Internet Sales Job Description
Internet Sales Duties & Responsibilities
To write an effective internet sales job description, begin by listing detailed duties, responsibilities and expectations. We have included internet sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Internet Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Internet Sales
List any licenses or certifications required by the position: TOGAF
Education for Internet Sales
Typically a job would require a certain level of education.
Employers hiring for the internet sales job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Automotive, Technical, Computer Science, Supervision, Communication, General Education, Marketing, Design
Skills for Internet Sales
Desired skills for internet sales include:
Desired experience for internet sales includes:
Internet Sales Examples
Internet Sales Job Description
- Desire for Internet customers to visit our WHC's via set appointments
- Create a positive experience for our Internet Customers through the use of email, on-line Live
- Educate Internet Customers on current/future community and product offerings and incentive
- The Internet prospecting process and provide transparency of daily activities via Siebel, or
- Respond to Internet Sales Customer Leads and set appts with them
- Hard copies, internet and HSA
- Understand the terminology of the automobile business and keep in touch with technological changes in the product
- Know and understand the federal, state and local laws that govern retail auto sales
- Make outbound calls daily with a weekly minimum target, based on a 40 hr week, provided by Division
- Schedules appointments with New Home Consultants for meetings with potential home buyers, and arranges personal tours at preferred communities
- Joining a growing team
- Prior sales, customer service, call center, or BDC experience a plus
- Practices and develops essential skills in sales and marketing techniques
- Submits website content changes, corrections, additions to FMG
- One (1) year minimum experience in the homebuilding industry
- ISA will need to respond to website inquires and phone calls during reasonable evening hours and on the weekend
Internet Sales Job Description
- Daily correspondence with the field via email and phone
- Check site each day to make adjustments in inventory and content of the site
- Maintain quality assurance of online offerings
- Handle all lead inquiries for defined community scope to include immediate and continuous follow-up with the lead
- Working knowledge of wide variety of digital products – display, rich media, native ads & branded content, social media ads, contesting, video advertising, targeted email, mobile advertising, and paid search
- Work with our graphic designers to create all digital ads needed for campaigns and apply UTM codes to all campaign URLs for tracking purposes
- Creation and order entry of all Insertion Orders into variety of digital traffic systems
- Maintaining and reporting results while continually optimizing campaigns
- Reconciliation of digital campaigns and billing for those campaigns
- Attend ongoing training webinars and participate in monthly digital sales coordinator calls to keep up on how to process orders, changes in ad platforms, and to learn what digital sales coordinators in other markets nationwide are doing and apply those winning tactics to your position
- Current local real estate license required
- Previous sales experience required using electronic modes of communication (on-line/telephone)
- Ability to connect with people using various electronic modes of communication
- Strong verbal & written communication, with the ability to take complex concepts and communicate accurately, persuasively and succinctly
- Action oriented, with the drive to push leads to successful closure (appointment setting)
- Ability to work flexible schedule on a consistent basis, including evenings, weekend and holidays
Internet Sales Job Description
- Schedule internet appointments
- Ensure the vehicle is ready for the internet appointment
- Coordinate the internet appointment with the sales person
- Develop proficiency with CRM to effectively manage the internet customer database
- Enter all internet/phone leads into CRM for ISA team
- Attend weekly calls with our ad operations to ensure all campaigns are running smoothly
- Assist sales team in development of proposals and advertising solutions
- Primarily work in the corporate office, with occasional work done in the Welcome Home Centers
- Weekends (regular scheduled days off) and/or evenings will be required at Lennar's discretion
- Own every aspect of the sales process (from new client prospecting to vehicle delivery)
- Must have a valid driver’s License, current automobile insurance, and reliable transportation
- Willingness to arrive early and work late if/when necessary
- Accept construction feedback
- Knowledge of Sales organization preferred
- Call center or high volume phone experience
- 1-3 years work experience in account service, customer service, media or agency
Internet Sales Job Description
- Effectively convert internet customer traffic into viable sales prospects by creating desire and appointment for internet customers to visit our Welcome Home Centers (WHC)
- Effectively capture and convert internet customer traffic into viable sales prospects
- Complete and utilize corporate and division provided tracking and reporting tools to manage the internet prospecting process and provide transparency of daily activities to management
- Generate required reporting including but not limited to weekly lead reports, monthly internet reports, monthly appointment/sales reports, etc
- Utilize internet marketing disciplines to increase quality traffic, help to provide analysis of traffic and marketing effectiveness
- SalesForce CRM Administrator for Internet team
- Monthly Internet Summary Report
- Monthly Appointment/Sales by Internet Report
- Prepare and update monthly Internet schedule
- Create a positive experience for our internet customers through the use of email, online live chat
- Review, update and manage daily inventory reports
- Create and execute strategies for increasing market share
- Prepare and review monthly plans with sales leadership
- Maintain Customer Service Index, Gross Average and monthly units to dealership standards
- Remain up-to-date on products, market trends and certification
- 2-5 years sales and customer service experience preferred, but not required
Internet Sales Job Description
- Provide immediate or same day email/appointment set via CRM System or telephone response to all internet customer requests with a targeted goal of a one-hour turnaround for all initial correspondence
- Educate internet customers on current/future community and product offerings
- Track internet appointments set, appointments confirmed, sales, closings, and log according to division standards and goals
- Help develop and monitor the success of the Business Development Center objectives
- Meet regularly with dealership management to review opportunities to expand BDC functions
- Assist with the development and administration of department performance reviews
- Complete other duties that may be assigned
- Place/monitor outbound calls to customers who are past due for service, have declined work, have open recalls, have special order parts in stock, are due for 1st service, , to schedule them for an appointment
- Communicates through email or phone call (preferably by phone) with every prospective customer who emails CalAtlantic through the Website, within 2 hours Monday-Friday and within 24 hours on Weekends
- Be familiar with all communities (phone numbers, offerings, features, tax rate, amenities, ) and local surroundings (be able to give directions)
- Preferred candidate proficient in PowerPoint, Excel and Word
- If you have desire to grow into a Digital Sales Account Executive-this position has the opportunity
- Education, experience, and prior sales experience is a PLUS
- Automotive sales background preferred
- Valid driver’s license required and clean driving record
- Sales skills, great communication, and excellent customer service skills are a must