Relationship Liaison Job Description
Relationship liaison
provides strategic leadership, development and talent management activities for direct reports and their organizations, which may include forecasting resource needs, recruiting, hiring, performance management, training and budgeting.
Relationship Liaison Duties & Responsibilities
To write an effective relationship liaison job description, begin by listing detailed duties, responsibilities and expectations. We have included relationship liaison job description templates that you can modify and use.
Sample responsibilities for this position include:
Fill the role as the Control Account Manager (CAM) for the IT budget including oversight and monitoring of costs, schedules, and performance of IT tasks
Assists in the utilization process transitioning members for capitation switch outs
Point person for new clients (including conversions) for RM until an RM is assigned
Flex resource to assist with Implementation PM if needed
Represent RM interests related to production prioritization for development
Work with Shared Service teams to ensure proper coordination and escalation of large scale development efforts which will impact clients
Represent Relationship Management on various working groups including
Own client communication (holidays, client notices, upcoming system maintenance)
Own coordination of client contact lists, including adding new clients
Other projects as needed, which may require coordination with areas outside of HFS and Relationship Management
Relationship Liaison Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Relationship Liaison
Typically a job would require a certain level of education.
Employers hiring for the relationship liaison job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Associates, Education, Management, Business, Data Analytics, Computer, Communication, Accounting, Administration, Coaching
Skills for Relationship Liaison
Desired skills for relationship liaison include:
MS Office
Software development
Systems integration
Test processes to support activities across the program life cycle
BOEs
Baylor University
Budgeting
Contracts
Culture
Forecasting and resource management
Desired experience for relationship liaison includes:
Performance monitoring including all state service levels internal metrics
Work with the vendors to audit reporting for accuracy looking for possible improvements in the reporting flow, timing and level of detail
Ability to work under independently with minimal supervision
Troubleshoots any issues that may arise with the medical groups and any relevant on-site departments
May instruct patients on basic use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services in accordance with training received and approved by state licensure limitations
Meet or exceed vendor panel size goals for at least 125 active vendors/appraisers
Relationship Liaison Examples
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Relationship Liaison Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of relationship liaison. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for relationship liaison
- Handle inquiries from the TPA related to various operational questions
- Supports handling of inquiries from various partners that impact or are related to the vendor
- Participate in strategic initiatives with vendors including but not limited to enhancements, projects
- Monitor, track and report on various vendor related activities including but not limited to system issues, enhancements, projects, electronic death match
- Participate in monthly business review meetings and capture key actions identified
- Manage supplier risk and performance for service providers within Lending and Trade Services Department
- Manage supplier management risk assessments within expected target dates
- Manage suppliers for all enhancements and disaster recovery commitments
- Manage supplier business review meetings
- Manage the department's Disaster Recovery initiatives to ensure readiness as they relate to suppliers
Qualifications for relationship liaison
- Resolve at least 10 escalation issues/week
- Update at least 50 appraiser profiles
- Serve as a Customer Relationships Management Specialists at the Program Office
- Maintain Customer POC Information
- Maintain Customer Software / Hardware Requirements
- Assist in the initiation, tracking and resolution of Customer Help Desk Tickets
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Relationship Liaison Job Description
Job Description Example
Our company is growing rapidly and is looking for a relationship liaison. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for relationship liaison
- Ensure delivery of services, systems, software and other products and deliverables according to the service levels set forth in the supplier Agreements
- Manage supplier related risks and controls to ensure appropriate mitigation strategies to meet Bank's Risk Appetite
- Ensure continuous improvement by proposing changes to the Agreements and/or to the services, systems, software, service levels and other products and deliverables in accordance with the change control procedures in the applicable Agreements
- Maintains and or creates process maps and workflows for supported applications
- Manage medium to small projects, as assigned
- Travel may be required of this position (less than 10%)
- Serves as an intermediate relationship manager on Baylor's campus to educate, cultivate and engage students into Compassion's ministry, influencing them to become leaders in global poverty elimination
- Educates various student groups on Compassion's ministry of Christian child development
- Sets strategy and timelines for relationship building to achieve goals
- Provides key input to Oversight Committee and initiaties and/or attends meetings and special events
Qualifications for relationship liaison
- Bachelor’s degree with emphasis in Finance, Accounting, or related discipline, Master’s degree a plus
- Gather and understand customer business requirements
- Champion Program Products and services
- Maintain understanding of the Program Systems and IT requirements
- Maintain regular contact with all customers related to the Program/project
- Represent the Program JPO at customer sites and community events to include trade shows, conferences, and working groups
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Relationship Liaison Job Description
Job Description Example
Our company is hiring for a relationship liaison. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for relationship liaison
- Support business development efforts by providing assistance and support to Business Development Manager/Representative and/or Property Management in presentation to prospective owners, contracting with new owners and new unit on-boarding process
- Complete all Arrival and Departure Inspections as assigned daily
- Perform administrative follow up on any items noted during inspections
- Perform administrative follow up and coding of all purchases made
- Respond and assist in house Guests with items requested
- Travel locally between units
- Assist the team in establishing operations, processes, and procedures, and will simultaneously perform a variety of Information Technology-based communications functions
- Provide client-side mission support to a variety of users during daily operations, monthly relocations, annual exercises, and unplanned real-world events
- Resolve classified and unclassified system problems
- Answer system, network and application questions via telephone and email
Qualifications for relationship liaison
- Have sufficient awareness of all Program products and services to inform customers and potential customers of the suitability of these products and services to meet customer needs
- Support the client in building and strengthening customer relationships
- Serve as the primary point of engagement for customers seeking IT products and services
- Travel with customer to Program external sites
- This position is in Suitland, MD and will require an active TS/SCI clearance
- 2-4 years of experience with annuity or life products
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Relationship Liaison Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of relationship liaison. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for relationship liaison
- Create, track, review, update, and conclude actions in Remedy and within the Government’s timelines
- Assign and following up on the maintenance actions of other work centers
- Coordinate a variety of CMAFS Work Order activities
- Coordinate and Optimize Electronic Customer Relationship Systems
- Maintain Diversicare users’ access to systems
- Update Center/Company profiles for electronic systems
- Partners globally and regionally with other groups to develop new business and to deliver existing business
- Provides strategic direction, leadership and management across therapeutic areas and multiple functional areas to ensure customized delivery for Biotech clients
- Works with cross functional leadership on the continuous development and improvement of business processes to support teams and to ensure that work is uniform, complete and managed appropriately
- Collaborates with Biotech leadership team and other senior, therapeutic units, geography and functional lead colleagues to enable oversight of operational performance, resourcing, financial health/strategy, and business planning and execution
Qualifications for relationship liaison
- Strong record of success in driving changes, problem resolution and analyzing results in an operations environment
- Good interpersonal and verbal communication skills with a strong ability to negotiate and collaborate with others at many different levels
- Excel, PowerPoint presentation experience
- Bachelor's degree in social sciences, communication or related field and/or work experience in field
- Three years or more of successful work experience in this or a related field
- Prior experience as volunteer coordinator for public or nonprofit employer
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Relationship Liaison Job Description
Job Description Example
Our growing company is looking for a relationship liaison. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for relationship liaison
- Establish superior working relationships with key individuals within client companies for awarding projects and managing project delivery to facilitate program/project awards
- Serves as the customers’ executive single point of contact, and escalation support person for all operational issues/discussions
- Set-up and participates at Governance level and contributes to the compilation of goals and business plan objectives for the strategic partnership
- Collaborates closely with the Commercial team by actively participating on business development activities to meet sales targets
- On-boarding new vendors
- Supporting current vendors
- Reporting results
- Auditing and processing billing files
- Testing and implementing vendor site changes and upgrades
- Foster strong business relationships with the customers
Qualifications for relationship liaison
- Prior experience creating and implementing volunteer programs and training
- Background Checks Required & Child Abuse Clearances
- Proven research and analytical techniques, emphasizing the ability to gather, evaluate and synthesize complex and large sets of data and information from various sources and present information in a clear and cohesive manner
- Demonstrated experience understanding and managing the dynamic communications between fundraisers’ requests and support team services
- Solid effective emotional intelligence in working with clients, listening and responding appropriately
- Strong analytical skills to assess practices and procedures, anticipate problems, formulate logical conclusions, develop alternative solutions, make recommendations and implement changes