Digital Operations Job Description
Digital operations
provides a technology point of view on tool selection, technology patterns, solutioning methodology and work effort analysis.
Digital Operations Duties & Responsibilities
To write an effective digital operations job description, begin by listing detailed duties, responsibilities and expectations. We have included digital operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Ensure sales plans are constructed in a way that allows for successful performance
Construct sales plans that satisfy both client interests, internal inventory, pricing and product strategy
Communicate in a professional manner with all levels of the organization executives in member organizations
Participate in the creation of the short, medium and long term strategy for all of the Channels and Digital Banking platforms for Absa Barclays Africa
Determine action plans to effectively reduce and manage risk issues related to audit findings, Management Assurance findings, Compliance issues, SOX requirements and Operational Risk
Review and recommend findings of the redefinition of the business architecture of the area under management to maintain competitive advantage
Take full accountability for the People Management function
Together with line leaders in the function, develop a learning and development strategy that will address the current and future business needs
Ensure that Group Transformation objectives are incorporated
Provide trusted advice and guidance to key senior level stakeholders regarding the performance and improvements around existing services the optimal use of new and emerging technologies that supports the business goal in servicing the end customer across Absa and Barclays Africa
Digital Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Digital Operations
List any licenses or certifications required by the position: PMP, ITIL, DFP, IPD, SEM, AWS, PM, SSL, N1, JLPT
Education for Digital Operations
Typically a job would require a certain level of education.
Employers hiring for the digital operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Computer Science, Technology, Marketing, Engineering, Technical, Management, Education, Math, Information Technology
Skills for Digital Operations
Desired skills for digital operations include:
Process optimization methodologies
IBM Mainframe
Pega
Tool benchmarking/ tool selection methodology
Respective domain
HTML
JavaScript
Excel
Agile
Desired experience for digital operations includes:
Creating, compiling and delivering foregin language translated metadata spreadsheets
Fielding rejections and handling prompt redelivery
1-2+ years online/digital ad trafficking experience is a must
Experience trafficking in DFP a plus
Responsible for managing relationships of external retouching partners, providing work direction and prioritization
Partner with Director, Digital Operations to develop timelines for all production, assess resource capacity, manage outsourced work and supervise freelance support
Digital Operations Examples
1
Digital Operations Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of digital operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for digital operations
- Partner with e-commerce producers and merchant teams to understand production and priority schedule
- Ensures projects are delivered on-time and in accordance to provided direction, contacts appropriate resources to clarify project direction as needed
- Follow up with partnering departments and Digital Operations producers to evaluate performance of retouching assignments
- Shepherds files through post-production, from receipt after production to uploading into imaging systems after retouching receives final approval
- Provides project support to Director, Digital Operations
- Provides production support as needed
- Provides training to team members as required to perform duties
- Standards testing in partnership with department Leadership
- Partner with internal Digital Strategists and external Agency Partners to oversee the implementation of the company’s digital marketing programs and tactics
- Ensure sharing and collaboration across the portfolio of projects, including identification of best practices (in measurement, execution, ) and asset sharing (e.g., content)
Qualifications for digital operations
- Comprehensive skill set as related to digital art (composition)
- Expert with imaging application such as Adobe Photoshop, InDesign and Illustrator
- Understanding of imaging production environments, workflow and asset management concepts
- Minimum 5+ years of experience in managing Web Operations
- Minimum 5+ years experience managing IIS services
- Minimum 5+ years experience with Perfmon and performance based KPIs
2
Digital Operations Job Description
Job Description Example
Our company is searching for experienced candidates for the position of digital operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for digital operations
- Effectively manages defects found by detailing out steps to recreate and setting appropriate priorities and severities
- Reviews customer feedback and proactively monitors digital customer-facing systems to detect problems
- Reports issues to appropriate groups to expedite and ensure resolution in a timely manner
- Participates in marketing plan and project prioritization, working with related internal stakeholders as a leader and advisor
- Produce sales forecast and performance analysis for every business initiatives in order to assess their performance and extract actionable learnings
- Actively participate in the definition and evolution of communication and community animation activities as to ensure their alignment and complementarity with business operations
- Responsible for the operations of the game online stores
- Responsible for the enforcement of standard and business practice of the company
- Assist with the beginning to end campaign trafficking and management to ensure optimal client satisfaction
- Act as a liaison between internal media teams and external technology partners
Qualifications for digital operations
- Proficient in SQL and PL/SQL programming for testing database integrity
- Knowledge of advertising and promotional terminology and procedures, including, but not limited to, artwork (image formats, graphics, logos, ), video (tape formats, generic & episodic promos, duplication, ), new technology (online strategies, web sites, digital asset management, ) and written (synopses, log lines, running orders, fact sheets, ) material
- Work with NSG to recommend best use of digital for active clients
- Train local market DMXs and assist markets with “how to” assistance
- Help local markets with complex & dynamic campaigns
- Research/Troubleshoot Scheduling, Playback, Proof of Performance issues (outages, visual, etc)
3
Digital Operations Job Description
Job Description Example
Our company is growing rapidly and is hiring for a digital operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for digital operations
- Provide creative agency with initial and updated trafficking sheet that reflects campaign media plan
- Provide external partners with appropriate campaign tags for trafficking
- Troubleshoot any technical issues related to creative, ad serving, tags
- Collate information and create pre and post launch campaign reports
- Establish and maintain best practices and standardization for campaign setup and management to drive consistency campaign pacing and performance improvements
- Efficiently and strategically alert accounts and clients to secure additional budget and capitalize on the surge of traffic for upcoming special events, holidays, weekends
- Track Pre-Collection, Runway, Look Book and seasonal assets partnering with VM & Customer Operations teams
- Address external Digital Provider content tickets (ex
- Drive process improvements to overall digital supply chain
- Ensure prospects and leads are captured across digital sources and organized with data on funnel activities
Qualifications for digital operations
- Strong interpersonal, negotiation, listening and oral/written communication skills
- Experience with Digital Photography as related to Image Retouching Production environments
- Setup/train advertisers for Outdoor Connect and Webcam Access
- Contribute and adhere to Best Practices for executing digital campaigns
- Help with testing new player software/hardware and systems, and special projects
- Bachelor’s degree and/or combination of 2-4 years of relevant Advertising or Marketing professional and educational experience
4
Digital Operations Job Description
Job Description Example
Our innovative and growing company is looking for a digital operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for digital operations
- Creates and maintains content sources for the efficient flow and integration of internal and external science content to the website
- Proficient in the use of digital metrics, tools and analytic platforms
- Collaborates with a leading scientist or clinician who will serve as the volunteer Science Section, Editor in Chief responsible for assuring execution of content coverage which is robust, credible and contemporary
- Communicate regularly with other related operational teams, with digital retail accounts teams, regarding metadata updates and deliveries
- Recruits, hires, develops, and motivates staff
- Develops and disseminates detailed monthly reporting on internal web and mobile site trending
- Prepares project status reports, time estimates and conducts status meetings
- Manages associated 3rd party vendor relationships, including ongoing support, contractual and cost reviews
- Participates in Business Technology planning process providing resource allocation information, high-level project estimates and technical guidance
- Oversees operations for all aspects of CW Digital properties including CWTV.com, CW Mobile, apps and advanced platform initiatives, CW Seed
Qualifications for digital operations
- Ability to provide weekend coverage once per month
- 7+ years in digital media experience of key brands / advertisers
- Strong interpersonal, communication and presentation skills that demonstrate diplomacy and influence strategic thinking
- Extensive experience in defining and documenting business requirements relating to the implementation and enhancement of systems in areas such as digital content delivery, label copy
- Excellent understanding of the gaming industry and its consumers
- Requires a comprehensive understanding of Ecommerce systems and technical environment
5
Digital Operations Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of digital operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for digital operations
- Develop additional metrics to monitor progress made by Ops team
- Act as a primary point of contact for account queries and work with the LA group, third party vendors
- Collect and publish metadata and artwork for third party distribution partners (eg
- Interface with customer portals (eg
- Design and deploy a set of processes spanning Lead to Cash that align to an agreed to set of design principles
- Collaborate with executives to ensure strategic plans are defined and business objectives are delivered
- Ensure successful delivery of projects leveraging project management fundamentals including work planning, budgeting, scope containment and risk mitigation
- Provide hands on project execution support including requirements definition, design, issue resolution, quality assurance and procedures documentation
- Manage projects including status reporting and program management across multiple projects while providing management with transparency in tracking project costs and budgets
- Lead and participate in corporate development initiatives including acquisition integrations, divestitures and due diligence reviews
Qualifications for digital operations
- Minimum of 3-5 years’ experience in ecommerce and/or digital environment with preferred experience in testing or QA background
- Ability to work independently, and/or with cross-departmental stakeholders and vendors
- Must have excellent understanding of computer systems, project management experience and/or QA/testing processes
- Excellent verbal and written communication skills, and documentation and organizational skills
- Ability to work under deadlines, with flexibility in work hours due to nature of technical project launch timeframes
- 4+ years of effective experience working within ad ops