Crew Member Job Description
Crew Member Duties & Responsibilities
To write an effective crew member job description, begin by listing detailed duties, responsibilities and expectations. We have included crew member job description templates that you can modify and use.
Sample responsibilities for this position include:
Crew Member Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Crew Member
Typically a job would require a certain level of education.
Employers hiring for the crew member job most commonly would prefer for their future employee to have a relevant degree such as Collage and High School Degree in Education, English, General Education, Technical, Graduate, Performance, Aviation, Medical, Computers, Merchandising
Skills for Crew Member
Desired skills for crew member include:
Desired experience for crew member includes:
Crew Member Examples
Crew Member Job Description
- Comply with all sanitation and safety standards
- Greet all guests to create a welcoming environment
- Handle phone and online orders for guest pick-up
- Keep assigned area neat, clean and well stocked
- Perform all tasks/duties assigned by immediate supervisor
- Uses Point of Sale system/cash register to record the order and communicates appropriately
- Checks products in pizza unit area and restocks items to ensure a sufficient supply throughout the shift
- Cleans and maintains all areas of the restaurant to promote a clean image
- Showing up to serve guests and support crew as scheduled
- Partnering with other Crew and Managers to meet target goals during your shift
- Use initiative and confidence when interacting with customers
- Answer customer queries confidently and professionally – keep up-to-date with knowledge on our food and promotions
- Treat all customers and colleagues with courtesy and respect
- Work as a supportive team member
- Occasionally required to bend and stoop, kneel or crouch
- Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping
Crew Member Job Description
- Work all counter stations or other assigned station
- Assist guests in making menu selection, review specials, handle club cards, and participate in add-on sales
- Wrap pizzas properly, repeat orders to guests, give verbal baking instructions to all guests, thank and invite the guests back
- Present order to guest within the 3-minute door to door service time
- Assist guests if necessary to carry pizzas out to their car or hold the door open
- Follow proper cash, check, credit card and food stamp transactions
- Follow proper void/refund procedures
- Provide quality service to each customer and maintain the company's high standards of cleanliness, attitude, product and service
- Meet or Exceed Speed of Service Standards
- Serve Fresh Quality Products
- Maintain punctual and regular attendance at work
- Food Handlers Card and/or Serve Safe Certified preferred but not required
- Effectively read, speak, write and communicate
- Build and maintain positive relationships with supervisors, co-workers and guests
- Be a team player with a great attitude
- Must be able to read, speak, write and communicate effectively at the work location
Crew Member Job Description
- Follow all Food and Personal Safety Procedures
- Replenish and rotate supplies
- Keep the lot, lobby, kitchen counters and restrooms clean
- Operate in accordance with established performance and operating standards as set out in the OSM and Employee Handbook
- Display a clear understanding of Miracle's Mission, Vision and Values
- Creating a hospitable environment
- Delivering gold standard service with a smile
- Keep the restaurant looking phenomenal
- Previous hospitality and/or food service experience, a plus – we’ll teach you the rest!
- Ability to learn quickly in fast-paced, high volume environment
- Self-motivated achiever interested in taking on additional roles and responsibilities
- Open availability and flexibility is a must – ability to work any shift
- High level of responsibility and desire to work hard