Distribution Center Supervisor Job Description
Distribution Center Supervisor Duties & Responsibilities
To write an effective distribution center supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included distribution center supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Distribution Center Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Distribution Center Supervisor
List any licenses or certifications required by the position: APICS, CPR, CPM, MHE, CPIM, PHR, ASQ
Education for Distribution Center Supervisor
Typically a job would require a certain level of education.
Employers hiring for the distribution center supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Leadership, Business, Supervision, Supply Chain Management, Industrial Engineering, Management, Graduate, Manufacturing, Operations Management
Skills for Distribution Center Supervisor
Desired skills for distribution center supervisor include:
Desired experience for distribution center supervisor includes:
Distribution Center Supervisor Examples
Distribution Center Supervisor Job Description
- Ensures that all Associates are operating within the guidelines of Company policies and procedures and reports any infraction
- Maintains high level of confidentiality and professionalism in an upbeat, positive manner
- Take on additional responsibility as dictated by business
- Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventory, issuing, and shipping materials and parts in assigned parts distribution center
- Ensures accuracy, completeness and condition of shipments
- Develops daily and weekly workplans and workflow
- Supervises the scheduling, carrier departure and transit times for inbound and outbound domestic and international shipments
- Supervises performance of inventory control functions, including cycle count reconciliation with tracking system
- Uses tools provided in the Warehouse Management System to continually improve part location assignments and enhance overall warehouse productivity
- Coordinates dealer return program
- Must have excellent communication skills and the ability to interact at the highest levels of the company
- Bachelor's degree in Transportation & Logistics, Operations Management, Business Management or related area of study
- Independent third party P&L and customer service based experience preferred
- Ability to identify potential regulatory issues
- Successfully Executes Business Objectives – 20%
- Bachelor’s Degree in Business, Economics, or Transportation/Logistics
Distribution Center Supervisor Job Description
- Execute Quality Assurance programs (GMP, CFIA)
- Ensure optimum shift productivity through communication and monitoring of KPI targets and results
- Support training and communication of SOPs to relevant employees as required
- Organize staff training and development including equipment operating safety procedures
- Monitor performance and conduct annual performance reviews and/ or performance improvement plans as required
- Confer with management or subordinates to resolve worker problems, complaints and grievances
- Communicate safety policies in accordance with applicable federal safety standards and local laws
- Plan, direct and supervise between 20-25 direct labor employees within the distribution center area who support engine construction and aftermarket activities
- Ensure a safe environment for employees through adherence to safety policies, assessing and eliminating hazards, improving housekeeping standards, conducting incident investigations and implementing corrective action
- Plan and execute production schedules to meet production requirements
- Must be proficient in Microsoft Excel, specifically for producing reports and simple calculations of percentages, area, volume
- Three years distribution experience with at least two in a lead/management role
- Two to five years’ of supervisory experience in a warehouse or distribution environment
- Full-time hourly position with a schedule of 40 + hours per week, based on business needs
- Must be available to work flexible schedules, shifts, overtime and weekends as needed
- Computer experience required, preferably with Microsoft Excel, Word and Power Point
Distribution Center Supervisor Job Description
- Motivate, monitor and counsel employees regarding work-related issues and performance
- Monitors progress of work and adjust plan accordingly
- Recruit and interview new co-workers
- Manage time and attendance of workers
- Manage teams to increase efficiency of DC, (reduce cost while increasing productivity)
- Post accident investigations and follow up
- Issues corrective action as needed
- Supervise and manage 30 to 35 employees under the direction of the manager
- Under the direction of the manager conduct hiring, firing and training of all department personnel
- Maintain production, quality and customer service goals for department
- Must possess strong oral and written communication skills in order to effectively communicate with vendors and all levels of employees in the organization, managing confrontational situations in a controlled and courteous manner
- WMS system knowledge preferred
- Experience working in a distribution center and e-commerce fulfillment preferred
- Knowledge of Health Canada’s GMP Regulations an asset
- Knowledge of Distribution Operations an asset
- Must have warehouse (inventory, shipping, and receiving) experience
Distribution Center Supervisor Job Description
- Review processes and procedures for improvement opportunities
- Perform daily maintenance and backups to computer system
- Monitor computer system to ensure all areas are flowing and there are no issues that are congesting the system
- Conduct regular meetings with personnel about safety and production goals
- Responsible for security of Distribution Center during day shift
- This position supervises all Receiving associates of the department and is responsible for leadership, Performance management, and hiring and releasing of all associates within its department in compliance with company policy and HR partnership
- Lead the efforts of the warehouse teams, to include implementing strategies, objectives, and priorities
- Provides data on productivity measures, quality, absenteeism
- Ensure that all employees are aware of the health and safety issues and principles outlined in the Occupational Health and Safety Act and Regulations by offering training
- Supervise assigned staff in receiving and shipment of customer orders
- A general interest in people to motivate coach and develop co-workers
- Use creative problem solving skills in conjunction with company values
- Ability to frequently move or handle merchandise throughout the store generally between 25 pounds (11 kgs) and 75 pounds (34 kgs), unassisted
- Walking for 30 minutes at a time on concrete floor
- Tolerant to hot and cold temperatures
- May require extended periods of stooping or bending in tight areas
Distribution Center Supervisor Job Description
- Proactively identify and resolve personnel issues in a unionized environment and in conjunction with Human Resources, as applicable
- 2nd Shift Supervisory Position
- Lead operations for the entire warehouse
- Maintain a safe and clean warehouse operation
- Manage cost to department budgets
- Maintain open lines of communications with internal & external customers
- Develop & implement receiving & shipping schedules
- Develop and implement departmental metrics
- Ensure standards of Quality, Accuracy & Process Improvements are sustained at their highest level
- Work with sister companies to ensure standards of excellence are met
- Demonstrated leadership skills with the ability to interface well with other departments and lead effectively in a team environment
- Ability to analyze and solve problems related to distribution, quality, cycle time and key metrics
- Ability to analyze data to determine paths for process improvement and determine root cause
- Excellent communication skills both written and oral with the ability to communicate effectively both vertical and horizontal within the organization
- Strong analytical, problem-solving, and decision making skills and drive results
- Ability to operate on tight deadlines with multiple priorities subject to change