Digital Consultant Job Description
Digital consultant
provides technical support to end users of institutional standard software such as Windows10, Office 365, Outlook, One Drive, Word, Excel PowerPoint and remote access through VPN and RDP.
Digital Consultant Duties & Responsibilities
To write an effective digital consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included digital consultant job description templates that you can modify and use.
Sample responsibilities for this position include:
Identifying, recommending, and pursing analytical opportunities that can drive significant outcomes
Producing and/or overseeing the production of weekly and monthly dashboards
Investigating data anomalies to understand cause and impacts
Identification of opportunities to automate analysis/reporting and identifying processes for efficiencies
Applying analytical rigor and precision to all deliverables
Guiding and overseeing project work completed by contractors and external agencies
Delivery of customized training sessions based on needs of users being trained
Definition of the business case regarding innovation and transformation programs in the digital and multichannel areas
Design innovative solutions in the digital field that our client will then launch on the market
Analysis and design of the operational processes in the Digital and Multichannel areas
Digital Consultant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Digital Consultant
List any licenses or certifications required by the position: PMP, MCSA, CISSP, SSL, CCNP, VCIX, GCFA, ITIL, QSA/QIRA, PCI
Education for Digital Consultant
Typically a job would require a certain level of education.
Employers hiring for the digital consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Computer Science, Business, Marketing, Technical, Education, Information Technology, Math, Computer Engineering, Networking Technology
Skills for Digital Consultant
Desired skills for digital consultant include:
Excel and PowerPoint
Microsoft Word
AECOsim
Digital solutions and services
English and Italian language
Equivalent
Office 365
Office package
Power BI
PowerPoint and Excel
Desired experience for digital consultant includes:
Basic understanding of networks, including TCP/IP, and network security concepts
Must be able to troubleshoot complex PC configurations
Operating system knowledge in the areas of Windows 2000/XP/2003 and Vista
Ability to work in a team environment and desire to mentor junior level analyts
Ability to identify problems and bring them to the manager’s attention immediately
Ability to explain technical information using layman’s terms
Digital Consultant Examples
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Digital Consultant Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of digital consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for digital consultant
- Develop marketing requirements and technical specifications for flow optimization and features within the sales funnel
- Support projects with considerable scope and/or complexity with significant impact on customer experience
- Work with digital analytics to define metrics and dashboards to measure flow engagement, orders and conversion rate
- Clearly and efficiently communicate the strategy and status to management
- Maintain the good relationship with current clients
- Lead team work on MNC clients to offer ongoing digital counsel
- Building excellent relationships with internal and external stakeholders to deliver best-in-class content strategy and execution
- Create new pathways for customers to interact with SMSF & SDW content
- Experiment with new and emerging technologies
- Organize operational enhancement requirements from chat partners and produce transformative plan to deliver improved agent KPIs
Qualifications for digital consultant
- General Active Directory knowledge incl DL's
- General video architecture knowledge including streaming
- General networking and firewall knowledge
- This position's primary location is Rome, Italy
- Expert knowledge of WCAG 2.0 guidelines and techniques
- Solid understanding of WAI-ARIA best practices and implementation in complex user interfaces
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Digital Consultant Job Description
Job Description Example
Our growing company is looking to fill the role of digital consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for digital consultant
- Building business cases for investment recommendations
- Creating a Digital Intake process to manage all incoming requests
- Creating a Capacity Management model for the entire Digital Team
- Researching competitor digital solutions and industry innovations
- Building Relationships with key partners
- Managing daily communication with internal (CWT Customer Organization) or external (client’s Travel Management Teams) customers
- Delivering navigation over the phone and through emails in 18x5 model team
- Guiding customers on usage of a NEW ONLINE TRAVEL WEBSITE (replacement of CWT Portal)
- Cooperating with internal teams to work on fixes of errors
- You’ll receive an attractive compensation package, including sales incentive bonus, car allowance, home office allowance and you will be to claim mobile phone and internet expenses
Qualifications for digital consultant
- Ensure consulting projects are scoped and combined properly into larger proposals fulfilled and delivered in time, in high quality and within budget
- Demonstrate a passion for ownership through a track record of successfully achieving results in a complex work environment
- 3+ years of web analytics experience using industry-leading analytics platforms
- Strong verbal, graphic and written communication skills
- Strong writing and presentation skills, identifying and articulating valuable and compelling insights and actions as outputs from reporting
- Proficiency with social listening, publishing, and analysis tools
3
Digital Consultant Job Description
Job Description Example
Our company is hiring for a digital consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for digital consultant
- Lead integration and implementation of digital media products and services across multiple retailer sites and mobile apps, working with cross-functional teams for a successful and timely delivery of the product
- Lead or participate in project definition meetings to collect technical and functional requirements
- Document workflows, processes, and technical specifications for the various systems/platform/integrations functionality
- Work directly with clients’ and vendors’ tech teams to plan/track necessary steps to executing digital projects
- Create and present PowerPoint presentations for sales activities (as needed)
- Manage retailer setup for digital properties and platforms
- Manage high impact CPG client approval processes, including tracking requirements and leading meeting with retailers, clearing houses, aggregators, and CPG clients
- Manage project plans, weekly status reports, client meeting agendas and notes, software testing issues lists
- Generate training materials, then conduct training sessions for new project team members
- Review current data models to understand the as-is environment
Qualifications for digital consultant
- Ensure projects are delivered on time, on budget and with required quality
- Technical knowledge of Enterprise Content Management (ECM) systems
- Has an understanding of the business of an IT delivery team
- Proven ability to manage competing priorities and lead cross-function teams while paying attention to timelines and budgets with minimal supervision
- Consulting skills to educate and inform peers
- Two or more years in a project management capacity managing interdependent, complex projects
4
Digital Consultant Job Description
Job Description Example
Our innovative and growing company is hiring for a digital consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for digital consultant
- Stay apprised of competitor initiatives, industry trends, and emerging platforms and technologies
- Promote improvements in the user experience, sales performance, and proprietary customer knowledge (e.g., cross-sell, upsell, navigation structure, product categorization, defining behavioral segments of customers)
- Monitor and interpret customer behavior, identify and communicate changes in performance, and make actionable recommendations for site and experience improvements
- Identify data requirements—often beyond the standard—to analyze complex problems, situations, and issues
- Perform content audits with gap analysis to develop content that drives results
- Work with copywriters, marketing automation specialist and web developers to improve engagement and effectiveness of website, content, campaigns, and more
- Coordinate Pay-Per-Click (PPC) campaigns with agency partner through all phases of launch and maintenance
- Work cross-functionally with marketing, digital/e-commerce, and customer intelligence teams
- Communicate complex technical concepts to non-technical resources
- Permanent employment contract and a rich benefits package
Qualifications for digital consultant
- Ability to negotiate, consult, mediate, make decisions, solve problems and persuade
- Highly organized yet able to adapt quickly to rapidly evolving business needs
- Ability to manage changing priorities, assess and manage risks or conflict, and drive resolution
- Demonstrates expertise in the Open Text Web Experience Management (WEM) application
- Ability to multi-task and contribute to more than one project at a time in a fast-paced environment
- Initiative-taker and innovator
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Digital Consultant Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of digital consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for digital consultant
- Taking care of the customer support
- Supporting your colleagues Learning Technology Experts - by testing platform behaviour, by supporting in roll out of client specific needs, by testing and delivering SCORM packages
- Supporting Project Managers and Learning Consultants - by giving functional advice for the construction of the most relevant solution
- Understand analysis of the as-is and to-be processes
- Shape Digital Change strategy to support business transformational change programs and execute Change plan
- You will have the opportunity to partner with some of the most established online travel agencies, airlines and travel startups across EMEA and APAC
- You will work closely with key EAN partners and internal teams to achieve uplift for existing and new accounts
- You will consult across a wide range of core online marketing fields to improve traffic, customer experience and conversion across EMEA and APAC with a focus on the Chinese emerging online travel market
- You will recommend and deliver initiatives with Partners to increase customer retention and loyalty
- You will deliver digital marketing recommendations across multiple online channels and marketing technology platforms
Qualifications for digital consultant
- Successful sales track record in higher education sales
- Expert skills in HTML, CSS and Javascript
- Strong trouble shooting ability for debugging website code and content and publishing issues
- 5 or more years’ experience in web publishing, web development, or online marketing
- Expert skills in HTML, CSS, JavaScript, website design and responsive frameworks
- Expert in content management systems, in particular WEM