Java Production Support Job Description
Java Production Support Duties & Responsibilities
To write an effective java production support job description, begin by listing detailed duties, responsibilities and expectations. We have included java production support job description templates that you can modify and use.
Sample responsibilities for this position include:
Java Production Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Java Production Support
List any licenses or certifications required by the position: ITIL
Education for Java Production Support
Typically a job would require a certain level of education.
Employers hiring for the java production support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Education, Technical, Information Systems, Engineering, Mathematics, Physics, Information Technology, Financial Services, Spectrum
Skills for Java Production Support
Desired skills for java production support include:
Desired experience for java production support includes:
Java Production Support Examples
Java Production Support Job Description
- Performance performance tuning of applications
- Participate in root causes analysis for service failure and provide resolution
- Provides senior level system analysis, design, development, and implementation of applications and databases for client/server-, Web-, and/or PC-based software or middleware
- Translates technical specifications, and/or logical and physical design into code for new or enhancement projects for internal clients
- Is highly functional on large, matrixed project teams
- Provide technical support for our in-house application to triage, resolve, and conduct RCA on Sev 1 and Sev 2 incidents
- Interpret technical designs for implementations, or review those created by team members, to deduce why production issues may be occurring
- For issues that require coding changes, develop and oversee technical development that is in line with our established architecture, technical designs, and development standards
- Act as the primary prod support technical contact for our application end users
- Understand the overall product roadmap as articulated by agile coach/product owner and translate roadmap into team specific release planning and sprint planning
- Bachelor's Degree OR High School Diploma/GED with 3+ years of Java and WebSphere experience
- 3+ years of experience in each area of Java and WebSphere
- 2+ years of experience in working with offshore team
- Experience in Flash Builder
- Service Management Tools experience (like HPSM, BSM, HP Perf Mgr )
- Experience with Dynatrace
Java Production Support Job Description
- Identify dependencies between each program
- 4+ years hands on experience in XML, JDK1.6, Java-Swing, DB2 and SQL technology
- 4+ years extensive experience in all phases of Software Development Life Cycle (SDLC)
- Good Client Interfacing and communication skills
- Good problem solving skills, communication and interpersonal skills
- Proven ability to handle multiple assignments, tight timelines and manage through project obstacles to consistently deliver results
- Systems analysis and implementation of new features
- Application/environment monitoring and supporting
- Ability to diagnose and resolve software issues - be ready for providing on-call support
- Plan, test and execute production releases
- Experience with IBM Initiate/MDM Product
- Data stage experience will be plus
- Facilitating to Print/download report for communicating to business team
- Teradata, DB2, Oracle, Hive, SQL Server
- Hands on experience in providing application maintenance and production support
- Technical certification preferred and/or required, where applicable
Java Production Support Job Description
- Performance tuning and debugging of complex Specialty systems
- Design scalable, robust systems and software to automate business processes
- Modernize, refactor and redesign under performing software /solutions
- Addressing live production issues, identifying application data issues and documenting the root cause for resolutions
- Provide production support to resolve complex issues and recommend solutions to ensure the continued operation of Specialty applications
- Work on complex phases and/or projects/initiatives, maintaining responsibility for technical quality and work-ability of solutions ensuring there is no down time within applications and all application bugs are resolved in a timely manner
- You will be responsible for performing IT incident response, triage and root-cause analysis, while participating in a 24/7 on-call rotation support, as needed, during off-hours
- Identification, classification, prioritization, and remediation of system issues
- Handling open IT tickets that are assigned to the ESL team and following through on tickets until completion, advancing challenges to Level 3 representatives as needed
- Leading the documentation processes for L2 ESL support
- Technical certification preferred and/or required, when applicable
- Typically has 6 to 8 years of IT work experience, with a minimum of 5+ years of experience supporting and developing java based application
- Experience with JUnit, Multi-threading, SOA / WebServices, Java profiling & performance tuning
- Proven experience in development, design and architecture for large enterprise backend systems
- Expert knowledge of Object Oriented Programming Design Patterns & Enterprise Patterns
- Hands on experience in performance analysis & tuning for large enterprise systems
Java Production Support Job Description
- Build tools to quickly triage issues and discover failures across hardware, software, applications and network
- In-depth analysis of service trends and implements adjustments to mitigate risk and prevent issue recurrence
- Maintain production systems by measuring and monitoring availability, latency and overall system health
- Provide guidance to software engineers related to design patterns that are resistant to failure
- Support 24x7 on-call response to critical operational issues
- Formulates proposals for new systems and information needs by analyzing existing systems and procedures and defining technical and procedural improvements
- Coordinates the functional requirements with business management and the technical solutions with systems personnel to determine the most cost effective solution
- Makes recommendations in the form of proposals or white paper
- Designs database programs, screens and reports necessary to fulfill the information needs of the business unit
- Analyzes and approves program specifications, code and design of reports and routines necessary to support reporting
- Experience in hands-on production support
- Associates degree or HS Diploma and 2 additional years of work experience
- JSP, Servlets, SOAP and web services
- Database SQL server Tools
- Maven, ANT, WebSphere and Eclipse
- Any Reporting Tools
Java Production Support Job Description
- Assists in training lower-level business systems analysts or technical support staff
- May provide technical troubleshooting assistance to users within the unit, including installation support, software set-up and configuration, connectivity issues, basic network support, and LAN administration support
- Knowledge of specific business unit operations, information, and systems
- Knowledge of software packages and current database languages
- Reference Data and data services for the firm, including instrument, pricing, finance, account, client and common reference data
- L3 Production Support, work with Application Developers and Operate Teams
- Ability to manage a matrix L3 team on rotation basis
- Participate in Triage calls
- Provide solutions for the Production Issues and Documentation
- Work closely with the development team to monitor the design/development undertaken by them
- Any ETL tools
- Scheduling tools like Autosys, Tivoli..,etc
- 2-7 years of production management or development experience
- Perform independently and provide functions in support of the Java EE environment and the associated applications in a 24x7 stacked environment
- Be able to help to analyze and support complex web applications
- Mid-level network troubleshooting and administration