Hospitality Sales Job Description
Hospitality Sales Duties & Responsibilities
To write an effective hospitality sales job description, begin by listing detailed duties, responsibilities and expectations. We have included hospitality sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Hospitality Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Hospitality Sales
List any licenses or certifications required by the position: DOT
Education for Hospitality Sales
Typically a job would require a certain level of education.
Employers hiring for the hospitality sales job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Marketing, Education, Communication, Technical, Computer Science, Hospitality, Design, Computer, Business/Administration
Skills for Hospitality Sales
Desired skills for hospitality sales include:
Desired experience for hospitality sales includes:
Hospitality Sales Examples
Hospitality Sales Job Description
- Oversight and leadership for 3 Customer Success advocates globally
- Developing and ensuring a consistent framework of communication and reporting is consistently delivered on a periodic basis to customers
- Coaching and developing of customer engagement/management capabilities within the team
- Accountable for determine proper fit of call center services based on customer need and pricing
- Presentations and closure of sales opportunities for Call Center business
- Accountable for oversight of revenue delivery and reporting by customer
- Handling customer service escalations and forming/executing recovery plans should client perception begin to turn unfavorable
- Monitoring and oversight of contractual obligations and changes
- Establish aggressive sales objectives and then equip the team with the sales processes and strategy needed to achieve those target goals
- Foster a passionate and committed sales team that is dedicated to the success of our customers and the business
- At least 6 to 8 years of experience of sales and marketing experience in the hospitality industry
- Experience planning and executing marketing strategies
- Creative, articulate and able to communicate comfortably with colleagues across different seniority levels
- Must have an entrepreneurial spirit with willingness to own all aspects of the workspace and Hospitality businesses
- Design, optimize, and evolve the workspace to dealer sales processes
- Come up with creative initiatives that will make a difference in your lead generation efforts, test them out, measure, scale and rollout
Hospitality Sales Job Description
- Lead transformational change with the focus on a “solutions selling” and “value selling” culture
- Gain knowledge and understanding marketplace conditions, competitor position, market share, economic and social trends, technological developments in order to modify plans and adopt new strategies to take full advantage of changing market conditions
- Grow the existing business
- Accountable for expansion of product margins and strengthening of recurring revenue streams through a variety of programs but with a particular emphasis on shifting product sales mix to our high-value full hardware, software and service solution, including a robust portfolio of Software as a Service (SaaS) modules
- Position requires strong prospecting skills, ability to build customer relationships through consultative selling and promoting customer satisfaction
- Acts as the bridge between product development/marketing and sales
- Ensures that the sales person and management understand the political relationships between members of their target organizations and their impact on buying & adoption behaviors in order to determine the most appropriate sales approach to use at each level within .the organization
- Analyzes sales activity data and the team's P & L and develops the necessary sales contingency plan to ensure financial profitability and success
- Establish the East Region Hospitality Vertical Sales strategy
- Hire and lead the 3 Sales managers, one per market, set the territories and quotas, manage budgets, review and manage performance
- Own the pitch, objections and competitive intel for your teams as the marketplace evolves
- Understand B2B business needs and articulate design requests and needs for future growth with internal teams
- Analyze sales statistics to determine sales potential, monitor customer preferences and inventory requirements
- Plan, direct, and set the strategic direction of the sales and marketing program to maximize profit and increase product or service visibility
- Have a passion for design and appreciation for design history
- Posses the ability to present the West Elm brand across categories, building momentum around the new business sectors or West Elm Workspace and West Elm Hospitality
Hospitality Sales Job Description
- From an office environment, work hand-in-hand with National Strategic Account Managers and Outside Sales associates by performing the project management functions that ensure our customer’s needs are being met
- Support the Renovations team by ensuring the delivery of personalized customer service through timely quotation management and accurate order processing in conjunction with our administrative staff in our National Sales Center
- Updating customer contracts, coordinate deliveries with the National Sales Center, and answer sales calls for general information creative value added services
- Assisting in daily operational duties of the branch
- Be accountable for win/loss job tracking and collaborate with other team members on overall success of the business
- To sell all new offers (Corporate /Meetings & Events / Leisure )-Total Account Management
- Develop Meetings and Events opportunities within the account portfolio
- Account penetration (intensify and broaden contacts) in order to get more revenue from existing accounts
- Maintain the customer database, ensuring ANAIS process are adhered to by all parties
- Action as liaison agent with key feeder markets (UK, BE, DE, NL, FR ) and prepare action plans per segment when appropriate
- Understand the restrictions and applications for contract products and understand sourcing and production for the purpose of selling custom product development
- Impress the infectious west elm culture on our external stakeholders including -- dealers, customers, suppliers and staff members
- Formulate and implement A&D influencer program in collaboration with our dealer partners
- Drive research into future trends in workspace and Hospitality industries
- Experience in design / manufacturing industry preferred but not necessary
- Minimum 5 years experience in leading sales/marketing and closing deals
Hospitality Sales Job Description
- Establish processes + training structure for consistent communication with the Sales and Account Management team in order to collect input to deliver updates and share knowledge
- Develop a marketing strategy by analyzing historical, current and future hotel and market trends
- Create selling strategies to capture the maximum amount of revenue and exceed sales goals
- Develop and continually optimize sales programs in order to achieve and exceed targets
- Leverage attractions to create unique offerings, and develop relevant sales materials as needed
- Explore all sales opportunities and facilitate familiarization tours as needed
- Coordinate customer specifications with respective departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects
- Cultivate and maintain client database
- Research, qualify, solicit business, quote rates, close and obtain sales orders and payments from accounts
- Service existing accounts, present promotions, establish new accounts and maintain accurate account records
- High degree of organization, attention to details and level of professional conduct
- Self-starter, ambitious, self-accountability and strong multi-tasker
- Adept at MS office, Google Apps, and CRM tools
- Connector -- ability to build long term relationships Outgoing, engaging, egoless, and eternal optimist that brings enthusiasm and a can-do attitude to work each and every day
- Ability to deliver on multiple projects with a high attention to detail
- 8+ years marketing experience, 4+ years working with global sales & account management organizations in any type of marketing, training or communications role
Hospitality Sales Job Description
- Follow leads through the sales cycle and complete all paperwork in a thorough and accurate manner
- Keep management updated on activity and performance
- Study existing and potential volume, and utilize industry knowledge, sales goals and quotas to plan and organize daily, weekly and monthly work schedule
- Coordinate with management to qualify business opportunities to ensure profitability for attractions, and establish discount rates and packages where appropriate
- Participate in trade shows and community and professional organizations to maintain high visibility and achieve sales and revenue goals
- Make presentations as necessary to increase awareness and sales potential
- Participate in weekly team meeting and share information with team members to increase knowledge and effectiveness
- Provide feedback regarding programs, service and policy
- Track competitor activity and report on key findings and trends
- Stay abreast of competitor programs and our competitive position in the market, and keep management updated
- Minimum of 10 years in a hospitality or travel agency environment, preferably a mix
- English and Chinese language skills are a must (to liaise with clients and colleagues in China)
- Cantonese language skills is a plus (to liaise with clients and colleagues in Hong Kong)
- Minimum 2 years hospitality sales experience with proven track record - required
- Database experience - required, Delphi and/or Salesforce experience
- Must be able to read and comprehend complex correspondence