Director, Facilities Management Job Description
Director, Facilities Management Duties & Responsibilities
To write an effective director, facilities management job description, begin by listing detailed duties, responsibilities and expectations. We have included director, facilities management job description templates that you can modify and use.
Sample responsibilities for this position include:
Director, Facilities Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Director, Facilities Management
List any licenses or certifications required by the position: CHFM, FMA, IFMA, RPA, PMP, AED, CPR, BOMA, CFM, ISO55000
Education for Director, Facilities Management
Typically a job would require a certain level of education.
Employers hiring for the director, facilities management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Management, Education, Construction, Healthcare, Business/Administration, Business, Architecture, Graduate, Technical
Skills for Director, Facilities Management
Desired skills for director, facilities management include:
Desired experience for director, facilities management includes:
Director, Facilities Management Examples
Director, Facilities Management Job Description
- Direct the maintenance and renovation of Housing physical plant including the development and maintenance of 10 year capital improvement/replacement plan
- Monitor quality of services provided through Housing Facilities Management staff and contractors with focus on customer satisfaction
- Develop and oversee implementation of policies and procedures related to Housing Facilities Management organization
- Direct administration of Housing Facilities budgets including development, monitoring and reporting
- Provide supervision for a diverse staff of approximately 80 personnel within Housing Facilities Services, and approximately 50 contract and student employees
- Directly supervise Maintenance Zone Manager positions and Facility Manager while providing secondary supervision to all staff personnel
- Insure coverage, supervision, and direction after hours and weekend support of service for all systems and services for repairs, maintenance and emergency support for facilities and grounds keeping 7x24x365 coverage for residents, staff, and conference guests
- Coordinates campus personnel contractors in afterhours/emergency repair and service
- Creates initiatives to provide an organizational climate providing social justice, diversity, inclusion, and equity, including morale and staff competency
- Assists Director of Facilities Planning and Operations in creating vision of organization through development of positions’ goals and performance objectives
- Performs planning and performance management for subordinates, administers payroll (Kronos), vacation requests, and training and equipment requests for organization
- Provides honest, clear, and timely feedback
- Assist director in developing and implementing associate recognition programs
- Administers conflict resolution techniques and procedures as required
- Oversees and participates in interviewing, hiring, and training of full-time employees, temporary employees, and student employees
- Develops process to evaluate work load management to ensure staffing levels are optimal
Director, Facilities Management Job Description
- Produce weekly operational status reports including summary level information, data and conclusion derived from inspections, vendor reports, internal and external systems, direct interaction with internal clients, colleagues and vendors
- Develop and execute action plans for the remediation of service deficiencies, repairs, process improvements, and to resolve client complaints or escalations
- Actively participate in monthly, quarterly and year-end budget development, and review
- Participate in the evaluation of service models and contract terms in an effort to best leverage current vendor relationships
- Participate in conference calls, on or off hours, in response to building emergencies
- Frequently, and directly interaction with contracted vendor, landlord property staff, and local Business Unit clients in the maintenance and planning of existing and new property management services at commercial office locations
- Identify and implement with contracted vendors new initiatives, best practices and cost efficiency opportunities
- Monitor vendor staffing levels, reconcile against internal systems records, and make recommendations for optimizing based on expected performance
- Support sourcing initiatives with regard to RFPs, vendor selection, and contract compliance reviews
- Actively participate in capital improvement projects providing operation input during project due diligence, design, execution, and close-out phases
- In-depth knowledge of financial and accounting terms and principles
- Exemplary verbal and written communication, negotiation and analytical skills to work with all levels within the organization manage vendor relationships
- Review vendor invoices, reconcile against work records and contracts, address discrepancies, and validate for payment
- Regularly meet with local internal clients to discuss vendor service performance, and to resolve facilities issues and concerns
- Property/Facility Management, Real Estate, Architectural and Janitorial experience preferred
- Superior client and customer relationship skills
Director, Facilities Management Job Description
- Accountable to ensure compliance to all company and regulatory policies and operate transparently with prudence
- Forecast future facility and transportation needs by evaluating service models in an effort to best leverage current vendor relationships
- Manage a budget that includes personnel and a number vendor support services
- Coordinating, and supervising the work activities of the Engineering staff
- Assists the Department Director in planning, inspecting and implementing the Department procedures
- Provides leadership and consultative services to departments and services within the organization in achieving regulatory/accreditation compliance
- Apply principles of data management skills dealing with basic statistical processes in data analysis seeking out root causes, trends, and program effectiveness based on findings
- No direct patient care functions are provided by this position
- Manages the organization’s relationship with the supplier and ensures supplier meets contract conditions and organization’s requirements/standards
- Partners with Supply Management’s Category Management area for Supplier Relationship Management of external suppliers
- A combination of education and management experience to equal a minimum of 8 years of progressively responsible and directly related experience, including facility management, engineering, project management or related fields
- Bachelor’s degree from an accredited college or university in engineering, business, management, project management, public administration or related filed, and with equivalent work experience in a related field
- 2-3 years of the required experience directly supporting high-end corporate office space, such as that found at a financial services company or equivalent
- Certifications from industry recognized organizations such as BOMA and IFMA
- Minimum 7-10 years’ experience in an accounting or financial reporting role
- Planning & Control, Program Mgmt or Project Mgmt experience required
Director, Facilities Management Job Description
- Develop global Facilities Management Strategy, guidelines, standards, KPIs (success metrics) and reporting
- Manage global relationships with key external service providers with an emphasis on vested/collaborative outcome-based relationships
- Assists in planning disaster, life safety and fire safety programs
- This position will report to the VP, Business Operations and will be responsible for all aspects of Workplace strategy, construction and FM activity with a geographic focus on locations outside North America
- OLead the design, fit out and mobilisation of office developement
- OOperational Excellence in the delivery of FM services
- OWork Place Efficiency (in partnership with Director, International Real Estate)
- To ensure Operational Excellence in the delivery of FM services, either directly or through third parties, with a specific focus on the International HQ in London
- To lead and implement key Facilities Projects across the major International locations providing significant improvement to the employee experience enabling them with the ability to interact with their space, increase productivity and yield corporate wide savings
- To provide key Project Management and oversight to Real Estate relocation and refurbishment across the International footprint
- Experience working in a global company and matrix environment
- Knowledge and experience in cost accounting, financial planning and analysis
- Advanced knowledge of ERP systems, such as Hyperion, required
- Process Improvement and orientation
- Ability to interpret individual to the group
- 15+ Bachelor’s degree of facilities management experience in the biotechnology, pharmaceutical or other regulated health care industries
Director, Facilities Management Job Description
- The design and formulation of an International Workplace Strategy initiative, to create a work environment that attracts and retains talent, improves employee productivity and satisfaction, drives collaboration and innovation, help to move organisational change and realignment, reducing the carbon footprint and increases the efficiency of real estate and technology investments
- To coordinate with the Employee Health Services (H&S), Security and Business Continuity groups ensuring safety, efficiency and redundancy programmes are met across all locations and meeting corporate social responsibility and environmental requirements
- In partnership with Director, International Real Estate, start to build a programme of work place efficiency / space optimisation across the current international RE portfolio
- The Director, PIMO will serve as the primary collaboration point for identifying, piloting and validating process improvement opportunities across the global portfolio to drive operational consistency and savings opportunities
- Monitors implementation and effectiveness of the Facilities Management Unit work to fulfill the unit’s mission on the Evanston and Chicago Campuses
- Cultivate strong relationship with trade unions and trade advocacy organizations
- As assigned, serve on committees
- Act as the coordinator and administrator of detailed deliverables such as compliance reports, customer surveys, training schedules
- Respond quickly to cover emergent facilities management needs at all communities
- Point of contact with real estate client, customers, constituents, vendors
- Experience with contractor management
- In-depth knowledge of R&D and Manufacturing operations in a Biopharma environment required
- Experience in developing facilities management programs for a major manufacturing site/campus
- Experience dealing with contracting facilities services for large scale campus commercial and MFG settings
- Experience coaching, developing and managing a large staff of professional employees contractors
- Strategic planner and influencer, creative thinker and problem solver, innovator, visionary leader, resilient, driven, entrepreneurial, cultural acuity, business acumen