Rooms Coordinator Job Description
Rooms coordinator
provides ongoing communication between the client, hotel, and sales office ensuring all operational standards are met.
Rooms Coordinator Duties & Responsibilities
To write an effective rooms coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included rooms coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Fully conversant with hotel credit policy as it relates to Cash payments, Credit card payments, Account to company, Voucher payment, Third party payment, Fully conversant with foreign exchange procedures, Weekly monitoring of the Pending Account, Liaise and co-ordinate with Accounts department and Front Office Manager for any special billing requests and procedures
The ability to coordinate between Front Office and Housekeeping Teams
To run a credit check reports on each shift, and thoroughly scrutinizes it for any possible doubtful accounts and report as relevant
Enter all guests (internal and external) into Housekeeping log accurately and swiftly
Assign amenities/upgrades for the guests
Work with/direct various departments to ensure that special requests (no feathers, cribs, extra extension cord, ) are taken care of prior to guest’s arrival
Complete all end of shift paperwork, including, but not limited to, PMS Cashier Audit report
The individual will also be responsible for assisting with guest requests by phone and in person
The Valet Coordinator/Cashier will coordinate with Bell, Door and Valet attendants to have all tasks completed as efficiently as possible
The ability to utilize the computer system as it relates to the Rooms Division
Rooms Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Rooms Coordinator
List any licenses or certifications required by the position: CPR
Education for Rooms Coordinator
Typically a job would require a certain level of education.
Employers hiring for the rooms coordinator job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Education, General Education, Hospitality, Management, Business, Tourism, Associates, Communication, Opera, Japanese
Skills for Rooms Coordinator
Desired skills for rooms coordinator include:
Four-diamond / four-star customer service standards
Sales
Accounting areas
Front office
General office equipment
Word
Hotel services and events
Microsoft Excel
All guest room layouts
Bed types
Desired experience for rooms coordinator includes:
Overdue and to locate material, requisitions material and
An aptitude to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods
The ability to oversee the coordination of room attendants and house attendants, and prioritize tasks based on business levels and guest arrival/departure patterns
The ability to review room blocking and ensure maximum use of inventory
The ability to coordinate guest requests, traces in accordance of priority levels determined by VIP status or arrival times
The ability to review guest reservations and ensure proper notes, specials and traces are in place
Rooms Coordinator Examples
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Rooms Coordinator Job Description
Job Description Example
Our growing company is looking for a rooms coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for rooms coordinator
- The ability to expedite any guest requests as quickly as possible and notify management if any guest service is hampered
- The ability to assist management in administrative work as directed
- The ability to type correspondence, reports, , which includes composition of letters and memorandums
- The ability to open and examine incoming correspondence, re-routing mail when appropriate and gather data necessary for response
- The ability to ensure proper and correct communication between executive office and other staff
- The ability to compose and correspond to all letters to the executive office
- The ability to maintain all Rooms Division office supplies
- The ability to maintain files
- The ability to update and maintain the Corporate Policy Manuals and the hotel policy manual as directed
- The ability to maintain confidentiality in all matters relating to the Hotel, Home Office, owners
Qualifications for rooms coordinator
- The ability to learn and use various programs in personal computers
- The ability to maintain a cordial and professional environment in the office with all visitors and co-workers at all times
- The ability to refrain from seeking personal gain from association with the Hotel or Executive Offices or from soliciting any services or products as a representative of the Hotel or Executive Offices
- The ability to use all telephone, fax, computer and other equipment for Hotel business only
- The ability to maintain all files in accordance with established procedures and standards
- The ability to assist in the preparation of reports as required by the Rooms Division Manager and Director of Food & Beverage
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Rooms Coordinator Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of rooms coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for rooms coordinator
- Immediately respond to overhead and digital pages
- Act as liaison for clinical staff regarding implant concerns
- Promote harmonious working relationships with all surgical and clinical staff
- Appropriately communicate with all staff and vendors when necessary
- Maintain correct inventory and par levels
- Track serial numbers and expiration dates of product
- Reshelf unused implants returned from operating and adjust inventory with approval from Business Manager
- Continually check OR schedule in advance for needed implants and ensure everything needed is in the Implant Room no later than 24 hours in advance
- Maintains an organized and clean working environment
- Appropriate communication with all staff and vendors when necessary
Qualifications for rooms coordinator
- Possess minimum G.C.E
- Requires working knowledge of Rooms, Front Desk, Reservations and PBX services, policies and operations
- Requires extensive knowledge of and the ability to operate computer equipment and the reservation system
- Ability to read and speak in English
- A solid working knowledge of all MS systems
- Receive all stock, non-stock and consignment items pertaining to implants
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Rooms Coordinator Job Description
Job Description Example
Our company is looking for a rooms coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for rooms coordinator
- Communicate room’s challenges/inventory concerns to front office team on a daily basis
- Serve as Front Office liaison with Housekeeping and Engineering to manage and block guest rooms as necessary
- Appropriately place stock, non-stock and consignment implants in designated location
- Maintain correct inventory and par levels by tracking serial numbers and expiration dates of product(s)
- In-depth knowledge of implants and matching instrumentation for any given case and immediately respond to all requests for the aforementioned to the appropriate operating room, and respond to requests for unanticipated implants and facilitate prompt delivery to requesting operating room
- Assume accountability for all related implant issues and identifying opportunities for improvement in daily operations of Surgical Services
- Generate usage report of implant products, monthly Implant Wastage Reports, and maintain Tissue Tracking database per FDA and Joint Commission guidelines and regulations
- Facilitate trials of implant products
- Perform all other duties as required by Business Manager for Surgical Services
- Assist Front Desk during high business demands
Qualifications for rooms coordinator
- Three years’ experience working with implants in an Operating Room
- Three years’ experience facilitating surgical procedures requiring implants
- Proficient in implant/prosthesis terminology and surgical application
- Knowledge of FDA regulations and TJC guidelines pertaining to implants/prosthesis
- Ability to effectively and calmly communicate in highly stressful situations
- Must actively promote teamwork and high quality customer care/services
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Rooms Coordinator Job Description
Job Description Example
Our company is looking to fill the role of rooms coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for rooms coordinator
- Sort and distribute incoming faxes, letters, emails received for Front Office Departments
- Attending Telephone calls and organize front office filing
- Coordinate projects and activities
- Maintains detailed filing system for the department
- Answers all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards
- Assist with hiring, training, supervising, developing and evaluating 50 student employees working in the weight and fitness rooms
- Perform payroll functions for student employees accurately and on time
- Assist with implementing established preventative maintenance program for all strength & cardio equipment
- Provide weight room orientation sessions to teach patrons proper use of equipment
- Assist with implementing and assessing policies and procedures
Qualifications for rooms coordinator
- Working 24 hours per week, you will be responsible for supporting the discipline’s Heads of Departments with their finance administration
- You are empowered within this role to manage all aspects of financial control including activities such as invoice management and our upselling programme
- Demonstrable skills in administration and/or finance is preferred
- Maintains proper computer status of all out of order rooms
- Minimum 1 year of experience in a similar environment will be an asset
- Two-year supervisory experience with a minimum of six months reservations sales or related discipline experience, Front Desk
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Rooms Coordinator Job Description
Job Description Example
Our company is hiring for a rooms coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for rooms coordinator
- Assisting the Sales Manager with researching potential clients, and sending out information to qualified leads
- Supporting the Sales team with administrative needs with scheduling groups including data entry and creating BEOs, meal tickets, signage and labels for banquets
- Ensuring that any adds, cancelations or changes to a group are done in a timely manner and properly documented in the sales folder
- Loading new groups as they become definite, and notifying Sales, Catering, Accounting, and Reservations
- Required to represent the company by applying Jumeirah’s Hallmarks and Guiding Principles and by following the standard operating procedures
- To handle group bookings and ensures accurate details are being entered into the PMS
- To ensure information transparent between both PMS and Delphi to avoid any kind of lost of revenue or overbooking situation
- Prepare the GIS for all the handled groups with highlighting of the VIP’s special requests
- To work very closely with the Revenue Manager and MICE Team to maximize the hotel’s overall revenue by offering the right price to the right customer at the right time
- To update groups rooming list, guest flight details, special requests in the PMS and communicate with all concerned accordingly
Qualifications for rooms coordinator
- Experience with Springer Miller and SMS Package Development Preferred
- Knowledge of Microsoft office (Excel, word, Office, )Group & Conference Experience Preferred
- Synxis, Navis/Narrowcast and/or Datavision experience is a plus
- Previous PMS experience an required
- Bachelor’s degree in Recreation, Physical Education, Sports Management, Education or a related field
- Minimum of two years full-time professional experience in higher education recreation facility administration