Credit & Collection Analyst Job Description

Credit & Collection Analyst Job Description

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Credit & collection analyst provides assistance in the implementation of the global standard credit and collections management processes, to meet the needs of the shared services stakeholders.

Credit & Collection Analyst Duties & Responsibilities

To write an effective credit & collection analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included credit & collection analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Quarterly reviews customer’s portfolio for exposure of changes in business transactions, payment trends, unauthorized deductions
Responsible for daily cash application using Great Plains consisting of credit card
All Business Change Projects within RACC to include Continuous Change Programmes (Small Change) and Business Transformation Projects (Large Scale Change) This includes systems upgrades, procedure/process improvements, data quality initiatives, research assistance
Detailed Business Requirements Gathering & Analysis including workshop facilitation, documentation and management of actions to completion
Liaising with the Business and IT representatives to define and document appropriate Business/IT solutions and completing proof of concept to support decision making
Stakeholder engagement with all parties throughout the Project Life Cycle (Business, IT, Legal, Compliance, Risk )
Creating all relevant project documentation to a high standard Business Requirements Documents, Test Scripts, Test Exit Documents, Business Cases, Process Maps, Risk Log/Benefits Log/Action Logs, Closing Reports
Driving the implementation of the solution, including identifying IT requirements, co-ordination and management of Functional and User Acceptance Testing
Supporting the Business Readiness phase of the project by assisting a review/update of business processes and procedures, preparing training materials, scheduling training sessions, supporting post implementation reviews, lessons learned etc
Integration of any new processes into business as usual teams/functions

Credit & Collection Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Credit & Collection Analyst

List any licenses or certifications required by the position: ASC, CCP

Education for Credit & Collection Analyst

Typically a job would require a certain level of education.

Employers hiring for the credit & collection analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Accounting, Finance, Business, Economics, Business/Administration, International Business, Education, Management, Business/Management, Administration

Skills for Credit & Collection Analyst

Desired skills for credit & collection analyst include:

Billing and collections process cycles
Collections
Credit and collections
Customer service
Deductions
Financial concepts
Kellogg
Service center processes and procedures
Any other language than English
SAP

Desired experience for credit & collection analyst includes:

Definition of migration/implementation plans including how data will be migrated in a controlled manner, reconciliation of data, scheduling of tasks for stakeholders, checklists and signoff
Collect outstanding receivables and maintain target DSO and overdue ratio
Assign proper credit limits and payment terms to new accounts
Review credit limits and payment terms for old accounts and update accordingly if necessary
Prepare AR report for sales team's following up
Extensive proven experience at building organizational capabillity and as a change agent

Credit & Collection Analyst Examples

1

Credit & Collection Analyst Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of credit & collection analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for credit & collection analyst
  • Responsible for ensuring all queries re open, overdue billing documents or debit notes are resolved
  • Production of Credit Management reports
  • Credit management and risk mitigation leveraging financial instruments eg credit insurance
  • Sending invoice copies
  • Communicate with customers via phone, fax, email and letter to resolve open receivables
  • Other relevant tasks assigned by Managers
  • Review all invoices received with schedule documentation and supporting documentation ensuring appropriate
  • Ensure new debtors, errors, missing documentation, authorized signature on schedule, debtors over credit limit and other issues relating to ‘paper’ collateral are clearly identified to Account Executive and addressed
  • Data input schedules / invoices
  • Verify invoices
Qualifications for credit & collection analyst
  • Extensive experience building organizational capability
  • Ability and experience to make major credit decisions
  • Strong cross/multi-cultural background and experience
  • Work experience 3-5 years as International Senior Credit Controller
  • Minimum of 2 years prior Accounts Receivable, Accounting, Financial positions preferable experience in electrical industry
  • Ensure schedules, invoices, supporting documentation and other documentation are scanned promptly and in entirety
2

Credit & Collection Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a credit & collection analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for credit & collection analyst
  • Project and monitor future collections to clients
  • Support Account Executives at peak times with other tasks
  • Ensure any policy exceptions and material issues identified are actioned and notified to Account Executive for client and Portfolio Manager
  • Review Credit Policy and ensure is understood and in how role is impacted
  • To ensure that best practice is both shared and implemented within FOF
  • Includes direct customer contact (phone, e-mail, meetings)
  • Manage a portfolio of accounts of $35-$40M, using GetPaid to proactively execute collection strategies involving fax and phone follow-up escalation of delinquent accounts to credit hold warning and credit hold status
  • Reconcile chargebacks from our strategic accounts in a timely manner
  • Verbal and written communication with customers on past due salon balances as determined by aging analysis
  • Assist in handling problem situations with customers, sales consultants, order entry, warehouse, accounts receivable
Qualifications for credit & collection analyst
  • Understanding of transportation documentation
  • Ability to work in a participative manner in a team environment
  • Working knowledge of FDCPA and any other applicable Federal laws
  • High School Diploma with 1-2 years experience in related field
  • Basic accounting and Skip Tracing knowledge
  • Organized/Time Management ability
3

Credit & Collection Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a credit & collection analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for credit & collection analyst
  • Work internally with Sales & Customer Service to notify them of delinquent accounts when appropriate
  • Review and release of orders from credit hold for assigned accounts on a daily basis before warehouse cut off times
  • Notify customers and sales consultants of problems with orders causing possible order cancellation
  • Responsible for initial processing and review of customer credit applications
  • Request necessary master data changes
  • Make changes to credit master record as requested (if assigned this function)
  • Review all credit balances on assigned customer accounts to determine if refund to customer is warranted
  • Remove payment block on any credit balances where refund is warranted
  • Execute payment proposal to refund selected credit balances to customer (if assigned this function)
  • Trace shipments for overdue COD balances with various delivery services
Qualifications for credit & collection analyst
  • Strong data processing
  • Czech (spoken and written) business level as a minimum
  • Must be a self-starter and results driven
  • Polish (spoken and written) intermediate level as a minimum
  • Minimum of 5 years experience in credit and collection
  • Excellent written and oral communications skills (French and English), strong analytical skills, ability to collaborate effectively with other departments and interface effectively with customer business units
4

Credit & Collection Analyst Job Description

Job Description Example
Our company is looking for a credit & collection analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for credit & collection analyst
  • Submit bad debt recommendations for assigned area to the Credit Administrative Support Lead or AR/Credit Team Leader (as per authorization levels) as requested
  • Perform any and all duties, which ensure the smooth and efficient functioning of the department
  • Understands and follow company rules and regulations
  • Recommending securities
  • Process adjustments and maintain all files in regard to bank documents and transactions
  • Identify potential bad debt and/or delinquent accounts
  • Prepare weekly deduction and shipping reports, other reports
  • Perform customer credit check to assess the customer’s credit worthiness
  • Lead and chair the monthly A/R review with PMs and Sales/Customer services, document and follow up on agreed action
  • Ensure all the mandatory fields in the customer master data being assigned and maintain properly according to the global and local credit and collection policies
Qualifications for credit & collection analyst
  • 3 to 5-year experience in multinational companies (fast rotation consuming goods preferred)
  • Fluid English speaker (80%)
  • Bachelor or Associates degree
  • Minimum 2 to 3 years credit/collection experience
  • Must have the ability to prioritize job responsibilities, work well under pressure with accuracy
  • Computer, 10 Key, Microsoft Word & Excel skills needed
5

Credit & Collection Analyst Job Description

Job Description Example
Our growing company is looking to fill the role of credit & collection analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for credit & collection analyst
  • Identify accounts and/or invoices that need dispute, escalation, final demand letter, and/or collections
  • Proactively monitoring the customer’s risk
  • Make the visit to customers in order to support the sales force
  • Debug and permanenty review bank reconciliations
  • Permanently analyze current account balances
  • Check cash receipts
  • Review the correct deposit to Banks
  • Perform small box cash
  • Perform releases of customer orders
  • Analyze Promotional Agreements issued, check supporting documentation, check balance of rebates, process payments of funds
Qualifications for credit & collection analyst
  • Ability to work under tight deadlines, deal with diverse levels of personnel in a multi-functional environment
  • Ability to work independently, under general direction, and create organized work plans and output requirements timely
  • Ability to be flexible, multi-task, have strong organizational and communication skills to meet strict deadlines and manage multiple projects
  • Strong computer skills utilizing Microsoft Office, Internet, and related applications
  • Bachelor degree related to Accounting/Finances/ International Business
  • BSc / MSc Degree in Finance & Accounting or in Business Administration

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