Head Facilities Job Description
Head Facilities Duties & Responsibilities
To write an effective head facilities job description, begin by listing detailed duties, responsibilities and expectations. We have included head facilities job description templates that you can modify and use.
Sample responsibilities for this position include:
Head Facilities Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Head Facilities
List any licenses or certifications required by the position: CPR, NEBOSH, AED, ISO14001, IOSH, BOMA, IFMA, CFM
Education for Head Facilities
Typically a job would require a certain level of education.
Employers hiring for the head facilities job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Management, Education, MBA, Architecture, Business, Business/Administration, Real Estate, Construction Management, Technical
Skills for Head Facilities
Desired skills for head facilities include:
Desired experience for head facilities includes:
Head Facilities Examples
Head Facilities Job Description
- Hosts routine stand-ups, bi-weekly team meetings, 1x1’s as appropriate, and attends ops meetings as scheduled
- Ensure all standards, and other safety requirements and/or issues are successfully managed to EA’s benefit in order to provide and promote healthy workplaces
- Builds strategic relationships with other EA Facility Managers to share best practices, gain industry knowledge, and brainstorm problems with more seasoned peers
- Assess and identify needs and culture for each China/Korea based studios/offices and provide services that are meaningful and appropriate for them individually, those that create a cohesive EA-centric theme as a whole
- Study and embrace EA finance policies and ensure 100% adherence to each with a focus on transparency and ethics in every circumstance
- Partner with EA Outreach, local HR teams, and executive assistants at each site to design and implement high-value Outreach activities that support each studio/office’s culture and personality
- Organize and manage all assigned events (and corresponding AV components), including QoL initiatives (movie nights, happy hours, holiday party, ), VIP visitors, new hires (in conjunction with HR), offsite summits, team outings, Town Halls, product launches, media events, fan summits
- Develop and expand all recycling initiatives in a manner that champions sustainable living and adheres to all relevant requirements
- Monitors presentation of the office environment ensuring that its appearance is kept to standards
- Coordinate EA branding improvements within (common area posters, murals, lobby banners)
- Identify additional no/low cost initiatives and perks that would add value to the EA work-life balance, EA culture, and/or EA work environments
- Routinely survey staff and leadership to ascertain satisfaction levels and track success and progress
- Ability to be flexible in a fast-paced environment balancing multiple tasks and changing priorities
- Strong customer service orientation, attention to detail, and a commitment to follow-through
- Office technology (Intimately familiar with Internet tools and strong proficiency in intermediate Word, Excel, and Outlook)
- Solid proficiency FM Systems or CAD preferred
Head Facilities Job Description
- Interview and hire architects, designers, engineers, general contractors and other appropriate construction and design vendors
- Manage and provide leadership to the Facilities and Office Services teams globally
- Spearhead the development, communication and implementation of effective growth strategies, automation and processes
- Collaborate with the executive management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the group
- Plan, coordinate and manage future domestic and international office openings both by acting as the main Project Manager for all facilities functions involved in the expansion by providing expertise on behalf of the Facilities and Offices Services function
- Build a long range facilities, lease and space plan based on short and long term business requirements
- Oversee the development of thorough plans for the opening, expansion and ongoing maintenance of new global offices
- Develop and report manage on facilities budgets for all global offices
- Responsible for vendor management of all facilities and office services vendors
- Supervise, budget and report on facilities related spend
- Experience in the gaming industry a plus
- 15+ years of experience in lease, facilities and office services management including project management of large initiatives within a complex organization – experience in the financial or professional services industry is preferred – demonstrated success in operations, processes and systems
- Post-graduate degree or professional designations (such as PMP or MBA) preferred
- Demonstrated ability to lead, manage and drive performance for teams and projects
- Proven record of overseeing the implementation of strategies and reporting to senior management on progress
- Demonstrated professionalism and integrity
Head Facilities Job Description
- Engaging and managing (senior) stakeholders and suppliers in relation to the above areas
- Managing all Capex budget and Opex budget for facilities
- Work with the procurement team and external consultants on rent reviews and contract negotiations for all of our properties, inclusive of third party managed property (warehouses)
- Promoting the inclusion of Facilities in relevant projects restaurant and building refurbishment through effectively networking with key senior strategic management within the Company
- Provide onsite event supervision
- Liaison to Facilities Management Department
- Provide support for varsity coaches
- Annual rent budget planning, tracking and forecasting
- Provide real estate services including
- Ensure properties are insured appropriately working with Finance and Insurance underwriters
- BA degree in accounting, finance, or business preferred
- Experienced general facilities management pedigree with experience in both hard and soft FM
- Extensive facilities/project management experience (>6 years) with a preference of some experience in retail
- Experience of forming and managing effective Stakeholder and Supplier relationships
- Ability to deliver tangible results whilst working in a high pressure and ever changing environment
- Good capability to prioritize and focus on deliverables
Head Facilities Job Description
- Provide overall leadership, direction and technical oversight to the Maintenance and Service Shops, Electrical Utilities, Mechanical Utilities and Operational Support personnel to support building systems, site utilities and operational activities
- Direct strategic capital planning, design and construction
- Review lease drafts for new offices
- Carry out routine tests and statutory testing, implementation and recording to be up to date
- Provide overall leadership and direction necessary to ensure the successful facility management, operation and maintenance of more than 5M gross square feet of facilities at Sites 200 and 300
- Provide leadership and direction to Deployed F&I Team managers, Area Facility Operations Managers (AFOMs), Facility Managers, Facility Coordinators, Craft/Team Planners, matrixed-in employees including
- Oversee the Department’s performance and salary management and employee ranking
- To manage the customer interface with all account operations managers
- Ensure that appropriate disciplines and auditing procedures exist and are updated for all functions managed in accordance with company and client policy and operating standards
- Manage facilities staff to ensure continuous service to building(s) and 100% uptime for critical facilities
- Good analytical and system skills
- A sound understanding of world class excellence facilities practices and experience in driving the facilities team forward
- Ability to flex between highly strategic thinking and a hands on pragmatic approach to things
- Down to earth character that takes people with him/her on a journey of cultural change
- Strong leader with a coaching style
- Self-motivated, balanced individual with a high energy level and a positive attitude
Head Facilities Job Description
- Monitor construction, regarding quality of workmanship and materials
- Plan, maintain and control financial administration of all construction work
- Responsible for the development of all maintenance programs relating to the interior and exterior conditions and appearance of the properties, assuring the highest levels of customer satisfaction
- Ultimately responsible for prompt responses to requests from facilities staff, building tenants, and clients
- Develop and implement programs to effectively measure customer satisfaction with clients and vendors
- Develop and administer the Capital Plan and Budget for the properties, subject to the approval of the Account Manager and client
- Collect and analyze reports addressing operational data
- Participates in the selection of contract services, vendor negotiation of service agreements and day-to-day monitoring of vendor performance for janitorial, landscaping, pest control and waste removal services to assure full compliance with standards established within the service agreement
- Create personal development plans for staff throughout their participation in education and training programs to improve their skills
- Work with staff to set and attain meaningful performance and developmental goals
- Tough resilient individual, being able to manage high expectations of their stakeholders
- Have excellent oral and written communication skills basic computer experience
- Ensures positive customer experiences through explorative conversations, surveys and formal feedback mechanisms
- Develops systems and processes to ensure management, delivery and reporting of Service Level Agreements (SLA’s) across all environments
- Administers all capital projects ensuring that costs, timing, and contract requirements are met
- Works closely with local municipal government and local communities in the development of a real estate strategy for the organization