Quality Analyst Job Description
Quality analyst
provides expert advice in all aspects of the programming methods, tools and /or standards used in the organisation.
Quality Analyst Duties & Responsibilities
To write an effective quality analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included quality analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Develops plans and tools to support quality systems and related processes for a business division
Execute pre-integration content testing strategies using development tools
Establish methods for Grey/White box testing on appropriate features/tools
Create or utilize existing tools to improve and measure QA efficiency, quantifies efforts
Communicate testing status to business and IT management
Create workflows, generate and distribute provider reports, and prepare report summaries for management
Identify provider issues at network level
Develop methods to prevent the issues from reoccurring, and present corrective action recommendations
Support and evaluation of improvement projects
Design and apply quantitative methods to operational problem sets and challenges
Quality Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Quality Analyst
List any licenses or certifications required by the position: ISO, ISTQB, ASQ, MSI, QAI, ISEB, QMS, ITIL, CCNA, CSTE
Education for Quality Analyst
Typically a job would require a certain level of education.
Employers hiring for the quality analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Engineering, Business/Administration, Computer Science, Business, Technical, Associates, Science, Management, Manufacturing
Skills for Quality Analyst
Desired skills for quality analyst include:
Productivity and accuracy standards of the assigned area
Excel
Tools
Computer systems used in the assigned area
SQL
Ability to leverage that information in creating customized customer solutions
Quality management methods
Techniques used to create and support an environment that meets the needs of the organization
Values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Organization's customer support policies
Desired experience for quality analyst includes:
Analyze operations and work flow to improve process efficiencies in theme park operations
Perform a variety of testing types across multiple features and titles such as, but not limited to exploratory testing, requirements based testing, and ad hoc testing…
Perform confirmation and regression testing on fixed bugs across multiple titles
Written and verbal communication of defect information
Qualitative and quantitative feedback on features with issues of usability
Document and build product knowledge bases
Quality Analyst Examples
1
Quality Analyst Job Description
Job Description Example
Our company is growing rapidly and is hiring for a quality analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for quality analyst
- Conducts training, as required, to current, new PVT Engineers and plant personnel on the use of Corporate Quality systems such as BSAQ, ECB, EVB, AWS, Data Cubes, GQRS, GCQIS, Brand Image, Quality Connection, Consumer Reports, JD Power, QLS, FMC360, PSO and WERS
- Provide weekly Quality Summary for each vehicle line to include Total Vehicle and Functions to Senior management
- Developed and maintains the PVT Sharepoint and shared drives to improve communications between the PVT, Product Development and Launch teams
- Support all cost reduction opportunities and initiatives from a quality perspective
- Develop Quality Performance Metrics to track, measure, and report actual assembly quality performance
- Manage an effective REA process within Assembly concerning print changes and coordinate print changes with Process Engineering
- Ensure all production documentation in Assembly is concise and accurate in all submitted Production Part Approval (PPAP), for manufactured parts
- Manage an effective and timely Deviation Process for manufactured parts
- Participate in FMEA’s, Control Plan development, Gauge R & R’s, and other milestone events
- Identify opportunities for improvement activities
Qualifications for quality analyst
- Execute a development QA support strategy for feature sets over the project’s lifetime
- Provide game feature and/or development tool testing
- Manage test requirements for feature sets
- Provide reports on game stability and quality
- Analyze features sets and identify opportunities for automation
- Deliver technical and qualitative feedback on assigned features to the development team
2
Quality Analyst Job Description
Job Description Example
Our growing company is looking for a quality analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for quality analyst
- Provide recommendations to improve person (s) performance through changes in process flows, tools, case data collection, scripting, and training (formal or ad hoc huddle)
- Perform daily audit of redeliveries and general quality issues
- Maintain a standard method for documentation on all projects and project requests
- Create quality metric reports for individual clients for internal review
- Using your working knowledge and understanding of the US FDA regulations for Class I, II, and III medical devices regarding Medical Device Reports (MDRs), Adverse Drug Events (ADE's) and complaint handling and reporting
- Utilizes detailed understanding of the clinical environment and the use of medical devices, to determine if complex and/or new reported issues and complaints are reportable based on FDA and International regulations
- Drafts professional quality and timely written communication including documentation of events and findings, customer communications, procedures, and risk based analyses
- Acts as a mentor and leader within the department providing guidance and assistance to Analyst I's and II's
- Demonstrates detailed knowledge of medical devices, Quality Assurance concepts and procedures
- Develops, Prepares, and Presents training materials
Qualifications for quality analyst
- 5 years work experience in Quality (preferably utilizing Ford systems ECB, BSAQ, AWS, etc)
- Bachelors Degree (or pursuing degree) in related field highly preferred
- Active listener with both peers and partners, can drive conversations, and encourages team participation
- Analyzes personal and team process for innovation opportunities, and escalates potential improvements
- Immediately recognizes critical issues or testing deficiencies and raises concerns to senior QA/development team
- 2+ Years of QA support in embedded environments
3
Quality Analyst Job Description
Job Description Example
Our growing company is looking for a quality analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for quality analyst
- On defect resolutions with developers/partners and identification of retest
- Plans, coordinates, and leads internal audits and surveillance activities of the company's Quality Management System, including interviews, observations, and review of manufacturing, inspection, and test operations and records on shop floor
- Supports Quality department administration, develops databases, prepares reports
- Develops corrective action plans, nonconformance and summary reports, travelers, and other quality records
- Ability to collect, analyze, and status proposal and estimating data/records
- May participate in training of personnel
- Plans and coordinates internal audits and surveillance activities of the company’s QMS
- Send monthly results communication to Managers/customers/process owners in Operations
- Partner with business managers to identify root cause of defects
- Attain knowledge of client values, brands, consumers, goals, policies and procedures and on-going process knowledge including SOPs, systems and requirements/expectations for consumer conversation handling
Qualifications for quality analyst
- Experience with statistics and data mining packages like SAS Eminer, SPSS, R
- Self-starter, with a strong work ethic and a success-based attitude
- Ability to understand complex architecture dependencies with other systems
- Ability to understand QAs involvement throughout the development cycle
- Experience in designing and documenting processes and procedures
- Individual should have strong analytical, problem solving, people management and influencing skills
4
Quality Analyst Job Description
Job Description Example
Our company is hiring for a quality analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for quality analyst
- Ensure quality metrics are updated and submitted to central quality, government agency (DCMA), and internal business unit
- Lead the corrective action board (CAB) and Relentless Root Cause & Corrective Action (RRCA) board
- Coordinate with quality engineering and engineering the cost support quality efforts
- Ensure repair station is in compliance with all associated quality procedures and policies including quality requirements driven by the Customer & Regulatory Agencies (FAA/EASA/CAAC/CASE) and future regulatory agencies
- Monitors and evaluates the quality of work as measured against timeliness, accuracy and productivity standards
- Responsible for document quality issues, performance measures and quality improvements for management review
- Provides information to assist in giving feedback to employees (provides feedback on errors found through auditing)
- Support the business on assigned market(s) by conducting procedural monitoring within required timelines, to ensure day to day operations are conducted in compliance with regulatory and legal requirements, our company’s policies
- Ongoing review and enhancement of policies and procedures for accuracy and clarity in execution
- Develops solutions with peers and assigned business partners to close identified gaps
Qualifications for quality analyst
- Bachelors' degree or relevant experience with an Associate's degree in clinical/medical discipline, engineering or science
- Knowledge of and expertise in the use of Document Management systems
- Ability to solve practical problems and deal with a variety of variables in unique situations
- Ability to work on several different tasks in a given work day
- Self-directed analytical abilities
- Experience in writing, reviewing and designing test cases to ensure product requirement testability
5
Quality Analyst Job Description
Job Description Example
Our company is hiring for a quality analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for quality analyst
- Achieve departmental productivity requirements including number of calls monitored per month, per agent, and on schedule
- Facilitate and/or participate in calibration sessions with quality and leadership staff as required
- Provide effective agent coaching to improve performance
- Provide recommendations to improve agent performance through changes in process flows, scripting
- Participate in internal quality audits as needed
- Maintain understanding of operation while process monitoring
- Ensures audit findings are correct and that recommendations for corrections and corrective actions are appropriate
- Ensures root cause analysis and corrective actions meet QMS requirements
- Prepares trend analysis reports of various quality indicators as required by Quality Management System
- Provides oversight of quality control program for site
Qualifications for quality analyst
- Perform end to end integration testing of the ESB services and flows
- Coach Phone/Email Etiquette, Call Handling and Cultural Differences
- Ability to work both independently and as part of a team to set deadlines
- 3+ years of experience in a Quality role in the Service domain
- Typically requires a Bachelors degree in Manufacturing Technology, Mathematics or related field along with three or more years experience working as a quality analyst in a manufacturing environment
- Requires a general understanding of quality procedures and system requirements in a manufacturing environment general knowledge of quality concepts and principles including the ability to read and understand engineering drawings and specifications