IT Quality Analyst Job Description
IT Quality Analyst Duties & Responsibilities
To write an effective IT quality analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included IT quality analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
IT Quality Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Quality Analyst
List any licenses or certifications required by the position: QA, ITIL, ISTQB, PMP, FLMI, POS, HP, CSTE, HR, ASQ
Education for IT Quality Analyst
Typically a job would require a certain level of education.
Employers hiring for the IT quality analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Business, Education, Information Systems, Information Technology, Engineering, Technical, Management Information Systems, Computer Engineering, Business/Administration
Skills for IT Quality Analyst
Desired skills for IT quality analyst include:
Desired experience for IT quality analyst includes:
IT Quality Analyst Examples
IT Quality Analyst Job Description
- Develop business functional and technical test plans on integrated systems for managing industrial production processes, executing the testing of technology systems ensuring quality and efficient systems performance
- Analyze complex information systems and identify and document all quality related issues
- Utilize knowledge of Solution Verification and Validation Testing technique to validate and verify configuration item changes or solutions development and that requirements processes, best practices, and standards are adhered to and deliverables are completed with the expected level of quality
- Utilize knowledge of IT Release Management and Performance Engineering to guide the deployment of releases into production and engineer a solution that is designed, built, and delivered achieving the expected industrial production systems performance levels
- Coach and mentor testing analysts
- Utilize Management Information System (MIS) to create and execute various testing documentation (including plans, conditions, and scripts) based on business and technical requirements
- Provide feedback of testing results, ensuring defects are logged, tracked, resolved, re-tested, closed, and reviewed by the appropriate stakeholders prior to the scheduled release
- Ensure applications and/or solutions adhere to high quality standards
- Analyze information systems and identifies and documents any quality related issues
- Apply knowledge of Organizational Behavior (OB) to work with BA’s to develop customer relationships as a liaison between customer and solutions delivery teams ensuring applications meet business needs
- Expert knowledge of JCL is a Requirement
- Proficiency with HP Quality Center/ALM is required
- Experience with SOATest is an asset
- Experience with QTP is an asset
- Motivated and responsible team player, able to perform in dynamic, fast paced environment
- Experience with derivative products and pricing (Credit and interest rate derivative experience preferred)
IT Quality Analyst Job Description
- Work closely to understand and align with Change & Release management policies in support of their testing needs prior to deployment to Production
- Apply Business Accounting and Costing principles to advise the management on the most appropriate course of action based on the cost efficiency and capability
- Cost accounting provides the detailed cost information that management needs to control current operations and plan for the future
- Operational Research (OR) application of advanced analytical methods to help make better decisions
- Responsible for Project Management including working closely to understand and align with Change & Release management policies in support of their testing needs prior to deployment to Production
- Plan and perform qualification tasks create change requests, update system documentation, write quality plans and reports
- Create and execute tests for IT Security service qualification
- Performs periodic checks to verify appropriate application
- Leads and coordinates testing for small to medium initiatives
- Defines appropriate testing methods to employ to assure developed application conforms to requirements and design
- Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering or related
- Experience with Rfhutil
- Experience with ABAP
- Detail oriented, well organized and resourceful in issue resolution
- Advanced knowledge and understanding of software development and project management life cycle, testing and development methodologies, defect management practices, documentation repository practices and procedures, debugging techniques , PC applications and business workflows
- Proficient test automation knowledge (QTP)
IT Quality Analyst Job Description
- Define the test strategy to ensure proper security, performance, and capacity requirements are tested correctly
- Drive root cause analysis of conditions when QA methodologies fail to uncover deficiencies in functional, technical, or performance testing, and perform continual process improvement of QA methodologies
- Build and maintain the company wide testing standards documentation and process flows
- Roll out and train all users on standards process improvements
- Govern to enforce standards and processes are followed for all project and steady state testing
- Lead across teams to collect technical information to build test strategies, test plans, and test cases for ad-hoc projects without test owners
- Organize team members and perform project management tasks through execution for ad-hoc projects
- Support and build reports for project management teams to view status across teams, defects and history comparisons
- Align HPALM projects to better suite team needs and allow more ownership within the teams
- Lead offshore teams through manual regression build and execution
- Achieved or working towards standard certification ISTQB
- Knowledge of FATCA and/or CRS is an asset
- Bachelor's degree(or higher) or HS diploma/GED with 2+ years experience in a Quality Assurance/Testing role
- Possess 3+ years experience in Software development & automation
- STB testing is considered as plus
- Minimum of 3 years of systems development, testing, and/or business experience
IT Quality Analyst Job Description
- Own and support the following applications for Saas and Admin support and upgrades in addition to user training, setup, support, security and licenses
- HPALM 12.02 on premise
- HPAM 12.53 on SaaS cloud
- United Functional Testing (UFT)
- LoadRunner (LR)
- ConnectAll for Jira to HPALM integrations and/or ALM Synchronizer
- Work with HPE SaaS team to support HP application upgrades, obtain new license keys, report and resolve any infrastructure issue in the HP Saas cloud including HPALM, UFT license server, ALM Synchronizer
- Work with change management team to align testing across environments to track usage timings and license needs
- Leads and coordinates testing for large, cross functional product spaces
- Identifies, creates, and executes the appropriate Test Assets (plans, cases, scripts, and metrics) to assure the developed application conforms to requirements and design
- Ability to work and communicate with other testers, application developers and business requirement developers in order to insure the development of test cases, test scripts and test plans
- Positions require a Master’s degree in Industrial Engineering, Information or Computer Systems Analysis, or Business Systems or related field and two years of experience as an IT Analyst or related position
- Alternatively, the employer will accept a Bachelor’s degree in Industrial Engineering, Information or Computer Systems Analysis, or Business Systems or related field and five years of experience as an IT Analyst or related position
- Verification and Validation Testing technique
- Ability to interact within different levels of business and IT management
- Exposure to test case management tools
IT Quality Analyst Job Description
- Leverage understanding of business functions and processes to proactively identify opportunities for new and improved system functionality
- Meet with customers to gather and document effective business requirements and translate requirements to a system design
- Provide clear and consistent communication within BIS and across the functional business organization
- Understand and apply appropriate project and system development methodologies to ensure a timely and cost effective solution
- Contribute in a diverse team environment to ensure solutions are implemented in a consistent manner with proper collaboration across IT and the business
- Be aware of and have ability to review data generated through applications by leveraging business process knowledge to effectively evaluate changes and verify and plan business process and application testing
- If SAP experience is specifically needed, candidate will demonstrate SAP configuration expertise in the operations and quality space, including SAP PP (including MRP), SAP PM and SAP QM
- Other duties as assigned by the OPQ Business Relationship Manager
- The incumbent must have a foundational knowledge of regulatory/GxP business processes in order to enable the partnership with the business in definition of ‘questions to answer’ that will drive business value and enable strategy
- Provide oversight on complex projects providing insight to quality and cost estimates
- Experience in Software Quality Assurance practices
- Ability to organize and lead large, complex testing efforts
- Must have experience leading an automation strategy for a project
- Bachelor's Degree in an information technology, or related discipline, which could include Computer Science, Information Systems (IS) or Management Information Systems (MIS)
- Minimum of 8 years experience in software quality assurance and testing of multiple applications with significant size, scope and complexity
- System-level understanding, in particular, the interaction and relationships between multiple sub-systems