Credit Administrator Job Description
Credit Administrator Duties & Responsibilities
To write an effective credit administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included credit administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Credit Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Credit Administrator
Typically a job would require a certain level of education.
Employers hiring for the credit administrator job most commonly would prefer for their future employee to have a relevant degree such as Collage and Associate Degree in Accounting, Finance, Business, Associates, Education, Business/Administration, Communication, Economics, Mathematics, Administration
Skills for Credit Administrator
Desired skills for credit administrator include:
Desired experience for credit administrator includes:
Credit Administrator Examples
Credit Administrator Job Description
- Track and monitor repayments to ensure receipt by due date
- Approve loan drawdowns and collateral releases as appropriate
- Responsibility to achieve an understanding of all credit risk related operating systems (ie Avaloq, CoMs, MarginMan, CCMS) with aim to identify system gaps for enhancement to provide better credit control & increase productivity
- Ensure CP sign-off in place, Drawdown Process complied with and collateral held prior to utilization of credit facilities
- Book required funding with Treasury /Advise Position Keepers of all applicable cash with stipulated time frames
- Collect all facility related income (interest & fees)
- Maintenance and control of all WM non-negs – ensuring all documentation is recorded using DMS & CCMS
- Prepare/Input/Verify payments (as required) within stipulated time frames using Online Services
- Maintain lien markers, accurately and in a timely manner
- Process employee applications - Validate HR information and Delegation of Authority (DoA) approvals
- Deliver new cards to employees / cancel cards for terminated employees (using HR Daily Term Report)
- Link credit cards to employees in Concur and E1 financial systems
- Serve as 1st Point of contact for customer service inquiries from employees (declined charges, limit increases, Concur issues)
- Assist in resolving disputed charges and late fees
- Monitor delinquencies & late fees
- Send communications (e-mails) to employees regarding delinquencies, late fees, personal charges and unreconciled items
Credit Administrator Job Description
- Conducts research to ensure that USCCU provides value-added products and services to the local community
- Serves as the credit union’s external ambassador to community leaders, including political, educational, non-profit, community development, professional and faith-based leaders
- Drafts community-centric informational, marketing and educational materials
- Develops and delivers financial literacy and other educational programs
- Coordinates activities of volunteer and support groups
- Obtain credit ratings on dealers, give credit ratings based on reviewed information, review existing credit ratings for any changes needed
- Provide customer service to ensure customers (dealers, suppliers, Sales personnel, ) have all necessary current information
- Document all collection and A/R inquiry activities
- Build strong business relationships with internal & external customers
- Identify opportunities for business efficiencies within the AR function
- Proficiency in Moody’s Risk Analyst, Argus or comparable spreading software a plus
- Effectively leverages strong written and verbal communication skills to clearly convey complex results and concepts
- Problem solving skills with the ability to offer unique perspectives or solutions
- Detail oriented individual delivering timely, error-free work, with a high degree of independence
- Demonstrated ability to skillfully multi-task in a fast-paced environment while meeting production goals and requested deadlines
- Ability to contribute actively in team environment and support team goals through motivating others to consider unique perspectives and approaches to work
Credit Administrator Job Description
- Provide effective support when called upon to work on ad-hoc projects
- Actively participates in evaluating all criticized and classified credits and approves action plans intended to remedy troubled credit situations
- Assist in providing information relating to Applicants for Financial Review report
- Scan fully executed contracts and support documents file hard copy in store file room
- Coaches, develops, and trains AACU staff on the features and benefits of real estate and member business service products
- Increases overall awareness of the benefits of having a Business membership and a Mortgage in a manner that results in new member participation and increased existing member participation by promoting Business and Mortgage products and services
- Maintains knowledge of the Business and Mortgage products and services offered by the Credit Union in order to answer questions
- Participates in credit union, trade and community functions to raise awareness, educate potential members, enhance networking opportunities, and promote the Credit Union’s image
- Partners with Business Development Manager, Branch Managers, and Marketing for Credit Union promotions, product development and branch-targeted marketing strategies
- Maintains accurate records of business development statistics, contacts, and business relations activities and provides comprehensive written reports on a regular basis regarding development efforts
- Minimum 1-2year collection service experience, experience within business-to-business model a plus
- Excellent Excel skills, strong working knowledge of other Microsoft Office applications, ability to learn and become super-user of job-specific software packages
- Excellent verbal and written communication skills, along with active listening skills to achieve goal
- Ability to multi-task and prioritize work in heightened sense of urgency during peak time periods
- Have a minimum of three-year experience in business development
- 7 - 10 years experience in a system administration, MIS, or related capacity
Credit Administrator Job Description
- Coordinates member education (events, seminars)
- Participates in and supports industry groups (ACUMA, CUREN, CUBG)
- Participates in select chamber of commerce groups
- Coordinates a branch cross-referral process
- Represents the credit union at member education events
- Applying records of moneys received to customer accounts
- Assisting in the management of collection of outstanding debts
- Checking and validating processed credit and debit notes
- Checking and processing Sales Force banking and associated tasks
- Providing administration support to all state personnel and back-up within the A/R Department
- Proficiency with data mining, manipulation, and visualization
- Demonstrated ability to manage competing priorities with limited oversight
- Leadership skills with proven ability to influence others
- Experience with Concur and Advanced Excel
- Bachelor’s degree in General Business preferred
- Minimum 1-2year high volume administrative or collection service experience, experience within business-to-business model a plus
Credit Administrator Job Description
- Support and coordinate matters related to budget planning and financial controls, , department operating expenses, staffing and capital budget planning
- Handle new account set up monitoring account assignments
- Support and adhere to all environmental, health and safety rules and regulations as described in the Environmental, Health and Safety Rules and Regulations Employee Handbook WBA specific safety guidelines and procedures
- Managing the ARC Letter of Credit queue, which includes all new Letter of Credit issuances, renewals
- Managing the LC renewal process, producing weekly or periodic reports to Capital Advisors and analysts informing them of pending items
- Primary liaison for all Front Office partners in the issuance process
- Primary liaison for all credit partners who need assistance on the Letter of Credit process
- Maintaining and developing job aids and reference guides for all partners
- Letter of Credit issuance is very time sensitive and you must be well organized and committed to follow through in all open issues to affect issuance
- Working the Private Banking Client Central queue
- Ability to exercise sound judgment in decision making
- Ability to effectively communicate with all levels of management and staff, work closely in coordination with multiple departments and manage a variety of 3rd party relationships
- Ability to project a positive attitude is paramount
- Ability to motivate or influence others is a material part of this position and requires obtaining a significant level of cooperation from both internal and external contacts
- Bilingual in Spanish or another language is a plus
- Ability to work evenings, before/after the standard shift and on weekends