan
- Planning and ensuring effectiveness of key HR processes (recruitment, on-boarding, training, performance management, compensation) within the Jenks facility
- Driving HR best practices across FC HR team leaders including guidance on best practices, processes, and tools
- Acting as a coach for team leaders and employees, contributing to the development of others and self-development
- Leading functional HR projects/initiatives on an ad-hoc basis
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Site Leader Job Description
Job Description Example
Our innovative and growing company is hiring for a site leader. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for site leader
- Provide high level of technical and operational recommendations in meeting productivity, material control, product quality, and customer service goals
- Design competency matrix locally, identify gaps and build future state roadmap
- Communicate the status of all Lean efforts to the Division LEAN Manager
- Organize Kaizen activities to eliminate waste in all office, factory and support functions
- Create an environment in which everyone regards health and safety as a personal accountability
- HR Business Partner providing subject matter expertise to site leadership ensuring alignment with business processes, company programs, and policies
- Lead site efforts around high performance work systems to obtain competitive agreements which promote continuing effective operations
- Lead Labor Relations on the entire Neenah campus in a way that achieves corporate and site objectives through the communication, implementation and promotion of World Class Manufacturing values, vision, mission and foundations
- Manage the compliance work associated with NLRB activities and all civil actions against the site
- Develop, implement and manage programs that ensure a favorable employee/labor relations climate sufficient to cause employees to consider the company/plant as a fair and equitable place of employment
Qualifications for site leader
- Prior experience supporting manufacturing and engineering teams and corporate staff functions in a decentralized environment
- SPHR certification or Advanced degree
- Minimum of 2 years of experience in EHS
- 4+ years of experience in EHS
- Six Sigma or CQE certification (Green Belt Level) preferred
- Minimum 3 years Process Validation Experience
3
Site Leader Job Description
Job Description Example
Our company is looking for a site leader. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for site leader
- Develop and drive the overall direction, coordination, and evaluation of Seller Support activity
- Responsible for creating a coaching culture throughout the site where formal and informal coaching opportunities are availed of
- Achieve site-wide improvements in quality metrics including first-contact resolution, re-open rates, total time to resolution, and customer satisfaction
- Improve site efficiency to enable achievement of cost objectives
- Implement development programs for leadership and improve the rate of internal advancement within the contact centre
- Build partnerships with internal and external teams to collaborate and drive measurable improvements in areas that cause Seller pain and associate frustration
- Single point of contact for the planning, implementation, and ongoing operations for all IT related projects and services at the service location
- Act as the IT liaison to all site customers ensuring effective communications and productive working relationships across key stakeholders
- Responsible for managing the site IT budget and supporting the Annual Operating Plan (AOP)
- Support the annual IT strategic planning activities for the site (STRAP)
Qualifications for site leader
- Leader, team player, makes things happen
- Should be willing to travel as needed
- Healthcare, R&D or Operations experience in a multinational preferred
- Strong analytic and presentation skills, all levels of the organization
- Demonstrated ability to create transparency and focus
- Experienced working with administrative systems, preferably SAP
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Site Leader Job Description
Job Description Example
Our growing company is looking for a site leader. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for site leader
- Review and approve site requests for IT devices and equipment
- Ensure appropriate Change Management, Six Sigma tools and ITIL processes are utilized for IT projects and provide feedback for continuous improvement to the process
- Responsible for validating site specific invoices and IT charges
- Ensure IT considerations are included in site specific Projects, Business Continuity and Risk management plans
- Responsible for enforcing IT Security and standards compliance within the facility
- Develop new and innovative methods of using IT to meet current and future business needs within the facility
- Drive IT effectiveness through supporting Customer Satisfaction initiatives and representing the “Voice of the Customer”
- Participate as active member of the facility leadership team supporting all corporate and site initiatives
- Manage all aspects of site EHS activities to ensure full compliance with local, state and federal regulations
- Maintain site-specific EHS programs and plans
Qualifications for site leader
- Proven competency in training and facilitation with excellent oral/written communication skills
- Significant Operations team leadership experience in a similar fast-paced process driven manufacturing, production or distribution/logistics environment and possess expertise and a solid understanding of carrier operations
- Excellent communication skills with the ability to communicate to all levels
- Demonstrated ability to manage, motivate, and influence work behaviors
- Bias for action - this role is fundamentally about managing and driving production and process improvement through efficiency and change
- Bachelor’s (or higher) degree essential
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Site Leader Job Description
Job Description Example
Our company is growing rapidly and is looking for a site leader. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for site leader
- Partner with operations team to manage site EHS compliance activities (inspections, training, monitoring, sampling)
- Drive EHS compliance through audits, process / equipment review and site inspections
- Lead site risk elimination/risk reduction activities
- Manage site EHS training program
- Conduct classroom training as needed
- Complete all site regulatory reports (air, water , hazardous materials, waste, OSHA/Safety) and work closely with site customer to ensure timely submittal of reports
- Lead site injury and illness prevention program
- Manage site EHS consultants
- Manage CEMS QA/QC activities
- Utilize site EMS system (Gensuite) to record and track site EHS activities (training, incident reporting, incident investigation)
Qualifications for site leader
- Education – degree qualification in a business or management field
- A minimum of 8 years of people management and operations leadership experience, to include four years in a senior management role in a fast paced, customer obsessed technical/Customer Service environment
- Proven ability to own and manage cost centre / P&L budget
- Demonstrated ability to build a culture of empowerment, accountability and continuous improvement
- Minimum of 3 years IT related experience in a large scale manufacturing organization
- Minimum of 3 years broad technical IT experience in analysis, problem resolution, and managing applications, server environments, desktops, data and voice networks, printers/faxes and plant cabling