Operations Supervisor Job Description
Operations Supervisor Duties & Responsibilities
To write an effective operations supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included operations supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Operations Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operations Supervisor
List any licenses or certifications required by the position: NBPI, NAVSEA, NACE, EMT, CFC, VII, PRCS, ICC, NICET, ACI
Education for Operations Supervisor
Typically a job would require a certain level of education.
Employers hiring for the operations supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Education, Military, Leadership, Manufacturing, Industrial Engineering, Operations Management, Supply Chain Management, Secondary Education, Engineering
Skills for Operations Supervisor
Desired skills for operations supervisor include:
Desired experience for operations supervisor includes:
Operations Supervisor Examples
Operations Supervisor Job Description
- Attend all required training sessions, staff meetings
- Assesses staff's ongoing training needs, develops and implements training programs to address needs
- Performs personnel administration including recruitment, hiring, firing, performance evaluation, performance improvement plans
- Provides supervision, leadership, coaching and counseling
- Serves as a role model and facilitator to staff
- Delivers an operations environment that meets all service level agreements (e.g., 24/7 availability, response time parameters, ) and availability targets
- Conduct daily and month end reviews and audits of processes and transactions to ensure all are accurately recorded, reconciled and properly deposited
- Check that all monthly batch postings have been completed prior to month end process
- Address and resolve customer inquiries by contacting factories and internal departments
- Coordinate delivered sales and labor invoices to make sure they are booked in the same fiscal period
- Must be open to flexible mid-shift/day hours - Tuesday through Thursday with 1PM start time
- Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
- Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations
- High School diploma and/or some secondary education
- Possess ability to monitor associate productivity and efficiency achievement, ability to perform required tasks
- Three to five years of key holder experience within a retail environment
Operations Supervisor Job Description
- On an ongoing and daily basis, facilitates activities to ensure that work tasks are completed in a timely manner and consistent with standard operating procedures
- Acts as another tier of support for internal client escalations
- In conjunction with management supports the development and rollout of tactical and long term operations team goals
- Develops and maintains written desktop procedures and other documentation to support consistency and quality of work performed
- Must be able to perform in a high paced performance-based and structured environment
- Prepare and complete the necessary production documents (crew line up to optimize production, absent forms, time sheets, shift production and equipment reports)
- Communicate work cooperatively with Maintenance to ensure equipment is maintained while maximizing production
- Lead, train, motivate, and develop the workforce with the help of the other supervisors
- Ensure a safe, secure, clean, and fair workplace along with the rest of the team
- Conduct performance reviews to improve team work
- Must be open to flexible day hours, Tuesday through Saturday, with start time of 8AM
- Must be open to flexible night hours, Sunday through Thursday, with a start time of between 7PM and 10PM
- Motivated to continue learning and growing career
- Preferred knowledge of AS/400
- Experience supervising the selection, training, development and appraisal of personnel
- Hazardous Materials Handing Certified
Operations Supervisor Job Description
- Generate new customers, through company generated lists and warm leads
- Generate leads for FTD's technology platform
- Maintain a high level of customer service with our floral members
- Provide hands-on supervision and assist with the management of the day-to-day operation of the facility, including manufacturing of specialty perishable products, enrobing operations, inventory control, sorting and quality control, staffing, and some personnel related issues, budget planning and safety
- Supervising receiving function to ensure timely and accurate receipt of inbound product
- Ensure accurate and on-time fulfillment of all customer orders
- Supervise and train the GF Team to optimize productivity and promote growth
- Maintain precise inventory and work closely with planning function to ensure adequate supplies are available
- Ensure all quality processes are adhered to and all facility personnel are well-trained in all quality control procedures
- Work with manager to plan production capacity and staffing levels
- Must be able to use good judgment independently in responding to unusual demands or situations
- Has the ability to communicate and demonstrate an in-depth understanding of all Fab manufacturing metrics
- Equipment operating and supervisory experience are required
- 2+ years of supervisory experience in transportation, and/or logistics services
- Knowledge of DOT requirements for commercial vehicles
- Experience working in the waste management industry preferred
Operations Supervisor Job Description
- Prepare time worksheets for assigned hourly employees and approves overtime and special pay
- Arrange for and follows through on the maintenance of equipment as required in conjunction with the Operations Superintendent to ensure timely repairs or PM of equipment
- Take timely action in the event of injuries, releases, fires, property damage, to minimize injury and negative impact to the environment
- Take action to prevent incidents by recommending improvements to equipment, systems and procedures
- Schedule, track and supervise required training for all terminal personnel
- Lead initiatives for improvement and efficiency with regards to area of responsibility, make recommendations and serve as project lead for issues identified in areas outside of immediate responsibility as required
- Communicate information clearly and concisely through wireless radios, telephone, email, handwritten messages, and in person
- Serve as the Incident Commander for all incidents and accidents within the facility until properly relieved
- Assist with the supervision of our drivers
- Lead TGCM operations team daily activities
- Specific vision abilities may be needed by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Ideally the incumbent will have a high school diploma along with University or Technical training and 3-4 years of related experience
- Commercial CDL or the ability to obtain one in the future
- Prior Logistics or Route Supervision experience helpful
- Must be willing and able to relocate for future promotional opportunities
- 1-3 years' experience in a lead/supervisor/manager role
Operations Supervisor Job Description
- Acts as primary point of contact and escalation for personnel on their shift
- Reports equipment issues
- Generate activity data for site-specific reports and consolidate data as requested by Management
- Coordinates and supports system sampling activities when required for troubleshooting
- Supervises and assigns specific responsibilities to all operations personnel
- Motivates, mentors and empowers team to meet and exceed standards or set goals
- Monitors employee attendance, productivity and other performance markers
- Ensures that the branch provides the finest internal and external customer service
- Builds internal and external relationships
- Provides relief coverage for operational duties when employees utilize time off or are absent
- Labor Management experience preferred
- Understanding and aptitude to work with purchasing programs
- Understanding and aptitude to work with Preventative Maintenance programs
- Understanding and aptitude to work with client system
- Strong aptitude with Microsoft Office Tools
- Three (3) to Five (5) years of supervisory experience in a liquid storage, pipeline or related industry