Family Support Job Description
Family Support Duties & Responsibilities
To write an effective family support job description, begin by listing detailed duties, responsibilities and expectations. We have included family support job description templates that you can modify and use.
Sample responsibilities for this position include:
Family Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Family Support
List any licenses or certifications required by the position: CPR, CPI, BLS, CNA, AHA, NY, ITIL, PMP, CMA, PBT
Education for Family Support
Typically a job would require a certain level of education.
Employers hiring for the family support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Social Work, Education, Human Services, Psychology, Associates, Child Development, Counseling, Public Health, Social Science, Social Services
Skills for Family Support
Desired skills for family support include:
Desired experience for family support includes:
Family Support Examples
Family Support Job Description
- Create a plan for students who are behind and showing LC what students have to do daily in order to catch up
- Show LC how to use key systems such as the online school (OLS) and Study Island (a supplemental educational tool geared towards the state’s achievement tests)
- Emphasize the importance of testing and contacting families who have not signed up for it
- Facilitate training and provides materials to help parents and/or Learning Coaches on best practices for working with their children to improve their student’s academic achievement
- Meet with Teachers/Lead Teachers and Learning Coaches via web conferencing when needed
- Performs administrative and general office duties
- Writes sales credits and complete claim forms
- Enters warehouse transfers in AS400
- Updates and enters new programs in Sales Maintenance
- Maintains contracts and competitive discounts
- Years in human services, juvenile services, health related education, hospital or residential psychiatric program providing services to adults, adolescents or children with emotional or substance abuse problems
- Maintains sales databases, generates reports and distributes reports as required
- Runs daily, weekly, monthly sales and inventory reports
- Administer Family Accountability Points (FAP) for students as needed
- Help during Criterion-Referenced Competency Test (CRCT) week at test site
- Help facilitate weekly meetings with the Family Support Liaison team to offer support and instruction on assigned cases
Family Support Job Description
- Coordinate and track a variety of department projects and programs
- Handle incoming inquiries and uses independent judgment in providing information and/or relaying information according to requirements and parameters of position
- Manage logistical support of educational offerings and projects, including but not limited to meeting with the customer to understand the educational needs of the event/offering, room scheduling and set-up, catering, and educational materials
- Coordinate and produces education and service contracts, obtains proper approval signatures, payment information
- Coordinate and support activities such as special visitors, Christmas giving, donation collection, gift wrapping, etc benefiting both internal and external populations
- Organizes, prioritizes and completes work to meet defined turnaround time and expectations
- Participates in all levels of client services required including registration, order entry
- Demonstrates responsibility for delivery of lab results through various means of transmittance
- Complies with departmental operational policy’s to meet staffing plan and department needs
- Communicates professionally and effectively
- Certified Peer Specialist/Provisional Certified Peer Specialist,/ Certified Family support specialist preferred OR the ability to complete Training program within 4 months of employment
- Working knowledge of New York resources
- Lived experience
- Establish family volunteer program so that 70% of families volunteer at least 10 hours per semester and 25% of families volunteer, on average, at least 2 hours per week
- Establish KIPPster Family Association with at least 25% of families in monthly attendance
- Manage family facing communications such as newsletters, flyers, facebook
Family Support Job Description
- Performing special draws, bleeding times, blood cultures, specimens for blood bank, finger and heel draw and pediatric draws
- Correctly labeling specimens and paperwork
- Performing other duties as necessary in support and in collaboration with other members of the department
- Processing specimens correctly to provide a timely specimen for testing
- Assist with camp planning/prep (such as medical staff and counselor recruitment
- Provide training to field personnel responsible for submitting DOPs and to establish a positive rapport with them
- Recruitment of volunteers and campers for summer camp
- Assist with developing programming for summer camp
- Summer camp follow up (reviewing applications, tracking down paperwork, assisting with interviews)
- Data and file management
- With grade level chairs, plan monthly achievement night with at least 40% family attendance
- Develop systems to ensure families receive communication around academics and character choices at least 2 times per month through goal folders
- Develop systems to track family engagement in academic goals such as reading logs, sight words, weekly skills assessments and work with grade level chairs to support teachers in meeting communication expectations
- Work with special populations team, including to RtI team, to ensure 100% guardian attendance for ARD meetings, LPAC meetings, RtI meetings, and grade placement committee meetings.
- Own the school’s character development program and ensure it builds and reinforces positive self-identity and necessary character strengths
- Partner with parents and families to build an authentic school-wide community, including organizing monthly Family Achievement Nights
Family Support Job Description
- Works with the Family Support Manager to assure CAPS program compliance with policies, maintaining appropriate documentation based on federal and programmatic requirements
- Conduct a desk review of existing literature including legal framework, policy papers, consultation reports and assessments on domestic violence international best practices on addressing domestic violence
- Based on the desk review and in consultation with key stakeholders develop module outlines, content, and assessments to test knowledge gained
- Training of Trainers based on the content developed
- Stay updated on current issues regarding Early Childcare, After School, Summer Camp, Sports and Teen programs
- Maintains privacy requirements by not sharing personal information about members including, but not limited to, phone numbers, addresses, program participation, financial information, or personal situations
- Adhere to, and implement, all policies and procedures listed in the training manual
- Communicate in a positive manner with members, guests, program participants and volunteers
- Assist in annual branch Why It Matters Campaign
- Attend all staff meetings and trainings, as required
- Lead recognition assemblies, parent academies, community meetings and other school-wide culture building activities
- Facilitate staff trainings on student-teacher relationships, classroom management, parent partnership and school culture
- Coordinate school wide character education programs
- Coordinate weekly celebration
- Coordinate weekly community meetings
- Working with and through advisory boards to build student culture and incentives
Family Support Job Description
- Stay educated and updated on current issues regarding all YMCA programs and events
- Must be able to work at least 5 shifts per week regularly
- Responsible for answering phones, taking messages, and routing calls
- Successfully complete all Spirit trainings
- Accuracy in taking payments and completing daily batches and drops to the safe
- Create weekly and daily rosters for all programs
- Create systems to ensure all payments are made on time and collected
- Generate reports on any other data that may be asked for by the Senior Director
- Maintain state licensing paperwork
- Implement methods for programs safety processes
- Setting school wide culture goals, including parent engagement, designing systems to meet goals, tracking progress to goals, and designing celebrations and recognition
- Spanish-speaking proficiency, highly preferred
- Ability to maintain effective communication and working relationship with co-workers, manager, branches, and home office departments
- Two to three years of customer service/administrative experience, preferably in a non-profit setting
- General Human Resources and/or Workforce placement experience preferred
- Knowledge of military dependent/spouse circumstances desirable