Field Operations Manager Job Description
Field Operations Manager Duties & Responsibilities
To write an effective field operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included field operations manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Field Operations Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Field Operations Manager
List any licenses or certifications required by the position: PMP, CPA, OSHA, CPSM, CPM, SPHR, PHR, ITIL, PSP, CPP
Education for Field Operations Manager
Typically a job would require a certain level of education.
Employers hiring for the field operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Electronics, Marketing, Public Relations, Engineering, Business, Management, Technical, Military, Business/Administration
Skills for Field Operations Manager
Desired skills for field operations manager include:
Desired experience for field operations manager includes:
Field Operations Manager Examples
Field Operations Manager Job Description
- OSP Construction, electronics and placing/splicing copper/fiber
- Union employee management experience
- Outside Plant Construction, electronics and placing/splicing copper/fiber
- Build relationships with and develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition)
- Directly supervise Field staff, and works with them to implement long-term growth strategies and plans
- Workload management – coordinate with internal partners
- Overall responsibility for personnel, budgets, recruitments within Field Operations
- Manager the outbound sales scorecard KBI’s including call productivity, close rate, not sale rate
- Managing a team of 25 assemblers, foreman etc
- Operating, scheduling, and managing multiple job sites simultaneously
- Knowledge of Route Tools, margin minder, SAP (or other CRM tool) and excel
- Have an understanding of the different functions of each sales discipline and how they relate to each other to ensure the achievement of the overall business objectives of the branch
- Ability to collaborate and motivate others
- Personal Organization skills
- Price/Volume equation analysis
- Agree the trader recruitment and vetting standards, continuously review these and make recommendations and execute improvements to the standards
Field Operations Manager Job Description
- Daily communication with team members about all work schedules, equipment and project responsibilities
- Enforce all job specific safety plans and standards
- Ensure that vehicle inspections are performed monthly
- Manage Field Sampling activities, including scheduling and training
- Provide field sampling for drinking water samples for various clients following standard operating procedures (SOP)
- OProvide field sampling training for all samplers
- OMaintain annual certification for all sampling employees using TNI requirements
- OEnsure all employees consistently meet performance and quality requirements
- OCoordinate implementation of new sampling clients/events with Sales and Operations
- OImmediately communicate any delays or other changes to expected samples or delivery times to operations
- Own the ‘BG guarantee’ strategy on behalf of the team
- The ability to understand key Stakeholders’ evolving requirements of the Logistics service and working in partnership with our 3PL providers, pro-actively plan the implementation of change
- The ability to identify and drive improvement actions (separately to the above) across operational process to add value and drive process & efficiency improvements
- Work closely with the Supply Chain Management Team to understand the Supply Chain strategy and influence direction based on insight & information
- Define and review regular and ad-hoc reporting and gain required insight of Logistics performance against agreed KPIs
- 3rd Party Supplier/Contract Management
Field Operations Manager Job Description
- OMaintain mileage and service logs
- ODetermine efficacy of telematics system and implement if possible
- OSupervise use of fuel cards and credit cards as applicable
- OProvide rental vehicles as needed
- OWork with local collision center and insurances to manage incident repairs
- OEnsure all incident and insurance forms are both present in all vehicles and properly filled out for all incidents
- Manages and develops the people, service offerings and capabilities consistent with identified customer needs and product technologies
- Manages resources to meet utilization targets and capacity requirements
- Participates as an active member in specific ad hoc account teams
- Develops and enhances the overall relationship with customers that lead to constructive and profitable business partnerships
- Proven ability to influence stakeholders on practical decisions and engage on problem solving
- Pro-active, positive and innovative attitude and a strong focus on ensuring that the customers’ best interests are at the forefront of any activity
- Ability to view information and make decisions based on the broader business context
- APICS or other recognised Supply Chain industry qualification would be desirable
- 3 years of pharmaceutical sales operations or other related analytical experience
- Under general supervision, is responsible for safe, reliable and economic operation & design of the Company's transmission and distribution lines and facilities by contributing to system design, performance of preventative maintenance
Field Operations Manager Job Description
- Creating and implementing operations improvements to meet established objectives across multiple facilities
- Investigating and resolving matters of significance as appropriate
- Preparing and providing program management reports and briefings, manage deliverable schedules and support process improvement
- Maintaining/tracking project status (Integrated Master Schedule, documentation status)
- Weekly review of workloads, assignments, and tasks
- Provide leadership and hands-on management of team including appropriate staffing, assessing and managing performance, guiding the development needs of the team, coordinating workflows, providing feedback and coaching, resolving conflicts
- Provide oversight for team processes/transactions, including on-time completion, such as agent 1099 reporting, garnishments, manual adjustments, journal entries
- Communicate with field when issues arise and manage the necessary corrections as necessary
- Research and respond to internal inquiries
- Facilitate field compensation training webinars as needed
- Candidate should have experience in Capacity Management and Revenue Optimization
- Project management / change management exposure – Candidate experience working in a project environment, where tasks, owners, and timelines have been developed and managed
- 5+ years in a key leadership/management role
- MUST have excellent verbal and written skills for communication across work sites
- 5+ years within the construction or manufacturing industry
- Willing to travel 10 - 30% within a two hour radius from home office
Field Operations Manager Job Description
- Develop a cross training plan for the team
- Audit team process documents and workflow diagrams
- Manage several ancillary compensation elements as required
- Additional assignments and scope as this individual shows proficiency in position
- Work with the General Manager of Australia and the Global Director of Field Services to develop strategies and programs to support our growth in the market
- Partner with the Sales team to close high value accounts
- Drive on-site solution design for the most complex events and accounts in the Field Ops book of business
- Build and support portable patron access control systems
- Build and manage our asset delivery program in market
- Work with Account Managers to design and support attendee access strategies
- Must have 10 years of Cargo related Operations experience
- Road Warrior” Highly Desired
- Previous experience using Enterprise Resource Planning (ERP) business software
- BA / BS in Business, Finance, Social Sciences (quantitative discipline) or related field
- LOMA / AHIP or HIA certification a plus
- 3 - 5 years of compensation administration experience preferably in Insurance, Financial Services or consulting