Medical Secretary Job Description

Medical Secretary Job Description

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Medical secretary provides ongoing training and continuing education regarding DRG validation, proper ICD-9 coding, and ICD-10 coding through written materials, conference calls, webinars, or presentations.

Medical Secretary Duties & Responsibilities

To write an effective medical secretary job description, begin by listing detailed duties, responsibilities and expectations. We have included medical secretary job description templates that you can modify and use.

Sample responsibilities for this position include:

Ordering and tracking all office supplies
Perform front desk administrative duties
Check in patients, including pre-authoizations and insurance verifications
Schedule patient appointments with physician
Book patient outpatient procedures
Handle patient appointments and sessions
Perform general administrative duties such as typing, data entry, copying, scanning, faxing documents, filing
Scheduling nurses to complete home care cases
Taking inbound calls from hospital liaisons
Printing and updating reports

Medical Secretary Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Medical Secretary

List any licenses or certifications required by the position: CPR, BLS, MA, BCLS, AHP, CNA

Education for Medical Secretary

Typically a job would require a certain level of education.

Employers hiring for the medical secretary job most commonly would prefer for their future employee to have a relevant degree such as Associate and High School Degree in Medical, Education, Faculty, Sciences, Patient Care, Medicine, Graduate School, Associates, Medical Secretary, Religion

Skills for Medical Secretary

Desired skills for medical secretary include:

Medical terminology
CPT
ICD-10 coding
ICD-9
Medicaid
Managed Care and commercial insurance
Third party payor reimbursement - Medicare
Insurance referrals
Computers
Microsoft Office software

Desired experience for medical secretary includes:

Chasing after overdue orders
Taking doctor orders and faxing them out
Supporting physician staff by representing physicians
Screening and sorting mail, documents, and telephone calls
Scheduling patient appointments and arranging referrals
Billing patients and third-party payers

Medical Secretary Examples

1

Medical Secretary Job Description

Job Description Example
Our growing company is hiring for a medical secretary. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for medical secretary
  • Compile information necessary to create patient charts
  • Ensure ready availability and completeness of patients' charts prior to patients' scheduled procedure date
  • Report inconsistencies to Supervisor and/or responsible source
  • Open visit and process the paper work required for patient's intake/registration
  • Ensure that all patient record/reports are accounted for, stored and delivered to the appropriate location
  • Maintain medical records transaction log to demonstrate accountability for medical record delivery and receipt
  • Oversee Front Desk Administrative Duties
  • Greet patients and check them in on arrival
  • Complete patient pre-authorizations and insurance verifications
  • Schedule patient appointments with physicians
Qualifications for medical secretary
  • Complete general administrative duties
  • Maintain the front desk and reception areas
  • Complete patient check-ins
  • Charge and co-payment entries
  • Answering phones Scheduling patient appointments with physician
  • Complete various secretarial duties
2

Medical Secretary Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of medical secretary. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for medical secretary
  • Patient check-ins, including pre-authoizations and insurance verifications
  • Scheduling patient appointments and booking outpatient procedures
  • Maintain a clear and well-organized work environment
  • Support the mission of the facility
  • Monitor patient check-ins, including pre-authorizations and insurance verifications
  • Book outpatient procedures for patients
  • Complete general administrative tasks
  • Clearing MD offices
  • Other clerical duties assigned
  • Keeping physician calendar
Qualifications for medical secretary
  • Sending reports
  • Basic physician office support duties as needed
  • Book outpatient procedures
  • Billing patients
  • Compiling and recording medical charts, reports, and correspondence
  • Confirming patient diagnostic appointments, surgeries and medical consultations
3

Medical Secretary Job Description

Job Description Example
Our company is looking for a medical secretary. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for medical secretary
  • Bill patients
  • Compile and record medical charts, reports, and correspondence
  • Answer telephones and direct calls to appropriate staff
  • Pre-authorize and verify insurance
  • Monitor the front desk
  • Meet the communication needs of the patient/family, physicians and medical staff
  • Prepare and compile records in the office
  • Initiate directions from physician and nursing staff
  • Maintain regulatory agency requirements, nursing and hospital policies, procedures and standards
  • Supervise patient check-in
Qualifications for medical secretary
  • Scheduling and confirming patient diagnostic appointments, surgeries, and medical consultation
  • Directing calls to appropriate staff
  • Quality Assurance auditing for billing procedures, checking clinical documentation and EMAR-charges
  • Sick time / Emergency vacation reporting and management
  • Ordering medical equipment through SciQuest and order tracking through delivery
  • Various clerical duties as needed
4

Medical Secretary Job Description

Job Description Example
Our company is looking for a medical secretary. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for medical secretary
  • Photocopying, printing, and scanning
  • Handling a high volume of calls
  • Patient interaction
  • Scheduling diagnostics testing and referrals to doctors
  • Pre-authorize patients
  • Entering demographic information into the computer
  • Answering the telephone and giving information to callers
  • Typing information from notes to produce documents relating to the patients, Physicians, or the Office Management
  • Monitoring customer satisfaction and outcomes in conjunction with the office and medical staff
  • Transcribing pathology reports
Qualifications for medical secretary
  • Reviewing SPEP and UPEP results for transcription errors
  • Assembling billing demographics (clinical lab – SPEP, UPEP)
  • Proofing / distributing Department minutes
  • Storage of surgical / cytology requisitions (CAP compliance)
  • Main inventory of reports / requisitions (Steward Compliance)
  • Patient check-ins including pre-authorizations and insurance verifications
5

Medical Secretary Job Description

Job Description Example
Our growing company is hiring for a medical secretary. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for medical secretary
  • Performing other task as necessary
  • Schedule surgeries for the orthopedic department providers
  • Schedule pre-admission testing for surgical patients
  • Work with the vendors to arrange necessary surgical equipment for the surgeries where needed
  • Schedule History and Physical appointments for surgical patients
  • Communicate closely with patients about the scheduling of their surgeries
  • Return patient enquiries about their surgery in a timely fashion
  • Schedule surgery related diagnostic studies and imaging
  • Scan all surgery-related documents
  • Verify referral requirement
Qualifications for medical secretary
  • Maintaining the security and confidentiality of patient information at all times
  • Prepare pre-certification/pre-surgical determination letters for surgical procedures
  • Schedule reconstructive surgical procedures to include coordination with outside facilities and outside physicians
  • Assist patients with concerns or questions relating to visits, insurance, and surgical dates
  • Maintain patient records to ensure that the files are complete
  • Respond to attorney requests for medical records, medical reports, and physician appearance in court

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