Service Information Developer Job Description
Service Information Developer Duties & Responsibilities
To write an effective service information developer job description, begin by listing detailed duties, responsibilities and expectations. We have included service information developer job description templates that you can modify and use.
Sample responsibilities for this position include:
Service Information Developer Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Service Information Developer
Typically a job would require a certain level of education.
Employers hiring for the service information developer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Technical, Computer Science, Engineering, Information Systems, Writing, Data Analytics, Associates, Science, Technology, Arts
Skills for Service Information Developer
Desired skills for service information developer include:
Desired experience for service information developer includes:
Service Information Developer Examples
Service Information Developer Job Description
- Validating procedures on products
- Creating text, photos, graphics, and videos that explain technical procedures
- Consulting with design and service engineers on technical details necessary to understand, troubleshoot, repair, and maintain complex products and system
- Conduct complex research of product service requirements in a timely and accurate manner
- Produce service information products that have positive impact on efficiency and profitability of dealer service operations
- Completed research
- Produce Disassembly and assembly information that has a positive impact on safety, efficiency, and profitability of dealer service operations
- Conduct complex research of engineering information and product service requirements in a timely and accurate manner
- Contact Product Design/Support Engineers and use of a variety of corporate systems and resources
- Collaborate with product groups to ensure accurate service information for each NPI program
- Experience with dealer, customer, and service technician field repairs
- 3 to 5 years progressive experience in technical information, product group service organization or design experience
- Experience troubleshooting, repairing, and maintaining heavy equipment, farm machinery, engines, aircraft, or automobiles
- Team oriented, able to master complex technologies (both product and process), have good interpersonal skills, and be able to work in a systems intensive environment
- Master's degree and up to two years of experience
- Electrical Engineering, four year Automotive Technology degree or equivalent experience
Service Information Developer Job Description
- Provide expertise to federal sponsors in implementations of ITSM tool suites
- Produce service information that has a positive impact on safety, efficiency, and profitability of dealer service operations
- Collaborate with product groups to ensure accurate service information for each NPI program, CPI project, and Service literature revision requested
- Create and maintain Special Instructions, Troubleshooting Guides, System Operation Guides, Testing and Adjusting Instructions, and Periodicals
- Manipulate images provided by the product groups and or create graphics using 3D models for service information
- Using Pro/e, CAD drawing tools and official tools to develop and electronically author a variety of service information types that is Operation and Maintenance Manuals, Disassembly and Assembly Manuals, Hydraulic Schematics/ System Operation Manuals, Service Tools, Troubleshooting, repair video to operate, maintain and repair SEM equipment
- Research of product service requirement and completed in a timely, accurate manner
- Publish the creating service information to dealers and customers via SEM Digital Platform and SEM Product Sharing Platform
- SEM product change into service information as identified by ECNs (Engineering Change Notices) and for resolution of customer reported data discrepancies
- Produce service information products that have significant impact on efficiency and profitability of dealer service operations
- Proficient in the use of a PC including
- Typically a technical Bachelor's degree or equivalent experience and a minimum of 6 years related experience
- A recognized expert in technologies within own technical community and also at regional level
- Typically a Bachelor's degree in Engineering, Math, Science, or related field and a minimum of 0-2 years of related experience
- Healthcare Domain Knowledge preferred but not mandatory
- Entry level in creating Data Flow diagrams, Process Flow Diagrams, Architecture diagrams, Data Model Diagrams
Service Information Developer Job Description
- Photographs taken to support product service procedures and create the needed graphics
- To develop and electronically author Service information(Disassembly and Assembly Information) for delivery via the Service Information System (SIS) to dealers and customers worldwide
- Continuous interaction with Mechanical Lab professionals, Project leaders, Product design and Service support Engineers and the use of a variety of corporate systems and resources
- SID will have continuous interaction with Project leaders, Product design support Engineers and the use of a variety of corporate systems and resources
- Proactively communicate with internal and external customers to understand their challenges and provide innovative technical solution accordingly
- Plan, build, deploy and support impactful solutions
- Develop configurable and scalable web applications
- Write scripts to streamline and automate operational processes
- Build meaningful and intuitive reports, summaries and dashboards
- Improve understanding of our current operations through research, analysis, and summarization of data
- Minimum of 6 years' professional experience with C UNIX environment
- Healthcare Domain Experience Preferred but not mandatory
- Knowledge of any healthcare payer system would be preferred
- Intermediate level)
- Intermediate level in creating Data Flow diagrams, Process Flow Diagrams, Architecture diagrams, Data Model Diagrams
- Good College or School Level Knowledge of software and programming languages
Service Information Developer Job Description
- Create and share reusable development artifacts
- Ensure solutions are built to scale and use enterprise approved technologies
- Cross-train team members on new tools and analytics procedures
- Manage work within our standard project management tools
- Conduct code reviews and ensure solutions are put through end-to-end testing
- Collaborate with CHQ-IS teams to improve capabilities and ensure alignment with processes
- Create intuitive and detailed documentation for all projects
- Produce Disassembly and assembly information that has a positive impact on
- Experience troubleshooting, repairing, and maintain heavy equipment, farm machinery, engines, aircraft, or automobiles
- Master's degree and a minimum of 1 year of experience
- Master's degree and up to 2 years of experience
- Capable of using a variety of complex systems/software to research and develop service information
- Think Big/Bigger graduate or field service experience
- Excellent mechanical aptitude, a strong customer focus, initiative, planning & organization skills and good communication skills
Service Information Developer Job Description
- Performs agile development
- Performs configuration management
- Performs continuous development and testing management
- Highly experienced with requirements, tools, policies, ADA and industry standards
- Understanding of testing tools, and unit /integration /performance testing
- Microsoft Azure or AWS hosting
- Team player and have the ability and desire to learn complex technologies
- Good interpersonal and mentoring skills
- Teamcenter Visualization / Creo experience
- Experience leading a team and/or mentoring others
- Cloud hosting configuration
- Maintenance of N Tier Microsoft stack architecture, WCF Services application Tier, MVP UI