Operations Analyst Senior Job Description
Operations Analyst Senior Duties & Responsibilities
To write an effective operations analyst senior job description, begin by listing detailed duties, responsibilities and expectations. We have included operations analyst senior job description templates that you can modify and use.
Sample responsibilities for this position include:
Operations Analyst Senior Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operations Analyst Senior
List any licenses or certifications required by the position: CISSP, CEH, GIAC, CHFI, PMP, APICS, ITIL, SANS, ISTQB, HR
Education for Operations Analyst Senior
Typically a job would require a certain level of education.
Employers hiring for the operations analyst senior job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Technical, Associates, Education, Guidance, Finance, Accounting, Business/Administration, Management, Computer Science
Skills for Operations Analyst Senior
Desired skills for operations analyst senior include:
Desired experience for operations analyst senior includes:
Operations Analyst Senior Examples
Operations Analyst Senior Job Description
- Analysis for key Planning Projects including Annual Operating Plan (AOP) support, sales coverage and compensation planning support
- Responsible for day to day operations support to Business Units (BU) and their supporting areas, the Help Centres, Expert Advice Centre and Project team
- Apply analytical and business skills to proactively identify, track, manage and resolve application and operational issues
- Responsible to work with the QA, Release and Technical teams to co-ordinate a work plan for scheduled and emergency releases
- Responsible for the review of requirements documents for accuracy and completeness
- Conduct accurate and timely investigation of issues to ensure that the Service Level Agreement is not compromised
- Responsible for tracking all work requests , Problem Tracking Records, System Change Requests, Investigations, Work Items and maintaining accurate details and priority ratings
- You will be required to carry the production support pager on a rotation basis
- Conduct research required to ensure proper interpretation of federal and state regulations
- Work with partners to ensure financial information needs and company key business objectives are being met
- Experience with Excel, PowerPoint, and Visio
- Position will provide 24/7 On-Call Support for P&CT Credit, Rewards and Loyalty applications
- Credit and Loyalty Supplier Incident, Change and problem Management
- Perform mid office activities for foreign exchange and investment transactions including confirmation and valuation
- Produce treasury operations related reporting metrics for distribution to key internal stakeholders
- Coordinate internal and external audit and SOX processes on behalf of Treasury
Operations Analyst Senior Job Description
- CRM reporting and data analysis in preparation for transition to a new system
- Pipeline analysis and input to financial forecast
- Track progress on various commercial initiatives
- Applies analysis process to obtain traceable, supportable results that answer the overarching question in each case
- Document of business process and technical changes and update team members of any changes that may impact business processes
- Or hardware/software changes and efficiency
- When solving a mainframe production or system problem, makes effective use of tools and resources, utilizes manuals, write-ups and other tools as an aid in solving the problem
- Interprets new/changing securities rules, regulations, policies or laws
- Leads other analysts in the planning and execution of testing strategies with minimal guidance from management
- Prepare and review with the sales leadership teams, the annual sales plan of timeshare inventory sales, revenue, and cost of sales impact
- Strong or advanced level of knowledge in MS Excel (macros, Vlookup function, VBA ) and MS Access is required
- Experience working with Macros either in Excel or Macro Express
- 5 +years of IT experience required with at least three years of experience developing and documenting business requirements for complex projects and managing/leading small to medium projects
- Familiarity with Service Desk/Help Desk processes and working knowledge of ITIL methodologies and concepts, particularly Incident, Change and Release Management
- Strong process development, business process re-engineering and documentation skills
- Familiarity with Lean IT principles
Operations Analyst Senior Job Description
- Provide other operational support, analysis, and reporting as needed (e.g., research ways to improve cash forecasting ability, enhance bank analysis statement review, perform portfolio rebalancing)
- All GDC Fixed Fee P&L analysis will be the responsibility of the Operations analyst
- End to end commercial territory planning
- Engage with sales and marketing leadership on an ongoing basis to drive decision point analysis for go-to-market evolution, investment, and infrastructure capabilities to support evolving market conditions and growth goals – account/market assessment, segmentation, resource alignment, role rationalization and change management
- Leverages an in-depth knowledge of analysis and/or operations methodologies to identify and implement appropriate approaches to business issues / opportunities
- Functional and analytical support for the identification, management, and development of capabilities encompassed within Joint Close Air Support
- Observe, map and document ‘as is’ business processes
- Prepare process maps, procedure manuals and conduct training with outsourcing vendor
- Resolve queries from the outsourcing vendor on behalf of the business
- Participate in monthly performance review calls with business
- Strong Word, Excel, PowerPoint, Visio and Project skills
- Experience of using Intellimatch, Swift, Excel and Word will be an advantage
- Strong military background and experience
- Highly developed abilities to write and to prepare briefing materials
- Advanced Excel skills (Vloukups, Pivot Tables, VBA…)
- Ability to communicate complex and detailed results clearly and concisely
Operations Analyst Senior Job Description
- Participate in various structured and improvised planning and analysis projects
- Deep understanding of network protocols, and their applications and characteristic behaviours with the ability to analyze and resolve production issues in a timely fashion, including the analysis of trace data and network flows
- OA will be responsible for the Resource Management Work
- Fiscal plan structure, quota, phasing, support
- Communicate and coordinate with Sales Managers/Sales Teams
- As a Treasury Operations subject matter expert, support and potentially lead various Treasury, Finance and Enterprise-wise initiatives
- Develop, update, implement, and document various cash management and Treasury operational processes and procedures
- Oversee Bank/Investment Audit functions (e.g., document SSAE 16 Type 2 SOC1 report reviews, Sale Validation Reviews, Investment Guideline Compliance Reporting)
- Deal with Member queries and assist Members in their use of the Clearing Systems
- Projects- the Group has a significant amount of project work ( covering day to day)
- Familiarity with Business Intelligence products (Tableau, Cognos)
- 5+ years’ experience in Business and/or Sales operations, performing analyses and developing presentations for senior management
- One year of Sales Operations experience required
- 3 years’ experience leveraging business intelligence platforms to perform analyses and to create reports (as an user, not a technical developer)
- 3 years’ experience with the lead-to-revenue process and associated metrics and analytics
- 1 year experience preparing information and presentations for senior executives
Operations Analyst Senior Job Description
- Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s data
- Recommends and acts on revisions to existing reports and technology
- Creates and analyzes sales forecasts
- Proactively identifies and facilitates opportunities for continuous sales process improvement
- Coordinates training delivery to sales team members
- Supports sales force quotas and incentive programs
- Partners with Accounting, Finance, IT and Human Resources as needed
- Mentor and collaborates sales operations team members
- Maintain an in depth understanding of key priorities for the senior leadership team and provide operational support to meet deliverables
- Provide support for planning and implementation of key strategic initiatives
- Expert level excel user, comfortable learning and using new technology
- Excellent quantitative and computer skills, including PowerPoint, MS Word and Excel spreadsheets
- Detailed knowledge of relational databases, coding standards, design and testing methodologies
- Experience developing and maintaining pivot tables
- Experience developing and maintaining KPI dashboards
- Demonstrated proficiency with Business Objects report development