Franchised General Manager Job Description
Franchised General Manager Duties & Responsibilities
To write an effective franchised general manager job description, begin by listing detailed duties, responsibilities and expectations. We have included franchised general manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Franchised General Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Franchised General Manager
List any licenses or certifications required by the position: TIPS
Education for Franchised General Manager
Typically a job would require a certain level of education.
Employers hiring for the franchised general manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Business, Business/Administration, Management, Restaurant Management, Hotel and Restaurant Management, Hospitality, Marketing, Hotel Management, Accounting
Skills for Franchised General Manager
Desired skills for franchised general manager include:
Desired experience for franchised general manager includes:
Franchised General Manager Examples
Franchised General Manager Job Description
- Responsible for all property based human resources and accounting functions
- Be familiar with sales strategies
- Develops, implements, and modifies business strategies to meet or exceed the needs of owner, employees, and guests within budgets
- Critically reviews analysis of revenue, occupancy, costs, and forecast data to achieve property stated goals and objectives
- Resolves and monitors operational and facility issues timely to ensure maximum guest satisfaction
- Recruits, trains, motivates, monitors, and mentors staff
- Demonstrates leadership qualities in decision-making, personal appearance, and communication to create an atmosphere of success whenever and wherever you represent the company
- Actively participates in area Chamber, CVB, and other community efforts
- Recruits, selects, trains, and manages employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals
- Develops, recommends, implements, and manages the hotel's annual budget and long-term business plan
- Able to exceed the expectations of our guests and our team members
- Must be a decisive
- Team building effectiveness with superb organizational skills to include time management, delegation and managing multiple priorities in a fast-paced environment
- Good knowledge of computers including Microsoft Office Programs
- Possess drive to create a fun, rewarding and professional work environment
- Hotel brand experience preferred
Franchised General Manager Job Description
- Protects the hotel's financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions
- Prepares monthly reports for owners
- Ensures regular assessment and review of all hotel personnel by appropriate management staff
- Maintains a high personal visibility throughout the property and throughout the community
- Carry out supervisory responsibility in accordance with the organization's policies and applicable laws
- Comprehensive benefit packages (Medical, Dental, Vision, Life, 401K, Paid Time Off)
- Hotel room discounts at our locations around the globe
- Ensures that the operation is in compliance with all rules and laws to include local and state Department of Health, Department of Labor, local and state liquor control
- Process daily deposits, if any discrepancy
- Able to remain calm and alert especially during emergency situations and heavy hotel activity
- Valid Driver’s License or CDL required
- Highly self-motivated experienced Hotel Manager
- Renovation management Experience
- Leadership of all aspects of hotel and its operations
- Responsible for all employee training and development
- High level of achieving guest satisfaction
Franchised General Manager Job Description
- Local market experience preferred
- Experience - Minimum 3 years General Manager experience required
- Managing People - Makes self available for staff members
- Create and maintain a positive proactive and reactive sales culture in the hotel
- Responsible for representation within the business community and hospitality industry that expose the hotel to opportunities and create a positive public image
- Assist in setting and delivering sales strategy and results through effective annual and quarterly marketing plans
- Promote 100% guest satisfaction throughout property
- Through subordinate managers, ensure that guest issues, complaints, and requests are handled and pro-actively resolve in a manner satisfactory to both the guest and the hotel and that all guests receive a courteous and efficient check-in and checkout experience
- Ensure that all Front Office Department team members follow all credit, accounting and revenue controlling procedures marketing information for Sales Department
- Stay readily available/approachable for all employees
- Communicates effectively with staff and ownership
- Overseeing all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures
- We are looking for a Hotel Assistant General Manager/Guest Services Manager, who combines meticulous professionalism with a friendly, welcoming, and energetic personality
- Ensuring that service programs are in place and executed (e.g., Refreshing Business, Service Snapshots, Service So Memorable)
- Working with the Sales Revenue Teams to implement strategies for the property (e.g., goal setting, setting rates)
- Fairfield experience a plus
Franchised General Manager Job Description
- Work to align financial management with short-term targets long-term budget planning and projections
- Establish rate strategies based on current and historical market mix, review, monitor and adjust rate positioning accordingly on a daily basis and in conjunction with business forecasts
- Oversee development of new programs that result in an increased level of guest satisfaction and operational excellence
- Ensure compliance with all Atrium policies and procedures, all local, state, and federal laws and regulations
- Physically tour and visually inspect property on a daily basis
- Hiring, training, and developing new employees and to ensure that all employees meet/exceed all brand requirements, , all policies and procedures
- Ensure hotel budgeting meets corporate requirements
- Adheres to all franchise and company procedures and regulations standard operating
- Interact with guests and other customers on a frequent basis about their experiences at the property
- Responsible for guest satisfaction (SALT/GSS) scores
- Maintain the property in first class condition
- Implement company programs develop and manage property programs and manage the operations of the hotel in a manner consistent with the requirements of
- Manage the Human Resources of the hotel in order to attract, retain and motivate the employees
- Develop hotel financial strategies by estimating, forecasting and anticipating requirements, trends, and variances
- Participate in community and professional organizations to maintain high visibility and promote a good image thus fostering future growth
- Our ideal candidate will be self-motivated and results driven
Franchised General Manager Job Description
- Use assigned franchise revenue management system
- Oversees overall day-to-day hotel operations as delegated by the General Manager
- Review and edit (if applicable) personnel time records daily
- Conducts and documents coaching/ counseling/ disciplinary sessions
- Lead the effort in design and implementation of the systems, standard operating procedures, reporting, and operating model for the property
- Lead the effort in hiring the hotel management team
- Lead and develop the executive team and department heads
- Respond to guest inquiries and resolve concerns
- Facilitate and lead hotel-wide and departmental meetings
- Provide supervision and professional development, conducting counseling and evaluations and deliver recognition and rewards
- Previous hotel management experience (2-3 years minimum) required with previous brand experience preferred
- Ability to provide and maintain a customer service driven/enthusiastic culture
- Bachelor Degree in Business Management, Hospitality, or related field or equivalent years of work experience required
- "Guest first"" service approach
- A minimum of 3 years of experience as an Assistant General Manager
- At least 3 years hotel experience (in a management or supervisory role)